Vacuum cleaner

User manual
VS20B75**** Series
• Before operating this unit, please read the instructions carefully.
• For indoor use only
 INSTALLATION

Handle
Battery level Power( ) button
Display indicator
Jet
(3sec)

Dustbin release Suction power control

button button

Ultra fine dust Vacuum charging part

filter
Battery release
button Accessory holder
Dustbin
Pipe release button
Washable micro filter
Pipe

Metal mesh grille filter

Brush release button

Dustbin

❇❇ Battery Spec
VS20B75**** Series : Lithium-ion 21.6 V, 1800 mAh, 6 cell

Pipe *Combination Tool Extension Crevice Wall mount

Tool (Screws: 2 EA /
Screw anchors: 2 EA)

*Battery Battery charger *Pet Tool *Flexible Tool

(VS20B755***: 2 units)

*Soft Action Brush *Turbo Action Brush *Wet Brush / *Single-use wet pad /
Multi-use wet pad Attachable pad

* Accessories may differ depending on the models.

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#2

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113 cm
(44 1/2 in)
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04

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 OPERATION

#3 #4

#5
02

01

#6 #7

#8 #9
02

01 03
Jet
(3sec)

04

05

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#10

#11 #12

#13

#14

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 #15

#16

#17

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02

04 07
05 06

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 MAINTENANCE

#18
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#20
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#21 #22

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#24
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 INSTALLATION

Product Specification

Model VS20B75**** Series

Power 100-240 V~ 50-60 Hz
Rated power consumption 550 W
Battery specification Lithium-ion 21.6 V, 1800 mAh, 6 cell

INSTALLATION
Charging time 3.5 hours
Approximately 3 minutes (JET) / Approximately 5 minutes (MAX) /
Handy
Cleaning Approximately 30 minutes (MID) / Approximately 60 minutes (MIN)
time Soft Action Approximately 5 minutes (JET) / Approximately 9 minutes (MAX) /
[Default: Brush Approximately 18 minutes (MID) / Approximately 27 minutes (MIN)
(MID)] Turbo Action Approximately 5 minutes (JET) / Approximately 9 minutes (MAX) /
Brush Approximately 18 minutes (MID) / Approximately 27 minutes (MIN)

❇❇ Charging and cleaning time may differ depending on the brushes and the conditions of use.

Installation
Installing the wall mount #2 Installing the wall mount
01 The wall mount installation should be set
CAUTION
so the top of the wall mount is 113 cm
• Install the wall mount on a hard concrete from the floor.
wall. 02 Using the wall mount as a template, mark
––If it is installed on a wood or plaster wall, where the screw holes will be placed.
the product may fall. 03 Drill the holes to a depth of 50 mm using
a 6 mm drill bit, and put the provided
#1 Assembling the wall mount
screw anchors into the hole.
• To disassemble the wall mount, follow steps 04 Fix the wall mount to the wall with the
in reverse order. provided screws.
05 Plug in the wall mount, place the vacuum
into the wall mount, and then confirm that
the battery level indicator is displayed.

❇❇ Please refer to the QR code for

detailed information on the
installation of the wall mount.

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 OPERATION

Operation
Charging the battery Storing the accessories
❇❇ When the battery level indicator is at its
lowest level and blinks( ) charge the #6 At the wall mount
battery. • When accessories are disassembled to be
❇❇ When charging the vacuum, make sure stored, dust may fall from the suction part
the connection part of the wall mount is of the vacuum cleaner.
correctly connected. • After cleaning, operate in MAX mode for
❇❇ The vacuum cleaner cannot be used while it 10 seconds.
is charging.
#7 At the desk charger
CAUTION
• Place the desk charger on a desk after
• Before ejecting the battery, the product
folding the accessory holders and assemble
must be turned off. (If the battery is forcibly
the accessories to the holders as shown in
OPERATION

ejected while the vacuum is operating, the

the picture.
vacuum can malfunction.)
• If the Extension Crevice Tool is inserted first,
• Be careful not to drop the battery. If you
the accessory holders can be folded more
do, you can injure yourself or damage the
easily.
battery.

