Etiquette - Meaning, its Need and Types of
Etiquettes
What Makes Human Beings Different from Animals?
Answer -It is the way they carry themselves in the society, Here comes the importance of manners
It is essential for an individual to behave in a responsible manner acceptable to the society. People
aroundus must not feel embarrassedby our behaviour. One should not behave irrationally or illogically in
public
What is Etiquette ?
Etiquette in simpler words is defined as good behaviour which distinguishes human beings from animals
Human Being is a social animaland it is really important forhim to behave in an appropriate way.
Etiquette refers to behaving in a socially responsible way.
Etiquette refers to guidelineswhich control the way a responsibleindividual should behave in the
society.
Need for Etiquette
Etiquette makes youa cultured individual mark wherever he goes.
who leaves his
• Etiquette teachesyou the way to talk, walk and most
behave in the society.
importantly
Etiquette is essential for an everlasting first impression The way you interact with your superiors,
parents, fellow workers, friends speak a lot about your personality and up- bringing.
Etiquette enables the individuals to earn respect and appreciation in the society. No one would feel
like talking to a person who does not know how to speak or behave in the society. Etiquette
inculcates a feeling of trust and loyalty in the individuals. One becomes more responsible and mature.
Etiquette helps individuals to value relationships.
Types of Etiquette
1. Social Etiquette- Social etiquette is important for an individual as it teaches him how to behave in the
society.
2. Bathroom Etiquette- Bathroom etiquette refers to the set of rules which an individual needs to follow
while using public restrooms or office toilets. Make sure you leave the restroom clean and tidy for the
other person.
3. Corporate Etiquette- Corporate Etiquette refers to how an individual should behave while he is at
work. Each one needs to maintain the decorum of the organization. Don't loiter around
unnecessary or
peep into other's cubicles.
Wedding Etiquette- Wedding is a special event in every one's life. Individuals should ensure they
behave sensibly atweddings. Never be late to weddings or drink uncontrollably.
5. Meeting Etiquette- Meeting Etiquette refers to styles one need to adopt when he is attending
any
meeting.seminar,presentation and so on. Listen to what the other person has to say. Never enter
meeting room without a notepad and pen. It is importantto jot down important points for future
reference.
6 Teleph
erepnohe Etiquette- It is essential to learn how one should interact with the other person over the
put the
wey dn novidual should speak on the phone Never
other person on ionn helde
7 Eating Etiquette- Individuals certain decorum while eating in pubilic Dontmake noise
must folow
while eating One should the table urnless and until everyone has finished eating
not leave
8 Business Etiquette- Business Etiquette includes ways to conduct a certain business Don't ever cheat
CUstomers. Itis simply unethical
Toconclude,etiquette transforms a man into a gentleman.
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Corporate Etiquette - Do's and Dont's
It is essential for every individual to behave in a socially acceptable way
Etiquette refers togood manners which help an individual leave his mark in the society
An
lnvaamustOne
individua
Khow how to behave at the workplace, Thereisa huge difference between college and
needs life to be disciplined at the workplace
Corporate Etiquette refers to set of rules an individual must follow while he is at work One must
respect his organization and maintain the decorum of the place.
Corporate Etiquette refers to
behaving sensibly and appropriately at the
workplace to create an
everlasting impression No one
would take you seriously if you do not behave well Dlac
we can't
a
Remember behave the sanme way at work place as
we behave at our homes. One needs to be
professional and organized.
It is important to behave wel at the workplace to
earn respect and appreciation
Let us go through some Do's and Don'ts at workplace:
• Never adopt a casual
attitude at work Your office pays you for your hard work and not for loitering
around.
Don't peep into other's cubicles and workstations Knock
before entering
Respect each other's privacy. anyone's cabin
• Put your hand phone in the or
silent vibrating mode at the workplace Loud ring tones are totally
unprofessional and also disturb other people.
• Don't open
. It is bad
anyoneelse's
notepads registers or files without his
manners to sneeze or cough in public without
permission
covering your mouth Use a
handkerchief or tissue for the same.
