ETHICS ABD CSR MCQ

WEEK 1 (10/10)

Question 1 (1 point)

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The form of ethics that endeavors to help professionals decide what to do when they are confronted
with a case or situation that raises an ethical question or moral problem is referred to as:
Question 1 options:

Professional ethics.
Business ethics.
Organizational ethics.
Ethical climate.
Question 2 (1 point)

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A document prepared to guide organisation members when encountering ethical dilemmas is a(n) .
Question 2 options:

Code of ethics.
Code of conduct.
Outline of expected behaviours.
List of rules and responsibilities.
Question 3 (1 point)

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According to the text, which of the following designates the correct sequential progression?
Question 3 options:

Values, beliefs, behaviour and attitude.

Values, attitudes, beliefs, and behaviour.
Values, behaviour, beliefs and attitudes.
Values, beliefs, attitudes, and behaviour.
Question 4 (1 point)

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____________ is essential at work because you must be able to work with others, especially if you don't
always agree with them.
Question 4 options:

Communication.
Honesty.
Cooperation.
Integrity.
Question 5 (1 point)
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Utilitarianism is an approach in ethics that means:

Question 5 options:

Fairness is the fundamental aspect of ethical conduct and people in a dispute should look at the situation outside of their
own vested interests in the outcome to decide what is right.
Journalists often face conflicts among ethical principles in the course of their work and must often make difficult decisions
Not all ethical precepts can be applied in all situations, but they do provide useful guidelines for media professionals in the
behavior.
Whatever does the most good for the most number of people is best.
Question 6 (1 point)

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The set of processes developed in an organisation to create, gather, store, transfer, and apply
knowledge, best describes as:
Question 6 options:

Knowledge Assets.
Knowledge Workers.
Knowledge Management.
Business Process Outsourcing.
Question 7 (1 point)

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If a company has resources which have economic value, difficult to imitate, non- substitutable and not
readily available, then the company can generate which of the following advantage?

Question 7 options:

Knowledge Advantage.
Competitive Advantage.
Capital Advantage.
Financial Advantage.
Question 8 (1 point)

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Which of the following is NOT the technique to become Wiser?
Question 8 options:

Gain balance by considering many aspects of the one situation at the same time.

Don\t just know what\s best. Also do it.

Learn through various types of hands-on training.

Consider the ways others are different from you.

Question 9 (1 point)

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Which of the following statements in relation to stress is FALSE?

Question 9 options:

Stress is the imbalance between the demands of everyday life and the ability to cope.
Stress is caused by external pressures, such as work.
Too much stress can affect a person's ability to function effectively.
Stress can involve any interference that disturbs a person's emotional and physical well- being.
Question 10 (1 point)

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The best way to protect the body from the harmful effects of stress is to:
Question 10 options:

Learn how to manage it.

Learn how to avoid it.
Take your anger out on inanimate objects.
Take a long walk and bottle up your frustration.

WEEK 2 (10/10)

Question 1 (1 point)

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Which of the following does NOT determine the nature of Progress?
Question 1 options:

It is an improvement in the well-being of an individual, organization or nation.

It means a better and longer quality of life.
It involves change but every change is not progress.

It maintains the gap between what human beings are and what they want to be.
Question 2 (1 point)

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Which of the following determine the Progress of a Country or the World as a whole?
Question 2 options:

Increase in Personal Disposable Income.

Higher per-capita income.
Self-sufficiency in Technology.
Building relationships.
Question 3 (1 point)

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Which of the following is INCORRECT in relation to Transformation?
Question 3 options:

It involves a change in the way things are done and in the basic assumptions of the organization.
It aims to achieve a dramatic improvement in performance and alter a company's future trajectory.
It requires change in the way an organization is managed, in its business processes and in the behavior of its people.
It can be handled within the existing paradigm and routines of the enterprise.
Question 4 (1 point)

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Which of the following is NOT the type of energy required for Transformation?
Question 4 options:

Atma Shakti.
Gyana Shakti.
Ichchha Shakti.
Kriya Shakti.
Question 5 (1 point)

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SMART goals to create a business success strategy are best described as:
Question 5 options:

Specific, Measurable, Achievable, Relevant, and Tested.