#3 Charging with a wall mount Operating the vacuum cleaner

• Make sure the back of the battery is If the brush clings to floors (such as a carpet,
correctly placed onto the vacuum charging a mat, or bedding, etc.) or does not spin
part. properly, change the suction power to ‘MIN’
• Check if the battery level indicator is or ‘MID’ mode.
displayed while charging.
#8 🅐 Power ( ) on / off
• The battery level indicator blinks while
charging and turns off approximately When pressing the power button, the vacuum
30 minutes after charging is complete. cleaner starts operation in ‘MID’ mode.
• When the wet brush is assembled, operation
#4 Charging with a desk charger starts in ‘WET’ mode.
• Charge the battery at the desk charger.
#8 🅑 Controlling suction power
• Push the battery in firmly.
• Check if the battery level indicator is You can control the suction power of the
displayed while charging. vacuum cleaner.
• + button: Increases suction power.
#5 Ejecting and re-inserting the battery • - button: Decreases suction power.
• Press the battery release button at the rear ❇❇ The suction power control button does not
of the handle to eject the battery. work in WET mode.
• Push the battery to the end until you hear ❇❇ ‘JET’ mode: Hold the [+] button down for
it click. 3 sec. while in ‘MAX’ mode.
❇❇ The ‘JET’ mode is not displayed separately
on the screen.

#9 Checking the display

01 Clogged: When the dustbin, pipe, or
suction part is clogged

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02 Spinning brush stuck: When a foreign #15 Extension Crevice Tool
matter is clogged at the spinning brush
Use to remove dust in grooves of window
❇❇ If the overheating prevention device of
frames, chinks, corners, etc.
the motor works, the spinning brush stuck
display will not turn on. #16 Flexible Tool
03 No Filter: When the washable micro filter
is not assembled correctly Use to clean the places hard to reach such as
upper or rear parts of furniture or ceilings.
04 Suction power: Displays current suction
power. NOTE
05 Wet brush cleaning mode: When the wet • The Flexible Tool can be connected to the
brush is assembled Combination Tool and Extension Crevice
❇❇ If the display above 01, 02, or 03 blinks a Tool.
few times and the vacuum cleaner stops
#17 Wet Brush

OPERATION
operation, please take action by referring
to the maintenance part of this manual.
Use to clean a floor with a wet pad (wood and
linoleum).
Using the accessories ❇❇ The Wet Brush does not have a dust suction
If the vacuum operates with the spinning function.
brush not working, check whether the brush ❇❇ When attaching the wet pad, make sure the
gets excessive force or clogged with a foreign pad is in the center of the spin disk.
matter. (Please refer to the troubleshooting
Using the multi-use wet pad
part of this manual.)
01 Multi-use wet pad
#10 Disassembling the accessories 02 Velcro
• When disassembling the pipe, press the 03 Spin disk
release button at the rear of the pipe. Attach the multi-use wet pad to the spin disk.
• Before disassembling the accessories, Using the single-use wet pad
operate in MAX mode for more than
10 seconds to remove foreign matter 04 Attachable pad
remained in the accessories. 05 <Front> Velcro side
• When disassembling the brush, press the 06 <Back>
release button at the rear of the brush. 07 Single-use wet pad
#11 Soft Action Brush 1) Attach the attachable pad to the spin disk
and 2) attach a single-use wet pad on top of
Use to clean a floor (wood and linoleum). each of the attachable pads.
❇❇ When using the single-use wet pad, make
#12 Turbo Action Brush
sure the direction of the attachable pad is
Use the Turbo Action Brush to clean various correct. Velcro side is the front side.
floor conditions at home, it is also suitable to ❇❇ After using the single-use wet pad, discard
clean carpet. the pad.
❇❇ If you use the single-use wet pad without
#13 Pet Tool the attachable pad, cleaning performance
Use to clean bedding. can be degraded.

#14 Combination Tool

Use to remove dust from curtains, furniture,
sofas, etc.
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 MAINTENANCE

Maintenance
Cleaning the accessories
❇❇ For detailed information, please
refer to the QR code. #21 Pet Tool

CAUTION #22 Extension Crevice Tool / Pipe

• Before cleaning the vacuum cleaner, turn it
off. #23 Soft Action Brush
• When the dustbin or filter is filled with dust,
the vacuum cleaner may stop due to the NOTE
overheating prevention device of the motor. • When foreign matter remains on the brush,
• You should clean the dustbin or filter before remove it with a wet tissue or a dry cloth.
it becomes completely full (Max sign).
CAUTION
Cleaning the dustbin • Do not clean the spinning brush and suction
part with water.
#18 Dustbin / Metal mesh grille filter • Do not use the Soft Action Brush to remove
moisture such as spilt liquid and pet’s waste.
Remove the dust on the metal mesh grille
filter with the combination tool. #24 Turbo Action Brush
❇❇ Do not pull the rubber attached to the • If the foreign matter is not removed, use a
metal mesh grille filter.
MAINTENANCE

scissors to remove it.

