Qualification Handbook IESOL Speaking and Listening
Qualification Handbook IESOL Speaking and Listening
October 2024
Version 2.0
Public
LANGUAGECERT® ESOL International Qualifications (Entry Levels 1, 2 & 3, and Levels 1, 2 & 3
corresponding to CEFR levels A1 to C2) are regulated by Ofqual.
1 ESOL Qualifications
ESOL qualifications are designed for candidates who are not native speakers of English and who wish
to achieve a high quality, internationally recognised qualification in English that is available and
recognised worldwide. They are suitable for candidates who are seeking professional employment in
the UK or elsewhere, or for candidates who need to demonstrate that they have met the required level
of English by passing a test with a Home Office approved Secure English Language testing (SELT)
provider. ESOL International qualifications are designed to reference the descriptions of language
proficiency in the Common European Framework of Reference for Languages (CEFR). The levels in
the CEFR have been mapped to the levels in the Regulated Qualifications Framework for England,
Wales and Northern Ireland (see Pathways to Proficiency: the alignment of language proficiency scales
for assessing competence in English Language DFES / QCA, 2003).
LANGUAGECERT® ESOL International qualifications are available from A1 to C2 and candidates are
able to choose the most appropriate qualification to meet their specific needs. For further information,
please visit the LANGUAGECERT® website (www.languagecert.org).
This LANGUAGECERT® International ESOL (Speaking & Listening) qualification handbook provides a
comprehensive introduction to the LANGUAGECERT® suite of ESOL International (Speaking &
Listening) qualifications and their associated examinations.
The aim of this handbook is to provide information and advice for users of LANGUAGECERT®’s
qualifications, inclusive of all existing and potential centres offering the LANGUAGECERT® ESOL
International (Speaking & Listening) qualifications. This handbook also serves as a reference point for
teachers who prepare their candidates for the LANGUAGECERT® ESOL International examinations.
Please note that separate qualification handbooks have been produced for the International ESOL
(Speaking) and International ESOL (Listening, Reading and Writing) Qualifications. These are also
available on the LANGUAGECERT® website.
If required, for further advice and/or guidance that may be required, LANGUAGECERT® can be
contacted using the LANGUAGECERT® “Contact us Guide”.
This range of qualifications offers a communicative approach to the testing of Speaking at three levels.
The names used for each level of the LANGUAGECERT® International ESOL qualifications and each
level’s correspondence to the Common European Framework of Reference (CEFR) and UK national
levels are shown in the table below:
LANGUAGECERT®
Equivalent UK (England and
ESOL International Corresponding CEFR Levels
Wales) national levels
Qualification Levels
1.3 Total Qualification Time (TQT) and Guided Learning Hours (GLH)
The term ‘Guided Learning Hours’ is defined as the hours of guided learning under the immediate
guidance or supervision of a lecturer, supervisor, tutor or other appropriate provider of education or
training.
Total Qualification Time is the number of notional hours which represent an estimate of the total amount
of time that could reasonably be expected to be required in order for a learner to achieve and
demonstrate the achievement of the level of attainment necessary for the award of a qualification.
With regard to Guided Learning Hours, LANGUAGECERT® is consistent with CEFR references which
assign approximate values to levels of International qualifications. As highlighted by ALTE, as a learner
advances up the levels, the number of hours to attain each level increases, this being evidence of the
continual nature of language learning.
Please note that Recognition of Prior Learning (RPL) is not applicable to the suite of ESOL International
qualifications.
LANGUAGECERT® liaises with its centres and users to ensure that appropriate and consistent numbers
of study hours are assigned to its qualifications.
Recognition of Prior Learning (RPL) is not applicable to the suite of International ESOL qualifications.
The aim of the LANGUAGECERT® ESOL International (Speaking & Listening) qualifications is to
demonstrate a candidate’s ability to communicate using the English language across the CEFR levels
from A1 (Entry 1) to B1 (Entry 3).
