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 ENVIRONMENTAL CONDITIONS Link to Understanding Environmental Conditions Dcoument

> Optimal Temperature & Humidity:

Help keep your printer in warranty while saving on ink, consumables, and time!

TEMPERATURE HUMIDITY
MIN
% 35 MIN

Min Firmware v2.5

The printer can
operate outside of
these ranges
however it may use
62°
more ink or take MAX MAX

85
Link to
longer to print.
F 77° Recommended
Humidifier
If not enough, please install a humidifier !

Go to the menu: Maintenance > Temperature/Humidity info > MENU

OK

> If temperatur e too cold, printer will switch automatically to Low-Temp Mode and reduce the speed!
> Damages resulting from being too far outside of environmental requirements may not be covered by warranty.

PRE-TREATMENT RATIO Watch the Video: Learning to Profile a Garment for Pre-treating

You can use an empty distilled water jug and marker to measure out the amount of PT and draw a line on the jug
then fill to that line twice with water adding the contents into the Ready to Use container.

By Volume: 1 Gallon 2 Gallons 3 Gallons

Concentrated
PreTreatment + Distilled
Water = Ready to Use
Solution

By Weight: 4 lbs. 8 lbs. 12 lbs.

Watch the Video for Understanding
PRE-TREATMENT QUANTITY on T-SHIRTS the Highlight-Mask Check Pattern

High Absorbency Thick materials or open

weaves like hoodies = 40-50 Grams
PreTreatment
Ready to use Med. Absorbency Regular Cotton Tees
4.0 to 6.0 oz = 30-39 Grams
Quantity
Low Absorbency
Thin Material + Blend
or Specialty Items = 15-29 Grams

Proper Pretreat volume for a garment should be determined by a garment's absorbency rate and in
conjunction with using the highlight check pattern to help determine driver ink settings.
Don’t forget that you have to define a surface of 14 X 16 inches (35 X 40 cm) with your Pre-Treatment
machine to weight with a scale after applying the PT liquid on a T-shirt!
> For example, on a Schulze PTM, you should enter a Length of 13 in and Begin of 1 in the full width with 4 nozzles will be 16 in!
2
 HEAT PRESS SETTINGS for Pre-Treatment DRYING

5 - 5,5
Pre
Treatment
1/2 distilled
water
35
Seconds
180°C
360°F 75 PSI
- 80
Bars

80
Use Silicon sheet on the heat press to cover the pre-treatment and clean the surface every 5 T-shirts!

You can also use Parchment paper when curing the Pre-treatment in order to minimize needing to
clean off the covers and to minimize issues with fibers standing up on the garment

HEATPRESS & TUNNEL DRYER SETTINGS for INK CURING

HEATPRESS
Ink
Curing
35
Seconds
180°C 0,7 - 1,4
360°F 10 - 20
Bars

PSI

160°C
3:30
TUNNEL DRYER
Ink
Ink
Curing Minutes 320°F
Check the Real Temperature with a Probe or with Strips to be sure that you are safe for washability!

Watch the Video: Using and Storing the CR Holding Pin VERY IMPORTANT
POWER
The Brother GTX should ALWAYS be left with Power ON

NEVER shut OFF the printer except if requested by the display informations!
Power is requested to perform the needed recirculation of the inks from time to time.

NEVER POWER OFF THE PRINTER!

In the event that power goes
out or your printer has an error
during printing. Push the
Carriage back all the way to
the left to dock it and use the
Fixing Pin to lock it in place.
3
 Watch the Video: Daily Process of GTX
DAILY AGITATION OF WHITE INK White Ink Agitation
> Perform the procedure shown below if the message "Remove the white ink cartridge
1’ before
and shake it " is displayed 1’ starting operation.

For 1 Minute
For 1 Minute

5 cm
cm
15
5 cm
cm
15
Take out the white ink cartridge When the remaining ink level becomes
from the printer. Shake the approximately 15 cm, shake the cartridge with its
cartridge horizontally 100 times cover open and with the ink pouch slightly
side by side to stir the white ink. winded, to make the ink easier to stir. Repeat the
same process on the other white ink cartridge!

