SHORT SERVICE EMPLOYEE
Doc. Type: Program Effective Date: 5/1/2017
Section: 20 Revision Number: 01
Status: Issued Last Revised: 3/2/2018
1. SCOPE
a. This procedure provides basic guidelines for H2 Enterprises, LLC, Short Service
Employee program. It is the objective of this program to help ensure that every employee
working on the project is provided with a safe and healthy environment. All H2 employees
must comply with the project safety procedures as well as provisions of the Occupational
Safety and Health Act and other federal, state and applicable safety codes.
2. Definition
a. A Short Service Employee is any person newly hired by H2, who has worked less than
six months, or who may be inexperienced in the work being conducted. SSE workers are
those new to their duties, which may face increased risk because they are not familiar
with the hazards associated with their new duties. SSE’s may also include new hires,
transferred workers, subcontractors, reassigned or promoted employees.
3. Purpose
a. SSE’s are defined as those new to their duties and they face increased risk because they
may be unfamiliar with the hazards that are associated with their new duties. It has been
found, that newer inexperienced workers have twice the workplace injuries of
experienced workers and of those, the ones less than 24 years of age have a 60%chance
of being injured in their first 60 days.
Note: The success of the Short Service Employee program will depend on positive management
involvement and frontline supervisor support. As an experienced employee, your leadership and
commitment to this purpose will ensure that SSE’s are singled out for help, assistance,
coaching, and guidance.
4. Identification
a. This program is designed to help new employees through this high-risk period by
assigning a mentor to them so experienced workers can assist and promote safe work
behaviors. By identifying SSE’s, we hope to enhance training and ensure that H2
remains an Incident and Injury Free workplace, where every employee returns home
safely, each day.
b. New employees will have the benefit of having experienced co-workers who can help
train them and teach them safe work behaviors. The mentor will assume that the new
employee cannot perform tasks as efficiently as an experienced worker, such as:
i. Know the specific practices, procedures, and terms as well as an experienced
worker
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SHORT SERVICE EMPLOYEE
Doc. Type: Program Effective Date: 5/1/2017
Section: 20 Revision Number: 01
Status: Issued Last Revised: 3/2/2018
ii. Be familiar with H2 Safety Policies as an experienced worker
iii. Be familiar with reclamation operations as an experienced worker
iv. Know emergency response plans as an experienced worker
v. Be familiar with all task hazards and how to prevent hazards as an experienced
worker
c. Removal of mentoring will be the responsibility of the employee's immediate supervisor,
after determination has been made that the employee has gained adequate safety and
job/task experience. This determination will be made by observing the employee at work
while he/she is completing assigned tasks.
5. Procedure
a. SSE’s will be identified during New Employee Safety Orientation and will be assigned a
mentor/Supervisor. SSE’s will participate in the program with the mentor until they show
a sufficient level of competence and experience working in their assigned duties. In
certain cases, new employees may have to work with their mentor longer to complete
specific orientations or safety program, or to pass job skill exam requiring extra time.
b. For employees who are experienced, but are new to the craft or crew, the responsible
Foreman will determine (with the concurrence of the Safety Manager) if participation in
the Short Service Employee Program is necessary.
6. Notification
a. Project leaders will notify host facilities or contractors of any SSE’s employees working
on site.
7. Mentorship and Monitoring
a. Mentoring will be provided by co-workers. Mentors will introduce themselves and offer
help through suggestions, training, or advice, and do the following:
i. Make sure to know where Green Hands are and what they are doing.
ii. Ensure that SSE’s will never work alone. Please refer to Section 33-Working
Alone.
iii. Work with them until job can be performed safely.
iv. Buddy up in the event of emergencies
v. Encourage questions and receive feedback to gauge level of understanding.
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SHORT SERVICE EMPLOYEE
Doc. Type: Program Effective Date: 5/1/2017
Section: 20 Revision Number: 01
Status: Issued Last Revised: 3/2/2018
8. Subcontractor
a. All subcontractors who are unfamiliar with operations will also receive an assigned
mentor as needed, and will be required to adhere to H2 Safety Policies and Procedures.
9. Training and Documentation
a. Training records shall be maintained on file the project by Project Leaders or at the home
office.
b. Noncompliance by any H2 employee with any part of this described program will result in
appropriate disciplinary action as outlined in Section 16-Corrective Actions and Discipline
Procedure.
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