Ravi Verma

Delhi, India

[email protected]

linkedin.com/in/ravi-verma-csa

Summary
I am an experienced Solution Architect with a strong background in Computer Science and a Bachelor's degree
in the field. Currently, I am proudly serving as a CSA-E (Cloud Solution Architect - Enterprise) at Microsoft. With
a deep understanding of Azure and server management, I excel in handling tactical day-to-day administrative
matters and ensuring seamless operations.

Skills and Expertise:

Azure: I possess comprehensive knowledge and expertise in leveraging the power of Microsoft Azure cloud
platform to design and implement robust and scalable solutions.
Server Administration: Proficient in managing and administering servers, ensuring their smooth operation and
resolving system problems promptly.
Agile: Well-versed in Agile methodologies, enabling efficient project management and iterative development.
Terraform: Experienced in using Terraform to implement Infrastructure as Code (IaC) practices, automating the
provisioning and management of cloud resources.
Solution Architect: A proven track record of designing and implementing successful solutions that align with
business goals and technical requirements.
Cloud: In-depth understanding of cloud computing concepts, including cloud architecture, scalability, and security.
Windows Server: Proficient in managing and maintaining Windows Server environments, ensuring optimal
performance and security.
Patching: Expertise in managing patching processes to ensure systems are up-to-date and secure.
ITIL: Familiarity with ITIL (Information Technology Infrastructure Library) framework, ensuring effective IT service
management practices.
AZ-900 | AZ-104 | Az-105 | Azure Architect | MCSE: Holds certifications in Azure, demonstrating proficiency and
knowledge in architecting Azure solutions and Microsoft server technologies.
Scrum: Skilled in Scrum methodology, promoting collaboration, adaptability, and iterative development.
Security Delivery Lead: Experienced in leading security-focused initiatives, ensuring robust security measures and
compliance.
PowerShell: Proficient in utilising PowerShell for automation and scripting tasks, improving efficiency and
productivity.

I am passionate about delivering innovative and reliable solutions while continuously expanding my skills and
staying updated with the latest industry trends. With a strong record of accomplishment in addressing system
problems and data management challenges, I am committed to driving successful outcomes and enabling
organisations to thrive in the digital landscape.

Experience
Cloud Solution Architect - Engineering
Microsoft
Jun 2022 - Present (1 year 1 month)

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As a Cloud Solution Architect at Microsoft, I had the privilege of working closely with customers, serving
as their advocate and technical advisor. My role focused on amplifying the voice of the customer within
Microsoft, ensuring their technical interests were represented and addressing any challenges they
faced. I played a crucial role in generating insights, removing obstacles, and influencing engineering
roadmaps to deliver exceptional solutions and support to our customers.

Key Responsibilities:
- Acted as the customer's trusted advisor, understanding their technical requirements, and providing
expert guidance and support throughout their cloud journey.
- Amplified customer feedback to drive continuous improvement and deliver customer-centric solutions.
- Proactively identified opportunities to optimise customer solutions, leveraging Microsoft's cloud
offerings, and providing guidance on best practices to enhance performance, security, and scalability.
- Provided both proactive and reactive support to customers, ensuring timely and effective resolution of
technical issues and minimising downtime.
- Acted as a technical advisor to customers, delivering compelling presentations, demonstrations, and
workshops to showcase the value and capabilities of Microsoft's cloud solutions.
- Built strong relationships with customers, establishing trust and credibility through effective
communication, technical expertise, and exceptional customer service.
- Stayed up-to-date with the latest trends, technologies, and industry best practices, continuously
expanding knowledge and expertise to provide cutting-edge solutions to customers.

Working as a Cloud Solution Architect at Microsoft allowed me to make a significant impact by bridging
the gap between customer needs and Microsoft's engineering teams. I took great pride in helping
customers achieve their goals, delivering exceptional support, and ensuring that their voice was heard
and valued within the organization.

Technical Architect
Tata Consultancy Services
Mar 2016 - Feb 2022 (6 years)
Systems Administrator at Tata Consultancy Services (TCS), a global leader in IT services and
consulting, I had the opportunity to work in a dynamic DevOps environment, leveraging Infrastructure
as Code (IaC) methodologies to create Azure infrastructure using tools like Terraform and GitHub. My
role encompassed various responsibilities aimed at ensuring smooth operations and optimizing system
performance.

Key Responsibilities:

* Utilized DevOps practices to create and manage Azure infrastructure, implementing Infrastructure as
Code (IaC) principles using tools like Terraform and GitHub.
* Planned and executed system hardware, software, and operating system upgrades, as well as
implemented backup and recovery procedures to ensure data integrity and business continuity.
* Proactively optimized system security and performance by managing vulnerability assessments,
implementing server patching, and applying proactive changes.
* Developed migration strategies to transition workloads from on-premises Active Directory to Windows
Azure or develop cloud-ready application solutions.
* Worked in a Network Operation Center (NOC) environment, actively involved in Active Directory
management, system-level troubleshooting, and applied solutions.
* Demonstrated proficiency in Active Directory, Dynatrace, Service Catalogue, ServiceNow, Nimsoft,
and Office 365, effectively utilizing these tools to streamline operations.
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* Prepared detailed weekly and monthly reports on project specifications, progress updates, conflicts,
and team activities, ensuring effective communication and project management.
I am proud to have been part of TCS, where I contributed to the efficient management of systems,
implementation of best practices, and proactive measures to optimize performance and security. My
dedication to teamwork, continuous learning, and attention to detail significantly contributed to the
success of projects and overall client satisfaction.