After emptying the dustbin, clean it and dry
in the shade. NOTE
❇❇ When heat is applied, product malformation • If a cloth or other foreign matter is
may occur. vacuumed up and tangled with the spinning
brush (drum), the spinning brush will stop
Cleaning the filter working to protect the brush motor. After
cleaning the brush, turn the power off and
• To maintain the best performance of then on again.
the filter, remove the dust on the filter • If a brush does not work after cleaning, turn
frequently and clean the filter with water the power off and then on again.
once a month.
• When cleaning the brush, be careful not to
––After cleaning, dry completely for more catch your fingers in the fold of the brush.
than 24 hours in the shade before use.
––When heat is applied, product #25 Wet Brush
malformation may occur.
NOTE
#19 Washable micro filter
• If the spinning brush does not work even
after cleaning the Soft Action Brush and Wet
#20 Ultra fine dust filter Brush, the overheating prevention device of
the brush motor might be in operation. Wait
CAUTION 30 minutes or more to cool the motor and
❇❇ When assembling, turn the filter until the operate again.
line below the lock image is not visible.

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 PREPARATION

Safety information
• Before operating the appliance, please read this manual thoroughly and retain it for your
reference.
• Because the following operating instructions cover various models, the characteristics of your
vacuum cleaner may differ slightly from those described in this manual.

Caution/Warning symbols used

WARNING
Indicates that a danger of death or serious injury exists.
CAUTION
Indicates that a risk of personal injury or material damage exists.

Other symbols used

NOTE
Indicates that the following text contains additional important information.

• For information on Samsung’s environmental commitments and product regulatory obligations,

e.g. REACH, visit our sustainability page available via www.samsung.com

Failure to meet these requirements could cause damage to the internal parts of the vacuum and
void your warranty.

Preparation

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 General • The use of an extension cord is not
recommended.
• Read all instructions carefully. Before
• If your vacuum cleaner is not operating
switching the vacuum on, make sure that
correctly, switch off the power supply and
the voltage of your electricity supply is the
consult an authorized Samsung service
same as that indicated on the rating plate
agent.
at the rear of the handy vacuum cleaner
• If the supply cord is damaged, it must be
(battery contact side).
replaced by the manufacturer or its service
• WARNING : Do not use the vacuum cleaner
agent or a similarly qualified person to
on a wet rug or floor.
avoid any electrical hazards.
• Close supervision is necessary when any
• Do not use to suction up water.
appliance is used by or near children. Do
• Do not immerse in water for cleaning.
not allow the vacuum cleaner to be used as
a toy. Do not allow the vacuum cleaner to • Please contact Samsung or a Samsung
run unattended at any time. Use the vacuum service center for a replacement if one is
cleaner only for its intended purpose as needed.
described in these instructions.
• Do not use the vacuum cleaner without a Wall mount
dustbin. • Do not modify the polarized plug to fit a
• Empty the dustbin before it is full to non-polarized outlet or extension cord.
maintain the highest efficiency. • Do not use outdoors or on wet surfaces.
• Do not use the vacuum cleaner to pick up • Unplug the wall mount from the outlet when
matches, live ashes or cigarette butts. Keep not in use and before servicing.
the vacuum cleaner away from stoves and
• Use only the wall mount supplied by the
other heat sources. Heat can deform and
manufacturer to recharge.
discolor the plastic parts of the unit.
• Do not use with a damaged cord or plug.
• Avoid picking up hard, sharp objects with
the vacuum cleaner as they may damage the • Do not pull or carry by the cord, use the
vacuum’s parts. cord as a handle, close a door on the cord, or
pull the cord around sharp edges or corners.
• Do not block the suction or the exhaust port.
Preparation

Keep the cord away from heated surfaces.

