OceanStor

SNS2124&SNS2224&SNS2248&SNS3096&SNS51
92&SNS5384
V100R002C00SPC600
Upgrade Guide 01

Issue 01

Date 2018-05-31

HUAWEI TECHNOLOGIES CO., LTD.

Copyright © Huawei Technologies Co., Ltd. 2018. All rights reserved.
No part of this document may be reproduced or transmitted in any form or by any means without prior
written consent of Huawei Technologies Co., Ltd.

Trademarks and Permissions

and other Huawei trademarks are trademarks of Huawei Technologies Co., Ltd.
All other trademarks and trade names mentioned in this document a re the property of their respective
holders.

Notice
The purchased products, services and features are stipulat ed by the contract made bet ween Huawei and
the customer. All or part of the products, services and features described in this document may not be
within the purchase scope or the usage scope. Unless otherwise specified in the contract, all statements,
information, and recommendations in this document are provided "AS IS" without warranties, guarantees or
representations of any kind, either express or implied.
The information in this document is subject to change without notice. E very effort has been made in the
preparation of this document to ensure accuracy of the contents, but all statements, information, and
recommendations in this document do not constitute a warranty of any kind, express or implied.

Huawei Technologies Co., Ltd.

Address: Huawei Industrial Base
Bantian, Longgang
Shenzhen 518129
People's Republic of China

Website: http://www.huawei.com

Email: [email protected]

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Upgrade Guide 01 Contents

Contents

1 Before You Start............................................................................................................................. 1

1.1 Upgrade Guides................................................................................................................................................................................1
1.2 Upgrade Schemes ............................................................................................................................................................................2
1.3 Upgrade Paths...................................................................................................................................................................................2
1.4 Upgrade Methods.............................................................................................................................................................................3
1.4.1 Method 1: Web GUI .....................................................................................................................................................................3
1.4.2 Method 2: CLI...............................................................................................................................................................................3
1.5 Impact of the Upgrade.....................................................................................................................................................................3
1.5.1 Impact on the System During the Upgrade ..............................................................................................................................4
1.5.2 Impact on the System After the Upgrade .................................................................................................................................4
1.6 Precautions ........................................................................................................................................................................................4

2 Upgrade Process Overview ......................................................................................................... 6

3 Preparing for the Upgrade........................................................................................................... 8
3.1 Pre-upgrade Checklist .....................................................................................................................................................................8
3.2 Obtaining Upgrade Reference Docu ments ..................................................................................................................................9
3.2.1 Downloading the Upgrade Package and Signature File.........................................................................................................9
3.2.2 Obtaining OpenPGP.....................................................................................................................................................................9
3.2.3 Checking Upgrade Package Integrity......................................................................................................................................10
3.3 Checking the Current Firmware Version ...................................................................................................................................12
3.3.1 Checking the Firmware Version on the Web Management Page .......................................................................................12
3.3.2 Checking the Firmware Version on the CLI ..........................................................................................................................13
3.4 Obtaining Required Upgrade Software and Tools....................................................................................................................13
3.5 Checking the Running Status of the Device..............................................................................................................................13
3.6 Backing Up Configuration Data ..................................................................................................................................................13
3.7 Expo rting the Support Information .............................................................................................................................................14

4 Performing the Upgrade ............................................................................................................ 15

4.1 Upgrading Firmware .....................................................................................................................................................................15
4.1.1 Upgrading Firmware Using Web Tools ..................................................................................................................................15
4.1.2 Upgrading Firmware Using the CLI .......................................................................................................................................18
4.2 Verify ing the Upgrade ...................................................................................................................................................................18
4.3 Troubleshooting..............................................................................................................................................................................18

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4.3.1 "The server is inaccessible or Firmware path is invalid" Message Is Displayed ............................................................18

5 Verifying the Upgrade ............................................................................................................... 20

5.1 Verification Checklist ....................................................................................................................................................................20
5.2 Checking the Firmware Version ..................................................................................................................................................20
5.3 Checking the Firmware Versions of the Primary and Secondary Partit ions ........................................................................21

6 Rolling Back to the Source Version ......................................................................................... 23

6.1 Rollback Process ............................................................................................................................................................................23

7 FAQ ................................................................................................................................................ 24
7.1 What Can I Do If the Upgrade Package Fails to Be Down loaded?.......................................................................................24

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Upgrade Guide 01 1 Before You Start

1 Before You Start

About This Chapter

This chapter describes the items you need to know before you start an upgrade.
1.1 Upgrade Guides
1.2 Upgrade Schemes
1.3 Upgrade Paths
1.4 Upgrade Methods
1.5 Impact of the Upgrade
1.6 Precautions

1.1 Upgrade Guides

The following table provides the upgrade guides for different upgrade paths of OceanStor
SNS2224, SNS2248, SNS3096, SNS5192, and SNS5384.

