HIGHER EDUCATION PROGRAMMES

Academic Year 2024: July – December

Summative Assessment 1: Introduction to Legal Office
Practice and Procedures
(HWCPLP1181)
NQF Level, Credits: 5, 14
Weighting: 40%
Assessment Type: Practical Workplace Learning
Educator: Ndivhuwo Tshikota
Examiner: Lizelle Green
Due Date: 25 November 2024
Total: 100 Marks

Instructions:
• Summative Assessment 1 (SA1) must be uploaded onto ColCampus as a single
PDF document by no later than 25 November 2024 at 23h59 p.m.

1 HWCPLP1181-Jul-Dec2024-SA1-LG-V2-12032024
The following Learning Outcomes are assessed:

Unit 3:

• Discuss the types of interactions that the 21st Century office invites, with
reference to workplace diversity, virtual spaces and flexible work environments.
• Outline the 21st Century office in terms of design, people, projects and
technology.

Unit 4:

• Conduct a basic job search.

Unit 5:

• Reflect on your personality, world view, values, interests and skills.

• Demonstrate adaptability, persistence, dependability and resilience.
• Set personal goals.
• Set professional goals.
• Explore and articulate the values and principles involved in personal decision-
making.
• Analyse your strengths and weaknesses.
• Explain how you can differentiate yourself from the workplace crowd:
o Being aware of your strengths and weaknesses.
o Managing time, stress, attitude, priorities, and goals.
o Behaving ethically at work.
o Achieving work-life balance.
o Being a lifelong learner.

Unit 6:

• Explain the importance of interpersonal skills at work.

Unit 7:

• Distinguish between formal and informal channels of communication.

• Describe how effective verbal, written and non-verbal communication with
others can influence our working relationships.

2 HWCPLP1181-Jul-Dec2024-SA1-LG-V2-12032024
Unit 8:

• Appraise the culturally diverse South African workplace.

Unit 9:

• Apply creative solution-finding steps to a hypothetical 21st century workplace

scenario.

Unit 10:

• Apply knowledge to certain topic including:

o Personal cell phone etiquette in the workplace.
o Using company telephone and internet connectivity.
o Accessing social media sites at work.
o Using kitchens and social areas at work.
o Noise pollution at work.
o Desk space etiquette.
o Work functions.
o Tardiness.
o Courtesy notifications.
o Explain how superiors and subordinates should be addressed in the
workplace.

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Source: https://careers.ucsc.educ/intern/

INTRODUCTION:
The Higher Certificate in Paralegal Practice academic study for entry into a profession
is supplemented by an experiential period of learning.
The experiential period involves exposure to a real-life workplace environment,
allowing students to gain practical experience in the application and use of knowledge
and skills attained through their studies.
Experience shows that the integration of theory and experiential learning results in
graduates who are both more mature and employable. Work experience encourages
students to develop a greater sense of responsibility, find greater meaning in their
studies, develop self-confidence, and gain exposure and experience in working with
different types of people.

PURPOSE & OUTCOMES:

You are required to complete 60 hours / two weeks of Practical Workplace Learning,
as part of the Work Integrated Learning module.
The purpose of Practical Workplace Learning is to:
• Develop on-the-job work experience prior to graduation, thus ensuring that
students are exposed to real life work environments and activities.

• Facilitate student’s acquisition of a deeper knowledge and understanding of

their discipline and the world of work, through the application of their knowledge
and skills in real life work situations.

• Enhance links with professional, business, and public sector organisations.

4 HWCPLP1181-Jul-Dec2024-SA1-LG-V2-12032024
As such, students will be assessed, by their Practical Workplace Learning Supervisor,
on their ability to:
• Solve problems and improve performance.

• Work with others within a real-life work environment.

• Integrate module knowledge with real-life work situations.

• Demonstrate aptitude in receiving and following instructions.

GUIDELINES:
• To fulfil the requirements for the Higher Certificate in Paralegal Practice, a
student must complete 60 hours / two weeks of Workplace Integrated Learning
in the form of Practical Workplace Learning.

• It is crucial that students are active in the process of finding a suitable workplace
at which to complete their Practical Workplace Learning.

• Students may seek Practical Workplace Learning with any workplace available
in their area (including with schools, churches, NGOs etc.), regardless of the
specific programme they are studying. However, because the types of tasks
assigned are solely up to the potential Practical Workplace Learning employer,
it is strongly advised that students seek placement with an organisation /
company that aligns with the intended use of their programme of study.