These examinations have been mapped to the levels of the Common European Framework of
Reference for Languages (CEFR).
• visa applicants who need to demonstrate that they have met the required level of English by passing
a test with a UK Home Office approved Secure English Language Testing (SELT) provider.
Entry Requirements:
• There are no other qualifications that a candidate must achieve, prior to taking a
LANGUAGECERT® ESOL International qualification.
• There are no prior learning requirements that candidates must achieve/have prior to taking the
LANGUAGECERT® ESOL International qualifications, however it is important that centres offer
candidates the most appropriate LANGUAGECERT® ESOL qualification, depending on each
candidate’s ability and needs.
Frequent exam scheduling makes a flexible registration possible that suits the needs of the candidates.
Ofqual Recognition
International recognition
LANGUAGECERT® International English Qualifications (IEQs) are quality English language exams
recognised by employers, educational institutions and professional bodies worldwide for both academic
progression and employment.
Relevance
The tasks are sufficiently universal to suit all language learning styles and preparation methods. Exam
content authentically replicates real-life English in use. All efforts are made to minimise bias in the
examination materials. This includes robust quality assurance in the qualifications/exams development
process and extensive trialing of qualification/assessment materials before live use.
The levels chart below shows the three levels of the ESOL International (Speaking & Listening)
qualifications and the duration of each associated examination. All examinations test Speaking &
Listening skills.
Duration of
Examination
Qualification Titles Speaking &
Levels
Listening Test
LANGUAGECERT® Entry Level Certificate in ESOL
A1 – Preliminary –
International (Entry 1) (Speaking & Listening) 8 - 9 minutes
(Entry 1)
(Preliminary A1)
LANGUAGECERT® Entry Level Certificate in ESOL
A2 – Access –
International (Entry 2) (Speaking & Listening) (Access 9 - 11 minutes
(Entry 2)
A2)
LANGUAGECERT® Entry Level Certificate in ESOL
B1 – Achiever –
International (Entry 3) (Speaking & Listening) 11 - 13 minutes
(Entry 3)
(Achiever B1)
The table below outlines the level names, full titles and qualification numbers for all levels of the ESOL
International (Speaking & Listening) qualifications.
Ofqual
LANGUAGECERT®
Qualification Title Qualification
and CEFR level
Numbers
The full qualification titles identify the level of each qualification inclusive of the LANGUAGECERT®,
CEFR, and England and Wales levels.
The name of each examination and appropriate CEFR Level appear on each certificate .
1.7 CEFR and alignment of ESOL International (Speaking & Listening) to the CEFR
The three levels of the LANGUAGECERT® International ESOL (Speaking & Listening) qualifications
are linked to those of the Common European Framework of Reference for Languages 1 developed by
the Council of Europe. The comparative levels chart below shows how the levels relate to each other.
Equivalent UK
LANGUAGECERT®
Common European Framework national levels (England
Levels
and Wales)
1See ‘Common European Framework of Reference for Languages: Learning, teaching, assessment’ CUP 2001
ISBN 0521 005310
LANGUAGECERT® and
CEFR qualification Descriptor
level
Preliminary (A1) Can understand and use familiar everyday expressions and very basic
phrases satisfying practical needs in connection with education, training
and social roles.
Can introduce him/herself and others and can ask and answer questions
about personal details such as possessions, address and people known.
Can interact in a simple way provided the other person talks slowly and
clearly and is prepared to help.
Access (A2) Can understand sentences and frequently used expressions related to
areas of most immediate relevance such as basic personal and family
information, shopping, local geography, employment, education,
training and social roles.
Can communicate in simple and routine tasks requiring a direct
exchange of information, feelings and opinions on familiar and routine
matters.
Can engage in conversation to establish shared understanding about
familiar topics.
Achiever (B1) Can understand the main points of clear standard communication on
matters regularly encountered in social roles, work, school, leisure,
education and training.
Can convey information, feelings and opinions on familiar topics, using
appropriate formality.
Can engage in discussion in a familiar situation making relevant points
and responding to reach a shared understanding.