Specific, Measurable, Attainable, Relevant, and Timely.
Strategic, Moderate, Achievable, Relevant, and Timely.
Straight forward, Meaningful, Accessible, Real, and Tested.
Question 6 (1 point)

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What is known as, where an organisation takes into account the effect its strategic decisions have on society?
Question 6 options:

Business policy.
Business ethics.
Corporate governance.
Corporate social responsibility.
Question 7 (1 point)

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According to Carroll Model, which is NOT one of the four interrelated components of Corporate Social Responsibility
Question 7 options:

Environmental Responsibilities.
Legal Responsibilities.
 Discretionary Responsibilities.
Economic Responsibilities.
Question 8 (1 point)

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Corporate contributions for charitable and social responsibility purposes is called:
Question 8 options:

Corporate Charities.
Corporate Discretionaries.
Corporate Philanthropy.
Corporate Donations.
Question 9 (1 point)

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Which of the Right provides the adequate and accurate information about quality, quantity, purity, standard and the
price of the goods and services?
Question 9 options:

Right to be informed.
Right to consumer education.
Right to be heard.
Right to choose.
Question 10 (1 point)

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A salesperson gives a customer a gift before a major deal to thank the customer for past business. What's the potent
problem with this approach?
Question 10 options:

The buyer might not like the gift.

This is considered reciprocity.
The salesperson will have to give the client a gift after every deal.
This could be considered a bribe by the buyer.

WEEK 3 (10/10)

Question 1 (1 point)

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Essentials of good corporate karma are _________.
Question 1 options:

clear about organisation's values

make it personal
 thinking about the long-term
all of the above
Question 2 (1 point)

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_____________ is concerned with a worker's loyalty and a sense of
belongingness by his behaviour to the organization.
Question 2 options:

ethics
ethos
management
work ethos
Question 3 (1 point)

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___________is primarily concerned with the relationship of business goals
and techniques to specifically human ends.
Question 3 options:

code of conduct
ethos
Business ethics
None of the above
Question 4 (1 point)

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_________ is a process that allows people to make decisions based on their
deeper values which will be economically, socially and environmentally
sound.
Question 4 options:

ethos approach
management approach
ethical approach
holistic approach
Question 5 (1 point)

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Ethics is the concept of __________.
Question 5 options:

sociology
Psychology
Philosophy
 None
Question 6 (1 point)

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"Being good is good business' is law of ________ karma.
Question 6 options:

corporate
business
individual
institutional karma
Question 7 (1 point)

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_______ leader aims at improving individual's efficiency.
Question 7 options:

Transformational
Autocratic
Charismatic
Transactional
Question 8 (1 point)

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Ethos is derived from ______ word.
Question 8 options:

Roman
French
Latin
Greek
Question 9 (1 point)

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Indian ethos in management focus on material gain with belief in _______.
Question 9 options:

skilled manpower
more profits
more productivity
achieving human and social welfare in unison
Question 10 (1 point)

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Good Karma at workplace leads to _______.
Question 10 options:
 Higher Productivity
Employee Retention
Cohesive Teams
All of the above

WEEK 4 (10/10)

Question 1 (1 point)

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'Take calculated risks' is a lesson from ____________.
Question 1 options:

Ramayana
Bible
Quran
Mahabaratha
Question 2 (1 point)

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Management concept of 'Kaizen' is a lesson from ____________.
Question 2 options:

Vedas
Upanishad
Bible
Quran
Question 3 (1 point)

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Values are important and lasting _______.
Question 3 options:

Mission
Vision
Strategy
ideals
Question 4 (1 point)

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Work Ethos is ____________
Question 4 options:

the heart of why we work

what drives us at workplace
what gives us purpose and meaning at workplace
All of the above
Question 5 (1 point)
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Values which are same across different cultures in the world is called as
________.
Question 5 options:

Trans Values
Trans Nation
Trans People
Trans Cultural
Question 6 (1 point)

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Arthashastra was written by _____________.
Question 6 options:

Kautilya
Valmiki
Vashishta
Chandra Gupta
Question 7 (1 point)

