Kiox

Online Version (BUI330)

en Original operating instructions

 English – 2

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Table of contents
Introduction ..................................................................................6
About Warnings ...................................................................... 6
General Warnings.................................................................... 6
Using your Manual ................................................................... 8
Graphics ........................................................................8
Safety instructions .........................................................................9
Safety Warnings for charging the on-board computer battery ...... 11
Safety Instructions in Conjunction with the Navigation System..... 13
Privacy notice....................................................................... 14
Congratulations ...........................................................................15
Product description and specifications............................................15
Intended use ........................................................................ 15
Product features ................................................................... 17
Technical data ...................................................................... 18
Fitting.........................................................................................19
Fitting and removing the on-board computer (see figure A) ......... 19
Operation ...................................................................................21
Operating logic ..................................................................... 21
Before initial commissioning ................................................... 21
Switching the on-board computer on/off...........................21
Selecting system settings ...............................................22
Setting up the eBike system.................................................... 23
Requirements ...............................................................23
Switching the eBike system on/off ...................................23
Energy supply of the on-board computer .................................. 23
Battery Charge Indicator ........................................................ 24
Storage mode/resetting the Kiox ............................................. 25
Setting the assistance level..................................................... 26
Switching the push assistance on/off ....................................... 27
Switching bicycle lights on/off................................................. 27

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Creating a user ID.................................................................. 27

Connecting the On-Board Computer with the Bosch
eBike Connect ...................................................................... 28
Activity tracking.................................................................. 28
eShift (optional) ................................................................... 28
eSuspension (optional).......................................................... 29
Lock (premium function)........................................................ 29
Compatibility................................................................30
Setting up the Lock function ...........................................30
How it works.................................................................30
Replacing eBike components and the Lock function ...........31
Software updates.................................................................. 32
Powering external devices from the USB port ............................ 32
Displays and settings of the on-board computer................................33
Screen sequence .................................................................. 33
Start page ............................................................................ 34
Status screen ...................................................................... 36
<Settings> .......................................................................... 36
Quick Menu......................................................................... 40
Troubleshooting.................................................................... 41
Displays and settings
of the Bosch eBike Connect smartphone app....................................45
Activation of the Bosch eBike Connect Application..................... 45
Registration via Smartphone................................................... 45
Main Menu of Bosch eBike Connect ......................................... 47
<Activities> menu item .................................................48
<Map> Menu Item.........................................................48
<My eBike> Menu Item..................................................49
<Shop> menu item........................................................49
Displays and Settings of the Online Portal ........................................51
Online Registration................................................................ 51
Online Portal Main Menu ........................................................ 52
<Route Planning> menu item.........................................52

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<Activities> menu item .................................................55

<My eBike> menu item .................................................55
<Help> menu item ........................................................55

Profile Menu Item ..................................................55

Maintenance and servicing ............................................................56
Maintenance and cleaning ...................................................... 56
After-sales service and advice on using products ....................... 56
Transport............................................................................. 57
Battery Recycling Program ..................................................... 57

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Introduction
About Warnings
This manual contains many DANGER, WARNING, and CAUTION indicators
concerning the consequences of failure to use, assemble, maintain, store,
inspect and dispose of a Bosch-equipped eBike in a safe manner.
– The combination of the safety alert symbol and the word DANGER indi-
cates a hazardous situation that, if not avoided, will result in death or seri-
ous injury.
– The combination of the safety alert symbol and the word WARNING indi-
cates a hazardous situation that, if not avoided, could result in death or
serious injury.
– The combination of the safety alert symbol and the word CAUTION indi-
cates a hazardous situation that, if not avoided, could result in minor or
moderate injury.

General Warnings
Read all safety warnings and all instructions. Failure
to follow the warnings and instructions may result in
death or serious injury.

Save all safety warnings and instructions for future reference.

The term battery pack used in these operating instructions refers to all orig-
inal Bosch eBike battery packs.
u Read ALL accompanying manuals before riding the bike for the first
time. Your Bosch Drive System comes with additional manuals and docu-
ments provided by the manufacturer of the bicycle and other compo-
nents. Failure to read and understand safety information can result in
death or serious injury.

WARNING
u This manual contains important safety, performance and service in-
formation. Read it before you take the first ride on your new bicycle, and
keep it for reference. The manual can also be found online at
www.bosch-ebike.com.

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u This manual is intended to be read together with the separate user

manual provided with your bicycle. Be sure to read all provided docu-
ments including labels on the product before your first ride.
u Take responsibility for your own SAFETY. If you have any questions or
do not understand something, consult with your dealer or the bicycle or
component manufacturer.
u Some eBike accessories may present a choking hazard to small chil-
dren. Keep these accessories away from children.

CAUTION
u The Bosch Drive System adds weight to your bicycle which you may
not be used to lift. Avoid injury, use proper lifting techniques.

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Using your Manual

In addition to the functions outlined here, changes to software relating to
troubleshooting and functional modifications may be introduced at any time.
Graphics
The bicycle shown in this manual may differ slightly from your bicycle, but
will be similar enough to help you understand our instructions.
RIGHT-HAND and LEFT-HAND sides are determined by facing in the direc-
tion the bicycle will travel when going forward. When you see a broken line
(------), the item referred to is hidden from view.

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Safety instructions
Read all the safety information and instructions. Fail-
ure to observe the safety information and follow instruc-
tions may result in electric shock, fire and/or serious in-
jury.
Save all safety warnings and instructions for future reference.
The term battery pack used in these operating instructions refers to all orig-
inal Bosch eBike battery packs.
u Read and observe the safety warnings and instructions in all operat-
ing instructions of the eBike system and your eBike.
u Do not allow yourself to be distracted by the display of the on-board
computer. If you do not concentrate exclusively on the traffic around
you, you risk being involved in an accident. If you want to change any set-
tings on the on-board computer other than the assistance level, always
stop before entering the relevant data.
u Set the display brightness such that you can adequately see impor-
tant information like speed or warning symbols. An incorrectly set dis-
play brightness can result in dangerous situations.
u Do not open the on-board computer. Opening the on-board computer
can result in irreparable damage and void your warranty.
u Do not use the on-board computer as a handle. Lifting the eBike up by
the on-board computer can cause irreparable damage to the on-board
computer.
u The push assistance function must only be used when pushing the
eBike. There is a risk of injury if the wheels of the eBike are not in contact
with the ground while using the push assistance.
u When the push assistance is activated, the pedals may turn at the
same time. When the push assistance function is activated, make sure
that there is enough space between your legs and the turning pedals to
avoid the risk of injury.
u When using the push assistance, ensure that you can always control
the eBike and hold it securely. The push assistance can be suspended
under certain conditions (e.g. obstacle on the pedal or accidentally slip-
ping off the button of the operating unit). The eBike can suddenly move
backwards towards you or start to tip. This poses a particular risk for the

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user if there is an additional load. When using the push assistance on the
eBike, do not place the eBike in situations in which you cannot hold the
eBike by yourself.
u Do not stand your bicycle upside down on its saddle and handlebars
if the on-board computer or its holder protrude from the handlebars.
This may irreparably damage the on-board computer or the holder. Also
remove the on-board computer before placing the bicycle on a wall
mount to ensure that the on-board computer does not fall off or become
damaged.
u Caution! When using the control unit with Bluetooth®, this may cause in-
terference that affects other devices and systems, airplanes and medical
devices (e.g. pacemakers, hearing aids). Similarly, the possibility that
this may cause damage to humans and animals in the immediate vicinity
cannot be completely excluded. Do not use the control unit with
Bluetooth® in the vicinity of medical devices, gas stations, chemical
plants, areas with a potentially explosive atmosphere or on blast sites. Do
not use the control unit with Bluetooth® in airplanes. Avoid using the de-
vice in close proximity to your body over an extended period of time.
u The Bluetooth® word mark and logos are registered trademarks owned by
Bluetooth SIG, Inc. and any use of such marks by Bosch eBike Systems is
under licence.
u The on-board computer is fitted with a radio interface. Local operat-
ing restrictions, e.g. in airplanes or hospitals, must be adhered to.
u Do not enter information or make selections while riding. Interacting
with the display unit while riding can lead to accidents causing serious in-
jury or death. You must observe road and traffic conditions, and comply
with traffic laws at all times.
u Using your mobile device while operating an eBike may be distract-
ing. Distracted driving is a serious safety concern and can lead to ac-
cidents causing serious injury or death. In order to prevent dis-
tracted driving, most devices come equipped with a “Do Not Disturb”
mode. The “Do Not Disturb” mode should be used while operating an
eBike. Please consult your device-specific instructions for more informa-
tion. You, as the eBike operator, are fully responsible for ensuring that
you pay attention to road conditions and comply with traffic laws at all
times.

