ALE DeskPhones

Essential range
The ALE DeskPhones Essential range offers a rich
communication experience with Alcatel-Lucent Enterprise
solutions. The four models – ALE-20, ALE-20h, ALE-30 and
ALE-30h – include a compact design and
intuitive navigation.

These rich-featured models offer the best price-performance

ratio. Enjoy wideband audio quality from
the handset or in hands-free mode. USB-A and USB-C
ports allow you to conveniently connect a headset.

With a large display, software keys and a four-way navigation

button, the Essential DeskPhones simplify the user experience.
ALE-30/30h DeskPhone with
Quickly and easily contact colleagues ALE-10 keyboard
and customers by using the optional alphabetic keyboard.

The ALE-20h and ALE-30h offer hybrid digital and IP connectivity, and allow you to leverage your
existing infrastructure, while evolving with your needs. Make a smooth transition from digital
to IP while protecting your investment. Deploy securely the Essential range in any business
environment, from on premises PBX, to cloud deployment on Alcatel-Lucent Enterprise servers.

You can deploy the phones at home or in the office on ALE communication servers. The ALE-20
and ALE-30 models include two RJ-45 Gigabit Ethernet ports. The ALE-20h and ALE-30h models
integrate an RJ-45 IP and digital port with automatic detection mode.

Features Benefits

ALE business communications Access all ALE communication platforms’ rich and innovative services.

Digital and IP hybrid phones Leverage your existing infrastructure and make a smooth transition to IP while preserving your
(ALE-20h/ALE-30h) investment. Long range (up to 800m) deployment on a single pair in digital mode.

Compact design Use in open spaces, hotel and hospital rooms, or cruise ship cabins.

Wideband audio quality Manage your conversations comfortably from the handset and headset, or in hands-free mode.
(ALE-20 / ALE-30, ALE-20h and
ALE-30h in IP mode)

Alphabetic keyboard Connect easily with your colleagues with an alphabetic keyboard, available as an option.

USB-A and USB-C ports Plug in a headset for your daily long conversations, or add-on module (EM200),
up to 3 supported.

Power consumption Enjoy low power consumption in digital or IP with class1 PoE

Zero touch deployment on Save time when deploying and operating phones in different configurations, for Alcatel-Lucent OXO
ALE solutions Connect, Alcatel-Lucent OXO Connect Evolution, Alcatel-Lucent OmniPCX® Enterprise. VPN Client
configuration with EDS Server.

Datasheet
ALE DeskPhones Essential range
 1

Models ALE-20 ALE-30 ALE-20h ALE-30h

2x Gigabit Ethernet, USB-A/C Hybrid Digital/IP, USB-A/C

Key highlights backlit screen, colour screen, backlit screen, colour screen,
2x3 programmable 2x5 programmable 2x3 programmable 2x5 programmable
keys keys keys keys

Screen Backlite 2.8'' in. • •

Colour 3.5'' in. • •

Connectivity USB-A • • • •

USB-C • • • •

RJ-45 FE/GE -/• -/• •/- •/-

RJ-45 PC port • • - -

RJ9 headset/keyboard •/• 2

•/• •/• 2
•/•

ALE features Contextual keys 2x3 2x5 2x3 2x5

Audio Wideband (IP mode) • • • •

Full duplex • • • •
speakerphone
(IP/Digital)

Echo suppression • • • •
(IP/Digital)

Accessories Alphabetic keyboard o o o o

(ALE-10)

Color expansion o o o o
module3
(Up to 3 EM200)

Wall mounting kit o o o o

Power supply PoE Power over class1 class1 class1 class1

Ethernet

PoDL Power over • •

Digital Line

USB-C local power o o o o

adaptor (option)

Power consumption 1.2W / 1.6W 1.2W/1.8W 0.8W/1W 0.8W/1.2W

idle/active (without USB)
1 ALE-30 available in Q1/2024 • = included
2 Only on 3ML37020BB & 3ML37020BA o = optional
3 Optional power adaptor required depending on context digital or IP

