IriMagic Bino-S VDM

User’s Manual

Doc ver. 1.6

 IriMagic Bino-S VDM User’s Manual

Document Change Record

This page records any updates and revisions to the IriMagic Bino-S VDM User’s Manual.

Doc ver. Date Change Description

1.0 27 Aug 2010 Draft version released to customers
1.1 28 Aug 2010 Revised the description of using goggle.
1.2 04 Oct 2010 Added the information on how to use goggle.
1.4 13 Oct 2010 Changed a goggle image.
1.5 10 Nov 2010 Descriptions for using the updated SDK & device

Notice
The information contained herein is provided solely for the purpose of allowing UIDAI to operate and is
not to be released, reproduced, or used for any other purpose without written permission of IriTech, Inc.

IriTech reserves the right to make changes on this hardware and software with the intent to improve
their functionalities. Information and specifications contained in this document are subject to change
without prior notice and do not represent a commitment on the part of IriTech.

© 2010 by IriTech, Inc. All rights reserved.

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Table of Contents
1 Introduction .......................................................................................................................................... 3
1.1 Purpose of this Document .............................................................................................................. 3
1.2 Overview......................................................................................................................................... 3
1.3 Notice ............................................................................................................................................. 4
1.4 Contact Information ....................................................................................................................... 4
2 Item Inventory ...................................................................................................................................... 5
3 HW Setup & SW Installation ................................................................................................................. 6
3.1 Hardware Setup .............................................................................................................................. 6
3.2 System Requirements..................................................................................................................... 6
3.3 SW Package Installation on Windows XP ....................................................................................... 6
3.4 SW Package Installation on Windows 7 ....................................................................................... 11
4 IriMagic Bino-S VDM Operation .......................................................................................................... 16
4.1 Connection Procedure .................................................................................................................. 16
4.2 Capturing Procedure .................................................................................................................... 17
4.3 Capturing Procedure by Using Goggle.......................................................................................... 19
4.4 Positioning Goggle Correctly with the Use of Monitor ................................................................ 20
4.4.1 Examples of Improper Images............................................................................................... 22
4.5 IriMagic Bino-S VDM Utility .......................................................................................................... 23
4.5.1 Start and Stop the IriMagic Bino-S VDM service ................................................................... 23
4.5.2 Monitor current statuses of device, DM and client application ........................................... 23
4.5.3 Logs and Configuration ......................................................................................................... 25
4.6 Install/Uninstall IriMagic Bino-S VDM Service.............................................................................. 29
4.7 UserFeedback ............................................................................................................................... 30
5 Troubleshooting .................................................................................................................................. 32
5.1 Preventing Capture Aborted ........................................................................................................ 32
5.2 Preventing Capture Failures ......................................................................................................... 32
5.3 Mismatching, or Blurry Images..................................................................................................... 33
5.4 Preventing Occlusion .................................................................................................................... 33
5.5 Preventing Side Gazing & Partial Iris ............................................................................................ 34
5.6 Preventing Reflection on Glasses ................................................................................................. 35
6 Legal Notice......................................................................................................................................... 36
6.1 Warranty Agreement ....................................................................................................................... 36
6.2 End-User License Agreement ........................................................................................................... 40

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1 Introduction

1.1 Purpose of this Document

This User’s Manual explains how to conduct simple operations of the IriMagic Bino-S VDM so as to
control IriMagic 1000 devices and support UIDAI Biometric API. Please refer to AADHAAR Biometric API
specification for more details.

1.2 Overview
An IriMagic 1000 camera is a revolutionary design that delivers the highest quality iris acquisition with
an ease of use never achieved by older camera systems. The system offers contactless, fast, and
standards-compliant iris acquisition in a small form factor that is easy to house in a variety of packages.
With its USB interface, compact design and sophisticated, easy-to-integrate accompanying software, the
IriMagic 1000 camera represents unprecedented value for iris biometric identification.

To support UIDAI, IriTech has developed its own Vendor-specific Device Manager (VDM), called IriMagic
Bino-S VDM, which follows the provided Biometric API standard and allows the IriMagic 1000 device to
operate smoothly with the UIDAI system.

Figure 1. IriMagic Bino-S VDM in the UIDAI system.

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1.3 Notice
 IriMagic 1000 device firmware v2.0 is intended to be used with IriMagic Bino-S VDM v1.9 or
later version.

The updated IriMagic Bino-S VDM v1.9 and later version are NOT COMPATIBLE with the lower
version of IriMagic 1000 v2.0 and vice versa.
For more detailed information, please see the section 5.2 Preventing Capture Failure

 IriMagic Bino Device API already supports images format with ISO/IEC 19794-6 2010. If users
need this standard, IriMagic Bino-S VDM can be updated to support it.

 The image evaluation process does not take place inside the IriMagic Bino devices but will be
performed by the PC side instead. Therefore, the computer configuration should be powerful
enough to make the capturing operation progress smoothly.
(PC processing speed of Intel Dual Core 2.0 GHz preferred)

 This version of IriMagic Bino-S VDM runs in harmony with AADHAAR Biometrics Capture API -
Test Harness. To test it, users need to install AADHAAR Biometrics Capture API - Test Harness
from UIDAI.

1.4 Contact Information

If you have any questions or experience any problems using this hardware, please contact:

Phone: 1.703.877.2135 (USA)

82.2.872.3812 (South Korea)

Email: [email protected]

Your feedback is important in helping to provide the most accurate and highest quality information. If
you have any comments about this documentation, please send us an email. Include the version of this
document and the location of the information you are commenting on (for example, a page or section
number).

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2 Item Inventory
You will need the following items to operate the IriMagic Bino-S VDM:

 IriMagic 1000 hardware device package.

 Software package: IriMagic Bino-S VDM setup package.

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3 HW Setup & SW Installation

3.1 Hardware Setup

(1) Remove screen protector from the camera mirror.

(2) Open a goggle and put the camera into it.
(3) Plug a USB cable into the bottom of the camera contained
in the goggle.
(4) Plug the other side of the USB cable into Host PC.

3.2 System Requirements

 Windows XP (Professional edition 32bit) SP2/3, or Window 7 (32bit).

 PC processing speed of Intel Dual Core 2.0 GHz preferred

3.3 SW Package Installation on Windows XP

The installation package of the IriMagic Bino-S VDM must be installed properly to the IriMagic 1000
device to operate correctly with the UIDAI Biometric Device Manager and the UIDAI Application. Please
follow the instructions below to install this software.

