USER MANUAL

MODEL:

VSM-4x4A
4x4 Seamless AV Matrix Switcher/Multi-Scaler

P/N: 2900-300668 Rev 3 www.KramerAV.com

Contents
1 Introduction 1
2 Getting Started 2
2.1 Achieving the Best Performance 2
2.2 Safety Instructions 3
2.3 Recycling Kramer Products 3
3 Overview 4
3.1 Defining the VSM-4x4A 5
4 Installing in a Rack 8
5 Connecting and Operating the VSM-4x4A 9
5.1 Matrix Mode 10
5.2 Video Wall Mode 11
5.3 Dual Mode 15
5.4 Quad Mode 17
5.5 Wiring the RJ-45 Connectors 19
5.6 Connecting the Balanced Stereo Audio Line Output 19
6 Controlling the VSM-4x4A 20
6.1 Controlling via the Front Panel Buttons 20
6.2 Using the OSD Menu 26
6.3 Connecting to the VSM-4x4A via RS-232 33
6.4 Operating the VSM-4x4A via Ethernet 34
6.5 Controlling via the IR Remote Control 38
6.6 Using the IR Remote Control in Dual Mode 39
7 Firmware Upgrade 43
8 Using the Embedded Web Pages 44
8.1 Browsing the VSM-4x4A Web Pages 44
8.2 Routing & Scaling Page 45
8.3 Device Settings Page 55
8.4 Output Settings Page 61
8.5 Audio Settings Page 65
8.6 HDCP Settings Page 66
8.7 EDID Management Page 67
8.8 About Page 69
8.9 Saving and Uploading Configurations 69
9 Technical Specifications 70
9.1 Default Communication Parameters 70
9.2 Supported Input Resolutions 71
9.3 Supported Output Resolutions 71
10 VSM-4x4A RS-232/Ethernet Communication Protocol 72
10.1 Understanding Protocol 3000 73
10.2 Kramer Protocol 3000 Syntax 74
10.3 Protocol 3000 Commands 75

Figures
Figure 1: VSM-4x4A 4x4 Seamless AV Matrix Switcher/Multi-Scaler Front Panel 6
Figure 2: VSM-4x4A 4x4 Seamless AV Matrix Switcher/Multi-Scaler Rear Panel 7

VSM-4x4A – Contents i
Figure 3: Connecting the VSM-4x4A Presentation Switcher / Scaler 10
Figure 4: VSM-4x4A Video Wall Operation Mode 11
Figure 5: Connecting the VSM-4x4A in 2x2 Video Wall Operation Mode 12
Figure 6: Connecting the VSM-4x4A in 1x4 Video Wall Operation Mode 13
Figure 7: VSM-4x4A Bezel Correction 14
Figure 8: Connecting the VSM-4x4A in Dual Operation Mode 16
Figure 9: the VSM-4x4A QUAD Operation Mode Input Orientation 17
Figure 10: Connecting the VSM-4x4A in Quad Operation Mode 18
Figure 11: TP PINOUT 19
Figure 12: Connecting the Balanced Stereo Audio Output 19
Figure 13: Connecting an Unbalanced Stereo Audio Acceptor to the Balanced Output 19
Figure 14: Local Area Connection Properties Window 35
Figure 15: Internet Protocol Version 4 Properties Window 36
Figure 16: Internet Protocol Version 6 Properties Window 36
Figure 17: Internet Protocol Properties Window 37
Figure 18: Infrared Remote Control Transmitter 38
Figure 19: IR Remote Control Transmitter Dual Mode Shortcuts 39
Figure 20: The Routing & Scaling Page 45
Figure 21: The Matrix Tab output Resolution (Seamless Mode) 46
Figure 22: Matrix Tab output Resolution (Independent Mode) 47
Figure 23: 2x2 Video Wall Tab 48
Figure 24: 1x4 Video Wall Tab 48
Figure 25: The Video Wall Tab – Bezel Correction 49
Figure 26: The Video Wall Tab – Crop/Position Correction 49
Figure 27: The Dual Tab – POP Mode 50
Figure 28: The Dual Tab – PIP Mode 50
Figure 29: The Dual Tab – PIP Position and Size 51
Figure 30: The Quad Tab 52
Figure 31: The Matrix Tab – Store a Configuration 53
Figure 32: The Matrix Tab – Recall a Configuration 53
Figure 33: Matrix Tab – Input Edit Window 53
Figure 34: The Matrix Tab – Typing the New Label 54
Figure 35: The Matrix Tab – Viewing the Label 54
Figure 36: The Device Settings Page 55
Figure 37: The Device Settings Page – Ethernet Settings 56
Figure 38: The Device Settings Page – IP Number Settings 56
Figure 39: Device Settings Page – Information Window 57
Figure 40: Device Settings Page – Uploading the Firmware File 58
Figure 41: Device Settings Page – Firmware Upgrade Message 58
Figure 42: Device Settings Page – Firmware Upgrade Complete 59
Figure 43: The Device Settings Page – Factory Reset Message 59
Figure 44: The Device Settings Page – Factory Reset 60
Figure 45: The Output Settings Page – Matrix and Video Wall Modes 61
Figure 46: Output Settings Page – Dual-POP Mode 62
Figure 47: Output Settings Page – Dual PIP Mode 63
Figure 48: Output Settings Page – Quad Mode 64
Figure 49: The Audio Settings Page 65
Figure 50: HDCP Settings Page 66
Figure 51: EDID Management Page 67
Figure 52: EDID Management Page – selecting an Output 67
Figure 53: EDID Management Page – Copying the Native Timing 68
Figure 54: EDID Management Page – Copy EDID Results 68
Figure 55: The About Page 69
Figure 56: Loading a Configuration 69

