Model C723

Soft Serve Freezer

Service Manual

Original Service Instructions

069127-S
10/12/11 (Original Publication)
(Updated 1/6/12)
Table of Contents

Section 1: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Model C723 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Running Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
General Installation Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Environmental Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Important to the Operator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Section 2: Controls, Systems and Operations . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Universal Control Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Freezer Lockout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Timers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Setting Viscosity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Beater Motor & Belt Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Jumper Pins - UVC4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
C723 Control Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Refrigeration Schematic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Refrigeration System Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Section 3: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

General Troubleshooting Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Electrical Troubleshooting Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Electrical Troubleshooting Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Bacteria Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Table of Contents Model C723

 Table of Contents - Page 2

Section 4: Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Parts Warranty Explanation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Model C723 Exploded View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Model C723 Operator Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Optional Carts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Control A.-Upper - X68824-27 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Control A.-Lower - X68828-27 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Box A.-Cap & Relay - X68848-27 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Door and Beater Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Actuator A.-Draw Switch - X62401 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Switch A-Dual Lever - X62400 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Motor A.-Danfoss Condenser - X68882-27 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Plate A.-Dec C723 - X68829 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Brushes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Wiring Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

CAUTION: Information in this manual is intended to be used by Taylor Authorized

Service Technicians only.
Note: Continuing research results in steady improvements; therefore, information
in this manual is subject to change without notice.
Note: Only instructions originating from the factory or its authorized translation
representative(s) are considered to be the original set of instructions.
E October, 2011 Taylor (Original Publication)
(Updated January, 2012)
All rights reserved.
069127--S

The word Taylor and the Crown design

Taylor Company
are registered trademarks in the United States 750 N. Blackhawk Blvd.
of America and certain other countries. Rockton, IL 61072

Model C723 Table of Contents

 Section 1: Introduction

S Safety
S Specifications
S Running Specifications
S General Installation Instructions
S Environmental Notices
S Important to the Operator

Model C723 1 Introduction

Safety
We, at Taylor Company, are committed to S Appliances that are permanently connected
manufacturing safe operating and serviceable to fixed wiring and for which leakage
equipment. The many built-in safety features that currents may exceed 10 mA, particularly
are part of all Taylor equipment are aimed at when disconnected, not used for long
protecting operators and trained service technicians periods, or during initial installation, shall
alike. have protective devices such as a GFI to
protect against the leakage of current and
be installed by authorized personnel to the
This manual is intended exclusively for local codes.
Taylor authorized service personnel. S Supply cords used with this unit shall be
Per IEC 60335-1 and its part 2 standards, “This oil-resistant, sheathed, flexible cable, not
appliance is to be used only by trained personnel. It lighter than ordinary polychloroprene or
is not intended for use by children or people with other equivalent synthetic
reduced physical, sensory, or mental capabilities, or elastomer-sheathed cord (Code designation
lack of experience and knowledge, unless given 60245 IEC 57) installed with the proper cord
supervision or instruction concerning the use of the anchorage to relieve conductors from strain,
appliance by a person responsible for their safety.” including twisting at the terminals, and
protect the insulation of the conductors from
abrasion.
DO NOT attempt to run the equipment S Cord Connected Units: Only Taylor
unless you have been properly trained to do so. authorized service technicians may install a
plug on this unit.

Failure to follow these instructions may result in

CAUTION: THIS EQUIPMENT MUST BE electrocution or damage to the machine.
PROPERLY GROUNDED! Do not operate this
freezer unless it is properly grounded and all service
panels and access doors are restrained with screws.
Failure to do so can result in severe personal injury
Note: This unit is provided with an equipotential
from electrical shock!
grounding lug that is to be properly attached to
either the rear of the frame or the underside of the
base pan near the entry hole for incoming power, by
the authorized installer. The installation location is
marked by the equipotential bonding symbol (5021
S DO NOT attempt any repairs unless the
of IEC 60417-1) on both the removable panel and
main power supply to the freezer has been
the equipment's frame, as well as on the diagram.
disconnected.
S DO NOT operate the freezer with larger
fuses than specified on the data label.
S Stationary appliances which are not
equipped with a power cord and plug or DO NOT remove the freezer door or any
other device to disconnect the appliance internal operating parts (examples: beater, scraper
from the power source, must have an blades, etc.) unless all control switches are in the
all-pole disconnecting device with a contact OFF position. Failure to follow these instructions
gap of at least 3 mm installed in the external may result in severe personal injury from hazardous
installation. moving parts.

Introduction 2 Model C723

 THIS UNIT HAS MANY SHARP EDGES Cleaning and sanitizing schedules are
THAT CAN CAUSE SEVERE INJURIES. governed by your state or local regulatory agencies
and must be followed accordingly. Please refer to
Examples:
the cleaning section of the Operator Manual for the
S scraper blades proper procedure to clean this unit.
S condenser fins
S cup/cone dispenser (if applicable)
Authorized service personnel must ensure
that the proper PPE (Personal Protective
This unit must be installed on a level Equipment) is available and worn when required
surface to avoid the hazard of tipping. Extreme care during installation and service.
should be taken in moving this equipment for any
reason. Two or more people are required to safely
move this unit. Failure to comply may result in
personal injury or equipment damage.

This unit must NOT be installed in an area

where a water jet or hose can be used. NEVER use
a water jet or hose to rinse or clean this unit. Using a
water jet or hose on or around this equipment may
result in the electrocution of the user or damage to
the equipment.

Model C723 3 Introduction

Model C723 Specifications

Freezing Cylinder Air Cooled

Two, 2.8 quart (2.7 liter)
Clearance: A minimum of 3” (76 mm) is required
around all sides.
Mix Hopper
If the optional air discharge chute is used, heated air
Two, 14 quart (13.2 liter) exhaust is directed upward. No clearance is required
on the right side if the air discharge chute is used.
Beater Motor
Two, 1.0 HP

Water Cooled
Refrigeration Unit
One, 9,500 BTU/hr. R404A The water inlet and drain connections are located in
Separate Hopper Refrigeration (SHR) the rear panel (3/8” FTP / 9.5 mm).
One, 400 BTU/hr. R134a
(BTU's may vary, depending on compressor used)

Electrical Dimensions
One dedicated electrical connection is required. See
the electrical chart for the proper electrical Width: 23-1/4” (591 mm)
requirements. The C723 is manufactured to be Depth: 37-13/16 (960 mm)
permanently connected. Consult your local Taylor Height: 35-9/16” (903 mm)
Distributor for cord and receptacle specifications as Counter Clearance*: - - -
local codes allow. *Designed to rest on a plastic pad directly on
counter top or optional cart.
Maximum Minimum Poles (P)
Electrical Fuse Size Circuit Wires (W)
Ampacity Approximate Weights
208-230/60/1 Air 40 29 2P 3W
208-230/60/1 40 29 2P 3W
Water
Net: 465 lbs. (211 kgs)
Crated: 505 lbs. (229 kgs)
208-230/60/3 Air 25 18 3P 4W
Volume: 35 cu. ft. (.99 cu. m.)
208-230/60/3 25 18 3P 4W
Water
220-240/50/1 Air 30 24 2P 3W Optional Carts
380-415/50/3N~ 12 9 4P 5W
Air
C20600-000: Standard height cart with reversible
This unit may be manufactured in other electrical front door panel and rear panel.
characteristics. Refer to the local Taylor Distributor
for availability. (For exact electrical information, C20600-AFB: ADA compliant height cart, not
always refer to the data label of the unit.) equipped with a door.

Introduction 4 Model C723

Model C723 Specifications (Continued)

Figure 1

Model C723 5 Introduction

Running Specifications

Pressures/Temperatures Low Side (Suction)

The following are the Taylor recommended settings

for various components within this model. The C723 Suction pressure equals expansion valve setting.
uses R404A.
High Side (Discharge)

Expansion Valve (AXV)

High side pressure varies for air cooled units,
Air Cooled = 16 - 17 psi (110 kPa) depending on the ambient temperature.
Water Cooled = 16 - 17 psi (110 kPa)
for a normal product of 16° to 18°F (-8.8° to -7.7°C).
Ambient Temperature Normal Operating Head
Pressures
Expansion Valve Adjustment (AXV)
Place your gauge on the access valve on the suction F C PSI
line (located at the compressor). 70° 21.1° 240 - 270
(1,655 - 1,862 kPa)
80° 26.7° 270 - 300
(1,862 - 2,069 kPa)
90° 32.2° 300 - 340
(2,069 - 2,344 kPa)
100° 37.8° 340 - 380
(2,344 - 2,620 kPa)

Water Valve

On a water cooled unit, the water valve should be

set to maintain a compressor head pressure of 255
PSI (1,758 kPa).
Figure 2
Adjust the pressure higher or lower by turning the
adjustment screw. Clockwise turns raise the
pressure and counterclockwise turns lower the Water Valve Adjustment
pressure.
Make expansion valve adjustments with mix in the Place your gauge on the high side access port of the
cylinder and only ONE SIDE of the freezer in the compressor. Turning the adjustment stem on the
AUTO mode. Be sure to allow adequate time for the water valve clockwise will lower the pressure.
pressure to stabilize.
Note: With both sides in AUTO, it is normal for Note: Make this adjustment with mix in the freezing
pressures to be higher than the tag setting of 16-17 cylinder and the freezer in the AUTO mode. Be sure
psi. to allow adequate time for the pressure to stabilize.

Introduction 6 Model C723

General Installation Instructions
CAUTION: Only trained, authorized service water jet or hose on or around this equipment may
technicians should install this equipment. Failure to result in electrocution or equipment damage.
comply will void the factory warranty.
The following are general installation instructions.
For complete installation details, please see the This unit must be installed on a level
checkout card. surface to avoid the hazard of tipping. Extreme care
should be taken in moving this equipment for any
reason. Two or more people are required to safely
move this unit. Failure to comply may result in
ALL WIRING AND PLUMBING MUST personal injury or equipment damage.
CONFORM TO NATIONAL AND LOCAL CODES.
Uncrate the machine. Inspect the unit for damage.
Report any damage to the Taylor factory
INSTALL POTABLE WATER immediately.
CONNECTION WITH ADEQUATE
BACK-FLOW PROTECTION TO COMPLY This piece of equipment is made in the USA and has
WITH APPLICABLE NATIONAL, STATE, USA sizes of hardware. All metric conversions are
AND LOCAL CODES. approximate and vary in size.

Installer Safety
Site Preparation
Review the area where the unit is to be installed
before uncrating the unit. Make sure all possible In all areas of the world, equipment should
hazards to the user and the equipment have been be installed in accordance with existing local codes.
addressed. Please contact your local authorities if you have any
questions.
Clearance: Air Cooled Units Care should be taken to ensure that all basic safety
practices are followed during the installation and
The Model C723 requires a minimum of 3” (76 mm) servicing activities related to the installation and
around all sides. service of Taylor equipment.
If the optional air discharge chute is used, heated air S Only authorized Taylor service personnel
exhaust is directed upward. No clearance is required should perform installation and repairs on
on the right side if the air discharge chute is used. the equipment.
S Cord Connected Units: Only Taylor
DO NOT obstruct air intake and discharge openings.
authorized service personnel may install a
Failure to allow proper clearance and airflow may
plug on this unit.
cause poor freezer performance and damage to the
machine. S Authorized service personnel should consult
OSHA Standard 29CFRI910.147 or the
For Indoor Use Only: This unit is designed to applicable code of the local area for the
operate indoors, under normal ambient industry standards on lockout/tagout
temperatures of 70_ - 75_F (21_ - 24_C). The procedures before beginning any installation
freezer has successfully performed in high ambient or repairs.
temperatures of 104_F (40_C) at reduced S Authorized service personnel must ensure
capacities. that the proper PPE is available and worn
when required during installation and
service.
This unit must NOT be installed in an area S Authorized service personnel must remove
where a water jet or hose can be used. NEVER use all metal jewelry, rings, and watches before
a water jet or hose to rinse or clean this unit. Using a working on electrical equipment.

Model C723 7 Introduction

 THIS UNIT HAS MANY SHARP EDGES Note: This unit is provided with an equipotential
THAT CAN CAUSE SEVERE INJURIES. grounding lug that is to be properly attached to
either the rear of the frame or the underside of the
Examples: base pan near the entry hole for incoming power, by
the authorized installer. The installation location is
S scraper blades marked by the equipotential bonding symbol (5021
S condenser fins of IEC 60417-1) on both the removable panel and
S cup/cone dispenser (if applicable) the equipment's frame, as well as on the diagram.

Electrical Connections

S DO NOT operate the freezer with larger

fuses than specified on the data label.
In the United States, this equipment is
S Stationary appliances which are not
intended to be installed in accordance with the
equipped with a power cord and a plug or
National Electrical Code (NEC), ANSI/NFPA
70-1987. The purpose of the NEC code is the another device to disconnect the appliance
practical safeguarding of persons and property from from the power source must have an all-pole
hazards arising from the use of electricity. This code disconnecting device with a contact gap of
contains provisions considered necessary for safety. at least 3 mm installed in the external
installation.
In all other areas of the world, equipment should be S Appliances that are permanently connected
installed in accordance with the existing local codes. to fixed wiring and for which leakage
Please contact your local authorities. currents may exceed 10 mA, particularly
when disconnected, not used for long
Each unit requires one power supply for each data
periods, or during initial installation, shall
label on the unit. Check the data label(s) on the unit
have protective devices such as a GFI to
for branch circuit overcurrent protection or fuse,
protect against the leakage of current and
circuit ampacity, and other electrical specifications.
be installed by authorized personnel to the
Refer to the wiring diagram provided inside the local codes.
electrical box for proper power connections. S Supply cords used with this unit shall be
oil-resistant, sheathed, flexible cable, not
lighter than ordinary polychloroprene or
FOLLOW YOUR LOCAL ELECTRICAL CODES! other equivalent synthetic
elastomer-sheathed cord (Code designation
60245 IEC 57) installed with the proper cord
anchorage to relieve conductors from strain,
including twisting at the terminals, and
CAUTION: THIS EQUIPMENT MUST BE protect the insulation of the conductors from
PROPERLY GROUNDED! FAILURE TO DO SO abrasion.
CAN RESULT IN SEVERE PERSONAL INJURY Failure to follow these instructions may result in
FROM ELECTRICAL SHOCK! electrocution or equipment damage.

