JT709A User Manual

V1.1

Shenzhen Joint Technology Co.,Ltd.

05/24/2021

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 Table of Contents
Table of Contents ............................................................................................................................................................................................... 2
Copyright and Disclaimer ................................................................................................................................................................................ 4
Warranty Policy Statement.............................................................................................................................................................................. 4
Brief Introduction ............................................................................................................................................................................................... 4
Product Functions .............................................................................................................................................................................................. 5
Product Specifications ...................................................................................................................................................................................... 8
Standard Accessories and Optional Accessories ..................................................................................................................................... 9
Appearance ........................................................................................................................................................................................................ 10
Front View ................................................................................................................................................................................................. 11
Rear View ................................................................................................................................................................................................... 11
Internal View after opening back cover .......................................................................................................................................... 12
Bottom View ............................................................................................................................................................................................. 13
First Use ............................................................................................................................................................................................................... 13
Wake up Device and Battery Charging ........................................................................................................................................... 13
Install Micro-SIM card（Ignore this section if SIM card inserted already） ...................................................................... 14
Definition of Indicator Status and Buzzer Sound ......................................................................................................................... 16
Indicator light status ..................................................................................................................................................................... 16
Buzzer sound................................................................................................................................................................................... 16
Wake-up Methods ................................................................................................................................................................................. 17
Basic Configuration ................................................................................................................................................................................ 18
Manage device setting in “Joint MO” APP ............................................................................................................................ 18
Query firmware version, device ID ........................................................................................................................................... 20
Host IP/domain name, port, APN, APN account configuration ..................................................................................... 21
Sleep mode-wake up data upload interval and RTC timing interval ........................................................................... 23
Self-editing command content according to JT709A protocol manual-Tracking mode configure ................. 23
Work Mode Description ....................................................................................................................................................................... 25
Standby mode ................................................................................................................................................................................ 25
Deep sleep mode .......................................................................................................................................................................... 25
Tracking mode ................................................................................................................................................................................ 25
Working Hours ......................................................................................................................................................................................... 25
Unlock and Lock ...................................................................................................................................................................................... 26
Remote static password unlocking via SMS/Platform ....................................................................................................... 26
Remote password unlocking via bluetooth .......................................................................................................................... 26
Unlocking by RFID authorization cards .................................................................................................................................. 29
SMS Related Configuration ................................................................................................................................................................. 30
Configure VIP phone numbers to receive command response or alert message .................................................. 30
Disable/Enable SMS or Calling wake up function............................................................................................................... 31
RFID Authorization Card Configuration .......................................................................................................................................... 32
Query and add authorization RFID cards .............................................................................................................................. 32
On-site batch swipe card registration .................................................................................................................................... 34
Delete authorization RFID cards ............................................................................................................................................... 35
Geofence configure................................................................................................................................................................................ 37
Alarm Configuration .............................................................................................................................................................................. 37
Alarm type and trigger conditions ........................................................................................................................................... 37
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 Alarm switch configure ................................................................................................................................................................ 38
Jointech Assets Management Platform .................................................................................................................................................... 39
Login Account .......................................................................................................................................................................................... 39
Login and Manage Assets .................................................................................................................................................................... 39
Device Installation ............................................................................................................................................................................................ 39
Device Maintenance ........................................................................................................................................................................................ 40
FAQ ....................................................................................................................................................................................................................... 40
Contact Us .......................................................................................................................................................................................................... 41

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Copyright and Disclaimer
Copyright © Shenzhen Joint Technology Co.,Ltd. User can read and photocopy this document, but without the

permission of Jointech, please do not modify this document or quote design pictures of products in this document.

All the contents in this document are currently accurate. However, due to the continuous iteration and update

of products, we may update the manual from time to time. The manual you are reading reflects the basic functions

and technical indicators of the product at the time the product manual was written. We strive to give a complete

and clear description as much as possible so that you can easily use our products. There may be inaccurate

technical expressions of some content. We will correct and update the manual content in time based on customer

suggestions and feedback. This manual is subject to update without notice.

The user needs to install and fix the product, charge the battery according to the specifications, and dispose

of the waste parts and batteries of the product in accordance with local policies and regulations. Jointech is not

responsible for any loss, injury, environmental pollution, etc. caused by using or quoting this product.

