Zscaler Academy

©2023 Zscaler, Inc. All rights reserved. ZSCALER CONFIDENTIAL INFORMATION |. Zscaler , Zscaler Internet Access , Zscaler Private Access , ZIA and ZPA are either (i) registered trademarks or service marks or (ii) trademarks or service marks of Zscaler, Inc. in the United States and/or other countries. Any other trademarks are the property of their respective owners.
 A comprehensive training solution to enable
Zscaler user and deployment ecosystem on all
Zscaler products, services, and methodologies.
Zscaler Academy

Zscaler Customer Academy

A comprehensive training solution to enable Zscaler user and deployment ecosystems on all
Zscaler products, services, and methodologies. Training Modalities
Length: 30-120 mins
eLearning (Self-
Paced) EDU Credits Used: 0 (No cost to participate)

Length: 1-3 days

Instructor-Led
(Live) EDU Credits Used: 4 credits/day

Length: 1-6 hours

Virtual
(Live) EDU Credits Used: 2 credits/4 hours
Training Assessments
Length: 30-60 mins
Quizzes, Tests,
& Checks EDU Credits Used: 0 (No cost to participate)

Length: 1-2 days

Instructor-Led
Labs (Live) EDU Credits Used: 4 credits/day
https://www.zscaler.com/zscaler-academy
Certification Length: 1-2 hours
Exams
EDU Credits Used: 1 credit/2 hours
(Proctored)

© 2024 Zscaler, Inc. All rights reserved. 3

Course Catalog

© 2023 Zscaler, Inc. All rights reserved

Platform training catalog (upcoming in Q4 - highlighted in green)
Specialization courses
Foundations Platform Specializations are
3 Credits/Course

Data Protection Cyber Threat

Zscaler for Users
Protection
Architect (Z4U-Arch)
eLearning + Lab + Test eLearning + Lab + Test eLearning + Lab + Test
Zero Trust Certified ONLINE - upcoming ONLINE - 5+4+1 HRS ONLINE - 5+4+1 HRS
Associate (ZTCA)
eLearning + Test Endpoint DLP Ransomware
ONLINE - 5+1 HRS
No Zscaler for Users
Cost Advanced (Z4U-A) eLearning + Lab + Test eLearning + Lab + Test
ONLINE - 2+1+.5 HRS ONLINE - 4.5+4+.5 HRS
eLearning + Lab + Test Troubleshooting Basics
ONLINE - 12.5+8+2 HRS
Introduction to 5
Cybersecurity Credi eLearning + Lab + Test Deception Workloads
ts ONLINE - 4.5+4+.5 HRS 3
Credi
eLearning + Test ts eLearning + Lab + Test eLearning + Lab + Test
ONLINE - 3+.5 HRS ONLINE - 4+3+.5 HRS ONLINE - 2+1+.5 HRS
No
ZDX
Cost Operationalization
SD-WAN
eLearning + Lab + Test
Introduction to ONLINE - 2+1.5+.5 HRS
Networking for Cyber 3
Credi
eLearning + Lab + Test
Professionals
ts ONLINE - 2.5+1+.5 HRS
eLearning + Test
ONLINE - 3.5 HRS Zscaler for Users
No Browser Isolation Troubleshooting
Cost
Essentials (Z4U-E) for Deception
eLearning + Lab + Test
eLearning + Lab + Test eLearning + Lab +
ONLINE - 14.5+8+2 HRS 5
ONLINE - 2.5+1+.5 HRS ONLINE -Test
2.5+1+.5 HRS
Credi
ts

© 2022 Zscaler, Inc. All rights reserved.

 Course Structure

Once you’ve navigated to a specific course, you’ll see the various sections of a course and its associated
cost as shown in the image below. Most courses have an eLearning component, an attached Lab and an
exam associated with it.

6 ©2023 Zscaler, Inc. All rights reserved. ZSCALER CONFIDENTIAL INFORMATION

 Prerequisites and Points

• If your prerequisites have been met for a course, you’ll be able to register for it
• Points associated with a courses can be accumulated to purchase swag within our Ascent Portal (on on the
Customer Success Page)

7 ©2023 Zscaler, Inc. All rights reserved. ZSCALER CONFIDENTIAL INFORMATION

 EDU Credits and Cost

On the registration page you can see the corresponding EDU Credits for a course. EDU Credits on your
account will be applied towards enrollment.

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Navigation and Registration

© 2023 Zscaler, Inc. All rights reserved

 Zscaler Home Page >> Zscaler Academy Page

• Navigate to Resources > Zscaler Academy to view the Academy offerings.

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 Register for the Zscaler Academy

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 Alternate Path to Zscaler Academy

• Navigate to https://customer.zscaler.com/page/zscaler-academy

12 ©2023 Zscaler, Inc. All rights reserved. ZSCALER CONFIDENTIAL INFORMATION

 Registration

• Click Register Now in the appropriate box.

○ Customers and Guests Users - fill in the form.

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Sign Up Fields

• Fill in the Registration Form.

⁃ Use your corporate email address!
• You will receive a confirmation email.
• Follow the instructions in the email to activate
your access to the Zscaler Academy.
• If you encounter any problems, send us a
note on [email protected]

© 2023 Zscaler, Inc. All rights reserved. 14

 Once Logged In >> Academy Video Tour

• The Academy Tour Video will provide you with a walkthrough of how to:
• Search and register for courses
• View and complete the learning path to earn your certificate
• Earn points and redeem for exciting rewards
• Earn badges and share your achievements in LinkedIn

View the Academy Tour Video here

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Viewing and Using EDU Credits

© 2023 Zscaler, Inc. All rights reserved

 Zscaler Academy Home Page >> My Profile

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 My Profile >> Training Credits Section

• You can view the credit details under Training Credit Codes.

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 Support
We are happy to help! For any queries, please write to us – [email protected]

© 2023 Zscaler, Inc. All rights reserved

Thank you

©2023 Zscaler, Inc. All rights reserved. ZSCALER CONFIDENTIAL INFORMATION |. Zscaler , Zscaler Internet Access , Zscaler Private Access , ZIA and ZPA are either (i) registered trademarks or service marks or (ii) trademarks or service marks of Zscaler, Inc. in the United States and/or other countries. Any other trademarks are the property of their respective owners.
 Training Modalities

eLearning/self-paced live - instructor-led live - virtual

Self-paced, elearning courses that can Live, in-person training or custom Live virtual training led by technical
be taken online and completed at your training set up based on unique trainers allow students to ask questions,
own pace and convenience. business requirements include take part in hands on labs, and interact
Courses are grouped into learning lecture, labs, and exam. with and learn from other students in the
paths and may culminate in labs and class.
certification exams.

Length: 30-120 mins Length: 1-3 days Length: 1-6 hours

EDU Credits Used: 0 EDU Credits Used: 4 credits/day EDU Credits Used: 2 credits/4 hours

© 2023 Zscaler, Inc. All rights reserved. 21

 Assessments

Quizzes, Tests, Checks Instructor-Led Labs Certification Exams

In course knowledge checks allow Practical application of knowledge

Proctored exams allow students to be
students to assess their understanding acquired in an elearning course or
certified in different role-based
as they are completing coursework. within a live class is tested in our lab
certifications.
environment with comprehensive
use cases.
Length: 30-60 mins Length: 1-2 hours
EDU Credits Used: 0 Length: 1-2 days
EDU Credits Used: 1 credit/2 hours
EDU Credits Used: 4 credits/day

© 2023 Zscaler, Inc. All rights reserved. 22