Refugee
family
reunion
Frequently
asked questions
This information can help you if you have applied for asylum and have
now refugee status or humanitarian protection, and want to know:
 What is Family reunion?                                                                                                                4
 Can you and your family apply for family reunion?                                                                                      5
 How can you make a family reunion application?                                                                                         8
 How long does the process take?                                                                                                        11
 What happens if your family’s application is refused?                                                                                  12
 If your family’s application is accepted, what visa do they get?                                                                       13
 How can your family members apply if they are already in the UK?                                                                       14
 Who can help you apply for Family Reunion?                                                                                             15
 How much will your application cost?                                                                                                   16
 How can you pay for the costs of applying for family reunion?                                                                          19
 How can you prepare for your family’s arrival in the UK?                                                                               20
 Do you want to know more information about the family reunion process?                                                                 23
   Please note, these Frequently Asked Questions have been written as a resource to help refugees and their families understand the
   family reunion process. However, this process is complex, and it is always preferable to obtain legal advice tailored to someone’s
   particular circumstances. You can look for an immigration advisor on the Office for the Immigration Services Commissioner
   (OISC) or The Immigration Law Practitioners’ Association (ILPA) websites.
Refugee family reunion: Frequently asked questions                                                                                          2
Family reunion
road map                  Evidence gathering                          Form filling                                                 Application bundle
                       Understand what evidence              - Complete online application form                                          - Upload application
                       you need                                 and Appendix 4 form for each                                                 bundle online or prepare
                       - Passports/ID documents                family member                                                                physical bundle for your
                       - Translate documents into English   - Book appointment at Embassy/                                                 family to take to the
      Sponsor
                                                                VAC (Visa Application Centre)                                                VAC/Embassy
     in the UK         - Supporting statement or letter
                                                                                                                                                                                                                                           ca   tion Comp
                                                                                                                                                                                                                                       p li              let
                                                                                                                                                                                                                                  Ap                           e
                                     1                            2                                                                            3
                                                                                                            Check
                                                                                                           carefully                                                   Ensure your                                                      You have now
                                                                                                        that all names                                              family know that                                               submitted your Family
                                                                                                     and date of birth on                                         the person receiving                            They may be       reunion applications.
                                                                                                    the application forms                                          their application is                          interviewed at       A Decision can
Family                                                                                               match your family’s                                         not the person making                              this point.
                                                                                                       details on their                                              the decision on                                                take a minimum of
abroad                                                                                                    passport                                                      their visa.                                                    three months.
                                                                                                             or ID.
                 1                                                                   2                                              3                                                          4
                     Ask your family to                               - Your family need to                                - Your family may need to take a                             - Your family attend the
                     gather evidence                                     provide details of their                              TB test                                                       embassy appointment
                     - They send you copies of the                      address, their parents                             - Your family need to print out                                 and bring any relevant
                        relevant documents and keep                      details and their travel                              appointment confirmation and                                  documentation
                        the originals                                    history and passports                                 document checklist                                         - They will get their
                                                                                                                                                                                             biometrics taken
                          Evidence gathering                          Form filling                                          Prepare for Embassy appointment                                  Embassy appointment
What is family reunion?
            The family reunion Immigration
            Rules determine how family
            members overseas can apply to
            join a refugee in the UK.
            Please note if you are now a
            British Citizen after having been
            a refugee, a different set of Rules
            apply. We strongly encourage
            you to seek legal advice in this
            situation.
Refugee family reunion: Frequently asked questions   4
Can you and your family
apply for family reunion?
In order to meet the refugee family reunion rules, a sponsor must have
protection status in the UK. Protection status means:
         Refugee status; or
         Humanitarian protection; or
         Indefinite leave to remain (ILR) following a grant of refugee status or
         humanitarian protection; or
         Been resettled as a refugee to the UK under a resettlement scheme.
Refugee family reunion: Frequently asked questions                                 5
Can you and your family apply for family reunion?
Which family members may get a family reunion visa under ‘Appendix Family
Reunion (Protection)’ of the Immigration Rules?