Warranty Policy Statement

The warranty period is 12 months from the date of delivery.

Any defects, malfunctions and damages caused by improper use, unauthorised disassembly and alteration of

the product are not applicable to this warranty policy.

The warranty period is limited to repairing defects or replacing defective parts.

Repairing or replacing parts under the terms of this warranty period does not extend the warranty period.

Brief Introduction
JT709A is a mobile asset monitoring and management product based on the JT701 electronic smart lock.

The product currently supports 2G/4G communication and has a built-in battery of 4500mAH. JT709A products

have been optimized and improved in low power consumption and functional design.According to the demand of

power consumption, deep dormant mode and tracking mode are added to the existing dormant mode.The default

50 RFID authorization cards will be expanded to 500 RFID authorization cards.In terms of security, there are four

unlocking methods including keyless design, SMS/Bluetooth/RFID/cellular network remote unlocking; In terms of

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power consumption, it adopts low power consumption design and long working time;Built-in wireless

communication module, real-time online monitoring;Built-in GPS positioning module, global positioning tracking;

Security monitoring, illegal unlocking alarm and other functions.It is suitable for remote monitoring of containers,

flatbed trucks, box-type trucks, etc. Provide customers with lower cost, safe, efficient and intelligent mobile asset

positioning management solutions.

Product Functions
Hardware/Firmw
Main Functions Function Description
are Functions
Hardware Functions Based on 2G/4G network
communication
GPS + cell code positioning
Lock rope status detection Check the insertion and unplug status of the
lock rope.
Lock rope length can be customized Default 30 cm.
Buzzer and indicator lights In different operating scenarios, different
buzzers and indicators provide sound and
light prompts; LED lights support satellite
positioning, communication status, power
status, and charging status indication.
DC 5 /12V 2A charging DC 5V /2 A about 5 hours can be full battery.
Internal battery 4500mAH Rechargeable lithium battery.
Acceleration sensor Motion and vibration detection.
Bluetooth unlock The mobile APP connects to the device via
Bluetooth, unlocked by the Bluetooth
channel.
RFID authorization card unlock Add RFID hardware to the equipment,swipe
card to unlock
Firmware functions Location tracking GPS+LBS
Remote password unlock Static password unlock, static password
remains unchanged, the user needs to
remember this password.
Dynamic password unlock The dynamic password is actively reported
by the device.The platform needs to record
the dynamic password and send the
dynamic password through the platform to
unlock. After each unlock, the password is
updated and reported to the platform to

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 notify the platform to update the password.
Dynamic password associated fence In the custom fence, the platform sends a
unlock dynamic password to unlock.
RFID authorization card unlock Use authorized RFID card, swipe card to
unlock.
RFID authorization card associated The authorized RFID card can only be
fence unlock unlocked inside the fence.
Support the configuration of 500 Used to configure 500 RFID cards with
authorized RFID cards for unlocking authorized unlocking
10 polygonal electronic fences A fence can support up to 50 location nodes.
Automatically lock Insert the lock rope and lock automatically.
Lock and unlock report and statistics Platform statistics are required, with the lock
record as the starting point; the unlock
record after the lock is closed as the end
point. One rcord is one trip.
Support 5 authorized VIP numbers VIP mobile phone number can support SMS
command sending, SMS alarm receiving,
etc.
Support 10 alarms The alarm can be sent to the VIP mobile
Steel string cut, phone number via short message or sent to
Swipe unauthorized RFID card the platform via cellular network.
Long time unlocking (such as GPRS/3G/4G network).
Wrong password
Enter Geo-fence
Exit Geo-fence
Low battery
Open back cover
Motor stuck lock
Speeding
Mileage statistics In the tracking mode, the mileage
accumulates continuously; in other modes,
there is a large error in the accumulated
mileage value, it is not recommended for
reference.
Blind area supplementary report The Swipe card reports and the location
The maximum number of cached data are saved in the same area of flash.
location data and switch card reports:
2,000 pieces
Remote firmware upgrade(FOTA) Support
Deep sleep mode Deep sleep mode: It is only allowed to
Tracking mode swipe the card to unlock, charge to wake up,
Standby mode and the Cellular communication module
doesn’t work and didn’t send data. If the
current battery level is less than 5%, it will

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 enter deep sleep mode, and the user can
configure the remaining power percentage
for entering deep sleep;
Tracking mode: the device works
continuously and does not enter sleep ;
Standby mode: sleep by default; When the
wake-up condition is detected, the preset
data upload time interval works, and when
there is no other wake-up event, it sleeps.