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u Do not activate push assistance function while riding on the bike.

Only use push assitance function when pushing the eBike.
u Please note that certain State or local laws may require that class III
eBikes must be equipped with a functioning speedometer that displays
speed in miles per hour. Riders must be aware of any and all applicable
rules and regulations related to the operation or use of class III eBikes in
any applicable jurisdictions before operating or otherwise using this
product.

Safety Warnings for charging the on-board computer battery

u Only charge the on-board computer with USB power source (5 V,
1000 mA max) and USB cable rated at least 1000 mA. Using USB
power source or USB cable not appropriately rated for the application
may result in fire, explosion or personal injury.
u Charge the on-board computer in temperatures above +32 degrees F
(0 degrees C) and below +104 degrees F (40 degrees C). Store on-
board computer in locations where temperatures will not exceed
104 degrees F (40 degrees C). This is important to prevent serious
damage to the battery in the on-board computer.
u Do not expose on-board computer to fire or excessive temperature.
Exposure to fire or temperature above 212 °F (100 °C) may cause explo-
sion.
u Do not recharge the on-board computer (via USB port) in damp or
wet environment. Water entering on-board computer may result in elec-
tric shock or fire.
u Never submerge on-board computer in fluid of any kind or allow fluid
to enter them. Corrosive or conductive fluid (such as seawater or indus-
trial chemical or bleach containing products, etc.) can cause short circuit
which may result in fire, personal injury and property damage.
u Battery leakage may occur under extreme usage or temperature con-
ditions. Avoid contact with skin and eyes. The battery liquid is caustic
and could cause chemical burns to tissues. If liquid comes in contact with
skin, wash quickly with soap and water. If the liquid contacts your eyes,
immediately flush eyes with water for a minimum of 15 minutes and seek
medical attention.
u Place on-board computer on flat nonflammable surfaces and away
from flammable materials when recharging on-board computer using

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external USB power source. Carpeting and other heat insulating sur-
faces block proper air circulation which may cause overheating of the on-
board computer. If smoke or melting of the on-board computer is ob-
served, unplug the external USB power source immediately and do not
use the on-board computer. Contact customer service immediately.
u Before each use, check the on-board computer, cable and plug. If
damage is detected, do not use the on-board computer. Damaged on-
board computer, charging cables and plugs increase the risk of a fire, ex-
plosion and personal injury.
u Do not disassemble on-board computer. No user serviceable part in-
side. Incorrect reassembly or damage may result in fire or explosion.
NOTICE: This device complies with part 15 of the FCC Rules. Operation is
subject to the following two conditions:
1. This device must not cause harmful interference, and
2. this device must accept any interference received, including interfer-
ence that may cause undesired operation.
NOTICE: Changes or modifications made to this equipment not expressly
approved by the Robert Bosch GmbH may void the FCC authorization to op-
erate this equipment.
NOTE: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules. These lim-
its are designed to provide reasonable protection against harmful interfer-
ence in a residential installation. This equipment generates, uses and can ra-
diate radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio communica-
tions. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equip-
ment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
– Reorient or relocate the receiving antenna.
– Increase the separation between the equipment and receiver.
– Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
– Consult the dealer or an experienced radio/TV technician for help.
Radiofrequency radiation exposure Information: The radiated output
power of the device is far below the FCC radio frequency exposure limits.

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Nevertheless, the device shall be used in such a manner that the potential
for human contact during normal operation is minimized.
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated
with minimum distance of 20 cm between the radiator and your body. This
transmitter must not be co-located or operating in conjunction with any
other antenna or transmitter.
ISED Notice (Canada)
This device contains licence-exempt transmitter(s)/receiver(s) that comply
with Innovation, Science and Economic Development Canada’s licence-ex-
empt RSS(s). Operation is subject to the following two conditions:
1. this device may not cause interference, and
2. this device must accept any interference, including interference that
may cause undesired operation of the device.
This equipment complies with Canada radiation exposure limits set forth for
an uncontrolled environment. This equipment should be installed and oper-
ated with minimum distance of 20 cm between the radiator and your body.
This transmitter must not be co-located or operating in conjunction with any
other antenna or transmitter.

Safety Instructions in Conjunction with the Navigation

System
u Do not plan any routes while riding. Make sure that you come to a
complete stop and only input a new destination while at a standstill.
If you do not concentrate exclusively on the traffic around you, you risk
being involved in an accident.
u Discontinue following your route if the navigation system suggests a
path for you to take that may be risky or dangerous for you according
to your capabilities as a rider. Allow the navigation system to select an
alternative route for you instead.
u Make sure to observe all traffic signs regardless of the route pro-
posed by the navigation system. The navigation system is unable to
take roadworks or temporary diversions into account.
u Do not use the navigation system in circumstances where special at-
tention must be given to safety, or if it is unclear how to proceed
(road closures, diversions, etc.). Always carry additional map sources
and means of communication.

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u The navigation system instructs you to perform an unsafe or illegal

maneuver. Cancel the navigation system and choose an alternative
route.
u The navigation system directs you into an unsafe area. Cancel the
navigation system and choose an alternative route.
u The navigation system does not direct you to the nearest emergency
facility when needed. Make an emergency call and inquire as to the
quickest available route.
u The location of the bicycle is indicated incorrectly by the navigation
system. Use a secondary source of information to determine where you
are located currently.
u The volume of the navigation system prevents you from hearing sur-
rounding traffic while riding. Ensure that you are able to perceive
sounds from traffic in the vicinity at all times, so that you can react to po-
tential dangers appropriately.
u NAVIGATION SERVICES ARE PROVIDED FOR PLANNING PURPOSES
ONLY. INFORMATION FROM NAVIGATION SERVICES MAY DIFFER FROM
ACTUAL CONDITIONS. USER MUST EXERCISE INDEPENDENT JUDGE-
MENT WHEN USING THE NAVIGATION SERVICES TO ENSURE THAT THE
ROUTE PROVIDED BY THE NAVIGATION SERVICES IS SAFE AND APPRO-
PRIATE FOR EBIKE USAGE.

Privacy notice
If the on-board computer is sent to Bosch Service because it requires servic-
ing, the data stored on the on-board computer may be transmitted to Bosch.

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Congratulations
Congratulations on purchasing your eBike computer.
Kiox controls your eBike and reliably displays all your key ride data.
– eBike on-board computer with separate operating unit
– Can be connected via Bluetooth® to a heart rate monitor
Updates
Kiox's range of functions is always being expanded. Keep your Bosch eBike
Connect smartphone application up to date. Via this application, you can
download new functions and transfer them to your Kiox.
In addition to the functions shown here, changes to software relating to trou-
bleshooting and functional enhancements may be introduced at any time.