ii VSM-4x4A – Contents
1 Introduction

Welcome to Kramer Electronics! Since 1981, Kramer Electronics has been

providing a world of unique, creative, and affordable solutions to the vast range of
problems that confront video, audio, presentation, and broadcasting professionals
on a daily basis. In recent years, we have redesigned and upgraded most of our
line, making the best even better!

Our 1,000-plus different models now appear in 15 groups that are clearly defined by
function: GROUP 1: Distribution Amplifiers; GROUP 2: Switchers and Routers;
GROUP 3: Control Systems; GROUP 4: Format & Standards Converters; GROUP
5: Range Extenders & Repeaters; GROUP 6: Specialty AV Products; GROUP 7:
Scalers; GROUP 8: Cables and Connectors; GROUP 9: Room Connectivity;
GROUP 10: Mounting and Rack Adapters; GROUP 11: Sierra Video; GROUP 12:
Digital Signage; GROUP 13: Audio; GROUP 14: Collaboration; and GROUP 15: KM
& KVM Switches.

Congratulations on purchasing your Kramer VSM-4x4A 4x4 Seamless AV Matrix

Switcher/Multi-Scaler.

The VSM-4x4A incorporates HDMI™ technology and is ideal for:

• Conference room presentations

• Advertising applications, shopping malls and museums

• Post production applications

• Rental and staging

• Security applications

• Video-wall scaling

• Applications with multiple inputs and outputs

• Applications where quick, sleek, seamless switching is required

• Any application requiring 4 scalers in a single 1RU rack space

VSM-4x4A – Introduction 1
2 Getting Started

We recommend that you:

• Unpack the equipment carefully and save the original box and packaging
materials for possible future shipment

• Review the contents of this user manual

Go to www.kramerav.com/downloads/VSM-4x4A to check for up-to-date

user manuals, application programs, and to check if firmware upgrades are
available (where appropriate).

2.1 Achieving the Best Performance

To achieve the best performance:

• Use only good quality connection cables (we recommend Kramer high-
performance, high-resolution cables) to avoid interference, deterioration in
signal quality due to poor matching, and elevated noise levels (often
associated with low quality cables)

• Do not secure the cables in tight bundles or roll the slack into tight coils

• Avoid interference from neighbouring electrical appliances that may adversely

influence signal quality

• Position your Kramer VSM-4x4A away from moisture, excessive sunlight and
dust

This equipment is to be used only inside a building. It may only be

connected to other equipment that is installed inside a building.

2 VSM-4x4A – Getting Started

2.2 Safety Instructions

Caution: There are no operator serviceable parts inside the unit

Warning: Use only the power cord that is supplied with the unit

Warning: Do not open the unit. High voltages can cause electrical
shock! Servicing by qualified personnel only

Warning: Disconnect the power and unplug the unit from the wall
before installing

2.3 Recycling Kramer Products

The Waste Electrical and Electronic Equipment (WEEE) Directive 2002/96/EC aims
to reduce the amount of WEEE sent for disposal to landfill or incineration by
requiring it to be collected and recycled. To comply with the WEEE Directive,
Kramer Electronics has made arrangements with the European Advanced
Recycling Network (EARN) and will cover any costs of treatment, recycling and
recovery of waste Kramer Electronics branded equipment on arrival at the EARN
facility. For details of Kramer’s recycling arrangements in your particular country go
to our recycling pages at www.kramerav.com/support/recycling/.