• To avoid damage, remove the plug by
• Do not use extension cords or outlets with
grasping the plug, not by pulling the cord.
inadequately rated current.
• This appliance can be used by children
• Do not charge a non-rechargeable battery.
aged from 8 years and above and persons
with reduced physical, sensory or mental • Do not unplug by pulling on the cord. To
capabilities or lack of experience and unplug, grasp the plug, not the cord.
knowledge if they have been given • Do not mutilate or incinerate batteries as
supervision or instruction concerning use of they will explode at high temperatures.
the appliance in a safe way and understand • Do not attempt to open the wall mount.
the hazards involved. Children should not Repairs should be only carried out by a
play with the appliance. Children should qualified Samsung service center.
not clean or perform maintenance on the • Do not expose the wall mount to high
vacuum without adult supervision. temperatures or allow moisture or humidity
• Children should be supervised to ensure that of any kind to come into contact with the
they do not play with the appliance. wall mount.
• The battery must be removed from the
main unit before cleaning or performing
maintenance on the vacuum.

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Vacuum cleaner • If there is dust, water, etc. on a pin or
contact point of the power plug, wipe them
• Do not pick up hard or sharp objects such as carefully.
glass, nails, screws, coins, etc.
––Otherwise, abnormal operation or electric
• Do not use without a filter in place. When shock may occur.
servicing the unit, never put fingers or other
• Do not pull the cord and do not touch the
objects into the fan chamber in case the unit
plug with wet hands.
accidentally turns on.
• Do not plug the wall mount into a power
• Do not put any objects into openings.
source with the incorrect voltage. Do not
Do not use with any openings blocked.
plug the wall mount into a multi-plug outlet
Keep openings free of dust, lint, hair, and
or power strip. Do not leave the battery
anything that may reduce air flow.
charger lying on the floor. Attach the cord
• Do not pick up toxic materials (chlorine close to a wall.
bleach, ammonia, drain cleaner, etc.).
––Otherwise, electric shock or fire may occur.
• Do not pick up anything that is burning or
• Do not use a damaged power plug, battery
smoking, such as cigarettes, matches, or hot
charger, or loose power outlet.
ashes.
––Otherwise, electric shock or fire may occur.
• Do not use the vacuum cleaner in an
• If the battery charger is damaged, have a
enclosed space filled with vapours given
Samsung authorized service center replace
off by oil based paint, paint thinner, moth
the battery charger with a new battery
proofing substances, flammable dust, or
charger.
other explosive or toxic vapours.
––Otherwise, electric shock or fire may occur.
• Do not use Pet Tool in a small area for
a long time and do not let Pet Tool keep • COMMISSION REGULATION (EU) 2019/1782
spinning in one place. Ecodesign requirements for external power
supplies :
––Damage may occur if used on sensitive
www.samsung.com/global/ecodesign_
materials.
component

Installation
Operation

Preparation
• If you have a problem with installing the
wall mount, contact a Samsung service WARNING
center. • Do not touch the charging terminal of a
❇❇Injury or product malfunction from not vacuum or wall mount with chop sticks,
installing the wall mount may not be metal screw drivers, forks, knives, etc.
compensated. ––Otherwise, product malfunction or electric
shock may occur.
Power related • Make sure that the battery terminals of the
wall mount do not come into contact with a
WARNING conductor such as a bracelet, watch, metal
• When installing the wall mount, do not bend rod, nail, etc.
the battery charger with excessive force or • Make sure that any liquid such as water or
put heavy objects on the battery charger. juice is not allowed to enter the vacuum
––Otherwise, electric shock or fire may occur. cleaner or the wall mount.
––Otherwise, electric shock or fire may occur.

