User Manual: 7 Series
User Manual: 7 Series
7 SERIES
                                    e-Manual                  For more information about this TV, read the e-Manual
                                                              embedded in the product.
              Scan this QR code with your smart device to visit Samsung's online Customer Service Center. You can
              also use your PC to visit "www.samsung.com" and click Support. On the website, you can download the
              user manual and see its contents on your PC or mobile device.
Search Select an item from the search results to load the corresponding page.
              Recently Viewed
                                      Select a topic from the list of recently viewed topics.
              Topics
Learning the functions of the buttons that appear on e-Manual topic pages
                                      Allows you to access the corresponding menu item and try out the feature
              Try Now
                                      right away.
English - 2
Warning! Important Safety Instructions
Please read the Safety Instructions before using your TV.
Refer to the table below for an explanation of symbols which may be on your Samsung product.
               This symbol indicates that this product has                    Caution. Consult instructions for use: This
               included important literature concerning                       symbol instructs the user to consult the user
               operation and maintenance.                                     manual for further safety related information.
 •• The slots and openings in the cabinet and in the back or bottom are provided for necessary ventilation. To ensure
    reliable operation of this apparatus and to protect it from overheating, these slots and openings must never be
    blocked or covered.
     –– Do not place this apparatus in a confined space, such as a bookcase or built-in cabinet, unless proper
        ventilation is provided.
     –– Do not place this apparatus near or over a radiator or heat register, or where it is exposed to direct sunlight.
     –– Do not place vessels (vases etc.) containing water on this apparatus, as this can result in a fire or electric shock.
 •• Do not expose this apparatus to rain or place it near water (near a bathtub, washbowl, kitchen sink, or laundry tub,
    in a wet basement, or near a swimming pool, etc.). If this apparatus accidentally gets wet, unplug it and contact an
    authorized dealer immediately.
 •• This apparatus uses batteries. In your community, there might be environmental regulations that require you to
    dispose of these batteries properly. Please contact your local authorities for disposal or recycling information.
 •• Do not overload wall outlets, extension cords, or adaptors beyond their capacity, since this can result in fire or
    electric shock.
 •• Power-supply cords should be placed so that they are not likely to be walked on or pinched by items placed upon
    or against them. Pay particular attention to cords at the plug end, at wall outlets, and at the point where they exit
    from the appliance.
 •• To protect this apparatus from a lightning storm, or when left unattended and unused for long periods of time,
    unplug it from the wall outlet and disconnect the antenna or cable system. This will prevent damage to the set due
    to lightning and power line surges.
                                                                                                                      English - 3
 •• Before plugging in the AC power cord of the TV, make sure that the operational voltage of the TV matches the
    voltage of your local electrical power supply. Refer to the power specifications section of the manual and/or the
    power supply label on the product for voltage and amperage information.
 •• Never insert anything metallic into the open parts of this apparatus. This may cause a danger of electric shock.
 •• To avoid electric shock, never touch the inside of this apparatus. Only a qualified technician should open this
    apparatus.
 •• Be sure to plug in the power cord until it is firmly seated. When unplugging the power cord from a wall outlet,
    always pull on the power cord's plug. Never unplug it by pulling on the power cord. Do not touch the power cord
    with wet hands.
 •• If this apparatus does not operate normally - in particular, if there are any unusual sounds or smells coming from
    it - unplug it immediately and contact an authorized dealer or service center.
 •• Be sure to pull the power plug out of the outlet if the TV is to remain unused or if you are going to leave the house
    for an extended period of time (especially when children, elderly, or disabled people will be left alone in the house).
     –– Accumulated dust can cause an electric shock, an electric leakage, or a fire by causing the power cord to
        generate sparks and heat or by causing the insulation to deteriorate.
 •• Be sure to contact an authorized Samsung service center for information if you intend to install your TV in a location
    with heavy dust, high or low temperatures, high humidity, chemical substances, or where it will operate 24 hours a
    day such as in an airport, a train station, etc. Failure to do so may lead to serious damage to your TV.
 •• Use only a properly grounded plug and wall outlet.
     –– An improper ground may cause electric shock or equipment damage. (Class l Equipment only.)
 •• To turn off this apparatus completely, disconnect it from the wall outlet. To ensure you can unplug this apparatus
    quickly if necessary, make sure that the wall outlet and power plug are readily accessible.
 •• Store the accessories (batteries, etc.) in a location safely out of the reach of children.