Can deal with most situations likely to arise whilst travelling in an area
where the language is spoken.
Can describe experiences and events, dreams, hopes and ambitions
and briefly give explanations for opinions and plans.
The above descriptors have been adapted from the global description of the Common European
Framework of Reference for Languages.
Speaking & Listening Part 1: to respond to questions on Give and spell name
familiar matters and communicate personal information
Give country/place of origin
Preliminary and Access: to give personal information
Answer three to four questions
Achiever: to express opinions and ideas in addition to the
above.
Speaking & Listening Part 2: to initiate and respond Two situations are presented by
appropriately in social situations the interlocutor at each level and
candidates are required to
All levels: to communicate in real-life situations using a
respond to and initiate
range of functional language to elicit or respond as
interactions.
appropriate. The sophistication and length of the expected
candidate output increases through A1 to B1.
Speaking & Listening Part 3: to exchange information and Exchange information to identify
opinions similarities and differences in
pictures of familiar situations at
Preliminary and Access: to exchange information to
Preliminary and Access levels
complete a simple task
Hold a short discussion to make
Achiever: to co-operate to reach agreement/decision. The
a plan, arrange or decide on
sophistication and length of the expected candidate output
something using visual prompts
increases through A1 to B1.
at Achiever.
Speaking & Listening Part 4 (a & b): to understand a short Listen to the monologue and
monologue delivered by the Marking Interlocutor and to answer the questions.
deliver a short, uninterrupted talk on a relevant topic
After 30 seconds of preparation
Preliminary and Access: to demonstrate the ability to use time, talk about a topic provided
sentences and produce a piece of connected spoken English by the interlocutor
Achiever: to narrate, describe or communicate ideas and Preliminary – half a minute
express opinion(s). The sophistication and length of the
Access – 1 minute
expected candidate output increases through A1 to B1.
Achiever – 1 and a half minutes
Answer follow-up questions
The aim of this part is to settle the candidate and to elicit personal and everyday information. The
Marking Interlocutor first asks for the spelling of the candidate’s family name and then asks for the
candidate’s country of origin. It is not necessary for any information to be written down. The interlocutor
then selects further questions from the list provided.
With the exception of Preliminary, questions are given under topic headings. The questions allow the
candidate to respond by giving personal information, ideas and opinions on a range of topics and should
produce a natural interaction in the time allowed. Questions range from very simple, eg How old are
you? (Preliminary) to more complex prompts, depending on the level.
The aim of this part is to test the candidate’s use and understanding of functional language in a range
of real-life situations. Interlocutor and candidate enact two situations. The Interlocutor may need to
assume a different persona, but the candidate is never required to do so.
The dialogue will usually involve four exchanges (two short turns each). The interlocutor reads aloud
the exact words given for the chosen situation which signals the start of the dialogue.
The interlocutor first chooses one from four situations provided in the interlocutor script, to which the
candidate responds.
At Preliminary level, a typical situation Interlocutor: We are in a café. I’m a waiter. You’re a
might be: customer. I start.
At Achiever level, a typical situation Interlocutor: I’m your friend. You look tired. I start.
might be:
‘Why don’t you take a holiday?’
The Marking Interlocutor then chooses one from four situations provided in the interlocutor script which
require the candidate to initiate the interaction.
At Preliminary level, a typical situation Interlocutor: You want to find a post office. Ask me. You
might be: start.
At Achiever level, a typical situation Interlocutor: I’m waiting for you outside the cinema.
might be: You’re late. You start.
The aim of this part is to test the candidate’s ability to use and understand English in order to give and
receive information and perform a communicative task. The task topics do not require the candidate to
have specialist knowledge. The interlocutor and candidate exchange information to perform a task.
It is the language used in the interaction that is most important, not the ability to fully complete the task
in the given time. However, the interaction should move towards achievement of the task set.
At Preliminary and Access levels the candidate needs to give and ask for information to find the
differences between two pictures.
