PROTEUS XR/a

GE MEDICAL SYSTEMS Service Manual

REV 20 DIRECTION 2273022-100

3-6 DIAGNOSTICS
This chapter describes diagnostics tools based on error codes and specific
diagnostics.
BEFORE ANY MANUAL INTERVENTION, ENSURE THE MAIN POWER IS
WARNING OFF. APPLY LOCK OUT-TAG OUT PROCEDURE FOR YOUR OWN SAFETY
WHEN MANIPULATING INSIDE THE EQUIPMENT IS REQUIRED.
3-6-1 Detailed Error Description & Troubleshooting Guide
The first part details errors, while the warning errors are listed in a second part of
this chapter.
The table below provides guidelines to troubleshoot Generator and Collimator
Jedi Error Codes
problems based on error code.
For each code, there is:
-Associated message and additional explanation related to the error
occurrence.
-List potential cause, in the order of expected probability.
Codes are sorted by ascending order both for simplified code and error code.
Refer to the theory of operation for error code structure for Generator error code.
Information about associated data structure is located at the end of each error
code subset whenever it applies.
Whenever wiring, cabling, LED check is mentioned in the recommended actions,
refer to the central listing.
Errors
Tube spits detection Errors (Code 30)

Class 2 Message/explanation Potential cause

Error code
Tube spit (kV+ and kV- dropped) x-ray tube spit.
30-0301 kV drop/spit detected
Tube spit (kV+ has dropped) 1. Anode side Tube spit.
30-0302 kV drop/spit detected on Anode side 2. Anode HV cable
3. HV tank
Tube spit (kV- has dropped) 1. Cathode side Tube spit.
30-0303 kV drop/spit detected on cathode side 2. Cathode HV cable
3. HV tank
kV regulation error 1. smooth HV tube spits
30-0304 This is a slow speed safety circuit in case of 2. kV control board (HV
“smooth” spits. regulation problem)
3. too much line impedance
4. half of AC/DC capacitors
open
5. Inverter (parallel inductor or
filtering capacitors)
6. HV tank
Re-starting safety. (unknown reason) 1. External unknown cause.
30-0305 Error occurring on safety line, while No root error 2. kV control board.
present at the error inputs (Err 0301 to 0304). This
is probably due to transient interference (Spikes).

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SPITS(data=1:Anode,2:cathode,4:Both,8:kV 1. Cathode spit if data =1/

30-0324 regul) anode spit if data=2 ,spits on
both if data =4
Cathode/anode HV cable
2. HV tank
3. IF data=8 run diagnostic for
error 0304H above

Anode Rotation errors (Code 40)

Class 4 Message/explanation Potential cause

Error code
No CAN message 1. kV Control main
40-0101 received within 5 sec’s software lost
The rotation board has not 2. kV control or Rotation
received any signal from board driver failure
the kV control main 3. Bad contact on one of
software for the last 5 sec., the pin on the CAN bus
interpreted as a loss of line connector
communication
Database not correct. Wrong kV control Database.
40-0102 The firmware of the It can only happen at power
rotation board has up.
detected that the
Database received from
the kV control board has
wrong data.
Rotation current overload 1. Rotation board
40-0103 Rotation board has 2. Wrong Database
detected Main or auxiliary (improbable)
rotation current too high
compared to the max.
Tube motor current.
Rotation current openload 1. Tube stator winding is
40-0104 Rotation board detected open circuit: x-ray tube
that no current is flowing to 2. Incorrect wiring (Open)
the motor. 3. No DC bus on Rotation
board
4. Rotation board
Rotation phases 1. One rotation wire
40-0105 unbalanced missing
The amplitude difference 2. Rotation board
of the current between 3. Wrong tube
main and auxiliary is too configuration database
large.
Rotation phase error Rotation board
40-0106 The rotation board has
detected that the current in
the anode stator does not
show the correct phase
shift between main and
auxiliary.