Your spouse (wife, husband or                        Or your partner (when you have
civil partner), if:                                  a serious relationship but are not
- They were part of your family unit before         married or in a civil partnership), if:
   you left your country of origin/where you         -Y
                                                       ou and your partner have been living
   normally lived;                                    together in a relationship similar to a
- Your relationship with your spouse is              marriage or a civil partnership which
   genuine and subsisting;                            is ongoing and lasted for two years or
- Your spouse cannot be your child, parent,          more (unless living together in this way
   sibling, uncle/aunt or niece/ nephew               put you and your partner in danger);
                                                     -Y
                                                       our relationship existed before you left   Your child/children and/or your
                                                      your country of origin (and/or where you     partners child/children, if:
                                                      normally lived);                             - Yours/your partners child/children are
                                                     -Y
                                                       our relationship with your partner is         under the age of 18 at the date of
                                                      genuine and subsisting;                         application (or if they are over 18, there
                                                                                                      are exceptional circumstances);
                                                                                                   - Yours/your partners child/children are
                                                                                                      not living independently, is not married or
                                                                                                      in a civil partnership, and must not have
                                                                                                      formed an independent family unit;
                                                                                                   - Yours/your partners child/children were
                                                                                                      part of your family unit at the time you
                                                                                                      left your country of origin. This means
                                                                                                      that they were born or conceived before
                                                                                                      you left your country of origin (and/or
                                                                                                      where you normally lived).
Refugee family reunion: Frequently asked questions                                                                                                  6
Can you and your family apply for family reunion?
    Which family members may not get a visa under
    family reunion Immigration Rules?
    - Your husband or wife who you married after leaving your
       country of origin (and/or where you normally lived);
    - Your child who was conceived after you left your country
       of origin (and/or where you normally lived);
    - Children over 18 years old, unless there are exceptional
       circumstances to their situation;
    - Parents;
                                                                  Please note, if you wish to apply for children under 18 who are not
    - Adult siblings;                                            your own or formally adopted, but are dependent on you, you may
    - Other relatives                                            be able to do so under a different set of Rules.
       (niece, nephews, cousins).
                                                                  If you have a family member who wants to join you but their
                                                                  relationship is not spouse, partner or your own dependent
                                                                  child under 18:
                                                                  - you should get legal advice;
                                                                  - other immigration rules and costs may apply;
                                                                  - If you are based in England or Wales you might need to make
                                                                     an application to support with the cost of legal fees (called
                                                                     ‘Exceptional Case Funding’). For more information, speak to
                                                                     your lawyer or look at gov.uk/guidance/legal-aid-apply-for-
                                                                     exceptional-case-funding.
                                                                  - If you are based in Scotland or Northern Ireland Legal Aid may
                                                                     be available to help pay for legal costs associated with family
                                                                     reunion applications. See pg.18 for further detail.
Refugee family reunion: Frequently asked questions                                                                                      7
How can you make a
family reunion application?                                                        After the online
                                                                                 application has been
                                                                               made, your family must
                                                                              go to an appointment at a
                                                                               Visa Application Centre.
 Collect evidence to
show that your family
 are related to you.
                                                        Make an application
                                                         online and submit
                                                      documents to show you
                                                     are related to your family.
Refugee family reunion: Frequently asked questions                                                    8
How can you make a family reunion application?
Collect evidence to show that your family are related to you.
- Your Biometric residence permit (BRP) and Home Office
   documents proving your status.
- Identity documents (yours and your family members’).
- Documents that show your relationship to your family
   (eg marriage certificate, birth certificate/s of child/ren or adoption
   orders).
- Information that you have already given in interviews with the
   Home Office about your family (eg at the time that you claimed
   asylum, normally on the ‘Statement of Evidence’ form or in your          Make an application online and submit documents to show
   screening interview). If you did not mention your family members,        you are related to your family.
   you should explain why, for example, because you were worried
   about their safety.                                                      - You need to make one application for each of your family
                                                                               members.
