BUSM3006 (Vietnam) - 2025 - Vietnam Operation Trimester 1 - On-Site - V2
BUSM3006 (Vietnam) - 2025 - Vietnam Operation Trimester 1 - On-Site - V2
Subject Details
Note: Students with any problems, concerns or doubts should discuss those with the Subject Coordinator as early as they can.
Subject Coordinator
Vietnam Convenor
Administrative Support
3 Assessment Information 7
3.1 Subject Learning Outcomes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
3.2 Assessment Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
3.2.1 Design Thinking Proposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
3.2.2 Design Thinking Project . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
3.2.3 Innovation Report: Part 1 - Group report & Part 2 - In class presentation . . . . . . . . . . . 15
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1 About Design Thinking for Creativity
Innovation and creative thinking are important skills in strategy development. Part of this process is the ability to
solve problems and discover new opportunities; or in other words, the notion of ”design thinking”. This subject
introduces students to concepts and frameworks to create innovative products, services and systems for a range of
enterprises, industries and markets. Students will explore and analyse business and social networks, clusters and
ecosystems via practice based projects. Design thinking principles will be applied to systematically develop ideas into
innovative solutions as a way to drive business growth.
Study Load
A student is expected to study an hour per credit point a week. For example a 10 credit point subject would require
10 hours of study per week. This time includes the time spent within classes during lectures, tutorials or practicals.
Note for Summer Terms: As Summer subjects deliver the same content and classes over a shorter period of time,
the subjects are run in a more intensive mode. Regardless of the delivery mode, the study hours for each subject in
Summer will be around 30 hours.
Attendance
It is recommended that students attend all scheduled classes in order to succeed in this subject. WSU Vietnam policy
requires students to enter electronic fingerprint before entering the classes. Please let your lecturer and/or Vietnam
Operations know if you are unable to attend any session.
Approach to Learning
The subject will adopt a blended learning approach. Further details are provided in the schedule of teaching activities.
Subject materials will be made available on the subject’s vUWS (E-Learning) site (https://vuws.westernsydney.edu.au/).
You are expected to consult vUWS at least twice a week, as all subject announcements will be made via vUWS.
Teaching and learning materials will be regularly updated and posted online by the teaching team.
This subject uses the American Psychological Association (APA) referencing style. Full details and examples are
available on the Library website.
Submission through vUWS and Turnitin indicates your acknowledgement and acceptance of the work being your
own. Some assessments may be required to be submitted with an assignment cover sheet (check the submission
requirements section for each assessment). In these instances, links to assignment cover sheets can be located in
your vUWS site.
Group assignments are to be submitted with a group assignment cover sheet indicating the names of all group
participants. Some subjects may also require you to submit a peer evaluation of group member participation. This
may be conducted online or in hard copy format. Details will be provided via the vUWS site.
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Tutorials
Tutorials following the lecture in each session provide students the opportunity to apply and share knowledge by
doing a variety of in-class activities individually or in a group such as exercises, discussion, and presentation. These
activities focus on demonstrating your skills and help you build your ability to achieve the learning outcomes for this
subject.
Tutorial questions/exercises will be provided in the lecture handouts. You will be expected to have completed specific
reading and exercises from the textbook and other required materials prior to attending each lecture and tutorial
class. If you have not prepared adequately, you will not get the full benefit from this learning opportunity.
Subject materials will be made available on the subject’s vUWS (E-Learning) site (https://vuws.westernsydney.edu.
au/). You are expected to consult vUWS at least twice a week, as all subject announcements will be made via vUWS.
Teaching and learning materials will be regularly updated and posted online by the teaching team.
Special Requirements
Essential Equipment:
Not Applicable
Legislative Pre-Requisites:
Not Applicable
The University values student feedback in order to improve the quality of its educational programs. The feedback
provided helps us improve teaching methods and subjects of study. The survey subjects results inform subject content
and design, Subject Outlines, teaching methods, assessment processes and teaching materials.
You are welcome to provide feedback that is related to the teaching of this subject. At the end of the semester
you will be given the opportunity to complete a Student Feedback on Subject questionnaire to assess the subject.
If requested by your subject coordinator, you may also have the opportunity to complete a Student Feedback on
Teaching (SFT) questionnaire to provide feedback for individual teaching staff.
As a result of student feedback, the following changes and improvements to this Subject have recently been made:
– Changes have been made to the subject content covered and assessments to reflect emerging developments in
the subject and to spread the concepts covered evenly across the subject content.
– Extra concepts to support the threshold assessment have been added. An exemplar for the threshold assessment
is now included. This was also a response to some of the student feedback.
