Ijrcm 1 IJRCM 1 - Vol 13 - 2022 - Issue 12
Ijrcm 1 IJRCM 1 - Vol 13 - 2022 - Issue 12
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VOLUME NO. 13 (2022), ISSUE NO. 12 (DECEMBER) ISSN 0976-2183
CONTENTS
Sr. Page
TITLE & NAME OF THE AUTHOR (S)
No. No.
Dr. P. KATHAVARAYAN
CO-ORDINATOR
Dr. BHAVET
Former Faculty, Shree Ram Institute of Engineering & Technology, Urjani
ADVISOR
Prof. S. L. MAHANDRU
Principal (Retd.), Maharaja Agrasen College, Jagadhri
EDITOR
Dr. NAWAB ALI KHAN
Professor & Dean, Faculty of Commerce, Aligarh Muslim University, Aligarh, U.P.
CO-EDITOR
Dr. G. BRINDHA
Professor & Head, Dr.M.G.R. Educational & Research Institute (Deemed to be University), Chennai
FINANCIAL ADVISOR
NEENA
Investment Consultant, Chambaghat, Solan, Himachal Pradesh
LEGAL ADVISORS
JITENDER S. CHAHAL
Advocate, Punjab & Haryana High Court, Chandigarh U.T.
CHANDER BHUSHAN SHARMA
Advocate & Consultant, District Courts, Yamunanagar at Jagadhri
SUPERINTENDENT
SURENDER KUMAR POONIA
THE EDITOR
IJRCM
DEAR SIR/MADAM
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INTRODUCTION
REVIEW OF LITERATURE
NEED/IMPORTANCE OF THE STUDY
STATEMENT OF THE PROBLEM
OBJECTIVES
HYPOTHESIS (ES)
RESEARCH METHODOLOGY
RESULTS & DISCUSSION
FINDINGS
RECOMMENDATIONS/SUGGESTIONS
CONCLUSIONS
LIMITATIONS
SCOPE FOR FURTHER RESEARCH
REFERENCES
APPENDIX/ANNEXURE
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ABDULLAH
ASSOCIATE PROFESSOR
DEPARTMENT OF AUTOMOTIVE BUSINESS ADMINISTRATION
STATE POLYTECHNIC OF PONTIANAK
INDONESIA
DEDI HERDIANSYAH
ASSOCIATE PROFESSOR
DEPARTMENT OF AUTOMOTIVE BUSINESS ADMINISTRATION
STATE POLYTECHNIC PONTIANAK
INDONESIA
A. JALALUDIN SAYUTI
ASSOCIATE PROFESSOR
DEPARTMENT OF BUSINESS ADMINISTRATION
STATE POLYTECHNIC OF SRIWIJAYA
INDONESIA
TITANIA RIRIANTI
STUDENT
BUSINESS ADMINISTRATION
STATE POLYTECHNIC OF PONTIANAK
INDOSENIA
ABSTRACT
This study aims to determine the results of workload analysis of employees at the Regional Development Planning Agency of Pontianak. The research method used
in this study is a descriptive research method with a quantitative approach. The population in this study were all employees who hold status as a government
employee, namely PNS and PPPK in the planning and finance sub-division. The data collection technique used in this study is observation, interviews and documen-
tation studies. Data collected will be analyzed using Microsoft Excel. The data analysis technique used in this research is descriptive statistical analysis and workload
calculation with a task-by-position approach method. The results of the workload analysis showed that there was an excessive workload of the Planning and Finance
Sub-Division employees, which induce stress both mentally and physically.
KEYWORDS
workload analysis, position, planning.
JEL CODES
J08, J18, J38, J21, J24.
INTRODUCTION
E mployees are one of the important factors that cannot be separated from the government agency. The role of Civil Servants in government agencies is very
important to assist agencies in the implementation of public services to the community. Efficient and effective governance is a needed in the era of global-
ization where there are some inadequacies in various fields. This resulted in the demand for the professionalism of employees in the implementation of
government affairs. But in reality, employee professionalism has not been fully realized. This is due to the fact that the number of employees has not meet the
needs of the agency, which has not been adjusted to the workload of the agency.