Product description and specifications

Intended use
The Kiox on-board computer is designed to control Bosch eBike systems and
display riding data.
In order to use the Kiox on-board computer in full, a compatible smartphone
with the eBike Connect app (available in the App Store or from Google Play)
as well as registration in the eBike Connect portal
(www.ebike-connect.com) is required.

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(1)

(2)

(3)

(4)

(5)

(6)
(17)

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(7)
(8)

(9)
(12)

(10)
(11)
(13)

(19)

Product features
(1) On-board computer
(2) Display
(3) Bike light button
(4) On/off button for on-board computer
(5) Holder for on-board computer
(6) USB port
(7) Operating unit
(8) Next/right page button >
(9) Select button
(10) Previous/left page button <
(11) Decrease assistance level button –/
Scroll down button
(12) Increase assistance level button +/
Scroll up button
(13) Push assistance button
(17) Protective cap for USB porta)
(19) Holder for operating unit
a) Available as spare part

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Technical data
On-board computer Kiox
Product code BUI330
Max. charging current of USB portA) mA 1000
USB port charging voltage V 5
USB charging cableB) 1 270 016 360
Operating temperature °F +23 to +104
Charging temperature °F +32 to +104
Storage temperature °F +50 to +104
Internal lithium-ion battery V 3.7
mAh 230
Protection ratingC) IP57
Weight, approx. lbs 0.13
Bluetooth® Low Energy
– Frequency MHz 2400–2480
– Transmission power mW < 10
A) At an ambient temperature of < 77 °F
B) Not included as part of standard delivery
C) When the USB cover is closed

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Fitting
A
(1)

(18)
(15)
2

(14)

(16)
(5)

(1) On-board computer

(5) Holder for on-board computer
(14) Drive unit contacts
(15) Locking screw for on-board computer
(16) Headset screw
(18) Magnetic holder

Fitting and removing the on-board computer (see figure A)

Fit the lower part of the Kiox into the holder (5) first and tilt it forward gently
until you can feel that the on-board computer is firmly fixed in the magnetic
holder.
To remove the on-board computer, hold it by the top end and pull it toward
you until it disengages from the magnetic holder.
u When you park up the eBike, remove the on-board computer.
The on-board computer can be secured in place to prevent it from being re-
moved from the holder. To do this, loosen the headset screw (16) until the

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Kiox holder can be swiveled sideways. Put the on-board computer in the
holder. Screw the locking screw (M3, 6 mm long) from below into the thread
provided in the on-board computer (using a longer screw may damage the
on-board computer). Swivel the holder back into place and tighten the head-
set screw in accordance with the manufacturer's specifications.

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Operation
Operating logic
You can use the < (10) and > (8) buttons to switch between the different
riding value information pages (even while riding). This way, you can keep
both hands on the handlebars while cycling.
You can use the + (12) and – (11) buttons to increase or decrease the assis-
tance level.
The <Settings> that can be accessed via the Status screen cannot be
changed while riding.
You can use the select button (9) to perform the following functions:
– You can access the quick menu while riding.
– You can access the settings menu from the Status screen while station-
ary.
– You can confirm values and acknowledge informative hints.
– You can exit a dialog.
If the on-board computer is removed from its holder and not switched off, it
will display information regarding the last journey, as well as status informa-
tion. Press the bike lights button (3) to go to the next page.
If no button is pressed after the on-board computer is removed from the
holder, it will switch itself off after 1 minute.

Before initial commissioning

The Kiox is supplied with a partially charged battery. Before using it for the
first time, this battery must be charged for at least one hour via the USB port
(see "Energy supply of the on-board computer", page English – 23) or via
the eBike system.
The control unit should be attached such that the buttons are almost per-
pendicular to the handlebars.
When turning on the on-board computer for the first time, the language se-
lection is displayed and then you can use the menu item <Intro to Kiox> to
find out more about the main functions and displays. You can access this
menu item again at a later time via <Settings> → <Information>.
Switching the on-board computer on/off
To switch on and switch off the on-board computer, briefly press the on/off
button (4).

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Selecting system settings

Fit the on-board computer in the holder and proceed as follows while the bi-
cycle is stationary:
Go to the status page (use the button < (10) on the operating unit to get to
the first display) and press the select button (9) to call up the <Settings>.
You can use the – (11) and + (12) buttons to select the setting you want.
You can open the settings, as well as any additional submenus, using the se-
lect button (9). You can use the button < (10) to go back to the previous
menu from any settings menu.
The following settings can be changed in the <Sys settings>:
– <Brightness>
The brightness can be adjusted in steps of 10 % from 0–100 %. The val-
ues can be adjusted with the </> buttons and selected with the +/– but-
tons. When the <Automatic> option is selected, the brightness automati-
cally adjusts to the ambient light.
– <Time>
The values can be adjusted with the </> buttons and selected with the
+/– buttons.
– <Date>
The current date can be set here.
– <Time zone>
The correct time zone can be selected here.
– <24h format>
This time format can be switched on or off.
– <Bright background>
The bright background can be switched on or off.
– <Imperial units>
If this option is switched on, imperial measurements are used (e.g. miles
instead of kilometers).
– <Language>
The required language for the interface can be selected here from nine
options.
– <Factory reset>
This menu item can be used to reset the on-board computer to factory
settings.

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Setting up the eBike system

Requirements
The eBike system can only be activated when the following requirements are
met:
– A sufficiently charged eBike battery is inserted (see battery operating in-
structions).
– The on-board computer is properly inserted in the holder.
Switching the eBike system on/off
The following options are available for switching on the eBike system:
– Once the on-board computer and the eBike battery are fitted, briefly
press the on/off button (4) on the on-board computer.
– With the on-board computer inserted, press the on/off button on the
eBike battery (bicycle manufacturer-specific solutions are possible when
there is no access to the battery on/off button; see the operating instruc-
tions from the bicycle manufacturer).
The drive is activated as soon as you start pedaling (except for in the push
assistance function or with the assistance level OFF). The motor output de-
pends on the settings of the assistance level.
As soon as you stop pedaling when in normal operation, or as soon as you
have reached a speed of 20/28 mph, the eBike drive unit switches off the
assistance. The drive is automatically re-activated as soon you start pedaling
again and the speed is below 20/28 mph.
The following options are available for switching off the eBike system:
– Briefly press the on/off button (4) of the on-board computer.
– Switch off the eBike battery using its on/off button (some bicycle manu-
facturer-specific solutions prevent access to the battery on/off button;
see the bicycle manufacturer operating instructions).
– Remove the on-board computer from its holder.
If no power is drawn from the eBike drive for about 10 minutes (e.g. because
the eBike is not moving) and no button is pressed on the on-board computer
or the control unit of the eBike, the eBike system will switch off automati-
cally.

Energy supply of the on-board computer

If the on-board computer is in the holder (5), a sufficiently charged eBike
rechargeable battery is inserted into the eBike and the eBike system is

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switched on, then the on-board computer rechargeable battery is powered

and charged by the eBike rechargeable battery.
If the on-board computer is removed from the holder (5), the power is sup-
plied by the on-board computer battery. If the on-board computer battery's
charge is running low, a warning message appears on the display.
To charge the on-board computer battery, put the on-board computer back
in the holder (5). Note that if you are not charging the eBike battery, the
eBike system will automatically switch off after 10 minutes if it is not acti-
vated. If this happens, the on-board computer battery will also stop charg-
ing.
You can also charge the on-board computer via the USB port (6). To do this,
open the protective cap (17). Use a Micro USB cable to connect the USB
port on the on-board computer to a commercially available USB charger (not
included with the product as standard) or to the USB port of a computer
(max. 5 V charging voltage; max. 1000 mA charging current).
If the on-board computer is removed from the holder (5), all values of the
functions are saved and are still displayed.
Following use, the USB port must be carefully resealed with the protective
cap (17).
If the Kiox battery is not recharged, the date and time will be retained for up
to six months. When the on-board computer is switched on again, the date
and time will be reset if a Bluetooth® connection to the app has been estab-
lished and the smartphone has successfully identified the current location
via GPS.
Note: The Kiox only charges while it is switched on.
Note: If the Kiox is switched off during charging via a USB cable, the Kiox can
only be switched on again once the USB cable has been disconnected.
Note: To maximize the lifespan of the on-board computer battery, it should
be recharged for one hour every three months.

