Cisco Catalyst 9400 Series Switches Hardware Installation Guide

First Published: 2017-09-20

Last Modified: 2019-07-29

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 Contents

CONTENTS

CHAPTER 1 Safety Warnings 1

CHAPTER 2 Product Overview 3

Switch Models 3
Catalyst 9404R Switch 3
Catalyst 9407R Switch 6
Catalyst 9410R Switch 10
Fan Tray Assembly 14
Fan Tray Assembly Overview 14
Operation 16
High Availability 16
Thresholds, Alarms, and Abnormal Acoustic Conditions 16
Power Supply Module 17
Power Supply Module Overview 17
Power Supply Modes 21
Power Supply Module Installation Considerations 22

CHAPTER 3 Preparing for Installation 25

Site Requirements 25
Temperature 26
Air Flow 26
Humidity 28
Altitude 28
Dust and Particles 28
Corrosion 29

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EMI and Radio Frequency Interference 29

Shock and Vibration 30
Power Source Interruptions 30
System Grounding 31
Maintaining Safety with Electricity 32
Preventing ESD Damage 33

Power Requirements 34
Power Connection Guidelines for AC-Powered Systems 34
Power Connection Guidelines for DC-Powered Systems 35
Cabling Requirements 39
Rack-Mounting Guidelines 39
Site Preparation Checklist 41

CHAPTER 4 Standard Accessory Kit Contents 43

CHAPTER 5 Installing the Switch 45

Installation Tasks 45

Unpacking the Switch 47

Install the Switch as Shipped 48
Rack-Mounting the Chassis as Shipped 48
Install the Switch with Shelf Brackets 51
Shelf Kit Contents 51
Installing the Shelf Kit L Brackets 52
Installing the Shelf Brackets 55
Rack-Mounting the Chassis 57
Installing the Cable Guide 63
Installing the Cable Guide With Shelf Brackets 63
Installing the Cable Guide Without Shelf Brackets 66
Install the Switch in a NEBS-Compliant Mode 68
NEBS-Compliant Air Filter 68
Rack-Mounting the Chassis in a NEBS-Compliant Mode 69
Establishing System Ground 78
Attaching an ESD Strap 80
Verifying the Switch Chassis Installation 83

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CHAPTER 6 Removing and Replacing FRUs 85

Removing and Installing a Fan Tray 85
Enabling the Service Mode Before Removing a Fan Tray 86
Removing a Fan Tray from the Front 86
Installing a Fan Tray from the Front 90
Removing a Fan Tray from the Rear 91
Installing a Fan Tray from the Rear 94
Verifying Fan Tray Installation 95
Removing and Installing a Power Supply Module 96
Removing and Installing an AC-Input Power Supply Module 98
Removing an AC-Input Power Supply Module 98
Installing an AC-Input Power Supply Module 102
Power Cord Retainer Mechanism 105
Removing and Installing a DC-Input Power Supply Module 110
Required Tools and Equipment 110
Removing a DC-Input Power Supply Module 111
Installing a DC-Input Power Supply Module 117
Removing and Installing a Power Supply Blank 125
Verifying the Power Supply Module Installation 127

CHAPTER 7 Troubleshooting 129

About this Section 129
System Boot Verification 129
Using LEDs to Identify Startup Problems 130
System Messages 131
Troubleshooting with Software 131

Troubleshooting a Power Supply Module 132

Useful Cisco IOS Commands - Power Supply 132
Troubleshooting an AC-Input Power Supply 132
Troubleshooting a DC-Input Power Supply 133
Restoring the Default Mode of the Power Button for a DC Power Supply Module 134
Troubleshooting the Fan Tray Assembly 135
Useful Cisco IOS Commands - Fan Tray Assembly 137

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Troubleshooting High Temperature Alarms 137

Troubleshooting the Switching Module 138

Useful Cisco IOS Commands - Switching Modules 138
Troubleshooting Supervisor Modules 138
Supervisor Module LEDs 138
Standby Supervisor Engine Problems 138
Switch Self Reset 139
Cannot Connect to a Switch Through the Console Port 139
Boot Problems 142
Contacting the Cisco Technical Assistance Center 142

CHAPTER 8 Specifications 143

Chassis Specifications 143
Catalyst 9404R Switch Chassis Specifications 143
Catalyst 9407R Switch Chassis Specifications 145
Catalyst 9410R Switch Chassis Specifications 147
Power Supply Specifications 148
2100-W AC-Input Power Supply Specifications 148
2100-W Power Supply Module AC Power Cords 150
3200-W AC-Input Power Supply Specifications 152
3200-W Power Supply Module AC Power Cords 154
3200-W DC-Input Power Supply Specifications 156
Chassis and Module Power and Heat Values 157
Weight Specifications 158

CHAPTER 9 LEDs 161

Fan Tray LEDs 161
Power Supply LEDs 162
Cisco Catalyst 9400 Series Switching Module LEDs 163
Cisco Catalyst 9400 Series Supervisor Module LEDs 164

CHAPTER 10 Initial Configuration for the Switch 167

Options for Initial Configuration 167
Configuring the Switch Using the Web User Interface 167

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Configuring the Switch Using the CLI 168

Starting the Terminal-Emulation Software 168
Connecting to a Power Source 168
Connecting the RJ-45 Console Port 169

Connecting the USB Console Port 169

IP Settings 170

Performing the Initial Configuration 170

Configuring the Switch in the ROMMON Mode 173
Installing and Uninstalling the USB Driver 174
Installing the Cisco Microsoft Windows USB Device Driver 174
Installing the Cisco Microsoft Windows 7 USB Driver 174
Uninstalling the Cisco Microsoft Windows USB Driver 174
Uninstalling the Cisco Microsoft Windows 7 USB Driver 174

CHAPTER 11 Related Documentation 177

APPENDIX A Analysis of Cabling Requirements for IEEE 802.3bt Type 4 Devices 179

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 CHAPTER 1
Safety Warnings
Safety warnings appear throughout this publication in procedures that may harm you if you perform them
incorrectly. A warning symbol precedes each warning statement. The warnings below are general warnings
that are applicable to the entire publication.

Warning Power Cable and AC Adapter - When installing the product, please use the provided or designated connection
cables/power cables/AC adaptors.Using any other cables/adaptors could cause a malfunction or a fire. Electrical
Appliance and Material Safety Law prohibits the use of UL-certified cables (that have the "UL or CSA" shown
on the code) for any other electrical devices than products designated by CISCO. The use of cables that are
certified by Electrical Appliance and Material Safety Law (that have "PSE" shown on the code) is not limited
to CISCO-designated products. Statement 371

Warning Read the installation instructions before using, installing or connecting the system to the power source.
Statement 1004

Warning Class 1 laser product. Statement 1008

Warning This unit is intended for installation in restricted access areas. A restricted access area can be accessed only
through the use of a special tool, lock and key, or other means of security. Statement 1017

Warning Only trained and qualified personnel should be allowed to install, replace, or service this equipment. Statement
1030

Warning Hazardous voltage or energy is present on the backplane when the system is operating. Use caution when
servicing. Statement 1034

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 Safety Warnings

Warning Ultimate disposal of this product should be handled according to all national laws and regulations. Statement
1040

Warning Invisible laser radiation may be emitted from disconnected fibers or connectors. Do not stare into beams or
view directly with optical instruments. Statement 1051

Warning Class 1M laser radiation when open. Do not view directly with optical instruments. Statement 1053

Warning Class I (CDRH) and Class 1M (IEC) laser products. Statement 1055

Warning Invisible laser radiation may be emitted from the end of the unterminated fiber cable or connector. Do not
view directly with optical instruments. Viewing the laser output with certain optical instruments (for example,
eye loupes, magnifiers, and microscopes) within a distance of 100 mm may pose an eye hazard. Statement
1056

Warning IMPORTANT SAFETY INSTRUCTIONS

This warning symbol means danger. You are in a situation that could cause bodily injury. Before you
work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with
standard practices for preventing accidents. Use the statement number provided at the end of each
warning to locate its translation in the translated safety warnings that accompanied this device. Statement
1071
SAVE THESE INSTRUCTIONS

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 CHAPTER 2
Product Overview
• Switch Models, on page 3
• Fan Tray Assembly, on page 14
• Power Supply Module, on page 17

Switch Models
The following sections provide detailed information about the available switch models:

Catalyst 9404R Switch

The Catalyst 9404R Switch is a four-slot modular chassis, with two redundant supervisor module slots, two
switching module slots with up to 96 front panel ports, one nonredundant fan tray assembly, and has a provision
to accommodate up to four power supply modules.

Front View of the Catalyst 9404R Switch

The figure shows a front view of the chassis, with the major components identified:

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Catalyst 9404R Switch

1 Chassis handholds 5 Switching module slots (1,and 4)

2 Power supply modules 6 Chassis Radio Frequency ID (RFID)

3 Fan tray assembly 7 Chassis model number

4 Supervisor module slots (2 and 3) 8 System ground

Rear View of the Catalyst 9404R Switch

The figure shows a rear view of the chassis, with the major components identified:

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 Product Overview
Catalyst 9404R Switch

1 Access to remove fan tray from the rear 2 Blue beacon LED on the rear panel of the fan tray (always
matches the blue beacon on the front panel of the fan tray)

Table 1: Catalyst 9404R Switch Features

Feature Description

Product ID Chassis model number (add = for spare)—Cisco Catalyst 9400 Series 4 Slot Chassis(C9404R)

Chassis Has four horizontal slots. Slots are numbered 1 (left) to 4 (right).

Supervisor Supports 1+1 supervisor module redundancy for integrated resiliency. Supported model numbers (add = for
modules spare):
• Cisco Catalyst 9400 Series Supervisor 1 Module (C9400-SUP-1)
• Cisco Catalyst 9400 Series Supervisor 1XL Module ( C9400-SUP-1XL)
• Cisco Catalyst 9400 Series Supervisor 1XL-Y 25G Module (C9400-SUP-1XL-Y)

Supervisor modules:
• Must be installed in slots numbered 2 and 3 only.
• Have minimum software release version requirements. Refer to your software release notes for this
information.

See Cisco Catalyst 9400 Series Supervisor Module Installation Note.

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 Product Overview
Catalyst 9407R Switch

Feature Description

Switching Accommodates two line cards. Supported model numbers (add = for spare):
modules
• Cisco Catalyst 9400 Series 48-Port UPOE 10/100/1000 Module (C9400-LC-48U)
• Cisco Catalyst 9400 Series 48-Port 10/100/1000 Module (C9400-LC-48T)
• Cisco Catalyst 9400 Series 24-Port SFP/SFP+ Module (C9400-LC-24XS)
• Cisco Catalyst 9400 Series 48-Port UPOE Multigigabit Module (C9400-LC-48UX)
• Cisco Catalyst 9400 Series 48-Port SFP Module (C9400-LC-48S)
• Cisco Catalyst 9400 Series 24-Port SFP Module (C9400-LC-24S)
• Cisco Catalyst 9400 Series 48-Port Gigabit Ethernet POE/POE+ Module (C9400-LC-48P)
• Cisco Catalyst 9400 Series 48-Port Gigabit Ethernet UPOE+ 10/100/1000 Module (C9400-LC-48H)

See Cisco Catalyst 9400 Series Switching Module Installation Note.

Fan tray assembly The switch supports a single front and rear serviceable and hot-swappable fan tray with 8 fans.
Supported model number (add = for spare)—C9404-FAN
See Fan Tray Assembly Overview, on page 14 and Fan Tray LEDs, on page 161.

Power supplies The chassis supports up to four field-replaceable AC-input and DC-input power supply modules. Supported
model numbers (add = for spare):
• C9400-PWR-2100AC
• C9400-PWR-3200AC
• C9400-PWR-3200DC

See Power Supply Module Overview, on page 17 and Power Supply LEDs, on page 162.

Backplane 240 Gbps backplane bandwidth for each payload module slot, with the C9400-SUP-1XL or the
C9400-SUP-1XL-Y supervisor modules. With the C9400-SUP-1 supervisor module, the backplane bandwidth
is 80Gbps.

RFID Tag The chassis has a built-in, front-facing, passive RFID tag that uses Ultra High Frequency (UHF) RFID technology
and requires an RFID reader with compatible software. It provides auto-identification capabilities for asset
management and tracking. The RFID tags are compatible with the Generation 2 GS1 EPC Global Standard and
are ISO 18000-6C compliant. They operate in the 860MHz to 960 MHz UHF band. For more information, see
Radio Frequency Identification (RFID on Cisco Catalyst 9000 Family Switches).

Catalyst 9407R Switch

The Catalyst 9407R Switch is a seven-slot modular chassis, with two redundant supervisor module slots, five
switching module slots with up to 240 front panel ports, one non-redundant fan tray assembly, and a provision
to accommodate up to eight power supply modules.

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Product Overview
Catalyst 9407R Switch

Front View of the Catalyst 9407R Switch

The figure shows a front view of the chassis, with the major components identified:

1 Chassis handholds 5 Supervisor module slots (3 and 4)

2 Power supply modules 6 Chassis Radio Frequency ID (RFID)

3 Switching module slots (1,2, 5,6, and 7) 7 System ground

4 Fan tray assembly 8 Chassis model number

Rear View of the Catalyst 9407R Switch

The figure shows a rear view of the chassis, with the major components identified:

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 Product Overview
Catalyst 9407R Switch

1 Access to remove fan tray from the rear 2 Blue beacon LED on the rear panel of the fan
tray (always matches the blue beacon on the
front panel of the fan tray)

Table 2: Catalyst 9407R Switch Features

Feature Description

Product ID Chassis model number (add = for spare)—Cisco

Catalyst 9400 Series 7 Slot Chassis(C9407R)

Chassis Has seven horizontal slots. Slots are numbered 1 (top)

to 7 (bottom)

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Product Overview
Catalyst 9407R Switch

Feature Description

Supervisor modules Supports 1+1 supervisor module redundancy for

integrated resiliency. Supported model numbers (add
= for spare):
• Cisco Catalyst 9400 Series Supervisor 1 Module
(C9400-SUP-1)
• Cisco Catalyst 9400 Series Supervisor 1XL
Module ( C9400-SUP-1XL)
• Cisco Catalyst 9400 Series Supervisor 1XL-Y
25G Module (C9400-SUP-1XL-Y)

Supervisor modules:
• Must be installed in slots numbered 3 and 4 only.
• Have minimum software release version
requirements. Refer to your software release
notes for this information.

See Cisco Catalyst 9400 Series Supervisor Module

Installation Note

Switching modules Accomodates five line cards. Supported model

numbers (add = for spare):
• Cisco Catalyst 9400 Series 48-Port UPOE
10/100/1000 Module (C9400-LC-48U)
• Cisco Catalyst 9400 Series 48-Port 10/100/1000
Module (C9400-LC-48T)
• Cisco Catalyst 9400 Series 24-Port SFP/SFP+
Module (C9400-LC-24XS)
• Cisco Catalyst 9400 Series 48-Port UPOE
Multigigabit Module (C9400-LC-48UX)
• Cisco Catalyst 9400 Series 48-Port SFP Module
(C9400-LC-48S)
• Cisco Catalyst 9400 Series 24-Port SFP Module
(C9400-LC-24S)
• Cisco Catalyst 9400 Series 48-Port Gigabit
Ethernet POE/POE+ Module (C9400-LC-48P)
• Cisco Catalyst 9400 Series 48-Port Gigabit
Ethernet UPOE+ 10/100/1000 Module
(C9400-LC-48H)

See Cisco Catalyst 9400 Series Switching Module

Installation Note

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 Product Overview
Catalyst 9410R Switch

Feature Description

Fan tray assembly The switch supports a single front and rear serviceable
and hot-swappable fan tray with 12 fans.
Supported model number (add = for
spare)—C9407-FAN
See Fan Tray Assembly Overview, on page 14 and
Fan Tray LEDs, on page 161

Power supplies The chassis supports up to four field-replaceable

AC-input and DC-input power supply modules.
Supported model numbers (add = for spare):
• C9400-PWR-2100AC
• C9400-PWR-3200AC
• C9400-PWR-3200DC

See Power Supply Module Overview, on page 17 and

Power Supply LEDs, on page 162

Backplane 120 Gbps backplane bandwidth for each payload

module slot with the C9400-SUP-1XL or the
C9400-SUP-1XL-Y Supervisor modules. With the
C9400-SUP-1 Supervisor module, the backplane
bandwidth is 80Gbps.
Each line card slot supports up to 32 channels
connected to each supervisor module slot.

RFID Tag The chassis has a built-in, front-facing, passive RFID

tag that uses Ultra High Frequency (UHF) RFID
technology and requires an RFID reader with
compatible software. It provides auto-identification
capabilities for asset management and tracking. The
RFID tags are compatible with the Generation 2 GS1
EPC Global Standard and are ISO 18000-6C
compliant. They operate in the 860-MHz to 960-MHz
UHF band. For more information, see Radio
Frequency Identification (RFID on Cisco Catalyst
9000 Family Switches).

Catalyst 9410R Switch

The Catalyst 9410R Switch is a ten-slot modular chassis, with two redundant supervisor module slots, eight
switching module slots with up to 384 1-Gigabit Ethernet front panel ports, one non-redundant fan tray
assembly, and a provision to accommodate up to eight power supply modules.

Front View of the Catalyst 9410R Switch

The figure shows a front view of the chassis, with the major components identified:

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 Product Overview
Catalyst 9410R Switch

1 Chassis handholds 5 Supervisor module slots (5 and 6)

2 Power supply modules 6 Chassis Radio Frequency ID (RFID)

3 Switching module slots (1,2, 3, 4, 7, 8, 9 and 10) 7 System ground

4 Fan tray assembly 8 Chassis model number

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 Product Overview
Catalyst 9410R Switch

Rear View of the Catalyst 9410R Switch

The figure shows a rear view of the chassis, with the major components identified:

1 Access to remove fan tray from the rear 2 Blue beacon LED on the rear of the fan tray (always
matches the blue beacon on the front of the fan tray)

Table 3: Catalyst 9410R Switch Features

Feature Description

Product ID Chassis model number (add = for spare)—Cisco Catalyst 9400 Series 10 Slot Chassis(C9410R)

Chassis Has ten horizontal slots. Slots are numbered 1 (top) to 10 (bottom)

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 Product Overview
Catalyst 9410R Switch

Feature Description

Supervisor Supports 1+1 supervisor module redundancy for integrated resiliency. Supported model numbers (add = for
modules spare):
• Cisco Catalyst 9400 Series Supervisor 1 Module (C9400-SUP-1)
• Cisco Catalyst 9400 Series Supervisor 1XL Module (C9400-SUP-1XL)
• Cisco Catalyst 9400 Series Supervisor 1XL-Y 25G Module (C9400-SUP-1XL-Y)

Supervisor modules:
• Must be installed in slots numbered 5 and 6 only.
• Have minimum software release version requirements. Refer to your software release notes for this
information.

See Cisco Catalyst 9400 Series Supervisor Module Installation Note

Switching Accomodates five line cards. Supported model numbers (add = for spare):
modules
• Cisco Catalyst 9400 Series 48-Port UPOE 10/100/1000 Module (C9400-LC-48U)
• Cisco Catalyst 9400 Series 48-Port 10/100/1000 Module (C9400-LC-48T)
• Cisco Catalyst 9400 Series 24-Port SFP/SFP+ Module (C9400-LC-24XS)
• Cisco Catalyst 9400 Series 48-Port UPOE Multigigabit Module (C9400-LC-48UX)
• Cisco Catalyst 9400 Series 48-Port SFP Module (C9400-LC-48S)
• Cisco Catalyst 9400 Series 24-Port SFP Module (C9400-LC-24S)
• Cisco Catalyst 9400 Series 48-Port Gigabit Ethernet POE/POE+ Module (C9400-LC-48P)
• Cisco Catalyst 9400 Series 48-Port Gigabit Ethernet UPOE+ 10/100/1000 Module (C9400-LC-48H)

See Cisco Catalyst 9400 Series Switching Module Installation Note

Fan tray assembly The switch supports a single front and rear serviceable and hot-swappable fan tray with 16 fans.
Supported model number (add = for spare)—C9410-FAN
See Fan Tray Assembly Overview, on page 14 and Fan Tray LEDs, on page 161

Power supplies The chassis supports up to four field-replaceable AC-input and DC-input power supply modules. Supported
model numbers (add = for spare):
• C9400-PWR-2100AC
• C9400-PWR-3200AC
• C9400-PWR-3200DC

See Power Supply Module Overview, on page 17 and Power Supply LEDs, on page 162

Backplane 80 Gbps backplane bandwidth for each payload module slot.

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 Product Overview
Fan Tray Assembly

Feature Description

RFID Tag The chassis has a built-in, front-facing, passive RFID tag that uses Ultra High Frequency (UHF) RFID technology
and requires an RFID reader with compatible software. It provides auto-identification capabilities for asset
management and tracking. The RFID tags are compatible with the Generation 2 GS1 EPC Global Standard and
are ISO 18000-6C compliant. They operate in the 860-MHz to 960-MHz UHF band. For more information, see
Radio Frequency Identification (RFID on Cisco Catalyst 9000 Family Switches).

Fan Tray Assembly

The following sections provide detailed information about the fan tray assembly:

Fan Tray Assembly Overview

Warning Only trained and qualified personnel should be allowed to install, replace, or service this equipment. Statement
1030

Warning No user-serviceable parts inside. Do not open. Statement 1073

A Cisco Catalyst 9400 Series fan tray assembly—

• Is composed of a fan tray and an adapter that is attached to the fan tray. It is responsible for cooling the
entire chassis and interfacing with environmental monitors to trigger alarms when conditions exceed
thresholds.
• Has side-to-side airflow for balanced airflow across the inserted cards. When facing the front of the
chassis, airflow direction is right to left.
• Can be installed and removed from the front and the rear.
• Has a built-in, front-facing, passive RFID tag that uses Ultra High Frequency (UHF) RFID technology
and requires an RFID reader with compatible software. It provides auto-identification capabilities for
asset management and tracking. The RFID tags are compatible with the Generation 2 GS1 EPC Global
Standard and are ISO 18000-6C compliant. They operate in the 860- to 960-MHz UHF band. For more
information, see Radio Frequency Identification (RFID) on Cisco Catalyst 9000 Family Switches.
• Is chassis-specific. (Add = to the model number for spares)
• Model number C9404-FAN for the Catalyst 9404R Switch.
This model has eight individual fans (two rows of four each). It supports a minimum airflow of 640
cubic feet per minute (CFM) at 100 percent fan throttle.
• Model number C9407-FAN for the Catalyst 9407R Switch.
This model has 12 individual fans (three rows). It supports a minimum airflow of 960 cubic feet
per minute (CFM) at 100 percent fan throttle.

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Product Overview
Fan Tray Assembly Overview

• Model number C9410-FAN for the Catalyst 9410R Switch.

This model has 16 individual fans (four rows). It supports a minimum airflow of 1190 CFM at 100
percent fan throttle.

The following figure shows the C9407-FAN with the major components identified. The C9410-FAN has the
same features, and in addition, a fourth row of fans. The C9404-FAN has the same features but has only two
rows of fans.
Figure 1: Fan Tray Assembly

1 Captive installation screws on the front of the 5 Front fan tray handle.
fan tray.

2 Captive installation screws on the rear of the 6 Rear fan tray handle
fan tray.

3 LEDs on the front panel. (The rear blue 7 Fan tray adapter
beacon LED is not visible in this image)

4 Fan tray RFID - -

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Operation

Operation

Caution Do not operate the system if the fan tray assembly is removed or if it is not functioning properly. An
overtemperature condition can cause severe equipment damage or an unscheduled system shutdown.

Depending on the ambient conditions, the system optimises the fan-speed for temperature and pressure and
maintains the minimum fan speeds and temperatures that the chassis requires. Accordingly, the fan tray's
internal controller operates in a normal mode and a Network Equipment-Building System mode (NEBS mode).
• In the normal mode—the controller optimizes fan-speed for temperature and pressure.
• In the NEBS mode—the controller responds more aggressively, to maintain proper cooling for installations
with high airflow impedance. When the fan tray operates in this mode, there may be increased noise
levels due to increased fan speeds.
You can also manually set the fan tray to operate in the NEBS mode.

High Availability
To ensure high availability, the system is designed to respond to fan failures by either minimising impact or
by compensating and operating at a worst case scenario specification.
• If a single fan fails, the remaining fans in the row compensate with increased speed.
• If two or more fans fail, the entire fan tray operates at full speed after one minute. Further, the fan tray
must be replaced. The individual fans are not field replaceable, you must replace the fan tray.
• If the temperature sensor fails or communication with the temperature sensor fails, the worst case operating
temperature is assumed.
• If the pressure sensor fails or communication with the pressure sensor fails, the worst case operating
pressure is assumed.

Thresholds, Alarms, and Abnormal Acoustic Conditions

Under normal operating conditions, when none of the temperature alarms have been triggered, hardware
controls fan speed. If any of the system temperature alarms are triggered, software takes fan speed control
from hardware. Refer to the System Management section of the software configuration guide for more
information.
When the fan tray operates at full speed, increased noise levels may be expected. The fan tray may operate
at full speed in these circumstances:
• If the fan tray is not installed correctly
• When operating in the NEBS mode
• If two or more fans have failed
• If the STATUS LED remains red for more than one minute
• If there is a hardware failure

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Power Supply Module

• If the software watchdog timer is triggered

Power Supply Module

The following sections provide detailed information about the available power supply modules:

Power Supply Module Overview

Available power supply module model numbers (Add = to the model number for spares):
• C9400-PWR-2100AC
• C9400-PWR-3200AC
• C9400-PWR-3200DC

Note Unless otherwise indicated, the power supply information provided in this document applies to all the available
power supply modules.

The chassis supports field-replaceable AC-input and DC-input power supply modules. If you install modules
of different types (AC input and DC input) and capacities, ensure that all the required conditions are met.

