Online Mobile Retail Management – SRS DOCUMENT
Software Requirements Specification (SRS)
1. Introduction
The Online Mobile Retail Management System is a web-based application designed to facilitate the
online purchase and repair booking of mobile devices and related gadgets.
The platform aims to enhance the customer shopping experience while simplifying inventory and order
management for administrators.
1.1 Purpose
The purpose of this document is to define the functional, non-functional, and system requirements for
the Online Mobile Retail Management System.
It will serve as a reference for developers, designers, and stakeholders to understand the project's
scope and functionalities.
1.2 Scope
The system allows users to browse various categories of mobile gadgets, view detailed product
specifications, place orders, and book repair services.
The admin can manage product listings, repair bookings, and customer orders through a dedicated
dashboard. The system will support multiple device categories, including:
Online Mobile Retail Management – SRS DOCUMENT
- Smartphones
- Smartwatches
- Headphones and Audio Devices
- Accessories (Chargers, Cases, etc.)
The system will be designed with scalability, security, and ease of use in mind.
1.3 Intended Audience and Reading Suggestions
This document is intended for:
- Developers: To understand system functionalities and requirements.
- Project Managers: For project planning and tracking development progress.
- Stakeholders: To verify that the system meets business needs.
- Testers: To design test cases and validate system performance.
2. Overall Description
2.1 Product Perspective
The system will be a standalone web application, accessible via browsers on desktop and mobile
devices. It will consist of three main modules:
1. Customer Module: For browsing products, placing orders, and booking repairs.
2. Admin Module: For managing products, repairs, and order histories.
Online Mobile Retail Management – SRS DOCUMENT
3. Technician Module: For viewing and updating repair statuses.
2.2 Product Features
- Product Browsing: Users can browse, search, and filter products.
- Product Details: View specifications, images, and pricing.
- Shopping Cart: Add products to the cart and proceed to checkout.
- Order Management: View order history and track order status.
- Repair Booking: Schedule repair services by selecting the device and describing the issue.
- Admin Panel: Manage products, users, and repair bookings.
2.3 User Classes and Characteristics
- Customers: Can browse, purchase products, and book repairs.
- Administrators: Can add/remove products, manage orders, and oversee repairs.
- Technicians: Can view and update repair requests.
3. System Features
3.1 User Management
- Login/Registration: Secure authentication for users and admins.
Online Mobile Retail Management – SRS DOCUMENT
- Profile Management: Update user details and passwords.
3.2 Order Management
- Cart System: Users can add products to a cart, view totals, and place orders.
- Order Tracking: Users can view order history and track shipping status.
3.3 Repair Booking System
- Service Selection: Choose repair services by device type.
- Issue Description: Users can describe the problem and upload photos if needed.
- Repair Status Updates: Technicians can update repair progress (e.g., 'In Progress', 'Completed').
4. Non-Functional Requirements
- Performance: Fast page load times, even with large product catalogs.
- Security: Secure login, encrypted data storage, and HTTPS support.
- Availability: System uptime of 99.9% for continuous availability.
- Usability: Simple, intuitive UI with responsive design.
- Scalability: Handle increasing products and users as the business grows.
Online Mobile Retail Management – SRS DOCUMENT
5. System Models
The system will be designed with the following models:
Use Case Diagrams: To illustrate how users interact with the system.
ER Diagrams: To define database structure and relationships.
Sequence Diagrams: To visualize the flow of processes like order placement and repair booking.
6.Constraints
Browser Compatibility: The application must work on major browsers like Chrome, Firefox, Safari
Platform Restrictions: The system will primarily be web-based, with mobile responsiveness but no native
app support initially.
Budget Limitations: Limited server resources, so the system should be optimized for performance.
Development Timeline: The project must be completed within a semester, so feature complexity will be
balanced with development speed.
Technology Stack: Must use core web development technologies (HTML, CSS, JavaScript) without
heavy backend frameworks
7. Conclusion
The Online Mobile Retail Management System will provide a seamless shopping and repair service
experience.
With robust features and thoughtful design, the system is poised to enhance both customer satisfaction
and backend efficiency.
This document captures the complete set of requirements, serving as a guide for successful system
development and deployment.