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REV 20 DIRECTION 2273022-100

Error code Message/explanation Potential cause

Rotation Inverter 1. Rotation board
40-0107 permanent overcurrent 2. Tube stator winding in
An overcurrent has been short circuit -> x-ray tube
detected and 3 restart 3. Wiring incorrect
have been tried (shorted)
unsuccessfully within a
single rotation state
Rotation command error. No hardware failure
40-0108 Rotation board has
informed kV control board
that the command was
erroneous; this is a
DEBUG error.
MAINS_DROP has failed 1. Interference (spikes)
40-0109 The firmware of the 2. Mains drop
rotation board has 3. Cable or connector
detected the mains_drop contact in DC bus
signal activation and between power unit and
transmitted error to kV auxiliary unit
control 4. Rotation board
PRD error Rotation board
40-0110 Firmware checksum, RAM
test and EPLD access are
performed at power up or
reset.
F0 main frequency Rotation board
40-0111 problem.
EPLD has not applied the
inverter start command.
Unknown Rotation error. Software problem
40-0149 The main software
received an error from
rotation board with no
error code associated.
Error message from rotor Hardware/Software Conflict
40-111 firmware

Associated data structure:

PRD error:

component failure:
0001H=RAM
0002H=RAM stack
0200H=EPLD
8000H=program checksum

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Rotation database error:

2 bytes data, each value points to a specific parameter found as being erroneous

other errors:
rotation state:
0=inverter OFF
1=acceleration 0 to low speed
2=acceleration 0 to high speed
3=acceleration low speed to high
4=low speed run
5=high speed run
6=high speed to low speed brake
7=brake reverse
8=brake DC

Filament Heater errors (Code 50)

Class 4 Message/explanation Potential cause

Error code
50-1201 No CAN message received within 5 1. kV Control main
50-0201 sec’s software lost
The Heater board has not received 2. kV control or Heater
any command from the kV control board driver failure
main software for the last 5 sec., 3. Bad contact on one of
interpreted as a loss of the pin on the CAN bus
communication line connector
50-1203 Heater inverter permanent Heater board
50-0203 overcurrent. (SW limit)
Issued by the heater board when an
overcurrent has been detected and 3
restarts have been tried without
success within 100 ms
50-1204 Filament permanent open circuit. 1. X-ray tube filament open
50-0204 Issued by the heater board when an 2. Heater to HV tank cable
open has been detected and 3 3. Cathode HV cable or pin
restarts have been tried without contacts
success within 100 ms 4. Open circuit in filament
transformer inside HV
Tank.
50-1205 Heater Inverter permanent short Heater board
50-0205 circuit (HW limit)
Issued by the heater board when a
short circuit has been detected and 3
restarts have been tried without
success within 100 ms
50-1206 Filament current too high on inverter 1 1. Tube Database or
50-0206 for “Pre-Heat” calibration
This is the result of an integrated 2. Heater board
value of the RMS current
measurement on Heater board
comparison with max. Tube value in
Database.
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Error code Message/explanation Potential cause

50- 0207 Filament current too high on inverter 1. Tube Database or
50-0207 1 for “Boost” calibration
Same as above 2. Heater board
50-0208 Filament current too high on inverter 1. Tube Database or
50-0208 1 for “Heat” calibration
Same as above 2. Heater board
50- Heater command error No hardware failure
50-0209 Heater board has informed kV
control board that the command was
erroneous; this is a DEBUG error.
Current under estimated fork/range Heater board
50-0210 RMS filament current measurement
(every 0.5 msec.) on heater board is
too high
Current under estimated fork range 1. Open circuit
50-0211 RMS filament current measurement 2. Heater board
(every 0.5 msec.) on heater board is
too low
MAINS_DROP detected. 1. Interference (spikes)
50-0212 The firmware of the Heater board 2. Mains drop
has detected the mains_drop signal 3. Cable or connector
activation and has transmitted error contact in DC bus
to kV control between AC/DC and
auxiliary unit
4. Heater board
50-1213 PRD error 1. Heater board
50-0213 Firmware checksum, RAM test and 2. No -15V on Heater
EPLD access are performed at board
power up or reset.
50-1214 Boost too long on inverter 1. May be a loss of
50-0214 Boost command stayed longer than communication during
400 ms boost.
50-1215 Filament selection error. Heater board
50-0215 The relay on the Heater board
selecting the filament is in the wrong
position with respect to the selection
50-1216 Measured current while inverter OFF Heater board
50-0216 Inverter current has been measured
while the inverter was not
commanded
50-1221
50-1221 Filament Database not correct Wrong kV control
50-1222 50-0221 The firmware of the heater board has Database. It can only
50-1223 50-0222 detected that the Received Database happen at power up.
50-1224 50-0223 from kV control contains erroneous
50-0224 data for Tube 1, 2, 3, or 4.
50-1248 Unknown heater error Software problem.
50-0248 The main software received an error
50-0249 from heater board with no error code
50-1249 associated.