In order to analyse the workload to compile the need for civil servants, the government through the Ministry of Administrative Reform issued a Decree of the
Minister for Administrative Reform Number 75 of 2004 concerning Guidelines for Calculation of The Number of Employee Needs Based on Workload. This decision
serves, as a reference for each government agency in calculating employee needs based on workload in order to compile the need for civil servant formation
within that agency. The purpose of this decision is to improve the quality of employee planning, especially in the preparation of rational formations in order to
create an effective and efficient government administration.
To carry out fundamental reforms and changes to the government administration system, especially concerning institutional aspects, human resources for appa-
ratus and management as well as building state apparatus so that they are able to carry out their respective missions, duties and functions and roles in a clean,
effective and efficient manner, in the context of improving better public services and considering that each government agency is required to compile the required
number and type of positions for Civil Servants and Government Employees with Work Agreements based on job and workload analysis, the Minister for Admin-
istrative Reform and Bureaucratic Reform issues a Ministerial Regulation for Administrative Reform State and Bureaucratic Reform Number 1 of 2020 Concerning
STUDY OBJECTIVES
This research aims to find out and analyse the workload of employees in Planning and Finance Sub-Division at the Pontianak Regional Development Planning
Agency.
LITERATURE REVIEW
Based on the Regulation of the Minister of Administrative and Bureaucratic Reform Number 1 of 2020 concerning Guidelines for Position and Workload Analysis,
workload is defined as a number of work targets or target results that must be achieved in a certain time unit. According to Hart and Staveland in Dilla (2020),
workload is something that arises from the interaction between the demands of the work environment tasks where it is used as a workplace, the skills and
perceptions of workers. Workload is sometimes operationally defined on factors such as; demands of the task or the efforts made to do the job.
According to Koesomowidjojo (2017), there are several indicators to find out how much workload employees should carry. Some of these indicators, namely: (1)
working conditions; (2) use of working time; and (3) targets to be achieved. Meanwhile, the workload indicator is based on the understanding of workload from
the Regulation of the Minister of Administrative and Bureaucratic Reform Number 1 of 2020 concerning Guidelines for Job and Workload Analysis which includes:
(1) job descriptions; (2) total load for each task; and (3) task completion time.
According to Koesomowidjojo (2017) there are two factors that affect workload, namely internal factors and external factors. Internal factors are those that affect
workload, which originating from within the body as a result of external workload reactions such as gender, age, body posture, health status (somatic factors),
motivation, satisfaction, desire, or perception (psychological factors). Meanwhile, external factors are factors that come from outside the employees, such as: 1)
Work environment; related to the chemical, psychological, biological, and physical work environment; 2) Physical tasks; matters relating to tools and aids in com-
pleting work, job responsibilities, even to the level of difficulty encountered when completing work; 3) Work organization; length of time used to work, work shifts,
breaks, career planning and payroll/wages.
Excessive workload can have an impact on employees. According to Nurwan (2017), too much workload will result in both physical and psychological work stress
and emotional reactions, such as headaches, indigestion and irritability. Workload analysis aims to determine how many employees are needed to complete a job
based on the number of working hours used. Ardana, et al. (2012) explains that workload analysis is the determination of the amount of labor required to complete
a job within a certain period of time. Meanwhile, according to the Regulation of the Minister of Administrative and Bureaucratic Reform Number 1 of 2020
Concerning Guidelines for Job and Workload Analysis, workload analysis is a management technique that is carried out systematically to obtain information re-
garding the level of effectiveness and efficiency of organizational work based on work volume.
METHODOLOGY
The method used in this research is descriptive research method with a quantitative approach. According to Siswanto (2012), descriptive research is carried out
by collecting data to get an overview of the research results. The results of the descriptive research are limited to describing the existing problems. Furthermore,
according to Sinambela (2014), the descriptive method is also called the survey method, where this method generally, in addition to describing a phenomenon,
also tries to describe relationships, test hypotheses, predict and see the implications.
Meanwhile, Sugiyono (2019) states that quantitative research is research based on the philosophy of positivism, which is used to examine certain populations or
samples, the data collection uses research instruments, the data analysis is quantitative, with the aim of testing established hypotheses. In a study there are
research subjects who will be used as samples from a population. Because of the small number of populations, the researched used saturated sampling technique,
which is all members of the population are sampled. The population and sample in this study were all employees in the Planning and Finance Sub-Division, totaling
of 3 people.