• Students should aim to utilise their programme’s knowledge areas during the
course of their Practical Workplace Learning experience. This will assist in
understanding how the knowledge base presents itself and is applied within a
real-life work environment.

• Practical Workplace Learning is a compulsory component of the Higher

Certificate in Paralegal Practice and will be assessed and verified accordingly.

• Appendix A of this document (page 23) contains a Letter of Introduction, which

you may use to approach any company / organisation, where you wish to
complete your Practical Workplace Learning.

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 • The Educator for the Workplace Integrated Learning module may be consulted
for any further clarification or support you may require.

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REQUIREMENTS FOR THIS ASSESSMENT:

UNEMPLOYED Students [100 Marks]

You are required to work within an organisation / company for 60 hours / 2 weeks.
To assess your work readiness, you will be required to submit the following
(handwritten or typed):

1. Boston Practical Workplace Learning Agreement, between the organisation /

company and the student. (20 marks)
• This document must be completed and signed by both you (the student) and
your organisation / company supervisor before your Practical Workplace
Learning begins.
• Refer to the document on pages 10 – 13, titled: Boston Practical Workplace
Learning Agreement (Students who are currently not employed).
• Please Note: Your Summative Assessment 1 (SA1) will not be accepted as
valid if you fail to provide the company / organisation’s full contact details, along
with an authentic supervisor signature.

2. A daily Logbook detailing all duties and tasks performed, and the number of hours
worked. (20 Marks)
• Refer to the document on pages 15 - 16, titled: Practical Workplace Learning
Logbook.
• The logbook must be signed by your supervisor.

3. A Reflection Exercise, to be completed at the end of the Practical Workplace

Learning. (50 Marks)
• Refer to the document on pages 17 - 20, titled: Practical Workplace Learning
Reflection.

7 HWCPLP1181-Jul-Dec2024-SA1-LG-V2-12032024
4. A Supervisor Rating and Feedback document to be completed by your
supervisor. (10 Marks)
• Refer to the document on pages 21 - 22, titled: Supervisor Rating and
Feedback.

8 HWCPLP1181-Jul-Dec2024-SA1-LG-V2-12032024
 EMPLOYED Students [100 Marks]

1. Boston Practical Workplace Learning Agreement, between the organisation

/ company and the student. (20 Marks)

• This document must be completed and signed by both you (the student)
and your organisation / company supervisor.
• Refer to the document on page 14, titled: Boston Practical Workplace
Learning Agreement (Students who are currently employed)
• Please Note: Your Summative Assessment 1 (SA1) will not be accepted
as valid if you fail to provide the company / organisation’s full contact
details, along with an authentic supervisor signature.

2. A daily Logbook detailing all duties and tasks performed, and the number of
hours worked. (20 Marks)
• Refer to the document on pages 15 - 16, titled: Practical Workplace Learning
Logbook
• Your supervisor does not need to sign off each day; however, they must sign
off once you have completed your logbook entries for 60 hours / 2 weeks.

3. A Reflection Exercise, to be completed. (50 Marks)

• Refer to the document on pages 17 - 20, titled: Practical Workplace Learning
Reflection

4. Students who are currently employed are not required to submit a Supervisor
Rating and Feedback document. Students who are already employed will
automatically be awarded the ten marks required of this
section. (10 Marks)

9 HWCPLP1181-Jul-Dec2024-SA1-LG-V2-12032024
 1. BOSTON PRACTICAL WORKPLACE LEARNING AGREEMENT
(Students who are currently not employed)

THIS AGREEMENT is entered into on the Insert date

BETWEEN:

Insert name of Company (1) (hereinafter referred to as “the Company”)

Insert name of Student (2) (hereinafter referred to as “the student”)

The Company agrees to the student’s placement as a volunteer in accordance with

the terms below. There is no contractual obligation between the Student and the
Company, and the student agrees that they will not be paid for the placement and / or
duration of the placement period. Any ex-gratia payment, if any, will be at the discretion
of the Company.

The Company’s workplace supervisors / mentors will inform the student in

circumstances where it is necessary to end this agreement at an earlier date, due to
operational requirements or any other reason deemed appropriate by the Company. If
the Student decides to end this Agreement, the Student must notify the Company in
writing.

Effective start date:

Effective end date:
Location / Name of Department:
Estimated number of hours intended
to be completed during the Practical
Workplace Learning placement:

Expected tasks and duties, and timescale for completion:

10 HWCPLP1181-Jul-Dec2024-SA1-LG-V2-12032024
Expenses:

The student will not be expected to incur any expenses on behalf of the Company
during their Practical Workplace Learning.