The aim of this part is to test a candidate’s ability to understand a short monologue and then speak
independently about a relevant topic with minimal participation by the Marking Interlocutor. The Marking
Interlocutor reads from a script and then asks the candidate three questions, which need to be answered
orally. Then, the Marking interlocutor announces the topic the candidate needs to talk about. The
candidates are given 30 seconds of preparation time to make notes if they wish.
The candidate may be asked to answer follow-up questions to their presentation or may be interrupted
with questions from the Marking Interlocutor.
• fully familiar with the levels of the Common European Framework (CEFR)
• able to adjust their language to reflect the lower 3 levels of the CEFR (A1, A2, B1)
Marking Interlocutors may be native or non-native speakers of English. The Marking Interlocutor must
have an excellent command of English, and be able to use the language to high degrees of skill in order
to elicit language at an appropriate level from the candidate. A wide range of spoken and listening skills
are tested: long turns, short turns, interactional and transactional language.
To ensure all candidates have an equal chance of giving their best performance, the examinations must
be conducted fairly and consistently and in accordance with the rules and regulations laid down by
LANGUAGECERT®.
• adjust own use of English and speed of delivery as is appropriate for the level of the exam
• keep to the prescribed timings for all parts of the exam
• ensure that all candidates are treated fairly and given an equal opportunity to speak
• ensure the security of examination material at all times and that no examination materials are left
unattended
• ensure that all the administration connected with the live exam recordings is accurately carried out
• ensure all necessary procedures are in place to prevent malpractice during the examination
During each examination, an Invigilator is available for all aspects of the examination outside the Exam
Room. The Invigilator is responsible for:
• ensuring that candidates who have completed their exam do not mix with those who are still waiting
to go into the Exam Room
• ensuring that candidates do not bring unauthorised material into the exam room
• ensuring that candidates do not take with them any exam material after they complete the exam
• ensuring that people moving around in the vicinity of the Exam Room remain quiet.
The syllabus shows the standards which a learner must achieve to gain a pass in each of the three
levels of the examination. The standards must be read in conjunction with the sections showing the
grammar tested at each level and the functions and topics used and tested at each level. These follow
each set of standards.
The standards set out in the following pages are cumulative. That is, an A2 candidate, for example, will
be able to carry out the standards set out for A1 and A2.
Speaking
• interact in a simple way provided the other person is prepared to repeat or rephrase things at a
slower rate of speech
• initiate and respond to simple statements about personal details, in areas of immediate need or on
very familiar topics
• communicate in a very limited range of social situations using a basic range of functional language
• produce simple phrases to express likes, dislikes and preferences in relation to familiar topics
Pronunciation
• pronounce with sufficient clarity a limited repertoire of words and phrases so they can be understood
by a sympathetic listener.
Accuracy
Range
• produce simple phrases and sentences to give basic information about and descriptions of familiar
people and places, feelings and opinions.
• cope appropriately, with support from the other person, in a limited range of familiar social
situations.
Fluency
• follow carefully and slowly articulated speech which contains long pauses and repetition to allow
the listener to process the information
• follow short conversations in everyday situations on topics concerning self, family and immediate
surroundings, and understand gist, context and the relationship between speakers
• understand very simple questions, statements, accounts, narratives and single-step instructions
spoken carefully and slowly
Range
• understand key grammatical forms used in very common everyday familiar contexts
• recognise familiar words and very basic phrases concerning self, family and immediate concrete
surroundings.
Understanding gist
• extract key words, numbers and spellings from short statements and explanations.
© 2024 LANGUAGECERT® | All rights reserved
International ESOL (Speaking & Listening) – Qualification handbook ver2.0 | 23/10/2024
Page 14 of 38
Topics - Preliminary Level – A1 • internet
PLACES
• asking the way and giving directions
• location
WEATHER
• giving information about the climate and
weather
• climate and weather
EDUCATION
• schooling
• subjects
• expressing likes and dislikes • asking for and telling people the time, day,
date
• offering and accepting an apology.
