EKITI STATE UNIVERSITY, ADO EKITI, EKITI

STATE.
FACULTY OF MANAGEMENT SCIENCES.
DEPARTMENT OF ACCOUNTING.

REPORT ON INDUSTRIAL TRAINING

SUBMITTED
BY
ADEYEMO OMOJOLADE MERCY
MATRIC NO: 2007001079,

IN PARTIAL FULFILMENT OF THE AWARD OF

BACHELOR OF SCIENCE IN ACCOUNTING

August, 2024

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 CERTIFICATION
This is to certify that the Industrial Training Report titled "Report on
Industrial Training” Undertaken at Sunshine Parador Hotel & Lounge
was compiled by ADEYEMO OMOJOLADE MERCY, Matriculation
Number 2007001079,, in partial fulfillment of the requirements for the
award of the Bachelor of Science in Accounting at Ekiti State University,
Ekiti State, Nigeria.
This report has been reviewed and found to be in conformity with the
standards set forth by the Department of Accounting, Faculty of
Management Sciences, Ekiti State University.

……………………………. . …………………

PROF. C.O. OLAOYE Date

SUPERVISOR

……………………………. . …………………

PROF. F.O. OLAOYE Date

H. O. D ACCOUNTING

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 DECLARATION

I hereby declare/ascertain that this comprehensive report was compiled by me

ADEYEMO OMOJOLADE MERCY, and entails precisely what I have done
during my SIWES Industrial Training at Sunshine Parador Hotel & lounge,
I withal declare that this report and its content has not been submitted to this or any
other institution of learning for the purpose of consummating the requisites for the
award of any degree. All the citations, source of information and research are
clearly acknowledgement by the references incorporated

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 DEDICATION

This report is dedicated to God my creator, the most merciful, the beneficent, the

sufficient and sustainer who assisted me to overcome all the difficulties encountered

during my SIWES Industrial Training and for sparing my life throughout the program.

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 ACKNOWLEDGEMENT

My special thanks and Appreciation to God almighty for his blessings over me, i will

like to appreciate the staffs that I worked with in Sunshine Parador, Most

especially my supervisor Mr. Sunshine and Miss Alexandra for making my industrial

training Educative, interesting and worthwhile. My sincere appreciation also goes to

My Supervisor Prof. C. O. Olaoye, the Head of Department, in person of Prof. F.

O. Olaoye, and to my lecturers in the department, Prof. G. T Akinleye, DR. A. I.

Adebayo, Dr. W.O. Alabi, Dr. M.J. Akinleye, DR. Anifowose, Dr. R.A. Dada,

Dr(mrs) Agboola, Mr. Obelewaji, Mr Olajire and also to the faculty of management

sciences non-teaching staffs. I will like to thank my parent and my lovely siblings for

their tireless effort of the accomplishment of this SIWES thank you. My heartfelt

appreciation also goes to my dearest classmates. Lastly to my cheerful friends, thank

you for been there for me.

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 ABSTRACTS

This report is the summary of the experience I acquired during my industrial training
at the Sunshine Parador Hotel & Lounge, which focus on the accounting
services. The work contains the experience gained during the industrial training and
the challenges face. The conclusion and the recommendation of the SIWES report
were as well given in the report.

