DON HONORIO VENTURA STATE COLLEGE OF HOSPITALITY AND

Cabambangan, Villa de Bacolor 2001, Pampanga, Philippines

UNIVERSITY
Tel. No. (6345) 458 0021 ; Fax (6345) 458 0021 Local 211
URL: http://dhvsu.edu.ph
ISO 9001: 2015
QMS-Certified
TOURISM MANAGEMENT
DHVSU Mexico Campus, San Juan, Pampanga
E-Mail Address: [email protected]

OUTCOMES-BASED TEACHING AND LEARNING COURSE PLAN Indexing DHVSU-BC-CHTM-OBTLCP-001

(Bachelor of Science in Hospitality Management) Revision No.
Semester 1st Semester
Academic Year 2021-2022
Institutional Vision, Mission, and Core Values

University Vision
A lead university in producing quality individuals with competent capacities to generate knowledge and technology and enhance professional practices for sustainable
national and global competitiveness through continuous innovation

University Mission
DHVSU commits itself to provide an environment conducive to continuous creation of knowledge and technology towards the transformation of students into globally
competitive professionals through the synergy of appropriate teaching, research, service and productivity functions.

Core Values
 Professionalism
 Excellence
 Good Governance
 Gender Sensitivity and Responsiveness
 Disaster Resiliency

Course Information

Course Code HPFOODSERVE Course Title FUNDAMENTALS IN FOOD SERVICE OPERATIONS

This course covers the principles of management applied to the preparation and service of food and beverage in the Hospitality Industry
particularly the dining room and banquet management. This will help the students to learn the necessary knowledge, develop the various skills
and cultivate the proper attitudes needed for the delivery of quality service of food and beverage operations in hotels and restaurants. Topics
include the following: Clean and tidy bar and food service areas; Develop and maintain food and beverage product knowledge; Manage the
Course Description
responsible service of alcohol; Prepare and serve cocktails; Prepare and serve non-alcoholic beverages; Provide link between kitchen and
service area; Provide advice to patrons on food and beverage services; Provide food and beverages services; Provide room service; Provide
silver service; Take food orders and provide courteous table service; Manage intoxicated persons.

Course Credits / Units 2/1 units No. of Hours/week 2 ½ hours Lecture & ½ hours Laboratory - Virtual/Online
Pre-requisite/s Co-requisite/s HEFNB, HEDESIGN
Course Classification 2nd year standing – Major Subject Curriculum Basis CMO 62, series of 2017
No. of Times Revised Date of Revision

Page 1 of 21
 DON HONORIO VENTURA STATE COLLEGE OF HOSPITALITY AND
Cabambangan, Villa de Bacolor 2001, Pampanga, Philippines
UNIVERSITY
Tel. No. (6345) 458 0021 ; Fax (6345) 458 0021 Local 211
URL: http://dhvsu.edu.ph
ISO 9001: 2015
QMS-Certified
TOURISM MANAGEMENT
DHVSU Mexico Campus, San Juan, Pampanga
E-Mail Address: [email protected]

Course Structure

This course will adapt the Blended Learning Approach, which means that Face-to-Face and Distance Education/ Learning modalities will compose the course structure.
Students will participate through varied online strategies and media.

Program Outcomes

Specific to the major (Hospitality)

PO-6.5.1 Produce food products and services complying with the enterprise standards.
PO-6.5.2 Apply management skills in F & B service operations.
PO-6.5.3 Perform and provide full guest cycle services for front office.
PO-6.5.4 Perform and maintain various housekeeping services for guest and facility operations
PO-6.5.5 Plan and implement a risk management program to provide a safe and secure workplace
PO-6.5.6 Provide food and beverage service and manage the operation seamlessly based on industry standards

The Beginning Teacher Indicators (Philippine Professional Standards for Teachers [PPST])

Domain 1: Content Knowledge and Pedagogy Domain 2: Learning Environment Domain 3: Diversity of Learners
1.1.1. Demonstrate content knowledge and its 2.1.1. Demonstrate knowledge of policies, guidelines 3.1.1. Demonstrate knowledge and understanding of
application within and/or across curriculum and procedures that provide safe and secure differentiated teaching to suit the learners’
teaching areas. learning environments. gender, needs, strengths, interests and
experiences.
1.2.1. Demonstrate an understanding of research- 2.2.1. Demonstrate understanding of learning 3.2.1. Implement teaching strategies that are
based knowledge and principles of teaching and environments that promote fairness, respect responsive to the learners’ linguistic, cultural,
learning. and care to encourage learning. socio-economic and religious backgrounds.
1.3.1 Show skills in the positive use of ICT to facilitate 2.3.1. Demonstrate knowledge of managing 3.3.1. Use strategies responsive to learners with
the teaching and learning process. classroom disabilities, giftedness and talents.
structure that engages learners, individually or
in groups, in meaningful exploration, discovery
and hands-on activities within the available
physical learning environments
1.4.1 Demonstrate knowledge of teaching strategies 2.4.1. Demonstrate understanding of supportive 3.4.1. Demonstrate understanding of the special
Page 2 of 21
 DON HONORIO VENTURA STATE COLLEGE OF HOSPITALITY AND
Cabambangan, Villa de Bacolor 2001, Pampanga, Philippines
UNIVERSITY
Tel. No. (6345) 458 0021 ; Fax (6345) 458 0021 Local 211
URL: http://dhvsu.edu.ph
ISO 9001: 2015
QMS-Certified
TOURISM MANAGEMENT
DHVSU Mexico Campus, San Juan, Pampanga
E-Mail Address: [email protected]

that promote literacy and numeracy skills. learning environments that nurture and inspire educational needs of learners in difficult
learner participation. circumstances, including: geographic isolation;
chronic illness; displacement due to armed
conflict, urban resettlement or disasters; child
abuse and child labor practices.
1.5.1 Apply teaching strategies that develop critical 2.5.1. Demonstrate knowledge of learning 3.5.1 Demonstrate knowledge of teaching strategies
and creative thinking, and/or other higher-order environments that motivate learners to work that are inclusive of learners from indigenous
thinking skills. productively by assuming responsibility for their groups.
own learning.
1.6.1 Use Mother Tongue, Filipino and English to 2.6.1. Demonstrate knowledge of positive and non-
facilitate teaching and learning. violent discipline in the management of learner
behavior.
1.7.1 Demonstrate an understanding of the range of
verbal and non-verbal classroom
communication strategies that support learner
understanding, participation, engagement and
achievement.