Battery Charge Indicator

The battery charge indicator of the eBike battery d (see "Start page",
page English – 34) can be read on the status page and in the status bar.
The eBike battery's state of charge is also indicated by the LEDs on the eBike
battery itself.

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Color of the indicator Meaning

Green The eBike rechargeable battery is
over 30 % charged.
Orange The eBike rechargeable battery is
charged between 15 % and 30 %.
Red The eBike rechargeable battery is
charged between 0 % and 15 %.
Red + ! The capacity for assisting the drive
has been used up, and assistance is
switched off. The remaining capacity
will be provided for the bike lights
and the on-board computer.
If the eBike battery is being charged on the bike, a corresponding notifica-
tion will be displayed.
If the on-board computer is removed from the holder (5), the state of charge
that was last displayed for the eBike rechargeable battery is saved.

Storage mode/resetting the Kiox

The on-board computer has an energy-saving storage mode, which mini-
mizes the rate at which the internal battery discharges. Setting to this mode
erases the date and time.
This mode can only be activated by pressing and holding the on/off but-
ton (4) of the on-board computer (for at least eight seconds).
If the on-board computer does not start when the on/off button (4) is
pressed briefly, the on-board computer is in storage mode.
You can deactivate storage mode by pressing the on/off button (4) for at
least two seconds.
The on-board computer detects whether it is in fully working order. If you
press and hold the on/off button (4) for at least eight seconds while the on-
board computer is in fully working order, it will go into storage mode. If, con-
trary to expectations, the Kiox is not in working order and cannot be oper-
ated, pressing and holding the on/off button (4) (for at least eight seconds)
will reset it. After being reset, the on-board computer will restart automati-
cally after approx. five seconds. If the Kiox does not restart, press the on/off
button (4) for two seconds.

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To reset the Kiox to its factory settings, select <Settings> → <Sys set-
tings> → <Factory reset>. All user data will be lost.

Setting the assistance level

On the operating unit (7), you can set the level of assistance you want the
eBike drive to provide you with while pedalling. The assistance level can be
changed at any time, even while cycling.
Note: In some models, the assistance level may be preset and cannot be
changed. There may also be fewer assistance levels available than stated
here.
The following assistance levels are available as a maximum:
– OFF: Motor assistance is switched off. The eBike can just be moved by
pedaling, as with a normal bicycle. The push assistance cannot be acti-
vated at this assistance level.
– ECO: Effective assistance with maximum efficiency, for maximum range
– TOUR/TOUR+:
TOUR: Steady support, for long-range touring
TOUR+: Dynamic support for natural and sporty driving (only in conjunc-
tion with eMTB)
– SPORT/eMTB:
SPORT: Powerful assistance, for mountain biking and for cycling in urban
traffic
eMTB: Optimum assistance whatever the terrain, rapid acceleration
when starting from a standstill, improved dynamics, top performance
(eMTB is only available in combination with drive units BDU250P CX,
BDU365, BDU450 CX and BDU480 CX. This also requires a software up-
date.)
– TURBO: Maximum assistance even at high cadences, for biking sports
To increase the assistance level, press the + (12) button on the operating
unit repeatedly until the desired assistance level appears on the display. To
decrease the assistance level, press the – (11) button.
The requested motor output appears on the display h (see "Start page",
page English – 34). The maximum motor output depends on the selected
assistance level.
If the on-board computer is removed from the holder (5), the assistance
level that was last displayed is saved.

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Switching the push assistance on/off

The push assistance aids you when pushing your eBike. The speed of this
function depends on the selected gear and can reach a maximum of
3.7 mph.
u The push assistance function must only be used when pushing the
eBike. There is a risk of injury if the wheels of the eBike are not in contact
with the ground while using the push assistance.
To activate the push assistance, briefly press the WALK button on your on-
board computer. After activation, press the + button within 10 s and keep it
pressed. The eBike drive is switched on.
Note: The push assistance cannot be activated at assistance level OFF.
The push assistance is switched off as soon as one of the following occurs:
– You release the + button;
– the wheels of the eBike are locked (e.g. by applying the brakes or hitting
an obstacle);
– the speed exceeds 3.7 mph.
The push assistance function is subject to local regulations; the way it works
may therefore differ from the description above. It can also be deactivated.

Switching bicycle lights on/off

On the model in which the lighting is powered by the eBike system, the front
and rear lights can be switched on and off at the same time via the on-board
computer using the bike light button (3).
Before starting each journey, check that your bike lights are working cor-
rectly.
If the lighting is switched on, the bike light indicator c (see "Start page",
page English – 34) lights up in the status bar of the display.
Switching the bike lights on and off has no effect on the backlighting of the
display.

Creating a user ID
In order to be able to use all the functions of the on-board computer, you
must register online.
With a user ID, you can analyze your ride data, plan offline routes and trans-
fer these routes to the on-board computer.

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You can set up a user ID via your Bosch eBike Connect smartphone app or
simply at www.eBike-Connect.com. Enter the details required for registra-
tion. The Bosch eBike Connect smartphone app is available to download
free of charge from the App Store (for Apple iPhones) or from the Google
Play store (for Android devices).

Connecting the On-Board Computer with the

Bosch eBike Connect App
Follow these steps to establish a connection to your smartphone:
– Load the app.
– Select the tab <My eBike>.
– Select <Add new eBike device>.
– Add Kiox.
The app will then display an instruction to press and hold the bike lighting
button (3) on the on-board computer for 5 seconds.
Press and hold the button (3) for at least 5 seconds. The on-board computer
automatically activates the Bluetooth® Low Energy connection and switches
to pairing mode.
Follow the instructions on the screen. Once pairing is complete, the user
data is synchronized.
Note: The Bluetooth® connection does not need to be activated manually.

Activity tracking
In order to record activities, you must be registered with and logged into the
eBike Connect portal or the eBike Connect app.
To record activities, you must consent to the storage of your location data
either in the portal or in the app. Without this, your activities will not be
shown in the portal or the app. The position is only recorded if you as a user
are logged into the on-board computer.

eShift (optional)
eShift is the integration of electronic gear shifting systems into the eBike
system. The eShift components are electrically connected to the drive unit
by the manufacturer. The separate operating instructions describe how to
operate the electronic gear-shifting systems.

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eSuspension (optional)
eSuspension is the integration of electronic shock absorption and suspen-
sion elements into the eBike system. You can use the Quick Menu to select
predefined settings for the eSuspension system, provided that this type of
system is fitted on your eBike.
When switching on the system or inserting the Kiox into the holder, you will
briefly be shown which eSuspension mode is activated. The system is al-
ways started in the mode that was last active.
If you remove the Kiox, when the battery is empty or when you are traveling
on reserve power for the lights, the suspension will be set to the soft mode.
For details of these settings, please refer to the operating instructions pro-
vided by the eSuspension manufacturer.
eSuspension is only available in combination with the Kiox on-board com-
puter and can only be used with the BDU450 CX, BDU480 CX and
BDU490P drive units.