 •• Do not drop or strike the product. If the product is damaged, disconnect the power cord and contact a Samsung
    service center.
 •• To clean this apparatus, unplug the power cord from the wall outlet and wipe the product with a soft, dry cloth. Do
    not use any chemicals such as wax, benzene, alcohol, thinners, insecticide, air fresheners, lubricants, or detergents.
    These chemicals can damage the appearance of the TV or erase the printing on the product.
 •• Do not expose this apparatus to dripping or splashing.
 •• Do not dispose of batteries in a fire.
 •• Do not short-circuit, disassemble, or overheat the batteries.
 •• There is danger of an explosion if you replace the batteries used in the remote with the wrong type of battery.
    Replace only with the same or equivalent type.
 •• WARNING - TO PREVENT THE SPREAD OF FIRE, KEEP CANDLES AND OTHER ITEMS WITH OPEN
    FLAMES AWAY FROM THIS PRODUCT AT ALL TIMES.
 •• Use care when touching the TV after it has been on for some time. Some parts can be warm to the
    touch.
 •• State of California Proposition 65 Warning
        WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov
English - 4
Internet security
Samsung takes a number of steps to protect its Internet-compatible Smart TVs against unauthorized incursions and
hacking. For example, certain sensitive communications between the TV and the Internet servers are encrypted. In
addition, the TV’s operating system has adopted controls to prevent the installation of unauthorized applications.
Although we take steps to protect your Smart TV and personal information, no Internet-connected device or
transmission is completely secure. We therefore encourage you to take additional steps to safeguard your TV, secure
your Internet connection, and minimize the risk of unauthorized access. These steps are listed below:
 •• When Samsung releases software updates to improve the security of your TV, you should promptly install these
    updates. To automatically receive these updates, turn on Auto Update in the TV's menu (        >   Settings > Support
    > Software Update > Auto Update). When an update is available, a popup message appears on the TV screen. Accept
    the software download and update by selecting Yes when prompted. Take steps to secure your wireless access
    point and network. Your access point's manual should provide additional details about how to implement the
    following measures:
     –– Secure your wireless access point's management settings with a unique password to prevent unauthorized
        changes to security related settings.
     –– Implement standard encryption (e.g., WPA2 encryption) on your wireless access point to secure your wireless
        network signal.
     –– Secure access to your wireless network with a hard-to-guess password.
     –– Confirm your access point's firewall setting is enabled (if so equipped).
     –– Make sure that all your Internet-connected devices are behind your network's firewall.
     –– If your access point or modem has a standby mode button, use it to disconnect your home network from the
        Internet when it is not in use.
 •• Use strong passwords for all your Internet accounts (Netflix, Facebook, etc.). If your TV has a camera, recess the
    camera into the TV's bezel when it is not in use. Recessing the camera makes it inoperative.
 •• If any unexpected messages appear on your TV screen requesting permission to link a device or enable a remote
    session, do NOT accept.
 •• Do not visit suspicious web sites and do not install any suspicious programs. We recommend that users install only
    those authorized apps provided by Samsung through Samsung Smart Hub.
 Figures and illustrations in this User Manual are provided for reference only and may differ from the actual product
 appearance. Product design and specifications may change without notice.
                                                                                                                English - 5
          Contents
          Before Reading This User Manual                             -----------------------------------------------------------------------------   2
          Warning! Important Safety Instructions                      -----------------------------------------------------------------------------   3
01        TV Installation
          Mounting the TV on a wall                                   -----------------------------------------------------------------------------   7
          Providing proper ventilation for your TV                    -----------------------------------------------------------------------------   8
          Safety Precaution: Securing the TV to the wall to prevent
          falling                                                     -----------------------------------------------------------------------------   9
03        Initial Setup
          Using the TV Controller                                     ----------------------------------------------------------------------------- 12
English - 6
01 TV Installation
Mounting the TV on a wall
              If you mount this TV on a wall, follow the instructions exactly as set out by the manufacturer. Unless it is
              correctly mounted, the TV may slide or fall and cause serious injury to a child or adult and serious damage
              to the TV.
For models providing wall mount adapters, install them as shown in the figure below before installing the wall mount
kit.
  •• Refer to the installation manual included with the Samsung wall mount kit.
                                                                Wall mount                                 TV
                                                                   bracket
                                                                Wall mount
                                                                                                           TV
                                                                   bracket
  •• Samsung Electronics is not responsible for any damage to the product or injury to yourself or others if you choose
       to install the wall mount on your own.