Features: AC-Input Power Supply

• Has a self-cooling mechanism, with a minimum airflow of 17 cubic feet per minute (CFM) at 100 percent
load.
• Provides a regulated 55-VDC PoE-compliant main output and 3.3-VDC standby output.
• Supports only single-phase source AC. Source AC can be out of phase between multiple power supplies
or multiple AC power plugs on the same power supply because all the AC power supply inputs are
isolated.
• Has a release latch and cord-retention mechanism on the front panel of the module to avoid accidental
removal of the module or the attached power cord.
• Supports redundant and combined configuration modes. A single (nonredundant) or a dual (redundant)
power supply configuration can support the following loads:

Input Voltage (in Output Power with C9400-PWR-3200AC Output Power with C9400-PWR-2100AC
Volts AC) (in Watts) (in Watts)

200-240 VAC 3200 W 2112 W

100-120 VAC 1570 W 950 W

• Has a built-in, front-facing, passive RFID tag that uses Ultra High Frequency (UHF) RFID technology
and requires an RFID reader with compatible software. Provides auto-identification capabilities for asset
management and tracking. The RFID tags are compatible with the Generation 2 GS1 EPC Global Standard

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 Product Overview
Power Supply Module Overview

and are ISO 18000-6C compliant. They operate in the 860-MHz to 960-MHz UHF band. For more
information, see Radio Frequency Identification (RFID) on Cisco Catalyst 9000 Family Switches.

Figure 2: C9400-PWR-3200AC

1 On/ Off rocker switch 5 Power cord retainer

2 LEDs. 6 Airflow intake

3 Power supply module RFID 7 Airflow exhaust

4 Release latch - -

Features: DC-Input Power Supply

• Has a self-cooling mechanism, with a minimum airflow of 9.5 cubic feet per minute (CFM) at 100 percent
load.
• Has a release latch mechanism on the side of the module to avoid accidental removal of the module.
• Has an On/ Off power button on the front panel. Press for two seconds to switch it on and off.

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Product Overview
Power Supply Module Overview

Pressing the power button on and off turns the main 55-VDC output on and off, respectively. Standby
output power of 3.3-VDC is available whenever DC input is applied.
The power button has two modes of operation, which are described below. Press the power button for
10 seconds to toggle between modes; the LOCATE LED blinks for three seconds when you do.
• Auto-on: When in this mode, the power supply module automatically starts or restarts on application
or restoration of DC input power. This is the default mode.
For NEBS compliance, the power button must be in the auto-on mode. When power is restored after
a power failure, the power supply module recovers automatically.
• Protected: When in this mode, if the DC power source output voltage is zero, or drops out for more
than three seconds, you must press the power button for two seconds, to restore operation.

• Has dual DC inputs.

Each input has an independent, isolated circuit. -A and +A form one DC-input; +B and -B form another.
Each DC input can be powered either from separate sources, or a suitable single source. The module has
one operational mode as a function of both inputs receiving power. When both the inputs are active, a
regulated 55-VDC PoE-compliant main output and 3.3-VDC standby output is provided.
• Has DC-input reversal protection such that the unit will survive DC-input reversal up to the full input
voltage rating.
• Supports redundant and combined configuration modes. A single (nonredundant) or a dual (redundant)
power supply configuration, can support the following loads:

Input Voltage (in Volts DC) Output Power with C9400-PWR-3200DC (in Watts)

40-72 VDC (with an extended range to 75 VDC) 3200 W

A voltage differential between inputs is acceptable,
as long as the value is within the above range. For
example, one DC input can have an input voltage
of 40 VDC and the other, 75 VDC.

• Has a built-in, front-facing, passive RFID tag that uses Ultra High Frequency (UHF) RFID technology
and requires an RFID reader with compatible software. Provides auto-identification capabilities for asset
management and tracking. The RFID tags are compatible with the Generation 2 GS1 EPC Global Standard
and are ISO 18000-6C compliant. They operate in the 860-MHz to 960-MHz UHF band. For more
information, see Radio Frequency Identification (RFID) on Cisco Catalyst 9000 Family Switches.

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 Product Overview
Power Supply Module Overview

Figure 3: C9400-PWR-3200DC

1 Terminal block 6 Slots for DC input (+B and -B)

2 Release latch 7 On/ Off power button

3 Airflow intake 8 LEDs

4 Airflow exhaust 9 Slot for ground cable

5 Slots for DC input (-A and +A) 10 Power supply module RFID

Operation
The power supply connectors distribute power as follows:

Module C9400-PWR-2100AC, C9400-PWR-3200AC, and

C9400-PWR-3200DC

Supervisor Module (Main Output) Maximum of 20 A at 55 VDC

Switching Module (Main Output) Maximum of 120 A at 55 VDC

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 Product Overview
Power Supply Modes

Module C9400-PWR-2100AC, C9400-PWR-3200AC, and

C9400-PWR-3200DC

Fan Tray, Supervisor Module, Backplane 3.3 VDC

(Standby Output)

Power Supply Modes

Cisco Catalyst 9400 Series Switches offer redundant and combined configuration modes for power supplies.
The number of power supply modules installed and the system load determine the power level that the system
expects to draw from each power supply module, and consequently, the power supply mode that will be
suitable. To calculate, or estimate a system's power budget, and to determine power supply requirements for
a specific PoE configuration, use the Cisco Power Calculator.
To configure a power supply mode, enter the power redundancy-mode command in global configuration
mode. If you do not configure a mode, the default mode is applicable.

Combined Mode
This is the default power supply mode.
The system operates on one to eight power supply modules. The power available to the system is the sum of
power outputs of all the power supply modules in the chassis. All available power supply modules are active,
share power, and can operate at up to 100 percent capacity.

Caution When operating in combined mode, if any of the modules fail, all remaining operational power supply modules
increase their output. If the output power does not meet the system requirements and the power supply autolc
shutdown command is disabled, all the operational power supply modules may get overloaded and go into
overcurrent shutdown. All system power is then lost.

Redundant Mode
In a redundant configuration, a given power supply module can either be active, or in standby:
• An active power supply module is powered on, and provides output power. All the active modules in a
chassis always attempt to share the load.
• A standby power supply module is powered on, but asleep, and can switch to active when required. When
in standby mode, the power supply module’s OUTPUT LED is blinking green.

To ensure high availability, the system is designed to respond to failure as follows:

• If all the available power supply modules are active, the operational power supplies continue to share
current equally. Note that the load on the available power supplies would have increased.
• If standby power supply modules are available, the minimum number of power supply modules needed
to power the load switch to active.

When configuring a redundant mode, you have these options: an n+1 or an n+n redundant mode.
N+1 Redundant Mode

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Power Supply Module Installation Considerations

N is the number of active power supply modules and can be one to seven power supply modules on a seven-slot
or a ten-slot chassis, and one to three power supply modules on a four-slot chassis. +1 is the power supply
module reserved for redundancy, and must be configured as the standby module (use the power
redundancy-mode command in global configuration mode).
The default standby power supply slot on a seven-slot or a ten-slot chassis is eight. The default standby power
supply slot on a four-slot chassis is four. To designate a different slot as standby, use the power
redundancy-mode command in global configuration mode.
N+N Redundant Mode
N number of power supply modules are configured as active, and n number of power supply modules are
configured as standby. To configure standby power supply modules, use the power redundancy-mode
command in global configuration mode.
For detailed software configuration information including examples, see the required version of the software
configuration guide. In the guide, go to Contents → System Management → Environmental Monitoring and
Power Management.

Power Supply Module Installation Considerations

Warning This unit might have more than one power supply connection. All connections must be removed to de-energize
the unit. Statement 1028

Warning Only trained and qualified personnel should be allowed to install, replace, or service this equipment. Statement
1030

Warning No user-serviceable parts inside. Do not open. Statement 1073

Note While the installation of power supplies of different capacities in the same chassis is supported, it is not an
optimal use of total system power in a redundant mode.

When installing power supply modules, ensure that the following conditions are met:

AC input Only
If you plan to install only AC-input power supply modules, you must meet these conditions in the context of
the N+1 redundant mode, or N+N redundant mode, or combined mode:
• All the installed power supply modules must be of the same capacity.
For example, all the installed modules are C9400-PWR-2100AC.
• All the installed power supply modules must have the same AC-input voltage level.

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Product Overview
Power Supply Module Installation Considerations

For example, all the power supply modules have an AC-input voltage of 220 VAC, or an AC-input
voltage 110 VAC.

AC Input and DC Input with N+1 Redundant Mode or Combined Mode

If you plan to install a mix of AC-input and DC-input power supply modules, you must meet these conditions
in the context of the N+1 redundant mode or combined mode:
• All the installed power supply modules must be of the same capacity.
For example, a mix of C9400-PWR-3200AC and C9400-PWR-3200DC are installed.
• All the installed AC-input power supply modules must have an AC-input voltage of 220 VAC.

AC Input and DC Input with N+N Redundant Mode

If you plan to install a mix of AC-input and DC-input power supply modules, you must meet these conditions
in the context of the N+N redundant mode:
• All the power supply modules that are configured as active must be of the same type; all the modules
that are configured as standby must be of the same type. (The type refers to AC input and DC input).
For example, all the installed active power supply modules are C9400-PWR-2100AC, all the installed
standby power modules are C9400-PWR-3200DC.
• All the installed AC-input power supply modules in the chassis must be of the same capacity and have
the same input voltage level.
Continuing with the above example, all the active power supply modules are C9400-PWR-2100AC, and
have an input voltage of 115 VAC.
• All the installed DC-input power supply modules must be configured as standby.
Continuing with the above example, all the installed C9400-PWR-3200DC modules are configured as
standby.
• If power supply modules of different capacities are installed, the higher capacity modules must be
configured as standby.
Continuing with the above example, the 3200 W module is the higher capacity module and all installed
C9400-PWR-3200DC modules are configured as standby.

Note Regardless of the type of power supply module installed (whether only AC input, or only DC input, or a mix
of both types), in the context of the N+N redundant mode, ensure the following:
• When transitioning or switching over to the N+N mode (from any other mode), there must be no change
in the power consumption budget during the transition period.
• Total standby output power must be greater than or equal to the total active output power (total standby
output power > or = total active output power). This ensures that the system continues to provide
redundancy at the time of a switchover.

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 Product Overview
Power Supply Module Installation Considerations

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 CHAPTER 3
Preparing for Installation
• Site Requirements, on page 25
• Power Requirements, on page 34
• Cabling Requirements, on page 39
• Rack-Mounting Guidelines, on page 39
• Site Preparation Checklist, on page 41

Site Requirements
Planning a proper location for the switch and layout of the equipment rack or wiring closet is essential for
successful system operation. These sections describe some of the basic site requirements that you should be
aware of as you prepare to install your switch, including the following:
• Environmental factors can adversely affect the performance and longevity of your system.
• Install the switch in an enclosed, secure area, ensuring that only qualified personnel have access to the
switch and control of the environment.
• Equipment that is placed too closely together or that is inadequately ventilated may cause system
over-temperature conditions, leading to premature component failure.
• Poor equipment placement can make chassis panels inaccessible and difficult to maintain.
• The switch requires a dry, clean, well-ventilated, and air-conditioned environment.
• To ensure normal operation, maintain ambient airflow. If the airflow is blocked or restricted, or if the
intake air is too warm, an over-temperature condition may occur. The switch environmental monitor may
then shut down the system to protect the system components.
• Multiple switches can be rack mounted with little or no clearance above and below the chassis. However,
when mounting a switch in a rack with other equipment, or when placing it on the floor near other
equipment, ensure that the exhaust from other equipment does not blow into the air intake vent of the
switch chassis.
• If the switch supports 90W PoE, the existing cabling in the building may not be suitable for the switch
installation. Reassess the cable plan with a qualified personnel.
For more information, see the Cabling Requirements section in this document.

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Temperature

Temperature
Temperature extremes may cause a system to operate at reduced efficiency and cause a variety of problems,
including premature aging and failure of chips, and failure of mechanical devices. Extreme temperature
fluctuations may also cause chips to become loose in their sockets. Observe the following guidelines:
• Ensure that the system is operating in an environment that is—
• 27 to 109 °F ( -5 to +45 °C) up to 6000 feet (1800m)
• 27 to 104 °F (-5 to +40 °C) up to 10000 feet (3000m)

• Ensure that the chassis has adequate ventilation.

• Do not place the chassis within a closed-in wall unit or on top of cloth, which can act as insulation.
• Do not place the chassis where it will receive direct sunlight, particularly in the afternoon.
• Do not place the chassis next to a heat source of any kind, including heating vents.
• Do not operate the system if the fan assembly is removed or if it is not functioning properly. An
overtemperature condition can cause severe equipment damage or an unscheduled system shutdown.
• Adequate ventilation is particularly important at high altitudes. Make sure that all the slots and openings
on the system remain unobstructed, especially the fan vent on the chassis.
• Clean the installation site at regular intervals to avoid buildup of dust and debris, which may cause a
system to overheat.
• If system is exposed to abnormally low temperatures, allow a two hour warm up period, in ambient
temperature no lower than 32°F (0 °C) before turning on.

Failure to observe these guidelines may damage the chassis' internal components.

Air Flow
The switch is designed to be installed in an environment where there is a sufficient volume of air available to
cool the supervisor engines, modules, and power supplies. If there are any constraints with regard to the free
flow of air through the chassis, or if the ambient air temperature is elevated, the switch environmental monitor
may then shut down the system to protect the system components.
To maintain proper air circulation through the switch chassis, we recommend that you maintain a minimum
space of 6 inches (15 cm) between a wall and the chassis and power supply unit air intakes or a wall and the
chassis and power supply unit hot air exhausts. In situations where the switch chassis are installed in adjacent
racks, you should allow a minimum space of 12 inches (30.5 cm) between the air intake of one chassis and
the hot air exhaust of another chassis. Failure to maintain adequate spacing between chassis may cause the
switch chassis that is drawing in the hot exhaust air to overheat and fail.
Figure 4: Air Flow Direction - Cisco Catalyst 9400 Series Switches

The figure shows the chassis and power supply air flow directions in a Catalyst 9407R Switch. The same air
flow direction applies to all Cisco Catalyst 9400 Series Switches.

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Air Flow

1 Chassis air intake 3 Power supply air intake

2 Chassis air exhaust 4 Power supply air exhaust

If you are installing your switch in an enclosed or partially enclosed rack, we strongly recommend that you
verify that your site meets the following guidelines:
• Verify that there is a minimum of 6 inches (15 cm) of clearance between the sides, front, and back of
any enclosure, and both the chassis air intake grill and the chassis air exhaust grill along with the power
supply unit intakes and exhausts.
Do not use fully closed cabinets or open racks with solid side panels, unless they meet the 6 inch clearance
requirements with respect to chassis intake and exhaust vents, or unless the sides incorporate sufficient
venting holes.
The upright columns of a relay rack may have less than the recommended side spacing - provided there
are substantial cut-outs, holes, or vents in the structure to allow adequate air flow through the chassis.
For two-post racks with solid uprights, the recommended maximum column depth for unrestricted air
flow is 5 inches (13 cms) for a 23-inch rack and 4 inches (10 cms) for a 19-inch rack.
• Verify that the ambient air temperature within the enclosed or partially enclosed rack is within the chassis
operating temperature limits. After installing the chassis in the rack, power up the chassis and allow the
chassis temperature to stabilize (approximately 2 hours).
Measure the ambient air temperature at the chassis air intake grill by positioning an external temperature
probe 1 inch (2.5 cm) away from the chassis left side, and centered on the chassis both horizontally and
vertically.

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Humidity

Measure the ambient air temperature at the power supply unit air intake grill by positioning an external
temperature probe 1 inch (2.5 cm) away from the chassis front, centered on the power supply unit section
located above the card slots.
• If the ambient intake air temperature is less than 109°F (45°C) at altitudes of 6,000 feet and below,
the rack meets the intake air temperature criterion. At altitudes above that threshold and up to 10,000
feet (3000 m), the air intake should not exceed 104°F (40°C).
• If the ambient intake air temperature exceeds this recommendation, the system may experience
minor temperature alarms and increase fan speeds in response.
• If the ambient intake air temperature equals or is greater than 131°F (55°C), the system may
experience a major temperature alarm with maximum fan speeds in response. If ambient temperature
continues to increase, system will respond with protective shut down.

• Plan ahead. A switch that is currently installed in an enclosed or partially enclosed rack might meet
ambient air temperature and air flow requirements at present. However, if you add more chassis to the
rack or more modules to a chassis in the rack, the additional heat generated might cause the ambient air
temperature at the chassis or power supply unit inlets to exceed recommended conditions which may
trigger thermal alarms.
If installation conditions for inlet temperature and airflow are marginal or not fully met, activate the fan
tray’s NEBS mode, which has more aggressive programming to address restricted spacing and elevated
ambient temperatures. This should result in reduced thermal alarms along with greater acoustic noise
and increased power consumption associated with higher fan speeds.

Humidity
High-humidity conditions may cause moisture to enter the system, and cause corrosion of internal components
and degradation of properties such as electrical resistance, thermal conductivity, physical strength, and size.
Extreme moisture buildup inside the system may result in electrical short circuit, which may cause serious
damage to the system. Each system is rated for storage and operation in 10 to 95 percent relative humidity,
non-condensing with a humidity gradation of 10 percent per hour. Buildings in which climate is controlled
by air-conditioning in the warmer months and by heat during the colder months usually maintain an acceptable
level of humidity for system equipment. However, if a system is located in an unusually humid location, a
dehumidifier should be used to maintain the humidity within an acceptable range.

Altitude
Operating a system at high altitude (low pressure) reduces the efficiency of forced and convection cooling
and may result in electrical problems related to arcing and corona effects. This condition may also cause sealed
components with internal pressure, such as electrolytic capacitors, to fail or perform at reduced efficiency.

Dust and Particles

Fans cool power supplies and system components by drawing in room-temperature air and exhausting heated
air out through various openings in the chassis. However, fans also ingest dust and other particles, causing
contaminant buildup in the system and increased internal chassis temperature. A clean operating environment
can greatly reduce the negative effects of dust and other particles, which act as insulators and interfere with
the mechanical components in the system. The standards listed below provide guidelines for acceptable
working environments and acceptable levels of suspended particulate matter:

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Corrosion

• National Electrical Manufacturers Association (NEMA) Type 1

• International Electrotechnical Commission (IEC) IP-20

Corrosion
Corrosion of system connectors is a gradual process that may eventually lead to intermittent failures of electrical
circuits. The oil from a person’s fingers or prolonged exposure to high temperature or humidity may corrode
the gold-plated edge connectors and pin connectors on various components in the system. To prevent corrosion,
avoid touching contacts on boards and cards, and protect the system from extreme temperatures and moist,
salty environments.

EMI and Radio Frequency Interference

Electro-Magnetic interference (EMI) and radio frequency interference (RFI) from a system can adversely
affect devices such as radio and television (TV) receivers operating near the system. Radio frequencies
emanating from a system can also interfere with cordless and low-power telephones. Conversely, RFI from
high-power telephones can cause spurious characters to appear on the system monitor. RFI is defined as any
EMI with a frequency above 10 kilohertz (kHz). This type of interference can travel from the system to other
devices through the power cable and power source, or through the air in the form of transmitted radio waves.
The Federal Communications Commission (FCC) publishes specific regulations to limit the amount of EMI
and RFI emitted by computing equipment. Each system meets these FCC regulations. To reduce the possibility
of EMI and RFI, follow these guidelines:
• Always operate the system with the chassis covers installed.
• Ensure that all chassis slots are covered by a metal filler bracket and that an unused power supply bay
has a metal cover plate installed.
• Ensure that the screws on all peripheral cable connectors are securely fastened to their corresponding
connectors on the back of the chassis.
• Always use shielded cables with metal connector shells for attaching peripherals to the system.

When wires are run for any significant distance in an electromagnetic field, interference can occur between
the field and the signals on the wires. This fact has two implications for the construction of plant wiring:
• Bad wiring practice can result in radio interference emanating from the plant wiring.
• Strong EMI, especially when it is caused by lightning or radio transmitters, can destroy the signal drivers
and receivers in the chassis, and even create an electrical hazard by conducting power surges through
lines into equipment.

Note To predict and provide a remedy for strong EMI, consult experts in RFI.

If you use twisted-pair cable in your plant wiring with a good distribution of grounding conductors, the plant
wiring is unlikely to emit radio interference. If you exceed the recommended distances, use a high-quality
twisted-pair cable with one ground conductor for each data signal when applicable.
If the wires exceed the recommended distances, or if wires pass between buildings, give special consideration
to the effect of a lightning strike in your vicinity. The electromagnetic pulse caused by lightning or other

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Shock and Vibration

high-energy phenomena can easily couple enough energy into unshielded conductors to destroy electronic
devices. If you have had problems of this sort in the past, you may want to consult experts in electrical surge
suppression and shielding.

Warning The intra-building ports (Copper Based Ethernet Ports) of the equipment or subassembly is suitable for
connection to intra-building or unexposed wiring or cabling only. The intra-building ports of the equipment
or subassembly MUST NOT be metallically connected to interfaces that connect to the Out Side Plant (OSP)
or its wiring for more than 6 meters (approximately 20 feet). These interfaces are designed for use as
intra-building interfaces only (Type 2, 4, or 4a ports as described in GR-1089) and require isolation from the
exposed OSP cabling. The addition of Primary Protectors is not sufficient protection in order to connect these
interfaces metallically to an OSP wiring system.

Shock and Vibration

The equipment complies with the Earthquake, Office, and Transportation Vibration, and Equipment Handling
Criteria of GR-63-CORE.

Power Source Interruptions

Systems are especially sensitive to variations in voltage supplied by the AC power source. Overvoltage,
undervoltage, and transients (or spikes) can erase data from memory or even cause components to fail. To
protect against these types of problems, power cables should always be properly grounded. Also, place the
system on a dedicated power circuit (rather than sharing a circuit with other heavy electrical equipment). In
general, do not allow the system to share a circuit with any of the following:
• Copy machines
• Air conditioners
• Vacuum cleaners
• Space heaters
• Power tools
• Teletype machines
• Laser printers
• Facsimile machines
• Any other motorized equipment

Besides these appliances, the greatest threats to a system's power supply are surges or blackouts that are caused
by electrical storms. Whenever possible, turn off the system and peripherals, if any, and unplug them from
their power sources during thunderstorms. If a blackout occurs—even a temporary one—while the system is
turned on, turn off the system immediately and disconnect it from the electrical outlet. Leaving the system on
may cause problems when the power is restored; all other appliances left on in the area may create large
voltage spikes that may damage the system.

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System Grounding

System Grounding

Warning When installing or replacing the unit, the ground connection must always be made first and disconnected last.
Statement 1046

Warning Use copper conductors only. Statement 1025

You must install a system ground as part of the chassis installation process. Chassis installations that rely only
on the AC third-prong ground are insufficient to adequately ground the systems.
Proper grounding practices ensure that the buildings and the installed equipment within them have
low-impedance connections and low-voltage differentials between chassis. When you install a system ground,
you reduce or prevent shock hazards, chances of equipment damage due to transients, and the potential for
data corruption.
Without proper and complete system grounding, you run the risk of increased component damage due to ESD.
Additionally, you have a greatly increased chance of data corruption, system lockup, and frequent system
reboot situations by not using a system ground.

Caution Installations that rely solely on system grounding that uses only an AC third-prong ground run a substantially
greater risk of equipment problems and data corruption than those installations that use both the AC third-prong
ground and a properly installed system ground.

The following table lists some general grounding practice guidelines.

Table 4: Grounding Practice Guidelines

Environment Electromagnetic Noise Grounding Recommendations

Severity Level

Commercial building is subjected to High All lightning protection devices must be

direct lightning strikes. installed in strict accordance with
manufacturer recommendations.
For example, some places in the United
Conductors carrying lightning current
States, such as Florida, are prone to
should be spaced away from power and
more lightning strikes than other areas.
data lines in accordance with applicable
recommendations and codes. Best
grounding practices must be closely
followed.

Commercial building is located in an High Best grounding practices must be closely

area where lightning storms occur followed.
frequently, but is not prone to direct
lightning strikes.

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Maintaining Safety with Electricity

Environment Electromagnetic Noise Grounding Recommendations

Severity Level

Commercial building contains a mix Medium to High Best grounding practices must be closely
of information technology equipment followed.
and industrial equipment, such as
welding.

Existing commercial building is not Medium Best grounding practices must be closely
subject to natural environmental noise followed. Determine source and cause of
or man-made industrial noise. This noise if possible, and mitigate as closely as
building contains a standard office possible at the noise source or reduce
environment. This installation has a coupling from the noise source to the
history of malfunction due to victim equipment.
electromagnetic noise.

New commercial building is not subject Low Best grounding practices should be
to natural environmental noise or followed as closely as possible.
man-made industrial noise. This Electromagnetic noise problems are not
building contains a standard office anticipated, but installing a best-practice
environment. grounding system in a new building is often
the least expensive route, and the best way
to plan for the future.

Existing commercial building is not Low Best grounding practices should be

subject to natural environmental noise followed as much as possible.
or man-made industrial noise. This Electromagnetic noise problems are not
building contains a standard office anticipated, but installing a best-practice
environment. grounding system is always recommended.

Note In all situations, grounding practices must comply with Section 250 of the National Electric Code (NEC)
requirements or local laws and regulations. A 6 AWG grounding wire is preferred from the chassis to the rack
ground or directly to the common bonding network (CBN). The equipment rack should also be connected to
the CBN with a 6 AWG grounding wire.

Note Always ensure that all of the modules are completely installed and that the captive installation screws are
fully tightened. In addition, ensure that all the I/O cables and power cords are properly seated. These practices
are normal installation practices and must be followed in all installations.

Maintaining Safety with Electricity

When working on electrical equipment, follow these guidelines:
• Do not work alone if potentially hazardous conditions exist anywhere in your work space.
• Never assume that power is disconnected from a circuit; always check the circuit before working on it.