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 • Do not use the wall mount for other CAUTION
purposes. • Do not use the product near combustible
––Otherwise, severe damage to the wall material. Also do not use:
mount or fire may occur. ––In a place where a burning candle or desk
• Do not vacuum liquid, blades, pins, embers, lamp is placed on the floor.
etc. during cleaning. ––In an area where an unattended place
––Otherwise, abnormal operation or product heater is turned on or an area in which
damage may occur. there are unextinguished embers in a
• Do not step on the product body or strike fireplace, in an ashtray, etc.
the product. ––In a place where there are combustible
––Otherwise, an injury or product damage materials such as gasoline, alcohol, thinner,
may occur. ashtrays with unextinguished cigarettes,
• The brush and air outlet should not be etc.
blocked during cleaning. • Do not allow children to cling to or push the
––Otherwise, product malfunction or fire may wall mount.
occur due to overheating of the product. ––Personal injury, product and floor damage
• This product is intended for household use may occur.
only. Do not use this product for heavy duty • When you need to store the vacuum cleaner
cleaning, commercial cleaning, industrial for a short time during cleaning, lay the
cleaning, or cleaning outdoors, especially on vacuum on the floor.
stone or cement. Do not use to pick up chalk ––Otherwise, the vacuum cleaner may
powder in and around billiard tables or in fall and could cause an injury or severe
hospital aseptic rooms. product damage.
––Otherwise, abnormal operation or product • Do not charge the product near a window,
damage may occur. heater, toilet, bathroom, etc.
• Do not use the product near heating • After using the vacuum cleaner, you should
appliances such as heaters, or in areas store it in the wall mount or lay it safely on
containing combustible sprays, or flammable the floor.
materials. ––Otherwise, the product may fall and could
Preparation

––Otherwise, fire or product deformation cause an injury or severe product damage.

may occur. • Do not store the vacuum cleaner by leaning
• Before using the product, make sure that the it against a wall or table.
filters are correctly inserted. • Do not use the vacuum cleaner for other
––Otherwise, dust can enter the motor inside than its intended purpose. (Do not allow
the main body and cause product damage. children to ride on or play with the product.)
Suction force can decrease. ––An injury or product damage may occur.
• If there is a gas leak or combustible spray • Before plugging in or unplugging the wall
is used, do not touch the power outlet and mount, turn off the vacuum and make sure
open the window for ventilation. that the pins of the power plug do not come
––Otherwise, an explosion or fire may occur. into contact with your hands.
• If the vacuum makes a strange sound or ––Otherwise, fire or electric shock may occur.
emits a smell or smoke, turn off the vacuum • Do not step heavily on the upper part of the
immediately, and then contact a Samsung wet brush while using it.
service center.
––Otherwise, product damage or floor
––Otherwise, electric shock or fire may occur. damage may occur.

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• When using the vacuum cleaner, be careful • After unplugging the product, clean the wall
not to hurt yourself on the moving or mount.
spinning parts. • When cleaning the washable parts, do
––Be careful not to suction body parts into a not use alkaline detergent, acid, industrial
brush of the vacuum cleaner (Hair, etc.). detergent, air freshener, acetic acid, etc.
• When cleaning the wall or ceiling, use both ––Otherwise, product damage such as plastic
hands. breakage, deformation, discoloration,
• Use both hands to clean with the vacuum. If printing deterioration, etc. may occur.
you clean with one hand, you can damage
Dustbin, washable micro
your wrist or drop the vacuum and cause an
filter, ultra fine dust filter,
injury or damage the vacuum. Washable Parts
metal mesh grille filter,
• When assembling the vacuum, be careful dry cloth
not to catch your fingers or hands in the
Acceptable
movement fold of the handle. Neutral Dish washing detergent
detergent
• Do not use the vacuum cleaner on objects
Alkaline Lox, mold cleaner, etc.
that can be easily scratched (monitors,
stainless steel appliances, etc.). Paraffin oil, an emulsifier,
Acid
• Do not store the vacuum cleaner inside a etc.
car. NV-I, PB-I, Opti, alcohol,
Industrial
• Do not use water to clean the vacuum acetone, benzene, thinner,
cleaners
cleaner when in use. Prohibited etc.
• Use the vacuum cleaner in dry places only. detergent Air Jet spray air fresheners
freshener (coffee flavor, herb, etc.)
• Do not use the vacuum cleaner in wet places
or on water. Oils Animal oils, vegetable oils
• Do not use the vacuum cleaner to pick up Edible acetic acid,
spilled beverages or pet waste. Etc. vinegar, glacial acetic
• Do not use the vacuum cleaner in direct acid, etc.
sunlight or high heat.
CAUTION

Preparation
Maintenance • Do not push the vacuum cleaner while it is
stored in the wall mount.
WARNING ––Personal injury, floor and product damage
• Before removing foreign matter inside the may occur.
vacuum, turn off the vacuum cleaner first.
––If the vacuum is on while you are
removing the foreign matter, you can hurt
yourself or damage the vacuum.
• When cleaning the exterior of the product,
turn off the product first and then wipe
it with a dry towel. Do not spray water
directly onto the product or wipe it with
volatile materials such as benzene, thinner,
or alcohol.
––If water gets into the product and an error
occurs, turn off the product and contact a
Samsung service center.

