Mission Critical Services and Solutions
Data Centers
ABB Service and Product Guide
Drives, inverters and converters Generator Circuit Breakers Transformers Control Systems
−−Drive Services −−Flexible Connection Kit −−Service −−Services
−−DC Drives −−HEC 7/8 −−Dry-special
−−Drive Options −−HECPS-S −−Dry-type Reactors
−−Drive PC Tools −−HECS −−Liquid-filled −−Liquid-Filled
−−Low voltage AC drives −−HECS-R
−−Medium Voltage AC Drives −−HVR-63 Insulation Components
−−Solar inverters −−Cast Epoxy
−−For Generator
Medium Voltage Products and Low Voltage Products and Power Electronics High Voltage Products
Systems Systems −−Control Systems −−Service
−−Service −−Service −−Energy Storage & Grid Stabilization −−Capacitors and Filters
−−Circuit Breakers −−Cable Distribution Cabinets −−Excitation Systems & Combined −−Circuit Breakers
−−Compact Secondary Substations −−Circuit Breakers Solutions −−Gas-Insulated Switchgear
(CSS) −−Connection Devices −−Generation −−Instrument Transformers
−−Contactors −−Control Products −−Grid interconnection −−Surge Arresters
−−Distributed Energy Storage −−Door Entry Systems −−High Power Rectifiers −−Switchgear Modules
Modules −−Enclosed Switches −−Power Electronics Service
−−E-Houses (Application Modules) −−Enclosures −−Power Quality Power Cables and Cable
−−Fault Current Limitation & Arc −−Fusegear −−Sensors Accessories
Protection −−Low Voltage Systems - IEC −−SYNCHROTACT® Synchronizing −−Cable Accessories
−−Fuses and Cutouts −−Low Voltage Systems - NEMA Products −−Cable System (36 kV and above)
−−Instrument Transformers & Sensors −−Modular DIN Rail Products −−Traction Converters
−−OEM Switchgear Kits & Parts −−Power Quality Products
−−Reclosers & Sectionalizers −−Software Tools
−−Smart Voltage Components −−Switches
−−Surge Arresters
−−Switches & Disconnectors
−−Switchgear and Motor Control
−−Vacuum Interrupters & Poles
Motors and Generators Semiconductors Power Protection & Automation Transformer Components
−−Service −−GTO Products −−Bushings
−−Energy Efficiency −−IGBT and Diode Dies −−Protection and Control −−Composites
−−High Voltage Induction Motors −−IGBT and Diode Modules (Distribution) −−Distribution Components
−−IEC DC Motors −−IGCT −−Protection and Control −−Insulation Materials
−−IEC Low Voltage AC Motors −−Presspack Diodes (Transmission) −−Oil Treatment
−−Motors and Generators for −−Silicon Surge Voltage Suppressors −−Relion −−Power Components
Explosive Atmospheres −−Thyristor −−Substation Automation −−Tap Changers
−−Servomotors
−−Synchronous Generators
−−Synchronous Motors
−−SynRM motor and drive package
2 Data centers | Services and solutions guide
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Products and services
Industries and utilities > Buildings and Infrastructure > Data Centers
Contents
As a proven leader in electrical Service Offerings · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · 4
engineering, and with continued
Consulting, Engineering and Design · · · · · · · · · · · · · · · · · 4
investment and expansion of service
products and solutions, ABB is uniquely DCEM (Datacenter Enterprise Management)· · · · · · · · · · · · 4
positioned to support and optimize
Lifecycle services · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · 4
uptime and cost savings throughout the
life of your equipment. Availability· · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · 5
Contact us to learn more about how our services and solutions Efficiency· · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · 5
can help you to:
−− Maximize system performance Ease of Maintenance and Operations· · · · · · · · · · · · · · · · · · · 6
−− Reduce energy cost
−− Maximize system uptime Flexibility· · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · 6
−− Improve equipment and personnel safety
Safety· · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · 7
Ask us about:
−− Redundant systems for mission critical applications Risk Management · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · 7
−− Remote monitoring
Contact Us· · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · 8
About this document
Scan this QR code, or visit http://goo.gl/2xFXY, to
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includes hyperlinks to additional ABB.com information.