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By taking a holistic and _______approach the Indian ethos sees a person in his
totality with the various roles that he plays.
Question 7 options:

Advaith
Dwaith
Duality
Multiple
Question 8 (1 point)

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_______ is drawn from the Indian customs and traditions and owes its roots to
the Vedas, Upanishads, Ramayana and Mahabharata.
Question 8 options:

Indian Ethos
Ethos
Regional Ethos
Global Ethos
Question 9 (1 point)

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The __________ had an army structure quite similar to the modern
management structure.
Question 9 options:

Pandavas
 Kauravas
Bhishma
Krishna
Question 10 (1 point)

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_________ the literary work on Economic Administration was written by
Kautilya in the 4th century before Christ.
Question 10 options:

Arthashastra
Ramayana
Mahabharatha
Vanishastra

WEEK 5 (5/10)

Question 1 (1 point)

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The Vedas declare that profits shall be earned only through _____ means.
Question 1 options:

Bad
Fair
Unfair Means
None of the above
Question 2 (1 point)

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Indian culture is predominantly a spiritual and ________ looking culture.
Question 2 options:

inward
focused
outward
broad
Question 3 (1 point)

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A couplet which was presented during vedic period on brand image of an
organisation is ___________.
Question 3 options:

Ramayana
Mahabharatha
Arthashashtra
Thirukural
Question 4 (1 point)
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Vedas give insights on Marketing ideas like _________
Question 4 options:

Customer Relationship Management

Personnel Management
Change Management
Talent Acquisition Management
Question 5 (1 point)

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'Shubh Laabh', from Vedas means ___________.
Question 5 options:

welfare of all beings

ethical profits
dedication
none of the above
Question 6 (1 point)

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Which of the following is/are seen in Bible on Management?
Question 6 options:

Management is one of God's Gifts

Effective Management includes sharing the workload
Good managers plan ahead
All of the above
Question 7 (1 point)

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The concept of Optimum Capacity utilization is presented in _________.
Question 7 options:

Gita
Bible
Upanishad
Quran
Question 8 (1 point)

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Which is concerned with the good and bad aspects of the human behaviour?
Question 8 options:

Ethics
Culture

Religion
 Values
Question 9 (1 point)

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The moral principles, standards of behaviour, or set of values that guide a
person's actions in the workplace is called as ____________.
Question 9 options:

Behavioural ethics
Corporate ethics
Business ethics
Work place ethics
Question 10 (1 point)

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Which of the following defines the term 'Value' in best way?
Question 10 options:

Foundation of integrity, accountability and humanism

Foundation encompassing the values and ethics concerning humanism.
Foundation upon which other values and measures of integrity are based.
Foundation relative to the values and attitudes of a society

WEEK 6 (8/10)

Question 1 (1 point)

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Managers with values will __________.
Question 1 options:

shape the working environment

align the beliefs and perceptions of the employees
build the right attitude for work
all of the above
Question 2 (1 point)

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Three vital values for Managers are ____________.
Question 2 options:

Accountability, Integrity, Reliability

Accessibility, Integrity, Reliability
Accountability, Integrity, Validity
None of the above
Question 3 (1 point)

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CSR stands for _____________.
Question 3 options:

Cultural Social Responsibility

Corporate Structural Review
Corporate Social Responsibility
Corporate Social Review
Question 4 (1 point)

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Which of the following statement is TRUE?
Question 4 options:

In secular management, there are no spiritual values employed.

In secular management there is no reference to any supreme being
Both (A) and (B)
Neither (A) nor (B)
Question 5 (1 point)

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The major area which is NOT covered under Ethos are __________.
Question 5 options:

Wisdom
Goodwill
Virtue
Culture
Question 6 (1 point)

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The areas of study within ethics are __________.
Question 6 options:

Meta ethics, Cultural ethics, Value ethics

Meta ethics, Cultural ethics, Applied ethics
Social ethics, Normative ethics, Applied ethics
Meta ethics, Normative ethics, Applied ethics
Question 7 (1 point)

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Indian managers are __________ when compared with western managers.
Question 7 options:

paternalistic

hold corporate loyalty

both (A) and (B)
Neither (A) nor (B)
Question 8 (1 point)