- Family photographs, copies of phone messages to show that                - The application forms and guidance notes for these
   your family relationship continues.                                         applications are on the Home Office website.
- Communication records (eg telephone records, emails and                  - In addition to the online application, each of your family
   letters, or social media messages).                                         members should fill in a ‘family settlement application form’
- Proof of financial support (eg money transfer receipts).                    (VAF4A) and the ‘Appendix 4’ to it.
- DNA tests – getting DNA tests is your choice and if you offer            - You will need to submit your evidence online before your family
   to get DNA tests done, you will also have to pay for the tests.             members attend the Visa Application Centre or alternatively, they
   The DNA tests need to be done at an official laboratory.                    can bring the evidence with them to their appointment.
- Statements (from yourself and the applicant).
Refugee family reunion: Frequently asked questions                                                                                                 9
How can you make a family reunion application?
After the online application has been made, your family
must go to an appointment at a Visa Application Centre.
- The nearest Visa Application Centre might be in a different
   country.
- At the Visa Application Centre, they will have their photograph
   and fingerprints taken, and they will have to give their passport/s;
- After the decision (whether it is negative or positive), your family
   will have to travel to the Visa Application Centre again to collect
   their passport/s
If it is too dangerous for your family to travel to a Visa
application centre, we encourage you to seek legal advice
to explore alternatives
- If your family are still in their country of origin, they must have
   passports because they may face issues leaving the country
   otherwise. If they are not in their country of origin and cannot get
   passports, the UK Home office might be able to provide one-way
   travel documents (FAV – Form for Affixing a Visa).
- Most applicants must also take a test for TB.
- If successful, your family must travel to the UK before the visa
   expires (normally within 90 days)
Refugee family reunion: Frequently asked questions                        10
How long does the
process take?
                                                     You or your legal
                                                     representative can contact
                                                     the Home Office at
                                                     RASIFamilyReunion@
          It takes a minimum of
                                                     homeoffice.gov.uk if you
          3 months for your family
                                                     haven’t heard back from the
          reunion visa application to be
                                                     Home Office after 3 months
          processed. However it might
                                                     and want an update on your
          take much longer to collect
                                                     application.
          evidence to prepare
          the application, apply for
          passports etc.
Refugee family reunion: Frequently asked questions                                 11
What happens if your family’s
application is refused?
You have a right to appeal, even if it is
not mentioned in the refusal letter).
- You have 28 days from the date you receive the decision
   to appeal.
- Information on how to appeal, the appeal process and the fees payable
   are all available online at:
   gov.uk/immigration-asylum-tribunal/appeal-from-outside-the-uk
- You can appeal online or by post or fax with form IAFT-6.
We strongly encourage you to seek legal advice for this process.
Refugee family reunion: Frequently asked questions                         12
If your family’s application is
accepted, what visa do they get?
- Your family members will be given a visa which normally
   lasts 90 days. This means your family will need to travel to the
   UK within three months of getting their visa. If they are not able to
   due to circumstances beyond their control, and their visa expires,
   it may be possible to renew it. In order to request to renew your
   visa, you must contact the Family Reunion team at the Home
                                                                              Once in the UK, your
   Office via email at:                                                       family will be given a   
[email protected].
- Once in the UK, they will be given a Biometric Residence Permit            Biometric Residence
   (BRP), which will last as long as your own refugee status.               Permit (BRP), which will
- When you apply for Indefinite Leave to Remain (ILR) following
   refugee status or Humanitarian Protection, please seek legal             last as long as your own
   advice about options for your family’s leave in the UK.
- The basis of your family’s right to be in the UK is their relationship
                                                                                 refugee status.
   with you. If this relationship changes or breaks down, or if your
   status changes, this could have implications for your family.
- If your relationship breaks down, your spouse should get
   independent legal advice urgently.
Refugee family reunion: Frequently asked questions                                                     13
How can your family
members apply for
family reunion if they are
already in the UK?