Source Target Upgrade Guide

Version Version
v8.1.0b v8.2.0a Use this upgrade guide.

v7.4.0a v8.2.0a Upgrade path: v7.4.0a > v7.4.1d > v8.0.2c > v8.1.0b > v8.2.0a
v7.4.1d 1. For the upgrade from v7.4.x to v8.1.0b. use the upgrade
guide of V100R002C00SPC500 at
http://support.huawei.com/enterprise/en/doc/EDOC1000151
425?idPath=7919749|7941815|21430818|21462744|2112672
0.
2. Note that the upgrade from v7.4.0a to v8.0.2c must go
through v7.4.1d.
v7.2.1 v8.2.0a Upgrade path: v7.2.1 > v7.3.x > v7.4.1d > v8.0.2c > v8.1.0b >
v8.2.0a
1. For the upgrade from v7.2.1 to v7.4.1d, use the upgrade
guide of V100R002C00SPC200 at

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http://support.huawei.com/enterprise/en/doc/EDOC1000083
849 (the procedure for the upgrade from v7.2.1 to v7.4.1d is
the same as that for the upgrade to v7.4.0a.).
2. For the upgrade from v7.4.1d to v8.1.0b, use the upgrade
guide of V100R002C00SPC500 at
http://support.huawei.com/enterprise/en/doc/EDOC1000151
425?idPath=7919749|7941815|21430818|21462744|2112672
0.

The following table provides the upgrade guide for OceanStor SNS2124.

Source Target Description

Version Version

v7.4.0a v7.4.1f Use this upgrade guide.

v7.4.1d (The FOS firmware version of OceanStor SNS2124 cannot be
upgraded to v8.x.)
v7.2.1 V7.4.1f Upgrade path: v7.2.1 > v7.3.x > v7.4.0a/v7.4.1d > v7.4.1f
For the upgrade from v7.2.1 to v7.4.0a or v7.4.1d, use the
upgrade guide of V100R002C00SPC200 at
http://support.huawei.com/enterprise/en/doc/EDOC1000083849.

1.2 Upgrade Schemes

The online upgrade mode that features high reliability and availability is supported. In this
upgrade mode, services are not interrupted, and the firmware is automatically upgraded after
the firmware file is downloaded.

This document uses the upgrade from v8.1.0b to v8.2.0a as an example. The upgrade method
is applicable to other upgrade paths.

1.3 Upgrade Paths

The following table provides the upgrade paths for difference source versions.

Source Target Description

Version Version
v8.1.0b v8.2.0a v8.1.0b can be directly upgraded to v8.2.0a.

v7.4.0a/ v8.2.0a Upgrade path: v7.4.0a > v7.4.1d > v8.0.2c > v8.1.0b > v8.2.0a
v7.4.1d 1. The firmware of v7.4.1d can be obtained from:
Enterprise: Link
Carrier: Link
2. The firmware of v8.0.2c can be obtained from:

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Enterprise: Link
Carrier: Link
v7.2.1 v8.2.0a Upgrade path: v7.2.1 > v7.3.x > v7.4.1d > v8.0.2c > v8.1.0b >
v8.2.0a
1. The firmware of v7.3.0b can be obtained from:
Link
2. The firmware of v7.4.1d can be obtained from:
Enterprise: Link
Carrier: Link
3. The firmware of v8.0.2c can be obtained from:
Enterprise: Link
Carrier: Link

The following table provides the upgrade paths for OceanStor SNS2124.