Device wake-up source Premise: the device is dormant

RTC timing wake-up Wake up at a preset time interval and
(cannot be configured to close) upload a piece of data, then sleep;
Vibration After detecting the vibration or motion, wake
(can be configured to close) up for 10 minutes, during which there is no
other wake-up source, then sleep;
Back cap opened (cannot be After detecting that the Back cap is opened,
configured to close) wake up for 10 minutes, during which there
is no other wake-up source, then sleep;
Lock rope inserted and unplugging When the lock rope is inserted and
(cannot be configured to close) unplugged, wake up for 10 minutes, during
which there is no other wake-up source,
then sleep;
External power charging Detect external charging, wake up and work
(cannot be configured to close) for 10 minutes, during which there is no
other wake-up source, then sleep;
Swipe RFID card Detect swiping RFID card, wake up and
(cannot be configured to close) work for 10 minutes, during which there is
no other wake-up source, then sleep;
Short message command/Calling Detect the short message or dialing sent by
(can be configured to close) the VIP mobile phone number, then wake up
(Default VIP number, non-VIP number and work for 10 minutes, during which there
can be configured) is no other wake-up source, then sleep;
Bluetooth commands Receive a command from Bluetooth
channel,wake up this device and work for 10
minutes, during which there is no other
wake-up source, then sleep;

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Product Specifications

Items Specifications

Dimension( L x W x H ) 110mm*82mm*35mm
Lock rope length 300mm (can be customized)
Lock rope material 304 stainless steel
Lock rope diameter Lock rope diameter 3.5mm, outer diameter of rubber
5mm
Host weight About 390g (including lock rope)
Shell material Nylon fiber
Built-in battery 4500mAH, 3.7V rechargeable lithium battery

Charging port DC2.0 connector, 1000mA charging current

Operating temperature -20℃- +60℃
storage temperature -40℃ ~+ 80℃
Relative humidity 5%~95%
Waterproof and dust proof
IP67
grade
Blind area data cache 2000 pieces of data
Average working current (60 sec data updating interval)
2G:
34.6 mA
4GG:
57.6 mA
Average dormant current 2G:
Turn off SMS wakeup：1.106mA
4GG:
Turn off SMS wakeup：1.2mA
Turn on SMS wakeup : 4.6 mA
GNSS/Cellular Module
Built-in
antenna
GNSS Module Ublox-MAX-7Q or 8Q
Cold start positioning time：29 seconds
Hot start positioning time：1 second
Warm start positioning time：28 seconds
Cellular module 2G module GSM/EDGE 850/900/1800/1900Mhz
communication frequency 4G European TDD-LTE B38/B40/B41
band version FDD-LTE B1/B3/B5/B7/B8/B20
WCDMA/HSDPA/HSPA+ B1/B5/B8
GSM/GPRS/EDGE 900/1800 MHz
4G full Frequency 4G LTE Frequency band：
band(4GG) B1/B2/B3/B4/B5/B7/B8/B12/B13/B18/B19
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 /B20/B25/B26/B28/B34/B38/B39/B40/B41/B66
UMTS/HSPA+: B1/2/B4/B5/B6/B8/B19
GSM/GPRS/EDGE: 850/900/1800/1900MHz
SIM card Micro-SIM card
Bluetooth Support Bluetooth5.0
Bluetooth frequency:2.4GHz ±30KHz
Bluetooth communication distance:2-10 meter
Bluetooth antenna signal strength:＞4 dBm

Standard Accessories and Optional

Accessories
Standard Optional
Name Picture
accessories accessories
Main unit & lock rope ●

RFID card (2 pcs) ●

Adapter and charging ●

cable(Sample)