System Administrator
Lunarwebpages Webhosting Solutions Pvt. Ltd
Jan 2015 - Dec 2015 (1 year)
I had the privilege of serving as a Systems Administrator at LunarPages, a leading web hosting and
cloud services company. During my tenure, I played a pivotal role in the installation, management, and
troubleshooting of various operating systems, ensuring smooth operations and reliable performance for
our clients.

Key Responsibilities:

Installed, managed, and maintained Linux/Unix distributions, demonstrating proficiency in user

administration, monitoring, quota management, SSH, FTP, TELNET, and kernel configuration. These
efforts contributed to efficient system performance and enhanced security measures.
Configured and maintained essential network services, including web servers, firewalls, SAMBA, DNS,
DHCP, MAIL, and LVM. These services provided clients with reliable and secure hosting solutions.
Utilized troubleshooting skills to resolve issues related to Windows (2k8/2k12) systems, terminal
services, and VMware. These efforts minimized downtime and ensured seamless user experiences.
Skills:

Linux/Unix Administration: Proficient in installing, managing, and troubleshooting various Linux/Unix

distributions, user administration, monitoring, and kernel configuration.
Web Hosting and Network Services: Experienced in configuring and maintaining web servers, firewalls,
SAMBA, DNS, DHCP, MAIL, and LVM, ensuring optimal network performance and security.
Windows Systems Troubleshooting: Skilled in diagnosing and resolving issues related to Windows
(2k8/2k12) systems, terminal services, and VMware, guaranteeing reliable system operations.
I am proud to have contributed to LunarPages' commitment to delivering high-quality web hosting and
cloud services. By effectively managing and troubleshooting operating systems and network services, I
played a vital role in ensuring client satisfaction and seamless online experiences for their businesses.

Network Engineer
3DGE Ventures - Rimits
Jul 2012 - Dec 2014 (2 years 6 months)
I had the privilege of working as a Network Engineer at 3DGE Ventures - Rimits, a dynamic technology
company based in Chandigarh, India. During my tenure, I played a crucial role in providing technical
support to our esteemed US customers, ensuring their seamless experience with network infrastructure
and wireless devices.

Key Responsibilities:

Collaborated closely with a talented team, actively sharing my technical expertise to resolve complex
technical issues and ensure smooth operations.
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 Assisted US customers in troubleshooting network routers, network extenders, DVRs, IP cameras, and
other wireless devices, ensuring timely resolution and customer satisfaction.
Conducted installations of various software applications, operating systems, and performed
troubleshooting tasks efficiently, enhancing system performance and user experience.
Skills:

Technical Support: Demonstrated expertise in providing comprehensive technical support to customers,

resolving issues promptly and ensuring seamless operations.
I am proud to have been a part of 3DGE Ventures - Rimits, contributing to their success in delivering
top-notch network solutions and technical support.

Education
Punjab Technical University
Bachelor of Technology (B.Tech.), cse
2009 - 2012
Been a Coder during college days and fascinated by maths, that gave me a thought to try career in
analytics.

I Studied below subjects in detail:

Data Structures and Algorithms
Computer Architecture
Written and Oral Technical Communication
Probability and Statistics for Computer Science
Introduction to Human Resources Management
Computer Graphics
Object-Oriented Programming I
Object-Oriented Programming II
Introduction to Theoretical Computer Science
Operating Systems
Principles of Programming Languages
Introduction to Software Engineering
System Hardware
Mathematics for Computer Science I
Project Management
Introduction to Business System
Principles of Engineering Economics and Management Techniques
Entrepreneurship Development Program

S.D.P Sen. Sec. School Khanna

Licenses & Certifications

Microsoft Certified: Azure Fundamentals - Microsoft

Exam 533: Implementing Microsoft Azure Infrastructure Solutions - Microsoft

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Exam 698: Installing and Configuring Windows 10 - Microsoft

Az-104 : Microsoft Azure Administrator - Microsoft

Learning System Center Configuration Manager - LinkedIn

Azure Administration: Identities and Governance - LinkedIn

Planning for Azure Active Directory - LinkedIn

Azure Administration: Deploy and Manage Virtual Machines - LinkedIn

Learning Kubernetes - LinkedIn

Microsoft Azure Security Technologies (AZ-500) Cert Prep: 1 Manage Identity

and Access - LinkedIn

Being a Good Mentor - LinkedIn

AZ-303 Microsoft Azure Architect Technologies - Microsoft

Learning Ansible - LinkedIn

Azure Devops fundamentals - Udemy

Microsoft Certified: Azure Solutions Architect Expert - Microsoft

AZ-304 Microsoft Azure Architect Design - Microsoft

Intune Training with Microsoft Endpoint Manager (MDM / MAM) - Udemy

UC-040425e5-ef7d-46fd-a19f-f650bd6505ea

Configuring and Operating MS Azure Virtual Desktop (AZ-140) - Udemy

Azure Template Specs: Infrastructure as Code - LinkedIn

Difficult Conversations: Talking about Race at Work - LinkedIn

Ravi Verma - page 5

 Microsoft Global Hackathon 2022 - Microsoft

Microsoft Azure: Networking Concepts - LinkedIn

Accessibility in Action - Microsoft

AZ-305: Designing Microsoft Azure Infrastructure Solutions - Microsoft

Microsoft Certified: Azure Security Engineer Associate - Microsoft

Issued May 2023 - Expires May 2024

Skills
WSUS • Storage • IT Infrastructure Management • Network Engineering • Cisco Networking •
Firewalls • IT Operations • Hyper-V • Office 365 • Microsoft Exchange

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