Services and solutions guide | Data centers 3
Service Offerings
Consulting, Engineering and Lifecycle Services
Design
−− Engineering assistance −− Installation and commissioning
−− Consulting services for existing data centers −− Training through ABB University
−− PUE studies −− Testing
−− Energy assessments −− Electrical installation
−− Harmonic studies −− Mechanical installation
−− Reliability studies −− Commissioning services
−− Short circuit analysis −− Site and project management
−− Operational risk review −− Maintenance services for existing data centers
−− Consulting services for new datacenters −− Annual service contracts
−− Audit and feasibility studies −− Intelligent spares management program (IAP)/ERP
−− Optimization of CapEx and OpEx integration
−− Load phased implementation strategy −− Inventory Access Program
−− High, Medium and Low voltage electrical design −− On demand or contract service for on-site staffing
−− Equipment selection/procurement −− Predictive and preventive maintenance programs based on
−− Design excellence customer’s maintenance strategy
−− Site audits and quality compliance
−− Extended warranty service
DCEM (Datacenter Enterprise −− Asset optimization program
−− Monitoring services for existing data centers
Management) −− Continued optimization services
−− Remote monitoring services
−− Remote monitoring −− Service level agreements
−− Analysis and optimization services −− Condition based monitoring programs
−− DCEM as SaaS −− Upgrades, expansions and modifications
−− Site assessments −− Upgrades and retrofit programs
−− Equipment performance management
−− Modifications
−− Procedural and product training and re-accreditation
−− Extensive procedural libraries based on 20 plus years
mission critical services (policies, SOP, EOP, method and risk
assessments)
−− Hardware and software support
−− NOC remote support from data center Subject Matter
Experts (SME)
−− Strategic partnership contract to take care of data center
operations, securing availability and continuity
4 Data centers | Services and solutions guide
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Industries and utilities > Buildings and Infrastructure
> Data Centers > Availability > Data Centers > Efficiency
Availability Efficiency
The top priority of data center Data centers already consume an
management is availability. However, in estimated 1.5% of all electric power.
many cases, the systems and equipment Given the tremendous growth that the
being used in data center applications industry is experiencing, energy efficiency
were not designed to meet the specific has become a top priority. Efficiency in
needs of that environment. Many were data centers extends beyond energy use;
built for commercial environments and significant gains can be made in a variety
lack the redundancy required for critical, of areas, such as:
high availability applications. A few
examples include: − − HVAC efficiency – variable speed drives and high efficiency
motors can cut HVAC costs by as much as 50%
−− Residential “zero crossing” type mini circuit breakers that can − − Substation efficiency - substation design can reduce energy
easily let through enough energy to trip the main, causing wasted in the substation by up to 30% as compared to
hundreds of servers to go offline conventional designs
−− Instrumentation that is not built for long life in critical − − Personnel efficiencies - instruments can be configured from
applications a central control area, eliminating the need for engineers to
−− Key transformers that can represent a single point of failure physically adjust the device
for a data center − − Utility rates and billing – with the right monitoring and control
−− Switchgear that is often inflexible and requires significant capability, data center operators can take advantage of
maintenance time-of-use rates and demand response programs to lower
electricity costs
Contact ABB for data center availability and efficiency services and solutions
Services and solutions guide | Data centers 5
abb.com
Industries and utilities > Buildings and Infrastructure
> Data Centers > Ease of Maintenance and Operations > Data Centers > Flexibility
Ease of Maintenance and Flexibility
Operations
Given the premium placed on uptime Data center operators must adjust to a
in the data center world, maintenance rapidly changing environment. The more
requirements play an even larger role flexible the tools and systems they rely
than in other industries. ABB offers many on, the more able they are to preserve
low-maintenance and maintenance-free reliability and manage costs.
products for data center infrastructure,
including Installing additional server racks, for example, requires
supporting electrical gear and HVAC equipment that may
−− IEC and ANSI standard switchgear require a shutdown. ABB has MNS IEC switchgear and MNS
−− High efficiency motors and variable speed drives motor control centers that enable new feeders and HVAC
−− Motor control centers equipment to be added without powering down.
−− DC power solutions
−− Advanced process control systems A new rack of servers could also mean changes to two, three or
even more disparate monitoring and control applications. With
ABB’s Decathlon control system offers connectivity to CMMS ABB’s Decathlon control system, you can have a single view
to automate maintenance processes, and provides a platform to facility status and server allocation, as well as the flexibility
for any asset management strategy. It also improves ease of to move processing to reduce costs and/or improve quality of
operations by offering a single window into your entire data service.
center—electrical, server, asset, building, power and network
management—that enables collaboration across departments
and geographies.