Lock (premium function)

The Lock function is available to purchase from the <Shop> in the eBike
Connect app. Once the Lock function has been set up and the Lock has been
activated by removing the on-board computer, the eBike drive unit assis-
tance is deactivated. It can only be activated using the on-board computer
associated with the eBike.
The Lock function is linked to your user account, which you can use to log
into the eBike Connect app. The account allows you to use the Lock func-
tion with an on-board computer, which in turn can be used to activate the
function on up to four eBikes.
Note that 2 hours must have passed in between any 2 activations of the Lock
function.
Warning! If you attempt to change a setting in the app, the on-board com-
puter or the portal that could have negative consequences in combination
with the Lock function (e.g. deleting your eBike or user account), you will be
shown warning messages beforehand. Please read through these thor-
oughly and adhere to the warnings that are issued (e.g. before deleting
your eBike or user account).

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Compatibility
The Lock function is compatible with these Bosch eBike product lines:
Drive unit Product line
BDU3xx Active Line,
Active Line Plus,
Performance Line
BDU4xx Performance Line Speed,
Cargo Line, Cargo Line Speed,
Performance Line CX
Setting up the Lock function
In order to be able to set up the Lock function, the following conditions must
be fulfilled:
– You have purchased the Lock function.
– The on-board computer is situated in the holder on the eBike.
– The on-board computer is connected to the smartphone via Bluetooth®.
– The smartphone is connected to the Internet.
Go to the <My eBike> menu item in your eBike Connect app and set up the
Lock function for your eBike by sliding the control <Lock feature> to the
right.
From now on, you can deactivate the assistance from your drive unit by re-
moving the on-board computer. The drive unit assistance can only be reacti-
vated with the on-board computer that was used in the setup.
Even with the Lock function activated, you can continue to use your eBike
without assistance from the drive unit.
How it works
In combination with the Lock function, the on-board computer functions simi-
larly to a key for the drive unit. The Lock function is activated and deactivated
by respectively removing or inserting the on-board computer. The status of
the Lock function is indicated by a padlock symbol that appears on the display
of the on-board computer for approx. three seconds following its insertion.
Remove the on-board computer from its holder whenever you are away from
the eBike so that the Lock function can fulfill its intended purpose.
If the on-board computer used in setting up the Lock function is not inserted
on your eBike, the drive unit will not provide any assistance. However, you
can still continue to use your eBike without assistance.

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Note: The Lock function alone does not provide adequate theft protection; it
is simply a supplement to a mechanical lock. The Lock function does not pro-
vide any form of mechanical lock for the eBike. Only the assistance from the
drive unit is deactivated.
If you wish to give other users temporary or permanent access to your eBike,
you will need to deactivate the Lock function in the eBike Connect app.
If you remove the on-board computer, the drive unit will emit a “Lock” sound
(i.e. an audio signal that is played once) to indicate that the assistance from
the drive unit is switched off.
Note: The audio signal will only be played if the system is switched on.
If you reinsert the on-board computer, the drive unit will emit two “Unlock”
sounds (i.e. an audio signal that is played twice) to indicate that the assis-
tance from the drive unit is enabled again.
The “Lock” sound will help you determine whether or not the Lock function
on your eBike is active. The audio signal is activated by default, but it can be
deactivated under <My eBike> by selecting the lock symbol below your
eBike.
In the eBike Connect app, the Lock function under <My eBike> is indicated
with a lock symbol next to the bikes.
Attention: The lock symbol is only shown for eBikes that are suitable for the
Lock function. Note the information in the section on compatibility.
Please contact your bike dealer if any of the following occurs:
– The Lock function can no longer be set up or switched off
– Your eBike Connect account has been deleted or deactivated, yet the
Lock function has been set up and remains active.
Replacing eBike components and the Lock function
Replacing the smartphone
1. Install the eBike Connect app on the new smartphone.
2. Log in with the same account that was used to activate the Lock func-
tion.
3. Connect your smartphone with the on-board computer while the on-
board computer is attached.
4. The Lock function is displayed as set up and active in the eBike Connect
app.

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Replacing the on-board computer

1. Connect your smartphone with the on-board computer while the on-
board computer is attached.
2. The Lock function is displayed as set up and active in the eBike Connect
app.
Replacing the Drive Unit
1. The Lock function is displayed as set up and deactivated in the eBike
Connect app.
2. Activate the Lock function by sliding the Lock function control to the right.

Software updates
Software updates are transferred from the app to the on-board computer in
the background as soon as the app is connected with the on-board com-
puter. If an update has been fully transferred, this is shown three times
upon restarting the on-board computer. The update can then be started. The
eBike should not be used during the update.
Alternatively, you can check for the presence of any updates via <Sys set-
tings> and then start these.

Powering external devices from the USB port

The USB port can be used to operate or charge most devices that can be
powered via USB (e.g. various mobile phones).
Charging requires the on-board computer to be mounted and a sufficiently
charged battery to be inserted in the eBike.
Open the protective cap (17) for the USB port on the on-board computer.
Use a Micro-A – Micro-B USB charging cable (available from your Bosch
eBike dealer) to connect the USB port on the external device to the USB
port (6) on the on-board computer.
Once the electrical load has been disconnected, the USB port must be care-
fully resealed with the protective cap (17).
u A USB connection is not a watertight plug connection. When cycling
in wet conditions, ensure no external devices are connected and that
the USB port is fully covered by the protective cap (17).
Attention: Any electrical devices connected can reduce the range of the
eBike.

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Displays and settings of the on-board

computer
Note: All interface displays and texts on the following pages correspond to
the release status of the software. The interface displays and texts may
change slightly following a software update.

Screen sequence
Provided the on-board computer is fitted to the holder, you can view the fol-
lowing displays one after the other:
1. Start page
2. Time and range
3. Distance and journey time
4. My performance, cadence and heart rate
5. Average and maximum speed
6. Distance, range, my performance and heart rate
7. Gradient, calories burned and total distance
8. Information page for navigation:
<Plan a route in the eBike Connect Smartphone app>
9. Status page

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Start page
When you insert the on-board computer into the holder for the first time
while it is switched on, it will display the following start page. The on-board
computer will then remember the most recently displayed page and will
show this page again the next time it is switched on.

b c
a 12:58 7285 31% d
l NPK e
k

i 24.5 f

h
g

a Time/speed indicator
b Assistance level indicator
c Lighting indicator
d Battery charge indicator of the eBike battery
e Unit of speed indicatora)
f Speed
g Connection status
h Navigation bar
i Motor output
j Your performance
k Average speed

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l Performance evaluation
a) Can be changed between km/h and mph via the status page <Settings>/<Sys
settings>
The a and d indicators form the status bar and are shown on every page. If
the speed is already being displayed on the screen itself, the a indicator will
change to the current time in hours and minutes. The status bar displays:
– Speed/time: The current speed in km/h or mph or the current time
– Assistance level: Indicates the current level of assistance using a color
code
– Light: A symbol that indicates whether the light is on
– eBike battery state of charge: Indicates the current state of charge as a
percentage
The performance evaluation l graphically displays your current speed in
comparison to your average speed k.
– Indicator in orange area (left side): Below your average speed
– Indicator in green area (right side): Above your average speed
– Indicator in the middle: Corresponds to your average speed
The navigation bar h indicates which page you are on. Your current page is
highlighted. You can use the < (10) and > (8) buttons to move to additional
pages.
From the initial start page, you can access the status page via the < (10) but-
ton.

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Status screen
H07% 73% As well as the status bar, the status
0.0 page also shows you the current time
and the state of charge of all your
09:57 eBike's batteries, as well as the state
of charge of your smartphone battery
H%LNH 0RELOH
if the smartphone is connected via
73% 98% Bluetooth®.

6\QF N/A

6HWWLQJV

Good connection
Poor connection
No connection
You will also be shown the date of the most recent synchronization between
the smartphone and Kiox.
You can access the <Settings> from the bottom section.