Health and Safety:

During their Practical Workplace Learning, the Student is required to:

• Take reasonable care to avoid injury to themselves and others
• Not interfere with or misuse any clothing or equipment provided to protect their
health and safety
• Report any incident or injury immediately, and record the details in the
departmental accident / incident book
The Company will take reasonable care of the student’s health and safety. A risk
assessment will be undertaken, identifying measures to be taken to control any
identified risks, if required.

Confidentiality:

The student will maintain confidentiality, during and after their placement, of the
Company’s data and information, where such information is not already in the public

11 HWCPLP1181-Jul-Dec2024-SA1-LG-V2-12032024
domain and is indicated or understood to be confidential. The Company will meet
responsibilities for their personal data under their Data Protection Policy or equivalent.

IS Access: (applicable to Student’s given access to Information Systems)

The student may be granted IS access for the duration of the Practical Workplace
Learning. Whilst using systems of the Company, the Student must comply with the
Company’s Information Security and Usage Policy or equivalent.

Liability:

The Company confirms that their Public Liability Insurance Policy covers those
conducting voluntary work.
The student has received the following documents, and agrees to comply with the
contents thereof:
 Statement of Safety Policy
 Information Security Policy
 Other applicable Guidelines and / or Policies and Procedures

For and on behalf of the Company

Signature: Place: Date:

Name & Surname: Job Title:
Address:
Contact No.: E-mail:

The student
Signature: Place: Date:
Name & Surname: Student No.:
Address:
Contact No.: E-mail:

12 HWCPLP1181-Jul-Dec2024-SA1-LG-V2-12032024
 1. BOSTON PRACTICAL WORKPLACE LEARNING AGREEMENT
(Students who are currently employed)

In the case of students who are already employed and thus exempt from the typical
Practical Workplace Learning:

THIS AGREEMENT is entered into on the Insert date

BETWEEN:

Insert name of Company (1) (hereinafter referred to as “the Company”)

Insert name of Student (2) (hereinafter referred to as “the Student”)

For and on behalf of the Company (the Employer)

The student is an existing employee of the company: Yes No

The student has worked 60 hours in the employ of the company before this
date: Yes No
Signature: Place: Date:
Name & Surname: Job Title:
Address:
Contact No.: E-mail:

13 HWCPLP1181-Jul-Dec2024-SA1-LG-V2-12032024
 The student (the Employee)

Signature: Place: Date:

Name & Surname: Student No.:
Address:
Contact No.: E-mail:

14 HWCPLP1181-Jul-Dec2024-SA1-LG-V2-12032024
 2. PRACTICAL WORKPLACE LEARNING LOGBOOK

The student is required to complete the logbook below, on a daily basis, to provide a
record of the tasks and duties performed during their Practical Workplace Learning.
WEEK 1:
Details of daily tasks / duties performed
Hours Worked:

Monday
Initialled by Supervisor:

Hours Worked:

Tuesday
Initialled by Supervisor:

Hours Worked:

Wednesday
Initialled by Supervisor:

Hours Worked:

Thursday
Initialled by Supervisor:

Hours Worked:

Friday
Initialled by Supervisor:

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 WEEK 2:

Details of daily tasks / duties performed

Hours
Worked
:
Monday
Initialled by
Supervisor:

Hours
Worked
:
Tuesday
Initialled by
Supervisor:

Hours
Worked
:
Wednesday
Initialled by
Supervisor:

Hours
Worked
:
Thursday
Initialled by
Supervisor:

Hours
Worked
:
Friday
Initialled by
Supervisor:

Student Signature Supervisor Signature

Date: Date:

16 HWCPLP1181-Jul-Dec2024-SA1-LG-V2-12032024
 3. PRACTICAL WORKPLACE LEARNING REFLECTION
(Employed students read: “Practical Workplace Learning” as “Current
Employment”)

Students are required to complete this reflection at the end of their Practical Workplace
Learning.

The goal of the reflection exercise is to provide you, the student, with an opportunity
to think back on the experience of Practical Workplace Learning, and evaluate how it
went, consider how you might do things differently in future, and reflect on what you
have learned.

You are required to write approximately 100 words per question.

1. Describe some form of knowledge or understanding you gained in your studies,

which you experienced in practice during your Practical Workplace Learning.

2. Reflect on an opportunity you had during your Practical Workplace Learning,

during which you were required to make a decision or a judgement on a situation.

Describe the situation, evaluate the outcome, and reflect on what you learned.

17 HWCPLP1181-Jul-Dec2024-SA1-LG-V2-12032024
 3. Describe a situation during your Practical Workplace Learning where you were
faced with a problem.