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2 Learning and Teaching Activities
Week 2 Module 2: Creative Thinking and 1. Access online Learning materials Weekly Concept Checklist and In -class
13-01-2025 Creative Problem Solving 2. Complete accompanying activities on activities
vUWS Module 2-Pre-tutorial activities
Week 3 LUNAR NEW YEAR LUNAR NEW YEAR LUNAR NEW YEAR
20-01-2025
Week 4 LUNAR NEW YEAR LUNAR NEW YEAR LUNAR NEW YEAR
27-01-2025
Week 5 Module 3: The Creative Self 1. Access online Learning materials Weekly Concept Checklist and In -class
03-02-2025 activities
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Week 6 Module 4: Design Thinking in Business 1. Access online Learning materials Weekly Concept Checklist and In-class
10-02-2025 activities
Week 7 Module 5: Traditional 5 Stage Design 1. Weekly Concept Checklist Weekly Concept Checklist and In-class
17-02-2025 Thinking Model activities
Week 8 Module 6: Creativity 1. Weekly Concept Checklist Weekly Concept Checklist and In-class - Design Thinking Proposal
24-02-2025 activities
Teaching Topic Preparation Tutorial Assessment Due
Weeks
— Organizational cerativity 2. Complete accompanying activities on
vUWS Module 6-Pre-tutorial activities
— Sources of creativity
— Barriers to creativity
Week 9 Module 7: Creating New Market spaces 1. Weekly Concept Checklist Weekly Concept Checklist and In-class
03-03-2025 and Corporate Social Responsibility activities
Week 10 Module 8 : Understanding Innovation 1. Weekly Concept Checklist Weekly Concept Checklist and In-class
10-03-2025 Perspectives activities
— Consequences of Innovation
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Week 11 Module 9: Social Innovations 1. Weekly Concept Checklist Weekly Concept Checklist and In-class - Design Thinking Project
17-03-2025 activities
Week 12 Module 10: Sustainability Led 1. Weekly Concept Checklist Weekly Concept Checklist and In-class
24-03-2025 Innovation activities
Week 13 Module 11: Disruptive Innvovation and 1. Weekly Concept Checklist Weekly Concept Checklist and In-class
31-03-2025 Open Innovation activities
Week 14 Module 12: Bootstrapping 1. Weekly Concept Checklist Weekly Concept Checklist and In-class - Innovation Report: Part 1 - Group
07-04-2025 activities report & Part 2 - In class presentation
Innovation Group Project 2. Complete accompanying activities on Group Presentations
vUWS Module 12
3. Pre-tutorial activities Innovation
Group Project Presentations
Week 15
14-04-2025
Week 16
21-04-2025
Week 17
28-04-2025
Week 18
05-05-2025
Week 19
12-05-2025
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The above timetable should be used as a guide only, as it is subject to change. Students will be advised of any changes as they become known on the Subject’s vUWS site.
3 Assessment Information
Outcome
The School of Business is an AACSB (Association to Advance Collegiate Schools of Business)
accredited School. Accreditation results from an extensive self-review and an international peer
evaluation against rigorous criteria and standards of quality academic and professional excellence.
The process is one of continuous improvement and includes ongoing assessment of whether learning
activities and resources are well aligned to program goals and learning outcomes. Assurance of
learning (AoL) forms part of the accreditation standards for AACSB. Information regarding the subjects
that are involved in the AoL process for your program can be found on the following webpage
https://www.westernsydney.edu.au/schools/sobus/assurance_of_learning
1 Critically analyse innovation in different enterprise or social contexts.
2 Evaluate the practice and protocols of professional and social networks.
3 Use creativity and innovation to solve strategic business markets problems.
4 Demonstrate the process of creative thinking.
The assessment items in this subject are designed to enable you to demonstrate that you have achieved the subject
learning outcomes. Completion and submission of all assessment items which have been designated as mandatory or
compulsory is essential to receive a passing grade.
NB: Assessment 2 has a threshold mark of 50%, ie. you are required to achieve a minimum 50% mark for
this assessment and an overall pass mark (at least 50%) in order for you to pass the subject.
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Feedback on Assessment
Feedback is an important part of the learning process that can improve your progress towards achieving the learning
outcomes. Feedback is any written or spoken response made in relation to academic work such as an assessment
task, a performance or product. It can be given to you by a teacher, an external assessor or student peer, and may
be given individually or to a group of students. As a Western Sydney University student, it is your responsibility to
seek out and act on feedback that is provided to you as a resource to further your learning.
Note: Before you receive your results for each piece of assessment they may be moderated. Moderation is a process
whereby the subject coordinator regulates the marking of individual markers to achieve consistency in the application
of subject objectives, performance standards and marking criteria. You should note that, consistent with the Criteria
and Standards Based Assessment policy, the final marks for the cohort may be also adjusted if marks are very high
or low or there are inconsistencies between teams. Marks for an individual piece of assessment will not be changed
after you have your moderated results.