Data collection can be done in various ways and sources. Data collection techniques used in this study includes observation, interviews and documentation. The
data analysis steps in this study follow the steps for carrying out workload analysis based on the Regulation of the Minister of Administrative and Bureaucratic
Reform Number 1 of 2020 Concerning Guidelines for Job and Workload Analysis. The method used to calculate workload analysis and the number of employee
needs in this study is the task-by-position approach method in accordance with the Regulation of the Minister of Administrative and Bureaucratic Reform Number
1 of 2020 concerning Guidelines for Job and Workload Analysis.
Information needed to calculate using this method, namely: 1) Job descriptions along with the amount of workload for each task; 2) Task completion time; 3)
Number of effective working hours per day on average. Therefore, the formula used to analyse workload and employee needs in the Planning and Finance Sub-
Division at Regional Development Planning Agency of Pontianak based on this method is:
𝑊𝑜𝑟𝑘𝑙𝑜𝑎𝑑 𝑥 𝑇𝑎𝑠𝑘 𝐶𝑜𝑚𝑝𝑙𝑒𝑡𝑖𝑜𝑛 𝑇𝑖𝑚𝑒
𝑥 1 𝑝𝑒𝑟𝑠𝑜𝑛
𝑁𝑢𝑚𝑏𝑒𝑟 𝑜𝑓 𝐸𝑓𝑓𝑒𝑐𝑡𝑖𝑣𝑒 𝑊𝑜𝑟𝑘𝑖𝑛𝑔 𝐻𝑜𝑢𝑟𝑠
The results of calculations with this formula will later determine the amount of workload for the position, which also determines the number of employees for the
position. After conducting an analysis using the workload calculation, the next step is to draw conclusions from the results of data analysis and provide solutions
or suggestions to the Regional Development Planning Agency of Pontianak for the workload in the Planning and Finance Sub-Division.
TABLE 3: TOTAL USE OF WORKING HOURS BY PLANNING AND FINANCE SUB-DIVISION EMPLOYEES
Position
Performance Accountability Report Analyst Treasurer Financial Report Manager
Days of Observation
(1) (2) (3) (1) (2) (3) (1) (2) (3)
Minutes Minutes Minutes
1 434 130 564 504 86 590 336 204 540
2 467 65 532 523 72 602 627 78 705
3 583 112 695 490 62 552 449 110 559
Total 1.484 307 1.791 1.517 220 1.744 1.412 392 1.804
Average 495 102 597 506 73 581 471 131 601
Notes: 1) Number of working hours; 2) Spare time (free time); 3) Number of working hours in one day (1) + (2)
Based on Table 3, the Position of Treasurer has the most working hours used for work, namely 506 minutes and the least use of working hours for free time (spare
time), namely 73 minutes when compared to employee in the Position of Performance Accountability Report Analyst who use working time to work for 495
minutes and free time for 102 minutes as well as Financial Report Manager who has working hours of 471 minutes and for free time for 131 minutes. Even so, the
working hours of the three employees in a day exceed the set working hours (overtime) as a result of the excess workload they have. Comparison of effective
working hours of employees in a day based on workload volume and observation results can be seen in the following table.
TABLE 4: COMPARISON OF EFFECTIVE WORKING HOURS OF EMPLOYEES IN A DAY BASED ON WORKLOAD VOLUME AND OBSERVATION RESULTS
Effective Working Hours Based on
No. Position
Effective Working Hours (minutes) Workload Volume (minutes) Observation results (Minutes)
1. Performance Accountability Report Analyst 375 565 495
2. Treasurer 375 586 506
3. Financial Report Manager 375 542 471
The effective working hours of employees per day based on the volume of workload in Table 4 is calculated by dividing the volume of workload by the number of
effective working days a year. Therefore, the effective working hours of employees per day based on the volume of workload and the results of observations for
the Performance Accountability Report Analyst Position is 565 minutes or 9 hours 25 minutes and 495 minutes or 8 hours 15 minutes, Position of Treasurer is 586
minutes or 9 hours 46 minutes and 506 minutes or 8 hours 26 minutes and Position of Financial Reporting Manager is 542 minutes or 9 hours 2 minutes and 471
minutes or 7 hours 51 minutes. The difference between the effective working hours and the volume of workload and the results of the observations show that the
volume of employee workloads does exceed the effective working hours, which can be concluded that employees work more than the effective working hours as
the observations show.