• Popping chewing gums in front co workers is simply not of
expected out of a professional.
Stay away from nasty politics the workplace,Avoid playing blame games.
at
Keep your workstation clean
and tidy. Throw unwanted paper in
drawers. Put a label on top of each dustbin and keep files in their
e
file to avoid
Never criticize or make fun of unnecessary searching.
any of your colleagues
There are seve Remember fighting leads to no solution
er ways to express displeasure, Sit with your colleagues,
face and decide on discuss issues face to
something which is mutually
G
e
acceptable
Take care of your pitch and tone at
the workplace. Never shout on anyone or use foul words. It is
unprofessional under pressure. Stay calm and think rationally.
to lash out at others
Never attend meetings or seminars withouta notepad and pen. It is little tough to remember
each and everything discussed in the meeting. Jot down the important points for future reference
Wait for your turn to speak.
Pass on information to all related recipients in the desiredform Communicate through written
modes of communicationpreferably through emails. Keep your reporting boss in the loop. Make sure
your email signatures are correct.
Reach office on
time. One must adhere to the quidelines and policies of the organization. Discipline
must be maintained at the workplace.
No organization likes to havea shabbilydressed employee Shave daily and do not use strong
perfumes.
Never wear revealing clothes to work. Body piercing and tattoo are a strict no no at the workplace
Females should avoid wearing heavyjewellery to work.
Don't pass lewd comments to any of your fellow workers
While having lunch together,do not start till the others have received their food.Make sure
your spoon and fork do not makea clattering sound. Eat slowly to avoid burping in public.
Respectyour fellow workersand help them whenever required.
It is unethical to shareconfidential data with external parties and any other individual who is not
related to the organization. Data in any form must not be passed to anyone outside the organization.
Office Stationery is meant to be used only at work. Taking any office property back home is
equivalent to stealing.
Make sure you turn off the monitor while you go out for lunch or tea breaks. Switch off the fans,
lights, printer, fax machine,scannerbefore you leave for the day.
Don't bring your personal work to office Avoid taking kids to office unless and until there is an
emergency.
Park you car at the space allocated to you. Don't park your vehicle at the entrance as it might
obstruct someone's way.
Never ever drink while you are at work. Smoke only at the smokingzones.
Do not leave the restroom with taps on.
ne re
Female Employeyees should stick to minimal make u
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Body odour is a big turn off One must always smell good in public. Use a mild perfume or
deodorant
Female Employees
should not wear clothes much of
Wear lealing
to work. Avoid wearing outfits which expose
parts
your body Clothes which
di.
fit you best. Don't wear too tight or loose clothes
Understand the basi
difference between a party wear and office attire. Never wear low neck blouses
to work. Blouses with deep back or noodle straps are a strict no no at the workplace. Avoid
transparent saris.
Femaleswho prefer westerns can opt for light coloured shirts with dark well fitted trousers. A scart
makes you look elegant
Never wear heavy jewellery to work. Avoid being a make up box. Nude make up does wonders
Nails should be trimmed and prefer natural shades for nail paint.
Avoid wearing sharp pointed heels to work.
The colour of the handbag must coordinate with the outfit
Eyebrow, naval, lip piercing must be avoided at the workplace.
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Interacting with Co-Workers
helps an individual to be
behave in a socially acceptable way. Etiquette
is essential for an individual to
It
and stand apart from the crowd.
different
behave the same way
at the workplace. An individual can't
One needs to be serious and a littie sensible
are never taken seriously by their fellow
ette
home. People who lack etiquette
at office as he behaves at
workers
One needs be a good team player to
to
difficult to survive at the workplace.