Source Target Description

Version Version
v7.4.0a v7.4.1f The source version can be directly upgraded to v7.4.1f.
v7.4.1d

v7.2.1 v7.4.1f Upgrade path: v7.2.1 > v7.3.x > v7.4.0a/v7.4.1d > v7.4.1f
The firmware of v7.3.0b can be obtained from:
Link

1.4 Upgrade Methods

1.4.1 Method 1: Web GUI
Log in to Web Tools and download the desired firmware from the SFTP or SCP server. The
firmware is installed automatically.

1.4.2 Method 2: CLI

On the CLI, run the specific commands to download the desired firmware from the SFTP or
SCP server to the switch. The firmware is installed automatically.

1.5 Impact of the Upgrade

Before you upgrade an earlier version to the target version, read this section carefully to
understand the possible impact on the system.

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1.5.1 Impact on the System During the Upgrade

Upgrade Principles
Each system has two permanent storage partitions (primary/secondary) that stores the
firmware image file. During the upgrade, the firmware downloading process loads a new
image file to the secondary partition. Then, a switchover is performed between primary and
secondary partitions and the system is restarted (which has no impact on the system by
strength of the HA feature). After the system is restarted, the new firmware is in the active
status. The firmware downloading process copies the new image file from the primary
partition to the secondary partition.

Upgrade Rollback
If the firmware downloading process is interrupted due to an unexpected restart operation, the
system automatically recovers the secondary partition. You cannot run the
firmwareDownload command until the secondary partition is completely recovered. No
manual operation needs to be considered for rollback.

Impact on Services
None

Impact on Network Communication

During the upgrade, the involved switch executes the haReboot (high availability reboot) task,
so the network connection is unavailable for about 10 seconds during the reboot process.

1.5.2 Impact on the System After the Upgrade

None

1.6 Precautions
1. For upgrades to v8.2.0a using Web Tools, JRE1.8.0_152 or later is required, and the
browser requirements listed in the following table need to be met.

OS Version Browser Version

Windows 7 Professional (x86) Firefox 56, Internet Explorer 8/9/10

Windows 7 SP1 Firefox 56, Internet Explorer 8/9/11

Windows 8 Enterprise(64-bit) Firefox 56, Internet Explorer 10

Windows 8.1 Enterprise Firefox 56, Internet Explorer 11

Windows Server 2003 Standard SP2 (x86 32-bit) Firefox 56, Internet Explorer 8/9

Windows Server 2008 R2 (SP1) Enterprise Firefox 56, Internet Explorer 9/10
(64-bit)
Windows Server 2008 SP2 Standard (64-bit) Firefox 56, Internet Explorer 9

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OS Version Browser Version

Windows Server 2012 Standard (64-bit) Firefox 56, Internet Explorer 10

Windows Server 2012 R2 Firefox 56, Internet Explorer 11

Windows Server 2016 R2 Standard (64-bit) Firefox 56, Internet Explorer 10

For upgrades to v7.4.1, JRE1.7.0_80, JRE1.8.0_51, or later is required, and the browser
requirements listed in the following table need to be met.
OS Version Browser Version

Windows 2008 Standard Firefox 34, Internet Explorer 11.0

Windows 7 Professional (32-bit) Firefox 34, Internet Explorer

8.0/9.0/10.0/11.0
Windows 7 SP1 Firefox 34, Internet Explorer 8.0/9.0/11.0

Windows 2008 (SP2) Enterprise (64-bit) Firefox 34, Internet Explorer 9.0/11.0

Windows 8 Enterprise(64-Bit) Firefox 34, Internet Explorer 10.0/11.0

Windows Server 2008 R2 (SP1) Enterprise Firefox 34, Internet Explorer 9.0/10.0/11.0
(64-bit)

Windows Server 2012 Standard (64-bit) Firefox 34, Internet Explorer 10.0/11.0

2. During the firmware upgrade process, the connectivity of the management IP network of
the involved switch must be normal, so that the firmware file can be successfully
downloaded to the switch.
3. Before the upgrade, the SFTP or SCP server must be properly configured, and the
firmware file must be saved in the directory of the SFTP or SCP server.
4. The SCP and SFTP protocols are used for upgrades by default. The FTP protocol is
insecure and thereby is disabled. If you want to use the FTP protocol, contact Huawei
engineers.
5. OceanStor SNS5192 and SNS5384 have two management boards (CP boards). The
Ethernet ports on CP0 and CP1 must be connected to the user's network, and the chassis
IP address or the IP address of the active CP is connected for upgrade.