The excess workload can affect the health of employees and the employees in the three positions feel this. Based on the interviews and observations that the
researchers conducted with the three employees in the Planning and Finance Sub-Division, this excessive workload made them have to work overtime to complete
the workload on time. As a result of frequent overtime, they revealed that sometimes they often feel stressed due to the many tasks they have to complete. Apart
from that, the Head of the Planning Sub-Division sometimes demands that every employee finish the job as soon as possible and this makes the employee feel
under pressure, which also triggers the stress.
To overcome the excess workload, a workload analysis is needed to find out the needs of employees based on the amount of existing workload. The results of the
workload analysis calculation for the Performance Accountability Report Analyst Position, Treasurer Position, and Financial Report Manager Position is used to
find out how many employees are needed from the total workload and number of available employees, which is shown in the table below
CONCLUSION
Based on the analysis, it can be concluded that:
1. The employee's workload is considered to exceed the supposed workload. This can be seen from the results of the calculation of workload analysis using the
task-by-position approach method that the workload for the Performance Accountability Report Analyst is 135,600 minutes or 1.5067 people, the workload
for the Treasurer is 140,520 minutes or 1.5613 people and for the Financial Report Manager is 129,960 minutes or 1, 4440 people.
2. Excessive workload and not in accordance with the ability of employees will have a negative impact on employees if not resolved immediately. The impact
can be in the form of work stress both physically and psychologically and other emotional reactions. If this is allowed to drag on, it will result in employee
performance going down and agency goals will be difficult to achieve.
3. This excessive workload results in the average employee working outside of the regulated working hours (overtime).
REFERENCES
1. Ardana, I Komang., dkk. (2012), Human Resource Management, Yogyakarta: Graha Ilmu.
2. Dilla, Rochima. (2020), “Analysis of Employee Workload in the Government Section of the District Office of Pekanbaru”, Journal of Management (JOM) FISIP
Vol. 7, Issue 1.
3. Koesomowidjojo, Suci R. Mar'ih. (2017). Practical Guide to Compiling Workload Analysis, Jakarta: Raih Asa Sukses.
4. Nurwan, Teddy Marliady., (2017), “Workload Analysis of Employees in Cimalaka District, Sumedang Regency”. Journal of Regional Public Administration
(JRPA) Vol. 2, No. 1.
5. Sedarmayanti., (2016). Human Resource Management Bureaucratic Reform and Management of Civil Servants. Bandung: PT Refika Aditama.
6. Sinambela, Lijan Poltak. (2014), Quantitative Research Methodology; For Administration, Public Policy, Economics, Sociology, Communication and Other
Social Sciences, Yogyakarta: Graha Ilmu.
7. Siswanto, Victorianus Aries (2012), Research Strategies and Steps, Yogyakarta: Graha Ilmu.
8. Sugiyono. (2019), Quantitative, Qualitative and R&D Methods, Bandung: Alfabeta.
Dr. P. KATHAVARAYAN
ASST. PROFESSOR
DEPARTMENT OF COMMERCE
RAAK ARTS & SCIENCE COLLEGE
PERAMBAI
ABSTRACT
This paper is to study the impact of demographic variables and the risk bearing capacity of investors in Puducherry region. This study deals with investors’ pattern
of Stocks, Debentures, gold and silver, real estate, Bank deposits and Life insurance etc. The study is conducted through primary data with a sample of 356 respond-
ents from Puducherry region. The convenience sampling technique has been used for the study. The core objective of this study is to analysis demographic variables
and the risk bearing capacity of investors. The data has been collected done by interview schedule from the selected respondents. Chi-square, and percentage
analysis have been used for analysis. The results of the study show that Chi square find the demographic variables and risk bearing capacity association between
age, gender, monthly income, marital status; education is significant association at 5% level of significance.
KEYWORDS
Investors, demographic, perception, investment, savings.
JEL CODES
G11, G21, G40, G41.