1) In the “IriMagic Bino-S VDM v1.10” folder, you will find “setup.exe” file. Double click it.
(C:\IriMagic Bino-S VDM v1.10\setup.exe)

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2) Then setup Wizard will appear. Click “Next” for setup.

3) You will be asked to agree to license terms. Read carefully, select “I Agree”, and then click “Next”.

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4) If you want to install this program in a different folder, click “Browse” and specify the desired folder.
If not, then just click “Next” to continue on.

(IriMagic Bino-S VDM v1.10 will be installed in the folder: \Program Files\IriTech\IriMagic Bino-S VDM v1.10\)

5) If you clicked “Next,” the IriMagic Bino-S VDM will automatically begin installation.

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6) Finally, when the whole process is complete, click “Close” to finish the installation.

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7) After setup, the IriMagic Bino-S VDM will be run as a Windows service in the PC. You can verify if the
program is properly installed by examining the current running service in the system.
(How to access: “Start” button >> Control Panel >> Administrative Tools >> Services)

8) All the necessary files, including the applications, the libraries, and the log files will be installed into
the specified folder location on your computer.
(Default: \Program Files\IriTech\IriMagic Bino-S VDM v1.10)

Note: IriMagic 1000 is based on USB video device class (UVC) standard to communicate with the PC,
therefore the device driver is provided by Windows OS (Windows XP and Windows 7) by default. There is
no need to install a specific driver for this device.

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3.4 SW Package Installation on Windows 7

The installation package of the IriMagic Bino-S VDM must be installed properly to the IriMagic 1000
device to operate correctly with the UIDAI Biometric Device Manager and the UIDAI Application. Please
follow the instructions below to install this software.

Please note that this software package should be installed in the Administrator account.

1) Double click “setup.exe” file in the “IriMagic Bino-S VDM v1.10” folder

2) Then setup Wizard will appear. Click “Next” for setup.

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3) You will be asked to agree to license terms. Read carefully, select “I Agree”, and then click “Next”.

4) If you want to install this program in a different folder, click “Browse” and specify the desired folder.
If not, then just click “Next” to continue on.
(IriMagic Bino-S VDM v1.10 will be installed in the folder, :\Program Files\IriTech\IriMagic Bino-S VDM v1.10\)

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5) If you clicked “Next,” the IriMagic Bino-S VDM will automatically begin installation.

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6) Finally, when the whole process is complete, click “Close” to finish the installation.

7) After setup, the IriMagic Bino-S VDM will be run as a Windows service in the PC. You can verify if the
program is properly installed by examining the current running service in the system.
(How to access: “Start” button >> Control Panel (View by large or small icons) >> Administrative
Tools >> Services)

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8) All the necessary files, including the applications, the libraries, and the log files will be installed into
the specified folder location on your computer.
(Default: \Program Files\IriTech\IriMagic Bino-S VDM v1.10)

Note: IriMagic 1000 is based on USB video device class (UVC) standard to communicate with the PC,
therefore the device driver is provided by Windows OS (Windows XP and Windows 7) by default. There is
no need to install a specific driver for this device.

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4 IriMagic Bino-S VDM Operation

After installation, the IriMagic Bino-S VDM will run on PC as a Windows service. This section
demonstrates the general operations of the IriMagic Bino-S VDM service in the management of the
IriMagic 1000 device and the communication with Device Manager (DM) and Application in the UIDAI
system. Moreover, the usage of the IriMagic Bino-S VDM Utility for configuring the IriMagic Bino-S VDM
service is also described. These operations conform to the standardized processing flow described in the
AADHAAR Biometric Capture Device API provided by the UID.

AADHAAR Biometrics Capture API - Test Harness has to be installed on the host machine before IriMagic
Bino-S VDM can perform all of its functionalities. The screenshots of Test Harness in this manual
(version 1.08) can differ from the latest Test Harness version.

4.1 Connection Procedure

1) Install AADHAAR Biometrics Capture API - Test Harness and make sure that AADHAAR Biometrics
Device Manager already runs properly in Windows Services.

2) The IriMagic Bino-S VDM service always runs in the system and automatically scans all TCP/IP
addresses and well-known ports to connect to the DM. If they are the correct address and port that
DM is listening on, the VDM will connect successfully to the DM.

After being connected to VDM, DM will send VDM information to the client application so that the
client can connect to VDM and exchange data through this connection. The availability of VDM and
its device to the client can be realized by the green button instead of a red one next to the
corresponding biometric kind (“Iris” in this context) on the user interface of client application.

Note: By default, IriMagic Bino-S VDM will automatically search for DM through a well-known range
of ports. User can use the configuration utility (that will be mentioned later) to indicate a specific
port for the VDM to connect to DM. If the VDM is still failed to connect to DM via this port, it will
continue to scan the DM on the well-known range of ports.

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4.2 Capturing Procedure

1) Start AADHAAR Biometrics Capture API – Test Harness that needs to use the IriMagic 1000 device
for capture.

2) Once activated, the AADHAAR Biometrics Capture API – Test Harness will connect to the device
through the address pointed by the deviceURI in the Arrival event from the Device Manager.

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3) After that, choose the appropriate “Iris Position” and click the “Capture” button to send the Start
Capture request to the IriMagic Bino-S VDM. The IriMagic Bino-S VDM activates the camera device
to start the capture operation.

4) . The red LEDs from the camera will turn on and the system starts taking and analyzing image
frames.

(Captured iris images)

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4.3 Capturing Procedure by Using Goggle

IriMagic 1000BK is intended to be used in combination with the accompanying goggle. To help
the enrollee fix his/her eyesight at the right place, IriMagic 1000BK is equipped with the mirror
on its front panel. The circles on the mirror are the gaze points the enrollees are naturally
induced to fix their eyesight at.

I. The enrollment operators are also advised to

instruct/encourage the enrollees to look into the circles on
the mirror of IriMagic 1000BK.

Example of a good iris image

II. The enrollment operator is supposed to hold the goggle, preferably with both hands, and let it
slowly approach the enrollee until it (almost) touches the face.

Perpendicular to the face Align the centers

It is important to keep and move IriMagic 1000BK in the direction perpendicular to the face
while trying to adjust the left/right position of IriMagic 1000BK to align the circle on the mirror
to the pupil center of eye.
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III. Once the goggle (almost) touches the face, hold IriMagic 1000BK in still position. IriMagic
1000BK automatically captures the left eye image first.

IV. After capturing left eye image is done, pull back the goggle slowly by 5~10cm.

V. Once image streaming of right eye appears on the monitor, again push the goggle slowly until it
touches the face.

VI. Adjust left/right position of goggle to align the circle on the mirror to the pupil center of eye
while the operator is watching the computer monitor.