• taking leave.
Speaking
Pronunciation
Accuracy
Range
Register
Fluency
Listening
Phonological features
The candidate will be able to:
• recognise stress and intonation in simple and compound sentences
Range
Understanding gist
Understanding detail
PLACES
• asking the way and giving directions
• location
LANGUAGE
• foreign language ability
• spelling and the alphabet
WEATHER
• providing limited information about the
climate and weather
EDUCATION
• schooling
• subjects
• responding to a request
• requesting something or requesting someone to do something
• inviting someone to do something
• accepting or declining an offer or invitation
• giving instructions
Social contact
Speaking
Pronunciation
Accuracy
Range
Register
Fluency
Listening
Phonological features
Range
• name • press
• address • internet
• age • holidays
• nationality PLACES
• origin • asking the way and giving directions
• occupation • location
• family
MEASURES AND SHAPES
• likes and dislikes
• all digits and cardinal numbers
• physical appearance
• telephone numbers
• title
• height, length, weight, capacity,
• first language temperature
• character, disposition • dates, times, days
• shape
HOUSE AND HOME, ENVIRONMENT
• accommodation, rooms TRAVEL
• furniture, bedclothes • public transport
• services • private transport
• amenities • traffic
• region • holiday accommodation
• flora and fauna • luggage
• types of accommodation • travel documents
• cost • signs and notices
• entering and leaving a country
DAILY LIFE
• at home RELATIONS WITH OTHER PEOPLE
• at work • relationships
• income • correspondence
• prospects • behaviour
• invitations
FREE TIME, ENTERTAINMENT
• club membership
• leisure
• government and politics
• hobbies and interests
• crime and justice
• TV, radio, computer etc
• social affairs
• cinema, theatre
SHOPPING
• shopping facilities
• foodstuffs
• clothes, fashion
• household articles
• prices
SERVICES
• post
• telephone
• banking
• police
• hospital, surgery
• garage
• petrol station
• emergency
LANGUAGE
• foreign language ability
• spelling and the alphabet
WEATHER
• give information about the climate and
weather
EDUCATION
• subjects
• qualifications
Personal environment
• responding to a request
• requesting something or requesting someone to do something
• inviting someone to do something
• accepting or declining an offer or invitation
• giving instructions
• giving and asking for advice
• responding to or rejecting advice, with reasons
• warning others to be careful or to stop doing something
• offering and requesting assistance
• insisting politely
• persuading someone to do something
• suggesting a course of action
• asking for, responding to or rejecting suggestions with reason/alternative
• encouraging someone to do something
• making and agreeing plans and arrangements
• reaching a compromise
• prohibiting someone from doing something
• making a complaint
• social contact
• getting someone’s attention
• greeting people and responding to greetings
• expressing thanks
• addressing somebody
• making and responding to introductions
• opening, closing a conversation
• congratulating someone
• praising someone
Candidates may be exposed to the grammar required for the level above, but will not be tested on it. The standards set out in the following pages are cumulative.