When to Agitate the White Ink and Press "OK"

Just as important as understanding how to agitate the ink daily is when to perform both the
agitation and press on the panel after reinserting the ink. If you are not printing for a
few days you should avoid doing this process. There are some rules to know about when
you should agitate the ink and press . The printer will automatically perform a White Ink
Refilling to refresh the ink in the lines and head after you press insert the ink and press .

Each day, If...

Printing Agitate Ink Press OK
5 cm

then 5 cm +
cm
15
If Between 1-6 Days, You Are...
Not Printing Do Not Agitate the Ink Do Not Touch the Panel

then and
CLICK ALIGN NO WRINKLES PUSH to ROLL

Whether You Print or Not Each Day, On the...

Seventh Day Agitate Ink Press OK

You
Must 5 cm +
4
 POUCH REPLACEMENT - VERY IMPORTANT !
If you know your going1’to print
1’ a large order or are low on ink, ensure you have
spare ink on hand. Attempting to run the printer dry can damage the unit and keep
you from finishing a job as well it can lead to costly repairs!
For 1 Minute You can agitate New White Ink still in
the box before putting it into the
pouches in the same back and forth
manner as the cartridges. New ink
5 cm 45 should be agitated longer 45 secs.
each side; doing this while still in the
secs. cm
15
box saves time as both pouches are in
the box.
-FLIP OVER-

45
secs.

POUCH REPLACEMENT - VERY IMPORTANT !

Open the cartridge's lid on a flat surface and remove the empty pouch.
5 cm
Unpacka new ink pouch from its shipping carton. Avoid wrinkling the pouch.

Push the green tip end of the ink pouch into the cartridge until it clicks into place.
Straighten the ink pouch to align it straight inside of the cartridge, and mount in position
inside the metal spring by pulling it with your hand.
If the edge of the ink pouch is bent or undulating significantly, make it flat and straight
with your hand to avoid wrinkling the pouch. 15
cm

Place the pouch in a straight alignment with the cartridge. Align lines with each other!
Close the lid, verify if the spring is rolling to the front.

Attach a shelf life sticker included with ink pouch onto the front of the cartridge.

CLICK ALIGN NO WRINKLES PUSH to ROLL

> STORED INK

If storing ink for more than one week without use then you should flip the boxes
weekly in order to keep ink pigments from settling in the pouch.

5
 BEST PRACTICE FOR PRINTING >>> A MUST!
GOOD BAD

PH PH
3 mm Ink Mist Ink Mist
10 mm

A
F

!
> ALWAYS KEEP THE CLOSEST DISTANCE BETWEEN THE PRINTHEADS AND THE SURFACE OF THE GARMENT!
IT IS VERY IMPORTANT FOR THE LONG LIFE OF YOUR PRINTER!

1 2 3
LinktotheDocument: Useof thePlatenandPlaten
Mechanism ADJUSTING THE HEIGHT OF THE PLATEN
To provide an optimum printing image quality when a thicker textile is used, you need
to adjust the platen's height related to the thickness of the garment.
To adjust the platen height, loosen the Platen Fixing
Lever 1 and move the Platen Height Adjustment Lever
. 2 to a lower position. Then re-tighten the Platen Fixing Lever.
To check if the new garment is not detected by the sensor, push
2
the button and repeat the process if needed!
3
If you need to go down further, remove 1 or 2 collars,
loosen the knob 3 and push down the platen bearing by 1 or 2
1 steps.
Re-attach everything and tighten again the Platen Fixing Lever

> Don't forget to bring back the platen to the A position printing on thicker
material! > Always leave the knob 3 tighten after changing position!

> if you have to print above hem and seams, go for UNI-directional printing to keep quality!

GTX MAINTENANCE OVERVIEW

There are several maintenance procedures that must be performed on a daily, weekly, or
prompted basis in order to keep your printer performing properly.
This short guide describes the maintenance procedures that must be performed.
> Please see the Instruction Manual for each specific maintenance procedure for step by step instructions.

