UNIVERSITY OF THE PEOPLE

Managing in the Global Economy

BUS 5211-01 - AY2025-T3

DISCUSSION ASSIGNMENT UNIT 3

INSTRUCTOR: Richard Lamontagne (Instructor and Dept Chair)

18th February 2025

Detailed Response to the question

Looking at the cultural intelligence (CQ) model as reference form (Cultural Intelligence for

Leaders, 2012) consist of four significant steps that is the (Acquire, Build, Contemplate, and

Do.) ABCD

Acquire: The understanding and perceptions we have about some cultures which is just

few or a tip of the ice bag. We as leaders with less exposure into others culture, we should not be

too confident about the awareness of some specific culture and he should always be open to

learning. Having cultural knowledge through different people with ethnic background can help

leaders identify why things are the way it is.

Build: As a leader you should able to acquirer more cultural knowledge and a way to

apply it in daily life. As a leader you should able to create awareness by planning and thinking

strategically. This step would help an individual leader to properly understand other people’s

attitude and behaviors unfortunate situation.

from active, goal-oriented thinking to a more receptive and exploratory mode. A leader must

observe his interests and pay close attention in all cultural settings. It's about allowing thoughts

and feelings to surface without judgment, and observing them with curiosity.

Do: As this is the finally step of the Cultural intelligence model that teaches us to adapt and

perform well among human beings. An individual must be conscious of the way how people

understand them in terms of their attitude and behavior among others that is culturally correct

and accepted.

Social intelligence: The ability of fascinating crucial skills of a person that tune into other

people’s emotions and navigating the complexities of human interaction and its behavioral cues

to choose the most effective response in a given situation. The Social intelligence develops

through our good and bad experiences as we interact with different people with different culture

and values. This creates the awareness towards others moods, feelings, temperaments, and

motivations are a few of the traits of a socially intelligent person.

Emotional Intelligence (EQ): Is simply a critical skill that impacts how we manage and conduct

ourselves, navigate relationships, and make brilliant decisions. It is about understanding and

working with emotions, both our own and those of others. Here are some breakdown of what EQ

is and why it is so important:

 A Perceive emotion: Identify and understand your own emotions and those of others.

This includes recognizing facial expressions, body language, and tone of voice.

 Use emotions: Apply emotions to facilitate thinking and problem-solving. This means

using your emotional understanding to make better decisions and be more creative.
  Understand emotions: Comprehend the complexities of emotions, including recognizing

different emotional states and understanding how emotions change over time.

 Manage emotions: Regulate your own emotions and influence the emotions of others.

This involves managing your emotional responses and helping others to do the same.

What makes cultural intelligence particularly valuable in terms of a leadership competency in

today’s global market?

Cultural intelligence (CQ) is exceptionally valuable as a leadership competency in today's global

market for several interconnected reasons.

Globalization and Interconnectedness: The world is increasingly interconnected, with

businesses operating across borders and workforces becoming more diverse. Leaders must

effectively manage teams and relationships that span cultures, making CQ essential for

navigating this complex landscape.

Cross-Cultural Collaboration: Global projects and partnerships require effective collaboration

across cultures. Leaders with strong Cultural Intelligent can also to bridge cultural gaps within a

society, build trust, and facilitate communication, leading to successful collaborations.

Effective Communication: Communication styles vary significantly across cultures. Leaders

with high CQ can adapt their communication approach to ensure clarity, avoid

misunderstandings, and build rapport with individuals from diverse backgrounds.

Competitive Advantage: Organizations with culturally intelligent leaders have a competitive

advantage in the global market. They are better equipped to attract and retain talent, expand into

new markets, and build strong relationships with international partners.

 Atre, S. (n.d.). Difference between IQ, EQ and SQ – the social intelligence, and why SQ

is the future!Learn the skill of Emotional & Social Intelligence | Socialigence.

https://www.socialigence.net/blog/difference-between-iq-eq-and-sq-the social-

intelligence-and-why-sq-is-the-future

 Cultural Intelligence for Leaders (2012). Saylor Academy. Creative Commons by-nc-

sa 3.0. Retrieved from: https://saylordotorg.github.io/text_leading-with-cultural

intelligence/index.html

 Social intelligence vs. emotional intelligence and how making the distinction can

help you lead - IE exponential learning blog. (2017, October 13). IE - Reinventing

Higher Education. https://www.ie.edu/exponential-learning/blog/innovation/social-

intelligencevs-emotional-intelligence-making-distinction-can-help-lead/

 Wedel, C. (2017, January 5). CULTURAL INTELLIGENCE: HOW LEADERS

SUCCEED IN THE GLOBAL ECONOMY. The People Development Magazine.

Retrieved from https://peopledevelopmentmagazine.com/2017/01/05/cultural-

intelligence/