If your family are inside the UK, each of your family members may
apply for free by writing to the following address:
UKVI Family Reunion Team
Admin Team
7th Floor
Capital Building
Liverpool
L3 9PP
We strongly recommend that you seek legal advice to write this
letter and prepare an in-country application. If the application is
refused your family members will have a right to appeal.
Refugee family reunion: Frequently asked questions                    14
Who can help
you apply for
Family Reunion?
The process can be complicated, and we strongly encourage you to
                                                                            The process can
seek legal advice. You can apply for Family Reunion with the help of       be complicated we
charities such as The British Red Cross, GMIAU, the Sheffield
Hallam Refugee Rights Hub, RLAP, Notre Dame Refugee                     strongly encourage you
centre or others that might be operating in your area; or you can
seek advice from private law firms.                                       to seek legal advice.
You can look for an immigration advisor on the Office for the
Immigration Services Commissioners (OISC) or Immigration
Law Practitioners’ Association (ILPA) websites. Private law firms
will charge a fee, but you may be able to apply for Legal Aid (called
‘Exceptional Case Funding’ or ECF) if your case meets the ECF
criteria and you cannot afford legal advice (see below).
If you choose to apply for Family Reunion by yourself, you can find
more information in the British Red Cross guide on our website.
Refugee family reunion: Frequently asked questions                                                15
How much will your application cost?
Applying for your family to join you in the UK can be expensive.
You could prepare for the possible costs for:
      Legal advice
      Applying for passports and/or identity cards
      Translations of documents
      DNA tests
      TB tests
      Travel costs to the Visa Application Centre and Exit / entry visas
      Fees linked to the family reunion application
      Travel costs to the UK
      Money lost through time off work
Refugee family reunion: Frequently asked questions                          16
How much will your application cost?
Legal advice:                                                              Applying for passports and/or identity cards and birth
- If you are in England and Wales, government funding (called             certificates for your family:
   “legal aid”) is not available for the legal costs associated with       - This depends on the costs in the country where your family
   refugee family reunion cases. You might be able to apply for               are living
   Exceptional Case Funding (ECF) to help you get a lawyer for free.
   For more information, speak to your lawyer or look at                   Getting translations of any documents:
   gov.uk/guidance/legal-aid-apply-for-exceptional-case-
   funding.                                                                - If you have documents in a language which is not English,
                                                                              you will need to pay for certified translations to send with
- If you are in Scotland or Northern Ireland, government                     your application
   funding is still available to help people pay for the legal costs for
   family reunion applications.
- If you are an unaccompanied or separated child in the                   DNA tests (to prove your family relationship:
   UK, with refugee status or humanitarian protection, legal aid is        - It can be very helpful to get DNA tests, especially for children
   available to help pay for the legal costs of applying for your family      where there are no birth certificates that show you are the
   to join you in the UK.                                                     parent. Please see the list of the Home Office approved DNA
- Some Law Centres, Citizens Advice Bureaux are able to provide              providers - Get a DNA test: If you’re getting a test to use in court
   legal support in some family reunion cases. Contact your local             - GOV.UK (www.gov.uk)
   office for details.                                                     - DNA tests can be expensive and the process can complicated.
- The British Red Cross may be able to provide free advice in                For example, your family will need to travel
   some areas of the UK. For more information please contact                  to a specific clinic for a DNA sample to be taken (likely in
   [email protected]                                                   a large or capital city). It could cost approximately
                                                                              £400-£600 per person.
                                                                           - DNA testing may not be available in your family’s country of
                                                                              residence, so travel costs will also have to be taken into account.
                                                                              Check if your family can take their TB tests (if needed) at the
                                                                              same time to reduce journey costs.
Refugee family reunion: Frequently asked questions                                                                                               17
How much will your application cost?