Datasheet
ALE DeskPhones Essential range 2
Technical specifications • ALE-20: Protocols and business
¬ Power over Ethernet (PoE) communications
Physical characteristics ¬ Power consumption idle/active • ALE-20/ALE-30 and ALE-20h/ALE-30h in
• Height: 183 mm (7.2 inches) (without USB): 1.2W/1.6W IP mode: IP-NOE
• Width: 207 mm (8.2 inches) • ALE-20h: • ALE-20h and ALE-30h IP mode: NOE-UA
• Depth: 35 mm (1.4 inches) ¬ Power over Digital Line (PoDL) • Access to all ALE communication
• Weight: 806 g (1.78 lb) including ¬ Power over Ethernet (PoE) features from:
handset and stand ¬ Power consumption (idle/active ¬ OmniPCX Enterprise Communication
• Colour: Grey (without USB): 0.8W/1W Server
• Adjustable feet: 40° and 55° • ALE-30: ¬ OXO Connect
• Wall mounting kit ¬ Power over Ethernet (PoE) ¬ OXO Connect Evolution: IP mode only
Display ¬ Power consumption in standby/active
Open application platform
• ALE-20 and ALE-20h: 2.8 inch black and ¬ mode (without USB): 1.2W/1.8W
• XML application support (NOE-IP)
white LCD 64 x 128 pixels, • ALE-30h:
• Corporate directory access using LDAP1
white backlight ¬ Power over Digital Line (PoDL)
• ALE-30 and ALE-30h: 3.5-inch colour ¬ Power over Ethernet (PoE) Security
LCD 240 x 320 pixels ¬ Power consumption in standby/active • ALE-20/ALE-30 and ALE-20h/30h in
¬ mode (without USB): 0.8W/1.2W IP mode
Keys • Authentication: Basic or digest, 802.1x
• Navigator: 4-way navigation, OK and Audio features ¬ 802.1x Message Digest 5 (MD5)/ TLS:
cancel keys • Wideband comfort handset, headset, For authentication, client certificate
• Contextual keys with Leds: and hands-free management with centralized
¬ ALE-20 and ALE-20h: 2 x 3 • Hearing aid compatible (HAC) deployment
¬ ALE-30 and ALE-30h: 2 x 5 • Full-duplex hands-free ¬ Denial of Service (DoS) attack
• Function keys: Line hook, dial-pad, mute • Acoustic echo cancellation protection: Flooding
with LED, volume +/- keys, hands-free • ALE-20 and ALE-30: ¬ ARP spoofing protection
with LED, 2 personal keys with LED, ¬ OPUS codec (NB and WB) • Transport: TLS 1.2 and SRTP
redial, info and message with LED
¬ G722 ¬ Encryption and authentication of
• Softkeys:
¬ G711 (A-law and Mu-law) signalling traffic
¬ OmniPCX Enterprise: Up to 72
¬ G729 AB - Media traffic encryption
softkeys
• ALE-20h and ALE-30h: - SCEP Support
¬ OXO Connect and OXO Connect
¬ G711 (A-law and Mu-law) • Shipped with X509v3 certificate
Evolution: Up to 40 softkeys
¬ Voice activity detection (VAD) installed.
Connectivity ¬ Comfort noise generation (CNG) ¬ Certificates for 802.1x EAP-TLS (either
• ALE-20 and ALE-30: ¬ In IP mode: Alcatel-Lucent Enterprise or customer
¬ RJ-45 LAN port: Gigabit Ethernet - OPUS codec (NB and WB) certificates) for Native Encryption
10/100/1000 (NOE-DTLS support).
- G722
¬ RJ-45 PC port: 10/100/1000 Gigabit • IP-Sec VPN support
- G711 (A-law and Mu-law)
Ethernet switch - G729 AB Languages
• ALE-20h and ALE-30h:
• Multi-language support (menu): Arabic,
¬ RJ-45 port: Fast Ethernet 10/100 or UA Network and provisioning
Catalan, Chinese (simplified), Chinese
digital line • ALE-20/ALE-30 and ALE-20h/ALE-30h in
(traditional), Croatian, Czech, Danish,
• ALE-20/20h, ALE-30/30h: IP mode
Dutch, English, Australian English, US/
¬ RJ-9 port for optional alphabetic • DHCP and static IP:
Canada English, Estonian, Finnish,
keyboard and debugging ¬ Manual configuration Flemish, French, Canadian French, Swiss
¬ RJ-9 port for the corded handset ¬ Dynamic Host Configuration Protocol French, German, Austrian German,
¬ 1 x USB-C (DHCP) network setup German, Greek, Hebrew, Hungarian,
¬ 1 x USB-A (5V, 100mA) ¬ IPv4/IPv6 Italian, Italian Swiss, Japanese, Korean,
¬ Up to 4.5W (5V, 900mA) in Power • QoS support: Latvian, Lithuanian, Norwegian, Polish,
Boost mode support or with local ¬ IEEE 802.1p/Q tagging (VLAN) Portuguese, Brazilian Portuguese,
¬ Layer 3 TOS and DSCP Romanian, Russian, Serbian, Slovak,
power adaptor
¬ QoS tickets Slovenian, Spanish, Swedish, Taiwanese,
Power supply • LLDP-MED: IEEE 802.1 AB/LLDPMED
Thai, Turkish, Valencian.
• Power over Ethernet (IEEE 802.3af)
client Regulatory standards
class1
¬ automatic VLAN acquisition • Safety
• Optional 5V/2A USB-C power adapter
¬ PoE management ¬ IEC/EN 62368-1
• Optional 5V/3A USB-C PD power
¬ inventory information ¬ UL/CSA 62368-1
adapter
• Energy Efficient Ethernet 802.3 az • EMC
• ENERGY STAR® certified
support ¬ EN 55032 Class B
1 available in further release
¬ 47 CFR Part 15 B Class B