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Appearance

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Front View

①Lock end：Non-removable end

②Lock end：The end can be pulled out after unlocking
③Installation hole: Fix the device with ties
④Device ID number & QR code
⑤Swipe RFID card area
⑥Power charging port
⑦Red light: Charging /green light: charging full
⑧Blue light: cellar network status indicator

Rear View

Back (with adhesive shockproof pad)

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Internal View after opening back cover

Back cover Internal view

① Waterproof rubber ring

②GPS Module
③Cellular Module
④SIM card slot: Micro SIM card
⑤Internal Battery.4500mAH
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Bottom View

① External charging port：DC 5V 1A is standard charging voltage.Please use the charging

adapter and its matching charging cable provided by Jointech. It is

recommended to use a stable and reliable indoor charging power
supply to charge the device. It usually takes about 6 hours to
charge from 5% low battery to 100% full battery.
② Waterproof cap: Cover the charging dock during normal use.

First Use

Wake up Device and Battery Charging

Wake up device: At the first time,when User use this device,need to charge once(charge for 3 sec) to wake up
the device(blue led blinking),otherwise,the device will keep in deep sleep mode.
Battery charging: It is recommended to charge when the battery percentage is below 30%.It’s better charge the
device through the standard charging adapter and matching charging cable. Wait for the charging indicator to
change from red to green; in general, it will take about 6 ours for the device to charge full from percentage 5% to
100%.

Charging adapter and charging cable

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Install Micro-SIM card（Ignore this section if SIM
card inserted already）
Use a special Allen screwdriver to loosen the screws of the back cover, and then refer to this article "Install the
Micro-SIM Card".
Please confirm the cellular communication module used by the current device with the sales staff of Jointech, if
the current device uses a 2G communication module, Please communicate with the local mobile operator and
confirm that the SIM card has activated the GPRS Internet access function and can connect to the Internet.
Place the Micro-SIM card that has activated the GPRS network access function into the SIM card slot and lock it
tightly.

Micro-SIM Card - Length * width (15*12mm)

The installation steps are shown in the figure below, insert the SIM card into the card slot and fix it:

① ②

③ ④

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 ⑤ ⑥

① Tear off the entire back cover rubber shockproof pad

② Use a special hexagonal screwdriver to remove the 8 screws on the back cover
③ Use a flat-blade screwdriver to insert into the lock hole, push it toward the back cover, open
the gap of the back cover, and pry open the back cover with a screwdriver
④ Press the left end of the metal cover with your fingers (or the place where your thumb nail is
embedded in the middle ring frame of the metal cover), and push the metal cover to the
right;
⑤Open the metal cover of the SIM card slot

⑥Place the SIM card in the SIM card slot, press the metal cover, and push the metal cover to
the left until the SIM card is stabilized.The SIM card is mounted.
In the end,Install and restore all disassembled parts.

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Definition of Indicator Status and Buzzer Sound

Indicator light status

LED Indicators Status Description

Flashing once every 1 The device not located(GPS), and not

second (slow flashing) registered or connected to a cellular network
Flashing once every 3 The device not located(GPS), and registered
second and connected to the cellular network. it is
Blue light sending data
Cellular network/GPS Flashing twice every 3 Low battery(less than 30%)
indicator second
Flashes three times every The device located(GPS), and registered and
3 seconds connected to the cellular network. it is sending
data
OFF The device is in sleep or deep sleep state
after waking up the device,blue led will be
blinking.
Red light->Green light Red light ON constantly Charging
charging->full Green light ON constantly Full
OFF NOT charging

Buzzer sound

Operation and conditions Description of buzzer sound

Swipe unauthorized RFID

card
Remote Unlocking by static
password
Remote Unlocking by
dynamic password The buzzer beeps for 3 seconds
Swipe RFID card, but out of
the preset GEO-FENCE
Batch Add authorized ID
more than
20 RFID cards
Swipe authorized RFID
card The buzzer beeps once
Add authorized ID by

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 swiping the
RFID card successfully
Device locks automatically
Send commands to unlock if the lock rope is not pulled out in 10 seconds after unlocking,
the device via various the buzzer will sound once every second until the lock rope is
channels (SMS, RFID card, inserted. If lock rope is not pulled out in 60 seconds after
Bluetooth, platform, etc.) unlocking, the device will automatically lock and the buzzer will
but did not pull out the lock stop ringing.
rope
Insert lock rope but does After unlocking, remove and insert the lock rope within a short
not lock automatically period of time (1 second). If the device does not detect that lock
rope is inserted, the buzzer will sound once every second until
user pulls out the lock rope, and then inserts lock rope, then the
buzzer stops ringing and the device is automatically locked.