Domain 6: Community Linkages and Domain 7: Personal Growth and

Domain 4: Curriculum and Planning Domain 5: Assessment and Reporting
Professional Engagement Professional Development
4.1.1 Prepare developmentally 5.1.1. 5.1.1 Demonstrate knowledge of 6.1.1. Demonstrate an understanding of 7.1.1. Articulate a personal philosophy
. sequenced teaching and learning the design, selection, organization knowledge of learning of teaching that is learner-
processes to meet curriculum and use of diagnostic, formative environments that are responsive centered.
requirements. and summative assessment to community contexts.
strategies consistent with
curriculum requirements.
4.2.1 Identify learning outcomes that are 5.2.1. Demonstrate knowledge of 6.2.1. Seek advice concerning 7.2.1. Demonstrate behaviors that
. aligned with learning monitoring and evaluation of strategies that build relationships uphold the dignity of teaching as
competencies. learner progress and achievement with parents/ guardians and the a profession by exhibiting
using learner attainment data. wider community. qualities such as caring attitude,
respect and integrity.
4.3.1 Demonstrate knowledge in the 5.3.1. Demonstrate knowledge of 6.3.1. Demonstrate awareness of 7.3.1. Seek opportunities to establish
. implementation of relevant and providing timely, accurate and existing laws and regulations that professional links with
responsive learning programs. constructive feedback to improve apply to the teaching profession, colleagues.
learner performance. and become familiar with the
responsibilities specified in the

Page 3 of 21
 DON HONORIO VENTURA STATE COLLEGE OF HOSPITALITY AND
Cabambangan, Villa de Bacolor 2001, Pampanga, Philippines
UNIVERSITY
Tel. No. (6345) 458 0021 ; Fax (6345) 458 0021 Local 211
URL: http://dhvsu.edu.ph
ISO 9001: 2015
QMS-Certified
TOURISM MANAGEMENT
DHVSU Mexico Campus, San Juan, Pampanga
E-Mail Address: [email protected]

Code of Ethics for Professional

Teachers.
4.4.1 Seek advice concerning strategies 5.4.1. Demonstrate familiarity with a 6.4.1. Demonstrate knowledge and 7.4.1. Demonstrate an understanding of
. that can enrich teaching practice. range of strategies for understanding of school policies how professional reflection and
communicating learner needs, and procedures to foster learning can be used to improve
progress and achievement. harmonious relationships with the practice.
wider school community.
4.5.1 Show skills in the selection, 5.5.1. Demonstrate an understanding of 7.5.1. Demonstrate motivation to
. development and use of a variety the role of assessment data as realize professional development
of teaching and learning feedback in teaching and learning goals based on the Philippine
resources, including ICT, to practices and programs. Professional Standards for
address learning goals. Teachers.

Page 4 of 21
 DON HONORIO VENTURA STATE COLLEGE OF HOSPITALITY AND
Cabambangan, Villa de Bacolor 2001, Pampanga, Philippines
UNIVERSITY
Tel. No. (6345) 458 0021 ; Fax (6345) 458 0021 Local 211
URL: http://dhvsu.edu.ph
ISO 9001: 2015
QMS-Certified
TOURISM MANAGEMENT
DHVSU Mexico Campus, San Juan, Pampanga
E-Mail Address: [email protected]

Differentiated Learning Modalities/Strategies

This revitalized learning structure provides a constructive alignment of the most essential learning outcomes (MELOs) on the basis of differentiated categories of students
that will be reflected in the specific contents of the Course Design Matrix, with the aim of promoting inclusivity in the teaching-learning process.

Categories of Students
Student Category 2
Learning Structure Student Category 1 Student Category 3
(Limited Capacity and/or
(No Capacity and Connectivity) (With Capacity and Full Connectivity)
Weak/Intermittent Connectivity)
Identified Most Essential Learning Program Specialization Outcome 1 – Disciplinal Knowledge
Outcome/s (MELOs) Apply scientific and evidence-based practices to the educational and learning processes

If F2F is not feasible, use:  Asynchronous Learning  Synchronous Learning (e.g.,

 Place-based learning  Distance/Blended Learning Webinar applications, Zoom,
 Project-based learning (PBL)  Digital and Non-Digital Platforms Google Meet, WebEx, etc.)
 Modular approach (printed task  Print Media  Remote Learning thru Digital
Teaching and Learning Delivery Mode sheets, learning notes, etc.) Platforms (i.e., Learning
Management System such as
Blackboard, Canvas, Brightspace,
Moodle, Google Classroom,
Schoology, Edmodo, etc.)
Any of the following: Any of the following: Any of the following:
 Self-Assessment Checklist  Project-based Assignment  Online Examination
 Portfolio Assessment  Portfolio Assessment  Project-based Assessment
Assessment  Reflective Journals  Written Correspondence  Portfolio Assessment
 Use of Rubrics  Video Presentation of Individual  Reflection/Reaction Paper
Works  Video Presentation of Individual
Works
(Adopted from Vergara, 2020)