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REV 20 DIRECTION 2273022-100

Associated data structure:

PRD error:
component failure:
0001H=RAM
0002H=RAM stack
0200H=EPLD
8000H=program checksum

Filament database error:

2 bytes bitmap (LSByte=small focus, MSByte=large focus)
Each bit points to an erroneous parameter
other errors:
1 byte bitmap with the following structure:
bit7 (MSB) bit6 bit5 bit4 bit3 bit2 bit1 bit0 (LSB)
focus selected tube selected small focus state large focus state
0=small focus selected 1=tube 1 selected 0=inverter OFF 0=inverter OFF
1=large focus selected 2=tube 2 1=preheat 1=preheat
3=tube 3 2=boost 2=boost
4=tube 4 3=heat 3=heat
Exposure errors (Code 60)

Class 3 Message/explanation Potential cause

Error code
No kV feedback on anode 1. HV cable short circuit
60-0306 side 2. HV tank
kV measured <12 kV 0,5 ms 3. kV control board (less
after start of exposure on probable)
anode side only
No kV feedback on cathode 1. HV cable short circuit
60-0307 side 2. HV tank
kV measured <12kV 0,5ms 3. kV control board (less
after start of exposure on probable)
cathode side only
No kV Feedback (on anode 1. HV tank
60-0308 and cathode) 2. kV control board
kV measured <12 kV 0,5 ms
after start of exposure on both
anode and cathode.
kV detected during kV Improper setup before the
60-0309 diagnostics. diagnostic is run.
KV measured during inverter
diagnostics while no kV must
be generated.
kV MAX detected kV control
60-0310 kV reached 160 kV during
exposure
ILP current not OK. 1. Inverter LC resonant
60-0311 The current in the parallel circuit (Inverter coil assy,
resonant circuit of the inverter capa inverter assy.)
did not rise at the beginning 2. Inverter
of the exposure. 3. kV control

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REV 20 DIRECTION 2273022-100

Class 3 Message/explanation Potential cause

Error code
60- ILR current not OK See above
0312H The current in the serial
resonant circuit of the inverter
did not rise at the beginning
of the exposure.
60- Inverter max. ILR current 1 HV tank
0313H detected. 2 kV control
This is a hardware detection
of maximum current in serial
resonant circuit.
60- ILR Current time out. 1. kV control
0314H The current resonant 2. Inverter
frequency is lower than 3. Current measurement
expected circuit.
60- Spit Max error. Reasonably x-ray tube
0316H kV control has detected the
number of tube spits during
exposure has reached the
limit (see theory of operation,
software section)
kV did not reach 75% after 20 kV control
60-0318 ms.
Indicates that there were no
HV ON signal generated for
exposure time count-up
kV unbalanced detected. HV tank
60-0319 Detects that there is more
than 12 kV difference
between kV+ and kV -
FPGA problem; Safety hit 1. This may be due to
60-0320 with unknown reason transient interference
No error at the inputs while (Spikes).
checking for error source. 2. SW bug
Spit retry failed Tube or HV cable
60-0321
ILP and ILR current not OK 1. Inverter LC resonant
60-0323 No inverter current measures circuit. (Inverter coil
at the beginning of the assy, capa inverter assy,
exposure cabling)
2. Inverter
3. kV control board
No mA feedback 1. HV tank
60-0401 mA measurement function: 2. kV control board
kV control has detected no 3. x-ray tube (filament
mA feedback 20 ms after the open)
beginning of the exposure.
mA scale error 1. kV control board
60-0402 mA has been measured to be 2. default filament currents
either too low or too high with not correctly adjusted
respect to mA demand 20 ms 3. HV Tank (improbable)
after the beginning of the
exposure