INTRODUCTION
I nvestment for strategy, generated to motivates on shareholder towards select the utmost of favorable avenues which can support from the fiscal aims in a
specific time. Particular kinds of savings deliver additional profits to the shareholder. This research deals with the investment preferences towards different
investment avenues.
Natarajan (2005) “the investment purchase of assets which are expected to yield a certain stream of income. Purchase of assets like shares and securities as
investments aims at stable return over a period of time”. Avadhani (1996) “investment refers to the acquisition of some assets. It also means the conversion of
money into claims on money and use of funds for productive and income earning assets. In essence, it means the use of funds for productive purpose, for securing
some objective like income, appreciation of capital or capital gains, or for further production of goods and services with the objectives of securing profits”.
REVIEW OF LITERATURE
“Bertha and Yohanes. (2018) the study titled on “Demography factors, financial risk tolerance, and retail investors” and absorbed on investors’ awareness level
towards capital market. The investigators collected 162 respondents adopting convenient sampling technique. The data are analysed used in this study are per-
centage and Chi square test. The chi square result exposes that there is association demographic variables on financial risk tolerance on investors. The study
inferred that income variable has a significant positive partial influence on financial risk tolerance.
Chhapra and Kashif. (2018) the study titled on “An empirical investigation of investor’s behavioral biases on financial decision making” and study absorbed on
investment preference on investor. The researcher collected 250 respondents adopting convenient sampling technique. The data are analysed used in this study
are percentage analysis and multiple regression analysis. The multiple regression analysis result reveals that there is no significant impact between investors’
behavior and investment decision. The study inferred that five independent variables two variables overconfidence and hindsight biases have impact on invest-
ment decision.
Dickason and Ferreira (2018) titled on “A study on the awareness of mutual funds investment in India Establishing a link between risk tolerance, investor personality
and behavioural finance in South Africa” The researcher collected 1171 respondents adopting random sampling technique. The data are analysed used in this
study are simple percentage method and ANOVA. The ANOVA result there is a significant difference between investor personalities and behavioural finance. The
study concluded that behavioural finance within investor profiling is becoming eminent to financial companies.
Pokharel (2018) the study titled on “A Survey of Investors Preference on Stock Market: A Case of Nepal Stock Exchange” and study absorbed on investment
preference on investor in Nepal. The researcher collected 106 respondents adopting convenient sampling technique. The data are analysed used in this study are
percentage analysis. The result reveals that investors' perception regarding the influencing factors for the investment decision in secondary market of NEPSE is
the advice of brokers and then movement of indices. The study shows that demonstrated that investors were found to have investment interest in secondary
market.
Heena and Baser (2019) the study titled on “Interactive Impact of Demographic Variables and Personality Type on Risk Tolerance” and study absorbed on demo-
graphic variables impact on investors risk tolerance. The investigators collected 329 respondents adopting convenient sampling technique. The data are analysed
used in this study are percentage analysis and multiple regression. The multiple regression result reveals that there is significant impact between demographic
variables and risk tolerance. The study indicates that personality type and demographic variables such as gender, marital status, occupation and income are found
significant and age and education are found insignificant.
Shilpa and Umamaheswari (2019) titled on “An Analytical Study on Investors Perception towards Mutual Funds” and study absorbed on investors’ preference on
mutual fund. The investigators collected 103 respondents adopting convenience sampling technique. The data are analysed used in this study are percentage
analysis, chi square and correlation. The correlation result reveals that there is significant relationship between influencing factor and investors’ perception. The
study inferred that investor of middle-income level agrees that regular income and liquidity of the investment in mutual fund.
Athira and Kakkakunnan (2020) titled on “Impact of Demographic Traits and Personality Traits of Investors on Their Risk-Bearing Capacity: A Study with Special
Reference to Investors of Kerala” and study focused demographic traits on risk bearing capacity. The investigators collected 120 respondents adopting convenient
sampling technique. The data are analysed used in this study are percentage analysis, Chi square test and correlation. The correlation result reveals that there is
a significant relationship demographic traits and personality traits. The study inferred demography and personality have a strong influence on an investors risk
bearing capacity.