VII. Once goggle (almost) touches the face, hole it in still position to capture right eye image.

In case of image is not captured by some reason such as enrollees’ facial physique, the enrollment
operator may get better performance if, after goggle touching the face, the operator pulls back the
goggle slowly by 5~10cm then again pushes it slowly until it touches the face and holds it there
standing still.

4.4 Positioning Goggle Correctly with the Use of Monitor

If the operator can make use of monitor, he/she is advised to adjust the goggle’s position in such a
way that the eye image shown on the monitor is placed in the center on the screen.

i) If enrollee’s eye
appears on the left, the goggle
should be moved to the left
slightly.

ii) If it appears on the right,

the goggle should be moved to the
right slightly.

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iii) If enrollee’s eye shows

up on the lower part of the screen,
the goggle should be moved
downward slightly.

iv) If enrollee’s eye shows

up on the upper part of the screen,
the goggle should be moved
upward slightly.

During the capturing operation, the IriMagic Bino-S VDM will send user actional feedbacks to the
application, instructing user to present eyes correctly before the camera to have the iris images
captured successfully. However, AADHAAR Biometrics Capture API – Test Harness does not show
these feedback messages.

5) When the irises are captured successfully, the capturing process is finished with the Capture
Complete event sent to the application by the IriMagic Bino-S VDM.

6) For the manual capture, click on the “Force Capture” button while the capturing is still in progress to
send a Force Capture request to the device. The image is captured immediately and a “Capture
Complete” event will be sent to the application.

7) During capturing, whenever user wants to stop the process, just click on the “Stop Capture” button
for the cancelation. The Stop Capture request will be sent to the IriMagic Bino-S VDM and the
capturing process will be terminated immediately.

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4.4.1 Examples of Improper Images

In rare cases, the images produced by the camera firmware v2.0 can be contrast and white at the
beginning of the capture. So if the following images are captured, the user or operator should reject
them and try to re-capture good images again.

Example of bad image 1

Example of bad image 2

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4.5 IriMagic Bino-S VDM Utility

The IriMagic Bino-S VDM Utility is a configuration tool provided by the IriTech for user to communicate
with the service through a visual graphical user interface. Run either the “IriMagic Bino-S VDM Utility”
icon on the Windows Desktop or “IriVDMUtility.exe” icon in the folder that the program was installed in
to activate this tool. Currently, the following features are supported:

4.5.1 Start and Stop the IriMagic Bino-S VDM service

IriMagic Bino-S VDM Utility allows user to manually start or stop the IriMagic Bino-S VDM service by
clicking on the corresponding buttons. The running status of the service can be visually recognized
through the color of the nearby button.

4.5.2 Monitor current statuses of device, DM and client application

The connection status of VDM with device, with DM and with client application is also reflected visually
from this utility.

 Device status:
When plugged in/plugged out, the availability of the IriMagic Bino device can be recognized at
the IriTech Device location from the Utility interface as below.

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 DM status:
Once installed, the IriMagic Bino-S VDM service runs in the system and automatically scans all
TCP/IP addresses and well-known ports to connect to the DM. If they are the correct address
and port that DM is listening on, the VDM will connect successfully to the DM as shown below.

If VDM fails to connect to DM through the specified port, it continues to scan DM on the well-
known range of ports. This scanning process will go on infinitely until DM is connected.

 Client application status:

If the IriMagic 1000 device has been plugged in the PC and the VDM has been connected to DM,
DM will send the information of VDM and device to the client application if this application is
turned on. Then, the connection between VDM and client application can be established. Please
notice that the client sends the connection request to the VDM only when user has pressed
Capture button from the application interface.

The status of the capturing process can be observed through this location as well:
A. When the Capture button is pressed, the capturing process starts and the device begins to
stream images to the application yet no iris is detected. The status changes to
“Streaming… no iris detected”. At this moment, user should place her/his eyes before the
camera so that the irises can be detected.

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B. Whenever one frame of eye image passes the quality evaluation by the device, the iris is
detected, and the status says “Streaming… iris detected”. User should not move eyes at
this moment so that the captured iris images can get the highest quality.

C. Finally, when the eye images are captured successfully, the status will notify
“CaptureComplete”.

D. There are cases that user eyes are not captured properly. Consequently, the iris images
cannot pass the quality evaluation. In this case, user will be informed by the message
“NoQualifiedSample” when the capturing process finishes.

4.5.3 Logs and Configuration

When IriMagic Bino-S VDM service runs, it writes logs to both on-screen windows of the utility and files
in $(IntallationDir)/Logs.

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The log files include:

 Device.yyyy-mm-dd.log: events for devices and the communication between VDM and DM
 Client.yyyy-mm-dd.log: events for the communication between Client and VDM.
 Binary.yyyy-mm-dd.log: events for video and sample.
 Service.yyyy-mm-dd.log: events for the activity of VDM service.

Users are totally free to choose whether to have the log files written or not by checking the “Write File
Logs” from the menu “Tools  Logs  Write File Logs” as below.

There are also three corresponding on-screen logs, which can be cleared, showed and hidden easily:

IriMagic Bino-S VDM Utility also provides user with a graphical user interface to configure the operations
of device as desired. This Configuration dialog can be accessed by selecting “Options…” from the “Tools”
menu.

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 Device Manager

o Configured Port: Port number on which DM is listening. If it is set to 0, VDM knows that
the port is undefined and try to connect to DM through well-known ports. In case that
VDM is still unable to connect to DM through this specified port, it will try to connect to
DM through well-known ports.

o Connection Timeout: Number of milliseconds that VDM will try to connect one port in
the auto-scan port range before it gives up on that port with a timeout notification.

o Command (XML) Listening Port: Port number on which the VDM is listening to
connection from the application. This port number is part of deviceURI in the
DeviceArrival event request that VDM sends to DM.

o Video Listening Port: Port number on which the VDM is listening to connection for
video stream from the application. This port number is part of videoURI, an optional
attribute in the StartCapture command response that VDM sends to the application.

o Sample Listening Port: Port number on which the VDM is listening to connection for
sample receipt from the application. This port number is part of sampleURI in the
CaptureComplete event request that VDM sends to the application.