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Western managers are more productivity oriented than ________ oriented.
Question 8 options:

people
value
money
none of the above
Question 9 (1 point)

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Which of the following is NOT the elements of value based management?
Question 9 options:

Creating value
Managing value
Maintaining value
Change value
Question 10 (1 point)

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Value Based Management is NOT a _________.
Question 10 options:

statistical approach
managerial process
management approach
philosophical concept

WEEK 7 (9/10)

Question 1 (1 point)

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Strategy is defined as a _______ blueprint.
Question 1 options:

Limited range
Unlimited range
Short range
Long range
Question 2 (1 point)

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Strategic management involves the decision-making activities in an organization which ___________.
Question 2 options:

has a long term perspective

utilizes critical resources towards its opportunities and threats in the environment
has wider implications
All of the above
Question 3 (1 point)

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Strategic management emphasizes the monitoring and evaluation of external
opportunities and threats in the light of a company's ________.
Question 3 options:

Incomes and Expenses

Positives and Negatives
Assets and Liabilities
Strengths and Weaknesses
Question 4 (1 point)

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Strategic Management has process ________ phases.
Question 4 options:

Two
Three
Four
Six
Question 5 (1 point)

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Which of the following describes the required future position of the company?
Question 5 options:

Evaluation Statement
Structural Statement
Mission Statement
Vision Statement
Question 6 (1 point)

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According to Porter, what is usually the most powerful of the five competitive
forces?
Question 6 options:

Potential entry of new competitor

Rivalry among existing firms
bargaining power of buyers and suppliers
all of the above
Question 7 (1 point)

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The first stage of strategic management process is _______.
Question 7 options:

Environmental Scanning
Strategy Formulation
 Strategy Evaluation
Strategy Implementation
Question 8 (1 point)

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A firm has control over it's _________ environment but not with ______
environment.
Question 8 options:

structured environment; unstructured environment

macro environment; micro environment
external environment; internal environment
internal environment; external environment
Question 9 (1 point)

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The Internal factors that contribute to the business environment is/are ______.
Question 9 options:

Company Image
Research and Development
Brand Equity
ll of the above
Question 10 (1 point)

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The micro environment is also known as ________.
Question 10 options:

Task environment and operating environment

Task environment
Operating environment
None of the above

WEEK 8 (9/10)

Question 1 (1 point)

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Formulating Strategies is the responsibility of __________.
Question 1 options:

Outside the Management

Low Level Management
Middle Level Management
Top Level Management
Question 2 (1 point)

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The _________ is concerned with the overall purpose and scope of the
business to meet stakeholder expectations.
Question 2 options:

Business Strategy
the buyer shall have quiet possession of goods.
Corporate Strategy
Operational Strategy
Question 3 (1 point)

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_______ is the ability to influence others to voluntarily make decisions that
enhance the prospects for the organization's long-term success and at the same
time maintaining long-term financial stability.
Question 3 options:

Financial Leadership
Operational Leadership
Market Leadership
Strategic Leadership
Question 4 (1 point)

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Strategic Management helps businesses to be more_________.
Question 4 options:

Proactive
Active
Reactive
Strategic
Question 5 (1 point)

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According to Michael Porter, the essence of strategy formulation is ______.
Question 5 options:

Develop core competencies

Coping with competition
mapping the five forces
None of the above
Question 6 (1 point)

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Porter's Model is a tool for _____________.
Question 6 options:

finding the competitive forces in the industry

advising firms on pricing
calculating the worth of a firm
diagnosing and improving the sources of competitive advantage within a firm.
Question 7 (1 point)

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Which of the following is NOT a force in the Porter Five Forces model?
Question 7 options:

Buyers
Suppliers
Industry Rivalry
Complementary Products
Question 8 (1 point)

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. In Porter's five forces model, what is meant by the term 'substitute'?
Question 8 options:

A substitute is an alternative product or service that performs the same function for the consumer
A substitute is a competitor offering the same products.
A substitute refers to an alternative manufacturing process.
A substitute is something else that the consumers would rather spend their money on
Question 9 (1 point)