Please also check useful videos at

https://vimeo.com/showcase/5386998

6
 DAILY MAINTENANCE Link to the Document: Printing Nozzle Checks

> NOZZLE TEST ! TO BE DONE EVERY WORKING DAY

You have to print a nozzle test for White & CMYK every morning before using the printer.
It is the only way to know the status of the nozzles in the machine before printing!

> HOW TO DO A NOZZLE TEST ?

Always place the Platen at level A

NZC
Menu > Test Print > Nozzle Check CMYK > MENU
OK to check colors on a white paper sheet

Repeat the same procedure to perform a nozzle test for the White print head
NZC
Menu > Test Print > Nozzle Check White > MENU
OK to check White on a black paper sheet or inkjet plastic sheet

> If not all nozzles are firing, start a Head Cleaning to open the closed nozzles!

See Below Section For Head Cleaning Information

7
 Missing Nozzles & Deflection Cleanings & Flash Firing
1’ 1’
Missing Nozzles are defined by a test print pattern missing horizontal pins (that represent each
of the nozzles of the print head) being closed up with debris and therefore not showing up.
When nozzles/pins are missing you will want to perform one of the below indicated cleanings.
NOTE: This process can be used for CMYK or White
For 1 Minute
Only a few
On the Panel Select
↓
Head Cleaning
5 cm ↓
If Missing Then Powerful Cleaning
cm ↓
15
Choose the Affected Color/Channel
↓
Press OK
↓
Perform Another Nozzle Test Print

10 or More
On the Panel Select
↓
Head Cleaning
↓
If Missing Then Super Cleaning
↓
Choose the Affected Color/Channel
↓
Press OK
↓
Perform Another Nozzle Test Print
5 cm

> Repeat the same process as needed up to 3 times and ensure all maintenance has been
performed such as cleaning the cap and wiper blade and the wiper cassette is fresh and still has
moisture. If there is no improvement by the 4th time; please contact support.

Deflection & Flash Firing cm

15

If Deflection appears as odd bunched up or gapped lines

sometimes the horizontal bars will appear blurred and
staggered.

When this is present you will want to perform a Flash Fire

Cleaning.
CLICK ALIGN NO WRINKLES PUSH to ROLL

then On the Panel Select

↓
Head Cleaning
↓
Flash Cleaning
↓
Choose the Affected Color/Channel
If this does not resolve the matter please contact ↓
Press OK
your dealer or brother representative for further ↓
8 troubleshooting. Perform Another Nozzle Test Print
 Watch the Video: Cleaning the Nozzle Guard, Wiper Blade,
Suction and Exhaust Caps WEEKLY MAINTENANCE

> WEEKLY MAINTENANCE PROCEDURES

7 To maintain the machine weekly you will have to do the following actions:
days

W E E K LY M A I N T E N A N C E

+ Suction Cap Cleaning + Exhaust Cap Cleaning

+ Wiper Blade Cleaning + Nozzle Guards Cleaning

30
> Always use this menu to perform cleanings or replace parts : Min

Menu > Maintenance > Maintenance Part Clean/Replace > MENU

OK and follow instructions on the display

> Suction Cap & Exhaust Cleaning ! TO BE DONE EVERY WEEK

The black silicon lips of both caps should be cleaned with the Cleaning Stick T dipped in
Cleaning Solution.
It is necessary to remove the built-up ink remaining/stuck on the edges of the caps.
Completely clean caps prevent air leakage and keep good suction of the pumps which
translates to better print head health and life!
Be careful not to touch the foam! Keep it flat!

The four extrusion lances (see in the blue circle…) and the hole
sitting on the side of the capping at the Exhaust position need
also to be cleaned and free of dried ink.
Always clean from the hole at the front and go backward while
cleaning the lances!

Suction Cap Cleaning Exhaust Cleaning Direction to clean

9
 > Wiper Blade Cleaning ! TO BE DONE EVERY WEEK

Both white plastic wipers [White & CMYK] should be

cleaned on both sides and top with the Cleaning Stick T
dipped in Cleaning Solution.