  •• To order the wall mount kit, contact Samsung Customer Care at 1-800-SAMSUNG (1-800-726-7864).
  •• You can install your wall mount on a solid wall perpendicular to the floor. Before attaching the wall mount to
       surfaces other than plaster board, contact your nearest dealer for additional information. If you install the TV on a
       ceiling or slanted wall, it may fall and result in severe personal injury.
  •• When installing a wall mount kit, we recommend you fasten all four VESA screws.
  •• If you want to install a wall mount kit that attaches to the wall using two top screws only, be sure to use a Samsung
       wall mount kit that supports this type of installation. (You may not be able to purchase this type of wall mount kit,
       depending on the geographical region.)
  •• Standard dimensions for wall mount kits are shown in the table below.
  •• If you are installing a third-party wall mount, note that the length of the screws you can use to attach the TV to the
       wall mount is shown in column C in the table below.
         55                 200 x 200
                                                    43-45           M8              1.25        4
         65                 400 x 400
                                                                                                                     English - 7
          Do not install your wall mount kit while your TV is turned on. This may result in personal injury from electric
          shock.
 •• Do not use screws that are longer than the standard dimension or do not comply with the VESA standard screw
    specifications. Screws that are too long may cause damage to the inside of the TV set.
 •• For wall mounts that do not comply with the VESA standard screw specifications, the length of the screws may
    differ depending on the wall mount specifications.
 •• Do not fasten the screws too firmly. This may damage the product or cause the product to fall, leading to personal
    injury. Samsung is not liable for these kinds of accidents.
 •• Samsung is not liable for product damage or personal injury when a non-VESA or non-specified wall mount is used
    or when the consumer fails to follow the product installation instructions.
 •• Do not mount the TV at more than a 15 degree tilt.
 •• Always have two people mount the TV onto a wall.
English - 8
Safety Precaution: Securing the TV to the wall to prevent falling
                      Caution: Pulling, pushing, or climbing on the TV may cause the TV to fall. In particular, ensure
                      your children do not hang on or destabilize the TV. This action may cause the TV to tip over,
                      causing serious injuries or death. Follow all safety precautions provided in the Safety Flyer
                      included with your TV. For added stability and safety, you can purchase and install the anti-fall
                      device as described below.
           WARNING: Never place a television set in an unstable location. The television set may fall, causing serious
           personal injury or death. Many injuries, particularly to children, can be avoided by taking simple precautions
           such as
             •• Using cabinets or stands recommended by the manufacturer of the television set.
             •• Only using furniture that can safely support the television set.
             •• Ensuring the television set is not overhanging the edge of the supporting furniture.
             •• Not placing the television set on tall furniture (for example, cupboards or bookcases) without anchoring
               both the furniture and the television set to a suitable support.
             •• Not placing the television set on cloth or other materials that may be located between the television set
               and supporting furniture.
             •• Educating children about the dangers of climbing on furniture to reach the television set or its controls.
           If you are retaining and relocating the television set that you are replacing with this new set, you should
           apply the same precautions to the old set.
                                                                                                                 English - 9
02 The Remote Control
About the Buttons on the Remote Control
 •• The images, buttons, and functions of the remote control may differ depending on the model.
 •• The remote control has Braille points on the Power, Channel, Volume, and Select buttons and can be used by
    visually impaired persons.
 •• If you use the remote control that comes with your TV to control another TV, some functions may not operate
    normally.
   Launches the app indicated by the                                                Launches the app indicated by the
                            button.                                                 button.
English - 10
Installing batteries into the remote control
Match the polarity of the batteries to the symbols in the battery compartment.
 •• Use the remote control within 23 feet (7 m) of the TV.
 •• Bright light may affect the performance of the remote control. Avoid using near bright
    fluorescent lights or neon signs.
 •• The color and shape of the remote may vary depending on the model.
                                                                                             English - 11
03 Initial Setup
When you turn on your TV for the first time, it immediately starts the Initial Setup. Follow the instructions displayed on
the screen and configure the TV's basic settings to suit your viewing environment.
 •• To perform Initial Setup using the SmartThings app, you must connect your mobile device via Wi-Fi.
 •• If the pop-up for setup does not appear automatically on the SmartThings app on your mobile device, manually add
    the TV using Add Device on the dashboard of the SmartThings app, and then continue with the set up process.
 •• The SmartThings app is available for mobile devices running Android 6.0 or higher or iOS 10 or higher.
 •• Noise may occur temporarily when the TV communicates with mobile devices.
