2018-2019 Code: 1684

MASTER OF BUSINESS ADMINISTRATION EXAMINATION

Part –I (II Semester)
Business law and ethics
Q1. Explain the essentials of a valid contract with the help of suitable example.
OR
Q1’. An agreement not enforceable by law is said to be void. Explain this statement in the
context of such agreements that have been expressly declared void by the Indian Contract
Act.

Q2. a) Define the terms Sale and Agreement to Sell, and distinguish between the two by
giving suitable examples.
(b) What is the Discharge of a contract? Explain the various modes by which a contract may
be discharged through mutual consent.
OR
Q2’. Explain with the help of an illustration the Contract of Guarantee. How is it different
from a Contract of indemnity?

Q3. What are Intellectual Property Rights (IPR)? Briefly explain the various IPRs as given
under the TRIPs Agreement. Identify various IPSs associated with a consumer durable
product of your choice.
Q4. Differentiate between the following:
a) Ethics and Morality
b) Moral, Immoral and Amoral Management.
c) Teleological, Deontological, and Virtue Ethics.

Q5. a) Discus the various styles of corporate Governance. Which style do you think is best
for surviving in a competitive business environment?
b) In view of the importance of Corporate Social Responsibility (CSR) in today’s globalized
business environment, explain the four components of CSR as proposed by Carroll.
 2018-2019 Code: 1681
MASTER OF BUSINESS ADMINISTRATION EXAMINATION
Part –I (II Semester)
Research Methods in Management
MM: 70
Q.1 a) What is business research? Describe its significance in management decision-making
in the age of Internet.
b) What is the difference between a symptom and a problem? How can a skilful researcher
differentiate between the two and identify a true problem?

2. a) Compare and contrast cross-sectional and longitudinal research designs. Give an

example of each.
b) Giving example differentiate between direct and Indirect qualitative research.
Q3. a) What are the primary scales of measurement? Explain giving examples.
b) what are the differences between the staple scale and semantic differential scale? Which
scale is more popular and why? Give examples.
OR
Q3’. a) Giving examples, discuss the various types of itemized rating scales.
b) Explain how the mode of administration affects the design of questionnaire.
Q4. a) Briefly discuss the data preparation process. Give examples.
b) Giving examples differentiate between convenience, judgmental and snowball sampling
procedures.

Q5. Differentiate between plagiarism and self-plagiarism and enumerate the four levels of
penalties contained in the UGC (Promotion of Academic Integrity and Prevention of
Plagiarism in Higher Educational Institutions) Regulations, 2018, in case plagiarism is
detected in work submitted by a student pursuing studies at the level of Masters?
OR
Q5.’ Describe in detail the process of report preparation. Why is the limitations section
included in a research report?

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 2018-2019 Code: 1691
MASTER OF BUSINESS ADMINISTRATION EXAMINATION
Part –I (II Semester)
Business Communication
MIBIC10
MM: 70
Q1. Present a comparison of linear, interactive and inferential models of communication
citing appropriate examples.
OR
Q1’. “Gender Age and Status differences require different communication strategies”. In the
light of the above, discuss your communication strategy keeping in mind the seven Cs of
effective communication.

Q2. In group meetings, some of your colleagues have a habit of interrupting and arguing
with the speaker, taking credit for ideas that are not theirs, and shooting down ideas they
don’t’ agree with You are the newest person in the group and not sure if this is accepted
behaviour in this company, but it concerns you both personally and professionally should
you go with flow and adopt their or stick with your own communication style, even though
you might get lost in the noise? Explain the pros and cons of both approaches.
OR
Q2. To make judgements, you must suspend judgement. Elaborate in the context of barriers
and gateways to communication.

Q3. Due to unforeseen disturbances, the event Management-cum-Cultural fest had to be

postponed in your academic unit. Write an email to the chief sponsor(s) of the fest
explaining them the situation, requesting them for support and propose a new strategy for
making the Fest a success.

Q4. “Few realize how loud their expressions really are. Be kind with what you wordlessly
say.” In the light of the above discuss the role of non-verbal communications.

Q5. Write a detailed report to be sent to the Public Relations Officer (PRO) of the University
describing an event (such as Alumni Meet) organized in your institution. Assume necessary
details like program schedule, key participants, major challenges faced, and key-away of the
event, etc.
 2018-2019 Code: 1683
MASTER OF BUSINESS ADMINISTRATION EXAMINATION
Part –I (II Semester)
Organizational Behaviour
MBA-IC11
MM: 70
Q1. Describe the challenges and opportunities that OB managers face in the present times.
How is the study of OB relevant for management students?

Q2. Explain how the characteristics of stimuli, perceiver and the situation affect the
perception process? Highlight the common types of perceptual biases.

Q3. Discuss how reinforcement helps in learning and shaping behaviours. Explain the
various types/Schedules of reinforcement commonly used in business organizations.
OR
Q3.’ Explain Victor Vroom’s expectancy theory of motivation. Suggest some motivational
strategies for student and teachers in an educational institute.