Note:
 The input port number that user specifies for client connection can be considered as
an initial value for the port that VDM will listen on. If the indicated port number is

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invalid, such as that port is not available in the system or user mistakenly specifies
the coincident values, then VDM will automatically increase the value of port
number until it is an available one before sending this port information to the
application.
 Any new settings of the configuration will come into effect only after VDM Service is
restarted as notified in the message box below. Consequently, users should restart
VDM Service following the description in 4.3.1 after updating the parameters from
the Configuration dialog.

 Device

o Default quality mode

The Minimum Quality Tolerance parameter specifies the minimum quality level for the
accepted eye images. They are classified as follows:

1. Normal: This is the least stringent condition on the quality for the accepted frames
and is suitable for everyone regardless of their eye colors and their races. With this
choice, the camera operation works in the most user-friendly condition, but the
trade-off is that the system may accept a lower quality image as output. No matter
what, most images accepted in this mode will be of good quality. This mode is
recommended by IriTech for speed and usability.

2. High: In this setting, the iris quality thresholds are more stringent, and the camera
operation may be less user-friendly. In compensation, the system will exclude most
of low quality images as output. The “High” Minimum Quality Tolerance condition
provides better analysis for the people with darker eyes such as Arabs, Africans,
Asians, and Eastern Europeans.

3. Very High: Operating in the “Very High” Minimum Quality Tolerance condition, the
capturing process tends to accept only the highest quality images, which may make
users somewhat inconvenient. However, by using the “Very High” mode, the quality
of every output image is in a perfect condition. Therefore, this mode is
recommended when user’s convenience is not a priority.

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Developers may adjust the minimum quality threshold to a level suitable for the current
capturing environment and the required iris image quality.

4.6 Install/Uninstall IriMagic Bino-S VDM Service

After the setup of IriMagic Bino-S VDM package, IriMagic Bino-S VDM service is automatically installed in
Windows system. If users want to manually install or uninstall this service, they can use the tools
provided at the installation location of the package from Windows Start Menu like below:

 Install IriMagic Bino-S VDM Service: Start Menu  All Programs  IriTech  IriMagic Bino-S
VDM  Tools  Install IriMagic Bino-S VDM Service
 Uninstall IriMagic Bino-S VDM Service: Start Menu  All Programs  IriTech  IriMagic Bino-S
VDM  Tools  Uninstall IriMagic Bino-S VDM Service

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4.7 UserFeedback

The IriMagic Bino-S VDM provides the following user feedbacks to the AADHAAR Biometrics Capture API
(Test Harness).

i. Present Irises:
When IriMagic Bino Device has not detected any iris yet, it will send this feedback to ask user
put their eyes properly in front of the camera.

ii. Keep moving with the same direction:

Device has detected eyes. To capture best images, user should keep moving forward.

iii. Don't Move:

User should stay still for device to capture image.

iv. No qualified sample. Try again:

Capturing process has finished but it could not find any good enough image.

v. No qualified sample for right iris:

Capturing process has finished with good sample for left iris only.

vi. No qualified sample for left iris:

Capturing process has finished with good sample for right iris only.

vii. Not Enough Usable Iris Area:

The iris is occluded by something such as eyelid or eyelashes.

viii. Unclear Iris Texture:

The iris texture is not clear as it is not in focus.

ix. Too Much Reflection :

There is too much reflection on the iris images.

x. Too Much Side Gazinig:

User did not look at the mirror of the camera directly.

xi. Too Much Pupil Dilation:

There is too much dilatiation in the user’s pupil.

xii. No Qualified Sample:

The iris image is not good enough to be used for identification.

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xiii. CaptureAborted:
When IriMagic Bino Device cannot operate the capturing normally because of some abnormal
usage of the device, it stops the capturing process in the middle and send this feedback to
application to notify about the current capturing status. These are the cases that user should
refer to operate the device properly and prevent CaptureAborted.

A. Two captures should not be too close. Wait about 2 seconds after the first capture before
starting the second capture.
B. All USB cables that come along with each device must be firmly attached to host.
C. The USB cables must not be plugged into the computer via the USB hub, but they must be
plugged directly into the computer.
D. The USB cable length must not be too long. User should use the cables provided by IriTech.
E. The system must not be in power save mode or standby mode which reduces the power
supply to the device.
F. Users must check the power supply to device carefully to make sure it is sufficient to work
properly.

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5 Troubleshooting
5.1 Preventing Capture Aborted
 When IriMagic Bino Device cannot operate the capturing normally because of some abnormal
usage of the device, it stops the capturing process in the middle and send this feedback to
application to notify about the current capturing status. These are the cases that user should
refer to operate the device properly and prevent CaptureAborted.

 Two captures should not be too close. Wait about 2 seconds after the first capture before
starting the second capture.

 All USB cables that come along with each device must be firmly attached to host.

 The USB cables must not be plugged into the computer via the USB hub, but they must be
plugged directly into the computer.

 The USB cable length must not be too long. User should use the cables provided by IriTech.

 The system must not be in power save mode or standby mode which reduces the power supply
to the device.

 Users must check the power supply to device carefully to make sure it is sufficient to work
properly.

5.2 Preventing Capture Failures

IriMagic 1000 device firmware v2.0 is intended to be used with IriMagic Bino-S VDM v1.9 or later
version.

The updated IriMagic Bino-S VDM v1.9 and later version is NOT COMPATIBLE with the lower version
of IriMagic 1000 v2.0 and vice versa.

If version incompatibility or communication failure exists, captures may keep being failed with one of
the following behaviors.

1. VDM can recognize the old device. However, “StartCapture” always fails with error
“Aborted”.

2. VDM can recognize the new device and “StartCapture” returns successfully. However,
capture is aborted right after the “StartCapture” with a user feedback “Capture Aborted”
sent to AADHAAR client before “CaptureComplete” and successive failed “GetSample”.

If you have any of the above problems, please try the following procedures.

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1. Unplug the device USB cable and plug it FIRMLY again. (It is always necessary to insert the USB
cable firmly so that it snug fits the PC’s USB port.)

2. Check if the versions of IriMagic Bino-S VDM and IriMagic 1000 device are compatible with
each other (IriMagic Bino-S VDM's should be 1.9 or later version and IriMagic 1000's should be
2.0). If IriMagic 1000 is obsolete, the first behavior will occur. If IriMagic Bino-S VDM is
obsolete, the second behavior will occur.

3. If the two methods above are applied and the problem is not yet solved, go to the “IriMagic
Bino-S VDM Utility”, click the button “Stop VDM Service”, wait for the service to be stopped
(take about a minute) and press the “Start VDM Service” button.

5.3 Mismatching, or Blurry Images

Cause: The user’s movement is too fast.