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Class 3 Message/explanation Potential cause

Error code
mA accuracy exceeded 5% Tube spit
60-0403 Measured mA every 50 msec
(Class 2 error) exceeded 5% of mA demand.
This error is logged, but does
not stop the exposure.
Inverter Gate Power Supply 1. Inverter (gate command
60-0504 error board)
gate supply voltage has 2. kV control board
dropped below the level 3. Generator input voltage
required to drive the IGBTs too low or line
properly impedance too high
Exposure backup mAs 1. Exposure command line
60-0801 exceeded stuck to the active state
The exposure command last 2. kV control board
so long that the maximum 3. Heater board
mAs allowed has been
reached.
Exposure backup time 1. System
60-0802 exceeded. 2. System-Generator cable
The exposure command last 3. I/F board: exposure line
longer than the duration that stuck to the active state
was loaded by the system
(Backup time + 5%.)
Exp cmd while gene not 1. Software bug/problem
60-0803 ready. 2. Cable / communication
generator received an problem
exposure command while not 3. External cause (Spikes)
in ready state
Time counter error. kV control board
60-1411 Error found in verifying the
counter normal operation.
mAs counter error kV control board
60-1407 Error found in verifying the
counter normal operation.
AEC counter error 1. ION chamber
60-1408 If there is no AEC feedback in 2. AEC cable, connection
AEC station exposure. 3. AEC board
4. kV control
mAs meter saturated. kV control
60-1409 A check is done on mAs
counter operation at the
beginning of exposure and
found the mAs meter with
unrealistic value.
FPGA locked. 1. Software problem
60-1410 FPGA detected an error and 2. kV control
did not allow start exposure
after exposure command
symbol was received
Tomo exposure cut by Check the TOMO angle
60-1420 Tomography

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Power supply (Code 70)

Class 4 Message/explanation Potential cause

Error code
DC bus out if range (<400 1. mains problem (Too low
70-0501 or >850) or too high)
2. One phase missing at
Generator input
Inverter Gate Power 1. Mains
70-0503 Supply error (checked at 2. Cable pb
prep) 3. Gate command board
(Inverter)
4. kV control
Mains power supply has unknown
70-0505 dropped During exposure
DC Bus 1 phase Not Proteus
70-0506 precharge error
DC Bus 1 phase discharge Not Proteus
70-0507 error
AEC cell HV supply error Power supply 230Vdc for
70-0510 AEC failed
Unknown LVPS error Software problem
70-0549 The main software
received an LVPS error
with no error code
associated.
Detected +160 V too high 1. LVPS
70-0553 +160 V is higher than 225 2. Heater board
V (measured on heater
board)
Detected +160 V too low 1. LVPS
70-0557 +160 V is lower than 110 2. Heater board
V (measured on heater
board)
Class 4 Message/explanation Potential cause
Error code
Detected +15 V too high 1. LVPS open circuit
70-0563 +15 V is higher than 17.3 2. Heater board
V (measured on heater
board)
Detected +15 V too low 1. LVPS open circuit
70-0567 +15 V is lower than 13 V 2. Heater board
(measured on heater 3. rotation (short circuit)
board) kV control (short circuit)
(improbable)
Detected -15 V too high 1. LVPS open circuit
70-0573 -15 V is lower than -17.3 V 2. Heater board
(measured on heater
board)
Detected -15 V too low 1. LVPS (open circuit)
70-0577 -15 V is higher than -13 V 2. Heater board
(measured on heater 3. rotation (short circuit)
board) 4. kV control (short circuit)
(improbable)

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Hardware errors (Code 80)