Datasheet
ALE DeskPhones Essential range 3
 ¬ ICES-003 Class B, ¬ FCC47 CFR Part 68, Industry Canada Accessories
¬ EN 55035 CS-03 Part V, Australia AS/ACIF S040 • 3ML37010FR ALE-10 keyboard AZERTY
¬ EN 61000-6-1 (Immunity for • Eco-design • 3ML37010DW ALE-10 keyboard
residential and commercial ¬ 2009/125/EC, ROHS QWERTY
environments) ¬ 2011/65/EU, WEEE 2012/19/EU • 3ML37010DE ALE-10 keyboard QWERTZ
¬ EN 61000-6-2 (Immunity for industrial ¬ REACH 1907/2006 • 3MK27007AA Expansion module EM200
environments) • 3MK27008AA Wall mounting kit
¬ EN 61000-6-3 (Emission for residential Environmental conditions
• 3MK08005xx 5V/2A USB-C
and commercial environments) • Temperature: -5°C to +55°C
Power Adapter
¬ residential and commercial • Relative humidity: 5% to 85%.
• 3ML37190xx 5V/3A USB-C PD
environments) • Storage temperature: -25°C/+70°C
Power Adapter
¬ EN 61000-6-4 (Emission for industrial • IP class: IP22
• 3AK21492AB 3M Ethernet cable
environments) cat5 (x10)
Maintenance
¬ IEC 60945 (Maritime) • Syslog mode, Port mirroring • 3ML37001AA 3M cat3 telephony cable
¬ IEC 62236-4 (Railway) RJ45-RJ11 (x10)
¬ IEC 60259 (IPX2) Product ships with
• 3ML37005AA Spare handset
• DeskPhone with handset and stand
¬ EN 61000-3-2 • Wired headsets:
• Safety sheet
¬ EN 61000-3-3 ¬ 3MK08018AA AH 21 M II premium
• Telecom Ordering information headset monaural 3.5mm
¬ TIA / EIA 810-B, TIA 920.130-A-1, AS/ • ALE-20 3ML37020BB Jack/USB-A/C
CA S004 • ALE-30 3ML37030AB ¬ 3MK08014AB AH 22 M II premium
• Audio hearing aid • ALE-20h 3ML37020BA headset binaural 3.5mm Jack/USB-A/C
• ALE-30h 3ML37030AA • Wireless headsets:
¬ 3MK37008AA AH80 BT headset with
USB-A dongle

Configuration examples

ALE-20/20h DeskPhone with ALE-30/30h DeskPhone with

ALE-10 Qwerty Keyboard and ALE-10 Qwerty Keyboard and
EM200 Expansion module EM200 Expansion module

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