Wake-up Methods
Description (prerequisite, the device is
Wake-up source (wake-up method)
powered on and in sleep status)
Vibration wake up and work for 10 minutes, if without other
wake-up source during the 10 minutes, then sleep;
Open back cap wake up and work for 10 minutes, if without other
wake-up source during the 10 minutes, then sleep;
Pull out lock rope wake up and work for 10 minutes, if without other
wake-up source during the 10 minutes, then sleep;
Charging wake up and work for 10 minutes, if without other
wake-up source during the 10 minutes, then sleep;
Swipe RFID card（Authorized or unauthorized wake up and work for 10 minutes, if without other
RFID card） wake-up source during the 10 minutes, then sleep;
SMS, calling wake up and work for 10 minutes, if without other
(Default VIP number, non-VIP number can be wake-up source during the 10 minutes, then sleep;
configured)
RTC timing Wake up at a preset time interval and go to sleep
after uploading a position data;
Bluetooth commands wake up and work for 10 minutes, if without other
wake-up source during the 10 minutes, then sleep;

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Basic Configuration

Manage device setting in “Joint MO” APP

Install Joint MO APP on your mobile phone:

Method1-Android/IOS: Please search “Joint MO” on Google play store or IOS store ,and install this app;
Method2-Android: Scan below picture via mobile phone browser app,get the apk file’s website link from jointech
website.

Default login user: admin pass: 123456 .

User can change the default password after login this app.

Install APP Login Interface

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 Enter User and Pass Main Interface

Open Bluetooth of mobile

Scan QR code of device
phone(Optional)

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Query firmware version, device ID

Currently,we use the “Joint MO” app for example to query the setting.
Commands O&M→ Click Scan button Scan QR code of JT709A

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 Press Base01-query terminal basic info. Command Response

Host IP/domain name, port, APN, APN account configuration

Network settings→ Press Scan button Scan QR code of JT709A

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 Press Query button Get current GPRS network setting

Switch to configure network-> Edit

Press Save button,get responce
Parameters

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Sleep mode-wake up data upload interval and RTC timing interval

Press Base06-Query/set interval Edit parameters,and Send command

Self-editing command content according to JT709A protocol

manual-Tracking mode configure

Command O&M Switch Custom instruction

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 Edit command contents and Send
(700160818000,1,001,BASE,6,1,60,0) Command response
// tracking mode

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Work Mode Description

Standby mode

After the device powers on, it is in standby mode. Once it is waken up, the device will work as expected. Wake up
methods as above can referenced.
The preset data upload time interval after waking up is more than or equal to 60 seconds, the GPS module will
sleep.
The preset data upload time interval after waking up is less than 60 seconds, the GPS module of the device will
work constantly. In this working status, the power consumption will be greatly increased and shorten the working
time of the device.

Deep sleep mode

By default, if the remaining power of the device is less than 5%, it enters deep sleep mode. In the deep sleep
mode, the GSM module and GPS module of the device is closed, and only swiping RFID card, and charging are
able to wake up the device.
Notification:
After swiping the card to unlock the device, if the device detects there is no other operation, it will continues to
sleep and not be forced to wake up for 10 minutes. Insert the lock rope and the device will automatically lock.

Tracking mode

The device is in continuous working status, and the device still keeps tracking mode even when restarting, unless
the user turns off the tracking mode. When the remaining power is less than 5%, it enters the default deep sleep
mode.

Working Hours
JT709A Data upload time interval/work Working hours
model
JT709A-2G 60 seconds/ Tracking mode About 4.5 days
JT709A-4GG 60 seconds/ Tracking mode About 2.9 days
The working hours generates based on the indoor test under normal temperature, without SMS wake-up, it
is for reference only. During the actual use, there will be differences due to differences in ambient
temperature, satellite positioning, and working modes. Please take the working time in actual use as final.