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 APPENDIX

Notes and cautions

Battery usage • Do not drop or strike the battery or subject
it to a sudden shock.
NOTE • Do not disassemble the battery and make
• If your vacuum cleaner does not work after sure that you do not create a short circuit
you charge the battery, change the battery. across the plus (+) and minus (-) terminals.
If it still does not work with the new battery, • Leaks from battery cells can occur under
contact a Samsung service center. extreme usage or temperature conditions.
• When you purchase a battery in a Samsung If the liquid gets on your skin, wash
service center, check for the genuine the affected area quickly with water.
Samsung logo on the battery ( ) If the liquid gets into your eyes, flush
and the battery name (VCA-SBTA60). them immediately with clean water for
a minimum of 10 minutes. Seek medical
CAUTION
attention.
• Do not disassemble the battery or the wall • To protect the motor and battery, the
mount. vacuum cleaner may not operate when the
• Do not apply heat to the battery and do not temperature is lower than 5 °C or higher
put the battery in a fire. than 45 °C.
• As the battery is manufactured only for this
product, do not use the battery for other Operation
electronic appliances or other purposes.
• Removing the battery during operation may NOTE
cause product malfunction. • If excessive force is applied to a brush or
• If the battery is removed while the vacuum foreign matter is caught in the spinning
cleaner motor is operating, the battery may brush (drum), the brush may stop working
not work for 30 seconds after being re- to protect the motor or vacuum. Turn the
attached for safety reasons. vacuum off, remove the foreign matter, and
• Battery charging time and usage time may then turn the vacuum on. If the vacuum
shorten with increased battery use. When does not start, turn it off and then on again.
the battery no longer charges or runs down • Static electricity may occur depending on
quickly, replace the exhausted battery with the humidity, temperature, or floor material,
a new one. etc. in your home. If it happens repeatedly,
• Use only the wall mount and batteries contact a Samsung service center.
provided by the manufacturer. • Please charge the battery fully:
• Before inserting the battery, confirm that ––Before using a newly purchased battery
the battery is being inserted in the correct for the first time or if you haven’t used the
direction and orientation. battery for a long time.
• When discarding a dead battery, put it into a ––When the battery level indicator is on the
battery collection box for recycling. lowest indication and blinks.
APPENDIX

• If you are not going to use your vacuum • If you are not going to use the vacuum for
cleaner for a long time, detach the battery a long period of time or you’re going to be
from the vacuum. away from home for a long period of time,
• When attaching the battery to the vacuum, unplug the wall mount, and then detach
insert it until you hear a click. This assures the wall mount from the battery. When the
that the battery is firmly attached. battery is not being charged and not being
––Otherwise, the battery may fall and could used, it will slowly discharge.
cause product damage or injury.

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• When the battery level is low, recharge Maintenance
it. If the level of the battery remains low
for a long period of time, it can cause the NOTE
performance of the battery to degrade. • Sometimes the wheel of a brush can scratch
• Clean the multi-use wet pad of the wet the floor. Before using the vacuum cleaner,
brush gently with hands by using a washing check the status of the wheels of the brush.
soap. ––If there is foreign matter on the wheel of
• If the wet pad is exposed to heat or the brush which cannot be removed easily,
softener, it may be modified and product contact a Samsung service center.
performance can be degraded. • If the inner part of the wet brush is clogged
• The multi-use wet pad can be cleaned using with a large foreign matter, spinning speed
a washing machine. However, if it is boiled, decreases or stops.
the pad may be modified or discolored and
CAUTION
product performance can be degraded.
• Use a genuine wet pad of Samsung • Storing the vacuum cleaner in sunlight for
Electronics for wet brush. long hours may cause parts of the vacuum
to deform or discolor. Therefore, after
• If the wet brush is used without a wet
cleaning the parts of the vacuum cleaner,
pad, any product malfunction will not be
dry them in the shade.
covered by warranty and a service fee will
be charged. • Do not clean the brush of the vacuum
cleaner with water. Cleaning it with water
• When you purchase an additional multi-
can cause the brush to deform or discolor.
use wet pad for the wet brush, contact a
Samsung service center. • Before cleaning the wall mount, you must
unplug the wall mount.
• When you purchase an additional single-use
wet pad, check the model name VCA-SPA90. • If you notice a continuous reduction in
suction or the vacuum cleaner overheats
CAUTION abnormally, replace the ultra fine dust filter.
• When the spinning brush (drum) inside a • After cleaning <a dustbin>, <a metal mesh
brush is working, do not touch the brush. grille filter>, or <a washable micro filter>
––Otherwise, your hand can be caught and it with water, dry in the shade.
may cause an injury. ––When heat is applied, product
• Before using the wet brush, detach the wet malformation may occur.
pad and put some water on it, then reattach
it to the spin disk.
• Do not use the vacuum cleaner on items that
can be scratched (TV and monitor screens,
etc.)
APPENDIX