Class 4 Message/explanation Potential cause

Error code
Rotation board 1. Rotation board
80-0180 communication problem. 2. Control bus cable
kV control board 3. kV control
communication Watch Dog
with Rotation board
popped up because it did
not get reply from Rotation
board.
Rotation board has reset. 1. Rotation board
80-0181 kV control has detected 2. Interference (Spikes)
the Rotation board has
reset. KV control will
reload Rotation Database.
Heater board 1. Heater board
80-0280 communication problem 2. Control bus cable
kV control board 3. kV control
communication Watch Dog
with Heater board popped
up because it did not get
reply from Heater board.
KV conversion error KV control board
80-0321 KV feedback measured
while no KV generated
kV ref ADC / DAC failed KV control board
80-0322 kV control DAC and ADC
capability are permanently
tested for coherency.
RTL error (+ associated 1. system communication
80-0601 data to check which of the power supply (for isolated
4 RTL lines) communications)
Real Time Lines show a 2. system communication
wrong state. RTL’s are cable
tested on a regular basis 3. system interface board
in stand by. 4. system interface to kV
control flat cable
5. kV control board
External CAN bus off 1. system communication
80-0602 power supply (for isolated
communications)
2. system communication
cable
3. system interface board
4. system interface to kV
control flat cable
5. kV control board
Tube Fan supply error. 1. No 115 V tube cooling
80-0902 Rotation board has supply
detected that a wrong 2. Rotation board
voltage is applied to the
tube fan

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REV 20 DIRECTION 2273022-100

Class 4 Message/explanation Potential cause

Error code
Internal CAN bus off 1. kV control
80-1402 Can device on kV control 2. Control bus cable
board detected abnormal 3. Heater or Rotation
level on it’s 2 line and sent
error to the CPU
Connection Fault Multiple, but likely
80-1403 One of the flat cable improbable.
connector is not connected
in Generator.
FPGA configuration kV control board.
80-1404 problem.
Detected during power up.
The kV control main
software cannot load the
FPGA.
Tank temperature sensor kV control
80-1405 problem. HV tank
Means that t° value of the
HV tank is < 10°C

Application errors (Code 90)

Class 4 Message/explanation Potential cause

Error code
NV RAM checksum pb. 1. Database problem
90-0701 Generator kV control 2. External cause (Spikes)
board has detected 3. kV control
corruption in the NV Ram
verification (After power
up)
Software problem. 1. Software or Database
90-0702 problem.
2. kV control board failure.
Watchdog reset has just 1. Software or Database
90-0703 occurred. problem.
This error is logged when 2. kV control board failure.
the CPU of the kV control
board is reset by it’s
Watch Dog timer.
Rotation/Heater hold too Software problem.
90-0704 long.
Will pop up if preparation
command from the system
is maintained longer than
3 minutes.
Configuration error. Software/hardware conflict.
90-0705

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Communication errors (code 100)

Class 4 Message/explanation Potential cause

Error code
Debug screen com. error Engineering use
100-0603
Database download error 1. Database file incorrect
100-0604 Generator has detected a 2. Transmission problem
problem during Database
download
TAV communication error. 1. Software / laptop
100-0605 Generator has detected a problem
communication problem 2. Cable problem
between the I/F and the
service laptop (When
generator is controlled by
the laptop)
MPC/Madrid 1. Cable, connection
100-0606 Communication error. problem between
No reply from the console. Generator and the
(This error message can console.
be seen using the service 2. Interface board
laptop) 3. kV control board
4. Cabling between kV
control board and IF
board
5. Console problem

Not Proteus
AEC communication error 1. AEC board
100-1301 KV Control has detected a 2. I/F board
communication problem 3. kV control
with AEC board. 4. Wiring

Thermal errors (code 110)

Class 5 Message/explanation Potential cause

Error code
Tank Thermal Error 1. HV tank too hot; normal
110-0804 HV tank temperature error
measurement has reached 2. HV tank
60 degree C 3. kV control
70 degree C thermal 1. X-ray tube too hot;
110-0903 safety error normal error
70° loop detected open 2. Wiring problem
3. Sensor problem (Tube)
4. rotation board

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Thermal errors (code 120)

Class 5 Message/explanation Potential cause

Error code
Tomo brightness not good Technics (kV,mA) not set at
120-1500 the correct value. The
brightness signal is out
of range (+/-20%)

Exposure switch released Handswitch has been

120-1501 released before the end
of exposure
AEC CUT off error Backup time or mAs too
120-1502 short; AEC did not cut
the exposure

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