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Preventing ESD Damage

• Look carefully for possible hazards in your work area, such as damp floors, ungrounded power extension
cables, frayed or damaged power cords, and missing safety grounds.
• If an electrical accident occurs, proceed as follows:
• Use extreme caution; do not become a victim yourself.
• Disconnect power from the system.
• Seek medical attention, if necessary.

• Use the product within its marked electrical ratings and product usage instructions.
• Install the product in compliance with local and national electrical codes.
• If any of the following conditions occur, contact the Cisco Technical Assistance Center:
• The power cable or plug is damaged.
• An object has fallen into the product.
• The product has been exposed to water or other liquids.
• The product has been dropped or shows signs of damage.
• The product does not operate correctly when you follow the operating instructions.

• Use the correct external power source. Operate the product only from the type of power source indicated
on the electrical ratings label. If you are not sure of the type of power source required, consult a local
electrician.
• For AC-input power supply modules, you have been provided with one or more power cables with your
chassis power supply that are intended for use in your country, based on the shipping location. Should
you need to purchase additional power cables, ensure that they are rated for the product and for the
voltage and current marked on the product’s electrical ratings label. The voltage and current rating of
the power cable should be greater than the ratings marked on the label.
For DC-input power supply modules, you must obtain the required cables; they are not shipped with the
power supply module. Ensure that cable lengths, wire gauges, and lug sizes meet the chassis requirements,
site-specific installation requirements, as well your local electric codes. See the Required Tools and
Equipment section for further guidance.
• To help prevent electrical shock, plug all the power cables into properly grounded electrical outlets.
These power cables are equipped with three-prong plugs to ensure proper grounding. Do not use adapter
plugs or remove the grounding prong from a power cable.
• Observe power strip ratings. Make sure that the total current rating of all products that are plugged into
the power strip does not exceed 80 percent of the power strip rating.
• Do not modify power cables or plugs yourself. Consult with a licensed electrician or your power company
for site modifications. Always follow your local and national wiring codes.

Preventing ESD Damage

ESD damage might occur when modules or other FRUs are improperly handled, resulting in intermittent or
complete failure of the modules or FRUs. Modules consist of printed circuit boards that are fixed in metal

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Power Requirements

carriers. EMI shielding and connectors are integral components of a carrier. Although the metal carrier helps
to protect the board from ESD, always use an ESD-grounding strap when handling modules. To prevent ESD
damage, follow these guidelines:
• Always use an ESD wrist or ankle strap and ensure that it makes good skin contact.
• Connect the equipment end of the strap to an unfinished chassis surface.
• When installing a component, use an available ejector lever or captive installation screws to properly
seat the bus connectors in the backplane or midplane. These devices prevent accidental removal, provide
proper grounding for the system, and help to ensure that bus connectors are properly seated.
• When removing a component, use an available ejector lever or captive installation screws to release the
bus connectors from the backplane or midplane.
• Handle carriers by available handles or edges only; avoid touching the printed circuit boards or connectors.
• Place a removed component board-side-up on an antistatic surface or in a static-shielding container. If
you plan to return the component to the factory, immediately place it in a static-shielding container.
• Avoid contact between the printed circuit boards and clothing. The wrist strap only protects components
from ESD voltages on the body; ESD voltages on clothing can still cause damage.
• Never attempt to remove the printed circuit board from the metal carrier.

Power Requirements
Power supply modules installed on a switch chassis can be all AC input, all DC input, or a mix of both. When
preparing your site for switch installation, adhere to these requirements:
• In systems that are configured with more than one power supply, connect each of the power supplies to
a separate input power source. If you fail to do this, your system might be susceptible to total power
failure due to a fault in the external wiring or a tripped circuit breaker.
• To prevent loss of input power, ensure that the total maximum load on each source circuit is within the
current ratings of the wiring and breakers.
• In some systems, you may decide to use a UPS to protect against power failures at your site. When
selecting a UPS, be aware that some models, which use ferroresonant technology, may become unstable
when operating with the switch power supplies that use power factor correction. This may cause the
output voltage waveform to the switch to become distorted, resulting in an undervoltage situation in the
system.

Power Connection Guidelines for AC-Powered Systems

When connecting AC-input power supply modules to the site power source, observe the guidelines described
here.

Warning This unit might have more than one power supply connection. All connections must be removed to de-energize
the unit. Statement 1028

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 Preparing for Installation
Power Connection Guidelines for DC-Powered Systems

• Ensure that the AC-input power supply module has a detachable power cord.
• Each chassis power supply should have a separate, dedicated branch circuit.
• North America
• C9400-PWR-3200AC only—Power supply modules require a 20 A circuit.
• C9400-PWR-2100AC only—Power supply modules require a 15 A circuit.

• International—Circuits should be sized according to local and national codes.

• If you are using a 208 or 240 VAC power source in North America, note that such lines are considered
hot and the circuit must be protected by a two-pole circuit breaker.

Warning This product relies on the building's installation for short-circuit (overcurrent)
protection. Ensure that the protective device is rated not greater than these values
for the U.S. and EU:
• 20 A circuit breaker for an AC-input power supply module.
• 50 A DC-rated circuit breaker for each input of a DC-input power supply
module, for safety purposes - irrespective of whether the inputs are power
from a single or separate DC sources.

Statement 1005

Warning This product requires short-circuit (overcurrent) protection, to be provided as

part of the building installation. Install only in accordance with national and local
wiring regulations. Statement 1045

Warning A readily accessible two-poled disconnect device must be incorporated in the

fixed wiring. Statement 1022

• The source AC outlet must be within 9.84 to 14 feet (3.0 to 4.293 meters) of the system - depending on
the length of the power cord, and should be easily accessible.
• The AC power receptacles used to plug in the chassis must be the grounding type. The grounding
conductors that connect to the receptacles should connect to protective earth ground at the service
equipment level.

Power Connection Guidelines for DC-Powered Systems

When connecting DC-input power supply modules to the site power source, observe the guidelines described
here.

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 Preparing for Installation
Power Connection Guidelines for DC-Powered Systems

Warning The covers are an integral part of the safety design of the product. Do not operate the unit without the covers
installed. Statement 1077

Warning This unit might have more than one power supply connection. All connections must be removed to de-energize
the unit. Statement 1028

Warning When stranded wiring is required, use approved wiring terminations, such as closed-loop or spade-type with
upturned lugs. These terminations should be the appropriate size for the wires and should clamp both the
insulation and conductor. Statement 1002

Warning Before performing any of the following procedures, ensure that power is removed from the DC circuit.
Statement 1003

Warning Hazardous voltage or energy may be present on DC power terminals. Always replace cover when terminals
are not in service. Be sure uninsulated conductors are not accessible when cover is in place. Statement 1075

Warning When installing or replacing the unit, the ground connection must always be made first and disconnected last.
Statement 1046

Warning A readily accessible two-poled disconnect device must be incorporated in the fixed wiring. Statement 1022

Warning This equipment must be grounded. Never defeat the ground conductor or operate the equipment in the absence
of a suitably installed ground conductor. Contact the appropriate electrical inspection authority or an electrician
if you are uncertain that suitable grounding is available. Statement 1024

Warning Use copper conductors only. Statement 1025

Warning Connect the unit only to DC power source that complies with the Safety Extra-Low Voltage (SELV)
requirements in IEC 60950 based safety standards. Statement 1033

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Preparing for Installation
Power Connection Guidelines for DC-Powered Systems

• All power connection wiring should conform to the rules and regulations prescribed by the National
Electrical Code (NEC), as well as local codes, if any.
• The DC return must remain isolated from the system frame and the chassis (DC-I).
The color coding of the source DC power cable leads depends on the color coding of the site DC power
source. Typically, green or green and yellow stripes indicate that the cable is a ground cable. Since there
is no color code standard for source DC wiring, you must ensure that the power cables are connected to
the DC-input power supply terminal block in the proper + and - polarity.
In some cases, the source DC cable leads might have a positive (+) or a negative (–) label. This label is
a relatively safe indication of polarity, but you must verify the polarity by measuring the voltage between
the DC cable leads. When measuring, ensure that the positive lead and the negative lead always match
the "+" and "-" labels on the DC-input power supply terminal block, respectively.
• DC power cables must be terminated by cable lugs at the power supply end.
• The circuit must be protected by a dedicated two-pole DC-rated circuit breaker.

Warning This product requires short-circuit (overcurrent) protection, to be provided as

part of the building installation. Install only in accordance with national and local
wiring regulations. Statement 1045

The circuit breaker is considered to be the disconnect device and must be easily accessible. For DC-input
power supply modules with multiple inputs, each DC input must be protected by a dedicated DC-rated
circuit breaker or a fuse.
The circuit breaker or fuse should be sized according to the power supply input rating and local or national
code requirements.

Warning This product relies on the building's installation for short-circuit (overcurrent)
protection. Ensure that the protective device is rated not greater than these values
for the U.S. and EU:
• 20 A circuit breaker for an AC-input power supply module.
• 50 A DC-rated circuit breaker for each input of a DC-input power supply
module, for safety purposes - irrespective of whether the inputs are power
from a single or separate DC sources.

Statement 1005

• If the DC inputs are powered from separate sources, the cables must be wired straight across to their
respective sources and terminals.
Crossed cables in a setup where the DC source has floating outputs means that no damage will occur,
but the LEDs will not light up, and the module will not operate.
Crossed cables in a setup with a positive ground or a negative ground power system constitute a severe
safety hazard that includes causing electric shock and generating excessive EMI and RFI.
The following illustrations show the correct installation with two separate sources of DC power and a
single source of DC power:

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 Preparing for Installation
Power Connection Guidelines for DC-Powered Systems

Figure 5: C9400-PWR-3200DC Installation Example: Separate DC Sources

1 C9400-PWR-3200DC 4 Cable for positive circuit

2 Safety ground connection 5 Dual-pole circuit breaker

3 Cable for negative circuit - -

Figure 6: C9400-PWR-3200DC Installation Example - Single DC Source

1 C9400-PWR-3200DC 4 Cable for positive circuit*

2 Safety ground connection 5 Dual-pole circuit breaker

3 Cable for negative circuit* - -

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 Preparing for Installation
Cabling Requirements

Note * In the illustration, the red and black cables do not interconnect. The two black
cables are connected to the same negative output of the DC source; the two red
cables are connected to the same positive output of the DC source.

Cabling Requirements
When running power and data cables together in overhead cable trays or subfloor cable trays, be aware of the
following caution:

Caution We strongly recommend that power cabling runs and other potential noise sources be located as far away as
practical from LAN cabling that terminates on Cisco equipment. In situations where this type of long parallel
cable runs exist and cannot be separated by at least 3.3 feet (1 meter), we recommend that you shield these
potential noise sources. To avoid interference, the source should be shielded by housing it in a grounded
metallic conduit.

For IEEE 802.3bt Type 4 installations, we recommend using Category 6a cables, rated at 75°C with conductors
23AWG or larger, in bundle sizes of 192 or less.
If your installation does not use the recommended cable, following are the other options that are compliant
to National Electrical Code (NEC):
• Other Category cables (like Category 5e, or Category 6 cables) rated at 75°C, with conductors 23AWG,
in bundle sizes of 192 or less.
• Limited Power (-LP) cable with 0.6A
• Cables with conductors 23AWG, rated at 60°C, in bundle sizes of 61 or less
• Cables with conductors 24AWG, rated at 75°C, in bundle sizes of 91 or less
• Cables with conductors 24AWG, rated at 60°C, in bundle sizes of 37 or less

For a detailed analysis on the recommended cabling, refer Analysis of Cabling Requirements for IEEE 802.3bt
Type 4 Devices.

Rack-Mounting Guidelines
Rack Specifications
Cisco Catalyst 9400 Series Switches are designed to be installed in standard, 19-inch equipment racks that
meet EIA-310-D specifications. Before rack-mounting the chassis, ensure that the equipment rack complies
with all requirements and guidelines

Mounting Location Guidelines

Cisco Catalyst 9400 Series Switches must be front-mounted.

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 Preparing for Installation
Rack-Mounting Guidelines

Accordingly, you can install the chassis in 2-post or 4-post racks, but in a 4-post rack, the rear posts are not
used for mounting.

Width and Depth Requirements

Use a tape measure to verify the interior dimensions of the rack
• Measure the space between the inner edges of the left front and right front mounting posts. The chassis
is 17.30 inches (43.942 cm) wide and must fit between the mounting posts.
• Measure the depth of the rack from the outside of the front mounting posts to the outside of the rear
mounting strip. The chassis is 16.30 inches (41.40 cm) deep.

Height Requirements
The rack must have sufficient clearance in terms of height, to insert the chassis. Chassis height is also measured
in rack units (RU or just U) where 1 RU or 1 U equals 1.75 inches (44.45 mm). A typical server rack is 42
RU or 42 U in height.
The chassis heights are as follows:
• The Catalyst 9404R Switch chassis height—10.5 inches (26.67 cms)—6 RU.
• The Catalyst 9407R Switch chassis height—17.41 inches (44.22 cms)—10 RU.
• The Catalyst 9410R Switch chassis height—22.61 inches (57.43 cms)—13 RU.

Other General Guidelines

Caution If the equipment rack is on wheels, ensure that the brakes are engaged and that the rack is stabilized.

Warning To prevent bodily injury when mounting or servicing this unit in a rack, you must take special precautions to
ensure that the system remains stable. The following guidelines are provided to ensure your safety:
• This unit should be mounted at the bottom of the rack if it is the only unit in the rack.
• When mounting this unit in a partially filled rack, load the rack from the bottom to the top with the
heaviest component at the bottom of the rack.
• If the rack is provided with stabilizing devices, install the stabilizers before mounting or servicing the
unit in the rack. Statement 1006

Warning Take care when connecting units to the supply circuit so that wiring is not overloaded. Statement 1018

Warning To prevent the system from overheating, do not operate it in an area that exceeds the maximum recommended
ambient temperature of: 104o F (40o C) Statement 1047

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 Preparing for Installation
Site Preparation Checklist

Note To maintain proper air circulation through the switch chassis, we recommend that you maintain a minimum
space of 6 inches (15 cm) between a wall and the chassis and power supply unit air intakes or a wall and the
chassis and power supply unit hot air exhausts. In situations where the switch chassis are installed in adjacent
racks, you should allow a minimum space of 12 inches (30.5 cm) between the air intake of one chassis and
the hot air exhaust of another chassis. Failure to maintain adequate spacing between chassis may cause the
switch chassis that is drawing in the hot exhaust air to overheat and fail.

Site Preparation Checklist

The following table lists the site-planning activities that you should perform prior to installing the switch.
Completing each activity helps ensure a successful switch installation.

Table 5: Site Preparation Checklist

Task No. Activity Verified Time Date

By

1 Space evaluation
• Space and layout
• Floor covering
• Impact and vibration
• Lighting
• Maintenance access

2 Environmental evaluation
• Ambient temperature
• Humidity
• Altitude
• Atmospheric contamination
• Airflow

3 Power evaluation
• Input power type
• Power receptacles (Depends on power supply)1
• Receptacle proximity to the equipment.
• Dedicated (separate) circuits for redundant power supplies.
• UPS for power failures2

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 Preparing for Installation
Site Preparation Checklist

Task No. Activity Verified Time Date

By

4 Grounding evaluation
• Circuit breaker size
• CO ground (AC powered systems)

5 Cable and interface equipment evaluation

• Cable type
• Connector type
• Cable distance limitations
• Interface equipment (transceivers)
• Cable bundling sizes

6 EMI evaluation
• Distance limitations for signaling
• Site wiring
• RFI levels

1
Verify that each power supply installed in the chassis has a dedicated AC source circuit.
2
Refer to the power supply'VA rating as a sizing criteria in determining the output required by the UPS.
The power supply kVA rating value is listed in the specifications table for each power supply in Appendix
A (power supply specifications).

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 CHAPTER 4
Standard Accessory Kit Contents
Switch Model Standard Accessory Kit Part Number

Catalyst 9404R Switch C9404-ACC-KIT=

Catalyst 9407R Switch C9407-ACC-KIT=

Catalyst 9410R Switch C9410-ACC-KIT=

Cisco Catalyst 9400 Series Switches ship with a standard accessory kit, which includes the following items:

Item Quantity

12-24 x 0.75 inch M, Phillips screws 12

10-32 x 0.75 inch M, Phillips screws 12

Adapter, DB9F/RJ45F 1

Disposable ESD wrist strap 1

Grounding lug (no.10, with 2 holes), 6 AWG size 1

M4 x 8mm Phillips pan-head screws 2

Fabricated plastic cable management guide 2

Pointer Card 1

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 Standard Accessory Kit Contents

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 CHAPTER 5
Installing the Switch
• Installation Tasks , on page 45
• Unpacking the Switch, on page 47
• Install the Switch as Shipped, on page 48
• Install the Switch with Shelf Brackets, on page 51
• Installing the Cable Guide, on page 63
• Install the Switch in a NEBS-Compliant Mode, on page 68
• Establishing System Ground, on page 78
• Attaching an ESD Strap, on page 80
• Verifying the Switch Chassis Installation, on page 83

Installation Tasks
These warnings apply to the overall switch installation process:

Warning IMPORTANT SAFETY INSTRUCTIONS

This warning symbol means danger. You are in a situation that could cause bodily injury. Before you
work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with
standard practices for preventing accidents. Use the statement number provided at the end of each
warning to locate its translation in the translated safety warnings that accompanied this device. Statement
1071
SAVE THESE INSTRUCTIONS

Warning Class 1 laser product. Statement 1008

Warning This unit is intended for installation in restricted access areas. A restricted access area can be accessed only
through the use of a special tool, lock and key, or other means of security. Statement 1017

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 Installing the Switch
Installation Tasks

Warning This equipment must be grounded. Never defeat the ground conductor or operate the equipment in the absence
of a suitably installed ground conductor. Contact the appropriate electrical inspection authority or an electrician
if you are uncertain that suitable grounding is available. Statement 1024

Warning This unit might have more than one power supply connection. All connections must be removed to de-energize
the unit. Statement 1028

Warning Only trained and qualified personnel should be allowed to install, replace, or service this equipment. Statement
1030

Warning To prevent personal injury or damage to the chassis, never attempt to lift or tilt the chassis using the handles
on modules (such as power supplies, fans, or cards); these types of handles are not designed to support the
weight of the unit. Statement 1032

Warning Hazardous voltage or energy is present on the backplane when the system is operating. Use caution when
servicing. Statement 1034

Warning Ultimate disposal of this product should be handled according to all national laws and regulations. Statement
1040

Warning This product requires short-circuit (overcurrent) protection, to be provided as part of the building installation.
Install only in accordance with national and local wiring regulations. Statement 1045

Warning When installing or replacing the unit, the ground connection must always be made first and disconnected last.
Statement 1046

Warning Invisible laser radiation may be emitted from disconnected fibers or connectors. Do not stare into beams or
view directly with optical instruments. Statement 1051

Warning Installation of the equipment must comply with local and national electrical codes. Statement 1074

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 Installing the Switch
Unpacking the Switch

The process of installing the switch can be broken down into a series of tasks as shown in the following figure:

Note This section illustrates the installation of a Catalyst 9407R Switch switch. All Cisco Catalyst 9400 Series
Switches are installed in the equipment rack, the same way.
Further, the equipment racks shown below are for instructional purposes only. For proper operation, ensure
that the racks you use comply with site requirements and air flow requirements as stated in the Preparing for
Installation section of this document.

Figure 7: Installation Tasks

Unpacking the Switch

Check the contents of the shipping container:

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 Installing the Switch
Install the Switch as Shipped

Procedure

Step 1 Check the contents of the accessory kit. Verify that you have received all the listed equipment, including any
optional equipment you may have ordered, such as, network interface cables, transceivers, or special connectors.
Step 2 Check the modules in each slot. Ensure that the configuration matches the packing list and that all of the
specified interfaces are included.
Step 3 Store the shipping carton.
Tip Do not discard the shipping container when you unpack the switch. Flatten the shipping cartons and
store them with the pallet. You will require these containers if you have to move or ship the switch
in the future.

Install the Switch as Shipped

Rack-Mounting the Chassis as Shipped
This procedure shows how to rack mount the chassis as shipped.

Before you begin

Warning To prevent bodily injury when mounting or servicing this unit in a rack, you must take special precautions to
ensure that the system remains stable. The following guidelines are provided to ensure your safety:
• This unit should be mounted at the bottom of the rack if it is the only unit in the rack.
• When mounting this unit in a partially filled rack, load the rack from the bottom to the top with the
heaviest component at the bottom of the rack.
If the rack is provided with stabilizing devices, install the stabilizers before mounting or servicing the
unit in the rack.

Statement 1006

Cable guide installation options have been described in a separate topic. If you are installing the cable guide,
read this procedure and the cable guide installation procedure, before you start.

Procedure

Step 1 Insert the rear of the chassis between the mounting posts of the rack.
Step 2 Align the mounting holes in the L bracket on the switch with the mounting holes in the equipment rack.

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Installing the Switch
Rack-Mounting the Chassis as Shipped

Figure 8: Securing the Chassis to the Rack Posts

Step 3 Secure the chassis to the rack with either 10-32 or 12-24 pan head screws from the chassis standard accessory
kit.

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 Installing the Switch
Rack-Mounting the Chassis as Shipped

Figure 9: Chassis Secured to the Rack Posts

Step 4 4. Use a tape measure and level to ensure that the chassis is installed straight and level..

What to do next
After installing the chassis in its location, complete the installation process by:
1. Connecting the chassis to system ground.
2. Installing and connecting the power supplies to the power source.
3. Connecting the network interface cables to the supervisor module and line card modules. This may involve
installing transceivers before you attach the network interface cables.
4. Powering up the chassis and verifying the installation.

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 Installing the Switch
Install the Switch with Shelf Brackets

Install the Switch with Shelf Brackets

Shelf Kit Contents

Note The shelf kit is not part of the standard accessory kit. You must order it separately by using the chassis-specific
part number.

Switch Model Shelf Kit Part Number

Catalyst 9404R Switch C9404-SHELF-KIT=

Catalyst 9407R Switch C9407-SHELF-KIT=

Catalyst 9410R Switch C9410-SHELF-KIT=

The following table lists the contents of the shelf kit:

Table 6: Shelf Kit Contents

Item and Description Quantity Quantity Quantity

(C9404-SHELF-KIT=) (C9407-SHELF-KIT=) (C9410-SHELF-KIT=)

Left L bracket. 1 1 1
Fabricated metal chassis L bracket, to secure the chassis
to the rack enclosure.

Right L bracket. 1 1 1
Fabricated metal chassis L bracket, to secure the chassis
to the rack enclosure

Shelf brackets 2 2 2
Fabricated metal, rack shelf brackets, to support the
weight of the chassis.

12-24 x 0.75-inch Phillips screws 6 6 6

10-32 x 0.75-inch Phillips screws 6 6 6

M4 x 8 mm Phillips flat head screws 4 8 10

Documentation, pointer card 1 1 1

Provides references to related documentation on
cisco.com

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 Installing the Switch
Installing the Shelf Kit L Brackets

Installing the Shelf Kit L Brackets

The switch chassis is shipped with two L brackets installed on the front sides of the chassis. If you are
rack-mounting the switch using the Shelf accessory, these L brackets must be removed and replaced with L
brackets that are part of the shelf kit

Before you begin

You have ordered and received the shelf kit.

Procedure

Step 1 Remove and discard the L brackets and the ten mounting screws that the chassis is shipped with. Do not re-use
them during any part of the installation process.
Figure 10: L Brackets the Chassis is Shipped With

1 L Brackets that the chassis is shipped with - -

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Installing the Switch
Installing the Shelf Kit L Brackets

Figure 11: Removing L Brackets the Chassis is Shipped With

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 Installing the Switch
Installing the Shelf Kit L Brackets

Figure 12: Chassis Without L brackets

1 Chassis without L brackets - -

Step 2 Remove the L brackets from the shelf kit packaging.

Step 3 Using the M4 x 8 mm Phillips flat head screws in the shelf kit, secure the L brackets to the front-left and
front-right sides of the chassis (four on each side).

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 Installing the Switch
Installing the Shelf Brackets

Figure 13: Installing Shelf Kit L Brackets

What to do next
Mount the shelf brackets on the rack.

Installing the Shelf Brackets

Install the shelf brackets before you install the chassis in the rack. The shelf brackets attach directly to the
rack and help support the weight of the chassis while you secure the L brackets to the rack enclosure.
You have to front-mount the shelf brackets.

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 Installing the Switch
Installing the Shelf Brackets

Before you begin

Determine the clearance between the insides of the left and right rails of your rack system and install the shelf
brackets accordingly. Keep these tools handy:
• Number 1 and Number 2 Phillips screwdrivers
• 3/16-inch flat-blade screwdriver
• Tape measure and level

Procedure

Step 1 Position the support flange of the left shelf bracket on the front of the left rail. Align and secure the bracket
to the rack by using three screws. Use either 10-32 or 12-24 pan head screws from the shelf kit.
Step 2 Position the support flange of the right shelf bracket on the front of the right rail — make sure that it is level
with the left shelf bracket. Align and secure the bracket to the rack by using three screws.
Use the same type of screws for the left and right shelf bracket.
Figure 14: Installing the Shelf Brackets

1 Shelf brackets 2 Pan head screws from the shelf kit that
secure the shelf brackets to the rack posts

The shelf brackets are now securely mounted to the rack posts

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 Installing the Switch
Rack-Mounting the Chassis

What to do next
Rack-mount the chassis. Two people will be required for this task.

Rack-Mounting the Chassis

This procedure shows how to rack mount the chassis with shelf brackets.

Warning Two people are required to lift the chassis. To prevent injury, keep your back straight and lift with your legs,
not your back. Statement 164

Tip We recommend that you have a third person to assist in this procedure.