TB tests:                                                                    Fees linked to the family reunion application:
- If your family is living in a certain country, your family will need to   - The family reunion application itself is free of charge
   get a test (an x-ray or sputum sample) to show that they do not           - UK Immigration Health Surcharge costs do not apply to family
   have tuberculosis (TB) before coming to the UK. See the list of              reunion
   countries here https://www.gov.uk/tb-test-visa
- The cost of a TB test can vary from country to country                    Travel costs to the UK:
- The TB test must have been taken before you apply for family              - If your family are given visas to the UK, they will most likely need
   reunion, and the result submitted with your application                      to arrive to the UK within 90 days of the date of the visa.
- TB testing may not be available in your family’s country of               - Your family will need to organise and pay for travel to the UK
   residence, so travel costs will also have to be taken into account.
   You may be able to reduce travel costs by                                 - In a few specific cases, the British Red Cross might be able to
   checking if your family can take their DNA tests (if needed)                 help with the costs of travel to the UK.
   at the same time.
                                                                             Remember to also consider the money that you might lose
Travel costs to the Visa Application Centre and Exit / entry                 when taking time off work to attend legal appointments and meet
visas for your family:                                                       arriving family members.
- If your family need to cross an international border to make the
   application at the Visa Application Centre, they may need to pay
   entry or exit visas. This depends on which country your family
   are living in.
- They will need to go to the Visa Application Centre twice (one
   time to attend the appointment, and one time to collect visas)
- Your family may also need to pay for an exit visa if they travel to
   the UK
Refugee family reunion: Frequently asked questions                                                                                                     18
How can you pay for the costs of
applying for family reunion?
The following charities may be able to provide some kind of financial support with other costs associated with Family Reunion (although
please note that these funds are limited and may not be able to support everyone in every circumstance).
       Fund for Human Need                             Positive Action in Housing              Prisoners of Conscience                          RefuAid
      fundforhumanneed.org.uk                            paih.org/information-for-            prisonersofconscience.org/               Financial loans to support
                                                     caseworkers-wishing-to-refer-to-               family-reunion/                 exclusively with the cost of travel
                                                            room-for-refugees/                                                      refuaid.org/familyreunification
                                                                                                                                        Home Office
                                                                                                                             A Refugee Integration Loan may help
                      Together Now                                            British Red Cross                            cover some of the costs, however you will
              http://togethernow.org.uk/                                    Travel Assistance service                        be expected to pay this money back
                                                                               redcross.org.uk/                               gov.uk/refugee-integration-loan
                                                                            get-help/get-help-as-a-
                                                                                refugee#Family
Refugee family reunion: Frequently asked questions                                                                                                                   19
How can you prepare for your family’s
arrival in the UK?
There is a lot to think about, including:
Covid-19 regulations
Please check on the government website for up to date
information.
Collecting BRPs
Your family members must collect their Biometric Residence
Permit (BRP), as soon as possible after arriving to the UK. The
UKVI decision letter either emailed or given with the Refugee
Family Reunion visas will inform your family member where to
collect their BRP. This will be at a local post office. Your family
member(s) must take their visa with them to collect their BRP. You
can report problems with collecting BRPs online at:
gov.uk/biometric-residence-permits/collect
                                                                      You can contact your local council about housing here:
Housing
                                                                      gov.uk/homelessness-help-from-council
Will you need to get a bigger house?
Do any of your family members have special requirements               Or for further housing advice you can contact Shelter:
(for example: difficulty with stairs; requirement to be near a
hospital, park or school?)                                            - Shelter England 0808 800 4444 | england.shelter.org.uk
-	Housing in the UK is complicated, and your options can depend      - Shelter Scotland 0808 800 4444 | scotland.shelter.org.uk
   on where in the UK you live in and your family’s situation.        - Shelter Wales 08000 495 495 | sheltercymru.org.uk
                                                                      - Housing Advice NI 028 9024 5640 | housingadviceni.org
Refugee family reunion: Frequently asked questions                                                                                 20
How can you prepare for your family’s arrival in the UK?
                                                                     If you have children you will need to register them with
                                                                     a local school.
                                                                     - Under UK law, both boys and girls must attend school. It is
                                                                        important that you make sure that your child goes to school.
                                                                     - If you are not sure how to apply for a school place for your child,
                                                                        ask at your Local Authority education department who can give
                                                                        you information.
