Alpari - Privacy - Policy - en
Alpari - Privacy - Policy - en
Alpari takes the security of its clients’ personal data and the storage of confidential information
very seriously.
To prevent any loss, misuse, changes, or unauthorised access of information by third parties, we
fulfil all relevant requirements (both administrative and technical), i.e. we regularly perform
checks, tests, and other essential reviews.
Alpari respects your right to privacy. This Privacy Policy (hereinafter, "Policy") applies to
personal information that we collect through our website (www.alpari.com) as well as any other
affiliated websites and applications. This Policy does not apply to websites operated by other
organisations and other third parties. This Policy also applies to personal information that we
collect when you use our services as well as during any correspondence held with us by
telephone, email, or otherwise. This Policy aims to inform you about the type of information we
gather, who we share it with, what we use it for, how we keep it secure, and what your data
privacy rights are.
You can always contact us should you have any questions regarding your personal data. Please
contact us at [email protected].
The personal information that we may collect about you falls into the following categories:
You can give us your personal details, contact information, and financial data etc. by
filling in forms or by sending them to us by post, providing them over the telephone, via
myAlpari, email, or otherwise. This includes the personal information you provide when
you:
In addition to the above, certain parts of our website may ask you to provide personal
information voluntarily (for example, we may ask you to provide your contact details in
order to register with myAlpari, to subscribe to promotional materials and notifications
from us, and/or to submit enquiries to us). The personal information that you are asked to
provide, along with the reasons for which you are asked to provide it, will be made clear
to you at the time we ask you to provide such information.
When you visit our website, certain information is sent to us from your device
automatically. In some jurisdictions, including the European Union, this information may
be classified as personal information under applicable data protection laws.
Specifically, the information that is shared with us automatically may include your IP
address, device type, unique device identification numbers, browser type, approximate
geographic location (for example, country or city/region location), and other information.
We also receive information about how your device has interacted with our website,
including the pages accessed and links followed.
Collecting this information enables us to better understand the users who visit our
website, where they come from, and which content on our website is of interest to them.
We use this information for internal analytical purposes and to improve the quality and
clarity of our website for our visitors.
Some of this information may be collected using cookies. For detailed information about
the cookies we use and the purposes for which we use them, please see our Cookie
policy.
Our group companies, third-party service providers, and partners who provide us
with data processing services (for example, to support the delivery of, provide
functionality on, or help to enhance the security of our website) or who otherwise
process personal information for the purposes described in this Privacy Policy or
for purposes disclosed to you when we collect your personal information.
Any competent law enforcement body, regulatory or government agency, court,
or other third party where we believe disclosure is necessary (i) as a matter of
applicable law or regulation, (ii) to exercise, establish, or defend our legal rights,
or (iii) to protect your vital interests or those of any other person.
Any other person with your consent to the disclosure of such information.
Alpari will collect personal information from you in cases where we have your consent to
do so, where we need the personal information to conclude a contract with you, or where
such action is in our legitimate interests. In some cases, we may also have a legal
obligation to collect personal information from you or may otherwise need the personal
information to protect certain vital interests.
Similarly, if we collect and use your personal information for the purposes of serving our
legitimate interests (or those of any third party), we will make those legitimate interests
clear to you at the relevant time.
If you have any questions about the legal basis on which we collect and use your personal
information, please contact us.
Purpose: Registering you as a new client, providing access to your trading account,
delivering our products and services, facilitating your withdrawals, deposits, and funds
transfer, and collecting funds that are owed to Alpari.
Legal Basis: Conclusion of a contract with you or compliance with a legal requirement.
Purpose: To comply with applicable laws, to detect, investigate, report, and seek to
prevent money laundering, to respond to complaints, and to submit information to
applicable governmental bodies in cases where it is required by law. To collect
information where there is a legal obligation to do so for compliance and AML purposes,
such as ‘know your client’ information, details relevant to international sanctions and
restrictive measures, and information about criminal and political activities of the
potential client, which may impact our ability to act.
3. Marketing
Purpose: Marketing activities and the provision of information and updates about
products and services.
You have the right to obtain a copy of the personal information we hold about you.
You may request that we rectify any inaccurate information and/or complete any
incomplete personal information. We will subsequently correct our records and notify
any third parties to whom such personal information may have been transmitted as
described above.
You may request a copy of all personal information you have provided to us, after which
we will transmit this information to another data controller of your choice.
You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the
marketing emails we send you.
You may request that we stop processing your personal information. Please note that you
may not be able to benefit from certain features of our service for which the processing of
your personal information is necessary.
You may withdraw your consent to the processing of your personal information at any
time. Such withdrawal will not affect the lawfulness of processing to which you have
previously given consent. Please note that if you withdraw your consent, you may not be
able to benefit from certain features of our service for which the processing of your
personal information is necessary.
You may request that we erase your personal information and we will comply, unless
there is a lawful reason for not doing so.
You reserve the right to lodge a complaint with the supervisory authority.
Hold personal information in secure facilities and; where the information is held
electronically, on secure servers.
Use encrypted transmission links whenever we can.
Use other safeguards such as firewalls, authentication systems (e.g., passwords),
and access control mechanisms to prevent unauthorised access to systems and
data.
Regularly review our information collection, storage, and processing practices,
including physical security measures, to guard against unauthorised access to
systems.
Restrict access to personal information to our employees, contractors, and agents
who need to know such information in order to process it for us and who are
subject to strict contractual confidentiality obligations.
Subject to certain conditions, we may transfer your personal information to third parties in other
countries for further processing in accordance with the purposes set out in this Policy. In certain
cases, this may include transferring data to countries which do not offer the same level of
protection as the laws of your country of residence. In such cases, we will, as required by
applicable law, ensure that your privacy rights are adequately protected by appropriate technical,
administrative, contractual, or other lawful means. These include putting data transfer
agreements in place for the transmission of personal information between our group companies,
which require all group companies to protect the personal information they process in
accordance with applicable data protection laws. We have implemented similar appropriate
safeguards with our third party service providers and partners, for which further details can be
provided upon request.
Data retention
Your personal information will be retained for as long as it is necessary to carry out the
purposes set out in this Policy (unless longer retention is required by law). However, we
will not retain any of your personal information beyond this period and the retention of
your personal information will be subject to periodic review.
Automated decision-making
In some instances, our use of your personal information may result in automated
decisions being taken (including profiling) that legally affect you or similarly
significantly affect you.
Automated decisions mean that a decision concerning you is made automatically on the
basis of a computer determination (using software algorithms), without human oversight.
When we make an automated decision about you, you have the right to contest the
decision, to express your point of view, and to demand a human review of the decision.
Get in touch
We would be happy to hear your views about our website and this Privacy Policy –
please let us know any questions, comments or clarifications you may have at
[email protected].