That is, a B1 candidate, for example, will be able to carry out the standards set across all three levels - A1, A2 and B1
Simple word order in simple statements: There was/were There has/have been
sentences subject-verb-
There will be/there is going to be
object/adverb/adjective/prepositional
phrase
word order in instructions
word order in questions
There is/are + noun
Modals Present reference: Modals and forms with similar meaning: Modals and forms with similar meaning:
can, can’t (ability/inability, permission) must (obligation) should (obligation, advice)
and would like (request) mustn’t (prohibition) might, may, will, probably (possibility and
have to, had got to (need) probability in the future)
can, could (requests) would/should (advice)
couldn’t (impossibility) need to (obligation)
may (permission) needn’t (lack of obligation)
single modal adverbs: possibly, probably, will definitely (certainty in the future)
perhaps may I (asking for permission)
I’d rather (stating preference)
Nouns regular and common irregular plural countable and uncountable nouns noun phrases with pre- and post-
forms simple nouns phrases modification such as fair-haired people
very common uncountable nouns with sensitive skin
cardinal numbers up to 100, multiples of
cardinal numbers 1-31 100 all cardinal numbers
Determiners any, some, a lot of all, none, not (any), enough, (a) few, (a) a range of determiners, eg all the,
little, many, more, most, much, no most, both
Adjectives common adjectives in front of a noun order of adjectives adjectives ending –ed and - ing such as
tired and tiring
demonstrative adjectives this, that, comparative, superlative, regular and
these, those common irregular forms comparative structures, eg as……as, is
the same as, not so…as…, looks
ordinal numbers 1-31 use of than
like/is like
ordinal numbers up to 100 and
all ordinal numbers
multiples of 100
Adverbs simple adverbs of place, manner and simple adverbs and adverbial phrases: more complex adverbial phrases of
time, such as here, slowly, now sequencing, time and place, time, place, frequency, manner, eg
frequency, manner as soon as possible
position of adverbs and word order of
adverbial phrases
Intensifiers very, really quite, so, a bit a range of intensifiers such as too,
enough
Punctuation use of capital letters and full stops use of question marks, exclamation use of punctuation in formal and
marks, use of comma in lists informal texts, such as dashes,
brackets, bullet points, speech marks
Spelling the correct spelling of personal the correct spelling of most personal the correct spelling of common words
keywords and familiar words details and familiar common words and key words relating to own work,
leisure and study interests
Discourse sentence connectives: then, next adverbs to indicate sequence (first, markers to indicate addition (also),
finally) sequence (in the first place), contrast
(on the other hand)
use of substitution (I think so, I hope so)
markers to structure spoken discourse,
markers to structure spoken discourse
(anyway, by the way)
(Right, well, OK)
use of ellipsis in informal situations (got
to go)
use of vague language (I think, you
know)
• Listening & Responding: the ability to understand interlocutor prompts and respond
appropriately
• Interactive Communication and Task Fulfilment: the ability to understand and maintain
the interaction, and manage the tasks adequately for the level
• Accuracy and Range of Grammar: the ability to demonstrate a range and control of
grammar for the level
• Accuracy and Range of Vocabulary: the ability to demonstrate a range and control of
vocabulary for the level
• Pronunciation, Intonation and Fluency: the ability to connect utterances, maintain the
flow and engage in effective communicative exchanges
Candidates are awarded a mark from 0 to 10 for Listening and Responding. For each of the
four other criteria candidates are awarded a mark from 0 to 5.
The maximum raw marks they can get across the four parts of the test is 30.
The maximum available raw marks for the International ESOL (Speaking & Listening) exam are
30, regardless of the level. There are two possible overall grades: Pass and Fail. The table
below shows what the requirements for each grade are.
Fail 0-17
Speaking & Listening 30
Pass 18-30
The assessment of the candidate is carried out by the Marking Interlocutor. The test is recorded
for auditing purposes, and LANGUAGECERT® Marking Examiners assess the candidate’s
performance based on a set of criteria and descriptors of performance for each level.
Access arrangements are agreed before an assessment. For some arrangements, including
readers and scribes, centres must apply to LANGUAGECERT® for permission before the
examination. Please refer to the LANGUAGECERT® Reasonable Adjustment and Special
Considerations Policy for the specific timeframes to apply for permission. For information on
arrangements not listed here, please contact LANGUAGECERT®. Specific contact details can
be located in the LANGUAGECERT® “Contact us Guide”.
The International English for Speakers of Other Languages (Speaking) examination assesses
the candidate’s speaking ability and oral communication skills. As a result, certain access
arrangements cannot be permitted or are not applicable. Examples are given in the following
table.
Access
Definition Speaking
Arrangement
Supervised rest
The candidate must remain under exam conditions Yes
breaks
Sign Language
To sign the questions No
Interpreter
Exemptions can only be considered as a last resort. For more information, please contact
LANGUAGECERT®.
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