Page 5 of 21
 DON HONORIO VENTURA STATE COLLEGE OF HOSPITALITY AND
Cabambangan, Villa de Bacolor 2001, Pampanga, Philippines
UNIVERSITY
Tel. No. (6345) 458 0021 ; Fax (6345) 458 0021 Local 211
URL: http://dhvsu.edu.ph
ISO 9001: 2015
QMS-Certified
TOURISM MANAGEMENT
DHVSU Mexico Campus, San Juan, Pampanga
E-Mail Address: [email protected]

Course Learning Outcomes Vis-à-vis Program Outcomes (POs)

Course Learning Outcomes

POs
Upon completion of the course, the students should be able to:
CLO-001 Develop general knowledge on the origins and development of food service in hotels, restaurants, and institutions. PO-6.5.2
Identify and describe the different types of food and beverage service, the requirements for good service and the role of PO-6.5.6
CLO-002
professionalism, appearance, personal development and positive attitude in ensuring service levels are met
CLO-003 Describe the economic impact of the Food and beverage industry. PO-6.5.2
CLO-004 Plan and design the layout of a food and beverage facility; PO-6.5.2
CLO-005 Distinguish between commercial and institutional food service facilities. PO-6.5.2
CLO-006 Describe proper sanitation, hygiene and safety procedures and techniques used on the Food and Beverage industry PO-6.5.6
Appreciate the importance of sanitation and safety in a food and beverage operation and the manager’s role in ensuring high standards PO-6.5.6
CLO-007
in this area are met;
Identify a variety of managerial, production, and service positions that are typical of the food service industry and describe the roles PO-6.5.2
CLO-008
these positions play in providing food service.
CLO-009 Learn the different styles of services and use table appointments appropriate for each service. PO-6.5.2
CLO-010 Plan, organize and execute functions using the different styles of service. PO-6.5.2
CLO-011 Apply the skills in table setting, basic napkin fold, table skirting, table centerpiece and flower arrangement and event planning. PO-6.5.2
CLO-012 Make sound judgment in combining theoretical and practical aspect of functions. PO-6.5.2
Foster attitude such as responsibility, prudent, dedication, hardworking and competent necessary to develop professionalism seen in PO-6.5.6
CLO-013
their daily laboratory activities.
CLO-014 Identify trends likely to affect food service in the coming years. PO-6.5.2
Provide providing excellent customer service. PO-6.5.2
CLO-015
PO-6.5.6

Page 6 of 21
 DON HONORIO VENTURA STATE COLLEGE OF HOSPITALITY AND
Cabambangan, Villa de Bacolor 2001, Pampanga, Philippines
UNIVERSITY
Tel. No. (6345) 458 0021 ; Fax (6345) 458 0021 Local 211
URL: http://dhvsu.edu.ph
ISO 9001: 2015
QMS-Certified
TOURISM MANAGEMENT
DHVSU Mexico Campus, San Juan, Pampanga
E-Mail Address: [email protected]

Course Design Matrix

INSTRUCTIONAL
ASSESSMENT
DELIVERY DESIGN GENDER TIME
INTENDED LEARNING COURSE CONTENT/ OF LEARNING VALUES
REFERENCE/S Distance SENSITIVENESS TABLE
OUTCOMES (ILO) SUBJECT MATTER Face-to- OUTCOMES INTEGRATION
Education/ (GAD)
Face (ALO)
Learning
Formulate ways to Vision, Mission, Core Vision, Mission, Discussion of Teacher provides During the discussion Self Week
contribute to the Values and Outcomes Core Values and the Syllabus an asynchronous and other aspects of Confidence 1
attainment of the  The University Outcomes orientation to the instruction, the
University V-M-CV and Vision, Mission and  The University Teacher- students (via following will be Rapport
Program Outcomes Core Values; Vision, Mission facilitated Google Sites/ observed:
 The College of and Core Discussion of Google Discipline
Recognize the course Hospitality and Values; the course Classroom).  use non- sexist
objectives, outcomes, Tourism  The College of content. words Integrity
requirements, and class Management Hospitality and Students will be  show respect
policies Mission and Goals; Tourism Students will tasked to reflect regardless of Honesty
 The Bachelor of Management cite their ways on the orientation gender
Clarify the assessment Science in Mission and to contribute and cite  reduce barriers in Responsibility
tasks and grading Hospitality Goals; their share in clarifications on developing a
criteria Management  The Bachelor of the attainment the course personal and
Program Outcomes Science in of the requirements via academic success
To understand the food Hospitality University’s Google created by sexism
service industry, Contents of the Management aspirations. Classroom
including its origins and Syllabus Program learning Recognize gender
progression over the Outcomes Accomplish the management issues arising from
past several centuries. Class Rules Academic system. Students their different social
Contents of the Integrity will be informed position and gender
To list and describe a Syllabus Contract. of the code to be roles.
food and beverage HISTORY OF enrolled in the
service facility; to FOODSERVICE Class Rules Synchronous LMS.
understand the OPERATIONS discussion of
difference a primary and Modules in the lesson via Activity #1& 2
secondary catering CLASSIFICATION OF Fundamentals in Google meet Modules in
establishment; and FOOD & BEVERAGE Food Service will be HPFOODSERVE
identify and differentiate FACILITIES Operations – conducted. – Lecture

Page 7 of 21
 DON HONORIO VENTURA STATE COLLEGE OF HOSPITALITY AND
Cabambangan, Villa de Bacolor 2001, Pampanga, Philippines
UNIVERSITY
Tel. No. (6345) 458 0021 ; Fax (6345) 458 0021 Local 211
URL: http://dhvsu.edu.ph
ISO 9001: 2015
QMS-Certified
TOURISM MANAGEMENT
DHVSU Mexico Campus, San Juan, Pampanga
E-Mail Address: [email protected]