Control menu
English - 12
04 Troubleshooting and Maintenance
Troubleshooting
If the TV seems to have a problem, first review this list of possible problems and solutions. Alternatively, review the
Troubleshooting Section in the e-Manual. If none of the troubleshooting tips apply, please visit "www.samsung.com"
and click Support or contact the call center listed on the back cover of this manual.
 •• For detailed information on troubleshooting, watch the troubleshooting videos at www.samsung.com/spsn.
 •• This TFT LED panel is made up of sub pixels which require sophisticated technology to produce. There may be,
    however, a few bright or dark pixels on the screen. These pixels will have no impact on the performance of the
    product.
 •• To keep your TV in optimum condition, upgrade to the latest software. Use the Update Now or Auto Update
    functions on the TV's menu (      >    Settings > Support > Software Update > Update Now or Auto Update).
The cable box or satellite box remote control doesn’t turn the TV on or off or adjust the volume.
 •• Program the cable box or satellite box remote control to operate the TV. Refer to the cable box or satellite box user
    manual for the SAMSUNG TV code.
                                                                                                                English - 13
The TV settings are lost after 5 minutes.
 •• The TV is in the Retail Mode. Change the Usage Mode in the System Manager Menu to Home Mode (              >
    Settings > General > System Manager > Usage Mode > Home Mode).
Intermittent Wi-Fi
 •• Make sure the TV has a network connection (        >     Settings > General > Network > Network Status).
 •• Make sure the Wi-Fi password is entered correctly.
 •• Check the distance between the TV and the modem or access point. The distance should not exceed 50 ft (15.2 m).
 •• Reduce interference by not using or turning off wireless devices. Also, verify that there are no obstacles between
    the TV and the modem or access point. (The Wi-Fi strength can be decreased by appliances, cordless phones, stone
    walls/fireplaces, etc.)
               Single story                                Multi story
Wireless repeater
 •• Contact your Internet Service Provider (ISP) and ask them to reset your network circuit to re-register the MAC
    addresses of your new modem or access point and the TV.
English - 14
Eco Sensor and screen brightness
Eco Sensor adjusts the brightness of the TV automatically. This feature measures the light in your room and optimizes
the brightness of the TV automatically to reduce power consumption. If you want to turn this off, go to    >     Settings
> General > Eco Solution > Ambient Light Detection.
 •• If the screen is too dark while you are watching TV in a dark environment, it may be due to the Ambient Light
    Detection function.
 •• The eco sensor is located at the bottom of the TV. Do not block the sensor with any object. This can decrease picture
    brightness.
                                                                                                               English - 15
05 Specifications and Other Information
Specifications
 Model Name                                       UN55RU7300 / UN55RU730D                   UN65RU7300 / UN65RU730D
 Display Resolution                                       3840 x 2160                                3840 x 2160
 Screen Size
 Diagonal                                                    55˝ Class                                   65˝ Class
 Measured Diagonally                                      54.6 inches                                64.5 inches
 Screen Curvature                                             4200 R                                      4200 R
 Sound (Output)                                                20 W                                        20 W
 Dimensions (W x H x D)
 Body                                                48.7 x 28.1 x 4.1 inches                   57.2 x 33.0 x 4.8 inches
                                                   (1236.0 x 714.9 x 104.0 mm)               (1452.7 x 838.1 x 120.9 mm)
 With stand                                         48.7 x 31.2 x 10.3 inches                  57.2 x 36.1 x 12.3 inches
                                                   (1236.0 x 793.7 x 261.3 mm)               (1452.7 x 918.1 x 312.8 mm)
 Weight
 Without Stand                                          39.2 lbs (17.8 kg)                         55.1 lbs (25.0 kg)
 With Stand                                             39.9 lbs (18.1 kg)                        56.0 lbs (25.4 kg)
Environmental Considerations
 Operating Temperature                                                   50°F to 104°F (10°C to 40°C)
 Operating Humidity                                                    10% to 80%, non-condensing
 Storage Temperature                                                     -4°F to 113°F (-20°C to 45°C)
 Storage Humidity                                                        5% to 95%, non-condensing
Notes
 •• Design and specifications are subject to change without prior notice.
 •• This device is a Class B digital apparatus.
 •• For information about the power supply, and more information about power consumption, refer to the information
    on the label attached to the product.
     –– On most models, the label is attached to the back of the TV. (On some models, the label is inside the cover
        terminal.)
