Nedbank appreciation incentive promotion – Makro
SAA Voyager Credit or Cheque Card
Terms and Conditions
1 Promoter
Nedbank Limited (Nedbank, we, us, our) is the promoter and we issue American Express® Cards
under licence in South Africa.
2 Promotion period
The promotion starts on 23 September and ends on 31 October 2021 (promotion period), subject to
our early termination or extension.
3 How to participate
Participants (you, your) must meet the criteria below as well as the criteria in clause 4. If you
participate in the promotion, you agree that these terms and conditions will apply to and be binding on
you.
You must:
3.1 be 18 years or older;
3.2 be a South African citizen;
3.3 be a SAA Voyager Credit or Cheque cardholder; and
3.4 have received an email from us about the promotion (promotion communication).
4 Qualifying criteria
4.1 We must have sent you an appreciation email about this promotion during the promotion
period.
4.2 You must have swiped your SAA Voyager American Express® Credit Card or SAA Voyager
Cheque Card and have spent at least R3 000 on your card during the promotion period (eligible
spend*).
4.3 These terms and conditions apply to the e-vouchers that we have sourced from our participant
partner, Makro.
4.4 By using these e-vouchers, you agree to be bound by these terms and conditions and give us
permission to share your personal data with affiliates and suppliers solely for the purpose of
giving you the reward.
4.5 These terms and conditions apply in addition to the terms and conditions applicable to your
Card account. If there is a conflict between the terms and conditions applicable to your Card
account and these terms and conditions, these terms and conditions will apply for the e-
vouchers.
4.6 Makro has terms and conditions that apply to the use of e-vouchers, including the following:
4.6.1 You will receive the e-voucher one-time password (OTP) code via SMS.
4.6.2 You can redeem the e-voucher at any Makro store, but not online.
4.6.3 You can use the e-voucher OTP code only once.
4.6.4 The e-vouchers are valid for all product categories in stock at Makro.
4.6.5 You cannot exchange the e-voucher for cash.
4.6.6 At the cashier, you must show the e-voucher OTP that you have received via
SMS. The value of the e-voucher will then be deducted from the total amount
due.
4.6.7 You can pay the remaining balance using a bank card or cash.
4.6.8 If the full value of the e-voucher is not redeemed in one transaction, the
remaining value will be loaded onto a Makro gift card in-store.
4.6.9 Balances less than R50 will be refunded in cash. To check the balance on a gift
card, you can ask a cashier at any Makro tillpoint, SMS your gift card number to
34543 (SMSs are charged at R2) or call 083 918 7700.
4.6.10 Makro e-vouchers are valid for three years from the date of issue.
5 Communication to winners and voucher redemption
5.1 If you meet the qualifying criteria, you will receive an SMS with a unique e-voucher code and
the rand value of the voucher from us. You can redeem the R500 (Five hundred rand) e-
voucher as set out in clause 4.6 above.
6 Restrictions
6.1 E-vouchers are not refundable, and you cannot exchange them for cash, transfer them to
someone else or swop them.
6.2 We do not guarantee any buyback of any voucher.
6.3 You will get one unique voucher code.
6.4 Makro may impose more restrictions on the use of the e-voucher.
7 Contact us
7.1 You can call the Nedbank Contact Centre on 0860555111 for more information about this
promotion.
8 Exclusions and other important terms
8.1 Nothing in these terms and conditions is intended to, or must be understood to, unlawfully
restrict, limit or avoid any rights or obligations, for either you or us, in terms of the Consumer
Protection Act (CPA), 68 of 2008.
8.2 By participating in the promotion, you acknowledge that it will be managed under the CPA.
8.3 Our employees and their immediate family members (spouse or life partner, parents, siblings
and children of the directors, members or employees, including adopted persons listed in this
group but not half- or step-relations) may not participate in the promotion.
8.4 You undertake to do everything necessary to enable us to comply with our obligations under
the CPA, including giving us your personal information to receive the voucher.
8.5 These terms and conditions are governed by the laws of South Africa.
9 General
9.1 Your American Express card can be used only at merchants or stores who participate in the
American Express programme and you must pay for eligible spending*, as required in terms
of these terms and conditions, at these stores or merchants.
9.2 If you buy something and the purchase price exceeds the e-voucher value, you can use your
SAA Voyager American Express® Credit or Cheque Card to settle the difference.
9.3 If required to do so because of legislative or regulatory reasons, we may terminate the
promotion immediately and without notice. If this happens, you agree to give up any rights you
may have as a result of the termination and acknowledge that you will have no recourse
against us or our agents, contractors or sponsors.
9.4 All information about this promotion, including information that is published on any
promotional material, is part of these terms and conditions.
9.5 We, our associated companies, agents, contractors and sponsors will not be liable for any
direct or indirect loss or damage resulting from your participation in the promotion or for any
other loss or damage.
9.6 We may ask you to consent in writing to endorse, promote or advertise any of our services
without compensation.
9.7 You may decline our request to use your personal details or image in marketing material or to
participate in the marketing of any of our services or products. Your refusal will not affect the
awarding of vouchers.
9.8 You can find these terms and conditions at nedbank.co.za.
*Eligible spend means all spend (local and international), excluding cash withdrawals, casino chip
purchases, fuel purchases, finance or other card charges, fees or taxes levied by us or the
government, purchases of travellers’ cheques or other negotiable instruments, garage card
transactions, budget account instalments and interest on that, insurance premiums and internet
transfers or payments (EFTs) from your account.