<Settings>
You can access the settings menu via the status screen. The <Settings>
cannot be accessed or changed while riding.
You can use the – (11) and + (12) buttons to select the setting you want.
You can open the settings, as well as any additional submenus, using the se-
lect button (9). You can use the button < (10) to go back to the previous
menu from any settings menu.
You can find the following superordinate sections on the first navigation
level:
– <Registration> You can register here, if you have not yet done so via the
app or the portal. This menu item is only displayed if you have not yet
completed registration.

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– <My eBike> – Settings for your eBike

You can reset the counters (such as the number of kilometers traveled
that day or average values) to "0" either automatically or manually, and
you can reset the range. You can change the wheel circumference value
that was preset by the manufacturer by ±5 %. If your eBike features
eShift, you can also configure your eShift system here. The bike retailer
can schedule the service based on a mileage and/or a time period. The
bike component page displays the serial number and hardware and soft-
ware versions for each component, in addition to other key data that is
relevant for the components.
◦ <Reset> Indicates when the last reset took place. The trip distance and
average values can be reset.
◦ <Auto. reset> Select from <Off>, <Once a day> or <After 4 hours>
◦ <Reset range calculation> The value can be reset to the default set-
ting here.
◦ <eShift> (optional)
The cadence and starting gear can be set here.
◦ <Wheel circumference> The value of the wheel circumference can be
adjusted or reset to the default setting here.
◦ <Next Service: ...> only appears if a service date has been entered by
the manufacturer or dealer.
◦ <Components> Information about the eBike components installed
– <Screens> Here you can set the content and order of the screens, and
reset these to factory settings if required. <Screens> can be used to per-
sonalize the displays.
◦ Adjusting the screens/tiles
◦ Max. 10 screens can be adjusted
◦ Showing and hiding screens
◦ Changing layout of between 1 and 4 tiles per screen
◦ Resetting to factory settings
– <Bluetooth> – Switching the Bluetooth® function on or off:
Connected devices, such as the connected smartphone and connected
heart rate monitor, are displayed.
Go to <Settings> → <Bluetooth> to add a new heart rate monitor or re-
move one that is no longer required.
Recommended heart rate monitors:
◦ Polar H7

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◦ Polar H10 Heart Rate Sensor

◦ Runtastic Heart Rate Combo Monitor
◦ Wahoo TICKR Heart Rate Monitor
◦ BerryKing Heartbeat chest strap
◦ BerryKing Sportbeat armband
May be compatible with other devices.
– <My profile> – Active user data:
Is only displayed if the user is registered.
– <Sys settings>
The following can be set via the system settings:
◦ <Brightness>
◦ <Time>
◦ <Date>
◦ <Time zone>
◦ <24h format>
◦ <Bright background>
◦ <Imperial units>
◦ <Language>
◦ <Factory reset>
– <Information>
Under "Information" you can find:
◦ <Registration>
◦ <FAQs>
◦ <Intro to Kiox>

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◦ <Certifications>

◦ <License info>
◦ <Contact us>

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Quick Menu
Selected settings are displayed on the Quick Menu. These settings can be
changed even while riding.
You can access the Quick Menu via the select button (9). It cannot be ac-
cessed from the Status screen.
The following settings can be changed via the Quick Menu:
– <Reset trip data?>
All data on the distance traveled so far is reset to zero.
– <eShift> (optional)
You can set the cadence here.
– <eSuspension> (optional)
This is where you can set a manufacturer-defined shock absorption or
suspension mode.

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Troubleshooting
The components of the eBike system are continuously monitored automati-
cally. If a fault is detected, the corresponding fault code will appear on the
on-board computer.
The drive may also be switched off automatically depending on what type of
fault has occurred. You can continue riding at any time without assistance
from the drive, but you should have your eBike checked before completing
any more journeys.
u Only have repairs performed by a certified bicycle dealer.

Code Cause Corrective measures

410 One or more buttons of Check whether any buttons are stuck,
the on-board computer e.g. as a result of dirt finding its way in.
are disabled. Clean the buttons if need be.
414 Operating unit connec- Have the connections checked
tion problem
418 One or more buttons on Check whether any buttons are stuck,
the operating unit are e.g. as a result of dirt finding its way in.
disabled. Clean the buttons if need be.
419 Configuration error Restart the system. If the problem per-
sists, contact your Bosch eBike dealer.
422 Drive unit connection Have the connections checked
problem
423 eBike battery connection Have the connections checked
problem
424 Communication problem Have the connections checked
between components
426 Internal time-out error Restart the system. If the problem per-
sists, contact your Bosch eBike dealer.
With this error, it is not possible to bring
up the wheel circumference in the basic
settings menu or to adjust it.
430 Internal battery of the on- Charge the on-board computer (in the
board computer is flat holder or via the USB port)

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Code Cause Corrective measures

(does not apply to
BUI350)
431 Software version error Restart the system. If the problem per-
sists, contact your Bosch eBike dealer.
440 Internal drive unit fault Restart the system. If the problem per-
sists, contact your Bosch eBike dealer.
450 Internal software error Restart the system. If the problem per-
sists, contact your Bosch eBike dealer.
460 Error at USB port Remove the cable from the USB port of
the on-board computer. If the problem
persists, contact your Bosch eBike
dealer.
490 Internal fault of the on- Have the on-board computer checked
board computer
500 Internal drive unit fault Restart the system. If the problem per-
sists, contact your Bosch eBike dealer.
502 Bike light fault Check the light and the associated
wiring. Restart the system. If the prob-
lem persists, contact your Bosch eBike
dealer.
503 Speed sensor fault Restart the system. If the problem per-
sists, contact your Bosch eBike dealer.
504 Speed signal distortion Check that the spoke magnet is posi-
detected. tioned correctly, and adjust it if neces-
sary. Check that nothing has been tam-
pered with (tuning). Drive assistance is
reduced.
510 Internal sensor fault Restart the system. If the problem per-
sists, contact your Bosch eBike dealer.
511 Internal drive unit fault Restart the system. If the problem per-
sists, contact your Bosch eBike dealer.
530 Battery fault Switch off the eBike, remove the eBike
battery and reinsert the eBike battery.

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Code Cause Corrective measures

Restart the system. If the problem per-
sists, contact your Bosch eBike dealer.
531 Configuration error Restart the system. If the problem per-
sists, contact your Bosch eBike dealer.
540 Temperature error The eBike is outside of the permissible
temperature range. Switch off the eBike
system and allow the drive unit to either
cool down or heat up to the permissible
temperature range. Restart the system.
If the problem persists, contact your
Bosch eBike dealer.
550 An impermissible load Remove the load. Restart the system. If
has been detected. the problem persists, contact your
Bosch eBike dealer.
580 Software version error Restart the system. If the problem per-
sists, contact your Bosch eBike dealer.
591 Authentication error Switch off the eBike system. Remove
the battery pack and reinsert it. Restart
the system. If the problem persists,
contact your Bosch eBike dealer.
592 Incompatible component Use a compatible display. If the problem
persists, contact your Bosch eBike
dealer.
593 Configuration error Restart the system. If the problem per-
sists, contact your Bosch eBike dealer.
595, Communication error Check the wiring to the drive and restart
596 the system. If the problem persists,
contact your Bosch eBike dealer.
602 Internal battery fault Restart the system. If the problem per-
sists, contact your Bosch eBike dealer.
603 Internal battery fault Restart the system. If the problem per-
sists, contact your Bosch eBike dealer.
605 Battery temperature The battery is outside of the permissible
error temperature range. Switch off the eBike

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Code Cause Corrective measures

system and allow the battery to either
cool down or heat up to the permissible
temperature range. Restart the system.
If the problem persists, contact your
Bosch eBike dealer.
606 External battery fault Check the wiring. Restart the system. If
the problem persists, contact your
Bosch eBike dealer.
610 Battery voltage error Restart the system. If the problem per-
sists, contact your Bosch eBike dealer.
620 Charger fault Replace the charger. Contact your
Bosch eBike dealer.
640 Internal battery fault Restart the system. If the problem per-
sists, contact your Bosch eBike dealer.
655 Multiple battery faults Switch off the eBike system. Remove
the battery pack and reinsert it. Restart
the system. If the problem persists,
contact your Bosch eBike dealer.
656 Software version error Contact your Bosch eBike dealer so that
they can perform a software update.
7xx Error relating to third- Observe the information in the operat-
party components ing instructions of the respective com-
ponent manufacturer.
Display Internal fault of the on- Restart your eBike system by switching
is blank board computer it off and back on.