Introduction 8 Model C723

Beater Rotation
A back flow prevention device is
required on the incoming water connection side.
Beater rotation must be clockwise as Please refer to the applicable National, State, and
viewed looking into the freezing cylinder. local codes for determining the proper configuration.
Note: The following repairs must be performed by
an authorized Taylor Service Technician.
Refrigerant
In consideration of our environment, Taylor proudly
Disconnect all power to the unit. Failure uses only earth friendly HFC refrigerants. The HFC
to follow this instruction may result in electrocution. refrigerant used in this unit is R404A. This
refrigerant is generally considered non-toxic and
To correct rotation on a three-phase unit, non-flammable, with an Ozone Depleting Potential
interchange any two incoming power supply lines at (ODP) of zero (0).
the freezer main terminal block only.
However, any gas under pressure is potentially
To correct rotation on a single-phase unit, change hazardous and must be handled with caution.
the leads inside the beater motor by following the
diagram printed on the motor label. NEVER fill any refrigerant cylinder completely with
liquid. Filling the cylinder to approximately 80% will
allow for normal expansion.
Water Connections
(Water Cooled Units, Only)
An adequate cold water supply must be provided Refrigerant liquid sprayed onto the skin may
with a hand shut-off valve. The water inlet and drain cause serious damage to tissue. Keep eyes and skin
connections are located on the underside of the protected. If refrigerant burns should occur, flush
base. These connections are 3/8” FTP. (Refer to the immediately with cold water. If burns are severe,
Model C723 Specifications on page 4.) apply ice packs and contact a physician
immediately.
Flexible lines are recommended, if local codes
permit. In Europe, hose sets for connection of
appliances to the water mains must comply to the
International IEC 61770 standard. Taylor reminds technicians to be cautious of
government laws regarding refrigerant recovery,
The water expansion valve setting should be set at
recycling, and reclaiming systems. If you have any
255 PSIG (1758 kPa).
questions regarding these laws, please contact the
Depending on local water conditions, it may be factory Service Department.
advisable to install a water strainer to prevent
foreign substances from clogging the automatic
water valve. There will be only one water “in” and
one water “out” connection. WARNING: R404A refrigerant used in
conjunction with polyolester oils is extremely
DO NOT install a hand shut-off valve on the water moisture absorbent. When opening a refrigeration
“out” line! Water should always flow in this order: system, the maximum time the system is open must
First, through the automatic water valve; second, not exceed 15 minutes. Cap all open tubing to
through the condenser; and third, through the outlet prevent humid air or water from being absorbed by
fitting to an open trap drain. the oil.

Model C723 9 Introduction

Compressor Warranty Disclaimer Environmental Notices
The refrigeration compressor(s) on this machine are ______________________________
warranted for the term indicated on the warranty
card accompanying this machine. However, due to
the Montreal Protocol and the U.S. Clean Air Act
Amendments of 1990, many new refrigerants are In consideration of our environment, Taylor proudly
being tested and developed, thus seeking their way uses only earth friendly HFC refrigerants. The HFC
into the service industry. Some of these new refrigerant used in this unit is R404A. This
refrigerants are being advertised as drop-in refrigerant is generally considered non-toxic and
replacements for numerous applications. It should non-flammable, with an Ozone Depleting Potential
be noted that in the event of ordinary service to this (ODP) of zero (0).
machine's refrigeration system, only the refrigerant
specified on the affixed data label should be used. However, any gas under pressure is potentially
The unauthorized use of alternate refrigerants will hazardous and must be handled with caution.
void your compressor warranty. It will be the owners'
responsibility to make this fact known to any
technicians they employ.
It should be noted that Taylor does not warrant the If the crossed-out wheeled bin symbol is
refrigerant used in its equipment. For example, if the affixed to this product, it signifies that this product is
refrigerant is lost during the course of ordinary compliant with the EU Directive, as well as other
service to this machine, Taylor has no obligation to similar legislation in effect after August 13, 2005.
either supply or provide its replacement either at Therefore, it must be collected separately after its
billable or unbillable terms. Taylor does have the use is completed and cannot be disposed as
obligation to recommend a suitable replacement if unsorted municipal waste.
the original refrigerant is banned, obsoleted, or no
longer available during the five year warranty of the The user is responsible for returning the product to
compressor. the appropriate collection facility, as specified by
your local code.
Taylor will continue to monitor the industry and test
new alternates as they are being developed. Should
a new alternate prove, through our testing, that it For additional information regarding applicable local
would be accepted as a drop-in replacement, then laws, please contact the municipal facility and/or
the above disclaimer would become null and void. local distributor.
To find out the current status of an alternate
refrigerant as it relates to your compressor, call the NOISE LEVEL: Airborne noise emission does not
local Taylor Distributor or the Taylor Factory. Be exceed 78 dB(A) when measured at a distance of
prepared to provide the model/serial number of the 1.0 meter from the surface of the machine and at a
unit in question. height of 1.6 meters from the floor.

Introduction 10 Model C723

Important to the Operator

Model C723

Figure 3

ITEM DESCRIPTION ITEM DESCRIPTION

1 POWER SWITCH 7 SELECT KEY
2 LIQUID CRYSTAL DISPLAY 8 SERVICE MENU KEY
3 KEYPADS 9 BRUSH CLEAN COUNTER
4 MIX OUT INDICATOR 10 ARROW KEYS
5 STANDBY KEY 11 DECAL-REAR MIX LIGHTS
6 MIX LOW INDICATOR

Model C723 11 Introduction

Symbol Definitions Power Switch

To better communicate in the International arena, When placed in the ON position, the power switch
symbols have replaced the words on many of our allows control panel operation.
operator switches, function, and fault indicators.
Your Taylor equipment is designed with these Fluorescent Display
International symbols.
The fluorescent display is located on the front
control panel. During normal operation, the display is
The following chart identifies the symbol definitions. blank. The display is used to show menu options
and notifies the operator if a fault is detected. On
International models, the display will indicate the
= SELECT temperature of the mix in the hopper.

Indicator Lights
= ON
MIX LOW - When the MIX LOW symbol is
illuminated, the mix hopper has a low supply of mix
and should be refilled as soon as possible.
= OFF
MIX OUT - When the MIX OUT symbol is
illuminated, the mix hopper has been almost
completely exhausted and has an insufficient supply
= UP ARROW of mix to operate the freezer. At this time, the AUTO
mode is locked out and the freezer will be placed in
the STANDBY mode. To initiate the refrigeration
system, add mix to the mix hopper and touch the
= DOWN ARROW
AUTO symbol . The freezer will automatically
begin operation.

= AUTO Standby Symbol

During long “No Sale” periods, the unit can be
placed into the Standby mode. This maintains
= WASH product temperatures below 40°F (4.4°C) in both the
hopper and the freezing cylinder and helps prevent
overbeating and product breakdown.
= MIX LOW To activate STANDBY, enter the access code for
the Manager's Menu (see page 17). Remove the air
orifice. Lubricate the o-rings located on the end of
the feed tube without the hole. Place that end of the
= MIX OUT tube into the mix inlet hole. When STANDBY is
selected, the STANDBY symbol illuminates,
indicating the Standby feature has been activated.
= MENU DISPLAY
To resume normal operation, press the AUTO
symbol . When the unit cycles off, the product in
the freezing cylinder will be at serving viscosity. At
= STANDBY this time, turn the feed tube over. Place the end of
the tube with the hole into the mix inlet hole. Install
the air orifice.

Introduction 12 Model C723

Wash Symbol Feed Tube

The feed tube serves two purposes. One end of the

The WASH symbol will illuminate when it is feed tube has a hole in the side of the tube and the
touched. This indicates beater motor operation. The other end does not. (See Figure 4.)
STANDBY or AUTO modes must be cancelled first
to activate the WASH mode.

Auto Symbol

The AUTO symbol will illuminate when it is

touched. This indicates that the refrigeration system
has been activated. In the AUTO mode, the WASH
or STANDBY functions are automatically cancelled.

Figure 4
Note: An indicating light and an audible tone will
sound whenever a mode of operation has been 1. Normal Operation
selected. To cancel any function, touch the key
again. The light and the mode of operation will shut During normal operation, the end of the feed tube
off. with the hole is placed into the mix inlet hole.
Every time the draw handle is raised, new mix and
air from the hopper flow into the freezing cylinder.
This keeps the freezing cylinder properly loaded
and maintains overrun.
Reset Mechanism
2. Long “No Sale” Periods
During long “No Sale” periods, the unit can be
The reset buttons are located in the left side panel of placed into the Standby mode. This maintains
the machine. They protect the beater motors from product temperatures below 40°F (4.4°C) in both
an overload condition. Should an overload occur, the the hopper and the freezing cylinder and helps
reset mechanism will trip. To properly reset the prevent overbeating and product breakdown. To
freezer, place the power switch in the OFF position. activate STANDBY, enter the access code for the
Press the reset button firmly. Turn the power switch Manager's Menu (see page 17). Remove the air
to the ON position. Touch the WASH symbol and orifice. Lubricate the o-rings located on the end of
observe the freezer's performance. the feed tube without the hole. Place that end of
the tube into the mix inlet hole.
Note: To resume normal operation, press the
AUTO symbol . When the unit cycles off, the
WARNING: Do not use metal objects to product in the freezing cylinder will be at serving
press the reset button. Failure to comply may viscosity. At this time, turn the feed tube over. Place
result in severe personal injury or death. the end of the tube with the hole into the mix inlet
hole. Install the air orifice.

If the beater motor is turning properly, touch the The air orifice is used to meter a certain amount of
air into the freezing cylinder. The air orifice
WASH symbol to cancel the cycle. Touch the maintains overrun and allows enough mix to enter
AUTO symbol to resume normal operation. the freezing cylinder after a draw.

Model C723 13 Introduction

Adjustable Draw Handle
This unit features an adjustable draw handle to
provide the best portion control, giving a better,
consistent quality to your product and controlling
costs. The draw handle should be adjusted to
provide a flow rate of 5 to 7-1/2 oz. (142 to 213 g.)
of product by weight per 10 seconds. To INCREASE
the flow rate, tighten the screw. To DECREASE the
flow rate, loosen the screw. (See Figure 5.)

Figure 5

Introduction 14 Model C723

 Section 2:

Controls, Systems and Operations

S Universal Control Programming

S Freezer Lockout
S Timers
S Beater Stir Cycles
S Setting Viscosity
S Jumper Pins - UVC4
S Control Overview
S Refrigeration Schematic
S Refrigeration System Components

Model C723 15 Controls, Systems and Operations

Universal Control Programming
Operating Screen After the safety timeout has been completed and the
power switch is OFF, the following screen is
Descriptions displayed. (See Figure 7.)
______________________________
The fluorescent display located in the center of the
control panel is normally blank during the daily POWER SWITCH OFF
operation of the machine. The display is activated -=-=-=-=-=-
when the SEL key or the Manager's Menu is UNIT CLEANED
selected. The display screen will also alert the
operator of specific faults detected by the control.

Power Up Memory (Initializing) Figure 7

When the machine is powered, the control system
will initialize to perform a system check. The screen
will display “INITIALIZING”. There are four types of Power Switch ON
data the system will check: LANGUAGE, SYSTEM
DATA, CONFIG DATA, and LOCKOUT DATA.
If the power switch is on and the system detects When the power switch is placed in the ON position,
corrupt data during “Initializing.....”, the detected the control panel touch keys become operative. The
faults will be displayed for acknowledgement after fluorescent display will either be blank or will indicate
the “SAFETY TIMEOUT” display. The faults may be that the unit has been cleaned. (See Figure 8.)
“CORRUPTED LANGUAGE,” CONFIG CRC ERR,”
“SYSTEM CRC ERR, “FAULT HISTORY,
”LOCKOUT CRC ERR,” or “POWER FAILURE.”
Once the system has initialized, the number of days
remaining before the next required brush cleaning is UNIT CLEANED
indicated on the control panel and the SAFETY
TIMEOUT screen is displayed with the alarm turned
on. (See Figure 6.)

Figure 8
SAFETY TIMEOUT
ANY KEY ABORTS
Brush Clean Counter

Figure 6
The Brush Clean Counter will display the number of
The SAFETY TIMEOUT screen will be displayed hours since the freezer was last brush cleaned. After
with the alarm on for 60 seconds or until any control hour 99, it will change to a letter and a number
key is pressed. (example: A0, A1, ... B0, B1, etc.).

Controls, Systems and Operations 16 Model C723

Manager's Menu Entering Access Code
______________________________
With the ACCESS CODE screen on the display, use
the SEL key to set the first code number in the
The Manager's Menu is used to enter the operator cursor position. When the correct number is
function displays. To access the Manager's Menu, selected, press the SEL key to move the cursor to
press the center of the CONE symbol on the the next number position. (See Figure 10.)
control panel on the right side of the machine. The
arrow keys, the SEL key, and the CONE symbol
will be illuminated when the ACCESS CODE screen ENTER ACCESS CODE
is displayed. (See Figure 9.)
8 3 0 9
__

Figure 10

Continue to enter the proper access code numbers

(8309) until all four numbers are displayed and then
press the SEL key. The Manager's Menu list will
display on the screen, provided the correct access
code is entered.