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Unlock and Lock

Remote static password unlocking via SMS/Platform

SMS password unlock:

User configuration "Authorized mobile phone VIP number", edit the text message content
(700160818000,1,001,ELOCK,5,1,888888). The static password of the default device is 888888. You can change
it by yourself. The unlock command issued by SMS is shown in the figure below:

platform unlock
For platform login, refer to the section of this article "Jointech IOT Intelligent Mobile Asset Management Platform",
and for specific unlocking methods, refer to the platform operating instructions.

Remote password unlocking via bluetooth

Android/IOS: Please search “JointCloud2.0” on Google play store or IOS store ,and install this app; or get the
download link from sales to get the latest app version.
Unlocking via Bluetooth on “JointCloud2.0” App

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1) The JT709A device has been registered and online in Jointcloud2.0 Platform.
2) The mobile App “JointCloud2.0” is pre-installed on the mobile phone;
3) Turn on the Bluetooth function of the mobile phone, login to the App to unlock. As shown below:
Install APP- JointCloud2.0 Login Interface

Enter User and Pass Main Interface

Unlocking(Please register the unit in

Scan QR code of JT709A
platform before do this)

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 Method2-Search device ID Unlocking via Bluetooth

Unlocking(Please register the unit in

Unlocking successful
platform before do this)

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Unlocking by RFID authorization cards

When user gets the JT709A device, the two standard RFID cards have been registered as authorized
unlocking cards. After the device is turned on, place the RFID card in the RFID sensing area and swipe the card
the buzzer will beep, then the motor will rotate, and the user can pull out the cable to unlock;
If the buzzer keeps ringing for 3 seconds, it means that the current RFID card is not registered. Please
refer to this article "Query and add Authorization RFID Cards" section to add this RFID card to an unlock
authorization card.
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 If there is no sound prompt on the JT709A device, check whether it is in deep sleep mode or whether the
battery is exhausted, and please charge battery of the device in time.

Lock
Under normal circumstances, after the cable is pulled out, insert the pull-out end of the cable into the bottom
of the lock hole. When the device detects that the cable is inserted, it will automatically lock.

Normal locking steps:

Insert the cable into the lock hole to the end;
Keep the cable at the bottom of the lock hole until the buzzer ends;
Pull out the cable. If the cable cannot be pulled out, it is confirmed that it is normally locked.

Wrong lock operation:

If the cable is inserted halfway into the lock hole and does not reach the bottom, or the buzzer has not sounded
or the sound has not ended, quickly pull out the cable;
Wrong locking may cause the motor to be locked, and the cable is not locked. You need to unlock the lock before
re-operating.

SMS Related Configuration

Refer to section <Manage device setting in “Joint MO” app>

Configure VIP phone numbers to receive command response or

alert message

Press Base09-Query/set VIP numbers Edit parameters,and Send command

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Disable/Enable SMS or Calling wake up function

It can be configured to wake up the device by authorized VIP number, phone call or SMS. By default, it is closed.
Please note that after turning on this function, the power consumption of the device will increase a lot.
Press Base07-Query/set terminal sleep
Edit parameters,and Send command
mode

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RFID Authorization Card Configuration
Refer to section <Manage device setting in “Joint MO” app>

Query and add authorization RFID cards

Add authorization RFID cards:

Press ELOCK15-Query/add/delete/unlock
Edit parameters-1
authorization cards

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Edit parameters-2,and Send command Command Response

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Query authorization RFID cards:

Edit parameters-,and Send command Command Response

On-site batch swipe card registration

On-site batch swipe card registration,after send this command, swipe the RFID card one bye one on site to
register the cards as authorization cards. The device’s buzzer will beep once swiped card successfully and the
on-site swipe authorization channel will be automatically closed if didn’t swipe any card in 1 min.
Edit parameters-,and Send command Command Response

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Delete authorization RFID cards

Delete designated authorization RFID cards:

Press ELOCK15-Query/add/delete/unlock
Edit parameters-1
authorization cards

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Edit parameters-2,and Send command Command Response

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Delete all authorization RFID cards:

Edit parameters-,and Send command Command Response

Geofence configure
Please configure the Geo-fence function on the Jointech Cloud Platform, refer to the "Manual of Jointech Cloud
Platform".