An all alone finds
share ideas to reach to
it
individual
his fellow workers and
with
mark at the workplace. He needs to interact
essential to maintain
make his
for faster and effective results, It is
solutions. Emplovees must work in unison
better the workplace
fellow workers as an individual spendshis maximum time at
healthy relationships with
with colleagues spoils the ambienceand leads to negativity
Respect your felow workers. Misbehaving caste, nationality, designation etc.
of their race,
around. Treat all co workers as one irrespective
all
not at all expected out of
is something which is
Spreading baseless rumours aboutfellow workers office and thus
with his
girlfriend has nothing to do with
a professional. Spotting any of your colleagues An individual should
Avoid playing blame games in organization.
must not be discussed at the workplace. to ignore the other
mistakes. If you do not like someone,
it is better
have enough guts to accept his/her lead to no solution,
with him. Remember
conflicts
person rather than fighting
Aody odour is a big turn off One must always smell good in public Use a mild perfume or
deodorant
Female Employees
Females should not wear revealing clothes to work. Avoid wearing outfits which expose much of
your body parts. Wear clothes which you best Don't wear too tight or loose clothes.
fit
Understand the basic difference between a party wear and office attire Never wear low neck blouses
to work Blouses with deep back or noodie straps are a strict no no at
the workplacE. Avoid
transpale
efer westerns can opt for light coloured shirts with dark well fitted trousers. A scart
makes you look elegant,
.Never wear heavy jewellery to work. Avoid being a make up box. Nude make up does wonders
Nails should be trimmed and prefer natural shades for nail paint.
Avoid wearing sharp pointed heels to work.
The colour of the handbag must coordinate with the outfit
. Eyebrow, naval, lip piercing must be avoided at the workplace
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Interacting with Co-Workers
an individual to be
way. Etiquette helps
to behave in a socially acceptable
is essential for an individual
It
apart from the crowd
different and stand
An individual can't behave the same way
the workplace.
One needs to be and a little sensible at
serious by their fellow
are never taken seriousiy
as he behaves at home. People who lack etiquette
at office
workers
to
One needs be a good team
to player
to survive at the workplace. to
alone finds difficult
workers and share ideas to
all reach
An
it
individual interact with his fellow
o
make his mark at the workplace ne ienn for ftaster and effective results is essential to maintain
Iit
Empioyees must work
time at the workplace
as an individual spends his maximum
better solutions,
fellow orkers
relationships with
healthy
negativty
spoils the ambience and leads to
workers Misbehaving with colleagues etc
Respect your fellow of their race, caste, nationality, designation
all co workers as one
irrespective
around, Treat
ae
all
is not expected out of
workers is something which at
Spreading baseless rumours
a profes ional Spotting
about
any of your
fellow
colleagues with hts giend nas
blame games in organiz
odidual and thus
ehould
cussed at the workplace Avoid playing
to ignore the other
mus you do not like someone, is better
it
mistakes,
accept his/her
If
enough guts to
lead to no solution
e
fighting with him. Rememberconflicts
person rather than
e cordial to all. Greet everyone with a smile.
It is bad manners to make
faces at others. Learn to be a
Hle more adjusting. Things don't always g0 yourway. Do not
take things to heart.
ualn vour colleagues in whatever way
you can, Never give them any wrong suggestions You will like
your job more if you have a friend at the workplace.
Be polite to your fellow workers. someone shouts on
If you, never shout back on him. Don't do what
others do. You will not become small you say "sorry". if
Too much of friendshipat the workplace is bad Being emotional at work is harmful. The other person
might take undue advantage of your generous attitude.
Never overreact It pays to be calm and composed at the workplace.
Avoid taking sides at the workplace. Don't ask for personal favours from any of your fellow workers.
Never ask anyone to do grocery shopping on your behalf or pick your son from school.
It is
unprofessional.
you might need any your fellow workers Never
Avoid being rude to anyone. You never know when
of
lash out at others under pressure.
bad manners to open anyone else's envelopes or check
Never interfere in your colleague's work. It is
peep anyone else's cubicles. Knock
emails. Respect your colleague's privacy Do not into
fellow worker's
boss's cabin.
before entering your
Never make fun of any one at the workplace.
is bad manners to overhear anyone else's conversation
It
workplace. Being rigid spoils relationships
Avoid criticizing others. One needs to be flexible at the
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