If an incorrect number is entered for the access

Figure 9 code, the display will exit the menu program when
the SEL key is pressed. (See Figure 11.)
In the menu program, the arrow keys and the SEL
key will function as menu keys.
UP ARROW - increases the value above the cursor
and is used to scroll upward in text displays.
DOWN ARROW - decreases the value above the
cursor and is used to scroll downward in text
displays.
SEL - advances the cursor position to the right and
is used to select menu options.
Note: The machine will continue operation in the
mode it was in when the menu was selected.
However, the control keys will not be illuminated and
are non-functional when the Manager's Menu is
displayed. Figure 11

Model C723 17 Controls, Systems and Operations

Menu Options
Reset Counters
ARE YOU SURE?
Press the ARROW keys to move up or down Yes
through the Menu. Select a Menu option by pressing > No
the SEL key. Exit the Menu program by selecting
“EXIT FROM MENU” or pressing the CONE
symbol . Figure 13

The SET CLOCK option is used to adjust the control

The following menu options are listed in the clock date and time. The date and time may only be
Manager's Menu. changed after the freezer has been manually
cleaned, but before it has been placed in the AUTO
or STANDBY mode. The following message will be
EXIT FROM MENU displayed if the SET CLOCK option is selected when
SERVINGS COUNTER the machine is not in a brush clean state.
SET CLOCK (See Figure 14.)
AUTO START TIME
STANDBY MODE SET CLOCK
MIX LEVEL AUDIBLE 12:01 2/10/2011
FAULT DESCRIPTION NO CHANGES ALLOWED
Press Any Key
FAULT HISTORY
LOCKOUT HISTORY
Figure 14
SYSTEM INFORMATION
CURRENT CONDITIONS To change the date or time, select the SET CLOCK
NET SERVICE PIN option in the menu. Press the UP arrow key to
advance the arrow from “Exit” to “Change” and then
press the SEL key to select the Change option.
Selecting “EXIT FROM MENU” will exit the (See Figure 15.)
Manager's Menu and return the control panel keys
to normal operation.
SET CLOCK
The SERVINGS COUNTER screen is used to reset 12:01 2/10/2011
the servings counter to zero. The SERVINGS Change
COUNTER automatically resets to zero when the > Exit
machine is brush cleaned. (See Figure 12.)
Figure 15

SERVINGS COUNTER Change the time by pressing the UP arrow with the
cursor under the hour position. Move the cursor to
0 0 0 the minutes position by pressing the SEL key. Once
> Next the correct minutes are entered, press the SEL key
to advance the cursor to the month.
(See Figure 16.)
Figure 12
SET CLOCK
Reset the SERVINGS COUNTER by pressing the 12:01 2/10/2011
SEL key to advance to the next screen. Press the
UP arrow key to move the arrow (>) to “YES” and > Exit
then press the SEL key. The servings counter will
reset to zero and return to the Manager's Menu.
(See Figure 13.) Figure 16

Controls, Systems and Operations 18 Model C723

After the correct month, day, and year have been
entered, press the SEL key to advance to the DST START WEEK
DAYLIGHT SAVING TIME (DST) screen. > Second Sunday
(See Figure 17.) Third Sunday
Fourth Sunday

Figure 20
DAYLIGHT SAVING TIME
ENABLED Pressing the UP or DOWN arrow key will move the
> Enable arrow to the appropriate week for the start of DST.
Disable Pressing the SEL key with the arrow next to the
appropriate week will display the following screen.
Press the UP or DOWN arrow key to move the
Figure 17 arrow to the appropriate month for the end of DST.
(See Figure 21.)
Pressing the UP or DOWN arrow keys will move the
arrow to “Enable” or “Disable”. Pressing the SEL key DST END MONTH
with the arrow next to “Disable” selects that option
and returns to the Manager's Menu. Pressing the > NOV
SEL key with the arrow next to “Enable” selects that DEC
option and displays the second screen.
(See Figure 18.) Figure 21
Pressing the SEL key with the arrow next to the
appropriate month will display the following screen.
MAR Second Sunday Press the UP or DOWN arrow key to move the
NOV First Sunday arrow to the appropriate week for the end of DST.
Change (See Figure 22.)
> Exit
DST END WEEK
> First Sunday
Figure 18 Second Sunday
Third Sunday

If the correct Sunday for the time change is not

displayed, then “Change” should be selected. Figure 22
Pressing the SEL key with the arrow next to Pressing the SEL key with the arrow next to the
“Change” displays the third screen. Press the UP or appropriate week will select that setting and return to
DOWN arrow key to move the arrow to the the Manager's Menu.
appropriate month for the start of DST.
(See Figure 19.) The AUTO START TIME option allows the manager
to set the time of day at which the machine
automatically enters the AUTO mode from the
STANDBY mode. The machine must be in the
DST START MONTH STANDBY mode in order to AUTO START at the
> MAR programmable time. The AUTO START TIME can
APR also be disabled and require starting the AUTO
MAY mode manually. (See Figure 23.)

AUTO START TIME

Figure 19 DISABLED
Enable
> Disable
Pressing the SEL key with the arrow next to the
appropriate month will display the following screen.
(See Figure 20.) Figure 23

Model C723 19 Controls, Systems and Operations

Enable the AUTO START TIME by selecting the UP The MIX LEVEL AUDIBLE option, when enabled,
arrow key to move the arrow to “Enable.” Press the will alert the operator with an audible tone when
SEL key to advance to the next screen. there is a mix low or mix out condition. The following
(See Figure 24.) screen is displayed upon selecting this option.
(See Figure 27.)
AUTO START TIME
00:00
Change MIX LEVEL AUDIBLE
> Exit ENABLED
> Enable
Disable
Figure 24
Program the AUTO START TIME by selecting the
UP arrow key to move the arrow to “Change.” Press Figure 27
the SEL key to advance to the next screen.
(See Figure 25.)
Disable the audible tone feature by selecting the UP
arrow key to move the arrow to “Disable.” Select the
SEL key to save the new setting and return to the
AUTO START TIME Manager's Menu. The control panel icons for Mix
00:00 Low and Mix Out will illuminate as the mix level
drops in the hopper, but the audible tone will be
disabled.
Figure 25
Use the arrow keys to program the AUTO START
TIME by increasing or decreasing the hour setting The FAULT DESCRIPTION screen lists any faults
above the cursor. Press the SEL key to advance the detected by the control and allows the manager to
cursor and program the minutes setting. Select the clear them from the system. Faults are displayed on
SEL key to return to the previous screen with the the second and/or third line. (See Figure 28.)
new time setting displayed. Select the SEL key to
exit the screen and return to the Manager's Menu.
The STANDBY option is used to manually place FAULT DESCRIPTION
either side of the machine in the Standby mode L: Beater Overload
during long, no draw periods. Select the STANDBY R: Beater Overload
screen from the Manager's Menu. Press the SEL
key to activate Standby.
Discontinue Standby operation by exiting the
Manager's Menu and selecting the AUTO mode. Figure 28
(See Figure 26.)

STANDBY MODE
LEFT Pressing the SEL key displays the next fault or
RIGHT returns to the Manager's Menu if no other faults
> Exit exist. Pressing the SEL key any time faults are
displayed will clear corrected faults upon returning to
the Manager's Menu. Press the Menu key to return
Figure 26 to the Manager's Menu.

Controls, Systems and Operations 20 Model C723

The FAULT HISTORY screen displays a history of Faults Occurring While in AUTO or
the last 100 faults. Page numbers are displayed in Standby Mode
the upper right-hand corner. Page 1 contains the
most recent fault. Use the arrow keys to cycle
through the history pages. The date and time of the L - R HPR Therm Fail - The hopper thermistor
event are displayed on the second line. The third failed. Call for service.
line displays the reason for the fault. L - R BRL Therm Fail - The freezing cylinder
(See Figure 29.) thermistor failed. Call for service.
L - R HPR>59F (15C) - The mix temperature in the
hopper exceeded 59_F (15_C).
FAULT HISTORY 1
02/27/11 12:58 L - R BRL>59F (15C) - The mix temperature in the
HPCO COMPRESSOR freezing cylinder exceeded 59_F (15_C).
> Exit
L - R HPR>45F (7C) AFTER 1 HR - The mix
temperature in the hopper was above 45_F (7_C)
more than one hour.
Figure 29
L - R BRL>45F (7C) AFTER 1 HR - The mix
temperature in the freezing cylinder was above 45_F
(7_C) more than one hour.
The LOCKOUT HISTORY screen displays a history
of the last 100 hardlocks, brush clean dates, etc. L - R HPR>41F (5C) AFTER 4 HR - The mix
(See Figure 30.) temperature in the hopper was above 41_F (5_C)
more than four hours.
L - R BRL>41F (5C) AFTER 4 HR - The mix
LOCKOUT HISTORY temperature in the freezing cylinder was above 41_F
02/27/11 12:58 (5_C) more than four hours.
< HPR THERM FAIL L - R HPR>41F (5C) AFTER PF - The mix
> Exit temperature in the hopper was above 41_F (5_C)
more than four hours following a power failure.

Figure 30 L - R BRL>41F (5C) AFTER PF - The mix

temperature in the freezing cylinder was above 41_F
(5_C) more than four hours following a power failure.
Use the arrow keys to advance forward or backward
to view each screen. The following list indicates the Note: Refer to your local health codes regarding
variable messages that may appear. Press the SEL temperature recommendations for procedures to
key to return to the Manager's Menu. follow if these fault screens appear.

Model C723 21 Controls, Systems and Operations

The SYSTEM INFORMATION is displayed on three The CURRENT CONDITIONS screen displays the
separate screens. The first screen contains the current viscosity, the hopper temperature and the
control and software version installed in the barrel temperature. Press the SEL or MENU keys to
machine. (See Figure 31.) return to the Manager's Menu. (See Figure 34.)

SOFTWARE VERSION
C723 CONTROL UVC4 VISC 0.0 0.0
VERSION V00.00.000 HOPPER 41.0 41.0
> Next BARREL 41.0 41.0

Figure 31
Figure 34
Press the SEL key to advance to the next system
information screen containing the software language
The NET SERVICE PIN screens allows the
version. (See Figure 32.)
manager to initialize a network connection for
networking kitchens. (See Figure 35.)
Language
V3.00 English

> Next NET SERVICE PIN

ARE YOU SURE?
Yes
> No
Figure 32
Press the SEL key to advance to the third system
information screen containing the model bill of Figure 35
material and machine serial number. Pressing the
SEL key again will return to the Manager's Menu. Use the arrow keys to move the arrow up or down.
(See Figure 33.) Pressing the SEL key with the arrow next to “No” will
return to the Manager's Menu. Pressing the SEL key
with the arrow next to “Yes” will connect to the
B.O.M. C700000000 network if a gateway card is connected.
S/N K0000000

> Next Note: If “Yes” is selected, it may take a few

moments for the memory to clear and the defaults to
load. The display may show the message
Figure 33 “COMMUNICATIONS FAILURE” during this time.

Controls, Systems and Operations 22 Model C723

Service Menu Temperature Scale
______________________________ This option allows the service technician to choose
the scale in which the machine will display all
The Service Menu option allows authorized, trained temperatures. (See Figure 36.)
service technicians to access and modify critical
operating parameters for the machine. The access
code for the Service Menu is: 5 2 3 1. TEMPERATURE SCALE
FAHRENHEIT
> Fahrenheit
Celsius
Service Menu Options
Figure 36
The Service Menu screen includes the following
options which are also displayed in the Manager's Pressing the UP arrow key moves the arrow to
Menu. (See page 18.) Fahrenheit. Pressing the DOWN arrow key will
move the arrow to Celsius. Pressing the SEL key
EXIT FROM MENU with the arrow next to the appropriate option will
SERVINGS COUNTER select this option and return to the Service Menu
screen.
SET CLOCK
AUTO START TIME
STANDBY MODE
Standby Temp
MIX LEVEL AUDIBLE
FAULT DESCRIPTION This option allows the service technician to adjust
FAULT HISTORY the freezing cylinder temperature at which the
compressor will turn on in STANDBY. The Left/Right
LOCKOUT HISTORY choice screen is displayed upon selecting this
SYSTEM INFORMATION option. (See Figure 37.)
CURRENT CONDITIONS
NET SERVICE PIN
STANDBY TEMP
LEFT
RIGHT
The Service Menu screen also includes the following > Exit
options which can only be accessed through the
Service Menu:
Figure 37
TEMPERATURE SCALE
Pressing the UP or DOWN arrow key moves the
STANDBY TEMP
arrow to “Left”, “Right”, or “Exit”. Press the SEL key
HOPPER TEMP to choose the appropriate option. Selecting “Left” or
VISCOSITY SETTING “Right” displays a second screen which allows the
COMPRESSOR CYCLE TIME technician to set the Standby temperature for that
COMPRESSOR ON DELAY side. (See Figure 38.)
BEATER OFF DELAY
MIX PUMP OFF DELAY STANDBY TEMP
EDIT UNIT ID CUT IN AT : 39.0
SELECT LANGUAGE CURRENT : 39.0
MANUAL CONTROL > Next
SOFTWARE UPDATE
RESET TO DEFAULTS Figure 38

Model C723 23 Controls, Systems and Operations

Standby temperatures must be set to maintain Viscosity Setting
hopper and freezing cylinder temperatures below
40°F (4.4°C). This option allows the service technician to adjust
Pressing the UP or DOWN arrow keys increases or the viscosity at which the compressor turns off in
decreases the temperature by 1/2°, respectively. AUTO. The Left/Right choice screen is displayed
Pressing the SEL key accepts the setting and upon selecting this option. (See Figures 41 and 42.)
returns to the Service Menu screen.
Note: Pressing the MENU key while in either
VISCOSITY SETTING
screen ignores any changes and returns to the
LEFT
Service Menu.
RIGHT
> Exit
Hopper Temp
This option allows the service technician to adjust Figure 41
the hopper temperature in AUTO and STANDBY.
The Left/Right choice screen is displayed upon
selecting this option. (See Figure 39.) VISCOSITY SETTING
VISC = 2.8 AMPS
Change
HOPPER TEMP
> Exit
LEFT
RIGHT
> Exit
Figure 42

Figure 39 Pressing the UP arrow key moves the arrow up and

pressing the DOWN arrow key moves the arrow
Pressing the UP or DOWN arrow keys moves the down. Pressing the SEL key with the arrow next to
arrow to “Left”, “Right”, or “Exit”. Press the SEL key “Exit” has no effect and returns to the Service Menu
to choose the appropriate option. Selecting “Left” or screen. Pressing the SEL key with the arrow next to
“Right” displays a second screen which allows the “Left” or “Right” will display the respective viscosity
technician to set the hopper temperature for that screen. (See Figure 43.)
side. (See Figure 40.)

< COOLER WARMER > VISCOSITY SETTING

V VISC = 2.8 AMPS
-- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- Current = 0.0
> Exit

Figure 40
Figure 43
The “V” indicates the current setting. Pressing the
UP arrow key moves the “V” one position to the right Pressing the UP arrow key increases the viscosity
(warmer). Pressing the DOWN arrow key moves the setting by 0.1 amp. Pressing the DOWN arrow key
“V” one position to the left (cooler). Pressing the decreases the viscosity setting by 0.1 amp. Pressing
SEL key accepts the setting and returns to the the SEL key accepts the viscosity setting and
Service Menu screen. returns to the Service Menu screen.

Controls, Systems and Operations 24 Model C723

Comp Cycle Time Beater Off Delay
This option allows the technician to set the time the
This option allows the service technician to set the beater motor continues to run after the main
main Compressor Cycle Time. The following screen compressor has cycled off. The Left/Right choice
is displayed upon entering this option. screen is displayed upon selecting this option.
(See Figure 44.) (See Figure 46.)

BEATER OFF DELAY

LEFT
COMP CYCLE TIME RIGHT
CYCLE TIME : MIN > Exit

Figure 46
Pressing the UP arrow key moves the arrow up and
Figure 44 pressing the DOWN arrow key moves the arrow
down. Pressing the SEL key with the arrow next to
“Exit” has no effect and returns to the Service Menu
Pressing the UP or DOWN arrow key increases or screen. Pressing the SEL key with the arrow next to
decreases the cycle time by one minute, “Left” or “Right” will display the respective BEATER
respectively. Pressing the SEL key accepts the OFF DELAY screen. (See Figure 47.)
setting and returns to the Service Menu screen.
BEATER OFF DELAY
LEFT : 0 SECONDS

Comp On Delay Figure 47

Pressing the UP or DOWN arrow key increases or
The Compressor On Delay option delays the start of decreases the BEATER OFF DELAY by one
the main compressor after the beater motor has second, respectively. Pressing the SEL key accepts
started. This option allows the technician to adjust the setting and returns to the first screen. Pressing
the delay time. The following screen is displayed the SEL key again returns to the Service Menu
upon entering this option. (See Figure 45.) screen.