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 TABLE OF CONTENTS

COVER PAGE I

CERTIFICATION II

DECLARATION III

DEDICATION IV

ACKNOWLEDGEMENT V

ABSTRACT VI

TABLE OF CONTENTS VII - VIII

CHAPTER ONE: INTRODUCTION

1.0 Background of Study…………………………………………………………….. 1

1. 1 About Industrial Training Fund (ITF) ……………………………………… 2

1. 2 Roles of Industrial Training Fund………………………………………………… 2

1. 3 Brief History of SIWE…………………………………………………………………… 2

1. 4 Objectives of SIWES………………………………………………………………… 2

CHAPTER TWO: COMPANY PROFILE

2. 0 Brief history of the enterprise…………………………………………………3

2. 1 Organization Objectives and core value…………………………………………………3

2. 1. 2 Vision of the company…………………………………………..4

2. 2 Organization Services ……………………………………………….4

2. 3 Organization Structures …………………………………………………………………….5

2. 4 Justification for the choice of Industry………………………………………………6

CHAPTER THREE: SERVICE RENDERED

3. 1 Job Description………………………………………………………………………7

3. 1. 1 Posting One…………………………….7

VII
3. 1. 1 Posting Two………………………………….8

CHPTER FOUR: EXPERIENCE GAINEDAND RELEVANCE TO COURSE

OF THE STUDY

4.1 General Experience Gained…………………………………….9

4.2 Relevance to course of the Study…………………………….10-11

CHAPTER FIVE: CONCLUSION AND RECOMMENDATION

5.1 Challenges of SIWES………………………………………..12

5. 2 Conclusion…………………………………………………………………………………12

5. 3 Recommendation ……………………………………………………………..12

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 CHAPTER ONE
INTRODUCTION
1. 0
Background of Study
The Students Industrial Work Experience Scheme (SIWES)is a laudable
initiative that bridges the gap between theoretical education and
practical skills. By collaborating with local businesses, employers, and
tertiary institutions. SIWES provides students with hands-on experience
in their field of study, thereby enhancing the quality of skilled manpower
in Nigeria. Through SIWES, students gain valuable industry experience,
applying theoretical concepts to real world problems, and developing
essential skills that enhance their employ ability. The scheme also
provides employers with an opportunity to shape the skills of future
employees, ensuring that they meet industry needs. SIWES is a vital
component of Nigeria's efforts to produce well-rounded, industry-ready
graduates, equipped to drive economic growth and development. By
fostering partnerships between academia and industry. SIWES plays a
critical role in shaping the country's future workforce.
The SIWES program is aimed at exposing students to industrial
environment as well as providing them the opportunity to practice,
master and improve their skills. The students during this course are
provided with much information related to their field, they are also
taught industrial and companies etiquette and likewise, they get an eye
opening to the ways of handling responsibilities. The SIWES program of
Ekiti State University is designed for the third year students as a
continuation of their studies during the second semester of the same
year. At the Beginning of the SIWES program, the student's logbook is
provided for the student's use by the institution to serve as a daily
record book of events and work done by the student during the whole
attachment period.
During the attachment period, students are placed under effective
supervision of the industry based supervisors and regularly visited by the
Ekiti State University based supervisors so as to make the program an
overall success.

1. 1 About Industrial Training Fund (ITF)

The Industrial Training Fund(ITF)was established by the Federal

Government of Nigeria in 1971 as a parastatal organization with the
primary objective of promoting and encouraging skill acquisition in
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industry and commerce. The ITF is responsible for empowering
individuals with the necessary skills and knowledge to contribute to the
growth and development of the Nigerian economy.
Roles of Industrial Training Fund
Provision of direct training, vocational and apprentice training and also
administer the student industrial work experience scheme (SIWES).
Stimulation of human performance, improvement of productivity and to
induce value-added production in industry.
⚫ Organization of conference and seminar on SIWES.
⚫ Compiling the lists of employers' available training places for
industrial attachment and forwarding such lists to the coordinating
agencies (such as NUC, NBTE and NCCE).
⚫ They provide logistic materials needed to administer the scheme in
various places e. g. the logbook etc

1.3. Brief History of SIWES

The Students 'Industrial Work Experience Scheme(SIWES)was initiated
by then Industrial Training Fund (ITF) in 1973. It is a program that
involves the students, the university and the employer of labour. It is
coordinated by the Industrial Training Fund and the National University
Commission and is funded by the Federal Government.

1.4. Objectives of SIWES

1. Make transition from the university to the 'world of work easier and
equip university graduates for employments in the industry.
2. Providing the students with the industrial work situations they are
likely to face after graduation.
3. Exposing students to work method and techniques in handling
equipment and machineries that may not be available in the university.
4. Providing avenue for students in Nigeria University to acquire
industrial skills and experience in their course of study.
5. Providing students with the opportunity to apply their theoretical
knowledge in real world situations thereby bridging the gap between
theory and practical.
6. Preparing the student for employment after graduation.