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 Troubleshooting
Before calling for service, review the problems and solutions below. If none of the suggested
solutions resolve your problem, please visit our website at www.samsung.com or call Samsung
Customer Care. Note that you will be charged for any service calls in which no defects were
found.

Problems Solutions
• Check the battery level and charge the battery.
• Check whether the product is turned off, and then press the
power button to turn it on.
The vacuum cleaner does • Check whether the pipe, dustbin or brush is blocked.
not work. • Check whether the washable micro filter is inserted correctly.
• If the vacuum has not been used for a long time, charge the
battery.
• If the battery dies, replace the battery.
• Check whether a brush, dustbin or pipe is clogged with foreign
Suction force decreases matter and remove it.
suddenly and the vacuum • Check whether the pipe, dustbin is fully filled with dust. If it is,
makes a vibrating sound. empty the bin.
• Check whether the filter is dirty. If it is, clean the filter.
• Confirm that the voltage provided to the wall mount matches
the requirements of the wall mount.
The vacuum cleaner • Check if the vacuum cleaner is turned on, and then check if the
cannot be charged. LED of the battery level indicator is turned on.
• Check if foreign matter (dust) is on the charging terminal.
Remove any foreign matter with a cotton swab or soft cloth.
• When the spinning brush stuck display is turned on, turn off the
vacuum and check whether the brush is clogged with foreign
matter. If so, remove the foreign matter and restart the vacuum.
The spinning brush (drum) • Check if the vacuum cleaner is turned on and then turn it off
inside a brush does not and on again.
work.
–– For the Soft Action Brush and Wet brush, if the overheating
prevention device of the brush motor operates, it may take
about 30 minutes to cool the motor.
APPENDIX

22 English
 Problems Solutions
• Empty the dustbin and clean the filters frequently.
–– As your vacuum cleaner is a new product, it may have a slight
An odor is coming from odor for the first 3 months after purchase.
the air outlet or filter of –– If you use the vacuum cleaner frequently, accumulated dirt in
the vacuum cleaner. the dustbin or dust on the filter may generate an odor.
• Replacement filters are available at your local Samsung service
agent.
Cleaning is finished but
• After cleaning, operate the vacuum for 10 seconds or more to
small dust particles come
suction up the small dust particles.
out of the brush.
• As this product has the overheating prevention device of the
motor, product will stop operation temporarily for the following
conditions.
–– When the vacuum operates with a full dustbin.
Vacuum cleaner stops –– When the vacuum operates with suction part or brush
operation during cleaning. clogged.
–– When the Extension Crevice Tool is used for long hours.
• After correcting the cause of the problem, turn the product
on again. (This case may differ depending on the ambient
temperature.)
• Materials of a mat (childcare center mat, noise prevention mat
Static electricity occurs for between floors, etc.) may cause the static electricity.
when cleaning a thick and
–– Move the brush on a normal floor for a while and clean again,
soft mat.
then the static electricity should disappear.

• This Vacuum cleaner is approved the following.

––The Low Voltage Directive 2014/35/EU
––The EMC Directive 2014/30/EU
APPENDIX

English 23
LITHUANIA 8-800-77777 www.samsung.com/lt/support
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210 608 098
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Dias úteis das 9h às 20h
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DJ68-00899B-02