Q4. Write notes on any two:

a) Causes and remedies of social loafing
b) Conflict-handling strategies
c) Importance of norms in groups
d) Lewin’s Three-step Change model

Q5. Read the case given below and answer the question:

Google – A Great Place to Work

 2018-2019 Code: 1694
MASTER OF BUSINESS ADMINISTRATION EXAMINATION
Part –I (II Semester)
Financial Management
MIBIC1
MM: 70
Q1. Discuss the importance of financial management in decision making with reference to
time value of money.
Or
Q1’. After 6 years from now, a company needs to finance a machine costing rupees 20
Lakhs. It wishes to start saving money for this purpose. Bank can offer 13% internet on
deposit. Calculate the amount of money to be deposited yearly with bank for this purpose.

Q1(b) Discuss basic principles of finance.

Q2. Illustrate the determination of working capital using suitable data of your choice.

OR
Q2’. A firms expects to sell 80,000 units per annum. The carrying cost of inventory is Rs 2.00
per unit and cost of each unit is Rs 9.00. per order cost is Rs.60.00. Based on above,
calculate economic order quantity (ECQ). If there is 3% discount on purchase of 3,000 or
more units, explain why not order size be revised? Also discuss the selective inventory
control methods briefly.

Q3.(a) Explain and illustrate the merits and demerits of payback Period Methods of Project
Appraisal using relevant data.

Q3(b) While evaluating a project using Present Value Methods and Internal Rate of Return
Method, at times disparities in life and size of projects result in contradictory
recommendations. Elaborate with suitable example.

Q4. (a) Illustrate the concept of M.M Hypothesis and highlight its limitations
Q4(b) Ordinary share of a firm is currently being traded at rupees 40.00 per share. The firm
paid dividend of rupees 4 per share in current year which is likely to grow at 15% per
annum. For a shareholder, whose Ke. Is 10%, the share is overvalued or undervalued?
Should he purchase this share or not?

Q5. Illustrate M.M. Approach on dividend decision using suitable data of your choice.
 2018-2019 Code: 1686
MASTER OF BUSINESS ADMINISTRATION EXAMINATION
Part –I (II Semester)
International Business
MBAIC14
MM: 70
Q1. a) Define International Business. Give suitable reasons why the study of international
business is important in the post-globalised era?
(b) Explain the theory of absolute Cost Advantage and discuss its limitations/relevance in
the present day context.
OR
Q1’. Write explanatory notes on the following:
a) Transnational companies
b) Regiocentric Orientation
c) Buyback arrangement in Counter trade
d) Mercantilism
Q2. Write explanatory notes on the following:
a) Strategic Alliances
b) Joint Ventures
c) Licensing
Q2’. In a competitive business environment, how does a firm create value? Discuss
alternative strategies for firms pursuing international business, while dealing with pressures
for cost reduction and local responsiveness.

Q3. What are the selection criteria for expatriate managers? What problems do expatriates
face on their foreign assignments leading to their premature return to their home country?

Q4. a) Describe the alternative pricing strategies adopted by MNCs in different markets.
(b) Discuss the advantages and issues related to standardization of advertising campaigns
across world markets.
Q5. Discuss the various internal sources of funds available to multinational corporations.
How do companies engage in multilateral netting? Discuss the advantages of multilateral
netting for multinational corporations.
 2018-2019 Code: 1696
MASTER OF BUSINESS ADMINISTRATION EXAMINATION
Part –I (II Semester)
Operations Management
MBAIC15
MM: 70

Q1. (a) Describe the major components of Operations Management System.

(b) A popular plasma TV manufacturer records the monthly demand (in thousands)
of its brand in NCR market. The following data were collected for 10 months from August
2011 to May 2012.
Month : 1 2 3 4 5 6 7 8 9 10
Demand : 6 8 10 14 16 17 18 20 22 24
(in’ 000)
i) Use three point moving average methods to forecast demand for June 2012.
ii) Find forecast for June 2012 by exponential smoothing method using smoothing
factor alfa as 0.5 and month 1 forecast as 6000.
iii) Which of the above method provides better forecast? Justify your answer
(b) Discuss the various process design structures for service organizations with special
reference to product process matrix.

Q3. (a) Briefly discuss various factors that an organization considers while finalizing its
location.
(b) The details of weekly output and input for a fabrication process are as follows:
Out is 400 units, with a standard selling price of $ 100 per unit. For the week, total labour
costs are: 10 workers at 40 hours for the week, paid $ 15 per hour. Total material costs for
the 400 units are $5,000. Weekly overhead is charged at the rate of 1.5 times the labour
costs. What is the multifactor productivity for the week?
Q4. (a) Discuss, how master Production Schedule (MPS) different form bills of material
(BOM)?
(b) ABC discount store stocks toy race car. Recently, the store has been given a quantity
discount schedule for these cars. This quantity schedule is as under

Discount No Discount Quantity Discount Price

1 0 to 999 $ 5.00 (no discount)
2 1000 to 1999 $4.80
3 2000 to 2499 $4.75
Furthermore, ordering cost is $ 49.00 per order, annual demand is 5,000 race cars, and
inventory carrying charge, as a percent of cost, I, is 20% or 0.2. What order quantity will
minimize the total inventory cost?
OR
Q4’. (a) What are the key assumptions of basic ECQ Model?