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Full form of EFAS is ________.
Question 9 options:

Exterior Focus Analysis Summary

External Focus Analysis Summary
Exterior Factors Analysis Summary
External Factors Analysis Summary
Question 10 (1 point)

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Full form of SBU __________.
Question 10 options:

Structural Basic Units

Structural Business Units
Strategic Base Units
Strategic Business Units

WEEK 9 (9/10)

Question 1 (1 point)

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The SBUs are those ___________.
Question 1 options:

who develop their own methodology to compete

 who work out the strategies assigned by the CEO
who are found in one business organisation
who implements the marketing function's strategic planning and management decision making. – correct ans
Question 2 (1 point)

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Stability Strategy is ________ type strategy.
Question 2 options:

Functional Level
Business Level
Strategic Level
Corporate Level
Question 3 (1 point)

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Emergent Strategies _____________.
Question 3 options:

implies strategizing
implies no deviations from plan
implies an ability to react to the events
implies constant evaluation.
Question 4 (1 point)

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A _________ plan to cope up with critical developments which mark major deviations from the strategic
planning premises.
Question 4 options:

Strategic Planning
Corporate Planning
Planning
Contingency Planning
Question 5 (1 point)

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In environmental scanning, the interest rates, cycle of recessions and
inflation are classified as ________
Question 5 options:

Government Influences
Geographical Influences
Economic Influences
Technological Influences
Question 6 (1 point)

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The following are the sources of competitive intelligence EXCEPT _____.
Question 6 options:

Information Brokers
Industrial Espionage
Investigatory Services
Industry Analysis
Question 7 (1 point)

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The role of stakeholders in strategic management includes ___________.
Question 7 options:

direct management
decision making
investments
all of the above
Question 8 (1 point)

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Which of the following is a characteristic of Business Environment?
Question 8 options:

Environment is Dynamic
Environment is Complex
Environment is Multi-faceted
All of the above
Question 9 (1 point)

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Cultural Values would be part of which of the following factor in macro
Environment?
Question 9 options:

Natural
Ecological
Demographic
Social
Question 10 (1 point)

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Market penetration strategy can be executed by _________.
Question 10 options:

Decreasing Prices
Increasing Prices
Increasing Margin
Decreasing Margin

WEEK 10 (10/10)
Question 1 (1 point)

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The SWOT elements which are internal factors for a firm are ___________.
Question 1 options:

Strengths and Opportunities

Weaknesses and Threats
Opportunities and Threats
Strengths and Weaknesses
Question 2 (1 point)

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How often does the SWOT Analysis is required to perform?
Question 2 options:

every 3 to 5 years
only when the business is started
when specific issues needed to be addressed
Once per year
Question 3 (1 point)

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Which of the following should be considered as an opportunity?
Question 3 options:

A new competitor in the market

Location of Business
Having quality process and procedures
Moving into new market segments that offers improved profits.
Question 4 (1 point)

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SWOT analysis is conducted by ________.
Question 4 options:

Lawyers
Financial Institutions
Managers
CEO
Question 5 (1 point)

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Which of the following is TRUE about preparing a SWOT analysis?
Question 5 options:

Analyse the current organization and ignore the future

Analyse only the organization and ignore the competitors
It is objective
 It should be specific
Question 6 (1 point)

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Which of the following is not a stage of strategy formulation techniques?
Question 6 options:

Formulation Framework
External factor evaluation
Decision stage
Matching stage
Question 7 (1 point)

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External Assessment is performed in which of the strategic management phase?
Question 7 options:

Strategy Formulation Phase

Strategy Implementation Phase
Strategy Evaluation Stage
All of the above stages
Question 8 (1 point)

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Political Variables have a significant effect on ___________.
Question 8 options:

Strategy Formulation, Implementation and Evaluation

Strategy Implementation and Evaluation
Strategy Formulation and Evaluation
Strategy Formulation and Implementation
Question 9 (1 point)

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Strategy Formulation in any organisation doesn't include ________.
Question 9 options:

Financial Decisions
Functional Decisions
Corporate Decisions
Business Decisions
Question 10 (1 point)

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__________ refers to the process of conducting research on a company and
its operating environment to formulate a strategy.
Question 10 options:

Strategic Analysis
Strategic Management
 Sensitive Analysis
Simulation Analysis

WEEK 11 (9/10)

Question 1 (1 point)

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Strategic Analysis involves ___________.
Question 1 options:

Identifying and evaluating data relevant to the company's strategy.