Use the tip of the Cleaning Stick T to

clean under the teeth of the wiper
holder and remove the dried ink.

Be sure to use the Cleaning stick T

separately for white ink and color ink!

> Nozzle Guards Cleaning ! TO BE DONE EVERY WEEK

Wipe the 2 nozzle guards clean 1 & 2 with the Clean Stick R dipped in Cleaning
Solution.
Be sure not to touch the nozzle surface 3 at all!

Manually move the carriage by hand with 3

the power off; to a position that you can
perform the cleaning with ease.

1 2
> The remaining Cleaning Solution from
CLEAN
the Cleaning Cup should be emptied
into the Waste Tank below the printer!

10
 MAINTENANCE PARTS EXCHANGE
> MAINTENANCE PARTS CLEANING & REPLACING PROCEDURES
In case of Warning/Error messages please follow the
WARNING W E ERROR
following procedures:
30
Min
> Always use this menu to perfor m cleanings or r eplace parts :
Menu > Maintenance > Maintenance Part Clean/Replace > MENU
OK and follow instructions on the display

> WIPER CLEANER REPLACEMENT Watch the Video: Replace the GTX Wiper Cleaner

1 2 3

Simply remove the old Wiper Cleaner by lifting it up. Replace it with a new one.
> FLUSHING FOAM REPLACEMENT Watch the Video: Flushing Foams Replacement

1 2 3
Lift up the flushing receivers Remove Flushing Foams and clean the Clean also under where
and place them on a waste holes of the 2 receivers. the receivers sit on the
cloth to avoid dripping ink. maintenance unit if ink is
blocking drainage!

Install new Foams and put reinstall

everything back into the printer.
4
> FAN FILTER REPLACEMENT Watch a Video: Fan Filter Replacement

Remove the 2 filter holders from the back

MESH of the machine.
Mount a new Fan Filter in each of the
OUTSIDE

black frames.
The coarse mesh surface should face the
direction of the inside of the printer and fine
AIR FLOW FINE COARSE
mesh surface in the direction of the outside
11
of the printer.
 ADDITIONAL WEEKLY MAINTENANCE
Visual inspection is important to keep your printer up and
running. Verify all the moving parts of the machine and also
check for any leaking or dripping ink.

Please also follow all the instructions that appear on the

display of the printer!

When you see a yellow number push the key to see what
you have to perform to erase the Error/Warning message.

INTERNAL CLEANING OF PRINTER Watch the Video: Cleaning Internal Areas of GTX
Printer

> If the inside of your printer is covered with ink mist, perform a cleaning!
30
Min
> Always use this menu to perform cleanings or replace parts :
Menu > Maintenance > Maintenance Part Clean/Replace > and follow the instructions on the display
MENU
OK

Remove 3 Screws to remove the Encoder Cover.

Dip the Clean Stick R in Cleaning Solution, then use it

to wipe away the mist build-up on the 3 Carriage
Rollers. Move the carriage from side to side to wipe all
around the 3 rollers completely.
Clean the Carriage Guide Shaft and the 3 sides [upper,
front, and lower] of the Roller Guide with a lint free
cloth; moisten the cloth with a small amount of isopropyl
alcohol [if using rubbing alcohol it should be above 90%]

Do not use alcohol on parts other than the carriage

guide shaft and the roller guide!
1
Apply a proper amount of Molykote 30 Grease onto the
3 Carriage Guide Shaft only [never on the Roller Guide!]

2 Remove 3 screws to take out the encoder metal cover.

Take a lint free cloth; moisten with alcohol, clean
carefully both sides of the Encoder Strip

Perform a CR Speed Adjustment.

CLEAN Menu > Printer Setting > CR Speed Adjustment > OK

Print out a Nozzle Check pattern.

GREASE

12
 WHEN NOT USING PRINTER FOR LONG PERIOD OF TIME
When the printer will not be used for a prolonged period of time, take appropriate
steps before storing the printer depending on storage period or condition.
> DO NOT turn the printer OFF, otherwise, the printer may be damaged.