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Upgrade Guide 01 2 Upgrade Process Overview

2 Upgrade Process Overview

Figure 2-1 Upgrade flowchart

The time required for each procedure is an estimate and for reference only.

Estimated upgrade schedule.

Procedure Recommended Start Time Required Remarks

Time

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Upgrade Guide 01 2 Upgrade Process Overview

Preparing for the For details, see See chapter "3 None
upgrade chapter "3 Preparing Preparing for the
for the Upgrade." Upgrade."
(Try to use off-peak
hours, such as nigh
shifts, as the start
time for the
upgrade.)
Checking the device Two days before the 12 minutes None
upgrade
Performing the Upgrade start time 3 minutes None
upgrade
Verifying the - 2 minutes None
upgrade

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Upgrade Guide 01 3 Preparing for the Upgrade

3 Preparing for the Upgrade

About This Chapter

3.1 Pre-upgrade Checklist
3.2 Obtaining Upgrade Reference Documents
3.3 Checking the Current Firmware Version
3.4 Obtaining Required Upgrade Software and Tools
3.5 Checking the Running Status of the Device
3.6 Backing Up Configuration Data
3.7 Exporting the Support Information

3.1 Pre-upgrade Checklist

Table 3-1 Pre-upgrade checklist
Check Item Check Criteria Check Result Time Required

Obtaining upgrade See the following See the following One day
reference documents sections. sections.

Querying the version of See the following See the following 5 minutes
SNS2124, SNS2224, sections. sections.
SNS2248, SNS3096,
SNS5192, or SNS5384

Checking the running See the following See the following 30 minutes
status of the device sections. sections.
Obtaining required See the following See the following 10 minutes
upgrade software and sections. sections.
tools

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3.2 Obtaining Upgrade Reference Documents

3.2.1 Downloading the Upgrade Package and Signature File
You can view or download related documentation from http://support.huawei.com.

You must apply for permission to obtain documentation from the website. Please register with the site if
this is your first time visiting http://support.huawei.com.

To view or download documentation from http://support.huawei.com, perform the following

steps:
Step 1 Access http://support.huawei.com.

Step 2 Click Log In. In the dialog box that is displayed, enter the user name, password, and
verification code and click Login.

Step 3 After a successful login, click the Enterprise or Carrier page as needed. Here, Enterprise is
used as an example.
Step 4 Choose Support > Enterprise Storage > Storage Networking.
Step 5 Click the desired product (SNS2124/SNS2224/SNS2248/SNS3096/SNS5192/SNS5384).
The product documentation page is displayed.

Step 6 Click the view or download icon on the right of the documentation package name to view or
download the documentation.
The Release Notes, Upgrade Guide, and Version Mapping are released with the software.

Figure 3-1 Downloading the upgrade package and signature file

----End

3.2.2 Obtaining OpenPGP

Step 1 Go to http://support.huawei.com/enterprise/ and click Log In. Then, enter the user name and
password.

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Step 2 Register if you are visiting the website for the first time, or go to step 3 if you have already
registered.
Step 3 Visit http://support.huawei.com/carrier/digitalSignatureAction. Click OpenPGP Signature
Verification Guide, as shown in the following figure.

Step 4 On the OpenPGP Signature Verification Guide page, click the download icon, as shown in
the following figure.

Step 5 On the Downloads page that is displayed, download KEYS and VerificationTools.zip, as
shown in the following figure. The KEYS file contains public keys. VerificationTools.zip
contains PGPVerify.exe, which is an easy-to-use PGP verification tool developed by Huawei.

----End

3.2.3 Checking Upgrade Package Integrity

This section describes how to check upgrade package integrity.

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Use the OpenPGP signature verification tool to check upgrade package integrity. The
PGPVerify.exe tool developed by Huawei is recommended. For details about how to obtain
the tool and public keys, see section"3.2.2 Obtaining OpenPGP". For details about how to use
the tool, see the OpenPGP Signature Verification Guide at
http://support.huawei.com/carrier/digitalSignatureAction.

Step 1 Double-click PGPVerify.exe to open the OpenPGP signature verification tool. Click Select
Public Key, as shown in the following figure.

Step 2 Select the KEYS file and click Single Verify, as shown in the following figure.