Defining the internal and external environments to be analysed.
Using SWOT and TOWS matrix etc.
All of the above
Question 2 (1 point)

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A situation analysis should be conducted _________.
Question 2 options:

after developing a strategy

at the end of the project
at the beginning of the project
before the company is started
Question 3 (1 point)

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SWOT analysis was developed by ___________.
Question 3 options:

Philip Kotler
James E.Kelly
Heinz Weirich
Albert.S. Humphrey
Question 4 (1 point)

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Which of the following is a detailing process in the Mission, Objectives,Strategies and Policies?
Question 4 options:

Strategy Formulation
Strategy Implementation
Strategy Evaluation
all of the above
Question 5 (1 point)

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Full form of TOWS is _______.
Question 5 options:

Threats, Opportunities, Weaknesses, Structure

Threats, Opportunities, Weaknesses, Strengths
Time, Opportunity, Weaknesses and Strengths
Threats, Options, Weaknesses and Strengths
Question 6 (1 point)

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TOWS was developed by ___________.
Question 6 options:

James.E.Kelly
Philip Kotler
Albert.S.Humphrey
Heinz Weirich
Question 7 (1 point)

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TOWS matrix starts with _________.
Question 7 options:

environment analysis and strategy evaluation

strategy development and environment analysis
external environment analysis and Strategy Formulation
internal analysis and external environment analysis
Question 8 (1 point)

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'Core Competence' was developed by _____________
Question 8 options:

Gary Hamel and Peter Drucker

C.K.Prahlad and Peter Drucker
Peter Drucker and Michael Porter
C.K.Prahlad and Gary Hamel
Question 9 (1 point)

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Which of the following could be a weakness as per SWOT analysis?
Question 9 options:

Access to better channels of distribution

Developing Market such as Internet
Special Marketing Expertise
Poor quality of goods and services
Question 10 (1 point)

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Competitor's Differentiation, Customer Value and Application of
Competitiveness are the three important areas of ___________.
Question 10 options:

Competitor Analysis
Business Process Reengineering
Value Chain Analysis
Core Competence Concept

WEEK 12 (9/10)

Question 1 (1 point)

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Value Chain Analysis was introduced in _______________.
Question 1 options:

1980
1986
1990
1985
Question 2 (1 point)

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The function of purchasing inputs used in the firm's value chain is ______.
Question 2 options:

Operations
Inbound Logistics
Outbound Logistics
Procurement
Question 3 (1 point)

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The objective of value chain model is to ___________
Question 3 options:

assess on where the organisation's true value is created.

identify where costs can be reduced to escalate the margin
Both (A) and (B)
Neither (A) nor (B)
Question 4 (1 point)

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Proper Strategic Choice helps in _______.
Question 4 options:

communication gap
proper management
mismanagement
 unclear roles
Question 5 (1 point)

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Which of the following is more sustainable?
Question 5 options:

price based competitive advantage

Cost based competitive advantage
Benefit based competitive advantage
None of the above
Question 6 (1 point)

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Strategic Audit gives _________.
Question 6 options:

information
experience
feedback
all of the above – correct ans
Question 7 (1 point)

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___________ provides the basis for strategic audit.
Question 7 options:

Functions
Structure
Objectives
Evaluation
Question 8 (1 point)

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Corporate Parents does NOT concentrate on _________.
Question 8 options:

Employee's Performance
Financial Control
Strategic Planning
Strategic Control
Question 9 (1 point)

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Steps in Strategic Decision Making includes _________.
Question 9 options:

problem diagnosis
 selection of a solution
problem awareness
All of the above
Question 10 (1 point)

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Strategy Analysis is also known as _________.
Question 10 options:

Industry Analysis
Corporate analysis
SWOT analysis
Situational Analysis