INSTRUCTIONAL
ASSESSMENT
DELIVERY DESIGN GENDER TIME
INTENDED LEARNING COURSE CONTENT/ OF LEARNING VALUES
REFERENCE/S Distance SENSITIVENESS TABLE
OUTCOMES (ILO) SUBJECT MATTER Face-to- OUTCOMES INTEGRATION
Education/ (GAD)
Face (ALO)
Learning
the vast array of Lecture Component, After the Component
currently existing food THE IMPORTANCE DHVSU, Bacolor, discussion
and beverage facilities OF SERVICE Pampanga students will be Laboratory
given a Output #1: Case Week
synchronous Study. Modules Self 2
activity. in Confidence
MANAGEMENT Modules in HPFOODSERVE
To gain knowledge and ORGANIZATION & Fundamentals in – Laboratory Rapport
understanding of the RESPONSIBILITIES Food Service Synchronous Component During the discussion
organization of staff and OF F&B Operations – discussion of and other aspects of Discipline
service methods, food OPERATIONS Lecture Component, the lesson via Activity #3 the instruction, the
service practices and DHVSU, Bacolor, Google meet Modules in following will be Integrity
procedures and liaison Pampanga will be HPFOODSERVE observed:
with other departments conducted. – Lecture Honesty
and the importance of After the Component  use non- sexist
legislation and discussion words Responsibility
regulations within food students will be  show respect
service organization and given a regardless of
gain skills in carrying out synchronous gender
a workflow system activity.  reduce barriers in
analysis of food service Modules in developing a
environments. PERSONAL Fundamentals in personal and
PRESENTATION: Food Service Laboratory academic success
The attributes, ATTRIBUTES OF Operations – Output #2 created by sexism
responsibilities of Food FOOD AND Lecture Component, Modules in
and Beverage service BEVERAGE SERVICE DHVSU, Bacolor, HPFOODSERVE Recognize gender
personnel and the (PROFESSIONAL Pampanga – Laboratory issues arising from
significance of the ETHICS) Component their different social
quality of salesmanship position and gender
among all Food and roles.
Beverage service

Page 8 of 21
 DON HONORIO VENTURA STATE COLLEGE OF HOSPITALITY AND
Cabambangan, Villa de Bacolor 2001, Pampanga, Philippines
UNIVERSITY
Tel. No. (6345) 458 0021 ; Fax (6345) 458 0021 Local 211
URL: http://dhvsu.edu.ph
ISO 9001: 2015
QMS-Certified
TOURISM MANAGEMENT
DHVSU Mexico Campus, San Juan, Pampanga
E-Mail Address: [email protected]

INSTRUCTIONAL
ASSESSMENT
DELIVERY DESIGN GENDER TIME
INTENDED LEARNING COURSE CONTENT/ OF LEARNING VALUES
REFERENCE/S Distance SENSITIVENESS TABLE
OUTCOMES (ILO) SUBJECT MATTER Face-to- OUTCOMES INTEGRATION
Education/ (GAD)
Face (ALO)
Learning
personnel

To understand the ASSOCIATED Modules in Synchronous Activity #4 - Quiz During the discussion Self Week
functions and DEPARTMENTS OF A Fundamentals in discussion of Modules in and other aspects of Confidence 3
responsibilities of the HOTEL FOOD Food Service the lesson via HPFOODSERVE the instruction, the
hotel food and SERVICE Operations – Google meet – Lecture following will be Rapport
beverages services in Lecture Component, will be Component observed:
the different DHVSU, Bacolor, conducted. Discipline
Hotel departments Pampanga After the Laboratory  use non- sexist
discussion Output #3 words Integrity
To understand the students will be Modules in  show respect
importance of safety at HYGIENE, SAFETY given a HPFOODSERVE regardless of Honesty
work; identify the AND SANITATION IN synchronous – Laboratory gender
causes for safety THE RESTAURANT activity. Component  reduce barriers in Responsibility
hazards and the ORGANIZATION developing a
corrective measures to personal and
be taken; and academic success
understand how and Modules in created by sexism
why standards of Fundamentals in Laboratory Recognize gender
sanitation should RESTAURANT Food Service Output #4 issues arising from
adhered to. LAYOUT Operations – Modules in their different social
Lecture Component, HPFOODSERVE position and gender
DHVSU, Bacolor, – Laboratory roles.
To discuss Pampanga Component
comprehensively the
restaurant floor plan or
layout to ensure the
utmost convenience
both to the customer’s
and employees.

Page 9 of 21
 DON HONORIO VENTURA STATE COLLEGE OF HOSPITALITY AND
Cabambangan, Villa de Bacolor 2001, Pampanga, Philippines
UNIVERSITY
Tel. No. (6345) 458 0021 ; Fax (6345) 458 0021 Local 211
URL: http://dhvsu.edu.ph
ISO 9001: 2015
QMS-Certified
TOURISM MANAGEMENT
DHVSU Mexico Campus, San Juan, Pampanga
E-Mail Address: [email protected]