Consider ABB Decathlon control system for data center maintenance and operations
6 Data centers | Services and solutions guide
abb.com
Industries and utilities > Buildings and Infrastructure
> Data Centers > Safety > Data Centers > Risk Management
Safety Risk Management
Data centers use as much electricity and There are hundreds of critical processes
have as much associated equipment in a data center that can fail, both at
as many industrial environments, but an equipment level (e.g., substation,
maintaining power systems is typically chiller, HVAC fan and server in the rack)
not in the comfort zone of most data and a system level (e.g., flawed design,
center staff. This creates a potentially installation or maintenance practices).
serious safety problem, but there are Having a single, centralized system to
steps the data center operator can take, monitor and control operations is vital
from a device and systems standpoint, to from both an operational and a risk
minimize risk. management standpoint. Until now,
however, a unified process control system
For example, 20% of all arc-flash events occur in motor control
centers and switchgear. An additional 18% occur in custom
for data center operations has not been
control panels. ABB’s offers switchgear and MCCs equipped available.
with a unique multi-function wall that provides isolation and
insulation between phases and bucket stabs, nearly eliminating ABB’s Decathlon control system was designed to meet the high
the chances of an arc-flash event. availability requirements of a wide range of process industries
and is well suited to data center operations. It allows operators
On the systems side, ABB’s Decathlon control system offers a to establish protocols restricting operators to specific actions,
“single pane of glass” to alert operators to all alarms—from the and generates audit trail events for all changes made during the
utility to the servers—enabling operators to react to situations operational process.
more quickly.
While more training for maintenance staff and the use of
experienced electrical contractors is important, data center
operators can greatly reduce the risk to life and property by
investing in the most robust safety systems.
Manage data center risk and safety with ABB Decathlon control system
Services and solutions guide | Data centers 7
Contact us
1 800 HELP 365 Data Centers service contact
3BUS095584 SM2012-037
(1 800 4357 365) Dinesh Sachdeva
Outside USA/Canada: +1 440 585 7804 Tel: 1 678 458 7779
E-mail: [email protected]
Telephone menu options E-mail
1 Robotics: 6 Low Voltage Products and Systems Field Service:
Paint, Powertrain, Body-in-White, (≤480V): Circuit & Motor protection, [email protected]
Flexpicker, Press Automation, Weld. Electronic Controls, PLCs, Panel
1 Technical Support or Field Service Switches, Capacitors, Relays, Soft Parts and Repair:
2 Parts Starters. [email protected]
4 Training Brands Include: SSAC, Entrelec, SACE.
5 General Inquiries Service for Low Voltage Products and Technical Support:
Systems [email protected]
2 Process Control and
Network Management Systems: 7 Power Products (>600V–800kV): ABB University:
Process Control Systems: Decathlno, Medium and High Voltage Products: [email protected]
Industrial IT System 800xA, Advant/ Transformers, Relays, Switchgear,
MOD 300, Symphony Harmony/INFI Breakers, Capacitors, Switches. Help Desk:
90,Symphony DCI/DCI System Six. Brands Include: ASEA, Westinghouse, [email protected]
Network Management Systems: EMS/ BBC, ITE, BerMac.
SCADA, DMS, BMS. Service for Medium Voltage Products Web
Service for Control Systems and Systems General Services:
1 Field Service Service for High Voltage Products www.abb.us/service
2 Parts Service for Transformers
3 Technical Support Parts and Repair:
4 Training 8 Substation Automation: http://online.abb.com
PCM, Combiflex, IED, Protection
3 Instrumentation and Process Relays, Microscada, RTU Controls. On-line Product Support:
Analytics: http://SolutionsBank.abb.com
Service for Measurement Products 9 Power Generation and Water
1 Field Service Utilities: ABB University:
2 Parts Field Service, Parts, Tech Support, www.abb.us/abbuniversity
3 Technical Support Training.
4 Training Other service links and contacts
0 ABB Help Desk (General Assistance): Motors and Generators
4 Drives, Motors: 1 SupportLine [email protected]
Field Service, Parts, Tech Support, 2 Subscriptions
Training. 3 New Products Power Electronics
Service for drives, inverters and 4 Account Support Daniel Peters: 262 785 3440
converters 0 Speak to Representative
Turbocharging
5 Quality Control Systems (QCS): Tel (24/7): 281 930 8383
Quality Control Systems: Advant/
Master, Accuray, 1180,1190, ULMA, Metallurgy Products
Measurex.
1 Field Service
2 Parts
3 Technical Support
4 Training