Solutions: Don’t move quickly in front of the camera; slowly approach the mirror on front of
the camera barrel.

5.4 Preventing Occlusion

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Cause: The upper eyelid and eyelashes cover most of the iris.

Solution: Open eyes widely while approaching camera so that the camera is able to capture
the user’s iris.

5.5 Preventing Side Gazing & Partial Iris

Causes: The user was not aligned properly with the camera, or was looking to the side of the
camera. Such images may result in capture failure or wrong iris recognition.

Solution: The user should look into the mirror attached to the front of the camera and make
sure that the eye appears in the middle of the circle.

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5.6 Preventing Reflection on Glasses

Strong LED reflection on glasses Reflection removed from iris through

covers part of iris. adjustment of camera position.

Causes: The infrared LED illumination is reflecting off the user’s glasses and back into the camera. This
creates a bright glare that is covering part of the iris in the image.

Solutions: Adjust the infrared LED or the angle of the camera until this problem is minimized or
disappears. Having the camera perfectly horizontal and parallel has the greatest tendency to cause a
reflection. See the diagram below for guidance. Unfortunately, each type of glasses has a different
shape, so it may not be possible to find an adjustment ideal for all users. We recommend people
remove glasses during iris capture, especially for enrollment.

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6 Legal Notice
6.1 Warranty Agreement

IriTech IriCAMM / IriTerminal /IriMagic

Warranty Length 1 Year Limited: Parts & Labor, Mail in or Carry in
Hardware Technical Support 1 Year
Software Support 90 days
Website http://www.iritech.com
Service Phone Number +1 703 877 2135 (United States)
+82 2 872 3812 (Korea)
+91 120 2520977 (HCL, India)
+91 427 6543 452 (Swathy, India)
THIS AGREEMENT CONTAINS A MANDATORY AND BINDING ARBITRATION PROVISION IN WHICH YOU AND
IRITECH AGREE TO RESOLVE ANY DISPUTES BETWEEN YOU AND IRITECH BY BINDING ARBITRATION. PLEASE SEE
SECTION 10 BELOW.

This Agreement (“Agreement”) is between the original purchaser (“You”) and IriTech, Inc. (“IRITECH”) and applies
to IRITECH products (“Products”) and services purchased by you from IRITECH or affiliates or an IRITECH authorized
reseller (“Reseller”). This limited warranty extends only to You, the original purchaser, and is not transferable to
anyone who subsequently purchases, leases, or otherwise obtains the Product from You.

The term of this Limited Warranty (the “Limited Warranty Period”) is identified in the reference table included
with this Agreement (“Warranty Reference Table”). The Limited Warranty Period commences on the date of
purchase by You. Your original purchase invoice (sales receipt) showing the date of purchase of the Product is your
proof of the date of purchase.

1. Product Limited Warranty. IRITECH warrants that its Products will be free from defects in materials and
workmanship for the Limited Warranty Period. During the Limited Warranty Period, IRITECH, in
cooperation with OEM manufacturer, Sambon Precision and Electronics Co.,, Ltd., will, as its option; (i)
provide replacement parts necessary to repair the Product; (ii) repair the Product or replace it with a
comparable product; or (iii) refund the amount You paid for the Product, LESS DEPRECIATION, upon its
return. Replacement parts and Products will be new or serviceably used, comparable in function and
performance to the original part or Product and warranted for the remainder of the original warranty
period or, if longer, 90 days after they are shipped to you.

2. Technical Support. During the Limited Warranty Period, IRITECH, in cooperation with OEM manufacturer,
Sambon Precision and Electronics Co.,, Ltd., will provide product technical support by e-mail. The scope of
technical support consists of helping you diagnose and resolve problems with defects in Products covered
by this Agreement, and, for Camera Products, reinstalling the factory-installed operating system and
software to restore it to the original factory configuration. IRITECH may provide technical support via on-
line and other methods. IRITECH may change the means through which it provides technical support at
any time.

3. THIS LIMITED WARRANTY DOES NOT COVER MISUSE OR MINOR IMPERFECTIONS IN UNITS THAT MEET
DESIGN SPECIFICATIONS OR IMPERFECTIONS THAT DO NOT MATERIALLY ALTER FUNCTIONALITY.

THIS LIMITED WARRANTY DOES NOT COVER AND IRITECH IS NOT RESPONSIBLE FOR:

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• DAMAGES CAUSED BY MISUSE, ABUSE, ACCIDENTS, FIRE, THEFT, DISAPPEARANCE, MISPLACEMENT, POWER
SURGES, VIRUSES, RECKLESS, WILLFUL, OR INTENTIONAL CONDUCT.

• DAMAGES CAUSED BY SERVICING NOT AUTHORIZED BY IRITECH.

• DAMAGES CAUSED BY USAGE THAT IS NOT IN ACCORDANCE WITH PRODUCT INSTRUCTIONS.

• DAMAGES CAUSED BY FAILURE TO FOLLOW THE PRODUCT INSTRUCTIONS OR FAILURE TO PERFORM

PREVENTIVE MAINTENANCE.

• DAMAGES CAUSED BY THE COMBINATION OF IRITECH PRODUCTS WITH OTHER NON-IRITECH BRANDED
PRODUCTS, ACCESSORIES, PARTS OR COMPONENTS.

• SOFTWARE, INCLUDING THE OPERATING SYSTEM AND SOFTWARE ADDED TO YOUR PRODUCT THROUGH
OUR FACTORY-INTEGRATION SYSTEM, THIRD-PARTY SOFTWARE, OR THE RELOADING OF SOFTWARE.

• ANY EQUIPMENT OR COMPONENTS THAT WERE NOT INCLUDED IN YOUR PRODUCT AS ORIGINALLY SOLD TO
YOU.

• NORMAL WEAR AND TEAR.

• COSMETIC DAMAGE THAT DOES NOT AFFECT FUNCTIONALITY.

• PRODUCTS WHERE THE IRITECH SERIAL NUMBER IS MISSING, ALTERED OR DEFACED.

4. Instructions for Warranty Service. For specific instructions on how to obtain warranty service for your
product, please refer to the Warranty Reference Table contained in this Agreement and go to:
http://www.iritech.com.

To obtain warranty service:

• You must assist IRITECH in diagnosing issues with your product and follow IRITECH’s warranty processes.

• You must obtain warranty service from IRITECH or an authorized service center specified by IRITECH. IRIECH
will not reimburse you for service performed by others.

• You may be required to deliver and retrieve your product to and from IRITECH or an authorized service
facility specified by IRITECH at your expense. When sending a product to IRITECH or the authorized service
facility specified by IRITECH, you must deliver the product, freight prepaid, in either its original packaging or
packaging affording an equal degree of protection. You are responsible for properly packaging your product,
paying all shipping costs, loss or damage to the product during shipping, and any other taxes, fees or charges
associated with transporting the product to an authorized IRITECH service facility. YOU ARE RESPONSIBLE
FOR ANY DAMAGE TO YOUR IRITECH PRODUCT DURING SHIPMENT TO US.

• Before providing your product to IRITECH for service, remove any confidential, proprietary or personal
information.

• If IRITECH asks you to return defective parts or products, you must do so within 7 days after you receive the
replacement parts or products. IRITECH will charge you for replacement parts or products if you fail to do so.

IT IS YOUR RESPONSIBILITY TO BACK UP THE CONTENTS OR DATA RECORDED ON THE DEVICE BEFORE SERVICES
ARE PERFORMED AND REMOVE ANY DATA FROM PARTS OR PRODUCTS RETURNED TO IRITECH. It is possible
that the contents recorded will be lost or reformatted in the course of service and IRITECH will not be
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 IriMagic Bino-S VDM User’s Manual
responsible for any damage to or loss of any programs, data, or other information stored on any media or any
part of any product serviced. IF DURING THE REPAIR OF THE PRODUCT THE CONTENTS OF THE DEVICE ARE
ALTERED, DELETED, OR IN ANY WAY MODIFIED, IRITECH IS NOT RESPONSIBLE FOR ANY LOSS OF YOUR DATA
WHATSOEVER. YOUR PRODUCT WILL BE RETURNED TO YOU CONFIGURED AS ORIGINALLY PURCHASED
(SUBJECT TO AVAILABILITY OF SOFTWARE).

5. Implied Warranties. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE IS LIMITED IN DURATION
TO THE DURATION OF THIS WARRANTY.

Commercial Purchasers: IRITECH extends the above limited warranty to purchasers of Products for industrial,
commercial and business use upon the same terms and conditions and exclusions applicable to consumer
purchasers. HOWEVER, WITH RESPECT TO COMMERCIAL PURCHASERS, ALL IMPLIED WARRANTIES,
INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
ARE EXCLUDED AND DISCLAIMED.

6. Limitation of Liability. IRITECH SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL
DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY. IRITECH’S AND YOUR MAXIMUM
LIABILITY TO THE OTHER IS LIMITED TO PURCHASE PRICE YOU PAID FOR PRODUCTS OR SERVICES PLUS
INTEREST ALLOWED BY LAW. NEITHER YOU NOR IRITECH IS LIABLE TO THE OTHER IF YOU OR IT ARE
UNABLE TO PERFORM DUE TO EVENTS YOU OR IT ARE NOT ABLE TO CONTROL, SUCH AS ACTS OF GOD OR
FOR VIRUSES, PROPERTY DAMAGE, LOSS OF USE, INTERRUPTION OF BUSINESS, LOST PROFITS, LOST DATA
OR OTHER CONSEQUENTIAL, PUNITIVE OR SPECIAL DAMAGES, HOWSOEVER CAUSED, WHETHER FOR
BREACH OF WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE.

Some states or jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, or
allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you. This
Limited Warranty gives you specific legal rights and you may have other rights which vary from state to state
or jurisdiction to jurisdiction.

7. Binding Arbitration. THIS AGREENET PROVIDES THAT ALL DISPUTES BETWEEN YOU AND IRITECH WILL BE
RESOLVED BY MANDATORY AND BINDING ARBITRATION TO THE FULLEST EXTENT PROVIDED BY LAW.
YOU THUS GIVE UP YOUR RIGHT TO GO TO COURT TO ASSERT OR DEFEND YOUR RIGHTS UNDER THIS
AGREEMENT (EXCEPT FOR MATTERS THA MAY BE TAKEN TO SMALL CLAIMS COURT AS FURTHER SET
FORTH BELOW IN THIS SECTION 7).

To the fullest extent provided by law, and except as otherwise provided below, You and IRITECH agree that any
Dispute between You and IRITECH will be resolved exclusively and finally by binding arbitration administered
by the American Arbitration Association (AAA) and conducted in accordance with AAA’s Supplementary
Procedures for Consumer-Related Disputes of the Commercial Arbitration rules and the Consumer Due Process
Protocol. YOUR RIGHTS WILL THEREFORE BE DETERMINED BY A NEUTRAL ARBITRATOR AND NOT A JUDGE OR
JURY. You and IRITECH will agree on another arbitration forum if AAA ceases operations.

The arbitration will be conducted before a single arbitrator, and will be limited solely to the Dispute between
You and IRITECH. Arbitration is a process whereby a dispute is submitted to a arbitrator, for a final and binding
determination, known as the award. The arbitrator is an individual, similar to a judge, who reviews and weighs
evidence provided by both parties, and renders an award enforceable in court. Arbitrator decisions are as
enforceable as any court order and are subject to VERY LIMITED REVIEW BY A COURT. YOU ACKNOWLEDGE
THAT, BY WAY OF THIS AGREEMENT, YOU AND IRITECH WAIVE ALL RIGHTS TO A JURY TRIAL.

The arbitration, or any portion of it, will not be consolidated with any other arbitration and will not be
conducted on a class-wide or class action basis. The arbitration shall be held at any reasonable location near
your residence by submission of documents, by telephone, online or in person whichever method of
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 IriMagic Bino-S VDM User’s Manual
presentation You choose. Under the AAA Supplementary Procedures for Consumer-Related Disputes and
Consumer Due Process Protocol, You retain the right to seek relief in a small claims court for Disputes within
the scope of the small claims court’s jurisdiction. If you prevail in the arbitration of any Dispute with IRITECH,
IRITECH will reimburse You for any fees You paid to AAA in connection with the arbitration.

ANY DECISION RENDERED IN SUCH ARBITRATION PROCEEDINGS WILL BE FINAL AND BINDING ON THE PARTIES,
AND JUDGMENT MAY BE ENTERED THEREON IN ANY COURT OF COMPETENT JURISDICTION.
Should either party bring a Dispute in a forum other than AAA, the arbitrator may award the other party its
reasonable costs and expenses, including legal fees, incurred in staying or dismissing such other proceedings or
in otherwise enforcing compliance with this dispute resolution provision. YOU UNDERSTAND THAT, IN THE
ABSENCE OF THIS PROVISION, YOU WOULD HAVE HAD A RIGHT TO LITIGATE DISPUTES THROUGH A COURT,
INCLUDING THE RIGHT, IF ANY AND SUBJECT TO THE RULES OF YOUR JURISDICTION, TO LITIGATE CLAIMS ON A
CLASS-WIDE OR CLASS-ACTION BASIS, AND THAT YOU HAVE EXPRESSLY AND KNOWINGLY WAIVED THOSE
RIGHTS AND AGREED TO RESOLVE ANY DISPUTES THROUGH BINDING ARBITRATION IN ACCORDANCE WITH
THE PROVISIONS OF THIS PARAGRAPH.

This arbitration provision shall be governed by the Federal Arbitration Act, 9 U.S.C. Section 1, et seq. For the
purposes of this provision, the term “Dispute” means any dispute, controversy, or claim arising out of or
relating to (i) this Agreement, its interpretation, or the breach, termination, applicability or validity thereof, (ii)
the related order for, purchase, delivery, receipt or use of any product or service from IRITECH, or (iii) any
other dispute arising out of or relating to the relationship between you and IRITECH; the term “IRITECH”
means IRITECH, Inc, its parents, subsidiaries, affiliates, directors, officers, employees, beneficiaries, agents,
assigns, component suppliers (both hardware and software), and/ or any third party who provides products or
services purchased from or distributed by IRITECH; and the term “You” means the original purchaser and those
in privacy with the original purchaser, such as family members or beneficiaries. Information may be obtained
from the AAA on line at www.adr.org, by calling 800-778-7879 or writing to American Arbitration Association,
1633 Broadway, 10th Floor, New York, NY, 10019.

8. General. IRITECH may assign this Agreement and/or any associated service plan without your consent
and without notice to You. If IRITECH does assign this Agreement and/or any associated service plan, the
assignee will assume all obligations to You, IRITECH will be released of all obligations, and You agree to
look solely to the assignee for the performance of all obligations under this Agreement and/or any
associated service plan. IRITECH, Inc. and its subsidiaries and affiliates are intended beneficiaries of this
Agreement. If there is any inconsistency between this Agreement and any other agreement included with
or relating to products or services purchased from IRITECH, this Agreement shall govern. This Agreement
may not be modified, altered or amended without the written agreement of IRITECH. Any additional or
altered terms shall be null and void, unless expressly agreed to in writing by IRITECH. If any term of this
Agreement is illegal or unenforceable, the legality and enforceability of the remaining provisions shall not
be affected or impaired. This Agreement shall be interpreted under the laws of the State of South Dakota,
without giving effect to conflicts of law rules.

9. Privacy Notice. You can review IRITECH’s Privacy Policy on our web site, located at www.iritech.com.
IRITECH will maintain and use your customer information in accordance with its Privacy Policy.

10. International Support: You must comply with all applicable export laws and regulations if you export the
product from Korea, the United States or Canada. IRITECH does not accept for return any products
purchased from a reseller. Customers may be responsible for paying all freight charges incurred in
shipping, importing/exporting and receiving replacement products and parts and for arranging and
paying for the shipment of any defective part(s) back to the IRITECH.

All international customers are responsible for all customs duties, VAT and other associated taxes and charges.
Please send correspondence about this Agreement to:
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 IriMagic Bino-S VDM User’s Manual

IRITECH Customer Service Department

Attn: Warranty Services
3951 Pender Dr., Suite 120A
Fairfax, VA 22030
or
Suite 702 Jaty Bldg., 1659-5 Bongcheon-Dong,
Kwanak-Gu, Seoul 151-050, Korea

Current information on technical support and warranty policies, phone numbers and other service information is
available on our web sites: www.iritech.com

6.2 End-User License Agreement

IMPORTANT-READ CAREFULLY:
THIS IS A LEGAL AGREEMENT BETWEEN YOU (EITHER AN INDIVIDUAL OR A SINGLE ENTITY) AND IRITECH, INC.
(“IRITECH”) STATING THE TERMS THAT GOVERN YOUR USE OF THIS SOFTWARE SERVICE. THIS AGREEMENT -
TOGETHER WITH ALL UPDATES, ADDITIONAL TERMS, SOFTWARE LICENSES, AND ALL OF IRITECH, INC.’S RULES AND
POLICIES-COLLECTIVELY CONSTITUTES THE "AGREEMENT" BETWEEN YOU AND IRITECH, INC.

IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, DO NOT OPEN THE PACKAGE AND DO NOT INSTALL,
COPY OR USE THE SOFTWARE; YOU MAY RETURN IT TO YOUR PLACE OF PURCHASE WITHIN FOURTEEN (14) DAYS
OF PURCHASE FOR A REFUND OF ITS PURCHASE PRICE. IF THE PACKAGE HAS BEEN OPENED OR THIS SOFTWARE
HAS BEEN USED WITHOUT OPENING OF THE PACKAGE, YOU SHALL BE DEEMED TO ACCEPT AND AGREE TO THESE
TERMS AS PRESENTED TO YOU HEREINAFTER.

1. DEFINITIONS
The following terms used in this Agreement, to all intents and purposes of this Agreement, have the meaning as
specified below respectively except where the context requires otherwise:

(1) “Products” means hardware products such as including, but not limited to, IriCAMM products,
IriTerminal products, IriMobile products, IrisImager, any and all iris-recognition cameras that are
developed and/or manufactured by IRITECH.
(2) “Embedded Software” means any and all software embedded, recorded, contained or enclosed in
hardware products and any related printed or electronic material developed and/or provided by
IRTECH, and any updates, modifications, revisions, copies, documentation and design data of the
foregoing.
(3) “Supporting Software” means any and all software recorded, contained or enclosed in media products
and any related printed or electronic material developed and/or provided by IRTECH, and any updates,
modifications, revisions, copies, documentation and design data of the foregoing. Supporting Software
specifically excludes Embedded Software.
(4) “Software” means any and all of Embedded Software and/or Supporting Software.
(5) “License Tool” means a file or hardware device provided by IRITECH to you so that it may be used to
activate the Software.
(6) “Computer” means the computer, server, workstation, embedded system, or any device on which any
software can be used.

Any terms used in this Agreement in the singular form includes the meaning of plural and vice versa, if the context
requires.

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2. OWNERSHIP, COPYRIGHT, AND INTELLECTUAL PROPERTY RIGHTS.
Although you own the hardware and/or physical media in which the Software is embedded, recorded, contained
or enclosed, the Embedded Software and/or Supporting Software is the property of IRITECH.