Edit Unit ID
COMP ON DELAY This option allows the technician to enter the factory
TIME : 2 SECONDS Bill of Materials (BOM) code used to assemble the
freezer, the freezer Serial Number, and the Store ID
number. The freezer BOM screen is displayed first.
(See Figure 48.)

Figure 45 ENTER FREEZER BOM

C700000000
--
Pressing the UP or DOWN arrow key increases or
decreases the time delay by one second,
respectively. Pressng the SEL key accepts the
setting and returns to the Service Menu screen. Figure 48

Model C723 25 Controls, Systems and Operations

Pressing the SEL key scrolls the cursor to the right Note: A graphics display is required for the Russian
one place for each key press. Pressing the UP or language. If the Russian language is selected on a
DOWN arrow key increases or decreases, unit that does not have a graphics display, an error
respectively, with rollover, the selected digits. Once screen will display. (See Figure 52.)
the correct BOM has been entered, pressing the
SEL key displays the Serial Number screen.
(See Figure 49.) SYSTEM FAULT
MISSING LANGUAGE
Russian
ENTER FREEZER SN
K0000000 OK
--
Figure 52

Figure 49
Manual Control
Repeat the operation as described previously. Once
the correct freezer serial number has been entered, This option allows the technician to test the
pressing the SEL key displays the Store ID screen. operation of each individual component in the
(See Figure 50.) machine. The unit must be in the OFF/POWER
SWITCH ON condition. (See Figures 53 and 54.)
ENTER STORE ID
00000
MANUAL CONTROL
_
> Exit
L Beater Motor
Compressor
Figure 50

Repeat the operation as described previously. Once Figure 53

the correct Store ID has been entered, pressing the
SEL key returns to the Service Menu screen.
MANUAL CONTROL
L Beater Motor
> START
Select Language Exit
This option allows the technician to select one of ten
languages available. The following screen will be
Figure 54
displayed upon selecting this option.
(See Figure 51.) Pressing the UP arrow key scrolls upward through
the menu and pressing the DOWN arrow key scrolls
down through the menu. The menu screen will roll
> English
over forward and backward through the component
Espanol
list below.
Dansk
Francais
Exit
L Beater Motor
Figure 51 L Agitator
Pressing the UP or DOWN arrow keys moves the R Beater Motor
arrow to the selection. Pressing the SEL key with R Agitator
the arrow next to one of the choices selects that Compressor
choice and returns to the Service Menu screen. If no Hopper Cooling
language is selected, the factory default is English. Fan

Controls, Systems and Operations 26 Model C723

Pressing the SEL key with the cursor next to Reset to Defaults
“START” will bring up the Start screen. Pressing the
SEL key will start the component and run it until the
SEL key is pressed again. Pressing the SEL key The Reset to Defaults option allows the service
with the cursor next to “Exit” will return the screen to technician to load the system defaults into
the Manual Control Menu. ferromagnetic (FRAM) memory. (See Figure 56.)

Software Update
RESET TO DEFAULT
This option allows the service technician to update
ARE YOU SURE?
the machine's firmware. The following screen will
> Yes
display. (See Figure 55.)
No

SOFTWARE UPDATE
ARE YOU SURE? Figure 56
> Yes
No
Pressing the UP arrow key moves the arrow to
Figure 55 “Yes”. Pressing the DOWN arrow key moves the
arrow to “No”. Pressing the SEL key with the arrow
Pressing the UP arrow key moves the arrow to next to “Yes” corrupts FRAM and then restarts the
“Yes”. Pressing the SEL key will begin the update CPU, which then loads the default values into FRAM
process. Pressing the SEL key with the arrow next during memory initialization. Pressing the SEL key
to “No” cancels the update and returns to the with the cursor next to “No” has no effect and
Service Menu screen. returns the display to the Service Menu screen.

Model C723 27 Controls, Systems and Operations

Freezer Lockout
Hardlock The following screen is for an International unit.
(See Figure 61.)
An example of a hard lock is Product Over Temp.
(See Figure 57.)
HOPPER 41.0 41.0
L: DO NOT DRAW
PRODUCT OVER TEMP
R: DO NOT DRAW
FREEZER LOCKED
FREEZER LOCKED
CLEANING REQ’D
> Brush Clean
Figure 61
Figure 57
Pressing the SEL key will display the following
screen for a Domestic unit. (See Figure 58.) Power Failure Recovery
When a power failure is detected by the control, all
operating modes and set points are stored in
ferromagnetic (FRAM) memory. Having been in
AUTO or STANDBY, recovery from a power failure
FREEZER LOCKED
will return the machine to the previous mode of
operation after a Memory Initialization function has
Figure 58 occurred. If a power failure has occurred, the Safety
Timeout screen will display a POWER FAILURE
The following screen is for an International unit. message on the first line of the screen.
(See Figure 59.)
If the freezing cylinder or hopper temperature rise
above 45_F (7_C) for more than one hour or rise
HOPPER 41.0 41.0 above 41_F (5_C) for four hours, the machine will
soft lock when power is restored. If the temperature
rises above 59_F (15_C), the machine will lock
FREEZER LOCKED immediately.

Figure 59
Line 1 - Displays the hopper temperatures for Brush Clean Conditions and Status
International units, only. Screen
Line 2 - Blank
Line 3 - Blank Every day the unit must be brush cleaned and the
Line 4 - Displays “FREEZER LOCKED”
following criteria must be met.
If the machine is hardlocked and an attempt is made
to enter AUTO, the machine will enter STANDBY The freezing cylinder and hopper temperatures must
and display the following screen for a Domestic unit. be above 60_F (16_C), the mix out and mix low
(See Figure 60.) probes must not be satisfied, and the product door
must be removed for a minimum of five minutes for
the control to recognize that the machine has been
L: DO NOT DRAW
brush cleaned.
R: DO NOT DRAW
Note: These criteria must be met
FREEZER LOCKED
simultaneously for 5 minutes. These criteria will
be met when the unit is properly brush cleaned,
Figure 60 following the procedures in the Operator's Manual.

Controls, Systems and Operations 28 Model C723

Completion of a successful brush clean resets the Bad Thermistor Detection
Brush Clean Cycle timer and removes the locked
condition. After the unit is placed “in use”, the Brush Three codes have been set up to assist the service
Clean Cycle timer counts the hours since brush technician in diagnosing a machine for faulty
clean up from 00 through 99, then A1 through A9, thermistor probes.
B1 through B9, etc.
“SHRT” will be displayed on the VFD screen if a
probe has shorted (resistance less than 1 ohm) for
A screen showing the status of the elements
its respective machine location.
required for a brush clean is displayed when the
power switch is in the OFF position and the machine “OPEN” will be displayed if the probe is open
is not in a brush clean state. (See Figure 62.) (resistance above 1 megohm).
“OVER” will be displayed if the actual probe
POWER SWITCH OFF environment exceeds 200 F° (93 C°), indicating that
TIME: 5:00 the temperature is “out of range”.
HOPPER 41.0 41.0
BARREL 41.0 41.0
Memory Initialization

Figure 62 The UVC4 platform supports multiple languages by

keeping specific strings in program memory. The
Line 1: Indicates the power switch is OFF. currently selected language is copied into NVRAM
memory for faster access. After power-up or a CPU
Line 2: Shows the time (in minutes and seconds) reset, the strings in NVRAM memory are tested to
remaining for the system to enter a Brush Clean see if the language strings are corrupted. If the
state. strings are corrupted, the language selected will be
forced to English. (See Figures 64 and 65.)
Line 3: Shows the hopper temperature.
Line 4: Shows the barrel temperature.
If any of the requirements for a brush clean have not Initializing
been met, the time displayed will remain at 5:00 Language
minutes. When all the requirements for a brush
clean are met, the screen will change to the
standard Power Switch Off screen. (See Figure 63.)
Figure 64

POWER SWITCH OFF > English

-- = -- = -- = -- = -- = -- Espanol
UNIT CLEANED Dansk
Francais

Figure 63 Figure 65

Model C723 29 Controls, Systems and Operations

Lockout Data, Configuration Data and
LOCKOUT CRC ERROR
System Data
RESET TO DEFAULTS
Lockout data, Configuration data, and System data System Data
are each protected separately from the rest of the PRESS SEL KEY
data in the FRAM. While the Lockout data is being
checked, the Lockout initialization screen is
displayed, while the Configuration data is being Figure 68
checked, the Configuration initialization screen is
displayed, and while the System data is being If Lockout data is corrupted, all user and service
checked, the System initialization screen is settings are set to defaults. A “LOCKOUT CRC
displayed. ERROR” fault is set and displayed in the Fault
Description menu option.
If data is corrupted, the following screens will appear
in this order after the initialization screens and the
audio alarm will be activated. The system will remain If Configuration data is corrupted, all user and
in each screen until a key is pressed to alert the service settings are set to defaults. A “CONFIG
user that the system is not in a state that maintains CRC ERROR” fault is set and displayed in the Fault
product. (See Figures 66, 67, and 68.) Description menu option. After the memory integrity
has been tested, the Safety Timeout screen will be
displayed.
LOCKOUT CRC ERROR
RESET TO DEFAULTS If the System data is corrupted, the machine is set
Lockout Data to off, the serving counters are set to zero, and the
PRESS SEL KEY
faults are cleared. A “SYSTEM CRC ERR” fault is
set and displayed in the Fault Description menu
Figure 66 option.

Note: If there is a FRAM fault, the machine will

LOCKOUT CRC ERROR
force a language selection prior to the initializing
RESET TO DEFAULTS
sequence. The standard menu LED's should
Config Data
illuminate as if they were in a menu. If a language
PRESS SEL KEY
has been selected and the unit is powered down, the
machine should not ask for a language selection
Figure 67 unless there is another FRAM fault.

Controls, Systems and Operations 30 Model C723

Timers
Two Minute Stir Cycle Safety Timeout
Once power is applied to the unit, a 60 second timer
places the unit in an idle state. The alarm activates
In STANDBY, with the standby temperature
in 0.5 second intervals, and a “Safety Timeout”
satisfied: The beater motor will activate for six
message appears on the VFD display. This timer
seconds every two minutes. If the freezing cylinder
can be aborted by pressing any key.
temperature goes above the Standby Temp setpoint
before the stir cycle happens, the beater motor and Brush Clean Timer
compressor will turn on.
This timer times out 5 minutes when all conditions
for a successful brush cleaning are met.
In AUTO: The Stir Cycle Time will correspond with
the Compressor Cycle Time. If the Compressor Compressor On Timer
Cycle Time is 5 minutes, then the Stir Cycle Time This timer monitors the compressor run time while
will also be 5 minutes. If the freezing cylinder the freezing cylinder temperature is below 41°F
viscosity is below the setpoint, the beater motor and (5°C) (MAX_NSF_BARREL_TEMP).
compressor will continue to run until the viscosity
setpoint has been reached. In AUTO, when 11 minutes have counted down:
The freezing cylinder temperature must be below
23°F (-5°C) or a fault will be generated. If a fault is
generated, the alarm sounds and the compressor is
turned off.
Fan Off Delay
If the temperature is below 23°F (-5°C), the
compressor will cycle off and no fault will be
The main condenser fan will run for 30 seconds after generated.
the main compressor turns off. If a fault is generated, the compressor turns on
again with the next Compressor Cycle Time or with
the draw switch. Whenever the draw switch is
closed, the Compressor On Timer is reset to 11
minutes.
Manual Clean Indicator
In STANDBY, when 11 minutes have counted
down:
The two-digit LED display in the user interface will If the product in the freezing cylinder is above the
display the number of hours since the last manual Standby Temperature, a fault is generated, the
brush cleaning, starting with the next hour change alarm sounds, and the compressor continues to run
(3:00 PM, 4:00 PM, etc.). until the Standby Temp Setpoint is satisfied.

Model C723 31 Controls, Systems and Operations

Setting Viscosity
Viscosity The factory setting (setpoint) for soft serve viscosity
is 2.8 amps. The amperage measurement is
Viscosity is the term used when referring to product determined by monitoring the L1 leg of power being
appearance, temperature, thickness, and firmness. delivered to the beater motor. To adjust the serving
viscosity, it may be necessary to raise or lower the
Soft serve viscosity is measured by monitoring the
amperage setpoint. Adjust in increments of 0.1
amperage load of the beater motor. The amperage
amps.
load of the beater motor is low when the product in
the freezing cylinder is liquid. As the product freezes The serving temperature of soft serve product may
(thickens), the amperage load increases. When the vary throughout the day. The serving temperature
amperage load reaches the setpoint, the may range from 16_F to 19_F (-8.8_C to -7.2_C).
refrigeration cycle discontinues. (See Figure 69.)

VISCOSITY SETTING
VISC = 2.8 AMPS
CURRENT = 0.0
Exit

Figure 69

Controls, Systems and Operations 32 Model C723

Beater Motor & Belt Removal
Before service can be performed on the right side Step 3
beater motor or belt, the left side beater motor and Remove the four mounting bolts from the beater
belt must be removed, per the following steps. motor assembly plate.
Step 1
Step 4
Remove the back and side panels.
Remove the beater motor belt.
Step 2
Disconnect the wiring harness plug from the beater Step 5
motor. Set the beater motor aside.

Figure 70

Model C723 33 Controls, Systems and Operations

Jumper Pins - UVC4

JUMPER PINS FUNCTION

Jumper installed - normal applications using refrigerated mix. Enables

the 45°F (7.2°C) after 1 hour and the 41°F (5°C) after 4 hours
temperature faults. This is ignored during the first cool-down after being
JP1 Pins 1 & 2 placed in AUTO or STANDBY.
No jumper installed - general market configuration using
non-refrigerated mix. Ignores hopper temperature lockout parameters to
allow adding non-refrigerated mix into the hopper.
Domestic configuration - jumper installed. Hopper temperature not
displayed on screen.
JP2 Pins 1 & 2
International configuration - no jumper. Hopper temperature is
displayed on screen.

Programming Jumpers
Interface Board
If a jumper is present on the left interface board, the real time clock can be changed in any
W5 mode. If a jumper is present on the right interface board, the stir cycle is disabled.

W4 Not used on the Model C723.

W3 Not used on the Model C723.
If a jumper is present on the left interface board, it resets the brush clean date. If a jumper is
W2 present on the right interface board, it enables the 59°F (15°C) product temperature fault. This
is ignored during the first cool--down after being placed in AUTO or STANDBY.