INSTRUCTIONAL
ASSESSMENT
DELIVERY DESIGN GENDER TIME
INTENDED LEARNING COURSE CONTENT/ OF LEARNING VALUES
REFERENCE/S Distance SENSITIVENESS TABLE
OUTCOMES (ILO) SUBJECT MATTER Face-to- OUTCOMES INTEGRATION
Education/ (GAD)
Face (ALO)
Learning
To describe the THE NEW FOOD Modules in Synchronous Activity #5 During the discussion Self Week
competencies of the SERVICE Fundamentals in discussion and Modules in and other aspects of Confidence 4
new front line food PROFESSIONAL Food Service virtual HPFOODSERVE the instruction, the
service staff and back Operations – demonstration – Lecture following will be Rapport
line specialist Lecture Component, of the lesson Component observed:
FOOD AND DHVSU, Bacolor, via Google Discipline
BEVERAGE SERVICE Pampanga meet will be  use non- sexist
To name and identify OPERATING conducted. words Integrity
the various types of EQUIPMENT: THE Modules in After the Laboratory  show respect
table appointments, TABLE AND ITS Fundamentals in discussion Activity #5: regardless of Honesty
mention the criteria for APPOINTMENTS Food Service students will be Virtual gender
selecting service Operations – given a Assessment –  reduce barriers in Responsibility
equipment and describe Lecture Component, synchronous Performance developing a
the sizes, uses and BASIC TECHNICAL DHVSU, Bacolor, activity. Based: Mastery personal and
upkeep the SKILLS IN HANDLING Pampanga Test academic success
dinnerware’s, FOOD AND Modules in created by sexism
glassware’s and BEVERAGE SERVICE HPFOODSERVE
flatware’s used in EQUIPMENT – Laboratory Recognize gender
different outlets in the F Component issues arising from
& B service department. their different social
position and gender
roles.
To appreciate the UNDERSTANDING Modules in Synchronous Activity #6 During the discussion Self Week
importance of guest GUEST SERVICE Fundamentals in discussion and Modules in and other aspects of Confidence 5
service in hotel and Food Service virtual HPFOODSERVE the instruction, the
restaurant industry Operations – demonstration – Lecture following will be Rapport
Lecture Component, of the lesson Component observed:
DHVSU, Bacolor, via Google Discipline
Pampanga meet will be  use non- sexist
TABLE NAPKIN Modules in conducted. words Integrity
To demonstrate the FOLDING Fundamentals in After the Laboratory  show respect Honesty

Page 10 of 21
 DON HONORIO VENTURA STATE COLLEGE OF HOSPITALITY AND
Cabambangan, Villa de Bacolor 2001, Pampanga, Philippines
UNIVERSITY
Tel. No. (6345) 458 0021 ; Fax (6345) 458 0021 Local 211
URL: http://dhvsu.edu.ph
ISO 9001: 2015
QMS-Certified
TOURISM MANAGEMENT
DHVSU Mexico Campus, San Juan, Pampanga
E-Mail Address: [email protected]

INSTRUCTIONAL
ASSESSMENT
DELIVERY DESIGN GENDER TIME
INTENDED LEARNING COURSE CONTENT/ OF LEARNING VALUES
REFERENCE/S Distance SENSITIVENESS TABLE
OUTCOMES (ILO) SUBJECT MATTER Face-to- OUTCOMES INTEGRATION
Education/ (GAD)
Face (ALO)
Learning
standard napkin folds Food Service discussion Activity #6: regardless of
and identify what Operations – students will be Group gender Responsibility
particular napkin folds Lecture Component, given a Performance  reduce barriers in
are appropriate for such DHVSU, Bacolor, synchronous Based developing a
occasion; and perform Pampanga activity. Assessment – personal and
the folds in shortest time Video academic success
Presentation created by sexism
Modules in
HPFOODSERVE Recognize gender
– Laboratory issues arising from
Component their different social
position and gender
roles.
To demonstrate the TABLE SKIRTING Modules in Synchronous Laboratory During the discussion Self Week
table skirting seven (7) Fundamentals in discussion and Activity #7: and other aspects of Confidence 6
techniques and Food Service virtual Group the instruction, the
understand the Operations – demonstration Performance following will be Rapport
significance of the Lecture Component, of the lesson Based observed:
history of the different DHVSU, Bacolor, via Google Assessment – Discipline
foodservice segments Pampanga meet will be Video  use non- sexist
and relate it to its conducted. Presentation words Integrity
operations today. After the Modules in  show respect
discussion HPFOODSERVE regardless of Honesty
students will be – Laboratory gender
given a Component  reduce barriers in Responsibility
synchronous developing a
activity. personal and
academic success
created by sexism

Recognize gender

Page 11 of 21
 DON HONORIO VENTURA STATE COLLEGE OF HOSPITALITY AND
Cabambangan, Villa de Bacolor 2001, Pampanga, Philippines
UNIVERSITY
Tel. No. (6345) 458 0021 ; Fax (6345) 458 0021 Local 211
URL: http://dhvsu.edu.ph
ISO 9001: 2015
QMS-Certified
TOURISM MANAGEMENT
DHVSU Mexico Campus, San Juan, Pampanga
E-Mail Address: [email protected]

INSTRUCTIONAL
ASSESSMENT
DELIVERY DESIGN GENDER TIME
INTENDED LEARNING COURSE CONTENT/ OF LEARNING VALUES
REFERENCE/S Distance SENSITIVENESS TABLE
OUTCOMES (ILO) SUBJECT MATTER Face-to- OUTCOMES INTEGRATION
Education/ (GAD)
Face (ALO)
Learning
issues arising from
their different social
position and gender
roles.
To recognize the TABLE SETTING AND Modules in Synchronous Laboratory During the discussion Self Week
importance of table PROPER TABLE Fundamentals in discussion and Activity #8: and other aspects of Confidence 7-8
setting in food and SETTING ETIQUETTE Food Service virtual Performance the instruction, the
beverage operations; Operations – demonstration Based following will be Rapport
demonstrate and apply Lecture Component, of the lesson Assessment – observed:
the techniques in the DHVSU, Bacolor, via Google Video Discipline
different types of tables Pampanga meet will be Presentation  use non- sexist
setting conducted. Modules in words Integrity
After the HPFOODSERVE  show respect
discussion – Laboratory regardless of Honesty
students will be Component gender
given a  reduce barriers in Responsibility
synchronous developing a
activity. personal and
academic success
created by sexism

Recognize gender
issues arising from
their different social
position and gender
roles.
MIDTERM EXAMINATION
To recognize the THE MENU Modules in Synchronous Activity #7 During the discussion Self Week
importance & use of Fundamentals in discussion of Modules in and other aspects of Confidence 10
menus as a Food Service the lesson via HPFOODSERVE the instruction, the