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Displays and settings

of the Bosch eBike Connect smartphone app
A smartphone is not one of the items included. An Internet connection is re-
quired to register with a smartphone, which, depending on how the contract
has been drafted, may incur costs from your telephone provider. An Internet
connection is also required to synchronize data between the smartphone
and online portal.
Note: All interface displays and texts on the following pages correspond to
the release status of the software. As the software may be updated over the
course of the year, it is possible that the interface displays and/or texts may
change.
The following description of the eBike Connect app applies to the Kiox
(BUI330) and Nyon (BUI27x and BUI350) on-board computers.

Activation of the Bosch eBike Connect Application

To be able to use all eBike Connect functions, a smartphone with the
Bosch eBike Connect application is required.
Proceed as follows to activate:
1. Open Google Play Store (Android) or the App Store (iOS) on your smart-
phone.
2. Search for Bosch eBike Connect.
3. Install and open the Bosch eBike Connect application.
4. Register as described in the next section.
Should you have already registered via the online portal
(www.ebike-connect.com), you can also log in directly with your login de-
tails.

Registration via Smartphone

– Start the Bosch eBike Connect application.
– Select <Sign up>.
– Read and accept the General Terms and Conditions and the privacy state-
ment.
– After confirmation, you will receive an e‑mail to your specified e‑mail ad-
dress with the contractual provisions.
– Activate your user account by clicking the button in your e‑mail.

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If the Bosch eBike Connect application is active and there is a Bluetooth®

connection to your on-board computer, data is automatically synchronized
between the on-board computer and smartphone.

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Main Menu of Bosch eBike Connect

Symbol Menu item Function
<Feed> Under this menu item, you will find an over-
view of the kilometers ridden in the past
month, a display of the last activity that has
not yet been completed and current mes-
sages.
<Activities> The distances you have ridden are dis-
played under this menu item.
<Map> You can plan routes via this menu item.
Saved routes are automatically synchro-
nized between the app and the on-board
computer (not for BUI330).
<My eBike> Via this menu item, you can select your on-
board computer and adjust your eBike set-
tings.
<More> This button can show you further menu
items.
<Shop> Via this menu item, you can purchase pre-
mium functions that are compatible with
your product.
<Settings> Via this menu item, you can view and edit
your personal data and your data protec-
tion and app settings, as well as download
maps for offline use of the app.
<Help> You can find answers to <FAQs> under this
menu item.
<System Status Under this menu item, you can find a link
i Page> that leads to a status overview of the apps
and portals.
<Corporate Infor- Under this menu item, you can find the
mation> manufacturer contact details.
<Terms and con- Under this menu item, you can find the
ditions> general terms and conditions.

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Symbol Menu item Function

<Data Protection Under this menu item, you can find out
Notice> about the data protection conditions.
<Service De- Under this menu item, the different ser-
scription> vices are described.
<About> Under this menu item, you can find content
i including the application version, the con-
tractual partners, the developers and the li-
cense information.
<Activities> menu item
Under the <Activities> menu item, you can see the ridden routes that were
not previously planned in the online portal (e.g. via Komoot).
After synchronization, your journeys are displayed on the map in the portal.
The synchronization status is displayed on the on-board computer.
When you select a journey, the route traveled is displayed to you on a map,
in addition to the distance, journey duration and average speed. In addition,
three further pages are available with driving statistics data.
<Map> Menu Item
The map displayed here is intended for viewing and destination input, but
navigation – as with Google Navigation, for instance – is not possible.
When you have selected this menu item, your current location will be shown
using the GPS function of the smartphone.
You can select saved locations via the search function. You can also enter a
destination by clicking on the map.
Once you have entered the destination, you will be offered three different
routes (<Fast>, <Scenic> and <Mountain bike>) displaying the elevation
profile.
– The <Fast> route shows you the fastest connection from your location to
your selected destination while avoiding steeper slopes.
– The <Scenic> route shows you the most scenic connection from your lo-
cation to your selected destination and avoids main roads.
– The <Mountain bike> route guides you over mostly unpaved trails and
offers the best route for a mountain bike (not for eBikes up to 45 km/h).
Note: The different <Fast>, <Scenic> and <Mountain bike> routes may be
identical on short routes.

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If you are using Nyon, the planned route is automatically transmitted to

Nyon as soon as there is a connection between the app and Nyon.
If you are using Kiox, then you transmit the planned route by selecting the
button to start the route and confirm with OK once you have read the safety
instructions.
In addition to route planning, you can find your previously saved destina-
tions and routes in the search history.
Under saved routes, planned routes are also available to you through the Ko-
moot app, if you have previously connected with Komoot.
Based on your current location, you can also receive directions to take you
home or to work.
<My eBike> Menu Item
Upon initial installation of the app, a connection between the app and the
on-board computer is established via this menu item.
To achieve this, select <Add new eBike device> and follow the instruc-
tions.
Once successfully linked, the currently connected on-board computer and
its associated eBike components will be displayed.
The eBikes that were connected with Kiox or Nyon will be displayed.
If the on-board computer has already been fitted on at least two different
eBikes, these will be displayed here and can be selected. Otherwise, no se-
lection is possible. For each eBike, the name can be changed or the eBike
can be deleted from the selection list in the online portal.
<Shop> menu item
If you are using Kiox, you have the option of expanding the functionality of
your on-board computer with the <Shop> menu item in terms of premium
functions.
Lock
By setting up and activating the Lock, you can deactivate the eBike drive unit
assistance by removing the on-board computer. The drive unit can only be
activated using the on-board computer associated with the eBike (see "Lock
(premium function)", page English – 29).

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<Custom riding modes>

With this extension, four different riding modes can be configured. This
means that, for each of the four riding modes, the assistance level of the mo-
tor support can be set depending on the speed at four points.

You can configure four different riding modes however you like.
When setting, five definable checkpoints or steps are available to you. For
the middle three points, you can select any performance assistance required
for a certain speed. For the left exterior point, only the performance assis-
tance can be changed (speed is fixed at 0 km/h). For the right exterior point,
only the maximum speed can be changed (performance assistance is fixed
at 0 %). The speed is plotted on the horizontal x‑axis and the performance
assistance on the vertical y‑axis in percent. If you are satisfied with the defi-
nition, save the riding mode. The riding mode is then automatically transmit-
ted to Nyon if there is a Bluetooth® connection.

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Displays and Settings of the Online Portal

Note: All interface displays and texts on the following pages correspond to
the release status of the software. As the software may be updated over the
course of the year, it is possible that the interface displays and/or texts may
change.
The following description of the online portal applies to Kiox and Nyon.

Online Registration
Internet access is required for online registration.
– Open the Bosch eBike Connect online portal at www.ebike-connect.com
with your browser.
– Read and accept the General Terms and Conditions and the privacy state-
ment.
– Follow the instructions and complete registration.
Once you have registered, you can log in from this point with your e-mail and
password. Alternatively, you can also log in via Facebook login. An existing
Facebook profile is required for Facebook login. The login details from the
online portal match the login details of the Bosch eBike Connect smart-
phone application.