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 CHAPTER TWO
COMPANY PROFILE

2.0 Brief history of Sunshine Parador Hotel &Lounge

The hotel was established in 2020 during the covid pandemic era. The
Sunshine Parador Hotel & Lounge is a modern hotel located in the heart
of EKITI STATE UNIVERSITY, ADO EKITI NIGERIA. It has hosted many
notable guests,including politicians, celebrities, and businesses.It offers
luxurious accommodations, multiple dining options, a fitness center, and
a swimming pool.
It also have conference halls, meeting rooms, and event spaces to
accommodate variety of business and social gatherings. They are often
used for conferences, seminars, weddings, parties, and other special
events.The hotel is known for its excellent service and convenient
location near the school vicinity. It is a convenient and comfortable place
to stay,and it offers a unique and memorable experience.

2.1 Organization Objectives

Sunshine Parador Hotel &Lounge is committed to achieving the

following objectives:
⚫ Provide exceptional guest experiences: We strive to create
unforgettable experiences for our guests by providing exceptional
service,warm hospitality,and a unique blend of tradition and
modernity.

⚫ Become a recognized leader in the hospitality industry: We aim to

establish ourselves as a leading provider of hospitality services in
Ado-Ekiti and beyond.

⚫ Foster a culture of innovation and continuous improvement: We

encourage our employees to think creatively and find new ways to
enhance our services and offerings.

⚫ Operate in a responsible and sustainable manner: We are committed

to minimizing our environmental impact and operating in a socially
responsible manner.

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 Contribute to the development of Ado-Ekiti: We actively engage with
the local community and support initiatives that benefit the city and
the school area at large.

Core Values:
Sunshine Parador Hotel &Lounge upholds the following core values:

⚫ Guest Focus: We place our guests at the heart of everything we do.

⚫ Innovation: We continuously strive to innovate and find new ways to
improve our services and offerings.
⚫ Sustainability: We are committed to operating in responsible and
sustainable manner.
⚫ Community Engagement: We actively engage wih the local
community and support initiative benefit.
⚫ Integrity: We uphold the highest standards of integrity in all our
dealings.
⚫ Diversity: We embrace diversity and promote an inclusive workplace.
⚫ Excellence: We strive for excellence in everything we do.

2.1.2 Vision of Sunshine Parador Hotel &Lounge

2.1.2 Vision and Mission Statement

Vision Statement

To offer easy access for attendees and potentially foster collaboration

between the hotel and the students for various purposes. Having a
conference hall nearby could be beneficial for both the hotel and the
school in terms of hosting events and generating revenue.

Mission Statement

To create exceptional and unforgettable guest experiences that exceed

expectations,foster a culture of innovation and continuous
improvement,and operate in a responsible and sustainable manner.We
strive to be the benchmark for excellence in the hospitality
industry,consistently delivering exceptional service,warm hospitality,and
a unique blend of tradition and modernity.

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Vision

We envision Sunshine Parador Hotel &Lounge as an iconic landmark,a

symbol of warmth,hospitality,and excellence,where guests from all
walks of life can experience the true essence of Ado-Ekiti and create
lasting memories.

Mission
To provide exceptional accommodation,dining,and event experiences
that exceed guest expectations,while upholding our commitment to
sustainability and social responsibility.

Values

We are committed to the following values:

⚫ Guest Focus: We are dedicated to providing our guests with
exceptional service and creating unforgettable experiences.
⚫ Innovation: We continuously strive to innovate and find new ways
to enhance our services and offerings.
⚫ Sustainability: We are committed to operating in a responsible and
sustainable manner,minimizing our environmental impact.
⚫ Community Engagement: We actively engage with the local
community and support initiatives that benefit Ado-Ekiti.
⚫ Teamwork: We believe in the power of teamwork and collaboration
to achieve our goals.
⚫ Integrity: We uphold the highest standards of integrity in all our
dealings.
⚫ Diversity: We embrace diversity and promote an inclusive workplace.
⚫ Excellence: We strive for excellence in everything we do.
⚫ We believe that by adhering to these values,we can achieve our
vision of becoming the premier hospitality provider in Ado-Ekiti
and even Ekiti state at large.