Page 12 of 21
 DON HONORIO VENTURA STATE COLLEGE OF HOSPITALITY AND
Cabambangan, Villa de Bacolor 2001, Pampanga, Philippines
UNIVERSITY
Tel. No. (6345) 458 0021 ; Fax (6345) 458 0021 Local 211
URL: http://dhvsu.edu.ph
ISO 9001: 2015
QMS-Certified
TOURISM MANAGEMENT
DHVSU Mexico Campus, San Juan, Pampanga
E-Mail Address: [email protected]

INSTRUCTIONAL
ASSESSMENT
DELIVERY DESIGN GENDER TIME
INTENDED LEARNING COURSE CONTENT/ OF LEARNING VALUES
REFERENCE/S Distance SENSITIVENESS TABLE
OUTCOMES (ILO) SUBJECT MATTER Face-to- OUTCOMES INTEGRATION
Education/ (GAD)
Face (ALO)
Learning
management control Operations – Google meet – Lecture following will be Rapport
tool; to describe Lecture Component, will be Component observed:
categories & DHVSU, Bacolor, conducted. Discipline
characteristics of Pampanga After the  use non- sexist
different types of discussion words Integrity
menus; to discuss the students will be  show respect
advantages & given a Activity #8 regardless of Honesty
disadvantages of cycle MENU PLANNING synchronous Modules in gender
menus, standard (static) activity. HPFOODSERVE  reduce barriers in Responsibility
menus & daily menus. – Lecture developing a
Component personal and
To understand the academic success
principles of menu created by sexism
planning, applying
relevant nutrition Recognize gender
guidelines; to discuss issues arising from
menu planning for their different social
special groups; to position and gender
identify factors to be roles.
considered when
planning a menu; to
identify constraints in
menu planning; to plan
and write a menu

To differentiate the BEVERAGE Modules in Synchronous Activity #9- Quiz During the discussion Self Week
service on diverse MANAGEMENT Fundamentals in discussion of Modules in and other aspects of Confidence 11
beverages; Classify Food Service the lesson via HPFOODSERVE the instruction, the
wines according to type Modules in Google meet – Lecture following will be Rapport
and point out some of Fundamentals in will be Component observed:
their distinguishing Food Service conducted. Discipline

Page 13 of 21
 DON HONORIO VENTURA STATE COLLEGE OF HOSPITALITY AND
Cabambangan, Villa de Bacolor 2001, Pampanga, Philippines
UNIVERSITY
Tel. No. (6345) 458 0021 ; Fax (6345) 458 0021 Local 211
URL: http://dhvsu.edu.ph
ISO 9001: 2015
QMS-Certified
TOURISM MANAGEMENT
DHVSU Mexico Campus, San Juan, Pampanga
E-Mail Address: [email protected]

INSTRUCTIONAL
ASSESSMENT
DELIVERY DESIGN GENDER TIME
INTENDED LEARNING COURSE CONTENT/ OF LEARNING VALUES
REFERENCE/S Distance SENSITIVENESS TABLE
OUTCOMES (ILO) SUBJECT MATTER Face-to- OUTCOMES INTEGRATION
Education/ (GAD)
Face (ALO)
Learning
characteristics; Operations – After the  use non- sexist
Classifications of each Lecture Component, discussion words Integrity
type of Spirit served; to DHVSU, Bacolor, students will be  show respect
describe the sources of Pampanga given a regardless of Honesty
non-alcoholic beverages synchronous gender
and differentiate their activity.  reduce barriers in Responsibility
distinguishing developing a
characteristics; to personal and
differentiate and academic success
describe different types created by sexism
and styles of beer
Recognize gender
issues arising from
their different social
position and gender
roles.
To differentiate self- THE DIFFERENT Modules in Synchronous Laboratory During the discussion Self Week
service from table STYLES OF TABLE Fundamentals in discussion and Activity #9: and other aspects of Confidence 12
service; to discuss the SERVICE Food Service virtual Group the instruction, the
table service; and Operations – demonstration Performance following will be Rapport
explain the advantage Lecture Component, of the lesson Based observed:
and disadvantages of DHVSU, Bacolor, via Google Assessment – Discipline
the eight types of table Pampanga meet will be Video  use non- sexist
service conducted. Presentation words Integrity
After the Modules in  show respect
discussion HPFOODSERVE regardless of Honesty
students will be – Laboratory gender
given a Component  reduce barriers in Responsibility
synchronous developing a
activity. personal and
academic success

Page 14 of 21
 DON HONORIO VENTURA STATE COLLEGE OF HOSPITALITY AND
Cabambangan, Villa de Bacolor 2001, Pampanga, Philippines
UNIVERSITY
Tel. No. (6345) 458 0021 ; Fax (6345) 458 0021 Local 211
URL: http://dhvsu.edu.ph
ISO 9001: 2015
QMS-Certified
TOURISM MANAGEMENT
DHVSU Mexico Campus, San Juan, Pampanga
E-Mail Address: [email protected]

INSTRUCTIONAL
ASSESSMENT
DELIVERY DESIGN GENDER TIME
INTENDED LEARNING COURSE CONTENT/ OF LEARNING VALUES
REFERENCE/S Distance SENSITIVENESS TABLE
OUTCOMES (ILO) SUBJECT MATTER Face-to- OUTCOMES INTEGRATION
Education/ (GAD)
Face (ALO)
Learning
created by sexism