Were you able to solve the problem? If so, how did you solve it?

If you attempted to solve the problem and failed, what challenges and obstacles
prevented you from succeeding?

4. Describe a technique or procedure you learned about in your studies, which you
had the opportunity to experience in practice during your Practical Workplace
Learning.

Reflect on whether it was any different in practice to what you had expected.

18 HWCPLP1181-Jul-Dec2024-SA1-LG-V2-12032024
 5. Describe something you designed or created during your Practical Workplace
Learning.
In what ways did it achieve its intended purpose? In
what ways could you do better next time?

6. Describe a challenging emotion that surfaced during your Practical Workplace

Learning.

Describe what you did to manage or solve this emotion.

19 HWCPLP1181-Jul-Dec2024-SA1-LG-V2-12032024
 7. Did you gain any new information during your Practical Workplace Learning?

Describe how you discovered it and how you used it.

Describe your experience and any lessons learned which you could implement in
the future.

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 4. SUPERVISOR RATING AND FEEDBACK
(Only applicable to student who are unemployed)

To the Supervisor:

Your rating of the degree to which the student demonstrates the following personal
attributes in the workplace will provide valuable feedback to them.

Please rate the student according to the following scale:

3 = Excellent

2 = Average

1 = Poor

Workplace Attribute 1 2 3 Comments

1. Punctuality

2. Attitude

3. Self-confidence

4. Ability to work with others

5. Communication skills

6. Problem solving skills

7. Ability to take initiative and

work autonomously

8. Technical competence

9. Diligence and neatness in

performing tasks

10. Ability to understand and

adhere to instructions given by
supervisor
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 Supervisor’s comments / feedback to the student:

Please use this opportunity to provide the student with feedback, input, advice,
affirmation, or encouragement – anything you think could be of help to them going
forward.

Student Name & Surname:

Supervisor Name & Surname:

Signature:

Date:

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 APPENDIX A

National Head Office

247 Louis Botha Avenue

Orchards
Johannesburg 2192

Postnet Norwwod
Suite 287
Private Bag X5
Norwood 2117

Contact Numbers:
Head Office: 011-551-9000
Academic Office: 021-
815-4812
E-mail: [email protected]

Our ref: Student/Confirm/Letter Your ref: BCC/HO

Date:

Dear ,

AGREEMENT AND CONFIRMATION OF STUDENT REGISTRATION FOR PRACTICAL

WORKPLACE LEARNING

This letter serves to confirm that Student Insert name & ID number

is registered with Boston City Campus (Boston) for the programme described below.

Please note that Boston has been accredited by the Higher Education Quality Committee
(HEQC) of the Council on Higher Education (CHE) and is registered by the Department of Higher
Education and Training (DHET) for the Higher Certificate in Paralegal Practice, NQF (HEQSF)
Level 5, 140 Credits (SAQA ID 118171). Please refer to the 2024 Prospectus online at
http://www.boston.co.za for detailed information.

In this regard, it would be appreciated if your organisation could extend an opportunity to the
abovementioned student to enter into a Practical Workplace Learning agreement (for a
23 HWCPLP1181-Jul-Dec2024-SA1-LG-V2-12032024
 recommended period of two weeks) with yourselves to assist with gaining valuable practical
workplace experience.

It is important that the relevant sections of the Practical Workplace Learning Agreement Form
are completed and signed by the student and the company representative. The duties/activities
the student participated in, in the company should be indicated, and all documentation should
be submitted online by no later than 25 November 2024.

Should you have any queries or require additional information, kindly contact Boston at the above
stated numbers.