Controls, Systems and Operations 34 Model C723

C723 Control Overview
Plate A.-Dec.
X68829

SEL

GND L1 5V GND L2 5V

X63925-SER Cn1 Cn2

PCB A. Interface J3
069023 CABLE
W1

U4
J4
CONTROL INTERFACE
U3

88 056864
RIBBON CABLE
056750

040040-025

040040-011
PCB A.-Interface-
PCB A.-Interface- HT-SS-UK ROHS
HT-SS-UK ROHS X63964-SER
X63964-SER

A A
B J2 B J2
1 1
J3

J3
PCB A.ROHS-Personality PCB A.ROHS-Personality
-HT-SS X63922-SER GND -HT-SS X63922-SER GND

5V 5V
051696-18

W5 W5
W4 W4
W3 W3
10 W2 10 W2

J10 J5 J10 J5

J11 J12 J11 J12

J9 J9

1 7 1 7 1 7 1 7
J8 J8

J7 J6 L1 J7 J6 L1
L2 L2
040040-040
040040-049

J17 J12

J15 J16
JP5

J10
J4

J2

UVC4
X69137-SER J11 CONTROL
PCB A.-Control X68114-SER J7

J8
J1 J13 J9

5 Vdc

Figure 71

Model C723 35 Controls, Systems and Operations

Refrigeration Schematic

Figure 72

Controls, Systems and Operations 36 Model C723

Refrigeration System Components

NAME DESCRIPTION
Mix Hopper 14 qt. (13.2 liter) capacity, wrapped with copper tubing
Freezing Cylinder Conventional, 2.8 qt. (2.7 liter) flooded evaporator
Condenser Lanced fin
Fans-Condenser Motor A.-Fan
Compressor Bristol
AXV Automatic expansion valve for the freezing cylinder - 046365
Filter/Dryer Dryer-Filter-HP62-3/8 x 1/4S - 048901
Heat Exchanger X68833
Receiver Accumulator - 047062

COMP LABEL DESCRIPTION FUNCTION BASIC OPERATING LOGIC INPUT /

OUTPUT
Mix Hopper 14 qt. (13.2 liter) capacity, Storage of product mix,
conventional copper wrap evaporator.
Freezing 2.8 qt. (2.7 liter) capacity, Freezing of product,
Cylinder conventional copper wrap evaporator.
Condenser Lanced fin Cooling of compressed
refrigerant.
Fan - Blower Provides air flow to remove On with the compresser in Output
Condenser heat from condenser heat Auto and Standby. Operates
exchanger. for 30 seconds after the
compressor shuts off.
Compressor Hermetically sealed Compresses the refrigerant. Enabled in Auto and Output
Used for barrel and hopper Standby. Off in Wash and Off
cooling in Auto and Standby. modes.
AXV Automatic expansion valve of Controls the refrigerant flow
the freezing cylinder circuit during the cooling of the
freezing cylinder.
Filter/Dryer This keeps moisture, dirt,
metal, and chips from
entering the refrigerant flow
control valves.
Heat This allows the liquid When the liquid is subcooled
Exchanger refrigerant to be cooled before it reaches the
(sub cooler) before it reaches the AXV. refrigerant control, the
refrigeration effect per unit
mass of refrigerant is
increased.
Receiver The liquid receiver is a The use of a liquid receiver
storage tank for liquid makes the quantity of
refrigerant. refrigerant in a system less
critical.

Model C723 37 Controls, Systems and Operations

Notes:

Controls, Systems and Operations 38 Model C723

 Section 3: Troubleshooting

S General Troubleshooting
S Electrical Troubleshooting
S Bacteria Troubleshooting

Model C723 39 Troubleshooting

General Troubleshooting Guide

PROBLEM CAUSE REMEDY

1. Compressor will not run. a. The power switch is in the “OFF” a. Place the switch in the “ON”
position. position.
b. An error has been made in key b. Press the correct key for AUTO
pad selection. operation.
c. The contactor is faulty. c. Replace the contactor.
d. The compressor has burned out. d. Replace the compressor.
e. The fuse or circuit breaker has e. Replace the fuse, or turn on the
blown. breaker.
f. Tripped overload (compressor). f. Place the power switch in the
“OFF” position. Allow the
compressor to cool and the
overload to close before returning
the power switch to the “ON”
position.
g. Off on reset (beater motor). g. Press the reset button.
2. Unit operates long (cycles off on a. Dirty condenser. a. Clean the condenser.
the 11 minute safety timer.
b. Scraper blades are worn. b. Replace scraper blades.
c. Shortage of refrigerant. c. Repair the leak and recharge the
unit.
d. Air in the system. d. Purge and recharge the system.
3. Head pressure is too high. a. Condenser is dirty. a. Clean condenser.
b. Water valve is out of adjustment or b. Check the adjustment and the
is restricted. water supply.
c. Insufficient air space around unit. c. Make sure there is sufficient air
space surrounding the unit (see
“Specifications”).
d. Refrigerant overcharge. d. Correct refrigerant charge.
e. Blower is faulty. e. Replace the blower.
4. Head pressure is too low. a. Refrigerant shortage. a. Repair leak and recharge.
5. Liquid line is hot. a. Shortage of refrigerant. a. Repair leak and recharge.
6. Excessive mix leakage through a. Worn or missing drive shaft seal. a. If worn, nicked, or missing, replace
the rear of the unit into the drip the drive shaft seal.
pan.
b. Inadequate lubrication. b. Lubricate properly.
c. Drive shaft rotates forward. c. Check gear alignment.

Troubleshooting 40 Model C723

 PROBLEM CAUSE REMEDY
7. Low overrun. a. Bad scraper blades. a. Replace scraper blades.
b. Long “ON” cycles. b. See problem #2.
8. Draw valve leaking. a. Worn or missing draw valve a. Replace regularly.
o-rings.
b. Inadequate lube on draw valve b. Lubricate properly.
o-rings.
c. Wrong type of lubricate being c. Use proper lubricant. Example:
used. Taylor Lube High Performance.
9. Product is not being fed into the a. Inadequate mix in the hopper (mix a. Fill hopper with mix.
freezing cylinder. out light is lit).
b. Incorrect usage of the mix feed b. Follow the correct feed tube
tube. procedures and use of the air
orifice.
10. No product being dispensed with a. Plugged door spout. a. Break down the machine and
draw valve open and machine in dislodge the door spout clog.
“AUTO” mode.
b. Beater rotating counterclockwise. b. Correct beater rotation to
clockwise.
c. Inadequate mix in the hopper (mix c. Fill hopper with mix.
out light is lit).
11. Product too soft. a. Not enough air space surrounding a. Allow 3” (76 mm) minimum
unit. clearance around all sides. Install
air discharge chute, if
available. No clearance is
required on the right side if air
discharge chute is used.
b. Bad scraper blades. b. Replace scraper blades.
c. Dirty air-cooled condenser. c. Clean monthly.
d. Outdated mix. d. Use fresh mix.
e. Refrigerant shortage. e. Locate leak and repair.
f. Product viscosity set too warm. f. Adjust product viscosity.
g. Incorrect usage of the mix feed g. Follow the correct feed tube
tube. procedures and use of the air
orifice.
12. Plugged door spout. a. Poor scraping. a. Replace scraper blades.
b. Damaged draw valve o-rings. b. Replace o-rings.
c. Damaged beater assembly. c. Inspect and replace if necessary.
d. Worn rear shell bearing. d. Inspect and replace if necessary.

Model C723 41 Troubleshooting

 PROBLEM CAUSE REMEDY
13. No freezer operation when a. Unit unplugged. a. Plug in unit.
placing unit in any mode of
operation.
b. Circuit breaker is turned off or fuse b. Turn on circuit breaker or replace
is blown. fuse.
c. Power switch is in the “OFF” c. Place power switch in the “ON”
position. position.
14. Product too stiff. a. Product viscosity set too cold. a. Adjust product viscosity.
15. Mix in the hopper is too cold. a. Temperature is out of adjustment. a. Adjust hopper temperature.
16. Mix in the hopper is too warm. a. Temperature is out of adjustment. a. Adjust hopper temperature.
17. Drive shaft is stuck in the gear a. Corners of the drive shaft, a. Replace the necessary
box coupling. coupling, or both are rounded. component(s). Do not lubricate the
end of the drive shaft.
b. Mix and lubricant are collected in b. Brush clean the rear shell bearing
the drive coupling. area regularly.
18. Freezing cylinder walls are a. Bent beater assembly. a. Replace beater.
scored.
b. Missing or worn front bearing. b. Install or replace front bearing.
c. Scraper blades incorrectly c. Install scraper blades over the
installed. appropriate securing pin on the
beater assembly.
19. Product is “popping” when drawn. a. Draw rate set too fast. a. Set the draw rate at 5 - 7-1/2
ounces of product per 10 seconds.
b. Freezer has been turned on and b. Place the unit in the “OFF” position
off several times. only when necessary.
20. Freezer shuts off and produces a a. Fault alert. a. Check the fault screen in the
fault tone. operator's menu.
b. Insufficient air space. b. Allow 3” (76 mm) minimum
clearance around all sides. Install
air discharge chute, if
available. No clearance is
required on the right side if air
discharge chute is used.
21. When “AUTO” is pressed, freezer a. Mix-out condition. a. Add mix.
goes into “STANDBY”.

Troubleshooting 42 Model C723

 PROBLEM CAUSE REMEDY
22. “Compressor on too long” fault a. The draw rate is set too fast. a. Set the draw rate at 5 - 7-1/2 oz. of
message. product per 10 seconds.
b. Inadequate air flow. b. Allow 3” (76 mm) minimum
clearance around all sides. Install
air discharge chute, if
available. No clearance is
required on the right side if air
discharge chute is used.
c. Faulty blower baffle. c. Repair or replace the blower baffle.
d. Inadequate AXV settings. d. Set AXV at proper setting.
(See Running Specifications.)
23. “Product Door Off” message is a. The door is off or is loose. a. Install the door and tighten the
displayed. hand screws.
b. Door switch is faulty. b. Replace the switch.
c. The door switch is not properly c. Make sure the door switch is fully
installed. inserted.
d. The 24V relay is faulty. d. Replace the relay.
e. There is low voltage from the 24V e. Check the power supply
transformer. connections/shorts. Replace
transformer.

Model C723 43 Troubleshooting

Electrical Troubleshooting Guide

MODES OF OPERATION:

COMPONENT STANDBY WASH AUTO

Compressor X X

Beater Motor X X X

Fan X X

Agitator X X

Troubleshooting 44 Model C723

Electrical Troubleshooting Guide

Power Cord Plugged In/Power Switch in the Power Switch in the ON Position/Mode
OFF Position Select: AUTO
L1 power from the power cord connection travels
through the EMI filter to the 16 volt transformer. The Power is sent from the L1 terminal of the interface
transformer supplies 16 VAC to terminals A and B board through the following pins on the J6 terminal:
on the interface board.
The interface board sends 5 VDC to terminal J1 on 7 for the beater motor contactor coil
the universal board. 1 for the compressor contactor coil

Power Switch in the ON Position

L1 power from the power cord connection is Power Switch in the ON Position/Mode
supplied to the terminals marked L1 on the interface Select: AUTO/Draw Switch Activated
board. To supply power to the L1 terminal on the
interface board, L1 travels through the following Power is sent from the L1 terminal on the interface
switches: Power switch, beater motor overload board through the following pins on the J6 terminal:
switch, compressor high limit switch, and 15A fuse.

Power Switch in the ON Position/Mode 7 for the beater motor contactor coil
Select: WASH 1 for the compressor contactor coil
With L1 power supplied to the L1 terminal of the
interface board, power is supplied through pin 7 of At the completion of a draw, the beater motor and
the J6 terminal, beater interlock relay, and to the compressor are cycled off by the personality board
beater motor contactor coil. amperage monitor.

Model C723 45 Troubleshooting

Bacteria Troubleshooting

Periodic product sampling is taken by a sanitarian. consumption. Educate the operator about how to
Bacteria counts should not exceed the following prevent high bacteria counts.
figures:
Note: High bacteria counts in soft serve yogurt is
normal and necessary. Coliform, however, cannot
Standard Plate Count (SPC) 50,000
be accepted in any product. The following
Coliform 10
information will help solve high coliform count
problems.
If the counts exceed the numbers listed, steps
should be taken to locate the cause. Failure to solve If sample results indicate a problem, one of
the high counts will result in an unsafe product for these areas may be a source of contamination.

CAUSE OF CONTAMINATION PREVENTION

1. Human contamination. a. Wash hands and arms past elbows.
b. Wear rubber gloves if cuts or skin conditions
exist.
c. Wash hands periodically throughout the day.
2 Residue product deposits on mix contact a. Provide the proper brushes.
surfaces (milkstone build-up).
b. Brush clean all parts and components
thoroughly. Ignoring this will allow formation of
milkstone, a porous substance which will house
bacteria and can lead to contamination of fresh
mix.
3. Worn, damaged, or cracked parts. a. Provide a food grade lubricant (example: Taylor
Lube).
b. Inspect o-rings for holes or tears. O-rings, seals
and other wear items must be supplied by the
freezer company to meet food industry
standards.
c. During the operating hours, periodically inspect
the rear drip pan for excessive leakage.
4. Improper cleaning and sanitation procedures. a. For cleaning procedures, scrub the sink and
strainers thoroughly before each use. The level
of solution in each basin must allow the largest
component to be submerged. Sanitize and
prime the freezer prior to freezing the product.
After sanitizing a freezer, use fresh mix to flush
remaining sanitizer from the freezing cylinder.
b. Provide the proper brushes, lubricants, and
single service towels.
c. Store sanitizer in a cool, dry place. Use
chemicals according to their labels.

Troubleshooting 46 Model C723

 CAUSE OF CONTAMINATION PREVENTION
4. Improper cleaning and sanitation procedures. d. Use a few good employees to follow the
(Continued) cleaning procedure correctly and consistently.
Allow the employee uninterrupted time to
complete the cleaning procedure.
e. Hold sanitizing solution in the hopper and the
freezing cylinder for five minutes.
f. Wash and sanitize the tube of lubricant. After
each use, always recap the tube.
g. Parts, components, and brushes should be
air-dried overnight. Never store the equipment in
the storage cooler.
h. Do not neglect daily cleaning practices: Wipe
the external areas of the freezer periodically
throughout the day, remove the design caps and
sanitize the area, and check the drip trays and
splash shield.
5. Mix stored improperly. a. Rotate stock to use older date code mix first.
The shelf life of mix is normally 10 days.
b. Mix must never be stacked outside or under
direct sunlight while waiting to be placed in the
cooler.
c. Place the mix directly in the cooler. Always
leave one inch between the mix and other
products to allow air to circulate around the
product.
d. Mix must not remain at room temperature for
long periods of time.
e. Hopper storage must maintain a temperature of
39_F (3.9_C). Storage temperatures above
45_F (7.2_C) will allow cell division in as little as
one hour.
f. Once the mix is placed in the hopper, covers
must be properly installed to maintain adequate
refrigeration and to prevent airborne
contaminants from entering the mix.