Recognize gender
issues arising from
their different social
position and gender
roles.
To describe the BANQUET AND Modules in Synchronous Activity #10 During the discussion Self
historical banqueting CATERING SERVICE Fundamentals in discussion of Modules in and other aspects of Confidence Week
background and an Food Service the lesson via HPFOODSERVE the instruction, the 13
overview of the catering Operations – Google meet – Lecture following will be Rapport
business; to understand Lecture Component, will be Component observed:
the banquet planning DHVSU, Bacolor, conducted. Discipline
and management that Pampanga After the  use non- sexist
include organizational discussion words Integrity
structure and the students will be  show respect
various positions in the given a regardless of Honesty
banquet and sales synchronous Activity #11 gender
division, banquet menu COCKTAIL PARTY activity. Group  reduce barriers in Responsibility
planning and seat ETIQUETTE Performance developing a
planning, different types Based personal and
of banquets and Assessment – academic success
program rundown; to Video created by sexism
discuss the important Presentation
aspect of professional Modules in Recognize gender
food preparation and HPFOODSERVE issues arising from
service in alliance with – Lecture their different social
the catering industry. Component position and gender
roles.
To understand and
apply the etiquette in

Page 15 of 21
 DON HONORIO VENTURA STATE COLLEGE OF HOSPITALITY AND
Cabambangan, Villa de Bacolor 2001, Pampanga, Philippines
UNIVERSITY
Tel. No. (6345) 458 0021 ; Fax (6345) 458 0021 Local 211
URL: http://dhvsu.edu.ph
ISO 9001: 2015
QMS-Certified
TOURISM MANAGEMENT
DHVSU Mexico Campus, San Juan, Pampanga
E-Mail Address: [email protected]

INSTRUCTIONAL
ASSESSMENT
DELIVERY DESIGN GENDER TIME
INTENDED LEARNING COURSE CONTENT/ OF LEARNING VALUES
REFERENCE/S Distance SENSITIVENESS TABLE
OUTCOMES (ILO) SUBJECT MATTER Face-to- OUTCOMES INTEGRATION
Education/ (GAD)
Face (ALO)
Learning
attending cocktail party.

To demonstrate the SERVICE SEQUENCE Modules in Synchronous Laboratory During the discussion Self Week
steps in providing OF TABLE SERVICE Fundamentals in discussion and Activity #10 & 11: and other aspects of Confidence 14
service to the (A LA CARTE Food Service virtual Group the instruction, the
customers; Inculcate in SERVICE) Operations – demonstration Performance following will be Rapport
oneself the basic steps Lecture Component, of the lesson Based observed:
in service; and DHVSU, Bacolor, via Google Assessment – Discipline
Familiarize with the MAKING A Pampanga meet will be Video  use non- sexist
different systems used RESTAURANT conducted. Presentation words Integrity
for order taking in the TABLE After the Modules in  show respect
food and beverage RESERVATION discussion HPFOODSERVE regardless of Honesty
service industry. students will be – Laboratory gender
given a Component  reduce barriers in Responsibility
synchronous developing a
activity. personal and
academic success
created by sexism

Recognize gender
issues arising from
their different social
position and gender
roles.
To identify the tools WINE SERVICE Modules in Synchronous Laboratory During the discussion Self Week
needed for preparing PROCEDURE Fundamentals in discussion and Activity #12: and other aspects of Confidence 15
and serving wine; the Food Service virtual Group the instruction, the
proper preparation Operations – demonstration Performance following will be Rapport
before serving wines; Lecture Component, of the lesson Based observed:
Demonstrate the proper DHVSU, Bacolor, via Google Assessment – Discipline
wine listing and order Pampanga meet will be Video  use non- sexist

Page 16 of 21
 DON HONORIO VENTURA STATE COLLEGE OF HOSPITALITY AND
Cabambangan, Villa de Bacolor 2001, Pampanga, Philippines
UNIVERSITY
Tel. No. (6345) 458 0021 ; Fax (6345) 458 0021 Local 211
URL: http://dhvsu.edu.ph
ISO 9001: 2015
QMS-Certified
TOURISM MANAGEMENT
DHVSU Mexico Campus, San Juan, Pampanga
E-Mail Address: [email protected]

INSTRUCTIONAL
ASSESSMENT
DELIVERY DESIGN GENDER TIME
INTENDED LEARNING COURSE CONTENT/ OF LEARNING VALUES
REFERENCE/S Distance SENSITIVENESS TABLE
OUTCOMES (ILO) SUBJECT MATTER Face-to- OUTCOMES INTEGRATION
Education/ (GAD)
Face (ALO)
Learning
taking; demonstrate conducted. Presentation words Integrity
proper wine After the Modules in  show respect
presentation, opening discussion HPFOODSERVE regardless of Honesty
and serving. students will be – Laboratory gender
given a Component  reduce barriers in Responsibility
synchronous developing a
activity. personal and
academic success
created by sexism

Recognize gender
issues arising from
their different social
position and gender
roles.
Identify the preparation HOTEL ROOM Modules in Synchronous Laboratory During the discussion Self Week
of equipment and food SERVICE Fundamentals in discussion and Activity #13: and other aspects of Confidence 16
and beverage items for PROCEDURE Food Service virtual Group the instruction, the
room service; Identify Operations – demonstration Performance following will be Rapport
and demonstrate the Lecture Component, of the lesson Based observed:
correct way to take and DHVSU, Bacolor, via Google Assessment – Discipline
process room service Pampanga meet will be Video  use non- sexist
orders conducted. Presentation words Integrity
After the Modules in  show respect
discussion HPFOODSERVE regardless of Honesty
students will be – Laboratory gender
given a Component  reduce barriers in Responsibility
synchronous developing a
activity. personal and
academic success
created by sexism

Page 17 of 21
 DON HONORIO VENTURA STATE COLLEGE OF HOSPITALITY AND
Cabambangan, Villa de Bacolor 2001, Pampanga, Philippines
UNIVERSITY
Tel. No. (6345) 458 0021 ; Fax (6345) 458 0021 Local 211
URL: http://dhvsu.edu.ph
ISO 9001: 2015
QMS-Certified
TOURISM MANAGEMENT
DHVSU Mexico Campus, San Juan, Pampanga
E-Mail Address: [email protected]