Alarm Configuration

Alarm type and trigger conditions

Support 10 kinds of alarm types:

① Lock Rope cut: When the device is locked, if the lock rope is cut, an alarm data will be generated.
② Swiping unauthorized RFID card: Swiping the card with an unregistered card will generate an alarm data.
③ Long time unlocking: When the device is unlocked for a long time, an alarm data will be
generated(default,1minute).
④Wrong password: When the static password is unlocked incorrectly for 5 consecutive times, an alarm data
will be generated.
⑤Enter the fence: the device enters the fenced area from outside the fence, and an alarm for entering the

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fence is generated.
⑥Exit the fence: the device leaves the fenced area and generates a fence alarm;
⑦ Low battery: If it is less than 30% (default, can be modified) for more than 10 minutes, a low battery alarm
is considered.
⑧Motor stuck: When the motor has over-travel or stuck, an alarm data will be generated.
⑨The back cover opened: When the device detects that the back cover is open, an alarm data is triggered.
⑩Speeding: When detect speed of the device more than preset value(default 120km/h) and Continue to
exceed the speed for preset value(default 10 seconds), an alarm data is triggered.

Alarm switch configure

User can disable GPRS/SMS channel for each alarm type. Please configure the alarm switch function on the
Jointech Cloud Platform, refer to the "Manual of Jointech Cloud Platform".

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Jointech Assets Management Platform

Login Account
When using it for the first time, the user needs to obtain the platform login username/password from the Jointech
sales staff.

Login and Manage Assets

Login link：http://cloud.jointcontrols.com:8091/
After logging in to the platform, please refer to the Operation Manual of the platform to complete basic
operations such as registering device and assets,bind the device to assets, real-time tracking, and view tracks
real-time tracking interface:

Device Installation
Easy to install: use and hang, no cumbersome steps.

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Device Maintenance
During long-term outdoor use, dust, sand and other debris will enter the device through the keyhole, causing
the device to fail to work normally. Users need to clean the device regularly to ensure their long-term work.
Proceed as follows:
1. Clean the dirt or debris on the surface of the equipment;
2. Pull out the cable and wipe the removable end of the cable with a clean cloth;
3. Use a clean cotton swab or other tools to put it in the keyhole until it reaches the bottom and wipe it left and
right.

FAQ
Question 1 The device cannot be working,leds are off
Answer： The battery may be in deep sleep mode
Solution Please charge the battery for 6 hours

Question 2: It cannot connect to the platform when used for the first
time
Answer： There may be the following reasons;
The host IP, port, and APN parameters are
incorrectly configured;
The device has entered deep sleep mode with low
battery;
The SIM card balance is insufficient and it has been
shut down;
The SIM card has no GPRS function;
SIM card has PIN code

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 Solution Use the ”Joint MQ” app to check whether the host
IP, port, and APN parameters are correct. Place the
SIM card in another new JT709A device, and
confirm that there is no problem with the SIM card
itself. It has been recharged and the GPRS function
has been activated.

Question 3: The platform sends an unlock command remotely, and the

lock cannot be unlocked
Answer： Please check if the device is online. If ythe device
are offline, please refer to Question 2 to answer.
Solution Please swipe the RFID card or shake the device to
wake up ,make it working

Question 4: The battery of the device is exhausted and cannot be

unlocked, how to unlock it in an emergency
Answer： The device needs to be charged on site.
Solution The user can use the 5V output port of the mobile
power supply to connect to the USB port of the
adapter charging cable, plug the other end of the
charging cable into the external charging port of the
device, charge for 30 minutes, and then swipe the
authorization card to unlock.

Contact Us
Customer Service Hotline: 400-183-0755
Telephone: 0755-83236778 83237778
Address: 2 / F, 2 Bldg, Tingwei Industrial Park, No. 6, Liufang Road, Baoan District, Shenzhen, P.R.C
Fax: 0755-26493511
Mailbox: [email protected]

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