Step 3 Select the digital certificate that matches the upgrade package to verify upgrade package
integrity. If PASS is displayed in the Results column and the item is green, the upgrade
package passes the integrity check, as shown in the following figure. Otherwise, check
whether the upgrade package and its mapping signature file are correct.

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----End

3.3 Checking the Current Firmware Version

3.3.1 Checking the Firmware Version on the Web Management
Page
Log in to the desired switch using a browser. OceanStor SNS2248 is used as an example. On
the main page of Web Tools, find the current firmware version on the Switch Information tab
to check whether the current version can be upgraded to the target version.

Figure 3-2 Checking the firmware version on Web Tools

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3.3.2 Checking the Firmware Version on the CLI

Log in to the desired switch using SSH. OceanStor SNS2248 is used as an example. On the
CLI, run the version command, find the Fabric OS field to check whether the current version
can be upgraded to the target version. If the current version cannot be upgraded to the target
version, the current version should be upgraded to an immediate release first and then
upgraded to the target version.

3.4 Obtaining Required Upgrade Software and Tools

 Required tools:
− Browser and Java plug-in (For details about their requirements, see section "1.6
Precautions.")
− SSH client
 Required software:
Target product version: V100R002C00SPC600
− For SNS2124, the target FOS firmware version is v7.4.1f.
− For SNS2224/SNS2248/SNS3096/SNS5192/SNS5384, the target FOS firmware
version is v8.2.0a.

3.5 Checking the Running Status of the Device

Check the hardware running status of the target switch based on the following documents:
 For SNS2124&SNS2224&SNS2248, see the document at:
http://support.huawei.com/enterprise/en/doc/EDOC1000091077
 For SNS3096&SNS5192&SNS5384, see the document at:
http://support.huawei.com/enterprise/en/doc/EDOC1000091053

3.6 Backing Up Configuration Data

On the CLI, run the configupload command. Then, save the switch configuration file to the
SFTP or SCP server as prompted. OceanStor SNS5192 is used as an example.

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3.7 Exporting the Support Information

On the CLI, run the supportsave command. Then, enter the SFTP server information and
save the support file of the switch to the SFTP server. (As shown in the following figure, for
example, sns5192 indicates the directory on the SFTP server.) OceanStor SNS5192 is used as
an example.

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Upgrade Guide 01 4 Performing the Upgrade

4 Performing the Upgrade

About This Chapter

4.1 Upgrading Firmware
4.2 Verifying the Upgrade
4.3 Troubleshooting

4.1 Upgrading Firmware

If multiple switches running services on the live network need to be upgraded, upgrade them
one by one. After the upgrade of one switch is complete, wait 2 minutes and then upgrade the
next one. Before the upgrade, back up configuration data and support information.

4.1.1 Upgrading Firmware Using Web Tools

Step 1 On Web Tools, choose Configure > Switch Admin. The Switch Administration page is
displayed.

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Figure 4-1 Entering the Switch Administration page

Step 2 For SNS5192 or SNS5384, run the haShow command to check whether the HA states of the
active and standby CP blades are synchronized.

In the following example, the active CP blade is CP0 and the standby CP blade is CP1. HA
State synchronized indicates that the HA states of these two CP blades are synchronized. If
their HA states are not synchronized, contact Huawei engineers.

Figure 4-2 Checking whether the HA states of CP blades are synchronized

Step 3 On the Switch Administration page, click the Firmware Download tab. In Firmware Key
Information, enter the information as instructed.

1. Select Network for Select Source of image. This Network option is recommended. The
USB option requires a dedicated USB device.
2. Enter the SCP server information and specify the path where the firmware file is saved.

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Figure 4-3 Entering the SCP server information and file path

Step 4 Click Download. A dialog box is displayed for confirmation.

Click Yes to start downloading the firmware.

After the firmware is downloaded, the switch automatically starts the upgrade process. You
need to log in to Web Tools again after the upgrade is successful.

Step 5 (Optional) During the upgrade process, you can run the firmwaredownloadstatus command
to query the real-time upgrade status and related upgrade procedure.

As shown in the following figure, completed successfully indicates that the upgrade is
complete and successful.

Figure 4-4 Checking the upgrade status

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----End

4.1.2 Upgrading Firmware Using the CLI

Step 1 On the CLI, run the firmwaredownload command and perform operations as instructed.
Enter the SFTP server information as prompted.