To install the switch chassis in the equipment rack, perform these steps:

Before you begin

Warning To prevent bodily injury when mounting or servicing this unit in a rack, you must take special precautions to
ensure that the system remains stable. The following guidelines are provided to ensure your safety:
• This unit should be mounted at the bottom of the rack if it is the only unit in the rack.
• When mounting this unit in a partially filled rack, load the rack from the bottom to the top with the
heaviest component at the bottom of the rack.
If the rack is provided with stabilizing devices, install the stabilizers before mounting or servicing the
unit in the rack.

Statement 1006

• Install the shelf kit L brackets on the chassis and the shelf brackets on the rack posts.
• Cable guide installation options have been described in a separate topic. If you are installing the cable
guide, read this procedure and the cable guide installation procedure, before you start.

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 Installing the Switch
Rack-Mounting the Chassis

Procedure

Step 1 Pull out all four of the handholds

Figure 15: Chassis handholds

1 All four of the chassis handholds pulled out - -

and the back end of the chassis resting on the
edges of the shelf bracket rails.

Step 2 With a person standing at each side of the chassis, insert one hand into each handhold. Slowly lift the chassis.
Avoid sudden twists or moves to prevent injury.

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Installing the Switch
Rack-Mounting the Chassis

Step 3 Rest the back end of the chassis on the edges of the shelf bracket rails and slide it in until the first pair of
handles on both sides of the chassis are near the rack posts.
Step 4 Push in the handholds that are closest to the rack posts
Figure 16: Sliding the Chassis in - Part 1

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 Installing the Switch
Rack-Mounting the Chassis

1 Handholds closest to the rack posts, pushed - -

in.

Step 5 Continue sliding the chassis in until the second pair of handholds are near the rack posts
Figure 17: Sliding the Chassis in - Part 2

1 Chassis is slid in until the second pair of - -

handholds are near the rack posts.

Step 6 Push in the the second pair of handholds and continue sliding the chassis in until the L brackets make contact
with the rack posts.
Step 7 Secure the chassis to the rack with either the 10-32 or 12-24 pan head screws from the chassis standard
accessory kit.

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Installing the Switch
Rack-Mounting the Chassis

Figure 18: Securing the Chassis to the Rack Posts

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 Installing the Switch
Rack-Mounting the Chassis

Figure 19: Chassis Secured to the Rack Posts

What to do next
After installing the chassis in its location, complete the installation process by:
1. Connecting the chassis to system ground.
2. Installing and connecting the power supplies to the power source.

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 Installing the Switch
Installing the Cable Guide

3. Connecting the network interface cables to the supervisor module and line card modules. This may involve
installing transceivers before you attach the network interface cables.
4. Powering up the chassis and verifying the installation.

Installing the Cable Guide

You can install cable guides with or without the shelf brackets. Follow the corresponding procedure:

Note Cable guides are part of the standard accessory kit.

Note You can install cable guides in a NEBS-Compliant set up as well.

Installing the Cable Guide With Shelf Brackets

Procedure

Step 1 Mount the shelf brackets with only two screws on each side

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 Installing the Switch
Installing the Cable Guide With Shelf Brackets

Step 2 Using only one screw on each side, secure the L bracket to the rack rails.
Step 3 Position the cable guides and align with the L brackets and shelf brackets.
Using one screw on each side, align the cable guide mounting holes with the shelf bracket holes and the rack
rail holes,
Using two screws on each side, align the cable guide mounting holes with the L bracket holes and the rack
rail holes.

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Installing the Switch
Installing the Cable Guide With Shelf Brackets

1 Screws that are mounted before the cable 2 Remaining screws that are mounted when
guide is—two on each side for the shelf installing the cable guide—one on each side
bracket and one on each side for the L for the shelf bracket and two on each side
bracket. for the L bracket.

Cable guide installation with shelf brackets is complete.

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Installing the Cable Guide Without Shelf Brackets

Installing the Cable Guide Without Shelf Brackets

Procedure

Step 1 Secure the chassis to the rack rails with only two screws on each side.
Step 2 Position the cable guides and align with the L brackets.

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Installing the Cable Guide Without Shelf Brackets

1 Screws that are mounted before the cable 2 Remaining screws that are mounted when
guide is—two on each side, securing the L installing the cable guide—two on each side,
bracket to the rack rails. aligning and securing the cable guide and L
bracket to the rack rails.

Cable guide installation without shelf brackets is complete.

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Install the Switch in a NEBS-Compliant Mode

Install the Switch in a NEBS-Compliant Mode

NEBS-Compliant Air Filter
A Network Equipment-Building System (NEBS) compliant installation allows filtered, front-to-rear airflow.
To mount the chassis in a NEBS-compliant mode with the air filter, use a 23-inch rack mount. Filter brackets
that are mounted on the side of the chassis hold the air filter. For more details on the air filter, refer step 6 of
Rack-Mounting the Chassis in a NEBS-Compliant Mode, on page 69 section.

Note In order to meet GR-63-CORE requirements, the switch must be installed in a NEBS-Compliant Mode.

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Rack-Mounting the Chassis in a NEBS-Compliant Mode

A 23-inch rack mount is used for mounting the switch in a standard 23 inch (58.4 cm) equipment rack with
two unobstructed outer posts. This kit is not suitable for racks with obstructions (such as a power strip) that
could impair access to the field-replaceable units (FRUs) of the switch.

Table 7: 23 Inch Rack Mount Kit Part Numbers

Switch Model 23-Inch Rack Mount Kit Part Number

Catalyst 9404R Switch C9404-FB-23-KIT=

Catalyst 9407R Switch C9407-FB-23-KIT=

Catalyst 9410R Switch C9410-FB-23-KIT=

Table 8: 23 Inch Rack Mount Kit Contents

Quantity Parts Description

2 Rack Mounts

6 M4 Phillips pan-head screws

6 12-24 x 3/4-inch Phillips binder-head screws

Rack-Mounting the Chassis in a NEBS-Compliant Mode

Warning To prevent bodily injury when mounting or servicing this unit in a rack, you must take special precautions to
ensure that the system remains stable. The following guidelines are provided to ensure your safety:
• This unit should be mounted at the bottom of the rack if it is the only unit in the rack.
• When mounting this unit in a partially filled rack, load the rack from the bottom to the top with the
heaviest component at the bottom of the rack.
• If the rack is provided with stabilizing devices, install the stabilizers before mounting or servicing the
unit in the rack.

Statement 1006

Warning Take care when connecting units to the supply circuit so that wiring is not overloaded. Statement 1018

Warning To prevent the system from overheating, do not operate it in an area that exceeds the maximum recommended
ambient temperature of:
40°C. Statement 1047

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Rack-Mounting the Chassis in a NEBS-Compliant Mode

Before you begin

Prepare for the installation as follows:
• Place the chassis on the floor or on a sturdy table as close as possible to the rack. Leave enough clearance
to allow you to move around the chassis.
• Open the rack-mount kit and verify that all parts are included.

Note Some equipment racks provide a power strip along the length of one of the rear posts. If your rack has this
feature, consider the position of the strip when planning fastener points. Before installing the brackets on the
chassis, determine whether to install the chassis from the front or the rear of the rack.

Procedure

Step 1 Remove and discard the mounting ears and the ten mounting screws of the chassis. Do not reuse them during
any part of the installation process.

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Rack-Mounting the Chassis in a NEBS-Compliant Mode

Figure 20: Remove the Mounting Ears

Step 2 Install the rack ear brackets on the left and right sides of the chassis. These brackets connect the chassis to
the rack.

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Rack-Mounting the Chassis in a NEBS-Compliant Mode

Figure 21: Install the Rack Ear Brackets

Step 3 Install the filter brackets.

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Installing the Switch
Rack-Mounting the Chassis in a NEBS-Compliant Mode

Figure 22: Install the Filter Brackets

Step 4 Install the Right and Left Wall covers.

Figure 23: Install the Wall Covers

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 Installing the Switch
Rack-Mounting the Chassis in a NEBS-Compliant Mode

Step 5 Secure the chassis to the rack with either 10-32 or 12-24 pan head screws from the chassis standard accessory
kit.
Figure 24: Secure the Chassis to Rack

Step 6 Slide the air filter into the air filter slot.

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Installing the Switch
Rack-Mounting the Chassis in a NEBS-Compliant Mode

Note The arrows on the top edge of the air filter note the direction of airflow. (Airflow direction is from
right to left, when you stand facing the chassis). Insert the air filter into its housing with the arrows
pointing toward the chassis.

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 Installing the Switch
Rack-Mounting the Chassis in a NEBS-Compliant Mode

Figure 25: NEBS-Compliant Air Filter

Note We recommend that you change the air filter every 3 months. However, examine the air filter once
a month (or more often in dusty environments) and replace it if it appears to be excessively dirty
or damaged. To comply with Telecordia GR-63-Core standard air filter requirements for NEBS
deployments, the air filter must be replaced, not cleaned.

Step 7 Install the top and base covers as shown in illustrations:

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Installing the Switch
Rack-Mounting the Chassis in a NEBS-Compliant Mode

Figure 26: Top Cover and Base Cover

What to do next
After installing the chassis in a NEBS-Compliant mode, complete the installation process by:
1. Connecting the chassis to system ground.
2. Installing and connecting the power supplies to the power source.
3. Connecting the network interface cables to the supervisor module and line card modules. This may involve
installing transceivers before you attach the network interface cables.
4. Powering up the chassis and verifying the installation.
5. Turning on the NEBS mode for the fan tray. See Useful Cisco IOS Commands - Fan Tray Assembly, on
page 137

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Establishing System Ground

Establishing System Ground

To attach the grounding lug and cable to the grounding pad, perform these steps:

Before you begin

Warning Before performing any of the following procedures, ensure that power is removed from the DC circuit.
Statement 1003

Warning Use copper conductors only. Statement 1025

Warning When stranded wiring is required, use approved wiring terminations, such as closed-loop or spade-type with
upturned lugs. These terminations should be the appropriate size for the wires and should clamp both the
insulation and conductor. Statement 1002

Warning When installing or replacing the unit, the ground connection must always be made first and disconnected last.
Statement 1046

To connect the system ground, you require the following tools and materials:
• Grounding lug—A two-hole grounding lug, which supports a 6 AWG size wire. Supplied as part of the
standard accessory kit.
• Grounding screws—Two M4 x 8 mm (metric) pan-head screws. Supplied as part of the standard accessory
kit.
• Grounding wire—The grounding wire should be sized according to local and national installation
requirements. A 6 AWG copper conductor is required for U.S. installations. Commercially available 6
AWG wire is recommended. The length of the grounding wire depends on the proximity of the switch
to proper grounding facilities.
• No. 1 Phillips screwdriver.
• Crimping tool to crimp the grounding wire to the grounding lug.
• Wire-stripping tool to remove the insulation from the grounding wire.

Procedure

Step 1 Use a wire-stripping tool to remove approximately 0.75 inches (19 mm) of the covering from the end of the
grounding wire.
Step 2 Insert the stripped end of the grounding wire into the open end of the grounding lug.

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Establishing System Ground

Step 3 Crimp the grounding wire in the barrel of the grounding lug. Verify that the ground wire is securely attached
to the ground lug.
Step 4 Secure the grounding lug to the system ground connector with two M4 screws. Ensure that the grounding lug
and the grounding wire do not interfere with other switch hardware or rack equipment.
Figure 27: Locating and Connecting System Ground

1 Stripped end of the grounding wire inserted 3 M4 screws to secure the lug to the connector
into the open end of the grounding lug

2 Grounding lug 4 System ground location

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 Installing the Switch
Attaching an ESD Strap

Figure 28: System Ground Connected

Step 5 Prepare the other end of the grounding wire, and connect it to an appropriate grounding point in your site to
ensure adequate earth ground for the switch.

Attaching an ESD Strap

After you install the system ground lug, follow these steps to correctly attach the electrostatic discharge (ESD)
wrist strap that is provided with the standard accessory kit and all FRUs:

Before you begin

• Do not use the wrist strap if it is wet.
• Do not use the wrist strap on equipment with operating voltage exceeding 250V.
• Ensure that you are not grounded by any other means than through the wrist strap while servicing.

Procedure

Step 1 Open the wrist strap package, unwrap and locate the two ends of the ESD strap.
One end of the strap terminates with the black metal strap exposed; this is wrist end; the other end terminates
with a patch of copper foil; this is the equipment end.

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Attaching an ESD Strap

1 Wrist end of the ESD wrist strap. 2 Equipment end of the ESD wrist strap

Step 2 On the wrist end of the strip, locate the length of conductive film. Wrap the adhesive side around your wrist
such that it touches bare skin well.
Step 3 Peel off the adhesive from the equipment end and attach it to an unpainted metal surface of the equipment
you are servicing.

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 Installing the Switch
Attaching an ESD Strap

When handling modules, follow these guidelines:

• Handle carriers using the available handles or edges only; avoid touching the printed circuit boards or
connectors.
• Place a removed component boardside up on an antistatic surface or in a static shielding container. If
you plan to return the component to the factory, immediately place it in a static shielding container.
• Never attempt to remove the printed circuit board from the metal carrier.
Caution For safety, periodically check the resistance value of the antistatic strap. The measurement
should be between 1 and 10 megohm (Mohm).

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Verifying the Switch Chassis Installation

Verifying the Switch Chassis Installation

To verify the switch chassis installation, perform these steps:

Procedure

Step 1 Verify that the ejector levers of each module are fully closed (parallel to the faceplate) to ensure that the
supervisor engine and all the switching modules are fully seated in the backplane connectors.
Step 2 Check the captive installation screws of each module, and tighten any loose captive installation screws.
Step 3 Verify that all empty module slots and power supply bays have blanks installed properly. The blanks optimize
the air flow through the chassis and contain EMI.
Warning Blank faceplates and cover panels serve three important functions— They prevent exposure to
hazardous voltages and currents inside the chassis; they contain EMI that might disrupt other
equipment; and they direct the flow of cooling air through the chassis. Do not operate the system
until all cards, face plates, front covers, and rear covers are in place. Statement 1029

Step 4 Turn on the power supply switches to power up the system. During the power-up sequence, the system performs
a series of bootup diagnostic tests.

What to do next
In case of a problem with any of the hardware components, refer to the Troubleshooting, on page 129 section.
Additional system diagnostic tests are also available. These tests allow you to perform a complete sanity check
on the system prior to inserting the system into your network and to monitor the health of the system while
the system is running.

Tip When prestaging systems in a nonproduction environment, we recommend that you run all the diagnostic
tests, including the disruptive tests, to prescreen the systems for failures, if any.

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Verifying the Switch Chassis Installation

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 CHAPTER 6
Removing and Replacing FRUs
• Removing and Installing a Fan Tray, on page 85
• Removing and Installing a Power Supply Module, on page 96

Removing and Installing a Fan Tray

Online Insertion and Removal
While the fan tray is designed to be removed and installed while the system is operating (powered on) and
without presenting an electrical hazard or damage to the system, there is a time constraint when you remove
and replace the fan tray in a system that is powered on.

Caution If the service mode is not enabled, the system can safely run without a fan tray only for two minutes, until
critical temperature threshold is exceeded. Watch for any alarms triggered in software. After the critical
temperature threshold is exceeded, without sufficient cooling, the system shuts down if the alarm is not cleared.

When the fan tray is removed and replaced in a non operating system, there is no time constraint.

Following the Correct Removal and Replacement Procedure

When you order the fan tray or a spare, the entire fan tray assembly is shipped. The fan tray assembly consists
of the fan tray and an adapter that is attached to the fan tray.
You can remove and replace the fan tray from the front or the rear. When removed from the front of the
chassis, only the fan tray is removed. When removed from the rear, the entire fan tray assembly (including
the adapter) is removed. Accordingly, you must detach the adapter from the spare fan tray assembly when
installing or replacing the fan tray from the front; you must install the entire fan tray assembly when installing
the spare from the rear.
Removal and replacement from the front is suited to situations where access to the rear of the system is
restricted. For instance, where the installation is in a closet.
Removal and replacement from the rear is suited to situations where input and output cables are routed across
the front panel, limiting access to the front panel of the fan tray.
Follow the corresponding removal and replacement procedures.

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 Removing and Replacing FRUs
Enabling the Service Mode Before Removing a Fan Tray

Enabling the Service Mode Before Removing a Fan Tray

Warning Only trained and qualified personnel should be allowed to install, replace, or service this equipment. Statement
1030

Warning No user-serviceable parts inside. Do not open. Statement 1073

Enabling the service mode is a precautionary step that we recommend you complete, before you remove a
fan tray from the chassis. In the service mode, the system pushes the fans to operate at full speed for 10
minutes, allowing the system to cool down sufficiently and sustain temperatures for the duration of servicing.
The system automatically turns off (self-terminates) the service mode after 10 minutes.

Important Proceed with removing and replacing the fan tray immediately after the service mode self-terminates.

• If the service mode is not enabled before servicing, only two minutes of fan-less operation can be safely
assured in a normal environment.
• If the service mode is enabled prior to servicing, four minutes of fan-less operation can be assured for
all normal operating conditions, at full traffic load, in any configuration.

In a system that is operational, enabling the service mode applies to removal or replacement procedures from
the front and the rear.
You do not have to enable this mode if you are removing and replacing the fan tray in a system that is not
powered on. The service mode is also not required if the fan tray is being replaced for having two or more
bad individual fans, because the fan tray will already be running at full speed.
To enable the service mode, enter the test platform hardware chassis fantray service-mode on command
in the privileged EXEC mode. For example:

Device# test platform hardware chassis fantray service-mode on

fantray service mode on

To turn off the service mode before the system-allotted 10-minute duration, enter the test platform hardware
chassis fantray service-mode off command in the privileged EXEC mode.

Removing a Fan Tray from the Front

When you remove a fan tray from the front, only the fan tray is removed, excluding the adapter. To remove
a fan tray from the front, follow the steps described here.

Warning When removing the fan tray, keep your hands and fingers away from the spinning fan blades. Let the fan
blades completely stop before you remove the fan tray. Statement 258

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Removing and Replacing FRUs
Removing a Fan Tray from the Front

Warning Only trained and qualified personnel should be allowed to install, replace, or service this equipment. Statement
1030

Warning No user-serviceable parts inside. Do not open. Statement 1073

Warning Installation of the equipment must comply with local and national electrical codes. Statement 1074

Before you begin

You may need a Phillips-head screwdriver to loosen the captive installation screws.

Procedure

Step 1 Ready the replacement fan tray.

Important When you remove and replace a fan tray in a system that is powered on, there is a time constraint.
So it is important to complete this first step before you remove the fan tray from the front of the
chassis.

a) Remove the replacement fan tray from the shipping packaging.

b) Use a Phillips-head screwdriver and loosen the two captive installation screws on the front panel of the
replacement fan tray (the side with the fan STATUS LED), to detach it from the adapter module.

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 Removing and Replacing FRUs
Removing a Fan Tray from the Front

1 Captive installation screws on the front of the 3 Fan tray ready for installation from the front
fan tray assembly that have to be loosened
(the side with the fan STATUS LED)

2 The adapter, detatched from the fan tray - -

The adapter module is not used or replaced when installed from the front. It can be scrapped or stored for
future use.
c) Keep the replacement fan tray on an anti-static mat and within arm's reach.
Step 2 Enable the service mode
In a system that is powered on, enabling the service mode for the system-allotted 10 minutes safely assures
fan-less operation for four minutes. See Enabling the Service Mode Before Removing a Fan Tray, on page
86
Important Proceed with removing and replacing the fan tray immediately after the service mode self-terminates.

Step 3 Remove the fan tray from the chassis - loosen the two captive installation screws on the front panel of the fan
tray (the side with the fan STATUS LED).

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Removing and Replacing FRUs
Removing a Fan Tray from the Front

1 Captive installation screws on the front panel - -

of the fan tray in the chassis

Step 4 Grasp the fan tray handle and pull it out only partially (0.25 inches), to unmate the connector and unseat it
from the backplane. After unmating the connector, allow three seconds to let the fan blades stop spinning
completely.
When unmating the connector, gently move the fan tray from side to side, if necessary. The fans are equipped
with a braking mechanism that fully stop the blades within three seconds of being de-energized (You will not
be able to visualy inspect the fan to see whether the blades are spinning or not).

Step 5 Place your other hand underneath to support the bottom of the fan tray and then slide it out of the bay
completely.
Only the fan tray is removed from the chassis (excluding the adapter).

What to do next
Set the removed fan tray aside and immediately proceed with installing the replacement or spare fan tray.

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 Removing and Replacing FRUs
Installing a Fan Tray from the Front

Installing a Fan Tray from the Front

To install a fan tray from the front, follow the steps described here.

Warning Only trained and qualified personnel should be allowed to install, replace, or service this equipment. Statement
1030

Warning No user-serviceable parts inside. Do not open. Statement 1073

Warning Installation of the equipment must comply with local and national electrical codes. Statement 1074

Before you begin

Ensure that a replacement fan tray (with the adapter module detatched), is ready for installation. There is a
time constraint when you remove and replace a fan tray in a system that is powered on - if you have enabled
the service mode prior to servicing, fan-less operation can be safely assured for four minutes only.
You may need a Phillips-head screwdriver to loosen the captive installation screws.

Procedure

Step 1 Grasp the front handle with one hand and place your other hand underneath the fan tray to support it. Hold
the fan tray with the fans facing to the right.
Step 2 Place the fan tray in the fan tray bay such that it rests on the chassis, and then lift the fan tray up slightly,
aligning the top and bottom guides.

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 Removing and Replacing FRUs
Removing a Fan Tray from the Rear

1 Front side of the fan tray 2 Fan tray without the adapter being installed
from the front

Step 3 Slide the fan tray into the chassis until the two captive installation screws make contact with the chassis.
Step 4 Tighten the two captive installation screws on the front, to secure the fan tray assembly in the chassis.
Step 5 Verify that you have installed the fan tray correctly. See Verifying Fan Tray Installation, on page 95.

Removing a Fan Tray from the Rear

When you remove a fan tray from the rear, the fan tray assembly is removed. This includes the fan tray and
the adapter. To remove a fan tray from the rear, follow the steps described here.

Warning When removing the fan tray, keep your hands and fingers away from the spinning fan blades. Let the fan
blades completely stop before you remove the fan tray. Statement 258

Warning Only trained and qualified personnel should be allowed to install, replace, or service this equipment. Statement
1030

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 Removing and Replacing FRUs
Removing a Fan Tray from the Rear

Warning No user-serviceable parts inside. Do not open. Statement 1073

Warning Installation of the equipment must comply with local and national electrical codes. Statement 1074

Before you begin

You may need a Phillips-head screwdriver to loosen the captive installation screws.

Procedure

Step 1 Ready the replacement fan tray by removing it from the shipping packaging. Keep it on an anti-static mat and
within arm's reach. Do not detach the adapter module.
Important When you remove and replace a fan tray in a system that is powered on, there is a time constraint.
So it is important to complete this first step before you remove the fan tray from the rear of the
chassis.

1 Fan tray assembly, with the adapter intact and - -

ready for installation from the rear

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Removing and Replacing FRUs
Removing a Fan Tray from the Rear

Step 2 Enable the service mode

In a system that is powered on, enabling the service mode for the system-allotted 10 minutes safely assures
fan-less operation for four minutes. See Enabling the Service Mode Before Removing a Fan Tray, on page
86
Important Proceed with removing and replacing the fan tray immediately after the service mode self-terminates.

Step 3 Remove the fan tray from the chassis - loosen the two captive installation screws on the rear panel of the fan
tray.

1 Rear fan tray handle 2 Captive installation screws on the rear panel
that have to be loosened to uninstall the fan tray
assembly from the rear.

Step 4 Grasp the fan tray handle and pull it out only partially (0.25 inches), to unmate the connector and unseat it
from the backplane. After unmating the connector, allow three seconds to let the fan blades stop spinning
completely.

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 Removing and Replacing FRUs
Installing a Fan Tray from the Rear

When unmating the connector, gently move the fan tray from side to side, if necessary. The fans are equipped
with a braking mechanism that fully stop the blades within three seconds of being de-energized (You will not
be able to visualy inspect the fan to see whether the blades are spinning or not).

Step 5 Place your other hand underneath to support the bottom of the fan tray and then slide it out of the bay
completely.
The entire fan tray assembly is removed from the chassis (including the adapter).

What to do next
Set the removed fan tray aside and immediately proceed with installing the replacement or spare fan tray.

Installing a Fan Tray from the Rear

To install a fan tray from the rear, follow the steps described here.

Warning Only trained and qualified personnel should be allowed to install, replace, or service this equipment. Statement
1030

Warning No user-serviceable parts inside. Do not open. Statement 1073

Warning Installation of the equipment must comply with local and national electrical codes. Statement 1074

Before you begin

Ensure that a replacement fan tray assembly (with the adapter module intact), is ready for installation. There
is a time constraint when you remove and replace the fan tray in a system that is powered on - if you have
enabled the service mode prior to servicing, fan-less operation can be safely assured for four minutes only.
You may need a Phillips-head screwdriver to loosen the captive installation screws.

Procedure

Step 1 On the replacement fan tray assembly, ensure that the two screws securing the fantray to the adapter (on the
side with the fan STATUS LEDs) are tight. Be careful not to overtighten the screws.
Step 2 Grasp the rear handle with one hand and place your other hand underneath, to support the botton of the fan
try assembly (such that the side with the STATUS LED is inserted first).

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Verifying Fan Tray Installation

1 Front of the fan tray. Tighten the captive 2 Rear panel of the fan tray. Tighten the captive
installation screws on this side before sliding installation screws on this side, after sliding the
the fan tray in. fan tray in.