2.2 Organization Structure

Sunshine Parador Hotel &Lounge is a mid-sized hotel with a hierarchical

organizational structure.The hotel is divided into several
departments,each headed by a manager who reports to the hotel's
general manager.The departments include:

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 ⚫ Reception Office: The front office is responsible for check-in,check-
out,and guest services
⚫ Housekeeping: Housekeeping is responsible for cleaning and
maintaining the guest rooms and public areas of the hotel.
⚫ Food and Beverage: Food and beverage is responsible for the hotel's
restaurants,bars,and room service.
⚫ Sales and Marketing: Sales and marketing is responsible for
generating bookings and promoting the hotel.
⚫ Finance: Finance is responsible for the hotel's accounting and
financial reporting.
⚫ Human Resources: Human resources is responsible for
recruiting,training,and development of the hotel's employees.
⚫ Engineering: Engineering is responsible for the maintenance of the
hotel's facilities and equipment.

2.3 Justification for the Choice of Industry

The service institution was chosen because of the accounting skills to be
acquired which are business orientation.

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 CHAPTER THREE
SERVICE RENDERED
Job Description
The job carried on during the industrial training in Sunshine Parador
Hotel &Lounge is the entire job related to the services rendered by
organization and as stated in the attachment (1.T.)to this report,while
the summary of the total work done are stated below.

3.1.1 Posting One

The posting function one given to me during my industrial training

period was in the reception.A hotel receptionist is a crucial member of a
hotel's team,serving as the first point of contact for guests.They play a
vital role in ensuring a smooth and welcoming experience for
guests,from check-in to checkout.

Key Responsibilities:
i. Greet and welcome guests upon arrival,creating a positive and
hospitable first impression.
ii. Handling check-in and check-out procedures,verifying guest
information,assigning rooms,and processing payments.
iii. Manage reservations,ensuring accurate records and availability
information.iv.Provide accurate information about hotel
facilities,services,and local attractions.v. FHandle guest requests and
inquiries,addressing concerns promptly and effectively.
Vi. Manage cash transactions,ensuring accuracy and adherence to
accounting procedures.
vii. Maintain guest records and communication logs.
vii. Resolve guest complaints and issues professionally and tactfully.
ix. Promote hotel services and packages to enhance guest satisfaction
and revenue.x.Maintain a clean and organized reception area.
The Services Rendered at the Department;
I. Learned how to keep books of account for all transaction carried out
in the organization.
ii. Preparation of income and expenditure account,so as to know
whether the organization is making a surplus or deficit
iii. Transaction Audit and evaluation check.

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3.1.2 Posting Two

My second posting was in Accounting department. As a Hotel

Accountant,I play a crucial role in ensuring the financial accuracy and
stability of our hotel.I was responsible for managing financial
transactions,maintaining accurate records,and providing insightful
financial analysis to support informed decision-making.This role requires
strong attention to detail,financial expertise,and the ability to work
collaboratively with various hotel departments.
Key Responsibilities:
i. Prepare and maintain accurate financial records,including.general
ledger,accounts receivable,and accounts payable.
ii. Generate timely and accurate financial reports,including balance
sheets,income statements,and cash flow statements.
iii. Analyze financial data and prepare reports to provide insights into the
hotels financial performance and identify areas for improvement
iv. Conduct month-end closings and prepare financial statements for
management review.
v. Manage accounts receivable and accounts payable,ensuring timely
collections and payments.
vi. Reconcile bank statements and other financial accounts.
vii. Assist with budgeting and forecasting processes to support financial
planning.
viii. Prepare tax returns and other regulatory filings.
ix. Comply with all applicable accounting

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 CHPTER FOUR
EXPERIENCE GAINED AND RELEVANCE TO COURSE OF THE STUDY
4.1 General Experience Gained as a Receptionist and Hotel Accountant
Working as a hotel receptionist and hotel accountant has provided me
with a comprehensive understanding of the hospitality industry and its
financial operations.I have gained valuable experience in various aspects
of hotel management,including:
Guest Relations:
i. Greeting and welcoming guests with a positive and professional
demeanor.
ii. Handling guest check-in and check-out procedures efficiently and
accurately.
Jii .Addressing guest inquiries,requests,and concerns promptly and
effectively.iv. Resolving guest complaints and issues with tact and
diplomacy.

Financial Management:
i. Maintaining accurate financial records,including general
ledger,accounts receivable,andaccounts payable.
ii. Preparing and analyzing financial reports,such as balance
sheets,income statements,and cash flow statements.
iii. Managing accounts receivable and accounts payable,ensuring timely
collections and payments.
iv. Preparing tax returns and other regulatory filings.

Administrative and Operational Support:

i. Maintaining a clean and organized reception area.
ii. Assisting with reservations and room assignments.
ii. Handing cash transactions and credit card payments
accurately.iv.Providing information about hotel facilities,services,and
local attractions.

Communication and Interpersonal Skills:

i.Effectively communicating with guests from diverse backgrounds and
cultures.
ii.Building rapport and maintaining positive relationships with guests and
colleagues.

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iii. Handling challenging situations with patience,tact,and
professionalism.iv. Collaborating effectively with hotel staff from
various departments.

Problem-Solving and Decision-Making:

i.Identifying and resolving guest issues promptly and efficiently.
ii. Analyzing financial data to identify trends and areas for improvement..
ii.Making sound financial decisions based on analysis and market trends.

Attention to Detail and Accuracy:

i.Maintaining accurate guest records and financial transactions.
ii.Ensuring the accuracy of financial reports and tax filings.

Adaptability and Flexibility:

i.Adapting to changing guest needs and priorities.
ii.Managing multiple tasks simultaneously in a fast-paced environment.

Administrative and Operational Support:

i. Maintaining a clean and organized reception area.
ii. Assisting with reservations and room assignments.
ii.Handing cash transactions and credit card payments
accurately.iv.Providing information about hotel facilities,services,and
local attractions.

Communication and Interpersonal Skills:

i.Effectively communicating with guests from diverse backgrounds and
cultures.
ii.Building rapport and maintaining positive relationships with guests and
colleagues.
iii. Handling challenging situations with patience,tact,and
professionalism.iv. Collaborating effectively with hotel staff from
various departments.

Continuous Learning and Professional Development:

i. Staying up-to-date with hospitality industry trends and regulations.
ii. Attending training workshops and seminars to enhance skils and
knowledge.
iii. Seeking opportunities to expand knowledge and expertise in the
hospitality field.

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Overall,my experience as a hotel receptionist and hotel accountant has
equipped me with a diverse set of skills and knowledge that are essential
for success in the hospitality industry.I am confident in my ability to
contribute to the success of any hotel organization,providing exceptional
service,maintaining financial integrity,and contributing to a positive and
memorable experience for guests.

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 CHAPTER FIVE
SUMMARY, CONCLUSION, AND RECOMMENDATIONS
4.0 SUMMARY
The industrial training at Sunshine Parador Hotel &Lounge Concept
served as a crucial link between academic learning and practical
application. It provided a hands-on learning experience, enhancing
practical competence and skill development. The challenges faced during
the training period honed problem-solving abilities, and the real-world
perspective offered insights into industry dynamics. The training has
made me career-ready, equipping me with the skills and knowledge
necessary for success in the services industry.

4.1 CONCLUSION
As this report draws to a close, it is evident that the industrial training
experience has been transformative. It has enriched my academic journey
and prepared me for a successful professional career. The skills,
knowledge, and principles imbibed during the training will continue to
influence my approach to work and learning.

4.2 RECOMMENDATIONS
While this training experience has been invaluable, there is always room
for improvement. In the spirit of continuous growth, I recommend the
following:
• For future trainees at Tuyi-Manijah Concept, consider a well-
structured orientation and mentorship program to enhance their on
boarding experience.
• The organization might explore the possibility of periodic skill
development workshops to keep staff updated with industry trends
and technologies.
• Encourage an environment of collaboration and idea sharing to
foster innovation and growth within the organization.

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