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Online Portal Main Menu

Menu item Function
<Dashboard> Your recent activities, statistical data, news and tips
are displayed under this menu item.
<Route Planning> You can plan new routes via this menu item.
<Activities> The distances you have ridden are displayed under
this menu item.
<My eBike> Via this menu item, you can manage your eBike com-
ponents and create user-defined views.
<Help> Under this menu item, you can find FAQs, contact
information and further information.
Under this menu item, you can manage your profile.

<Route Planning> menu item

The <Route Planning> menu item comprises the following submenus:
– <Build route>
– <Explore>
– <My Routes>
– <Import GPX track>
<Build route>
By specifying the start and end point, you can plan a new route. If required,
you can add further intermediate destinations by entering the address.
Addresses or coordinates can be entered in decimal format as start and end
points or an intermediate destination. Alternatively, an element can be se-
lected from the list of recent destinations, saved locations or points of inter-
est.
On the map, you can add further intermediate destinations by dragging a
point from a route. By right-clicking, you can add a new end point or delete
existing points. The start and end point as well as the intermediate points on
the map can be moved.
You can choose between three different routes (<Fast>, <Scenic> and
<MTB>).
– The <Fast> route shows you the fastest connection from your location to
your selected destination while avoiding steeper slopes.

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– The <Scenic> route shows you the most scenic connection from your lo-
cation to your selected destination and avoids main roads.
– The <MTB> route guides you over mostly unpaved trails and offers the
best route for a mountain bike (not for eBikes up to 45 km/h).
The different <Fast>, <Scenic> and <MTB> routes may be identical on
short routes.
The currently selected route is displayed on the map. In addition, the uphill/
downhill gradient, distance and estimated trip duration of the selected route
are displayed.
When you have built your desired route, save it by pressing <Save>.
The saved routes and locations are synchronized with the eBike Connect
app once they have been saved.
In addition, you can plan the route as a round trip (<Plan as round trip>).
If you have an S-Pedelec, the online portal offers you only tracks that are
suitable for this eBike type.
If you have connected both a normal Pedelec and an S-Pedelec with the ac-
count, you can switch between both eBike types in route planning.
If you are using Nyon, the planned route is automatically transmitted to
Nyon as soon as there is a connection between the app and Nyon.
<Explore>
Under the <Explore> menu item, tour suggestions for your surrounding area
are offered to you through the "Outdooractive" partner.
You can select one or several tours, which you can save under <My
Routes>.
<My Routes>
All your saved routes can be accessed and changed here.
If you are using Nyon, the route can be started directly. A smartphone is not
necessary for this.
If you are using Kiox, the route can only be started via a smartphone.
A route is automatically synchronized if your on-board computer is con-
nected to the Wi-Fi (only with Nyon) or the eBike Connect smartphone app.
<Import GPX track>
GPX files contain a series of location coordinates (waypoints), the sequence
of which describes a route. These GPX files can be used for navigation with
the Kiox and Nyon on-board computers. GPX files can be created or edited
with the corresponding programs.

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Using the <Import GPX track> button, you can import GPX files of up to
5 MB to the online portal. The GPX files are saved in the background. The on-
board computers themselves cannot import GPX files directly via a USB con-
nection.
The routability of GPX tracks depends on the level of detail of the OSM
maps. Depending on whether there are streets and paths on which you can
ride, the following results are possible.
If you are using Kiox:
– GPX track is synchronized in the smartphone.
– GPX track is fully routable.
Navigation is only possible if the remaining distance is specified. If Kiox is
near the starting point, navigation can be started immediately. If Kiox is
further away from the starting point, then you must first make your way to
the starting point.
– GPX track is not routable.
The route is statically displayed on Kiox and can be followed by the rider.
No distance can be displayed.
– GPX track is partially routable.
If you are using the modified version, the route will be converted into a
fully routable track and saved. If you are keeping the original version, the
route will be treated like a non-routable track.
If you are using Nyon:
– If Nyon is connected to the Internet, GPX track is synchronized. If Nyon
has no Internet connection but is connected with the smartphone via
Bluetooth®, GPX track is synchronized via the smartphone.
– GPX track is fully routable.
As usual, navigation including turn-by-turn directions and the specifica-
tion of the remaining distance and estimated time of arrival is possible.
The turn-by-turn directions can be switched off with the top right button.
If Nyon is near the starting point, navigation can be started immediately.
If Nyon is further away from the starting point, the rider can receive direc-
tions to it.
– GPX track is not routable.
The route is statically displayed on Nyon and can be followed by the rider.
No navigational instructions or time calculations can be carried out.

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– GPX track is partially routable.

If you are using the modified version, the route will be converted into a
fully routable track and saved. If you are keeping the original version, the
route will be treated like a non-routable track.
<Activities> menu item
You can see here in the overview a summary of all your previously completed
activities. Under the <Activities> menu item, you can view individual activi-
ties in detail.
After synchronization, your journeys are displayed on the map in the portal.
The synchronization status is displayed on the on-board computer.
When you select a journey, further statistical data is offered to you in addi-
tion to the distance and journey duration. The route traveled is displayed on
a map. You can illustrate up to two measurands of the journey in a diagram.
If you have used a chest strap, you will also be shown your heart rate.
Incomplete activities will also be displayed after synchronization.
Under <Options>, you have the option of exporting the completed activity
into various formats or converting the activity into a route.
If you have connected your account to Facebook, you can share the com-
pleted activity with your friends on Facebook.
<My eBike> menu item
Under <My eBike>, you can manage your eBike components, and create
and adapt custom riding modes (only with Nyon).
<Help> menu item
Under the <Help> menu item, you will find a selection of FAQs, contact in-
formation, legal information and information on the system and licenses.

Profile Menu Item

You can adapt your profile under <My profile>:
– You can change the e-mail address and password, and adjust your fitness
data and personal data under <My profile>.
– Here you can also select your preferred language for the portal interface.
– You can delete your account on eBike Connect.

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Under <Privacy settings>, you can influence the collection and control of
your personal data. The following setting options are available to you:
– <Geolocation data>
Here you can deactivate storage of the location data.
– <Newsletter>
Here you can register for an e-mail newsletter.
– <Delete all your eBike activities>
Here you can delete all eBike activities.
Under <Connected apps>, you can connect to the apps of Bosch partners,
consequently synchronizing your activities with these apps.

Maintenance and servicing

Maintenance and cleaning
Do not clean any of the components with pressurized water.
Keep the screen of your on-board computer clean. Dirt can cause faulty
brightness detection.
Clean your on-board computer using a soft cloth dampened only with water.
Do not use cleaning products of any kind.
Have your eBike system checked by an expert at least once a year (including
mechanical parts, up-to-dateness of system software).
The bike retailer can also schedule the service based on a mileage and/or a
time period. In this case, the on-board computer displays a message telling
you when the service date is due each time it is switched on.
Please have your eBike serviced and repaired by an authorized bicycle
dealer.
u Only have repairs performed by a certified bicycle dealer.

After-sales service and advice on using products

If you have any questions about the eBike system and its components, con-
tact an authorized bicycle dealer.
For contact details of authorized bike dealerships, please visit
www.bosch-ebike.com.

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Transport
u If you transport your eBike attached to the outside of your car, e.g.
on a bike rack, remove the on-board computer and the eBike battery
to avoid damaging them.

Battery Recycling Program

The drive unit, on-board computer incl. operating unit, bat-

tery, speed sensor, accessories and packaging should be
disposed of in an environmentally correct manner.
Do not dispose of eBikes and their components with household waste.
You may recycle your Bosch battery pack by calling
1.800.822.8837.

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Robert Bosch GmbH
72757 Reutlingen
Germany

www.bosch-ebike.com

1 270 U20 Ken (2022.01) T / 58