> WITHIN 2 WEEKS

The printer can be used through normal procedure after the storage period, by performing
the following maintenance tasks:

• Please empty any waste ink in the waste ink tank.

• Check the amount of Cleaning Solution in the cleaning liquid tank, and refill the tank
when its is below the proper level.

• Agitate the white ink if a white ink agitation message is displayed on the operation
panel screen.

• Print out a Nozzle Check pattern.

> FOR MORE THAN 2 WEEKS

When storing the printer for more than two weeks, cleaning the Nozzle Guard, Wiper
and Exhaust Cap should be performed.

Same procedure as above plus:

• If a non-firing nozzle is found, perform Head Cleaning and run the Nozzle Check
pattern print, and verify the result again.

INK & SOLUTIONS TEMPERATURE

STORAGE
STORAGE

CMYK & White inks, Cleaning Solution, Maintenance Solution & MIN
Pretreatment Solution should be stored at a temperature range
between 0° and 40°
0°
MAX
> Be careful NOT to go below Zero degrees ! C
40°
HOW TO EXTRACT A LOG FILE FROM THE PRINTER?
Switch on the printer and insert a USB stick
Go to the menu: Maintenance > Log copy to USB > MENU
OK

Watch the Video: Retrieving the GTX Log Data 13

GT INK & CONSUMABLES
Description of product Product Code Price/Unit*
C Cyan Ink Pouch 500cc [GCX-4C50] BGCX40C05000112
M Magenta Ink Pouch 500cc [GCX-4M50] BGCX40M05000112
Y Yellow Ink Pouch 500cc [GCX-4Y50] BGCX40Y05000112
INK POUCHES

K Black Ink Pouch 500cc [GCX-4K50] BGCX40K05000112

W White Ink Pouch 2 x 500cc [GCX-4W50] BGCX40W05000022
C Cyan Ink Pouch 700cc [GCX-4C70] BGCX40C05000112
M Magenta Ink Pouch 700cc [GCX-4M70] BGCX40M07000112
Y Yellow Ink Pouch 700cc [GCX-4Y70] BGCX40Y07000112
K Black Ink Pouch 700cc [GCX-4K70] BGCX40K07000112
W White Ink Pouch 2 x 700cc [GCX-4W70] BGCX40W07000022

CS Cleaning Solution 1,9Kg [GCX-4E02] BGCX40E002K0052

LIQUIDS

MS Maintenance Solution Pouch 700cc [GCX-4S70] BGCX40S07000012

PT PreTreatment Liquid 5Kg-4L [GCX-4P05] BGCX40P005K0042

W Capping Pouch pieces in the SB5696001

Wiper Cassettes [2 pieces in the box] SB6673001
Flushing Foam [2 pieces in the bag SB7006001
Fan Filter [2 pieces in the bag] SB7007001
Cleaning Sticks R [50 pieces ] 4Y1-9096

Cleaning Sticks Type T [50 pieces ] SC0032001

Wiper Blade [1 piece; machine requires 2] SB7870001
Print Head [1 piece] SB9173001

Color Cap Rubber Assy. [1 piece] SB9630001

White Cap Rubber Assy. [1 piece] SB9650001

PARTS

Acro37 Large W-Side Filter [4 pieces] GTXLCF231

LC Filter 10um [4 pieces; machine requires 2] GT3LCF124

GREASE EM-30L [1 piece] SB3229101
Platen Sheet Adult [1 piece] SB6667101
Maintenance Unit [1 piece] SB7869701
Encoder Strip [1 piece] SB2665001
Maintenance Pulse Motor [1 piece] SB5346001
Black Chip Cartridge Sensor [1 piece] A60014001
Main PCB Assy [1 piece] SB7016101
Encoder Resin Rivet [1 piece] SB5161001
Encoder Cleaner Tool [1 piece] SB3143101
NOTES

CONTACT DETAILS OF YOUR BROTHER DEALER

Company Name:

Representative:

Email address:

Phone number: