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Resume - Vikash

Vikash Sharma is a B.Tech student in Computer Science and Engineering at Galgotias University with a CGPA of 6.7. He has experience as a Subject Matter Expert at Chegg India, contributing to improved student engagement and satisfaction. His skills include programming languages like Python and Java, and he has developed a Telegram chatbot that enhances user interaction.

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47 views1 page

Resume - Vikash

Vikash Sharma is a B.Tech student in Computer Science and Engineering at Galgotias University with a CGPA of 6.7. He has experience as a Subject Matter Expert at Chegg India, contributing to improved student engagement and satisfaction. His skills include programming languages like Python and Java, and he has developed a Telegram chatbot that enhances user interaction.

Uploaded by

vikash.21scse1011457
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Vikash Sharma Github- https://github.

com/vikash3116
Email: [email protected] LinkedIn: https://www.linkedin.com/in/vikash-
sharma-b333062a4
Mobile: +91- 9142313116

EDUCATION
Galgotias University Uttar Pradesh, India
• B.Tech - Computer Science and Engineering - CGPA: 6.7/10.0 Oct 2021 - Present
Courses: Operating Systems, Data Structures, Analysis Of Algorithms, Artificial Intelligence, Machine Learning, Networking

Shivam convent school Bihar, India


• Class Xll - CGPA: 7.2/10.0 Mar 2019– Jul 2020

Maharishi inter collage Bihar, India


• Class X - CGPA: 6.0/10.0 Mar 2017 – Jul 2018

EXPERIENCE
Chegg India Remote
• Subject Matter Expert (Part-time) Oct 2021 - Present
◦ Collaborated with a team of subject matter experts to ensure accurate and timely responses to student queries on Chegg's Q&A
platform, resulting in a 15% increase in student engagement and retention improved platform usage and customer loyalty
◦ Developed and implemented a proactive guidance framework that contributed to an impressive 90% student satisfaction rate, while
also increasing student engagement by 25% through targeted mentoring and resource allocation strategies
◦ Delivered consistent, high-quality solutions, achieving a 95% accuracy rate in AI Solutions.

PROJECTS
Telegram Chatbot Using Python Oct 2021 -
•
◦ Chatbot excelled in being interactive, very accurate and with a user interface that is easy to use. User feedback and usability testing
informed iterative improvements resulting in better user experience.
◦ Chatbot’s intuitive design combined with precise answers facilitate customer participation, therefore making it a vital tool for the entire
Telegram ecosystem.
◦ Potential value to users in terms of providing them with a seamless and efficient conversational experience serves as the indication of
the relevancy of this chatbot within the Telegram context as well as other existing typical chatbots.

SKILLS
◦ Languages Python, C++, Java
◦ Frameworks TensorFlow, PyTorch
◦ Tools/Platform GIT, MySQL, Html, CSS, javascript
◦ Soft-Skills Formulated, Adaptive, Conceptualized
CERTIFICATIONS
◦ Web Development intership, Nov 23

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