Step 3 Place the fan tray assembly into the fan tray bay so it rests on the chassis. Lift the fan tray up slightly, aligning
the top and bottom guides.
Step 4 Slide the fan tray assembly into the chassis until the two captive installation screws make contact with the
chassis.
Step 5 Tighten the two captive installation screws on the rear to secure the fan tray assembly in the chassis.
Step 6 Verify that you have installed the fan tray correctly. See Verifying Fan Tray Installation, on page 95

Verifying Fan Tray Installation

To verify that the new fan tray is installed correctly and is operating properly, follow these steps:

Before you begin

To check the operation of the fans, you should have powered up the chassis.

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 Removing and Replacing FRUs
Removing and Installing a Power Supply Module

Procedure

Step 1 Listen for the fans; you should immediately hear them operating. If you do not hear them, ensure
a) That the fan tray is inserted completely in the chassis
b) That the faceplate is flush with the chassis panel.
c) That the captive installation screws have been tightened sufficiently.
Important If the fan tray is not installed correctly, the fans may not run at all, or they may run at full speed.
When the fan tray operates at full speed, increased noise levels may be expected.

Step 2 Check if the fan tray LED is lit and is green.

If the LEDs indicate a problem, see the Troubleshooting the Fan Tray Assembly, on page 135 section for help
with isolating the problem.

What to do next
If after several attempts the fans do not operate, or if you experience trouble with the installation (for instance,
if the captive installation screws do not align with the chassis holes), contact Cisco Technical Assistance
Center (see Cisco Support), for assistance.

Removing and Installing a Power Supply Module

Cisco Catalyst 9400 Series chassis supports field-replaceable AC-input and DC-input power supply modules.
This section describes how to remove and install both kinds of modules.
If you install modules of different types (AC input and DC input) and capacities, ensure that you have taken
Power Supply Module Installation Considerations into account, and that all required conditions are met.
Power supply modules are hot-swappable
• In a redundant mode, you do not have to power down the switch to replace or upgrade the power supplies.
• In the combined mode, the module is still hot-swappable as long as the difference between total output
power and the total used power is greater than the capacity of the module being removed.
Total output power – Total used > Capacity of power supply module being removed.

Warning When stranded wiring is required, use approved wiring terminations, such as closed-loop or spade-type with
upturned lugs. These terminations should be the appropriate size for the wires and should clamp both the
insulation and conductor. Statement 1002

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Removing and Installing a Power Supply Module

Warning This product relies on the building's installation for short-circuit (overcurrent) protection. Ensure that the
protective device is rated not greater than these values for US and EU:
• 20A circuit breakers for AC-input power supply.
• 50A DC-rated circuit breakers for each input for safety purposes - irrespective of whether the inputs are
power from a single or separate DC sources.

Statement 1005

Warning This equipment has been designed for connection to TN and IT power systems. Statement 1007

Warning A readily accessible two-poled disconnect device must be incorporated in the fixed wiring. Statement 1022

Warning Use copper conductors only. Statement 1025

Warning Only trained and qualified personnel should be allowed to install, replace, or service this equipment. Statement
1030

Warning Ultimate disposal of this product should be handled according to all national laws and regulations. Statement
1040

Warning This product requires short-circuit (overcurrent) protection, to be provided as part of the building installation.
Install only in accordance with national and local wiring regulations. Statement 1045

Warning No user-serviceable parts inside. Do not open. Statement 1073

Warning Hazardous voltage or energy may be present on DC power terminals. Always replace cover when terminals
are not in service. Be sure uninsulated conductors are not accessible when cover is in place. Statement 1075

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 Removing and Replacing FRUs
Removing and Installing an AC-Input Power Supply Module

Removing and Installing an AC-Input Power Supply Module

This section describes how to remove and install an AC-input power supply module.
Before you begin, read Power Connection Guidelines for AC-Powered Systems, on page 34

Removing an AC-Input Power Supply Module

To remove an AC-input power supply module, follow the steps described here.

Before you begin

Warning Only trained and qualified personnel should be allowed to install, replace, or service this equipment. Statement
1030

Warning No user-serviceable parts inside. Do not open. Statement 1073

Procedure

Step 1 Set the AC-input power supply rocker switch to the OFF (0) position

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1 Power supply in the OFF (0) position - -

Step 2 Loosen and remove the retainer strip that is around the power cord.
See Power Cord Retainer Mechanism, on page 105

Step 3 Remove the power cord from AC-in receptacle.

Step 4 Press the release latch of the power supply module inward.

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1 Release latch, which should be pressed - -

inwards

Step 5 Grasp the power supply module with one hand; place your other hand underneath to support the bottom of
the power supply. Slide it out of the bay completely.

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Caution Do not leave any power supply slot open for any amount of time while the system is powered up.
Prior to inserting a new power supply unit, for instance, when replacing the unit, ensure there are
no foreign, conductive or other objects, or debris in the slot.

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Warning In the course of its operation the system may require more than one power supply installed and
supplying power. Should it become necessary to remove an active power supply unit from the
system, consult the user manual for proper system administration of available power. In order to
safely de-energize the power supply unit, the input power should first be turned off by activating
the rocker input power switch switch into the OFF state and the power cable physically disconnected
from the unit. The unit must then be removed from the slot and stowed safely away in a proper
antistatic bag. Care must be taken not to touch any of the exposed pins from the backplane connector.
When a replacement power supply unit is to be installed, its rocker switch must always be in the
OFF state and no input power cable be installed prior to inserting it into the slot. After the unit is
seated, the input power cable may then be installed and fastened securely before activating the input
power into the ON state with the rocker input power switch prior to energizing the unit. Statement
1028

What to do next
Set the power supply aside and proceed with installing the new or replacement power supply module. Install
blank covers in all power supply bays that are to remain empty (C9400-PWR-BLANK). For information about
installing blank covers, see Removing and Installing a Power Supply Blank, on page 125

Installing an AC-Input Power Supply Module

To install an AC-input power supply module, follow the steps described here.

Before you begin

Warning Only trained and qualified personnel should be allowed to install, replace, or service this equipment. Statement
1030

Warning No user-serviceable parts inside. Do not open. Statement 1073

Ensure that you have installed the cable guide before you begin the procedure. This is to properly guide and
arrange the power cords that you will attach as part of the installation. Since there are two rows of power
supply bays, the cable guide ensures that the power cords from one row of power supplies do not interfere
with the removal or replacement of modules in another row.

Procedure

Step 1 Remove the replacement power supply from its shipping packaging.
Step 2 Verify that the replacement power supply power switch is in the off (0) position.
Step 3 If installed, remove the blank power supply cover from the empty power supply bay. For information about
removing blank covers, see Removing and Installing a Power Supply Blank, on page 125. Save the blank cover
for future use.

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Step 4 Grasp the power supply handle with one hand and place your other hand underneath to support the bottom of
the power supply. Slide the power supply all the way into the power supply bay. Make sure that the power
supply is fully seated in the bay.
When correctly installed, the latch on the power supply locks-in the module, to avoid accidental removal of
the module.

1 Power supply latch, which clicks into place - -

Step 5 Verify that all site power and grounding requirements have been met.

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Step 6 Verify that you have the correct AC power cord for your location and power supply rating and only then plug
the power cord connector into the power supply AC-in receptacle.

1 Power cord, plugged into the AC-in - -

receptacle

Step 7 Strap in the power cord retainer, to hold it in place and avoid accidental removal.
See Power Cord Retainer Mechanism, on page 105

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Power Cord Retainer Mechanism

1 Power supply fully inserted into the chassis; - -

power cord and retainer strapped into place.

Step 8 Set the power switch to the on (|) position

Step 9 Verify the module's operation by performing the steps described here: Verifying the Power Supply Module
Installation, on page 127.

Power Cord Retainer Mechanism

This section shows how to correctly operate the power cord retainer, to tighten or loosen it while installing
or removing the power supply module.

Note Some of the illustrations do not include the power supply module, for the sake of clarity. The retainer is
otherwise permanently fixed to the power supply module.

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Power Cord Retainer Mechanism

Figure 29: Parts of the Power Cord Retainer

1 The end that is fixed to the power supply 4 Flexible retainer strip
module

2 Clamp which can move towards the power 5 Retainer strip latch
supply or away from it

3 Clamp latch - -

Installation and Removal Sequence

Installation—After you have inserted the power supply module into the bay, first position the clamp closest
to the power supply, near the plug round cylinder stress relief and then insert the flexible retainer strip into
the clamp hole and tighten. The clamp cannot be moved after the flexible retainer strip is inserted into the
clamp hole.
Removal—After you have turned off the power supply module's rocker switch, first remove the flexible
retainer strip from the clamp hole and then adjust the position of the clamp to remove the power cord.

Positioning the Clamp

In Figure 30: Positioning the Clamp, the clamp can always move freely in direction 3a.

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Power Cord Retainer Mechanism

To move the clamp in direction 3b, use a flathead screwdriver or similar device and push the clamp latch
down. Figure 31: Clamp Latch - Detail provides a clearer view of the clamp latch and the direction in which
you have to push the latch to move it in direction 3b.
Figure 30: Positioning the Clamp

1 The end that is fixed to the power supply 3a Directions in which the clamp can be moved,
module and towards the power supply and away from it.
3b

2 Clamp Latch - -

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Power Cord Retainer Mechanism

Figure 31: Clamp Latch - Detail

Inserting and Tightening the Retainer Strip

The flexible retainer strip inserts into the clamp hole and should be tightened around the power cord.
To loosen or remove the flexible retainer strip, position a flathead screwdriver or similar device between the
flexible retainer strip and the retainer strip latch and push the latch away from the flexible retainer strip .

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Power Cord Retainer Mechanism

Figure 32: Flexible Retainer Strip

1 The end that is fixed to the power supply 3 Flexible retainer strip
module

2 Direction in which to push the retainer strip - -

latch, to loosen or remove the strip from the
power cord (away from the retainer strip that
is behind it)

The following figure shows how the flexible retainer strip inserts into the clamp hole.

Note The illustration does not include the chassis, for the sake of clarity.

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1 Retainer strip strapped into place - -

Removing and Installing a DC-Input Power Supply Module

This section describes how to remove and install a DC-input power supply module.
Before you begin, read Power Connection Guidelines for DC-Powered Systems, on page 35.

Required Tools and Equipment

Obtain these tools:
• Number one Phillips screwdriver.
• 10 mm torque driver, with a three-inch shaft, at a minimum.
A torque driver helps tighten nuts in a precise manner and prevents overtightening.
• Nut driver, with a three-inch shaft, at a minimum, to loosen nuts.
• Wire-stripping tool.
• Wire-crimping tool.

Obtain the following parts for each DC-input power supply module you are going to install - they are not
shipped with the power supply module:
• Five standard, dual-hole crimp lugs that meet these specifications:

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• 1/4-inch bolt or stud size.

• 5/8-inch hole spacing.
• A landing size of 0.5 inches (1.2 cms) width and 1.125 inch (2.9 cms) depth.
• Compatible with the wire size you will use (Lugs are wire size specific).

• Four DC-input power source cables. The wire gauge is determined by local electrical codes and restrictions.
• One grounding wire.
• Five heat-shrink sleeves.

Removing a DC-Input Power Supply Module

When removing a DC-input power supply module, you will need access to the terminal block of the module
to disconnect the DC-input wires. If the front panel of the chassis has limited access because of other interfering
cables, consider removing the module from the chassis before disconnecting the DC-input wires. If you do
have clear access to the terminal block, you can disconnect the DC-input wires and then remove the module
from the chassis. In either case (whether you have access to the front panel or not), you must begin by
completing all the steps described in Powering Down the DC-Input Power Supply. Proceed with the next task
depending on your setup.
The procedures to disconnect DC-input wires and to remove the module from the chassis have been described
in Disconnecting the DC-Input Wires, on page 112 and Removing a DC-Input Power Supply Module from
the Chassis, on page 115.

Powering Down a DC-Input Power Supply Module

To power down a DC-input power supply module, follow the steps described here.

Before you begin

Warning Only trained and qualified personnel should be allowed to install, replace, or service this equipment. Statement
1030

Warning No user-serviceable parts inside. Do not open. Statement 1073

Procedure

Step 1 Press the power button on the power supply module for two seconds to turn it off. Check that the OUTPUT
LED is off.

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1 Front panel of the C9400-PWR-3200DC 2 Power button

Step 2 Locate the circuit breaker on the panel board that services the DC circuit, and switch the circuit breaker to
the OFF position.
Step 3 Check that the INPUT LED on the power supply module is off.
The FAIL LED is illuminated for two to three seconds after DC input is disconnected through a circuit breaker.

Disconnecting the DC-Input Wires

To disconnect the DC-input wires, follow the steps described here.

Before you begin

Warning Only trained and qualified personnel should be allowed to install, replace, or service this equipment. Statement
1030

Warning No user-serviceable parts inside. Do not open. Statement 1073

Procedure

Step 1 Using a number one Phillips screwdriver, loosen the captive installation screw on the terminal block cover
and lift to open.

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Step 2 Using a nut driver, loosen the two nuts of one terminal slot at a time. After the lugs are removed, place the
nuts back on the terminal posts and tighten.
The nut driver you are using must have at least a three-inch shaft, to clear the height of the terminal block
cover and enable you to loosen or tighten the nuts in the terminal slots.
Disconnect the DC-input wires from the terminal block first, and disconnect the ground wire last.

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1 Terminal slots of the DC-input wires, which should 2 Terminal slots of the ground wire, which should
be removed first be removed last

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Step 3 Close the terminal block cover and finger-tighten the captive installation screw (approximately 0.25 Nm).

Removing a DC-Input Power Supply Module from the Chassis

To remove a DC-input power supply module from the chassis, follow the steps described here.

Before you begin

Warning Only trained and qualified personnel should be allowed to install, replace, or service this equipment. Statement
1030

Warning No user-serviceable parts inside. Do not open. Statement 1073

Procedure

Step 1 Pull out the latch on the module, to unlock it.

1 Release latch to be pulled out (towards yourself) 3 Comparative location of the nut on a module
where the release latch has not been pulled out.

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2 Location of the nut on the side when the release - -

latch has been pulled

Step 2 Grasp the terminal block with one hand and place your other hand underneath as you slide the power supply
module out of the bay.

Step 3 Install another power supply module. If you are not going to install another module, you must install a blank
cover (C9400-PWR-BLANK) to maintain proper airflow through the chassis.
Caution Do not leave any power supply slot open for any amount of time while the system is powered up.
Prior to inserting a new power supply unit, for instance, when you are replacing a unit, ensure there
are no foreign, conductive, or other objects, or debris in the slot.

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Installing a DC-Input Power Supply Module

When installing a DC-input power supply module, you will need access to the terminal block of the power
supply module in order to connect the DC-input wires. If the front panel of the chassis has limited access
because of other interfering cables, consider connecting the DC-input wires to the terminal block, before you
install the power supply module in the chassis. If you do have clear access to the terminal block, you can
install the power supply module in the chassis first and then connect the DC-input wires.
The procedure to install the module in the chassis and the procedure to connect the DC-input wires have been
described in Installing a DC-Input Power Supply Module in the Chassis, on page 117 and Connecting the
DC-Input Wires, on page 119. You can complete either task first and then move on to the next, and finally
power up the power supply module.

Installing a DC-Input Power Supply Module in the Chassis

To install a DC-input power supply module in the chassis, follow the steps described here.

Before you begin

Warning Only trained and qualified personnel should be allowed to install, replace, or service this equipment. Statement
1030

Warning No user-serviceable parts inside. Do not open. Statement 1073

Procedure

Step 1 Remove the power supply blank cover from the chassis, if one is installed.
Step 2 Remove the new or replacement module from its packaging.
Step 3 Grasp the module with one hand. With your other hand, push in the latch on the module.

1 Position of the nut on the side of the release 2 Position of the nut on the side of the release
latch before the latch is pushed in latch after the latch is pushed in.

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Step 4 Grasp the terminal block with one hand. Place your other hand underneath as you slide the power supply
module into the bay.
You will hear an audible click sound, which indicates that the module is locked into place, and connected
with the backplane. Only the terminal block housing is not flush with the chassis.
If you do not push the release latch in before you slide the module into the bay, you will not hear the click
sound, but this is an acceptable way of installing the module.
If the module is properly locked in place, you should not be able to remove the module without releasing the
latch.
The following figure shows how a power supply module slides into the bay:

The following figure shows a power supply module that is fully installed in the bay:

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Connecting the DC-Input Wires

Connecting the DC-Input Wires

To connect to the DC-input power source, follow the steps described here.

Before you begin

Warning Only trained and qualified personnel should be allowed to install, replace, or service this equipment. Statement
1030

Warning No user-serviceable parts inside. Do not open. Statement 1073

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Connecting the DC-Input Wires

Procedure

Step 1 Locate the circuit breaker on the panel board that services the DC circuit, and switch the circuit breaker to
the OFF position.
Step 2 Prepare the DC-input wires and the grounding wire. Crimp the lugs to the cable ends according to the lug
manufacturer’s direction and your local electrical codes for installation.
Use a heat-shrink sleeve to ensure that there is no exposed wiring extending from the terminal block, when
installed.
If you are using cables of different colors for your DC-input wires, we recommend one color for all the positive
circuits, a second color for all the negative circuits, and a third color, which is normally solid green or green
with yellow stripes, for the safety ground connection.

Step 3 Using a number one Phillips screwdriver, loosen the captive installation screw on the terminal block cover.
Step 4 Using a nut driver, loosen and remove the two nuts in the terminal slot meant for grounding, and set them
aside.
The nut driver you are using must have at least a three-inch shaft, to clear the height of the terminal block
cover and enable you to loosen or tighten the nuts in the terminal slots.
Warning When installing or replacing the unit, the ground connection must always be made first and
disconnected last. Statement 1046

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Step 5 Attach the lug to the two posts, secure with the two nuts, and tighten with the torque driver. The fastening
torque is between 2.0 and 2.8 Nm. Do not overtorque.
Note Always use a torque driver when you have to tighten nuts; it prevents you from overtightening them.

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1 Lug secured with the two nuts 2 Grounding wire with heat-shrink sleeve

Step 6 Attach the four DC-input power source cables similarly.

When facing the terminal block, the circuits are in the following order from left to right: negative (- A), positive
(+A), positive (+ B), and negative (-B).
-A and +A form one DC input, and + B and -B form another. Each DC input can be powered either from
separate sources, or a suitable single source.

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1 Lug secured with two nuts 5 DC-input wire for positive circuit (+ B)

2 Heat-shrink sleeve on all the wires 6 DC-input wire for positive circuit (+A)

3 Grounding wire 7 DC-input wire for negative circuit (- A)

4 DC-input wire for negative circuit (-B) - -

Step 7 Close the terminal block cover and finger-tighten the captive installation screw (approximately 0.25 Nm).

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Powering Up a DC-Input Power Supply Module

Powering Up a DC-Input Power Supply Module

After you have installed the power supply module in the chassis and connected the DC-input wires, follow
the steps described here to power up the module and verify that the module is installed correctly.

Before you begin

Warning Only trained and qualified personnel should be allowed to install, replace, or service this equipment. Statement
1030

Warning No user-serviceable parts inside. Do not open. Statement 1073

Procedure

Step 1 For the powered down circuits connected to the power supply modules, turn on the power at the circuit breaker.
The FAIL LED is illuminated for two to three seconds after DC input is applied through a circuit breaker.

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Removing and Installing a Power Supply Blank

Step 2 Check that the INPUT and OUTPUT LEDs on the power supply module are green.
Note DC-input power supply modules are shipped with the power button in the default auto-on mode,
which means that the module automatically starts on application of DC-input power. When you
install a new or replacement module straight out of the box, you do not have to press the power
button.

Step 3 Verify the polarity by measuring the voltage between the DC cable leads.
When measuring, check that the positive (+) lead and the negative (–) lead match the + and – labels on the
DC-input power supply module's terminal block.
If the DC inputs are powered from separate sources, also check that you have wired the cables straight across
to their respective A source and B source, and respective negative and positive terminals. Crossed positive or
negative cables constitute a severe safety hazard.

Step 4 Verify the module's operation by performing the steps described here: Verifying the Power Supply Module
Installation, on page 127.

Removing and Installing a Power Supply Blank

If a power supply bay in a chassis is unused, you must cover it with a power supply blank cover to maintain
proper airflow through the chassis. (Part number C9400-PWR-BLANK=).
Figure 33: Front View of a Power Supply Blank Cover

1 Two finger holes with rings on the blank - -

cover.
To remove the blank cover, use the finger
holes to hold the blank cover and squeeze
both rings towards each other.
To install the blank cover, hold the blank
cover by the outside edges and push straight
into the bay; alternatively, use the finger
holes to hold the blank cover and push
straight into the bay, but do not squeeze the
rings.

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Removing and Installing a Power Supply Blank

Removing a Power Supply Blank Cover

To remove the blank cover from a bay, use the finger holes to hold the blank cover (with your thumb and
index fingers), squeeze both rings towards each other and slide the cover out of the bay.
Figure 34: Removing a Power Supply Blank Cover

Caution Do not leave any power supply slot open for any amount of time while the system is powered up. Prior to
inserting a new power supply unit, for instance, when replacing the unit, ensure there are no foreign, conductive
or other objects, or debris in the slot.

Installing a Power Supply Blank Cover

To install a power supply blank cover, push the blank cover straight and into the bay. You will hear it snap
into place when installed correctly. You can hold the blank cover by the outside edges when you perform this
task; alternatively, use the finger holes to hold the blank cover, but do not squeeze the rings.

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Verifying the Power Supply Module Installation

Figure 35: Installing a Power Supply Blank Cover

Figure 36: Power Supply Blank Cover Installed

Note Power supply blank covers can be placed in any slot when fewer than eight power supplies are installed in a
chassis.

Verifying the Power Supply Module Installation

Procedure

Step 1 Verify the power supply operation by checking the power supply’s front-panel LEDs. You should see the
following:
• The INPUT LED is green.
• The OUTPUT LED is green if it is an active module and blinking green if it is a redundant module.
• The FAIL LED is off.

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Verifying the Power Supply Module Installation

Step 2 Check the power supply and system status from the system console by entering show power command in
privileged EXEC mode.
Switch# show power

Step 3 If the LEDs or show power privileged EXEC command output indicate a power problem or other system
problem, see the Troubleshooting a Power Supply Module, on page 132 section for more information.

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 CHAPTER 7
Troubleshooting
• About this Section, on page 129
• System Boot Verification, on page 129
• Using LEDs to Identify Startup Problems, on page 130
• System Messages, on page 131
• Troubleshooting with Software , on page 131
• Troubleshooting a Power Supply Module, on page 132
• Troubleshooting the Fan Tray Assembly, on page 135
• Troubleshooting High Temperature Alarms , on page 137
• Troubleshooting the Switching Module, on page 138
• Troubleshooting Supervisor Modules, on page 138
• Contacting the Cisco Technical Assistance Center, on page 142

About this Section

This chapter describes how to perform basic troubleshooting on Cisco Catalyst 9400 Series Switches. Problems
with the initial startup are often caused by a switching module that has become dislodged from the backplane
or a power cord that is disconnected from the power supply.
Although temperature conditions above the maximum acceptable level rarely occur at initial startup, some
environmental monitoring functions are included in this chapter because they also monitor power supply
output voltages.

Note This chapter covers only the chassis component hardware aspects of troubleshooting. For software configuration
issues, refer to the software configuration guide

System Boot Verification

When the initial system boot is complete, verify the following:
• That the system software boots successfully

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Using LEDs to Identify Startup Problems

Hook up a terminal and view the startup banner. Use an RJ-45-to-RJ-45 rollover cable to connect the
console port to a PC with terminal emulation software set for 9600 baud, 8 data bits, no parity, and 1
stop bit. Watch for any system messages after startup.
• That the power supplies are supplying power to the system
The power supply’s LED should be green. Use the show environment Cisco IOS command to view
power supply activity.
• That the system fan assembly is operating
Listen for fan activity. The Fan tray LED should be green during operation. Use the show environment
Cisco IOS command to view fan tray activity.
• That the supervisor and all switching modules are installed properly in their slots, and that each initialized
without problems.

If all of these conditions are met and the hardware installation is complete, refer to the software configuration
guide and command reference publications for your switch so that you can troubleshoot the software.
If any of these conditions is not met, use the procedures in this chapter to isolate and, if possible, resolve the
problem.

Using LEDs to Identify Startup Problems

The key to success when troubleshooting the system is to isolate the problem to a specific system component.
Your first step is to compare what the system is doing with what it should be doing. All system states in the
startup sequence are indicated by LEDs. By checking the LEDs, you can determine when and where the system
failed in the startup sequence. If you have problems after the switch is on, refer to the following subsystem
troubleshooting information and the configuration procedures in the software configuration guide for your
switch.
After you connect the power cords to your switch, follow these steps to determine whether your system is
operating properly:

Procedure

Step 1 Check the power supply LEDs:

The INPUT LED should turn green when power is applied to the supply. The LED should remain on during
normal system operation.
If the INPUT LED does not light, or if the LED labeled FAIL lights, see the “Troubleshooting the Power
Supply” section.
Note If a power supply is installed and not connected to a power source, power supply LEDs are not lit.

Step 2 Listen for the system fan assembly. The system fan assembly should be operating whenever system power is
on. If you do not hear it when the switch is on, see the “Troubleshooting the Fan Assembly” section.
Step 3 Check that the LEDs on the supervisor module light as follows:
• The STATUS LED flashes amber once and stays amber during diagnostic boot tests.
• It turns green when the module is operational (online).

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System Messages

• If the system software is unable to start up, this LED turns red.
If the LED is red, connect a console to the management port and use the show environment command
to check for possible problems.

• The MANAGEMENT LED turns green when the module is operational (online) and a link is established
with another network device. If no signal is detected, the LED turns off.
• If there is a problem with the supervisor module, try reseating the supervisor module in the chassis and
restarting the switch. For more troubleshooting information, see the “Troubleshooting Supervisor Modules”
section.
• Verify that the STATUS LEDs on each switching module is green when the supervisor module completes
initialization.
This LED indicates that the supervisor module and switching modules are receiving power, have been
recognized by the supervisor module, and contain a valid Flash code version. However, this LED does
not indicate the state of the individual interfaces on the switching modules. If a STATUS LED is red,
try reseating the switching module or supervisor module and restarting the switch. For more information,
see the “Troubleshooting Switching Modules” section. If you determine that the switching module is not
operating, contact Cisco TAC as described in the “Some Problems and Solutions” section.
• If the boot information and system banner are not displayed, verify that the terminal is set for 9600 baud,
8 data bits, no parity, and 1 stop bit and connected properly to the console port.