(b) An assistant manager is reviewing the costs associated with the store’s bestselling
product. The data available follows.
Demand = 500 units/year
Order cost = $40/order
Material Handling cost = $5/unit/year
Cost of Insurance on inventory = $2/unit/year
Calculate EOQ and its associated Ordering and holding costs.
Q5. (a) How could cause and effect diagrams be used to identify quality problems in any
industry of your choice.
(b) Thermostats are subjected to rigorous testing before they are shipped to air conditioning
technicians around the world. Results from the last five samples are shown in the table 1. Is
the process under control? Draw the control charts to describe the answer. Take A2 as. 577.
D3 as 0.00 & D4 as 2.115

Table 1: Observations

Sample Observation Observation Observation Observation Observation

1 2 3 4 5
1 73.5 70.8 72.2 73.6 71.0
2 71.3 71.0 73.1 72.7 72.2
3 70.6 72.6 71.9 72.4 73.3
4 71.1 70.6 70.3 74.2 73.6
5 70.8 70.7 70.7 73.5 71.1

OR
Q5’. Write descriptive notes on
(a) Enterprise Resource Planning
(b) New Production Development Process

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 2018-2019 Code: 1689
MASTER OF BUSINESS ADMINISTRATION EXAMINATION
Part –I (II Semester)
Critical Thinking (MBA-IC17)
MM: 35

Q1.1 Determine for any four of the following passages whether they contain an argument or
an explanation. Give reasons for your answer.
1. Many independent candidates won recent elections, even beating out strong
incumbents. It must be because voters are disappointed with the two-party system.
2. Welcome to the fall of les Miles. That sentence is all about context- because I mean
fall as a season, not as a drop from grace.
3. To make Windows phone 7 a success, Microsoft has to win over not just phone
manufacturers and phone companies, but software developers. The iPhone and
android popular in part because of the ten thousands of tiny applications, or “apps,”
made by outside software developers.
4. Years ago I used to think sometimes of making a lecturing trip through the antipodes
and the borders of the orient, but always gave up the idea, partly because of the
great length of the journey and partly because my wife could not well manage to go
with me.
5. The officer shook his head, perplexed. The handprint on the wall had not been made
by the librarian himself; there had not been blood on his hands. Besides, the print
did not match his, and it was a strange print, the whorls of the fingers unusually
worn. It would have been easy to match, except that they’d never recorded one like
it.
Q1.2. What are the various stages of critical thinking? Which stage of critical thinking
you think you are at present? State three ways in which you can improve your critical
thinking skills.
OR
Q1.2’. Discuss how clarity can be achieved while in thinking by the use of:
a. “Why?”
b. Ingredient Diagram

Section 2 (12 marks)

Q2.1. Name the fallacy committed by each of the following arguments and reconstruct the
argument (into premises and conclusions) to demonstrate the fallacies.
 a. Given the evidence that so many students indulge in cheating, there is no point in
invigilating the exams.
b. The judge should rule against the charge of financial scam committed by Lalit Modi
He is very Popular and has introduced the pioneering concept of T-20 in the world of
cricket.
c. If the attendance criterion is relaxed, many students will become eligible to appear
for the exam. The attendance criterion is not relaxed, so many students will not be
able to appear for the exam.
d. Ratan Tata is arguably one of the best businessmen in India of all time he says that
Hobbit is his favourite movies. It must be the best.
e. The government’s reservation policy is a joke. How can we take them seriously when
they abuse it for their political gains?
f. How can anyone claim that the cast system in India be abolished? It has been apart
of our belief and culture for centuries.
g. As no one has proved that angels exist, it’s reasonable to assume that they don’t.
h. You only have to look at the statistics to see that poverty is the obvious cause of
educational underachievement. Eighty per cent of those who leave school with no
qualifications come homes whose income is at least 50 per cent below the national
average.
Q3. Critically Analyse the logic of the article and evaluate it using the principles of critical
thinking.
Chefs and truck drivers beware: AI is coming for your jobs.

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 2018-2019 Code: 1697-CEN
MASTER OF BUSINESS ADMINISTRATION EXAMINATION
Part –I (II Semester)
ENTREPRENEURIAL SKILL DEVELOPMENT
(MIB-1C16)
MM: 35

Q1. Answer any two of the following:

a) What are entrepreneurial motivations? With the help of a suitable example discuss
motivations of a successful entrepreneur.
b) Write a detailed description about skills, competencies and experiences of a
successful entrepreneur based on his/her entrepreneurial journey.
c) “Solving a problem is a better way of creating business opportunity”. In the light of
the above discuss problem solving and its benefits.
d) Differentiate between Creativity and Value Innovation.
Q2. Answer both (a) and (b)
a) Differentiate between and Idea and an entrepreneurial opportunity.
Discuss the qualities of a good entrepreneurial opportunity.
(b) Discuss the strategies you would employ for forming initial team for your start-up.

Q3. Answer both (a) and (b)

a) Differentiate between a Business Model and a Business Plan.
b) Write a model Business Plan for your start up to be presented to an Investor.
Assume necessary details.