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4 Key Traits of Great Listeners

Good listening is essential for improving relationships and effective communication, ranking alongside speaking, writing, and reading. Effective listeners engage in active listening by interpreting messages and providing feedback, while ineffective listeners merely wait to speak. Strategies for enhancing listening skills can positively impact various aspects of life, including personal relationships and workplace dynamics.

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Naidia Paiva
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86 views2 pages

4 Key Traits of Great Listeners

Good listening is essential for improving relationships and effective communication, ranking alongside speaking, writing, and reading. Effective listeners engage in active listening by interpreting messages and providing feedback, while ineffective listeners merely wait to speak. Strategies for enhancing listening skills can positively impact various aspects of life, including personal relationships and workplace dynamics.

Uploaded by

Naidia Paiva
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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4 Things all great listeners know

Are you a good listener?

It’s easy to tell when someone’s not paying attention, but it can be surprisingly ________

tricky /easy to know what good listening looks like. Good listening is one of the most
important things we can do to improve/finish our relationships, develop our
, worldwide/worldview , and potentially change people’s minds. So what can we do
to become better listeners? Dig/go into different strategies that can improve

Listening in a one-on-one conversation should be about

a-Formulating a strong rebuttal.

b-Making the speaker feel understood.

c-Changing the speaker's mind.

d-Pretending to take interest in another person.

Which of the following is NOT a good way to show someone you're listening to them?

a-Putting your cell phone away

b-Asking relevant follow-up questions

c-Summarizing what you heard them say

d-Interrupting to offer a personal anecdote

According to the Chicago Center for Teaching and Learning, listening is a vitally
important communication competence, ranking alongside speaking, writing, and
reading. Listening engages complex cognitive, affective, and behavioral processes, all
of which combine to make either an effective or ineffective listener. While ineffective
listeners may simply nod along while formulating their own thoughts and waiting to
speak, effective listeners are simultaneously interpreting messages, motivating
themselves to remain attentive to the speaker, and responding with both verbal and
nonverbal feedback.
Effectively listening is often equated with active listening — or the practice of hearing
the intended ideas of others with understanding. If you would like to improve your own
active listening skills, Kwantlen Polytechnic University offers a helpful guide on its
central tenets and how to apply them in conversation. Researchers suggest that these
principles have the potential to impact every facet of life. Harry Reis and Phil
Shaver's Intimacy Process Model, for example, indicates that healthy relationships
require partners to respond to one another with interest and compassion. Meanwhile,
experts also suggest that more effective communication can play a part in reducing
workplace burnout.

On the other side of the coin, those who resist listening and instead simply attack
others' points of view only further entrench the beliefs they are opposing. Psychologists
explain this behavior via Jack Brehm's Reactance Theory, a model of behavior that
explains individuals' defensive reactions when their freedom to choose is restricted. To
learn more about Reactance Theory and how it affects social behavior, watch this short
video here.

Who in your life is a high-quality listener? What do they do that


makes you feel heard? Are you a good listener?

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