System Messages
System messages appear on the console if you have enabled console logging or appear in the syslog if you
have enabled syslog. Many messages are for informational purposes only and do not indicate an error condition.
Enter the show logging command to display the log messages. To better understand a specific system message,
refer to the system message guide for your software release.

Troubleshooting with Software

Many problems can be identified with CLI commands, and following sections will mention them as appropriate.
Certain problems can be due to not having the right software to support your hardware. For the most recent
software release to get the current recommended version for a particular system component, please refer to
the release notes at: https://www.cisco.com/c/en/us/support/switches/catalyst-9400-series-switches/
products-release-notes-list.html

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Troubleshooting a Power Supply Module

Troubleshooting a Power Supply Module

Useful Cisco IOS Commands - Power Supply
You may use the following Cisco IOS commands in the priviledged EXEC mode, to monitor the status, load,
and activity of a power supply module.
• Switch# show power detail

If FAIL LED is red, the show power command output reports the power supply module as faulty.
• Switch# show idprom power-supply slot-number

• Switch# show module

If the show module command output shows a message that states "not enough power for module," check
the corresponding power supply specifications here: Power Supply Specifications, on page 148. There
may be a problem with the power source itself.

Troubleshooting an AC-Input Power Supply

To help isolate a power subsystem problem, follow these steps:

Procedure

Step 1 The INPUT should be solid green for normal operation. If the INPUT LED is off, take the following steps:
a) Ensure that the power supply is flush with the back of the chassis by gently inserting it all the way in until
it stops. You should feel the retaining metal latch, on its right side, click into place. The unit should not
be removable without depressing this latch towards it.
Note You should be unable to remove the power supply from the system when the power cord is
fully inserted and installed with the cord retainer.

b) Unplug the power cord by loosening the cord retainer and physically reinstalling the power supply, plug
in the power cord and tighten the cord retainer around it.
c) If the INPUT LED remains off, there may be a problem with the AC source or the power cable connection.
Also check the circuit breaker of the AC source. Connect the power cord to another power source if one
is available. Verify that the source power is within the acceptable specifications of the power supply.
d) If the LED remains off after you connect the power supply to a new power source, replace the power cord.
e) If the LED still fails to light when the switch is connected to a different power source with a new power
cord, the power supply is probably faulty. You may need to replace the power supply.
Step 2 The OUTPUT LED should be solid green for normal operation. Blinking green indicates that the unit is asleep
in standby mode.
Step 3 If the FAIL LED is red, take the following steps:
a) Remove the power supply from the bay and visually inspect the rear of the power supply module connector.
If there is no damage, try installing it in another empty power supply bay, if available. Do not touch the
back of the power supply module during this inspection. If the OUTPUT LED turns green, the problem

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Troubleshooting a DC-Input Power Supply

may lie with the first power supply bay and not the power supply module. Call Cisco Technical Assistance
Center (Cisco Support) for further instructions.
b) If a second power supply is available, install it in the second power supply bay.
c) Check that the INPUT LED is on for the additional power supply. Check that the FAIL LED is off.
d) If the LEDs are not on, repeat the previous procedure to troubleshoot the second power supply
Step 4 Contact Cisco Technical Assistance Center.
If you are unable to resolve the problem, or if you determine that either a power supply or backplane connector
is faulty, contact Call Cisco Technical Assistance Center (Cisco Support) for instructions.

Troubleshooting a DC-Input Power Supply

To help isolate a power subsystem problem, follow these steps:

Procedure

Step 1 The INPUT LED should be solid green for normal operation. If the INPUT LED is off, perform the following
steps:
a) Check the DC source.
1. Check that the circuit breaker of the DC source is ON.
2. Connect the cables to another power source if one is available. Verify that the source power is within
the acceptable specifications of the power supply.
3. Check that you have connected both the DC inputs to a suitable DC source. The power supply module
is not designed to function with just one DC input.
4. If you are using a single source, check that it is capable of providing 3500 W of DC-input power. If
it is two different sources, check that each source is able to provide 1750 W of DC-input power.
5. Ensure that the DC source is capable of providing a minimum of -40 V to the input terminals of the
DC power supply module. .

b) Check the DC-input cable connections

1. Check that the lugs are fastened properly and torqued to between 2.0 and 2.8 Nm.
2. Check that the polarity of the DC-input cables is not reversed. For more information, see Power
Connection Guidelines for DC-Powered Systems, on page 35
3. If you are using a separate source for each DC input, check that you have not crossed the cables
(reversed positive or negative inputs).

Note If the INPUT LED still fails to light, the power supply module is probably faulty. You may have
to replace it.

Step 2 The OUTPUT LED should be solid green for normal operation. Blinking green indicates that the unit is asleep
in standby mode. If the OUTPUT LED is off, perform the following steps:

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Restoring the Default Mode of the Power Button for a DC Power Supply Module

a) Check if you have pressed the power button for two seconds to turn on the module.
b) Check if the INPUT LED is on; if it is not, follow the steps to troubleshoot the INPUT LED first (Step
1).
c) Check if the release latch has been pushed in to lock it.
Step 3 The FAIL LED should be OFF for normal operation. If the FAIL LED is red, perform the following steps:
a) Check the power button.
If the power button on the front panel of the module is turned off after DC input is applied, the FAIL LED
will be solid red until you press the power button for two seconds to turn it on again.
b) Inspect the module.
Remove the power supply module from the bay and visually inspect the rear of the power supply module
connector. If there is no damage, try installing it in another empty power supply bay, if available. Do not
touch the back of the power supply module during this inspection. If the OUTPUT LED turns green, the
problem may lie with the first power supply bay and not the power supply module. Call Cisco Technical
Assistance Center (Cisco Support) for further instructions.
c) Test with another spare.
If a second power supply module is available, install it in the second power supply bay.
1. Check that the INPUT LED is on for the second power supply, and that the FAIL LED is off.
2. If the INPUT LEDs for this second power supply is not on, repeat the procedure to troubleshoot
INPUT LED of the second power supply (Step 1).
3. If the FAIL LED for this second power supply is on, repeat steps to troubleshoot the FAIL LED (Step
3).

Step 4 Contact Cisco Technical Assistance Center.

If you are unable to resolve the problem, or if you determine that either a power supply or backplane connector
is faulty, contact Call Cisco Technical Assistance Center (Cisco Support) for instructions.

Restoring the Default Mode of the Power Button for a DC Power Supply Module
If you are unsure of whether the power button of a DC-input power supply module is in the auto-on mode or
the protected mode, you can restore the default mode (auto-on). Begin by checking the following:
1. The number of power supply modules currently configured
2. If the 3.3-VDC standby output is active (applied)

Depending on the conditions that apply, take the required action to restore the default mode of the power
button, as shown in the following table:

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Troubleshooting the Fan Tray Assembly

Condition Action Required to Restore Default Mode of the Power Button

Only one power supply module 1. Switch off the DC circuit breaker for at least three seconds.
is configured, and it is a
DC-input power supply module. 2. Switch on the DC circuit breaker.
The FAIL LED is illuminated for two to three seconds.

Result: The power supply module enables output power automatically,

and the power button is in auto-on mode.

Multiple power supply modules 1. Switch off the DC circuit breaker of the affected power supply module
are configured (AC and DC for at least three seconds.
input).
2. Switch on the DC circuit breaker of the affected DC-input power
and supply module.
3.3-VDC standby output of the The FAIL LED is illuminated for two to three seconds.
power supply modules (AC and
DC input) is inactive. Result: The power button is in auto-on mode.

Multiple power supply modules 1. Press the power button of the affected DC-input power supply module
are configured (AC and DC for two seconds, to turn it off.
input).
2. Switch off the circuit breaker of the affected DC-input power supply
and module.
3.3-VDC standby outputs of one 3. Remove and reinsert the DC-input power supply module after having
of the power supply modules is its DC input physically disconnected or disabled for at least three
active3. seconds.
4. Switch on the DC circuit breaker of the affected DC-input power
supply module.

Result: The power button is in auto-on mode.

3
Regardless of whether one or more AC-input or DC-input power supply modules in the system is off
or on, if AC-input or DC-input power is applied, 3.3-VDC standby is active and distributed to all power
supply modules in the chassis.

Troubleshooting the Fan Tray Assembly

Note All fans must be operating or a failure will occur.

Environmental problems may initially appear to be problems with the fan tray. To help isolate a fan assembly
problem, follow these steps:

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Procedure

Step 1 Check the STATUS LED on the fan tray

• If the LED is off and the rest of the system is functioning, the fan tray is not getting power or is not seated
correctly on the backplane.
• If the LED is green, the fans are operating normally. There may be conditions impairing fan performance,
but they are minimal in impact.
• If the LED is amber, one fan has failed.
• If the LED is red, two or more fans have failed. If LED remains red for more than one minute, fans are
pushed to operate at full speed, causing loud noise levels.
• If the LED is off and the fans are not running at all, make sure to insert it all the way and to tighten the
screws.
If you have serviced the fan from the front, ensure that the captive installation screws in the rear are also
sufficiently tight. If you have serviced the fan from the rear, ensure that the captive installation screws
in the front are also sufficiently tight.
Fans may take a few seconds to start ramping up in speed.

Step 2 Connect a terminal and determine the fan tray status shown by the show environment status privileged EXEC
command command.
The status and sensor columns read good—the STATUS is green
The status and sensor columns read marginal—the STATUS is amber, one fan has failed.
The status and sensor columns read bad—the STATUS is red, two or more fans have failed.

Step 3 Determine whether the airflow is restricted; verify that the minimum rack clearance requirements are met.
See Air Flow, on page 26.
Step 4 Determine whether the power supply is functioning properly.
Step 5 Verify that the fan tray assembly is properly seated, by loosening the captive installation screws, removing
the fan assembly, and reinstalling it.
Note There is a time constraint when you remove and replace the fan tray in a system that is powered on.
The system can safely run without a fan tray only for 2 minutes. There is no time constraint in a
system that is not powered on.

Step 6 Restart the system.

Step 7 Verify that all fans are operating. You should hear the fans at system start.

What to do next
If the system is still detecting a fan assembly failure, check for details using the Cisco IOS commands, save
the logs, and contact the Cisco TAC for assistance.

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Useful Cisco IOS Commands - Fan Tray Assembly

Useful Cisco IOS Commands - Fan Tray Assembly

You may use the following Cisco IOS commands in the priviledged EXEC mode, to diagnose fan tray problems.
• To turn the blue beacons on:
Switch# hw-module beacon fan-tray on

To turn the blue beacons off:

Switch# hw-module beacon fan-tray off

• To display fan tray speeds:

Switch# configure terminal
Switch(config)# service internal
Switch(config)# end
Switch# test platform hardware chassis fantray {nebs-mode | service-mode | write }

• To display fan tray status:

Switch# show environment status

• To manually enter the NEBS mode:

Switch# configure terminal
Switch(config)# service internal
Switch(config)# end
Switch# test platform hardware chassis fantray nebs-mode on

To turn-off the NEBS mode:

Switch# configure terminal
Switch(config)# service internal
Switch(config)# end
Switch# test platform hardware chassis fantray nebs-mode off

Troubleshooting High Temperature Alarms

A dirty air filter may cause overheating of the switch. Multiple board temperature sensors trigger alarm in
case of overheating caused by dirty filter.
Inspect the air filter if the high temperature alarm goes off.
Cleaning and Replacing Air Filters
The air filter removes dust from the room air drawn into the switch by the cooling fans. Once a month (or
more often in industry environments), you should examine the air filter. If the filter appears dirty, you can
either vacuum or replace it. If the filter appears worn or torn, dispose of it in a responsible manner and install
a replacement air filter.

Note We recommend that you change the air filter every three months. However, examine the air filter once a month
(or more often in dusty environments) and replace it if it appears to be excessively dirty or damaged. To
comply with Telecordia GR-63-Core standard air filter requirements for NEBS deployments, the air filter
must be replaced, not cleaned

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Troubleshooting the Switching Module

Troubleshooting the Switching Module

Each switching module has one STATUS LED that provides information about the module and one numbered
PORT LINK LED for each port on the module. Refer to Cisco Catalyst 9400 Series Switching Module LEDs,
on page 163 to determine the status of the LEDs.

Useful Cisco IOS Commands - Switching Modules

The show module command provides information that is useful in solving problems with ports on individual
modules.
Some problems can be solved by resetting the switching module. Power cycle the chassis - this resets, restarts,
and power cycles the switching module.

Troubleshooting Supervisor Modules

This section only addresses problems with hardware. Problems with features or configuration are not covered
here. Refer for your software configuration guide and release notes for information on configuring features
or identifying known problems.

Supervisor Module LEDs

• Check the LEDs on your supervisor and compare them to the described LED behaviors. See Cisco
Catalyst 9400 Series Supervisor Module LEDs, on page 164
• The Supervisor Module STATUS LED turns either amber or red under the following conditions:
• Power supply failure (not the same as removal of power supply)
• Power supply fan failure
• Removal or failure of fan tray
• Mismatched power supplies in the chassis

Standby Supervisor Engine Problems

• Switch# show module

If the standby supervisor module is not online or status indicates “other” or “faulty” in the output of the
show module command or an amber status LED, create a console connection to the standby supervisor
and check if it is in ROMMON mode or in continuous reboot. If the standby supervisor is in either of
these two states, refer to the System Management > Troubleshooting the Software Configuration section
of the Software Configuration Guide
• Make sure that the supervisor module properly seats in the backplane connector and that you have
completely screwed down the captive screws for the supervisor module.
• Switch# redundancy reload peer

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Switch Self Reset

In order to determine whether the standby supervisor module is faulty, enter the redundancy reload
peer command from the active supervisor and through the console to the standby supervisor. Observe
the bootup sequence in order to identify any hardware failures. Currently, the active supervisor module
cannot access the power-on diagnostics results of the standby supervisor module.
• Make sure that these configurations are synchronized between the active and redundant supervisor
modules:
• Startup configuration
• Boot variable
• Configuration register
• Calendar
• VLAN database

If a software upgrade is performed on both the active and standby supervisor module, verify that both supervisor
modules are running the same new software image. If the software images are not the same, upgrade the
software image. Use the procedure in the software configuration guide for your release.
If the standby supervisor still does not come on line, create a service request with Cisco Technical Support.
Use the log of the switch output that you collected from the previous troubleshooting steps.

Switch Self Reset

If the switch has reset or rebooted on its own, verify that the power source for the switch did not fail. If you
use an uninterruptable power supply (UPS), make sure that the UPS does not have any problems.
The switch might have had a software crash. Enter the more crashinfo:data command to display the crash
information including date and time of the last time that the switch crashed. To display the standby supervisor
engine crash data, enter the more slavecrashinfo:data command. Crash data is not present if the switch has
not crashed.
If the output indicates a software crash at the time that you suspect that the switch rebooted, the problem can
be something other than a hardware failure. Contact Cisco Technical Support with the output of these
commands:
• show tech-support
• show logging
• more crashinfo:data

Cannot Connect to a Switch Through the Console Port

Make sure you are using the correct type of cable and that the cable pinouts are correct for your supervisor
module
Make sure the terminal configuration matches the switch console port configuration—default console port
settings are 9600 baud, 8 data bits, no parity, 1 stop bit.
To access the switch through the console port, the following must match
• The BAUD environment variable in the ROMMON

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• Console port speed

• Start-up configuration

Note The factory default for the the BAUD environment variable is an explicit setting: BAUD variable=9600. This
variable also defaults to 9600 (implicit setting) when a variable is not set explicitly.

During initial switch configuration, proceed as follows:

1. Ensure that the terminal configuration matches the switch console port speed configuration. The following
example uses a Cisco switch as the console, and the console port number is 8. Enter the appropriate console
port number when you configure the console port speed.
Switch# configure terminal
Enter configuration commands, one per line. End with CNTL/Z.
Switch(config)#line 8
Switch(config-line)# speed 9600

2. Access ROMMON prompt and verify the BAUD setting on the switch—Connect the console to system
and while system is booting, after you see the the prompt, press CTRL+C to stop booting and access
ROMMON prompt. In the example, the factory default setting is retained.
rommon 1> set
BAUD=9600
<output truncated>

If you want to change this setting, you can do so now

rommon 2> set BAUD <enter new speed>

If you enter a new speed, you must redo step 1 because you will lose ROMMON access immediately after
setting a new speed.
3. Boot the image.
rommon 4> boot

During bootup, the BAUD rommon setting on the active supervisor is automatically synced to the standby.
4. Save the running configuration:
Switch# copy system:running-config nvram:startup-config

When the BAUD rommon variable is set in ROMMON mode, this value is extracted for the line console
in the running configuration, when the system reloads. However, when the system parses the
startup-configuration, the startup-configuration speed supercedes the value retrieved from BAUD. This
step gets the BAUD and startup-config line console speed to match. A mismatch can cause loss of access
to the console port.

Note Any time you manually change the BAUD speed in the ROMMON (explicitly set a new speed), you may
lose console port access after a reload, or when switch boots, depending on what the BAUD speed and the
console port speed is in the startup-configuration. The console port speed must be changed to match the new
speed setting. After console access is restored, save the configuration to synchronize BAUD ROMMON
speed, startup-configuration, and line console speed. Enter the show bootvar command to verify the new
BAUD variable setting.

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Cannot Connect to a Switch Through the Console Port

Possible BAUD Mismatch—Scenario 1

Description—When you started off, the BAUD variable, start-up configuration and console port speed were
all set to 115200. After this, if you unset the BAUD parameter at some point…
1. This is an implicit change in the BAUD variable to 9600 and not an explicit setting in the ROMMON.
Further, the current console port session speed is still set to 115200 and you still have access.
2. Boot the image—Cisco IOS boots the image normally. The line console speed is initially retrieved from
BAUD (9600), but Cisco IOS parses the startup-configuration, and the speed is changed to 115200. This
matches the current console port speed.
3. Reload or power cycle the switch—Setup goes back to ROMMON mode and console access is lost because
the default BAUD speed of 9600 is effective and mismatched with the console port speed. Set console
port speed to 9600 to restore access.
4. Boot the image—Console port access is lost because the line console speed is initially retrieved from
BAUD (9600), Cisco IOS parses the startup-configuration, where the speed is set to 115200 and not in
sync with console port 9600 speed, and console port access is lost. Access is restored once console port
speed is set to 115200.
5. Reload or power cycle the switch—Setup goes back to ROMMON mode, but console access is lost again
due to mismatched BAUD of 9600.

In the above scenario, note the difference between an unset BAUD in step no.1 (where the implicit speed is
9600) and a set BAUD=9600 command (where the speed is explicitly set using the “set” command in
ROMMON). You are able to access the console until step no.4 because the BAUD has an unset, implicit speed
of 9600, but the speed was not actually changed from 115200. Once you reloaded or power cycled in step
no.5, the speed was set to 9600.
Solution 1—If you save running configuration to start-up configuration (copy system:running-config
nvram:startup-config) at step no. 2 then BAUD and the startup-configuration are synchronized with speeds
at 115200, and subsequent reloads will not interrupt access.
Solution 2—(Instead of performing the above steps) Configure the line console speed to 9600, change the
console port speed to 9600, and then save running configuration to start-up configuration, then BAUD in
ROMMON and startup-configuration will be synchronized with speeds at 9600.

Possible BAUD Mismatch—Scenario 2

Description—When you started off, the BAUD environment variable, startup-configuration speed and console
port speed were all 9600. (The BAUD and startup configuration speeds have not been set explicitly). After
this, at some point you explicitly set the BAUD variable to 115200...
1. You lose console access immediately. Set the console port speed to 115200 to restore access.
2. Boot the image—Line console speed is initially retrieved from BAUD (115200). While booting, the
system parses the startup-configuration, but even though the configured speed is 9600, this is the value
that the system defaults to, and the “speed 9600” line is not actually present in startup-configuration. Since
the speed configuration is not present, it is not explicitly parsed and applied, so the speed retrieved from
BAUD previously (115200) is used.
In this state, the line console speed is set to 115200, matching BAUD, while the startup-configuration has
line console speed as default (9600). The system is useable since the speed was not changed to 9600, even
with the BAUD and startup-configuration mismatch. If you save running configuration to start-up
configuration, then BAUD and startup-config will be in sync with speeds explicitly set to 115200.

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 Troubleshooting
Boot Problems

Boot Problems
The supervisor module operates in a continuous loop by default if you have not set the boot variable
MANUAL_BOOT in ROMMON mode. To boot manually, set MANUAL_BOOT=yes; to auto-boot, set
MANUAL_BOOT=no.
The supervisor module goes into ROMMON mode or fails to boot when the system image is either corrupt
or absent.
The supervisor module has an onboard system Flash memory (bootflash), which can easily hold multiple
system images. Therefore, have a backup image. In addition to the bootflash, the supervisor module supports
compact Flash in the usbflash0: device. The supervisor also provides for transfer via TFTP of the image from
ROMMON mode, which enables faster recovery of absent or corrupt images.
In addition to the above mentioned storage devices, you can install a hard disk, which is displayed as disk0:.
We recommend that you use this for general purpose file storage, similar to usbflash0:, but not to store system
images.

Contacting the Cisco Technical Assistance Center

If you are unable to solve a startup problem after using the troubleshooting suggestions in this chapter, contact
a Cisco TAC representative for assistance and further instructions.
Before you call, have the following information ready to help the Cisco TAC assist you as quickly as possible:
• Date you received the switch
• Chassis serial number
• Type of software and release number
• Maintenance agreement or warranty information
• Brief description of the problem
• Console captures related to your problem
• Brief explanation of the steps you have already taken to isolate and resolve the problem

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 CHAPTER 8
Specifications
• Chassis Specifications, on page 143
• Power Supply Specifications, on page 148
• Chassis and Module Power and Heat Values, on page 157
• Weight Specifications, on page 158

Chassis Specifications
Catalyst 9404R Switch Chassis Specifications
Table 9: Physical Specifications of the Chassis

Item Specification

Dimensions (H x W x D) 10.47 x 17.3 x 16.3 inches (26.53 x 43.94 x 41.40

cms)

Rack units (RU4) 6 RU

Weight Chassis with fan tray—39.0 lbs (17.2 kgs)

4
The chassis height is measured in rack units (RU or just U), where 1 RU or 1 U equals 1.75 in (44.45
mm).

Table 10: Environmental Specifications of the Chassis

Item Specification

Ambient temperature and • 23° to 113°F (-5 to +45ºC), up to 6,000 feet (1800 m)
altitude for normal
operations5 • 23° to 104°F (-5 to +40ºC), up to 10,000 feet (3000 m)

Ambient temperature and • 23° to 131°F (-5 to +55ºC), up to 6,000 feet (1800 m)
altitude for short-term6
exceptional conditions • 23° to 122°F (-5 to +50ºC), up to 10,000 feet (3000 m)

Nonoperating and storage: -40° to 167°F (-40° to 75°C)

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 Specifications
Catalyst 9404R Switch Chassis Specifications

Item Specification

Nonoperating and storage -40° to 167°F (-40° to 75°C)

temperature

Thermal transition Hot to cold—at a maximum rate of 86°F (30°C) per hour
Cold to hot—at maximum rate of 204.8°F (96°C) per hour

Humidity (RH), ambient Operating, nonoperating and storage —10 to 95 percent

(noncondensing)

Altitude (operating and -60 to 3000m

nonoperating)

Sound pressure level LpAD—57 dBA

(LpAD) and sound power
LwAD—no greater than 7.2 Bels
level (LwAD)
This is with four power supply modules installed and delivering 50 percent of
rated output power; measured according to International Organization for
Standardization (ISO) 7779 and declared according to ISO 9296.

Airflow • Chassis (airflow direction when facing the front of the chassis)
• Standard Rack Mount (With or without shelf brackets)—Right to left
• NEBS-Compliant Rack Mount—Front to back

• Power supply—Front to back

Shock Operating—5G 11ms (Half-sine)

Nonoperating and storage— 15G 11ms (Half-sine)

Sine Vibration • Operating— 0.15G (10Hz-500Hz)

• Nonoperating and storage— 0.8G (10Hz-500Hz)

Random Vibration Spectral Break Point Acceleration Spectral Slope

(Operating) Frequencies Density

2.5 – 5 Hz - 6 db /octave

5 – 100 Hz 0.1 [(m/s²)²]/Hz -

(0.001 g²/Hz)

100 – 200 Hz - 24 db /octave

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 Specifications
Catalyst 9407R Switch Chassis Specifications

Item Specification

Random Vibration Spectral Break Point Acceleration Spectral Slope

(Nonoperating and Frequencies Density
Storage)
2.5 – 5 Hz - 6 db /octave

5 – 100 Hz 1.0 [(m/s²)²]/Hz* -

(0.01 g²/Hz)

100 – 200 Hz - 24 db /octave

5
Minimum ambient temperature for cold startup is 0ºC
6
Short-term exceptional conditions are for no longer than a one-year period of—96 consecutive hours,
or 360 hours total, or 15 occurrences.