                                                                     Government benefits
                                                                     Are there any benefits that you will be eligible to apply for
                                                                     once your family has arrived in the UK?
                                                                     (If you are already receiving benefits, this should not affect your
                                                                     family’s visa applications.) Universal Credit, and other welfare
                                                                     benefits can be complicated to understand. If you have questions
                                                                     about benefits and how to apply, you can call:
Education                                                            Universal Credit helpline 0800 328 5644
Will older family members need English classes?                      Citizens Advice: Adviceline (England) 0800 144 8 444
‘ESOL’ (English for Speakers of Other Languages) classes are
often offered in colleges, community centres, local charities        Citizens Advice: Help to Claim (Scotland) 0800 023 2581
and even libraries across the country. There is no one provider of   Citizens Advice: Advice link (Wales) 0800 702 2020 /
ESOL across the UK. You can find the provider that is                08000 241 220
nearest to you by searching for “ESOL + your area” in an online
search engine.                                                       Advice NI (Northern Ireland) 0800 915 4604
Refugee family reunion: Frequently asked questions                                                                                            21
How can you prepare for your family’s arrival in the UK?
                                                                     Family Reunion Integration Service
                                                                     That might be able to help families after they have arrived in the
                                                                     UK. The service runs in ten locations across the UK: Belfast,
                                                                     Birmingham, Cardiff, Glasgow, Leeds, Leicester, London,
                                                                     Manchester, Plymouth and Sheffield. However, if you do not live in
                                                                     one of these areas BRC may still be able to help. For further info
                                                                     please contact your nearest Refugee Support team: redcross.
                                                                     org.uk/get-help/get-help-as-a-refugee/contact-your-local-
                                                                     refugee-service
                                                                     Remember that you and your family might experience different
                                                                     emotions when you see each other again. It might take time for
                                                                     you to get used to being together again.
                                                                     Further resources
                                                                     The British Red Cross has a range of digital resources for refugee
                                                                     women to help them find out about life in the UK. They have been
                                                                     translated into 9 different languages.
Health
You should register your family member(s) at your doctor.            They can be found here: redcross.org.uk/about-us/what-we-
                                                                     do/how-we-support-refugees/digital-empowerment-of-
Do any of your family have any special medical issues that need to   refugee-women
be checked immediately after arrival? The National Health Service
(NHS) provides health services to people living in the UK. Most of
these services are free.
Recreation activities
Where would you want to take your family, and where could they
meet other people who might become their friends?
Refugee family reunion: Frequently asked questions                                                                                        22
Do you want to know more information
about the family reunion process?
- See the Guide to Refugee Family Reunion by the British Red Cross on our website
- Speak to us: Contact the Family Reunion Enquiries Service run by the British Red Cross
- Call or WhatsApp on 07834 496 781. Available Monday to Friday between 9am and 5pm
- Or email 
[email protected] (Monday to Friday between 9am – 5pm).
   What does the Family Reunion Enquiries Service do?                  What can’t the Family Reunion Enquiries Service do?
   - We can give you information about:                               -W
                                                                         e can’t make the application for you
      - Who can apply for family reunion                               -W
                                                                         e can’t replace your lawyer or give you legal advice
      - How to make the application
      - How much the process costs                                     -W
                                                                         e can’t give you money to help you make the application
      - How long it takes
   - We can refer you to British Red Cross Immigration Advisers
      (subject to capacity)
   - We can give you details of other organisations who might be
      able to support you to make the application.
   - We are available to receive your call Monday to Friday between
      9am – 5pm
   - We can respond to your email Monday to Friday
      between 9am – 5pm
   - We use interpreters if you need one
Refugee family reunion: Frequently asked questions                                                                                  23
The British Red Cross Society, incorporated by Royal Charter 1908, is a charity
registered in England and Wales (220949), Scotland (SC037738), Isle of Man (0752),   This project is co-funded by
Jersey (430) and Guernsey (CH142).                                                       the European Union
Images: ©gettyimages