Note: It is required that students attempt all available assessment elements. An automatic Fail Non - Submission
grade will be awarded if any assessment task is not submitted/completed as per the details specified.
Western cares about your success as a student and in your future career. Studying with academic integrity safeguards
your professional reputation and your degree. All Western students must:
Each time you submit an assessment, you will declare that you have completed it individually, unless it is a group
assignment. In the case of a group assignment, each group member should be ready to document their individual
contribution if needed.
The Student Misconduct Rule applies to all students of Western Sydney University including Western Sydney
University programs taught by other education providers. You must not engage in academic, research or general
misconduct as defined in the Rule or you may be subject to sanctions. The University considers submitting falsified
documentation in support of requests to redo, resit or extend submissions, including sitting of deferred examinations,
as instances of general misconduct.
More information is available in the Academic Integrity Guidelines. It is your responsibility to apply these principles
to all work you submit to the University.
Western recognises that there may be times when things outside of your control impact your ability to complete your
studies.
You can complete the ”Request an extension or apply for a Disruption to Studies Provision” to request that you are:
– granted an extension,
– excused from a compulsory teaching activity,
– provided an alternate assessment such as a supplementary, or
– awarded another Disruption to Studies Provision.
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– Compile any documentary evidence that you have which demonstrates that you have been impacted by an
event outside of your control.
– The Supporting Documentation website outlines the type of documents that you can submit to substantiate
any impact.
Please note that if you don’t have documents, you should still submit the form but you may be asked for documentation
at a later stage.
Need help?
If you are having difficulties with understanding or completing an assessment task, contact your Subject Coordinator
as soon as possible. Western also has a range of academic support services, including:
– Library Study Smart: book a one-to-one Zoom consultation with a literacy expert. You can discuss how
to develop your assignment writing and study skills or seek assistance to understand referencing and citation
requirements. Check the Library Study Smart website for how-to study guides and tools.
– Studiosity: Upload your assignment draft to Studiosity within vUWS to receive writing feedback within 24
hours.
– Online workshops, programs and resources: From maths and stats help to academic literacy and peer support
programs, the University has a range of resources to assist.
Please also remember that there is a range of wellbeing support available - from counselling and disability services to
welfare.
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3.2.1 Design Thinking Proposal
Weight: 25%
Type of Collaboration: Individual
Due: Week 8 (Session 6): 11:59 PM Sunday, March 2nd, 2025 (Vietnam Time)
Submission: Via Turnitin on vUWS
Format: The report must be a word document which is structured around the the tasks
specified in the Learning Guide with sub-headings for each question. The
report should not exceed 1,000 words (+ or - 10%), using size 12 point font
with 1.5 line spacing format and must be fully and accurately referenced or
they will not be graded. Students should aim for a 10 per cent to 15 per cent
Turnitin similarity score.
Length: 1,000 words equivalency
Use of Artificial Intelligence: The use of generative artificial intelligence (AI) tools to brainstorm ideas,
summarise reading material, or edit your submission is permitted. The content
of your final submission must be your original work. Be aware that the output
from generative AI tools may be incorrect, incomplete or biased.
Working with another person or technology to gain an unfair advantage
in assessment, improperly obtaining answers from a third party, including
generative AI, to questions in an examination or other form of assessment may
lead to sanctions under the StudentMisconduct Rule. The use of generative
AI tools may be detected. More information is available on the Library web
page.
Instructions:
Overview
Tesla is generally recognized as the first modern electric vehicle, although electric cars can be traced back to 1888.
However, Tesla’s introduction of its first car in 2008, the use of lithium batteries and its subsequent global expansion
made them a leading market player in the sector. Over the years, new competitors have emerged, most notably BYD
from China, which now produces more electric vehicles than Tesla as of January 31, 2024. BYD overtook Tesla to
become the world’s biggest EV manufacturer in 2022. In 2023, BYD sold over 3 million cars in 2023 compared to
Tesla’s 1.8 million sales. (Source: https://www.ev-volumes.com/)
Your task:
Assume Tesla has hired you as a consultant, and your task is to:
– Develop a new persona profile for Tesla aligned with your recommended strategies
– Demonstrating how empathy caninfluence your persona development
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Marking Criteria:
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3.2.2 Design Thinking Project
Weight: 45%
Type of Collaboration: Individual
Due: Week 11 (Session 9): 11:59 PM Sunday, March 23rd, 2025 (Vietnam Time)
Submission: Via Turnitin on vUWS
Format: The report must be a word document which is structured around the questions
with subheadings for each question. The report should not exceed 2,000 words
(+ or - 10%), using size 12 point font with 1.5 line spacing format and must
be fully and accurately referenced or they will not be graded. Students should
aim for a 10% to 15% Turnitin score.