 •• Your TV and its accessories may look different than the product images presented in this manual, depending on the
    model.
 •• All drawings are not necessarily to scale. Some dimensions are subject to change without prior notice. Refer to the
    dimensions before installing your TV. Not responsible for typographical or printed errors.
 •• To connect a LAN cable, use a CAT 7 (*STP type) cable for the connection.
    * Shielded Twisted Pair
© 2019 Samsung Electronics America, Inc
Dispose unwanted electronics through an approved recycler.
To find the nearest recycling location, go to our website:
www.samsung.com/recyclingdirect or call, (877) 278 - 0799
English - 16
Decreasing power consumption
When you shut the TV off, it enters Standby mode. In Standby mode, it continues to draw a small amount of power. To
decrease power consumption, unplug the power cord when you don't intend to use the TV for a long time.
Dimensions
Back panel detail / Rear view
 •• The displayed image may differ from your TV, depending on the model.
                                                                                                         (Unit: inches)
              Model name                            1                        2                           3
     UN55RU7300 / UN55RU730D                        8.2                      20.4                      12.1
Licenses
The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered
trademarks of HDMI Licensing LLC in the United States and other countries.
                                                                                                           English - 17
LIMITED WARRANTY TO ORIGINAL PURCHASER
This SAMSUNG brand product, as supplied and distributed by SAMSUNG and delivered new, in the original carton
to the original consumer purchaser, is warranted by SAMSUNG against manufacturing defects in materials and
workmanship for period of:
English - 18
THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED AND DESCRIBED ABOVE, AND NO WARRANTIES
WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY AFTER THE EXPRESS WARRANTY PERIODS STATED ABOVE,
AND NO OTHER EXPRESS WARRANTY OR GUARANTY GIVEN BY ANY PERSON, FIRM OR CORPORATION WITH
RESPECT TO THIS PRODUCT SHALL BE BINDING ON SAMSUNG. SAMSUNG SHALL NOT BE LIABLE FOR LOSS OF
REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, OR ANY OTHER SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THIS PRODUCT, REGARDLESS OF THE
LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST SAMSUNG BE GREATER IN AMOUNT THAN THE
PURCHASE PRICE OF THE PRODUCT SOLD BY SAMSUNG AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING
THE FOREGOING, PURCHASER ASSUMES ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO PURCHASER
AND PURCHASER’S PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE USE, MISUSE OR
INABILITY TO USE THIS PRODUCT SOLD BY SAMSUNG NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF SAMSUNG.
THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS
PRODUCT, IS NONTRANSFERABLE AND STATES YOUR EXCLUSIVE REMEDY.
Some states do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental
or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific
legal rights, and you may also have other rights which vary from state to state.
To obtain warranty service, please contact SAMSUNG at:
                                           Samsung Electronics America, Inc.
                                                   85 Challenger Road
                                             Ridgefield Park, NJ 07660-2112
                                   1-800-SAMSUNG (726-7864) – www.samsung.com
The benefits of this Limited Warranty extend only to the original purchaser of Samsung products from an authorized
Samsung reseller. THIS LIMITED WARRANTY SHALL NOT APPLY TO ANY SAMSUNG PRODUCTS PURCHASED FROM
UNAUTHORIZED RESELLERS OR RETAILERS, EXCEPT IN STATES WHERE SUCH RESTRICTION MAY BE PROHIBITED. For
a list of Samsung authorized retailers, please go to: http://www.samsung.com/us/peaceofmind/authorized_resellers.
html.
                                                                                                             English - 19
Contact SAMSUNG WORLD WIDE
If you have any questions or comments relating to Samsung products, please contact the SAMSUNG
customer care center.
Country     Customer Care Center           Web Site                      Address
                                           www.samsung.com/ca/           Samsung Electronics Canada Inc.
                                           support (English)             2050 Derry Road West
CANADA      1-800-SAMSUNG (726-7864)
                                           www.samsung.com/ca_fr/        Mississauga, Ontario L5N 0B9
                                           support (French)              Canada
                                                                         Samsung Electronics America, Inc.
                                           www.samsung.com/us/
U.S.A       1-800-SAMSUNG (726-7864)                                     85 Challenger Road
                                           support
                                                                         Ridgefield Park, NJ 07660
If you experience issues, please do not take the TV back to the store.
In the United States of America, call us at 1-800-SAMSUNG (1-800-726-7864) or visit us at www.samsung.
com or www.samsung.com/spsn for support and warranty service.