Title to and intellectual property rights of (including copyrights to) the Embedded Software and Supporting
Software, in whole and in part, and all copies thereof, and all modifications, enhancements, and other alterations
(“Modifications) and derivatives of the Embedded Software and Supporting Software, if any, are, and shall remain,
the sole and exclusive property of IRITECH regardless of who made such modifications or derivatives.

3. GRANT OF LICENSES.
IRITECH grants you a license authorizing the use of the Software provided that you comply with all terms and
conditions of this EULA.

Nothing contained herein shall be construed as transferring any technology including patent, utility model,
trademark, design, copyright or trade secrets on or relation to the Embedded Software and Supporting Software.

You may not use the Embedded Software and/or Supporting Software (i) to build any product or software that
competes with Products, Embedded Software, and/or Supporting Software; or (ii) to help or assist a person,
natural or legal, who directly or indirectly competes with IRITECH or its business or products. You may not use the
Products and/or Software for any illegal purpose.

4. RESTRICTIONS ON USE OF SOFTWARE.

IRITECH licenses the Embedded Software on a per-Product basis. You may not copy the Embedded Software for
any purpose.

IRITECH licenses only one copy of the Supporting Software for each Product purchased. You may install and use
only one copy of Supporting Software on one Computer for each Product purchased. You may not copy the
Supporting Software for any purpose.

In case there is a license activation mechanism required by IRITECH, the Supporting Software must be activated in
accordance with the procedure of the License Tool provided by IRITECH.

You may not, and you will not encourage, assist or authorize any other person to modify, reverse assemble,
decompile, reverse compile, or otherwise reverse engineer the Product or the Software, or attempt to discover in
any way the underlying code of, the Software, whether in whole or in part, create any derivative works from or of
the Software, or bypass, modify, defeat or tamper with or circumvent any of the functions or the licensing and/or
Software protection mechanism of the Products.

SOFTWARE TRANSFER.

Internal. You may move the Software to a different Computer. After the transfer, you must completely
remove the Software from the former Computer.

Transfer to Third Party. The initial user of the Software may make a one-time permanent transfer of this
EULA and Software to another end user, provided the initial user retains no copies of the Software. The transfer
may not be an indirect transfer such as a consignment. Prior to the transfer, the end user receiving the Software
must agree to all the EULA terms.

5. TERMINATION.
Without prejudice to any other rights, IRITECH may terminate this EULA if you fail to comply with the terms and
conditions of this EULA. In such event, you must destroy all copies of the Software and all of its component parts.
6. LIMITED WARRANTY.

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 IriMagic Bino-S VDM User’s Manual
IRITECH and OEM manufacturer, Sambon Precision and Electronics Co., Ltd., warrants that any Product provided
will be free from defects in material and workmanship for a period of twelve (12) months from the date of initial
purchase from IRITECH, or its distributors.

THE SOFTWARE AND DOCUMENTATION IS PROVIDED “AS IS” AND WITHOUT WARRANTY OF ANY KIND, EITHER
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT OF INTELLECTUAL PROPERTY. IRITECH DOES NOT
WARRANT THAT SOFTWARE WILL MEET YOUR REQUIREMENTS OR THAT OPERATION OF SOFTWARE WILL BE
UNINTERRUPTED OR ERROR FREE. IRITECH MAKES NO WARRANTIES WITH RESPECT TO SERVICES.

IN ANY CASE, IRITECH’S and OEM manufacturer’s ENTIRE LIABILITY AND YOUR EXCLUSIVE REMEDY SHALL BE, AT
IRITECH’S SOLE OPTION, EITHER:
(1) REPAIR OR REPLACEMENT, OR;
(2) REFUND OF THE PRICE PAID UPON RETURN OF SOFTWARE TO IRITECH

FOR THE PRODUCTS REPAIRED, RECTIFIED OR REPLACED UNDER THIS AGREEMENT SHALL BE WARRANTED FOR THE
BALANCE OF THE ORIGINAL PRODUCTS WARRANTY.

7. LIMITATION OF LIABILITY.
EXCEPT WHERE THIS EXCLUSION OR RESTRICTION OF LIABILITY WOULD BE VOID OR INEFFECTIVE UNDER
APPLICABLE STATUTE OR REGULATION, IN NO EVENT SHALL IRITECH BE LIABLE FOR INDIRECT, SPECIAL,
INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR SAVINGS) WHETHER BASED ON
CONTRACT, TORT OR ANY OTHER LEGAL THEORY, EVEN IF IRITECH HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES.

ALL THE LIABILITIES ARISING OR ALLEGED IN CONNECTION WITH THE USE OF SOFTWARE SHALL NOT EXCEED THE
PRICE OF RELEVANT PRODUCTS PAID BY YOU, UPON WHICH SUCH LIABILITIES ARE BASED. IF SUCH LIABILITY
RELATES TO PARTICULAR ITEMS OF PRODUCTS, SOFTWARE OR SERVICES PROVIDED BY IRITECH, SUCH LIABILITY
SHALL BE LIMITED TO THE PRICES OR FEES PAID FOR THE RELEVANT PRODUCTS, SOFTWARE OR SERVICES.

IN THE CASE WHERE NO AMOUNT WAS PAID, IRITECH SHALL HAVE NO LIABILITY FOR ANY DAMAGES
WHATSOEVER.

THE PROVISIONS OF THIS SECTION SHALL SURVIVE TERMINATION, EXPIRATION OR CANCELLATION OF THE LICENSE
AND/OR THE AGREEMENT.

8. GOVERNING LAW AND JURISDICTION.

This Agreement shall be executed in English text as the controlling text and governed by and construed in
accordance with the laws of the Commonwealth of Virginia. Any dispute, controversy or difference which may
arise between the parties hereto out of or in relation to or in connection with this Agreement, Products or
Software, shall be settled amicably through negotiations between the parties. If such negotiations should fail, then
such disputes, controversies or differences shall be submitted to a court that has jurisdiction over the place where
IRITECH has the relevant office.

9. ENTIRE AGREEMENT AND SEVERABILITY.

This EULA (including any addendum or amendment to this EULA which is included with the Software) is the entire
agreement between you and IRITECH relating to the Software and the support services (if any) and they supersede
all prior or contemporaneous oral or written communications, proposals and representations with respect to the
Software or any other subject matter covered by this EULA. To the extent the terms of any IRITECH policies or
programs for support services conflict with the terms of this EULA, the terms of this EULA shall control. If any
provision of this EULA is held to be void, invalid, unenforceable or illegal, the other provisions shall continue in full
force and effect.

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