Solanki. (2020) the study titled on “An Analytical Study Of Investors’ Preference Towards Different Investment Avenues – With Reference To Saurashtra Region”
and focused on investors preference on investment pattern. The investigators collected 452 respondents adopting convenience sampling technique. The data are
analysed used in this study are percentage, t-test and ANOVA. The ANOVA result reveals that there is a significant difference between demographic variables and
preference of investment avenues. The study concluded that majority of the respondents preferred gold and silver followed by bank deposit for their investment”.
TABLE 5
Risk Bearing Capacity level
Gender wise of respondents
High Moderate Low Very low Total
Male 77 123 72 26 298
Female 10 19 19 10 58
Total 87 142 91 36 356
Source: Primary Data
TABLE 7
Risk Bearing Capacity level
Qualification wise respondents
High Moderate Low Very low Total
HSC 0 8 13 5 26
UG 83 130 78 31 322
PG 4 4 0 0 8
Total 87 142 91 36 356
Source: Primary Data
TABLE 9
Risk Bearing Capacity level
Occupation wise respondents
High Moderate Low Very low Total
Student 3 2 0 0 5
Home maker 5 7 2 2 16
Government employees’ 6 23 32 18 79
Private employees 32 56 39 13 140
Business Person 20 17 0 1 38
Self-Employed 12 22 12 2 48
Retired / Pensioner 9 15 6 0 30
Total 87 142 91 36 356
Source: Primary Data
TABLE 11
Risk Bearing Capacity level
Marital status wise respondents
High Moderate Low Very low Total
Single 2 4 1 1 8
Married 72 122 86 35 315
Divorced 9 12 4 0 25
Widow 4 4 0 0 8
Total 87 142 91 36 356
Source: Primary Data
TABLE 13
Risk Bearing Capacity level
Monthly income wise respondents
High Moderate Low Very low Total
Less than 20000 4 8 8 4 24
20001 to 40000 27 38 15 4 84
40001 to50000 32 52 31 11 126
Above 60000 24 44 37 17 122
Total 87 142 91 36 356
Source: Primary Data
TABLE 15
S.no Hypotheses H0 Accepted/
Result
Rejected
1 H03.1: = There is no significant association between age and risk bearing capacity of investors. Rejected Significant
2 H03.2 = There is no significant association between gender and risk bearing capacity of investors. Rejected Significant
3 H03.3 = There is no significant association between education and risk bearing capacity of investors. Accepted Not Significant
4 H03.4 = There is no significant association between marital status and risk bearing capacity of investors. Rejected Significant
5 H03.5 = There is no significant association between occupation and risk bearing capacity of investors. Rejected Significant
6 H03.6 = There is no significant association between monthly income and risk bearing capacity of investors. Rejected Significant
SUGGESTIONS
• The study found that more than 90 per cent respondents are under graduate but they do not want to take risk to invest money in to stock market. It is
suggested that respondents should take risk to invest their money in to stock market to get more return.
• The study found that marital status and risk bearing capacity of investors is not significant. It is suggested that married investors can increase their risk bearing
capacity towards investment at different level.
REFERENCES
1. Athira and Kakkakunnan (2020). “Impact of Demographic Traits and Personality Traits of Investors on Their Risk-Bearing Capacity: A Study with Special Ref-
erence to Investors of Kerala”. Indian Journal of Finance and Banking. Vol.4, Issue. 2, July, pp. 1-15.
2. Avadhani, V.A. (1996). Investment management. Himalaya Publishing House. pp.24-25.
3. Bertha and Yohanes (2018). “Demography factors, financial risk tolerance, and retail investors”. Advances in Social Science, Education and Humanities Re-
search. Vol. 186, Issue 6, June, pp. 1-4.
4. Chhapra and Kashif (2018). “An empirical investigation of investor’s behavioral biases on financial decision making”. Asian Journal of Empirical Research. Vol.
8, Issue. 3, March, pp. 1-11.
5. Dickson and Ferreira (2018). “Establishing a link between risk tolerance, investor personality and behavioural finance in South Africa”. Cogent Economics &
Finance. Vol.8, Issue. 6, April, pp. 1-14.
6. Heena and Baser (2019). “Interactive Impact of Demographic Variables and Personality Type on Risk Tolerance”. Emerging Economy Studies Vol. 5, Issue 1,
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