Model C723 47 Troubleshooting

Notes:

Troubleshooting 48 Model C723

 Section 4: Parts

S Parts Warranty Explanation

S Parts Identification
S Parts List
S Wiring Diagrams

Model C723 49 Parts

Parts Warranty Explanation

Class 103 Parts: The warranty for new equipment parts is one year from the original date of unit
installation, with a replacement parts warranty of three months.
Class 212 Parts: The warranty for new equipment parts is two years from the original date of unit
installation, with a replacement parts warranty of twelve months.
Class 512 Parts: The warranty for new equipment parts is five years from the original date of unit
installation, with a replacement parts warranty of twelve months.
Class 000 Parts: Wear Items - no warranty.

CAUTION: Warranty is valid only if required service work is provided by an Authorized Taylor Service
Technician.
NOTE: Taylor reserves the right to deny warranty claims on equipment or parts if a non-approved
refrigerant was installed in the machine, system modifications were performed beyond factory
recommendations, or it is determined that the failure was caused by neglect or abuse.
NOTE: See your Authorized Taylor Distributor for possible labor warranty.

Parts 50 Model C723

Notes:

Model C723 51 Parts

Model C723 Exploded View

Figure 73

Parts 52 Model C723

Model C723 Exploded View Parts Identification
ITEM DESCRIPTION PART NO. ITEM DESCRIPTION PART NO.
1 SHELL A.-INSULATED X68948-SER 30 COVER-CAP&RELAY 068850
1a BEARING-REAR SHELL-NICK 031324 31 CLAMP-DRYER 9.5" LONG 002911
1b WASHER-BEARING LOCK 012864 32 CHANNEL-REAR BEARING 041819
1c NUT-BEARING 028991 33 PAN A.-DRIP-HINGED X41844
1d GUIDE-DRIP SEAL 028992 34 SWITCH-TOGGLE-DPDT 054809
2 COUPLING-DRIVE 3/4 HEX 012721 35 SWITCH A.-DUAL LEVER X62400
3 GEAR A.*REDUCER 021286-SER 36 ACTUATOR A.-DRAW SWITCH X62401
4 WASHER-5/16 USS FLAT CR3 000651 37 GUIDE A.-DRIP PAN X51567
5 SCREW-5/16-18X3-1/4 HEX 022678 38 PLATE A.-DEC SEE PG. 64
6 PULLEY-2AK64-5/8 BORE 039695 39 SCREW-6-32X3/8 SLTD 002201
7 BELT-AX35 022848 40 COVER-ACCESS-LEFT 068869
8 SCREW-5/16-18X5/8 SERR. 017326 41 PANEL A-FRONT-LOWER X68858
9 NUT-1/4-20 WHIZ FLANGE LOC 017523 42 COVER-ACCESS-FRONT-R. 068844
10 MOTOR-1.0 HP 013102-27 43 VALVE-SOLENOID 7/16 ORF 048626-27
11 PULLEY-2AK20 X 5/8 BORE 034238 44 EXCHANGER A.-HEAT X68833
12 SCREW-1/4-20X5/8 SERR HWH 017522 45 COMPRESSOR L64A113BBCA 048259-27E
13 SCREW-10-32X1/2 SERR HWH 020982 46 KIT-MOUNTING-COMPRESSOR 052197
14 LUG-GROUNDING 4-14GA 017667 47 SCREW-5/16-18X1-1/2 HEX 001894
15 BLOCK-TERMINAL 2P L1,L2 039422 48 SWITCH-PRESSURE 440 PSI 048230
16 SCREW-8X1 1/4 PHLP HD RD B 039420 49 VALVE-ACCESS-1/4MFL X 3/8 053565
17 FILTER-AIR-21.688X15.813HX.7 052779-9 50 VALVE-SOLENOID 7/64 ORF 043449-27
18 CONDENSER-AC 16X16 3ROW 056944 51 DRYER-FILTER-HP62-3/8 048901
19 SHROUD A.-CONDENSER X56922 52 CONTROL A.-LOWER SEE PG. 57
20 SCREW-10X3/8 SLOTTED HEX 015582 53 COVER-CONTROL-LOWER 068860
21 SCREW-8X1/4 SLTD HEX 009894 54 MOTOR A.-DANF COND. SEE PG. 63
22 RING A.-AIR FLOW-COND. X57006 55 CONTROL A.-UPPER SEE PG. 56
23 MOTOR-FAN 185W 500302-27 56 COVER-CONTROL BOX 068856
24 SCREW-10-32X3/8 UNSL HWH 039381 57 KIT-MOUNTING-COMPRESSOR 047704
25 BRACKET-FAN CAP MOUNT 056990 58 VALVE-EPR 1/4S 022665
26 CAPACITOR-RUN 4.0UF/400V 500311 59 COMPRESSOR TL3G-R134A 047701-27
27 RECEIVER A.-REFRIG.AC X68815 60 STUD-NOSE CONE 055987
28 COVER-BOX-SPLICE 058122 61 SPACER-PROBE-MIX-MIDDLE 056907
29 BOX A.-CAP&RELAY SEE PG. 59 62 SPACER-PROBE-MIX-UPPER 056910

Model C723 53 Parts

Model C723 Operator Parts

Figure 74
ITEM DESCRIPTION PART NO. ITEM DESCRIPTION PART NO.
1 COVER-HOPPER 14 QT BLACK 041682-BLA 12 TRAY-DRIP 068864
2 ORIFICE 022465-100 13 SHIELD-SPLASH 049203
3 O-RING-3/8 OD X .070 W 016137 14 PAN A.-DRIP 15-1/8 LONG X51601
4 TUBE A.-FEED-SS 5/32 HOLE X29429-2 15 STUD-NOSE CONE 055987
5 O-RING-.643 OD X .077 W 018572 16 PANEL-SIDE-LEFT 068851
6 PANEL-REAR 068855 17 FILTER-AIR-21.688 X 15.813 052779-9
7 PANEL A.-SIDE-RIGHT X68854 18 COVER-ACCESS-FRONT R 068844
8 PANEL A.-FRONT X68777 19 SCREW-10X3/8 SLTD HEX 015582
9 SCREW-1/4-20 X 3/8 RHM-SS 011694 20 COVER-ACCESS-LEFT 068869
10 PANEL A.-FRONT-LOWER X68858 OPTIONAL FEATURE: SOME UNITS ARE
FACTORY-EQUIPPED WITH AGITATORS.
11 SHELF-DRIP TRAY 068863 (NOT SHOWN)

Parts 54 Model C723

Optional Carts
CART A.-ADA (X69400) CART A.-STD (X69425)

Figure 75

ITEM DESCRIPTION PART NO. ITEM DESCRIPTION PART NO.

1 SCREW-10-32X1/2 SLTD TRUSS 037734 1 PANEL A.-STD CART-FRONT X69426
2 PANEL-FRONT/REAR-ADA 069402 2 DOOR A.-STD CART X69295
3 CASTER-3" SWV 3/4-10 STM 030307 3 SCREW-10-32X1/2 SLTD TRUSS 037734
W/B
4 HANDLE-STNLS FLUSH PULL 019043
4 PANEL-SIDE-CART 069403
5 CASTER-3" SWV 3/4-10 STM 030307
5 CASTER-3" SWV 3/4-10STM 021279 W/B
X1"P
6 PANEL-SIDE-STD CART 069428
NOTE: ADA COMPLIANT HEIGHT CART, NOT
EQUIPPED WITH A DOOR. 7 CASTER-3" SWV 3/4-10STM 021279
X1"P
8 PANEL-REAR-STD CART 069429
NOTE: STANDARD HEIGHT CART WITH
REVERSIBLE FRONT DOOR PANEL AND REAR
PANEL.

Model C723 55 Parts

Control A.-Upper - X68824-27

Figure 76

ITEM DESCRIPTION PART NO. ITEM DESCRIPTION PART NO.

1 STARTER-1 PHASE 4 - 6.5A 066794-27J 8 SCREW-6X5/16 SLTD 013646
2 SCREW-8X1/4 SLTD HEX 009894 9 TRANS.-240V PR1/24V SEC 10 030132-27
3 RELAY-3 POLE-20A- 066795-33 10 TRANS.-CONT.-32VA 054834
208/240 50/ 120/200/24
4 LUG-GROUNDING 260 W/GR. 020928 11 FILTER-CORCOM 6EH1 040140-001
SCREW
12 BLOCK-TERMINAL 3P .25 SPD 057201
5 SCREW-10-32X1/2 SERR HWH 020982
* HARNESS-WIRE-CNTRL 068874
6 NUT-10-32 WHIZ FLANGE LOC 020983
*NOT SHOWN
7 RELAY-DPDT 100UA - 7A 1/8 052111-03

Parts 56 Model C723

Control A.-Lower - X68828-27

Figure 77

Model C723 57 Parts

Control A.-Lower - X68828-27 Parts Identification
ITEM DESCRIPTION PART NO. ITEM DESCRIPTION PART NO.
1 CABLE-RIBBON-50C-25"L.DIL/DI 040040-025 7 CABLE-RIBBON-20C-16"L-DIL/DI 040040-049
2 CABLE-RIBBON-50C-20"L-DIL/DI 040040-011 8 PCB A.-INTERFACE HT X63964-SER
3 BUSHING-SNAP 1-5/8ID X 2 OD 043637 9 CABLE-RIBBON-20C-17"L-DIL/DI 040040-013
4 PCB A.-CONTROL*UVC4 X69137-SER 10 SCREW-8X1/4 SLTD HEX WASH 009894
5 STANDOFF-NYLON-SNAP-1/2L 053413 11 BUSHING-SNAP 15/16 ID 023396
6 CABLE-RIBBON-20C-14"L-DIL/DI 040040-040 * HARNESS-WIRE-LW V-CNTL 068917
*NOT SHOWN

Parts 58 Model C723

Box A.-Cap & Relay - X68848-27

Figure 78

ITEM DESCRIPTION PART NO. ITEM DESCRIPTION PART NO.

1 RELAY-START-COMPRESSOR 062363 5 STRAP-CAPACITOR 7-11/32 037890
2 SCREW-8X1/4 SLTD HEX WASH 009894 6 SCREW-10X3/8 SLOTTED HEX 015582
3 CONNECTOR-BX 3/4 STR-2 031231 7 CAPACITOR-RUN 25UF/440V 037431
SCREW
* HARNESS-WIRE-CAP/RELAY 069079-27
4 CAPACITOR-START 033044-1 BOX
189-227UF/33
*NOT SHOWN

Model C723 59 Parts

Door and Beater Assembly

Figure 79
ITEM DESCRIPTION PART NO. ITEM DESCRIPTION PART NO.
1 PLUG-PRIME TWIN 059936 11 O-RING-7/8 OD X .103W 014402
2 O-RING-1/2OD X .070W 024278 12 CAP-DESIGN 1.010"ID-6 POINT 014218
3 GASKET-DOOR HT 4"-DOUBLE 048926 13 SEAL-DRAW VALVE H-RING 034698
4 BEARING-FRONT 050216 14 VALVE A.-DRAW-CENTER X62218
5 BEATER A.-2.8QT-HELICORE X35466 15 NUT-STUD-BLACK 2.563 LONG 058764
6 BLADE-SCRAPER-PLASTIC 035480 16 SCREW-ADJUSTMENT-5/16-24 056332
7 SHAFT-BEATER 054194 17 O-RING-1/4 OD X .070W 50 015872
8 SEAL-DRIVE SHAFT 032560 18 HANDLE A.-DRAW X56421-1
9 PIN-HANDLE-TWIN 059894 19 NUT-STUD-BLACK 3.250 LONG 058765
10 VALVE A.-DRAW X59843 20 DOOR A.-SH BAF W/PRG X68889-SER

Parts 60 Model C723

Actuator A.-Draw Switch - X62401

Figure 80

ITEM DESCRIPTION PART NO. ITEM DESCRIPTION PART NO.

1 SPRING-RETURN-LEFT- 038923 5 E-RING 1/4 032190
TWIN TWIST
6 ARM-SWITCH-DRAW-R 038650
2 BRACKET A.-SPRING RETURN X38257
7 ARM-SWITCH-DRAW-L 038649
3 SPRING-RETURN-RIGHT- 038924
TWIN TWIST 8 ROD-SPRING RETAINER 038254
9 SPRING-EXTENSION.500X.054 067352
4 PIN-PIVOT-DRAW SWITCH 038484

Model C723 61 Parts

Switch A-Dual Lever - X62400

Figure 81

ITEM DESCRIPTION PART NO. ITEM DESCRIPTION PART NO.

1 SCREW-4-40X1" TAPTITE PAN 045141 4 BRACKET-SWITCH 062394
2 WASHER-#6 SAE FLAT 18-8 SS 023546 5 SWITCH-LEVER-SPDT-10A-125 028889
3 ACTUATOR-TANDEM LEAF 062408

Parts 62 Model C723

Motor A.-Danfoss Condenser - X68882-27

Figure 82

ITEM DESCRIPTION PART NO. ITEM DESCRIPTION PART NO.

1 SCREW-10-32X3/8 UNSL HWH 039381 6 CONDENSER-AC 7 X 6 X 1.25 027155
2 ROW
2 GUARD-FAN 028534-1
7 DRYER-CAP. TUBE .026ID X 13' 047699
3 SCREW-8X1/4 SLTD HEX WASH 009894
8 MOTOR-FAN 95.3 CFM 2700 062253-27
4 SHROUD-DANFOSS 068883 RPM
5 CONNECTOR-BX 3/8 STR- 014569
2 SCREW

Model C723 63 Parts

Plate A.-Dec C723 - X68829

Figure 83

ITEM DESCRIPTION PART NO. ITEM DESCRIPTION PART NO.

1 PLATE-DEC 068830 4 SCREW-6-32X3/8 SLTD 002201
2 PCB A.-INTERFACE X63925-SER 5 CABLE-RIBBON-14C-3"L-SIL/SIL 056864
3 INSULATOR-PCB-INTERFACE 057168

Parts 64 Model C723

Accessories

Figure 84

ITEM DESCRIPTION PART NO. ITEM DESCRIPTION PART NO.

1 LUBRICANT-TAYLOR 047518 4 PAIL-MIX 10 QT 013163
2 TOOL-O-RING REMOVAL 048260-WHT ** KIT A.-TUNE-UP X49463-80
*3 SANITIZER-STERA SHEEN SEE NOTE *A sample container of sanitizer is sent with the unit. For
reorders, order Stera Sheen part no. 055492 (100 2 oz.
packs) or Kay-5 part no. 041082 (200 packs).
**Not Shown.