Catalyst 9407R Switch Chassis Specifications

Table 11: Physical Specifications of the Chassis

Item Specification

Dimensions (H x W x D) 17.41 x 17.30 x 16.30 inches (44.22 x 43.94 x 41.40

cms)

Rack units (RU7) 10 RU

Weight Chassis with fan tray—63.0 lb (28.58 kg)

7
The chassis height is measured in rack units (RU or just U), where 1 RU or 1 U equals 1.75 in (44.45
mm).

Table 12: Environmental Specifications of the Chassis

Item Specification

Ambient temperature and • 23° to 113°F (-5 to +45ºC), up to 6,000 feet (1800 m)
altitude for normal
operations8 • 23° to 104°F (-5 to +40ºC), up to 10,000 feet (3000 m)

Ambient temperature and • 23° to 131°F (-5 to +55ºC), up to 6,000 feet (1800 m)
altitude for short-term9
exceptional conditions • 23° to 122°F (-5 to +50ºC), up to 10,000 feet (3000 m)

Nonoperating and storage: -40° to 167°F (-40° to 75°C)

Nonoperating and storage -40° to 167°F (-40° to 75°C)

temperature

Thermal transition Hot to cold—at a maximum rate of 86°F (30°C) per hour
Cold to hot—at maximum rate of 204.8°F (96°C) per hour

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 Specifications
Catalyst 9407R Switch Chassis Specifications

Item Specification

Humidity (RH), ambient Operating, nonoperating and storage —10 to 95 percent

(noncondensing)

Altitude (operating and -60 to 3000m

nonoperating)

Sound pressure level LpAD—58 dBA

(LpAD) and sound power
LwAD—no greater than 7.7 Bels
level (LwAD)
This is with eight power supply modules installed and delivering 50 percent of
rated output power; measured according to International Organization for
Standardization (ISO) 7779 and declared according to ISO 9296.

Airflow • Chassis (airflow direction when facing the front of the chassis)
• Standard Rack Mount (With or without shelf brackets)—Right to left
• NEBS-Compliant Rack Mount—Front to back

• Power supply—Front to back

Shock Operating—5G 11ms (Half-sine)

Nonoperating and storage— 15G 11ms (Half-sine)

Sine Vibration • Operating— 0.15G (10Hz-500Hz)

• Nonoperating and storage— 0.8G (10Hz-500Hz)

Random Vibration Spectral Break Point Acceleration Spectral Slope

(Operating) Frequencies Density

2.5 – 5 Hz - 6 db /octave

5 – 100 Hz 0.1 [(m/s²)²]/Hz -

(0.001 g²/Hz)

100 – 200 Hz - 24 db /octave

Random Vibration Spectral Break Point Acceleration Spectral Slope

(Nonoperating and Frequencies Density
Storage)
2.5 – 5 Hz - 6 db /octave

5 – 100 Hz 1.0 [(m/s²)²]/Hz* -

(0.01 g²/Hz)

100 – 200 Hz - 24 db /octave

8
Minimum ambient temperature for cold startup is 0ºC
9
Short-term exceptional conditions are for no longer than a one-year period of—96 consecutive hours,
or 360 hours total, or 15 occurrences.

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Catalyst 9410R Switch Chassis Specifications

Catalyst 9410R Switch Chassis Specifications

Table 13: Physical Specifications of the Chassis

Item Specification

Dimensions (H x W x D) 22.61 x 17.30 x 16.30 in. (57.43 x 43.94 x 41.40 cm)

Rack units (RU10) 13 RU

Weight Chassis with fan tray—65.0 lb (29.48 kg)

10
The chassis height is measured in rack units (RU or just U), where 1 RU or 1 U equals 1.75 in (44.45
mm).

Table 14: Environmental Specifications of the Chassis

Item Specification

Ambient temperature • 23° to 113°F (-5 to +45ºC), up to 6,000 feet (1800 m)

and altitude for normal
operations11 • 23° to 104°F (-5 to +40ºC), up to 10,000 feet (3000 m)

Ambient temperature • 23° to 131°F (-5 to +55ºC), up to 6,000 feet (1800 m)

and altitude for
short-term conditions12 • 23° to 122°F (-5 to +50ºC), up to 10,000 feet (3000 m)
exceptional conditions

Nonoperating and -40° to 167°F (-40° to 75°C)

storage

Thermal transition Hot to cold—at a maximum rate of 86°F (30°C) per hour
Cold to hot—at maximum rate of 204.8°F (96°C) per hour

Humidity (RH), ambient Operating, nonoperating and storage —10 to 95 percent

(noncondensing)

Altitude (operating and -60 to 3000m

nonoperating)

Sound pressure level LpAD—60 dBA

(LpAD) and sound
LwAD—no greater than 7.8 Bels
power level (LwAD)
This is with eight power supply modules installed and delivering 50 percent of
rated output power; measured according to International Organization for
Standardization (ISO) 7779 and declared according to ISO 9296.

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Power Supply Specifications

Item Specification

Airflow • Chassis (airflow direction when facing the front of the chassis)
• Standard Rack Mount (With or without shelf brackets)—Right to left
• NEBS-Compliant Rack Mount—Front to back

• Power supply—Front to back

Shock Operating—5G 11ms (Half-sine)

Nonoperating and storage— 15G 11ms (Half-sine)

Sine Vibration • Operating— 0.15G (10Hz-500Hz)

• Nonoperating and storage— 0.8G (10Hz-500Hz)

Random Vibration Spectral Break Point Acceleration Spectral Slope

(Operating) Frequencies Density

2.5 – 5 Hz - 6 db /octave

5 – 100 Hz 0.1 [(m/s²)²]/Hz -

(0.001 g²/Hz)

100 – 200 Hz - 24 db /octave

Random Vibration Spectral Break Point Acceleration Spectral Slope

(Nonoperating and Frequencies Density
Storage)
2.5 – 5 Hz - 6 db /octave

5 – 100 Hz 1.0 [(m/s²)²]/Hz* -

(0.01 g²/Hz)

100 – 200 Hz - 24 db /octave

11
Minimum ambient temperature for cold startup is 0ºC
12
Short-term exceptional conditions are for no longer than a one-year period of—96 consecutive hours,
or 360 hours total, or 15 occurrences.

Power Supply Specifications

2100-W AC-Input Power Supply Specifications
The following table lists specifications for the 2100 W AC input power supply:

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2100-W AC-Input Power Supply Specifications

Table 15: 2100-W AC-Input Power Supply Specifications

Specification Description
AC-input type Wide-ranging input with power factor correction.
Note Power factor correction is a standard feature on AC-input power supplies.
Power factor correction reduces the reactive component in the source
AC current, allowing higher power factors (0.90 minimum at loads equal
to or greater than 20 percent of maximum loads, and 0.95 minimum at
2100W maximum loads, at 115/230 VAC nominal AC input voltages)
and lower harmonic current components.

AC-input voltage Low-line (115 VAC nominal)—85 VAC (min) to 132 VAC (max)
High-line (230 VAC nominal)—180 VAC (min) to 264 VAC (max)

AC-input current 11.44 A at 100 VAC (950 W output)

11.44 A at 200 VAC (2112 W output)

AC-input frequency 50/60Hz nominal (47 to 63Hz full range)

Branch circuit Each chassis power supply should have its own dedicated, fused-branch circuit:
requirement
• North America—15 A.
• International—Circuits sized to local and national codes.
• All AC power supply inputs are fully isolated.
• Source AC can be out of phase between multiple power supplies in the
same chassis, which means that PS1 can be operating from phase A and
PS2 can be operating from phase B.
• For high-line operation, the power supply operates with the line conductor
wired to an source AC phase, and the Neutral conductor wired either to
a Neutral, single-phase power system, or to another source AC phase as
long as the net input voltage is in the range of 180 to 264 VAC.

Power supply output For 55 VDC output – 940W at 115 VAC; 2102W at 230 VAC
capacity
For 3.3VDC output – 10W at 115 VAC; 10 W at 230 VAC

Power supply output • 100 to 120 VAC operation

• 3.0A @ 3.3 V
• 17.09A @ 55V

• 200 to 240 VAC operation

• 3.0A @ 3.3 V
• 38.21A @ 55V

Output holdup time 20 ms minimum.

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2100-W Power Supply Module AC Power Cords

Specification Description
13
kVA rating 2112W (total output power) or 2246.8 kVA (high-line operation)

Heat dissipation (in For 2112W—460.0 BTU per hour

British Thermal Units
For 950W—244.0 BTU per hour
(BTU))

Weight 5.0 lb (2.3 kg)

13
The kVA rating listed for the power supply should be used as the sizing criteria for both UPS outputs
as well as standard circuits and transformers to power a switch

2100-W Power Supply Module AC Power Cords

The following table lists the specifications for the AC power cords that are available for the 2100 W AC-input
power supply. The table also includes references to power cord illustrations.

Note All 2100 W power supply power cord:

• Lengths range from 9.84 – 14 feet (3.0 – 4.293 meters); with most cord lengths between 13 and 14 feet
(4.013 and 4.293 meters)
• Have an IEC60320/C19 appliance connector at one end.
Figure 37: IEC60320/C19 Appliance Connector

Table 16: 2100 W Power Supply AC Power Cords

Locale Part Number Cordset Rating AC Source Plug Type

Argentina CAB-I309-C19-INTL 20 A, 250 VAC Figure 38: CAB-I309-C19-INTL= (Argentina)

Australia CAB-AC-16A-AUS 16 A, 250 VAC Figure 39: CAB-AC-16A-AUS= (Australia)

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2100-W Power Supply Module AC Power Cords

Locale Part Number Cordset Rating AC Source Plug Type

Europe CAB-CEE77-C19-EU 16 A, 250 VAC Figure 40: CAB-CEE77-C19-EU= and CAB-I309-C19-INTL= (Europe)

CAB-I309-C19-INTL 20 A, 250 VAC

India CAB-SABS-C19-IND 16 A, 250 VAC Figure 41: CAB-SABS-C19-IND= (India)

International CAB-I309-C19-INTL 20 A, 250 VAC Figure 42: CAB-I309-C19-INTL= (International)

Israel CAB-S132-C19-ISRL 16 A, 250 VAC Figure 43: CAB-S132-C19-ISRL= (Israel)

Italy CAB-C2316-C19-IT 16 A, 250 VAC Figure 44: CAB-C2316-C19-IT= (Italy)

Japan, North America CAB-US620P-C19-US 20 A, 250 VAC Figure 45: CAB-US620P-C19-US= (Japan, North America - Nonlocking)
(Nonlocking Plug)
200 to 240 VAC
Operation

Japan, North America CAB-L620P-C19-US 20 A, 250 VAC Figure 46: CAB-L620P-C19-US= ( Japan, North America - Locking )
(Locking Plug) 200 to
240 VAC Operation

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3200-W AC-Input Power Supply Specifications

Locale Part Number Cordset Rating AC Source Plug Type

North America CAB-US515P-C19-US 125VAC, 15A Figure 47: CAB-US515P-C19-US=(North America)

North America CAB-US520-C19-US 20 A, 125 VAC Figure 48: CAB-US520-C19-US= (North America)

South Africa CAB-I309-C19-INTL 20 A, 250 VAC Figure 49: CAB-I309-C19-INTL= (South Africa)

United Kingdom CAB-BS1363-C19-UK 250 VAC, 13 A Figure 50: CAB-BS1363-C19-UK=(United Kingdom)

CAB-I309-C19-INTL 20 A, 250 VAC Figure 51: CAB-I309-C19-INTL= (International)

UPS 220V CAB-C19-CBN 20 A, 250 VAC Figure 52: 130923

3200-W AC-Input Power Supply Specifications

The following table lists specifications for the 3200 W AC input power supply:

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3200-W AC-Input Power Supply Specifications

Table 17: 3200 W AC-Input Power Supply Specifications

Specification Description
AC-input type Wide-ranging input with power factor correction.
Note Power factor correction is a standard feature on AC-input power supplies.
Power factor correction reduces the reactive component in the source
AC current, allowing higher power factors (0.90 minimum at loads equal
to or greater than 20 percent of maximum loads, and 0.95 minimum at
3200W maximum loads, at 115/230 VAC nominal AC input voltages)
and lower harmonic current components.

AC-input voltage Low-line (115 VAC nominal)—85 VAC (min) to 132 VAC (max)
High-line (230 VAC nominal)—180 VAC (min) to 264 VAC (max)

AC-input current 17.6 A at 100 VAC (1570 W output)

17.6 A at 200 VAC (3200 W output)

AC-input frequency 50/60Hz nominal (47 to 63Hz full range)

Branch circuit Each chassis power supply should have its own dedicated, fused-branch circuit:
requirement
• North America—20 A.
• International—Circuits sized to local and national codes.
• All AC power supply inputs are fully isolated.
• Source AC can be out of phase between multiple power supplies in the
same chassis, which means that PS1 can be operating from phase A and
PS2 can be operating from phase B.
• For high-line operation, the power supply operates with the line conductor
wired to an source AC phase, and the Neutral conductor wired either to
a Neutral, single-phase power system, or to another source AC phase as
long as the net input voltage is in the range of 180 to 264 VAC.

Power supply output For 55 VDC output—1560 W at 115 VAC; 3190 W at 230 VAC
capacity
For 3.3VDC output—10 W at 115 VAC; 10 W at 230 VAC

Power supply output • 100 to 120 VAC operation

• 3.0A @ 3.3 V
• 28.36 A @ 55V

• 200 to 240 VAC operation

• 3.0A @ 3.3 V
• 58 A @ 55V

Output holdup time 20 ms minimum.

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3200-W Power Supply Module AC Power Cords

Specification Description
14
kVA rating 3200W (total output power ) or 3478.3 kVA (high-line operation).

Heat dissipation (in For 3200W—948.86 BTU per hour

British Thermal Units
For 1570W—594.85 BTU per hour
(BTU))

Weight 5.0 lb (2.3 kg)

14
The kVA rating listed for the power supply should be used as the sizing criteria for both UPS outputs
as well as standard circuits and transformers to power a switch

3200-W Power Supply Module AC Power Cords

The following table lists the specifications for the AC power cords that are available for the 3000 W AC-input
power supply. The table also includes references to power cord illustrations.

Note All 3200 W power supply power cord:

• Lengths range from 9.84 – 14 feet (3.0 – 4.293 meters); with most cord lengths between 13 and 14 feet
(4.013 and 4.293 meters)
• Have an IEC60320/C19 appliance connector at one end.
Figure 53: IEC60320/C19 Appliance Connector

Table 18: 3200 W Power Supply AC Power Cords

Locale Part Number Cordset Rating AC Source Plug Type

Argentina CAB-I309-C19-INTL 20 A, 250 VAC Figure 54: CAB-I309-C19-INTL= (Argentina)

Australia CAB-AC-16A-AUS 16 A, 250 VAC Figure 55: CAB-AC-16A-AUS= (Australia)

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3200-W Power Supply Module AC Power Cords

Locale Part Number Cordset Rating AC Source Plug Type

China CAB-9K16A-CH 16 A, 250 VAC Figure 56: CAB-9K16A-CH= (China)

Europe CAB-CEE77-C19-EU 16 A, 250 VAC Figure 57: CAB-CEE77-C19-EU= and CAB-I309-C19-INTL= (Europe)

CAB-I309-C19-INTL 20 A, 250 VAC

India CAB-SABS-C19-IND 16 A, 250 VAC Figure 58: CAB-SABS-C19-IND= (India)

International CAB-I309-C19-INTL 20 A, 250 VAC Figure 59: CAB-I309-C19-INTL= (International)

Israel CAB-S132-C19-ISRL 16 A, 250 VAC Figure 60: CAB-S132-C19-ISRL= (Israel)

Italy CAB-C2316-C19-IT 16 A, 250 VAC Figure 61: CAB-C2316-C19-IT= (Italy)

Japan, North America CAB-US620P-C19-US 20 A, 250 VAC Figure 62: CAB-US620P-C19-US= (Japan, North America - Nonlocking)
(Nonlocking Plug)
200 to 240 VAC
Operation

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3200-W DC-Input Power Supply Specifications

Locale Part Number Cordset Rating AC Source Plug Type

Japan, North America CAB-L620P-C19-US 20 A, 250 VAC Figure 63: CAB-L620P-C19-US= ( Japan, North America - Locking )
(Locking Plug) 200 to
240 VAC Operation

North America CAB-US520-C19-US 20 A, 125 VAC Figure 64: CAB-US520-C19-US= (North America)

South Africa CAB-I309-C19-INTL 20 A, 250 VAC Figure 65: CAB-I309-C19-INTL= (South Africa)

UPS 220V CAB-C19-CBN 20 A, 250 VAC Figure 66: 130923

3200-W DC-Input Power Supply Specifications

The following table lists the specifications for a 3200-W DC-input power supply module:

Table 19: 3200-W DC-Input Power Supply Specifications

Specification Description
DC-input voltage -40 to -72 VDC, with extended range of up to -75 VDC

DC-input current Nominal: 36 A per DC input (72 A total) at -48 to -60 VDC input
Maximum: 44 A per DC input at -40 VDC input

Power supply output For 55 VDC output—3190 W

capacity
For 3.3VDC output—10 W

Output holdup time 8 ms

Temperature • Steady State Operating:

-5 to +55 °C (45 °C at 13,123 feet) full load and -40 to -75 VDC
-5 to +60 °C (50 °C at 13,123 feet) half load and -40 to -75 VDC
• Nonoperating: -40 to +85 °C

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Chassis and Module Power and Heat Values

Specification Description
Humidity • Operating: 10 to 90 percent, noncondensing
• Nonoperating: 5 to 95 percent, noncondensing

Thermal Shock • Operating: -5 to +55 °C at 2.5 °C per minute

• Nonoperating: -25 to +70 °C with a changeover time of three minutes

Altitude • Operating: -500 to 13,123 feet over allowable temperature range (-5 to +55
°C) and full load, derating 1.4 °C per 1000 feet above 6,000 feet
Note The operating altitude in China is 6,561.6 ft. (2000 m) maximum

• Nonoperating: -1,000 to 50,000 feet over allowable temperature range

Heat dissipation (in For 3200W—950 BTU per hour

British Thermal Units
[BTU])

Weight 6.61 lb (3.0 kg)

Chassis and Module Power and Heat Values

The following tables provide the power and heat dissipation data. Unless otherwise noted, the information in
the tables is measured under fully loaded conditions (transceivers installed).

Note DC output power is the output from the power supply (internal to the system). The AC-input power is the
input from the outlet to the power supply. The percentage difference between the two values is the efficiency
of the power supply.

Table 20: Power Requirements and Heat Dissapation - Fan Tray

PID AC-Input DC-Output in Current @ Current @ Current @ Current @ 240V Heat Diss.
Power in Watts 90V 120V 180V in BTU /
Watts hr.
(Power
(Power Requested)
Allocated)

C9404-FAN 600 540 6.67 5.00 3.33 2.50 2047

C9407-FAN 600 540 6.67 5.00 3.33 2.50 2047

C9410-FAN 778 700 8.64 6.48 4.32 3.24 2654

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Weight Specifications

Table 21: Power Requirements and Heat Dissapation - Supervisor Module

PID AC-Input DC-Output in Current @ Current @ Current @ Current @ Heat Diss. in

Power in Watts 90V 120V 180V 240V BTU / hr.
Watts
(Power
(Power Requested)
Allocated)

C9400-SUP-1 444 400 4.94 3.70 2.47 1.85 1516

C9400-SUP-1XL 444 400 4.94 3.70 2.47 1.85 1516

C9400-SUP-1XL-Y 444 400 5.0 3.76 2.51 1.88 1540

Table 22: Power Requirements and Heat Dissipation— Switching Modules

PID AC-Input DC-Output in Current @ Current @ Current @ Current @ Heat Diss. in

Power in Watts 90V 120V 180V 240V BTU / hr.
Watts
(Power
(Power Requested)
Allocated)

C9400-LC-48T 72 65 0.80 0.60 0.40 0.30 246

C9400-LC-48U 72 65 0.80 0.60 0.40 0.30 246

C9400-LC-24XS 222 200 2.47 1.85 1.23 0.93 758

C9400-LC-48UX 267 240 2.96 2.22 1.48 1.11 910

C9400-LC-48S 189 170 2.10 1.57 1.05 0.79 644

C9400-LC-24S 133 120 1.48 1.11 0.74 0.56 455

C9400-LC-48P 72 65 0.80 0.60 0.40 0.30 246

C9400-LC-48H 72 65 0.80 0.60 0.40 0.30 246

Weight Specifications
The total weight of a fully configured chassis will depend on the type of chassis, the number of modules, and
power supplies installed. Use the corresponding weights in the tables below to arrive at the total chassis weight
for your hardware configuration.

Chassis Weights

PID (add = for spare) Weight (Chassis with Fan Tray)

C9404R 39.0lbs (17.2 kgs)

C9407R 63.0 lb (28.58 kg)

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Weight Specifications

PID (add = for spare) Weight (Chassis with Fan Tray)

C9410R 65.0 lb (29.48 kg)

Supervisor Module Weights

PID (add = for spare) Weight

C9400-SUP-1XL-Y 9.9 lb (4.5 kg)

C9400-SUP-1 9.9 lb (4.5 kg)

C9400-SUP-1XL 9.9 lb (4.5 kg)

Switching Module Weights

PID (add = for spare) Weight

C9400-LC-48T 6.2 lb (2.82 kg)

C9400-LC-48U 6.7 lb (3.0 kg)

C9400-LC-48UX 8.3 lb (3.8 kg)

C9400-LC-24XS 6.9 lb (3.1 kg)

C9400-LC-24S 5.5lb (2.49 kg)

C9400-LC-48S 6.5lb (2.94 kg)

C9400-LC-48P 6.6 lb (3.0 kg)

C9400-LC-48H 6.9 lb (3.13 kg)

Power Supply Module Weights

PID (add = for spare) Weight

C9400-PWR-2100AC 5.0 lb (2.3 kg)

C9400-PWR-3200AC 5.0 lb (2.3 kg)

C9400-PWR-3200DC 6.61 lb (3.0 kg)

Blank Covers

PID (add = for spare) Weight

C9400-S-BLANK 3.4 lb (1.54 kg)

(Cisco Catalyst 9400 Series Slot Blank Cover)

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Weight Specifications

PID (add = for spare) Weight

C9400-PWR-BLANK 0.14 lb (0.06 kg)

(Cisco Catalyst 9400 Series Power Supply Blank
Cover)

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 CHAPTER 9
LEDs
• Fan Tray LEDs, on page 161
• Power Supply LEDs, on page 162
• Cisco Catalyst 9400 Series Switching Module LEDs, on page 163
• Cisco Catalyst 9400 Series Supervisor Module LEDs, on page 164

Fan Tray LEDs

LED Type LED Position or Color Meaning

Off Fan tray is not getting any power.

Green All fans are running and the fan tray is operating
STATUS normally.

Amber One fan is not running.

Red Two or more fans are not running.

Blue Identifies the fan tray receiving the beacon signal.

The fan tray assembly has two blue beacon LEDs, one
LOCATE on the front panel and one on the rear. The two will
always match each other.
The blue beacon LED on the front panel is also a switch
that you can press, to turn the front and rear blue beacons
on or off. Alternatively, you can turn the blue beacons
on or off through software.

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Power Supply LEDs

Power Supply LEDs

LED type LED Colour Meaning

Green AC input voltage is 70 V minimum.

DC input voltage is -40 V minimum.
INPUT
Off AC input voltage is less than 70 V.
DC input voltage is less than -40 V.

Blinking Green AC input voltage is between 70 V and 85 V.

DC input voltage is between -37 V and -41 V.

Green 55 VDC power supply output and power supply

modules are operating within regulation limits.
OUTPUT Blinking Green Standby mode or sleep mode.
Blinks on for 0.5 seconds and off for 0.5 seconds.

Off DC output voltages have not exceeded the alarm

threshold ranges.
FAIL Red An output voltage is out of the specified range, or the
power supply module's fan has failed (as sensed by
lack of fan rotation), or the power supply module is
turned off after input power is applied.
Illuminates for 2-3 seconds after input is applied or
disconnected through the front panel On/ Off rocker
switch (for AC-input power supplies) or On/ Off
power button (for DC-input power supplies) or a
circuit breaker.

Blue Module is receiving the beacon signal.

Blinking Blue Change in the DC-input power supply module’s

LOCATE power button mode.
Blinks for 3 seconds.

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Cisco Catalyst 9400 Series Switching Module LEDs

Cisco Catalyst 9400 Series Switching Module LEDs

Table 23: Cisco Catalyst 9400 Series Switching Module LEDs

LED LED Color Meaning

Green All diagnostic tests have passed and the module is operational.

Amber The module is booting or running diagnostics or the module

STATUS is disabled.

Red A test other than an individual port test has failed. On some
modules, this LED turns red immediately after the system is
powered on, until the software boot process begins.

Off The module is disabled or is not powered up.

Blue Identifies the module receiving the beacon signal.

LOCATE

Green Port link is up but there is no packet activity.

PORT LINK Blinking Green Port link is up and indicating packet activity.

Amber Port link is disabled by the user, that is, administratively down.

Blinking Amber Hardware (PHY) has detected a faulty port link.

Alternating Green and Error packets are being detected on the port link. The error
Amber packets could be bad Cyclic Redundancy Check (CRC)
packets, jumbo packets, and so on.

Off No signal is detected, the link is down, or the port is not

connected.

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Cisco Catalyst 9400 Series Supervisor Module LEDs

Cisco Catalyst 9400 Series Supervisor Module LEDs

Table 24: Cisco Catalyst 9400 Series Supervisor Module LEDs

LED LED Color Meaning

Green All diagnostic tests have passed after correct

image booting.
STATUS Amber System boot or a diagnostic test is in
progress.

Red A diagnostic test failed.

Off The supervisor module is disabled or is not

powered up.

Blue Identifies the supervisor module receiving

the beacon signal.
LOCATE

Green Supervisor module is the active supervisor

(in redundant supervisor module
configurations).
ACTIVE
Off Supervisor module is in standby mode (in
redundant supervisor module
configurations).

Green The 10/100/1000 BASE-T Ethernet

management port is operational (link up).
MANAGEMENT
Off No signal is detected for the 10/100/1000
BASE-T Ethernet management port, or there
is a link configuration failure, or the link is
disabled by user (link down).

