Checklist for Store Managers
Store:
Date:
Time:
Auditor:
Checklist Desc
Store briefing
Target projection
Ajio fulfillment
RTV/IST checks
Tele‐calling status
Daily Tasks Led by Store Leaders
Store KPIs compared to last year
Pop‐ups & activation of local marketing as per the city‐specific calendar
Is the FC aware of store performance, KPIs, and their individual numbers?
Is the FC informed about current in‐store offers and coupon codes?
Does the FC have knowledge about brand origin and history?
Are the mannequins clean, including the window area?
Are they accessorized?
Is the right product in the right size displayed?
Window
Are the tags hidden?
Is the merchandise steam‐ironed?
Is the correct easel communication displayed?
Are floors and fixtures clean and aligned properly?
Are the mirrors clean?
Are the track lights working and dust‐free, correctly focused?
In‐store Is the music at an appropriate level?
Are there no cartons on the floor or in fitting rooms?
Are fitting rooms clean with no merchandise or hangers?
Is visual merchandising and in‐store communication as per guidelines?
Are teams presentable and well‐groomed according to the new docket shared?
Uniform & Grooming
Is the Stock Boy wearing a black polo/shirt with shoes?
Presentable & well groomed? (Security Guard & Stock Boys)
Is stock replenished?
Is on‐floor quantity as per MDQ, and staff members are aware of their MDQ?
Are all items security tagged?
Merch
Are the correct hangers used, and is merchandise steam‐ironed?
Is merchandise displayed in the correct size order (XS, S, M, L, XL, XXL)?
Are tags hidden, and items folded neatly and hung in the correct direction for customer flow?
Clean and clutter‐free?
Are the POS, phone, and EDC working, including the scanner?
Is the internet working?
Are the bill and regular printer functioning?
POS
Is the iPad clean, updated, inside a cover, and available for customer feedback?
Is the store LED screen working and updated with the latest videos?
Is a water bottle available for customers?
Is sanitizer available?
Shopping Bags (XS, S, M, L) available?
Bill Jackets in stock?
Reservation and alteration cards present?
Consumables Measuring tape on hand?
First aid kit replenished?
Is the steam iron working?
Poly bags for AJIO and FYND available?
Inward and outward Checks? (RTV/IST & Client Requirements)
SLOC Checks?
Sales report with CC slips and settlement report?
Commercial
Handling returns and exchanges?
Processing PIS?
OMNI orders Processed & Returns checks?
Stock categorized correctly?
Back office Dust‐free?
Stockroom well‐organized?
Checklist for Store Managers
Store:
Date:
Time:
Auditor:
Checklist Desc
Store briefing
Target projection
Ajio fulfillment
RTV/IST checks
Tele‐calling status
Daily Tasks Led by Store Leaders
Store KPIs compared to last year
Pop‐ups & activation of local marketing as per the city‐specific calendar
Is the FC aware of store performance, KPIs, and their individual numbers?
Is the FC informed about current in‐store offers and coupon codes?
Does the FC have knowledge about brand origin and history?
Are the mannequins clean, including the window area?
Are they accessorized?
Is the right product in the right size displayed?
Window
Are the tags hidden?
Is the merchandise steam‐ironed?
Is the correct easel communication displayed?
Are floors and fixtures clean and aligned properly?
Are the mirrors clean?
Are the track lights working and dust‐free, correctly focused?
In‐store Is the music at an appropriate level?
Are there no cartons on the floor or in fitting rooms?
Are fitting rooms clean with no merchandise or hangers?
Is visual merchandising and in‐store communication as per guidelines?
Are teams presentable and well‐groomed according to the new docket shared?
Uniform & Grooming
Is the Stock Boy wearing a black polo/shirt with shoes?
Presentable & well groomed? (Security Guard & Stock Boys)
Is stock replenished?
Is on‐floor quantity as per MDQ, and staff members are aware of their MDQ?
Are all items security tagged?
Merch
Are the correct hangers used, and is merchandise steam‐ironed?
Is merchandise displayed in the correct size order (XS, S, M, L, XL, XXL)?
Are tags hidden, and items folded neatly and hung in the correct direction for customer flow?
Clean and clutter‐free?
Are the POS, phone, and EDC working, including the scanner?
Is the internet working?
Are the bill and regular printer functioning?
POS
Is the iPad clean, updated, inside a cover, and available for customer feedback?
Is the store LED screen working and updated with the latest videos?
Is a water bottle available for customers?
Is sanitizer available?
Shopping Bags (XS, S, M, L) available?
Bill Jackets in stock?
Reservation and alteration cards present?
Consumables Measuring tape on hand?
First aid kit replenished?
Is the steam iron working?
Poly bags for AJIO and FYND available?
Inward and outward Checks? (RTV/IST & Client Requirements)
SLOC Checks?
Sales report with CC slips and settlement report?
Commercial
Handling returns and exchanges?
Processing PIS?
OMNI orders Processed & Returns checks?
Stock categorized correctly?
Back office Dust‐free?
Stockroom well‐organized?