Length: 2,000 words equivalency
Threshold Detail: This assessment has threshold of 50%. In other words, you are required to
score at least 50% (22.5 marks) on this assessment and have an overall mark
of at least 50% for all assessments combined in order to pass the subject.
Use of Artificial Intelligence: The use of generative artificial intelligence (AI) tools to brainstorm ideas,
summarise reading material, or edit your submission is permitted. The content
of your final submission must be your original work. Be aware that the output
from generative AI tools may be incorrect, incomplete or biased.
Instructions:
Overview
The global hotel and accommodation services sector has evolved to include non-traditional providers such as Airbnb
and Booking.com. This has created a new competition for traditional service providers such as hotels. New
opportunities have also emerged for creative start-ups that can further develop alternative products with unique value
propositions. Design thinkers recognise the critical role of a unique, appealing value proposition as a mechanism for
establishing successful start-ups or increasing existing market share.
Your task
Assume you are the owner of a new start-up entering into this sector and need to develop a competing product.
Questions:
1. Develop a value proposition map for your product-service and identify the customer profile and value proposition
components. (see week 4 and 5 tutorial and reading materials)
2. Using your understanding of creating new market spaces covered in Kim & Mauborgne’s article, outline and
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critically justify three (3) strategies your start-up can use to create new market spaces. (The article is available as a
reading on vUWS in Module 7)
3. What macro-environmental forces could influence your start-up’s corporate social responsibility strategy selection?
4. Outline a recommended corporate social responsibility strategy to improve your start-up’s responsibility to society
and the environment.
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Marking Criteria:
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3.2.3 Innovation Report: Part 1 - Group report & Part 2 - In class presentation
Weight: 30%
Type of Collaboration: Both (Individual & Group)
Due: Week 14 (Session 12): 11:59 PM Sunday, April 13th, 2025 (Vietnam Time) -
Final report and presentation materials should be submitted
Submission: Via Turnitin on vUWS
Format: Word Document and presentation. The report should not exceed 2,000 words
(+ or - 10%), using size 12 point font with 1.5 line spacing format and must
be fully and accurately referenced or they will not be graded. Students should
aim for a 10 per cent to 15 per cent Turnitin similarity score.
Length: Part 1: Group report 2,000 words (20%) & Part 2: In class presentation 15
minutes (10%)
Use of Artificial Intelligence: The use of generative artificial intelligence (AI) tools to brainstorm ideas,
summarise reading material, or edit your submission is permitted. The content
of your final submission must be your original work. Be aware that the output
from generative AI tools may be incorrect, incomplete or biased.
Working with another person or technology to gain an unfair advantage
in assessment, improperly obtaining answers from a third party, including
generative AI, to questions in an examination or other form of assessment may
lead to sanctions under the StudentMisconduct Rule. The use of generative
AI tools may be detected. More information is available on the Library web
page.
Instructions:
Overview:
The group project will involve students working in groups to develop a new social innovation for their own start-up
business that addresses a well-defined social problem or contributes to a clear social problem.
Requirements
Questions
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The project will address the following:
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Marking Criteria:
Report (20%)
Presentation (10%)
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(Continued)
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4 Readings and Resources
Prescribed Textbook
There are no prescribed textbooks for this subject. A custom publication and/or set of readings and links will be
provided under the ”Readings and Resources” link on vUWS in association with UWS Library E-resources.
Additional Reading
Birla, M. (2013). Unleashing creativity and innovation : Nine lessons from nature for enterprise growth and career
success. Wiley
Johansson-Skoldberg, U, Woodilla, J & Cetinkaya, M 2013, ’Design thinking: past, present and possible futures’,
Creativity and Innovation Management, vol. 22, no. 2, pp. 121-146.
Liedtka, J 2014, ’Innovative ways companies are using design thinking’, Strategy and Leadership, vol. 42, no. 2, pp.
40-45.
West, H 2014, ’A chain of innovation: the creation of swiffer’, Research Technology Management, vol. 57, no. 3,
pp. 20-23.
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5 Key Teaching and Learning Policies
The University has several policies that relate to teaching and learning. Links to important policies affecting students
are below. It is your responsibility to ensure you familiarise yourself with these policies so that you are aware of your
rights and responsibilities.
– Assessment Policy
– Assessment Policy - Review of Grade Procedures
– Bullying Prevention Policy
– Disruption to Studies Policy
– Enrolment Policy
– Examinations Policy
– Learning and Teaching Policy
– Progression Policy
– Student Code of Conduct
– Student Misconduct Rule
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