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Cisco Catalyst 9400 Series Supervisor Module LEDs

LED LED Color Meaning

Green SFP or SFP+ port link is up but there is no

packet activity.
SFP or SFP+ UPLINK STATUS
Blinking Green SFP or SFP+ port link is up and indicating
Triangular LEDs pointing up or down, packet activity.
indicating the status of the corresponding
port. Amber SFP or SFP+ link is disabled by the user,
that is, administratively down.

Blinking Amber Hardware (PHY) has detected a faulty port

link.

Alternating Green Error packets are being detected on the port

and Amber link. The error packets could be bad Cyclic
Redundancy Check (CRC) packets, jumbo
packets, etc.

Off SFP or SFP+ port link is down.

Green QSFP port link is up but there is no packet

activity.
QSFP UPLINK STATUS
Blinking Green QSFP port link is up and indicating packet
LEDs next to each QSFP port number, activity.
indicating the status of the corresponding
port. Amber QSFP port link is disabled by the user, that
is, administratively down.

Alternating Green Error packets are being detected on the

and Amber QSFP port link. The error packets could be
bad Cyclic Redundancy Check (CRC)
packets, jumbo packets, etc.

Off QSFP port link is down.

Green The port set is enabled.

Note Starting with Cisco IOS XE Fuji
PORT SET ENABLED 16.8.1a, PORT SET ENABLED
LEDs for SFP or SFP+ ports are
There are four such LEDs on the supported.
supervisor module faceplate:
• One for port numbers 1 to 4 (G1). Off The port set is not enabled.

• One for port numbers 5 to 8 (G2).

• One for port number 9 (G3).
• One for port number 10 (G4).

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 LEDs
Cisco Catalyst 9400 Series Supervisor Module LEDs

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 CHAPTER 10
Initial Configuration for the Switch
• Options for Initial Configuration, on page 167
• Configuring the Switch Using the Web User Interface, on page 167
• Configuring the Switch Using the CLI, on page 168
• Configuring the Switch in the ROMMON Mode, on page 173
• Installing and Uninstalling the USB Driver, on page 174

Options for Initial Configuration

After you complete the hardware installation, you need to setup the switch with configuration required to
enable traffic to pass through the network. On your first day with your new device, you can perform a number
of tasks to ensure that your device is online, reachable and easily configured.
When the supervisor module is shipped, the factory default setting for MANUAL_BOOT is no. This means
that when you first power on the device, it will always boot automatically. So these are the first options
available to you for initial configuration:
• Configuring the Switch Using the Web User Interface
• Configuring the Switch Using the CLI
• Configuring the Switch in the ROMMON Mode
This option requires you to interrupt autoboot (factory default) and enter the ROMMON prompt to enter
the required settings. Use this option if you want to boot the system by using an image that is located on
a TFTP server.

Configuring the Switch Using the Web User Interface

For instructions on setting up the switch using the WebUI, refer to the required version of the software
configuration guide. In the guide, go to Configuring the Switch Using the Web User Interface.

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 Initial Configuration for the Switch
Configuring the Switch Using the CLI

Configuring the Switch Using the CLI

Starting the Terminal-Emulation Software
To start the terminal emulation software, follow these steps:

Before you begin

The terminal-emulation software—frequently a PC application such as Hyperterminal or ProcommPlus—makes
communication between the switch and your PC or terminal possible.

Procedure

Step 1 Start the terminal-emulation program if you are using a PC or terminal.

Step 2 Start a terminal-emulation session.
Step 3 Configure the baud rate and character format of the PC or terminal to match these console port default
characteristics:
• 9600 baud
• 8 data bits
• No flow control
• 1 stop bit
• No parity

What to do next
Connect to a power source.

Connecting to a Power Source

To connect to a power source, follow these steps:

Procedure

Step 1 Connect one end of the supplied country-specific AC power cord to the power connector on the switch.
Step 2 Plug the other end into a grounded 100 to 240 VAC, 50–60 Hz AC outlet.
The switch powers on.

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 Initial Configuration for the Switch
Connecting the RJ-45 Console Port

If you started the terminal-emulation program before you powered on your switch, the PC or terminal displays
the bootloader sequence. You need to press Enter to display the setup program prompt.

What to do next
Obtain IP settings from your network administrator.

Connecting the RJ-45 Console Port

To use the console port to perform the initial configuration, connect the switch console port to a PC that uses
a VT-100 terminal emulator. Use an RJ-45-to-DB-9 adapter cable for this.
To connect the PC or terminal to the switch, follow these steps:

Procedure

Step 1 Using an RJ-45-to-DB-9 adapter cable, insert the RJ-45 connector into the console port that is located on the
front panel of the supervisor module.
Step 2 Attach the DB-9 female DTE of the adapter cable to a PC serial port, or attach an appropriate adapter to the
terminal.

Connecting the USB Console Port

Procedure

Step 1 If you are connecting the switch USB console port to a Windows-based PC for the first time, install the USB
driver. See Installing the Cisco Microsoft Windows USB Device Driver, on page 174.
Note USB Type A port on the switch provides file system support and is NOT a console port. See USB
Type A Port section.

Step 2 Connect a USB cable to the PC USB port. Connect the other end of the cable to the switch mini-B
(5-pin-connector) USB console port.
Step 3 Start the terminal-emulation program on the PC or the terminal. The program, frequently a PC application
such as HyperTerminal or ProcommPlus, makes communication between the switch and your PC or terminal
possible.
Step 4 Configure the baud rate and character format of the PC or terminal to match the console port default
characteristics:
• 9600 baud
• 8 data bits
• 1 stop bit

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 Initial Configuration for the Switch
IP Settings

• No parity
• None (flow control)

Step 5 Power on the switch as described in the switch getting started guide.
Step 6 The PC or terminal displays the bootloader sequence. Press Enter to display the setup prompt. Follow the
steps in the Setup program.

IP Settings
To set up the switch, you need to assign an IP address and other configuration information necessary for the
switch to communicate with the local routers and the Internet.
You will need this information from your network administrator:
• Switch IP address
• Subnet mask (IP netmask)
• Default gateway (router)
• TFTP Server

Performing the Initial Configuration

The bootup script runs the configuration wizard, which prompts you for basic configuration input. At any
point you may enter a question mark '?' for help. Use Ctrl+C to abort the configuration dialog at any prompt.
Default settings are in square brackets '[ ]'.

Procedure

Step 1 Respond to whether you would like to enter the initial configuration dialog
Example:
Would you like to enter the initial configuration dialog? [yes/no]: yes

Step 2 Repond to whether you would like to enter basic management setup
Example:
Would you like to enter basic management setup? [yes/no]: yes

Step 3 Repond to whether you would like to enter basic management setup
Example:
Would you like to enter basic management setup? [yes/no]: yes
Configuring global parameters:
Enter host name [Switch]: Switch

The enable secret is a password used to protect access to

privileged EXEC and configuration modes. This password, after
entered, becomes encrypted in the configuration.
Enter enable secret: examplesecret

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Initial Configuration for the Switch
Performing the Initial Configuration

The enable password is used when you do not specify an

enable secret password, with some older software versions, and
some boot images.
Enter enable password: exampleenable

The virtual terminal password is used to protect

access to the router over a network interface.
Enter virtual terminal password: examplevtp
Setup account for accessing HTTP server? [yes]: yes
Username [admin]:
Password [cisco]:
Password is UNENCRYPTED.

Step 4 Repond to whether you would like to set up an account to access the HTTP server.
Example:
Setup account for accessing HTTP server? [yes]: yes
Username [admin]:
Password [cisco]:
Password is UNENCRYPTED.

Step 5 Repond to whether you would like to configure SNMP network management.
Example:
Configure SNMP Network Management? [no]: no

Step 6 The system displays the interface summary. From the list, enter the interface name used to connect to the
management network, and then enter the IP address and subnet mask for the interface
Example:

Current interface summary

Any interface listed with OK? value "NO" does not have a valid configuration

Interface IP-Address OK? Method Status Protocol

Vlan1 unassigned NO unset up up
GigabitEthernet0/0 unassigned NO unset up up
GigabitEthernet1/0/1 unassigned YES unset down down
<output truncated>

Enter interface name used to connect to the

management network from the above interface summary: GigabitEthernet0/0

Configuring interface GigabitEthernet0/0:

Configure IP on this interface? [yes]:
IP address for this interface: 192.168.247.10
Subnet mask for this interface [255.255.255.0] : 255.255.0.0
Class C network is 192.168.247.0, 16 subnet bits; mask is /16

The following configuration command script was created:

hostname Switch
enable secret 5 $1$2EYv$CSkmxAlgDon2AKcfXNNwT/
enable password exampleenable
line vty 0 4
password examplevtp
username admin privilege 15 password cisco
no snmp-server
!

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 Initial Configuration for the Switch
Performing the Initial Configuration

!
interface Vlan1
shutdown
no ip address
!
interface GigabitEthernet0/0
no shutdown
ip address 192.168.247.10 255.255.0.0
!
interface GigabitEthernet1/0/1
!
interface GigabitEthernet1/0/2
<output truncated>
end

Step 7 Save configuration and then verify running-configuration

Example:

[0] Go to the IOS command prompt without saving this config.

[1] Return back to the setup without saving this config.
[2] Save this configuration to nvram and exit.

Enter your selection [2]: 2

Building configuration...
[OK]
Use the enabled mode 'configure' command to modify this configuration.

Press RETURN to get started!

*Aug 17 21:16:56.780: %PKI-4-NOCONFIGAUTOSAVE: Configuration was modified. Issue "write

memory" to save new IOS PKI configuration
Switch> enable
Password: exampleenable
Switch#
Switch# show running-config interface GigabitEthernet0/0
Building configuration...

Current configuration : 118 bytes

!
interface GigabitEthernet0/0
vrf forwarding Mgmt-vrf
ip address 192.168.247.10 255.255.0.0
negotiation auto

end

Step 8 Ping an interface using the Ethernet management interface through the VRF
Switch# ping vrf Mgmt-vrf 192.168.0.1
Type escape sequence to abort.
Sending 5, 100-byte ICMP Echos to 192.168.0.1, timeout is 2 seconds:
.!!!!
Success rate is 80 percent (4/5), round-trip min/avg/max = 1/1/1 ms
Switch#
*Aug 17 21:18:45.152: %PNP-6-PNP_DISCOVERY_STOPPED: PnP Discovery stopped (Config Wizard)

You have now completed the initial configuration of the switch, so you can now configure other interfaces
and features over a network connection without having to directly connect to the console port of the supervisor
module.

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 Initial Configuration for the Switch
Configuring the Switch in the ROMMON Mode

To use the CLI to perform additional configuration or management tasks, enter commands at the Switch>
prompt through the console port by using a terminal program or through the network by using Telnet. For
configuration information, see the switch software configuration guide along with the switch command
reference.

Configuring the Switch in the ROMMON Mode

Procedure

Step 1 The system is setup for autoboot. In order to change network parameters in the ROMMON, connect the console
to system and while system is booting, after you see the the promt, press CTRL+C to stop booting and access
ROMMON prompt.
Example:
Initializing Hardware...

System Bootstrap, Version 16.6.1r [FC2], RELEASE SOFTWARE (P)

Compiled Sat 07/15/2017 10:06:12.23 by rel

Current image running:

Primary Rommon Image

Last reset cause: SoftwareResetTrig

C9400-SUP-1 platform with 16777216 Kbytes of main memory

Preparing to autoboot. [Press Ctrl-C to interrupt] 0

<output truncated>
rommon1>

Step 2 Set the network parameters. The values entered here are only meant to serve as examples.
Example:

rommon 2> set IP_ADDRESS=192.168.247.10

rommon 3> set IP_SUBNET_MASK=255.255.0.0
rommon 4> set DEFAULT_GATEWAY=172.20.52.35
rommon 5> set TFTP_SERVER=198.51.100.2

Step 3 Enter the set command to ensure settings are saved and then boot the system
Example:

rommon 6> set

rommon 7> boot

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 Initial Configuration for the Switch
Installing and Uninstalling the USB Driver

Installing and Uninstalling the USB Driver

Installing the Cisco Microsoft Windows USB Device Driver
A USB device driver must be installed the first time a Microsoft Windows-based PC is connected to the USB
console port on the switch.

Installing the Cisco Microsoft Windows 7 USB Driver

Procedure

Step 1 Obtain the Cisco USB console driver file from the Cisco.com web site and unzip it.
Note You can download the driver file from the Cisco.com site for downloading the switch software.

Step 2 If using 32-bit Windows 7, double-click the setup.exe file in the Windows_32 folder. If using 64-bit Windows
7, double-click the setup(x64).exe file in the Windows_64 folder.
Step 3 The Cisco Virtual Com InstallShield Wizard begins. Click Next.
Step 4 The Ready to Install the Program window appears. Click Install.
Note If a User Account Control warning appears, click Allow - I trust this program to proceed.

Step 5 The InstallShield Wizard Completed window appears. Click Finish.

Step 6 Connect the USB cable to the PC and the switch console port. The USB console port LED turns green, and
the Found New Hardware Wizard appears. Follow the instructions to complete the driver installation.

Uninstalling the Cisco Microsoft Windows USB Driver

Uninstalling the Cisco Microsoft Windows 7 USB Driver

Before you begin

Disconnect the switch console terminal before uninstalling the driver.

Procedure

Step 1 Run setup.exe for Windows 32-bit or setup(x64).exe for Windows-64bit. Click Next.
Step 2 The InstallShield Wizard for Cisco Virtual Com appears. Click Next.
Step 3 When the Program Maintenance window appears, select the Remove radio button. Click Next.
Step 4 When the Remove the Program window appears, click Remove.
Note If a User Account Control warning appears, click Allow - I trust this program to proceed.

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Initial Configuration for the Switch
Uninstalling the Cisco Microsoft Windows 7 USB Driver

Step 5 When the InstallShield Wizard Completed window appears, click Finish.

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 Initial Configuration for the Switch
Uninstalling the Cisco Microsoft Windows 7 USB Driver

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 CHAPTER 11
Related Documentation
For related installation and configuration information, refer to the following:

Release and General Information

Release Notes: https://www.cisco.com/c/en/us/support/switches/catalyst-9400-series-switches/
products-release-notes-list.html
Provides an overview of the hardware and software features introduced in every release, unsupported features,
important restrictions and limitations, and open and resolved caveats with the software.

Hardware Documentation
• Hardware Installation Guide: https://www.cisco.com/c/en/us/td/docs/switches/lan/catalyst9400/hardware/
install/b_c9400_hig.html
Provides a functional overview of the switch, describes how to install and rack-mount the switch, and
make connections to the switch. It describes how to install the power supplies and how to replace the
fan tray assembly. It also includes technical specifications and troubleshooting guidance.
• Supervisor Module Installation Note: https://www.cisco.com/c/en/us/td/docs/switches/lan/catalyst9400/
hardware/sup_install/b-c9400-sup-note.html
Provides an overview of the available supervisor modules, major features, chassis compatibility
information, slot restrictions, and describes how to correctly install and uninstall a supervisor module.
• Switching Module Installation Note: https://www.cisco.com/c/en/us/td/docs/switches/lan/catalyst9400/
hardware/sw_mod_install/b-c9400-mod-note.html
Provides an overview of the supported switching modules or line cards, major features, describes how
to correctly install and uninstall a switching module, and transceiver support.
• Regulatory Compliance & Safety Information Document: https://www.cisco.com/c/dam/en/us/td/docs/
switches/lan/catalyst9400/hardware/regulatory/RCSI-0315-book.pdf
Consolidated list of safety warnings relevant to Catalyst 9400 Series Switches (all chassis models),
supervisor modules, line cards and any other hardware components.

Software Documentation
• Software Configuration Guide: https://www.cisco.com/c/en/us/support/switches/
catalyst-9400-series-switches/products-installation-and-configuration-guides-list.html

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 Related Documentation

Provides detailed software configuration information for the features supported on the switch. These
guides are release-specific.
• Command Reference: https://www.cisco.com/c/en/us/support/switches/catalyst-9400-series-switches/
products-command-reference-list.html
Provides command syntax, command history and usage guidelines for the Cisco IOS commands supported
on the switch. These guides are release-specific.

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 APPENDIX A
Analysis of Cabling Requirements for IEEE 802.3bt
Type 4 Devices
The National Electrical Code (NEC) in its 2017 edition describes the restrictions on Power over Ethernet
(PoE) systems. The restrictions are based on the per-conductor current and are targeted to minimize the thermal
rise that may occur in large bundles of cable delivering Power over Ethernet.

Note The NEC defines a cable bundle as a group of cables that are tied together or in contact with one another in
a closely packed configuration for at least 1.0m (40 in).

A standard Category cable used in Ethernet systems consists of eight conductors. IEEE 802.3af and 802.3at
systems use only four of these conductors to carry current. Cisco UPOE and IEEE 802.3bt systems use all
eight conductors to carry current. The following table lists the maximum current allowed under each standard
and the associated per-cable and per-conductor current.

Table 25: Maximum Current prescribed for various Standards

Standard Cable Current Conductor Current

802.3af 350mA 175mA

802.3at 600mA 300mA

Cisco UPOE 1200mA 300mA

802.3bt 1732mA 433mA

Analysis of a cabling system for compliance to the NEC starts with section 840.160:
Installation of the listed 4-pair communication cables for a communication circuit or installation where
4-pair communication cables are substituted for Class 2 and Class 3 cables in accordance with 725.154(A)
shall comply with 725.144.
Exception: Installing communications cables in compliance with 725.144 shall not be required for listed
4-pair communications cables where the rated current of the power source does not exceed 0.3 amperes
in any conductor 24 AWG or larger.
This, in effect states that 802.3af, 802.3at, and Cisco UPOE systems do not require any further consideration
when the conductors are 24AWG or larger. Also, TIA-568 compliant horizontal cables require a minimum

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 Analysis of Cabling Requirements for IEEE 802.3bt Type 4 Devices
Analysis of Cabling Requirements for IEEE 802.3bt Type 4 Devices

of 24AWG conductors. Hence any IEEE standard compliant PoE system that supplies 60W or less does not
need additional cable consideration.
IEEE 802.3bt Type 4 systems (Class 7 and Class 8, 75W and 90W) do not qualify for the 0.3A exemption.
Therefore, the analysis for compliance to NEC moves to section 725.144:
Where Types CL3P, CL2P, CL3R, CL2R, CL3, or CL2 transmit power and data, the rated current per
conductor shall not exceed the ampacities in Table 725.144 at an ambient temperature of 30°C (86°F).
For ambient temperatures above 30°C (86°F), the correction factors of 310.15(B) shall apply.
Exception: Compliance with 725.144 shall not be required for installations where conductors are 24 AWG
or larger and the rated current of the power source does not exceed 0.3 amperes.
Types CL3P-LP, CL2P-LP, CL3R-LP, CL2R-LP, CL3-LP, or CL2-LP shall be permitted to supply power
to equipment from a power source with a rated current per conductor up to the marked ampere limit located
immediately following the suffix “-LP” and shall be permitted to transmit data to the equipment.
The following table is derived from Table 725.144, adjusted for 45°C ambient temperature using 310.15(B).
The values in green cells are accepted values for IEEE Type 4 PoE systems.
Figure 67: NEC 2020 Table 725.144 adjusted for 45°C ambient temperature

Analysis of the NEC 2020 Table 725.144, adjusted for 45°C, and the requirements of section 725.144 results
in Cisco’s recommendation to use Category 6a cables rated at 75°C, with 23AWG conductors, in bundles
sizes of 192 or less.

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 INDEX

9404R 143 C9410R 10, 147

airflow 143 airflow 147
altitude 143 altitude 147
ambient temperature 143 ambient temperature 147
chassis weight 143 chassis weight 147
dimensions 143 dimensions 147
humidity 143 features 10
rack units 143 humidity 147
random vibration 143 rack units 147
shock 143 random vibration 147
sine vibration 143 shock 147
sound pressure 143 sine vibration 147
thermal transition temperature 143 sound pressure 147
9407R 145 thermal transition temperature 147
airflow 145 Cisco Catalyst 9400 Series Switches 3, 6, 10, 45, 48, 51, 52, 55, 57, 63,
altitude 145 66, 78, 83
ambient temperature 145 C9404R 3
chassis weight 145 C9407R 6
dimensions 145 C9410R 10
humidity 145 installing 45, 78, 83
rack units 145 establising system ground 78
random vibration 145 tasks 45
shock 145 verifying 83
sine vibration 145 installing the switch chassis 48, 51, 52, 55, 57, 63, 66
sound pressure 145 cable guide 63, 66
thermal transition temperature 145 installing shelf brackets 55
L brackets 52
rack-mounting 48, 57
A shelf kit 51
AC input 98, 102 console port speed 139
AC-input power supply module 17
features 17 D
DC input 111, 117
B DC-input power supply module 18, 120, 121, 122, 125
BAUD environment variable 139 auto-on 125
BTU /hour 157 circuits, order 122
colors, DC-input wires 120
fastening torque, lugs 121
C features 18
C9404R 3 power button 18
features 3 auto-on 18
C9407R 6 protected 18
features 6

Cisco Catalyst 9400 Series Switches Hardware Installation Guide

IN-1
 INDEX

E power supply module 17, 21, 22, 23, 96, 98, 102, 105, 110, 111, 112, 115,
117, 119, 124, 125, 127, 132, 133, 134, 148, 150, 152, 154, 156, 162
electricity 32 AC input 96, 105
power cord retainer 105
C9400-PWR-2100AC 17
F
C9400-PWR-3200AC 17
fan tray 14, 15, 16, 85, 86, 90, 91, 94, 95, 135, 137, 157, 161 C9400-PWR-3200DC 17
hot-swapping 85 DC input 96, 134
installing, from the front 90 power button 134
installing, from the rear 94 restoring default (auto-on) 134
LEDs 161 hot-swapping 96
model numbers 14 installation considerations 22, 23
Network Equipment-Building System mode (NEBS mode) 16 AC input and DC input (n+1, combined) 23
OIR 85 AC input and DC input (n+n) 23
operation 16 AC input only 22
overview 14 installing 102, 117, 119, 124, 127
parts 15 AC input 102
power requirements and heat dissapation 157 DC input 117, 119, 124
removing, from the front 86 connecting DC-Input Wires 119
removing, from the rear 91 installing in the chassis 117
service mode 86 powering up 124
thresholds, alarms, and abnormal acoustic conditions 16 verifying 127
troubleshooting 135, 137 LEDs 162
verifying installation 95 AC input 162
fan tray assembly 14 DC input 162
FRUs 85, 96 modes 21
fan tray 85 combined mode 21
power supply module 96 redundant modes (n+1, n+n) 21
overview 17
power supply blank 125
H removing 98, 111, 112, 115
heat-shrink sleeve 120 AC input 98
hot-swapping 96 DC input 111, 112, 115
Humidity 28 disconnecting DC-Input Wires 112
powering down 111
removing from the chassis 115
I removing and installing 98, 110
AC input 98
IEC60320/C19 appliance connector 150, 154
DC input 110
initial configuration dialog 170
technical specifications 148, 150, 152, 154, 156
initial configuration for the switchconnecting to a power source 168
2100-W AC power cords 150
installing 80
2100-W AC-Input Power Supply Module 148
attaching an ESD strap 80
3200-W AC power cords 154
3200-W AC-Input Power Supply Module 152
L 3200-W DC-Input Power Supply Module 156
troubleshooting 132, 133
LEDs 161, 164 AC input 132
line cards 157 DC input 133
power requirements and heat dissapation 157 preparing 34, 39
cabling requirements 39
P power requirements 34
rack-mounting guidelines 39
power redundancy-mode 21 preparing for installation 26, 28, 29, 30, 31, 32
air flow 26
altitude 28
corrosion 29

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IN-2
 INDEX

preparing for installation (continued) T

dust 28
Electromagnetic interference 29 technical specifications 143, 145, 147, 148, 152, 156, 157, 158
particles 28 2100-W AC-Input Power Supply Module 148
power source interruptions 30 3200-W AC-Input Power Supply Module 152
radio frequency interference 29 3200-W DC-Input Power Supply Module 156
safety 32 C9404R 143
shock 30 C9407R 145
system grounding 31 C9410R 147
temperature 26 power and heat values 157
vibration 30 weights 158
preventing ESD damage 33 troubleshooting 129, 130, 131, 132, 133, 135, 137, 142
about 129
AC-input power supply module 132
R Cisco TAC 142
removing and replacing 85, 96, 98, 110 DC-input power supply module 133
fan tray 85 fan tray 135
power supply module 96, 98, 110 fan tray CLI commands 137
AC input 98 power supply CLI commands 132
DC input 110 system boot verification 129
system messages 131
using LEDs to identify problems 130
S with software 131
service mode 86
Site Requirements 25 W
standard accessory kit 43
start-up configuration 139 weight 158
starting the terminal-emulation software 168 chassis 158
supervisor module 157 line cards 158
power requirements and heat dissapation 157 power supply module 158
supervisor module 158

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IN-3
INDEX

Cisco Catalyst 9400 Series Switches Hardware Installation Guide

IN-4
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS,
INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND,
EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.

THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH
THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY,
CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY.

The following information is for FCC compliance of Class A devices: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15
of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio-frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference, in which case users will be required to correct the interference at their own expense.

The following information is for FCC compliance of Class B devices: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of
the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If the equipment causes interference to radio or television reception, which can be determined by turning the equipment off and on, users are
encouraged to try to correct the interference by using one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Modifications to this product not authorized by Cisco could void the FCC approval and negate your authority to operate the product.

The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California, Berkeley (UCB) as part of UCB’s public domain version of
the UNIX operating system. All rights reserved. Copyright © 1981, Regents of the University of California.

NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED "AS IS" WITH ALL FAULTS.
CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE.

IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT
LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO OR ITS SUPPLIERS
HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers. Any examples, command display output, network
topology diagrams, and other figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses or phone numbers in illustrative content is unintentional
and coincidental.

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