120106

Model C723 65 Parts

Brushes

Figure 85

ITEM DESCRIPTION PART NO. ITEM DESCRIPTION PART NO.

1 BLACK BRISTLE BRUSH 013071 4 WHITE BRISTLE BRUSH 023316
(3” x 7”)
2 DOUBLE END BRUSH 013072
3 WHITE BRISTLE BRUSH 013073
(1” x 2”)

Parts 66 Model C723

 DESCRIPTION PART QTY. WARR. REMARKS
NUMBER CLASS

Model C723
C72327FW00 & C72333FW00
208-230V 60HZ 1PH & 208-230V 60-HZ 3 PH
Parts List

A/C-BRISTOL (R404A) - ROHS COMPLIANT

ACCUMULATOR-COPPER 2"DIA 10"LG 047062 1 103

+ Available Separately
ACTUATOR A.-DRAW SWITCH * X69835 1 103 S/N M1116244 & UP REPLACES X62401
ARM-DRAW SWITCH-LEFT 069166 1 103
ARM-DRAW SWITCH-RIGHT 069167 1 103
BRACKET A.-SPRING-RETURN X69481 1 103
BRACKET A.-SWITCH *C71X* X69836 1 103
E-RING 1/4 BLACK PHOS 032190 3 000
PIN-PIVOT-DRAW SWITCH 038484 1 103
ROD-SPRING RETAINER 038254-SP 1 103
SCREW-ADJUSTMENT-DRAW PADDLE 069374 2 000
SPRING-EXTENSION.467X.062X1. 069392 2 103

67
SPRING-RETURN-LEFT-TWIN TWIS 038923 1 103
SPRING-RETURN-RIGHT-TWIN TWI 038924 1 103
ACTUATOR A.-DRAW SWITCH X62401 1 103 S/N M1116243 & PRIOR
ARM-SWITCH-DRAW-L 038649 1 103
ARM-SWITCH-DRAW-R 038650 1 103
PIN-PIVOT-DRAW SWITCH 038484 1 103
ROD-SPRING RETAINER 038254 1 103
E-RING 1/4 BLACK PHOS 032190 3 000
SPRING-EXTENSION.500X.054X1.00 067352 2 103
SPRING-RETURN-LEFT-TWIN TWIST 038923 1 103
SPRING-RETURN-RIGHT-TWIN TWIST 038924 1 103
BEARING FRONT 050216 2 000
BEARING-REAR SHELL-NICKEL 031324 2 000
+GUIDE-DRIP SEAL 028992 2 000
+NUT-BEARING 028991 2 000
+WASHER-BEARING LOCK 012864 2 000

Parts List
120106
BEATER A.-2.8QT-HELICORE X35466 2 103
 DESCRIPTION PART QTY. WARR. REMARKS
NUMBER CLASS
+BLADE-SCRAPER-PLASTIC 13-1/4L 035480 4 000

Parts List
BELT-AX35 022848 4 000
BLOCK-TERMINAL 2P L1,L2 039422 1 103 208-230V 60HZ 1PH - SPLICE BOX
BLOCK-TERMINAL 3P L1,L2,L3 039423 1 103 208-230V 60HZ 3PH
BRACKET-VALVE-DANF-LWR *C 069197 1 103

+ Available Separately
BRACKET-VALVE-DANF-UPR *C 069198 1 103
BRACKET-PANEL-FRAME *C723 069361 1 103
BRUSH-REAR BRG 1"D X 2"LG X 14 013071 1 000
BRUSH-DBL END-PUMP & FEED TUBE 013072 1 000
BRUSH-DRAW VALVE 1"OD X 2"X17" 013073 1 000
BRUSH-MIX PUMP BODY-3" X 7" WH 023316 1 000
BUSHING-SNAP 11/16 ID X 7/8OD 010548 2 103
BUSHING-SNAP 1-5/8ID X 2 OD 043637 2 103
BUSHING-SPLIT 43/64ID X 7/8OD 027691 1 103 MAIN COMP
CABLE-CONTROL/INTERFACE ADAPT 069024 1 103

68
CABLE-RIBBON-14C-3"L-SIL/SIL 056864 1 103 DEC PLATE
CABLE-RIBBON-50C-20"L-DIL/DIL 040040-011 1 103
CABLE-RIBBON-20C-17"L-DIL/DILR 040040-013 1 103
CABLE-RIBBON-50C-25"L.DIL/DIL 040040-025 1 103
CABLE-RIBBON-20C-14"L-DIL/DIL 040040-040 1 103
CABLE-RIBBON-20C-16"L-DIL/DIL 040040-049 1 103
CABLE-CONTROL/INTERFACE * 069023 1 103 S/N M1063856 & UP
CABLE-USB 056785 1 103 S/N M1063855 & PRIOR TO UVC4
CABLE-CONTROL/INTERFACE A 069024 1 S/N M1063855 & PRIOR TO UVC4
CAP-DESIGN 1.010"ID-6 POINT 014218 3 000
COMPRESSOR TL3G-R134A 047701-27 1 512 **SEE KIT X48314-27
+CAPACITOR-START 60UF-220/275V 047703 1 103
+RELAY-START-COMPRESSOR-TL3G 047702-27 1 103
COMPRESSOR L64A113BBCA 048259-27E 1 512 208-230V 60HZ 1PH
+CAPACITOR-RUN 25UF/440V 037431 1 103
+CAPACITOR-START 189-227UF/330V 033044-1 1 103
+RELAY-START-COMPRESSOR 062363 1 103

Model C723
 DESCRIPTION PART QTY. WARR. REMARKS
NUMBER CLASS
+SCREW-5/16-18X1-1/2 HEX HEAD 001894 4 000
+SLEEVE-MOUNTING-COMP. 039924 4 000

Model C723
+GROMMET-COMPRESSOR MOUNTING 037428 4 000
COMPRESSOR L63A113DBLA 048259-33 1 512 208-230V 60HZ 3PH
+SCREW-5/16-18X1-1/2 HEX HEAD 001894 4 000

+ Available Separately
+SLEEVE-MOUNTING-COMP. 039924 4 000
+GROMMET-COMPRESSOR MOUNTING 037428 4 000
CONDENSER-AC 16X16 3ROW 14FPI 056944 1 103 FAN MOTOR
CONDENSER-AC 7X6X1.25-2 ROW 027155 1 103
CONTROL-UVC4 X68114-SER 1 212 BASE BOARD FOR X69137 PCB A.-CONTROL UVC4,
S/N M1063856 & UP
COUPLING-DRIVE 3/4 HEX X 1-7/8 012721 2 103
COVER-HOPPER-14 QT-BLACK 041682-BLA 2 103
DECAL-DOOR-3 SPOUT-TWIN TWIST 062239 1 000
DECAL-INST-CLN HPR 019029 1 000

69
DECAL-TROUBLESHOOT 038374 1 000
DIAGRAM-WIRING *C723* 068807-27 1 000 208-230V 60HZ 1PH
DIAGRAM-WIRING *C723* 068807-33 1 000 208-230V 60HZ 3PH
DOOR A.-*SH BAF*W/PRG *C723* X68889-SER 1 103
+FRONT BEARING 050216 2 000
+GASKET-DOOR HT 4"-DOUBLE 048926 2 000
+HANDLE A.-DRAW *C602*C606* X56421-1 3 103
+O-RING-1/4 OD X .070W 50 DURO 015872 3 000
+SCREW-ADJUSTMENT-5/16-24 *602* 056332 3 103
+PIN-HANDLE-TWIN *C712/C717* 059894 1 103
+PLUG-PRIME TWIN *C712/C713* 059936 2 103
+O-RING-1/2OD X .070W 024278 4 000
+VALVE A.-DRAW *C712/C713* X59843 2 103
+O-RING-7/8 OD X .103W 014402 4 000
+VALVE A.-DRAW-CENTER X62218 1 103
+SEAL-DRAW VALVE *LARGE H-RING* 034698 1 000
+O-RING-7/8 OD X .103W 014402 1 000

Parts List
 DESCRIPTION PART QTY. WARR. REMARKS
NUMBER CLASS
DRYER-FILTER-HP62-3/8 X 1/4S 048901 1 000

Parts List
FASTENER-CLIP 1/4-20 U-TYPE 045865 14 000
FASTENER-DOOR LATCH 030787 2 000 LOWER PANEL
FASTENER-DOOR STRIKE 030788 2 000 LOWER PANEL
FILTER-AIR-21.688X15.813HX.70W 052779-9 1 000

+ Available Separately
FILTER-CORCOM 6EH1 040140-001 1 103 UPPER CONTROL
FUSE-15 AMP-IN LINE-NON DELAY 045293 2 000 REPLACES 076414 2-22-11
+HOLDER-FUSE-IN LINE-TYPE HLR 045606 2 000
FORM-QUALITY REPORT BY FAX 065712 1 000
GASKET-BASE PAN *C723* 068776 1 000
+SCREW-10X7/16 UNSL TD HWH 066234 12 000 PAN GASKET
GASKET-DOOR HT 4"-DOUBLE 048926 2 000
GEAR A.*REDUCER 4.21:1 SERVICE 021286-SER 2 212
+SCREW-5/16-18X3-1/4 HEX HEAD 022678 8 000 GEAR
GUARD-POWER SWITCH 034830 1 103

70
GUIDE A.-DRIP PAN *338* X51567 1 103
GUIDE-DRIP PAN 068932 2 103
GUIDE-FILTER-LEFT *C708/C709* 056941 1 103
GUIDE-FILTER-RIGHT *C708/C709* 056943 1 103
HARNESS-WIRE-BTR MTR *C723* L 068915-27L 1 103 208-230V 60HZ 1PH
HARNESS-WIRE-BTR MTR *C723* R 068915-27R 1 103 208-230V 60HZ 1PH
HARNESS-WIRE-CAP/RELAY BOX 069079-27G 1 103 208-230V 60HZ 1PH
HARNESS-WIRE-MAIN POWER *C723* 069083-27G 1 103 208-230V 60HZ 1PH
HARNESS-WIRE-BTR MTR *C723* 068915-33L 1 103 208-230V 60HZ 3PH
HARNESS-WIRE-BTR MTR *C723* 068915-33R 1 103 208-230V 60HZ 3PH
HARNESS-WIRE-COMP *C723* 069079-33G 1 103 208-230V 60HZ 3PH
HARNESS-WIRE-MAIN POWER *C723* 069083-33G 1 103 208-230V 60HZ 3PH
HARNESS-WIRE-MIX LVL *C723* 068873 1 103 208-230V 60HZ 3PH
HARNESS-WIRE-CNTRL *C723* 068874 1 103 UPPER CONTROL
HARNESS-WIRE-LW V-CNTL*C723* 068917 1 103 LOWER CONTROL
HOLDER-FUSE-IN LINE-TYPE HLR 045606 2 000
INTERLOCK A.-DOOR X65658 1 103

Model C723
 DESCRIPTION PART QTY. WARR. REMARKS
NUMBER CLASS
SWITCH-REED*DOOR INTERLOCK*68" 056771 1 103
SPRING-INTERLOCK DOOR 065409 1 000

Model C723
JACK A.-FLAVORBURST X56353 2 103
KIT A.-DANFOSS *GENERAL* X48314SER2 1 512
+COMPRESSOR TL3G-R134A 047701-27 1 512

+ Available Separately
+CAPACITOR-START 60UF-220/275V 047703 1 103
+COVER-TERMINAL-COMPRESSOR 047739 1 103
+DRYER-CAP. TUBE .026ID X 13FT 047699 1 000
+KIT-MOUNTING-COMPRESSOR 047704 1 000
+RELAY-START-COMPRESSOR-TL3G 047702-27 1 103
KIT A.-TUNE UP-3 SPT C713 X49463-80 1 000
BEARING-FRONT 050216 2 000
CAP-DESIGN 1.010"ID-6 POINT 014218 3 000
GASKET-DOOR HT 4"-DOUBLE 048926 2 000
O-RING-.643 OD X .077W 018572 8 000

71
O-RING-1/2OD X .070W 024278 4 000
O-RING-3/8 OD X .070W 016137 2 000
O-RING-7/8 OD X .103W 014402 6 000
SEAL-DRAW VALVE 034698 1 000
SEAL-DRIVE SHAFT 032560 2 000
TOOL-O-RING REMOVAL-FREEZER 048260-WHT 1 000
LABEL-CAUTION-GRD-PERM-ENG/SP 032164 1 000
LABEL-CK MTR ROTATE-CW-ENG/SPN 020090 2 000 208-230V 60HZ 3PH
LABEL-DOOR-MOVE PART 032749 1 000
LABEL-SW-POWER-OFF/ON-SYMBOLS 052632 1 000
LABEL-WARN-COVER 051433 5 000
LABEL-WARN-ELEC-SGL-SMALL 032717 5 000
LIP-DRIP-NOSE CONE-TWIN 036434 1 000
LUBRICANT-TAYLOR 4 OZ. 047518 1 000
MAN-OPER C723 069127-M 1 000
MOTOR-1.0 HP 013102-27 2 212 208-230V 60HZ 1PH
MOTOR-1.0 HP 013102-33 2 212 208-230V 60HZ 3PH

Parts List
 DESCRIPTION PART QTY. WARR. REMARKS
NUMBER CLASS
+LABEL-CK MTR ROTATE-CW-ENG/SPN 020090 2 000 208-230V 60HZ 3PH

Parts List
MOTOR-FAN 95.3 CFM 2700 RPM 062253-27 1 103 **SEE KIT A.-MOTOR-FAN X62253-27
+SCREW-10-32X3/8 UNSL HWH SERR 039381 2 000
+GUARD-FAN 028534-1 1 103
NUT-STUD-BLACK 2.563 LONG 058764 2 103

+ Available Separately
NUT-STUD-BLACK 3.250 LONG 058765 2 103
ORIFICE 022465-100 2 103
+O-RING-3/8 OD X .070W 016137 2 000
PAIL-MIX 10 QT. 013163 1 000 REPLACES 023348 12-12-11
PAN A.-DRIP 15 1/8 LONG X51601 1 103
PAN A.-DRIP-HINGED *794* X41844 1 103
+CHANNEL-REAR BEARING DRIP 041819 1 103
PANEL A.-FRONT *C723* X68777 1 103
PANEL A.-FRONT-LOWER *C723* X68858 1 103
PANEL A.-SIDE RIGHT *C723* X68854 1 103