Yours sincerely,

Dr Hendrik Botha
Head of Institution

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 GRADING RUBRIC

Excellent Very good Good Average Fair Poor

REQUIREMENT 1:
HOURS 20 16 12 8 7-3 0-2
(20 Marks)
Required number of Total
hours worked /20
(Total: 60 60 hours/more 50-59 hours 40-49 hours 30-39 hours 20-29 hours 0-19 hours
hours).
REQUIREMENT 2:
DAILY LOGBOOK
(20 Marks) 20 - 17 16 - 13 12 - 9 8-5 4-1 0
CRITERIA:
1. At least one task
recorded for each
day in the 60 hours.
2. Signatures:
Point of departure Point of departure Point of departure Point of departure Point of departure
Including initials by
criteria: criteria: criteria: criteria: criteria:
supervisor on each
10+ tasks recorded. 8-9 tasks recorded 6-7 tasks recorded 4-5 tasks recorded ≤ 3tasks recorded
day worked and
(+17) (+13) (+9) (+5) (+1)
final signature by
student and
supervisor
From above From above From above From above From above
3. Quality: Including
starting point starting point starting point starting point starting point No tasks
sufficient detail to
criteria, the criteria, the criteria, the criteria, the criteria, the recorded Total
demonstrate
following are following are following are following are following are /20
awareness of the
added: added: added: added: added:
dimensions and
• Signatures (+1) • Signatures (+1) • Signatures (+1) • Signatures (+1) • Signatures (+1)
value of the tasks.
• Quality (+1) • Quality (+1) • Quality (+1) • Quality (+1) • Quality (+1)
4. Writing: Including
• Writing merit (+1) • Writing merit (+1) • Writing merit (+1) • Writing merit (+1) • Writing merit (+1).
spelling, grammar,
syntax, neatness,
and care were taken
in recording.

MAX 44
REQUIREMENT 3:
REFLECTION
(50 Marks) MAX 50 MAX 38 MAX 32 MAX 26 0
CRITERIA:

25 HWCPLP1181-Jul-Dec2024-SA1-LG-V2-12032024
 1. Critical
engagement with Point of departure
experiences, Point of departure
Point of departure Point of departure Point of departure criteria:
evidence that the criteria:
criteria: criteria: criteria: 1-3 questions
student made use of All 7 questions
6 questions answered 5 questions answered 4 questions answered answered
the opportunities and answered
(4 marks each x 6 = (4 marks each x 5 = (4 marks each x 4 = (+4 marks = 12
experiences provided (4 marks each x 7 =
+24) +20) +16) marks)
by the Practical +28
1 question = 4
Workplace Learning 2 questions = 8
for growth, learning, 3 questions = 12
and reflection. Self-
reflection, depth of Evidence of critical Evidence of critical Evidence of critical Evidence of critical
insight and reflection; Evidence of critical
engagement and engagement and engagement and engagement and
willingness to grow engagement and
self- reflection. self- reflection. self- reflection. self- reflection.
and self- reflection.
(2 marks each x 6 = (2 marks each x 5 = (2 marks each x 4 = (+2 marks = 6
learn (2 marks each x 7 =
+12) +10) +8) marks)
+14)
1 question = 2
2. All questions in the
2 questions = 4
table answered
3 questions = 6 No Total
3. Applicationof questions /50
module knowledge / From above From above From above answered.
From above From above
learning. starting point starting point starting point
starting point starting point
criteria, the criteria, the criteria, the
4. Amount of content: criteria, the criteria, the
following are following are following are
Approximately 100 following are following are
added: added: added:
words written per added: added:
• Application of • Application of • Application of
question • Application of • Application of
module module module
module module
5. Writing: knowledge. (+3) knowledge. (+3) knowledge. (+3)
knowledge. (+3) knowledge. (+3)
Communicates clearly • Writing quality. (+3) • Writing quality. (+3) • Writing quality. (+3)
• Writing quality. (+3) • Writing quality. (+3)
and logically in writing, • Word count. (+2) • Word count. (+2) • Word count. (+2)
• Word count. (+2) • Word count. (+2)
spelling, grammar,
syntax.
REQUIREMENT 4:
SUPERVISOR RATING Total
& FEEDBACK Mark as per Supervisor Rating and Feedback form.
/10
(10 Marks)

26 HWCPLP1181-Jul-Dec2024-SA1-LG-V2-12032024
 GRADING SUMMARY
Agreement is not
Agreement is signed by the student and the PASS FAIL Agreement is signed.
signed.
Supervisor / Company representative

REQUIREMENT 1: HOURS WORKED (20 marks)

Not required for students already employed – 20 marks automatically awarded given that shortened agreement is
signed.

REQUIREMENT 2: DAILY LOGBOOK (20 marks)

REQUIREMENT 3: REFLECTION (50 marks)

REQUIREMENT 4: SUPERVISOR RATING (10 marks)

Multiply and fill
RATINGS Fill in the blanks Value Totals
in the blanks
Number of “3” ratings awarded by
x 1 mark each
supervisor:
Number of “2” ratings awarded by
x 0.5 marks each
supervisor:
Number of “1” ratings awarded by
x 0 marks each
supervisor:
TOTAL:
Not required for students already employed – 10 marks automatically awarded.

____
GRAND TOTAL
𝟏𝟎𝟎
From Requirements: 1, 2, 3 & 4

27 HWCPLP1181-Jul-Dec2024-SA1-LG-V2-12032024