Figure 4-5 Upgrading firmware using the CLI

----End

4.2 Verifying the Upgrade

For details, see chapter "5 Verifying the Upgrade."

4.3 Troubleshooting
4.3.1 "The server is inaccessible or Firmware path is invalid"
Message Is Displayed
When the firmware file is downloaded, the "The server is inaccessible or Firmware path is
invalid" message is displayed. The firmware file fails to be downloaded.

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Figure 4-6 "The server is inaccessible or Firmware path is invalid" message

Solution:
Step 1 Close the dialog box.

Step 2 Check whether the SFTP or SCP server information and the firmware file path are correct,
and then download the firmware file again.
----End

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Upgrade Guide 01 5 Verify ing the Upgrade

5 Verifying the Upgrade

About This Chapter

5.1 Verification Checklist
5.2 Checking the Firmware Version
5.3 Checking the Firmware Versions of the Primary and Secondary Partitions

5.1 Verification Checklist

Verification checklist.

No. Item Criteria Expected Result

1 Checking the See section "5.2 v8.2.0a or the

firmware version Checking the desired target
Firmware Version." version
2 Checking whether See section "5.3 Yes
the primary and Checking the
secondary partitions Firmware Versions
have the same of the Primary and
firmware version Secondary
Partitions."

5.2 Checking the Firmware Version

Procedure
Step 1 Log in to the upgraded switch using Web Tools.
Step 2 Check whether the firmware version is v8.2.0a or the desired target version.

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Upgrade Guide 01 5 Verify ing the Upgrade

Step 3 Or run the firmwareshow command on the CLI to check version.

Step 4 For SNS5192 or SNS5384, run the hashow command on the CLI to check the CP blade
states.

----End

Expected Results
The firmware version is v8.2.0a or the desired target version.

Troubleshooting
If the firmware version is not v8.2.0a or the desired target version, contact Huawei engineers.

5.3 Checking the Firmware Versions of the Primary and

Secondary Partitions
Procedure
Step 1 Log in to the upgraded switch using Web Tools.

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Upgrade Guide 01 5 Verify ing the Upgrade

Step 2 Choose Switch Administration > Firmware Download, view Current Firmware
Information to check whether the firmware versions of the primary and secondary partitions
are v8.2.0a or the desired target version.

Figure 5-1 Checking the firmware versions of the primary and secondary partitions

----End

Expected Result
The firmware versions of the primary and secondary partitions are v8.2.0a or the desired
target version.

Troubleshooting
If the firmware versions of the primary and secondary partitions are different, check whether
the upgrade is complete based on step 5 in section 4.1.1 Upgrading Firmware Using Web
Tools. If the upgrade is complete, contact Huawei engineers.

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Upgrade Guide 01 6 Rolling Back to the Source Version

6 Rolling Back to the Source Version

About This Chapter

This chapter describes how to roll back OceanStor SNS2124, SNS2224, SNS2248, SNS3096,
SN5192, and SNS5384.
6.1 Rollback Process

6.1 Rollback Process

Rolling back a switch indicates downgrading a switch by installing an earlier version.
Therefore, you can refer to the upgrade path provided in this document. The upgrade path in
the reverse direction is the rollback path. Services are not affected if you roll back the switch
based on the rollback path.
Rollback path: v8.2.0a > v8.1.0b > v8.0.2c > v7.4.x > v7.3.0b > v7.2.1

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Upgrade Guide 01 7 FA Q

7 FAQ

About This Chapter

This chapter provides FAQs about SNS2124, SNS2224, SNS2248, SNS3096, SN5192, and
SNS5384.
7.1 What Can I Do If the Upgrade Package Fails to Be Downloaded?

7.1 What Can I Do If the Upgrade Package Fails to Be

Downloaded?
Question
What can I do if the upgrade package fails to be downloaded?

Answer
You can resolve this problem based on the following procedure:
1. Ping the SFTP server from the switch to check network connectivity.
2. Ensure that the firewall of the SFTP server is disabled.
3. Ensure that the directory entered on the CLI is the same as the path where the upgrade
package is saved.
4. Set the CRA option to Y (in the command echo)and try again: Do you want to continue
with CRA (Y/N) [N]:Y

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