INSTRUCTIONAL
ASSESSMENT
DELIVERY DESIGN GENDER TIME
INTENDED LEARNING COURSE CONTENT/ OF LEARNING VALUES
REFERENCE/S Distance SENSITIVENESS TABLE
OUTCOMES (ILO) SUBJECT MATTER Face-to- OUTCOMES INTEGRATION
Education/ (GAD)
Face (ALO)
Learning

Recognize gender
issues arising from
their different social
position and gender
roles.
To understand how WORKING WITH Modules in Synchronous Activity #11- During the discussion Self Week
handling complaints and CUSTOMERS - Fundamentals in discussion of Case Study and other aspects of Confidence 17
customer service are HANDLING GUEST Food Service the lesson via Modules in the instruction, the
related; to examine how COMPLAINTS Operations – Google meet HPFOODSERVE following will be Rapport
to handle difficult Lecture Component, will be – Lecture observed:
customers; to describe DHVSU, Bacolor, conducted. Component Discipline
the benefits of handling Pampanga After the  use non- sexist
complaints correctly; to discussion words Integrity
discuss the business students will be  show respect
advantages of proper given a regardless of Honesty
customer service synchronous gender
activity.  reduce barriers in Responsibility
developing a
personal and
academic success
created by sexism

Recognize gender
issues arising from
their different social
position and gender
roles.

FINAL EXAMINATION

Page 18 of 21
 DON HONORIO VENTURA STATE COLLEGE OF HOSPITALITY AND
Cabambangan, Villa de Bacolor 2001, Pampanga, Philippines
UNIVERSITY
Tel. No. (6345) 458 0021 ; Fax (6345) 458 0021 Local 211
URL: http://dhvsu.edu.ph
ISO 9001: 2015
QMS-Certified
TOURISM MANAGEMENT
DHVSU Mexico Campus, San Juan, Pampanga
E-Mail Address: [email protected]

Note: This course design is flexible and may include additional topics and activities deemed necessary by the instructor/professor.

List of References:

Printed Materials:
1. Don Honorio Ventura State University. (n.d.). DHVSU code. Bacolor, Pampang
2. Don Honorio Ventura State University. (n.d.). Student handbook. Bacolor, Pampanga
3. Modules in Fundamentals in Food Service Operations – Lecture Component, DHVSU, Bacolor, Pampanga: Lloyd D. Feliciano, MSHRM
4. Modules in Fundamentals in Food Service Operations – Laboratory Component, DHVSU, Bacolor, Pampanga: Lloyd D. Feliciano, MSHRM
5. Food and Beverage Management: Sudhir Andrews
6. Food Service and Bartending: Amelia Roldan and Benita Edica
7. A Concise Guide to Food and Beverage Service Procedures: Daryl Ace Cornell
8. Food and Beverage Service by Tutorials Point (I) Pvt. Ltd. 2016
9. Basic Restaurant Service: Buted, Celis and Mejia
10. Introduction to Food and Beverage Service: Graham Borwn, Karon Hepner & Alan Deegan

Page 19 of 21
 DON HONORIO VENTURA STATE COLLEGE OF HOSPITALITY AND
Cabambangan, Villa de Bacolor 2001, Pampanga, Philippines
UNIVERSITY
Tel. No. (6345) 458 0021 ; Fax (6345) 458 0021 Local 211
URL: http://dhvsu.edu.ph
ISO 9001: 2015
QMS-Certified
TOURISM MANAGEMENT
DHVSU Mexico Campus, San Juan, Pampanga
E-Mail Address: [email protected]

Online References:
1. http://hotelfnb.blogspot.com/p/food-and-beverage-service-terminology
2. https://klinksculinaryblog.weebly.com/uploads/4/6/0/0/46006569/culinary_essential_chapter_6.pdf
3. https://www.tutorialspoint.com/food_and_beverage_services/food_and_beverage_services_ethnic_food_menus.htm
4. https://books.google.com.ph/books?id=wBVxZiWLOFkC&pg=PA41&source=gbs_toc_r&cad=3#v=onepage&q&f=false

Criteria for Grading

Class Standing Percentage
Projects 40%
Participation (Online Discussion Forums) 30%
Major Examinations 20%
Hands-on Assignments 10%
TOTAL 100%

Course Policies
 Active Participation is essential to maximum/total learning experience. In a blended learning course, a student is required to participate both on face-to-face and distance
learning modalities. This means that in order to get full credit for participation, a student should have to complete projects, discussion forums, assignments, lesson
assignments and quizzes on a timely basis. Consistent failure to participate in class will result in being dropped from the course.
 In the conduct of any self-paced place-based or online activity (be it a learning task or formative/summative assessment), you are expected to always adhere to the
agreed contents of the Academic Integrity Contract. You shall accomplish the tasks assigned to you with full honesty. You may be allowed (if the instruction permits), to
use credible sources to justify your claims/ideas but must be acknowledged through proper citations. Any form of plagiarism is strictly prohibited.

Prepared and submitted by:

Faculty : DUMAYAG, EDWARD M. – INSTRUCTOR 1

Page 20 of 21
 DON HONORIO VENTURA STATE COLLEGE OF HOSPITALITY AND
Cabambangan, Villa de Bacolor 2001, Pampanga, Philippines
UNIVERSITY
Tel. No. (6345) 458 0021 ; Fax (6345) 458 0021 Local 211
URL: http://dhvsu.edu.ph
ISO 9001: 2015
QMS-Certified
TOURISM MANAGEMENT
DHVSU Mexico Campus, San Juan, Pampanga
E-Mail Address: [email protected]

Email Address : [email protected]

Contact Number : 0975-647-5864

Reviewed and noted by: REGALA, AGNES R., MA. Ed

Program Chairperson

Approved by: VICKY P. VITAL, EdD

Campus Director

Page 21 of 21