72
PANEL-REAR *C723*AC 069340 1 103
PANEL-SIDE LEFT *C723* 068851 1 103
PCB A.-CONTROL*C722/723* UVC4 X69137-SER 1 212 S/N M1063856 & UP - LOWER CONTROL
CONTROL-UVC4 X68114-SER 1 212
PCB A.-INTERFACE-HT-SS-UK ROHS X63964-SER 2 212 LOWER CONTROL
PCB A.-INTERFACE BASE-UK X63920-SER 2 212
CHIP-SOFTWARE MIX LEVEL X40799-SER 2 103
PCB A.-ROHS-PERSONALITY-HT-SS X63922-SER 2 212
PCB A.-INTERFACE*C712-C717*ROHS X63925-SER 1 212 DEC PLATE
CHIP-SOFTWARE *C602* FP X40821-SER 1 103
+CABLE-RIBBON-14C-3"L-SIL/SIL 056864 1 212
PLATE-DEC *C723* 068830 1 103
PROBE A.-MIX X56912 2 103
+SPACER-PROBE-MIX-UPPER *C708* 056910 2 000
+SPACER-MIX PROBE *C708* 056985 2 000
PROBE-MIX OUT *C708* 056908 2 103
+SPACER-PROBE-MIX-MIDDLE *C708* 056907 2 000

Model C723
 DESCRIPTION PART QTY. WARR. REMARKS
NUMBER CLASS
PULLEY-2AK20 X 5/8 BORE 034238 2 103
PULLEY-2AK64-5/8 BORE 039695 2 103

Model C723
RELAY-3 POLE-20A-208/240 50/60 066795-33 1 103 UPPER CONTROL
RELAY-DPDT 100UA TO 7A 1/8HP 052111-03 2 103 UPPER CONTROL
RING A.-AIR FLOW-COND.*C708* X57006 1 103

+ Available Separately
SANITIZER-STERA SHEEN -GREEN 055492 1 000
SHAFT-BEATER 054194 2 103
+SEAL-DRIVE SHAFT 032560 2 000
SHELF-DRIP TRAY *C723* 068863 1 103
SHELL A.-INSULATED *C723* X68948-SER 1 512
BEARING-REAR SHELL-NICKEL 031324 2 000
GUIDE-DRIP SEAL 028992 2 000
NUT-BEARING 028991 2 000
WASHER-BEARING LOCK 012864 2 000
STUD-NOSE CONE *C602* 055987 4 103

73
SHIELD-SPLASH *M706/707/708 SS 049203 1 103
SHROUD A.-CONDENSER *C708/C709 X56922 1 103
SWITCH A.-DUAL LEVER *C71 X69838 1 103 S/N M1116244 & UP REPLACES X62400
ACTUATOR-TANDEM LEAF 062408 2 103
BRACKET-SWITCH *C71X* 069839 1 103
SCREW-4-40X1 PHIL. PAN TAPTI 045141 4 000
SWITCH-LEVER-SPDT-10A-125-250V 028889 4 103
WASHER-#6 SAE FLAT 18-8 SS 023546 2 000
SWITCH-PRESSURE 440 PSI-SOLDER 048230 1 103 LINE A.-DISCHARGE *C723*
SWITCH A.-REED INTERLOCK DOOR X65658 1 103
SWITCH-REED*DOOR INTERLOCK*68" 056771 1 103
SWITCH-TOGGLE-DPDT*VDE APPROVD 054809 1 103 replaces 068221
+GUARD-POWER SWITCH 034830 1 103
STARTER-1 PHASE 4 TO 6.5 AMP 066794-27J 2 103 208-230V 60HZ 1PH - UPPER CONTROL
+OVERLOAD-THERMAL-1P-4.0/6.5A 067461-1J 2 103
STARTER-3 PHASE 4 TO 6.5 066794-33J 2 103 208-230V 60HZ 3PH
+OVERLOAD-THERMAL-3P-4.0/6.5A 067461-3J 2 103

Parts List
 DESCRIPTION PART QTY. WARR. REMARKS
NUMBER CLASS
STUD-NOSE CONE *C602* 055987 4 103

Parts List
TRANS.-240V PR1/24V SEC 10 VA 030132-27 1 103 UPPER CONTROL
TRANS.-CONT.-32VA 120/200/240V 054834 1 103 UPPER CONTROL
TRAY-DRIP *C723* 068864 1 103
TRIM-REAR CORNER-L *C723* 068846 1 103

+ Available Separately
TRIM-REAR CORNER-R *C723* 068847 1 103
TUBE A.-FEED-SS-5/32 HOLE DIA X29429-2 2 103
VALVE-ACCESS-1/4MFL X 3/8 053565 1 103 LINE A.-DANFOSS *C723*
VALVE-ACCESS-1/4MFL X 3/8ODSDR 053565 4 103 LINE A.-DISCHARGE *C723*
+CAP-VALVE-ACCESS 9/16 HEX 054518 2 000
+CAP-VALVE-ACCESS 13/16 HEX 054519 2 000
+COUPLING-3/8FS X 1/4FS 031791 103
VALVE-EPR 1/4S 022665 1 103 LINE A.-DANFOSS *C723*
VALVE-EXP-AUTO-1/4S X1/4 FPT 046365 2 103
+BOOT-VALVE-EXPANSION 050900 2 000

74
VALVE-SOLENOID 1/2ORF X 5 069559-27 2 103 S/N M1117098 & UP REPLACES 048626-27
VALVE-SOLENOID 7/16 ORF 5/8ODF 048626-27 2 103 LINE A.-SUCTION-SOLENOID*C723*
VALVE-SOLENOID 7/64ORF X 1/4S 043449-27 2 103 LINE A.-LIQUID *C723*

50 HZ - C723-40 - 220-240V 50HZ 1PH

C723-58 - 380-415V 50HZ 3N~(4WIRE)
BLOCK-TERMINAL 2P L1,N 039421 1 103 220-240V 50HZ 1PH
BLOCK-TERMINAL 4P L1,L2,L 039424 1 103 380-415V 50HZ 3N~ (4WIRE)
BRACKET-CAPACITOR *C708/C 059353 1 103 220-240V 50HZ 1PH
CAPACITOR A.-RF X58666 1 000 220-240V 50HZ 1PH
CAPACITOR-RUN 25UF/370VAC 023739 1 103 220-240V 50HZ 1PH
CAPACITOR-START 161-193UF 031790 1 103 220-240V 50HZ 1PH
COMPRESSOR L63A113BBKA 048259-40 1 512 220-240V 50HZ 1PH
COMPRESSOR L63A113DBEA 048259-58 1 512 380-415V 50HZ 3N~ (4WIRE)
DIAGRAM-WIRING *C723* 068807-40 1 000 220-240V 50HZ 1PH
DIAGRAM-WIRING *C723* 068807-58 1 000 380-415V 50HZ 3N~ (4WIRE)
HARNESS-WIRE-BTR MTR 068915-33L 1 103 380-415V 50HZ 3N~ (4WIRE)

Model C723
HARNESS-WIRE-BTR MTR 068915-33R 1 103 380-415V 50HZ 3N~ (4WIRE)
 DESCRIPTION PART QTY. WARR. REMARKS
NUMBER CLASS
HARNESS-WIRE-CAP/RELAY BO 069079-40 1 103 220-240V 50HZ 1PH
HARNESS-WIRE-COMP *C723* 069079-33G 1 103 380-415V 50HZ 3N~ (4WIRE)

Model C723
HARNESS-WIRE-MAIN POWER 069083-58G 1 103 380-415V 50HZ 3N~ (4WIRE)
HARNESS-WIRE-MAIN POWER 069083-40G 1 103 220-240V 50HZ 1PH
LABEL-3PH MTR PROT/1PH 025949 1 000 380-415V 50HZ 3N~ (4WIRE)

+ Available Separately
MOTOR-1.0 HP 013102-34 2 212 220-240V 50HZ 1PH
MOTOR-1.0 HP 013102-35 2 212 380-415V 50HZ 3N~ (4WIRE)
PULLEY-2AK25 X .6255-.626 021076 2 103 220-240V 50HZ 1PH / 380-415V 50HZ 3N~ (4WIRE)
RELAY-START-COMPRESSOR 038146 1 103 220-240V 50HZ 1PH
STARTER-3 PHASE 1.6 TO 2. 066794-33G 2 103 380-415V 50HZ 3N~ (4WIRE)

ADJUSTABLE FEED TUBE

O-RING-.291 ID X .080W 018550 6 000
TUBE A.-FEED-INNER-AIR/MI X67103 2 103
TUBE A.-FEED-OUTER-HT X67104 2 103
KIT A.-TUNE UP-3 SPT X49463-80A 1 000

75
LONGER DRAW VALVES
VALVE A.-DRAW-CENTER X66429 1 103
VALVE A.-DRAW*C712/C713* X66430 2 103
O-RING-7/8 OD X .103W 014402 5 000

REAR MIX LIGHTS

CABLE-RIBBON-10C-73 DIL/D 040040-030 1 103
TRIM A.-CORNER-LIGHTS *72 X69387-SER 1
DECAL-REAR MIX LIGHTS *C723* 069413 1 000
PCB A.-LED-4 POSITION X63930-SER 1 212
STANDOFF-NYLON 6-32X1/2L SNA 040280-002 2 000
TRIM A.-REAR CORNER L. *723* X69386 1 103

Parts List
 DESCRIPTION PART QTY. WARR. REMARKS
NUMBER CLASS

C72327FWBE

Parts List
ROHS COMPLIANT-HOPPER AGITATOR
BLADE A.-AGITATOR *794* X56591-SP 2 103 208-230V 60HZ 1PH/220-240V 50HZ 1PH/380-415V 50HZ
3N~(4WIRE)
HARNESS-WIRE-MIX LVL *C72 068873 1 103 208-230V 60HZ 1PH

+ Available Separately
HARNESS-WIRE-MIX LVL *C72 068873-HA 1 103 220-240V 50HZ 1PH/380-415V 50HZ 3N~(4WIRE)
HOUSING A.-AGITATOR *C708* X56586-03 2 103 208-230V 60HZ 1PH/220-240V 50HZ 1PH/380-415V 50HZ
3N~(4WIRE)
BODY-AGITATOR HOUSING *C708* 056588 2 103 208-230V 60HZ 1PH/220-240V 50HZ 1PH/380-415V 50HZ
3N~(4WIRE)
CAP-AGITATOR HOUSING *C708* 056589 2 103 208-230V 60HZ 1PH/220-240V 50HZ 1PH/380-415V 50HZ
3N~(4WIRE)
O-RING-1-3/8 OD X .070W 017395 2 000 208-230V 60HZ 1PH/220-240V 50HZ 1PH/380-415V 50HZ
3N~(4WIRE)
MAGNET A.-AGITATOR*C708* X57341 2 103 208-230V 60HZ 1PH/220-240V 50HZ 1PH/380-415V 50HZ

76
3N~(4WIRE)
SCREW-8-32X3/16 SOCKET SET 006812 2 000 208-230V 60HZ 1PH/220-240V 50HZ 1PH/380-415V 50HZ
3N~(4WIRE)
MOTOR-AGITATOR-24VAC 50/60 H 050535-03 2 103 208-230V 60HZ 1PH/220-240V 50HZ 1PH/380-415V 50HZ
3N~(4WIRE)
PLATE-HOLDING-AGITATOR *C708 056587 2 103 208-230V 60HZ 1PH/220-240V 50HZ 1PH/380-415V 50HZ
3N~(4WIRE)
+CAPACITOR-MOTOR-AGITATOR 057525 2 103 208-230V 60HZ 1PH/220-240V 50HZ 1PH/380-415V 50HZ
3N~(4WIRE)
SCREW-4-40X1/4 SOCKET HEAD 600165 4 000 208-230V 60HZ 1PH/220-240V 50HZ 1PH/380-415V 50HZ
3N~(4WIRE)
LABEL-CAUTION-AGITATOR 045191 2 000 208-230V 60HZ 1PH
SHELL A.-INSULATED *C723* X68775-SER 1 512 208-230V 60HZ 1PH/220-240V 50HZ 1PH/380-415V 50HZ
3N~(4WIRE)
STUD-NOSE CONE *C602* 055987 4 103 208-230V 60HZ 1PH/220-240V 50HZ 1PH
STARTER-1 PHASE 6.3 TO 10 066794-27K 2 103 208-230V 60HZ 1PH
OVERLOAD-THERMAL-1P-6.3/10A 067461-1K 2 103 208-230V 60HZ 1PH

Model C723
 DESCRIPTION PART QTY. WARR. REMARKS
NUMBER CLASS
STARTER-1 PHASE 4 TO 6.5 AMP 066794-27J 2 103 220-240V 50HZ 1PH
+OVERLOAD-THERMAL-1P-4.0/6.5A 067461-1J 2 103 220-240V 50HZ 1PH

Model C723
STARTER-3 PHASE 1.6 TO 2.5 AMP 066794-33G 2 103 380-415V 50HZ 3N~ (4WIRE)
+OVERLOAD-THERMAL-3P-1.6/2.5A 067461-3G 2 103 380-415V 50HZ 3N~ (4WIRE)
TRANS.-240V PR1/24V SEC 1 030132-27 1 103 208-230V 60HZ 1PH

+ Available Separately
TRANS.-120/208/240V PRI 2 051660 1 103 220-240V 50HZ 1PH/380-415V 50HZ 3N~(4WIRE)

TOP AIR DISCHARGE

PANEL A.-DUCT-RIGHT *C723 X68875-SER 1 103

CART
HC MODEL C206 CART C20600-000
BRACKET-HORIZONTAL BRACE 069061 2 103
CASTER-3" SWV 3/4-10 STM W/B 030307 2 103
CASTER-3" SWV 3/4-10STM X1"P 021279 2 103
DOOR A.-STD CART *C723* X69295 1 103

77
HANDLE-STNLS FLUSH PULL 019043 1 103
HINGE A.-DOOR *8634* LEFT X45741 2 103
HINGE A.-PIN *8634* LEFT X45743 2 103
HOOD A.-CART *C723* X69059 1 103
MAGNET 6-12LBS. 013645 1 103
NUT-10-24 HEX MACHINE SCREW 076685 2 000
NUT-10-32 WHIZ FLANGE LOCK 079150 4 000
NUTSERT-10-32/.020-.130 GRIP 053431 2 103
PANEL A.-STD CART-FRONT *C72 X69426 1 103
PANEL-REAR-STD CART *C723* 069429 1 103
PANEL-SIDE-STD CART *C723* 069428 2 103
PLUG-HOLE 5/8 DIA-BLACK 033601 2 000
SCREW-10-24X1/2 TORX TRUSS 002077 16 000
SCREW-10-32X1/2 SLTD TRUSS 037734 6 000
SCREW-10-32X1/4 SLTD TRUSS 027408 8 000
SCREW-6-32X5/8 SLTD ROUND 019309 2 000
SPACER-PANEL MOUNTING 3/8 500281 4 103

Parts List
Model C723
068807-27
10/11
Model C723
068807-27
Inset
10/11
Model C723
068807-33
10/11
Model C723
068807-58
11/28/11