VSM-4x4A – Getting Started 3

3 Overview

The VSM-4x4A is a 4x4 seamless matrix switcher that can also be used as a video
wall driver (2x2 or 1x4) or dual and quad multi-viewers. The unit enables switching
between inputs with a clean video cut (frame-to-frame switching with no glitches).
The VSM-4x4A supports HDMI resolutions with deep color, up to eight channels of
audio and includes per-port HDCP and EDID settings. The unit has 4 inputs and 4
outputs on HDMI connectors. The audio output signals are embedded in the HDMI
outputs and are also output via mirrored unbalanced and balanced analog signals
for each output.

The VSM-4x4A features:

• PixPerfect™ scaling technology – Kramer’s precision pixel mapping and high

quality scaling technology

• HDTV compatibility

• HDCP compliance – The HDCP (High Definition Content Protection) license

agreement allows copy-protected data on the HDMI input to pass only to the
HDMI outputs

• 4 HDMI inputs and four scaled HDMI outputs

• 4 balanced and 4 unbalanced audio outputs with independent volume settings

per output as well as embedded audio on the HDMI outputs

• Selectable operation modes – seamless matrix switcher (seamless or

independent setup), video wall (2x2 or 1x4 configuration), dual display
(Split/PIP/POP) or quad display

• Bezel correction options – in the video wall mode

• Independent switching mode allows for separate output resolutions. Input

switching is not via seamless video cuts in this mode, but the switching is still
clean (outputs do retain constant sync during the switch transition)

• HDMI support for Deep Color, Dolby Digital Plus, DTS, DTS−HD®, LPCM
2CH/6CH/8CH, AC3

• HDCP and EDID settings per port

• VGA to WUXGA and 480i to 1080p input resolution range

4 VSM-4x4A – Overview
 • 480p to 1080p output resolution range

• Multiple aspect ratio selections – full, 4:3, 16:9 and best fit

• Built-in ProcAmp – color, hue, sharpness, noise, contrast and brightness

• Front panel control – operation mode, TAKE button, and menu buttons

• 4 preset memory locations for each operation mode for quick access to
common IN-OUT configurations

• Front panel lockout

• Non-volatile memory – saves final settings

• Additional internal memory (to support larger F/W code)

• Firmware upgrade via Ethernet or via the program mini USB connector

Control your VSM-4x4A:

• Directly, via the front panel push buttons

• By RS-232 serial commands transmitted by a touch screen system, PC, or

other serial controller

• Remotely, from the infrared remote control transmitter with OSD (on-screen
display)

• Via the Ethernet with built-in Web pages

The VSM-4x4A is housed in a 19” 1U rack mountable enclosure, with rack ears
included, and is fed from a 100-240 VAC universal switching power supply.

3.1 Defining the VSM-4x4A

This section defines the VSM-4x4A.

VSM-4x4A – Overview 5
6

Figure 1: VSM-4x4A 4x4 Seamless AV Matrix Switcher/Multi-Scaler Front Panel

# Feature Function
1 IR LED Lights when the unit accepts IR remote commands
IR Receiver Receives signals from the remote control transmitter
2 OUTPUT/WINDOW In the MATRIX mode: select the output to which the input is switched (A, B, C or D)
Selector Buttons In the VIDEO WALL mode: not used
In the DUAL mode: select one of the two DUAL windows: A or B for DUAL A; C or D for DUAL B (see Section 5.3)
In the QUAD mode: not used
3 INPUT Selector Buttons Press to select an HDMI input (from 1 to 4) to switch to the output
4 ALL Button Press ALL followed by an INPUT button to connect that input to all the outputs (not available for the video wall mode)
5 OFF Button Press after pressing an output button to disconnect the selected output from the inputs. To disconnect all the outputs, press ALL followed
by OFF
6 TAKE Button Press to toggle between the Confirm mode (when in the Confirm mode, the TAKE button lights ) and the At Once mode. When in TAKE
mode, front panel buttons actions are implemented after pressing the TAKE button (see Section 6.1.2)
7 MODE MATRIX Press to operate the system as a matrix switcher (see Section 5.1)
8 Buttons VIDEO WALL Press to operate as a 2x2 or 1x4 video wall (see Section 5.2)
9 DUAL Press to operate as a 4x2 switcher with PIP capabilities (see Section 5.3)
10 QUAD Press to display all four inputs on each of the outputs (see Section 5.4)
11 STO Button Press to store a configuration (see Section 6.1.3)
VSM-4x4A – Overview

12 RCL Button Press to recall a configuration (see Section 6.1.3)

13 IDENTIFY Button Press to indicate on each output, which input is displayed on the output. The display time is set via the OSD menu (see Section 6.2.1)
VSM-4x4A – Overview

# Feature Function
14 MENU Press to access the OSD menu, exit the OSD menu and, when in the OSD menu, move to the previous level in the OSD screen (see
Section 6.1.2)
15 Navigation ENTER Press to access sub-menu items and select from several settings (see Section 6.1.2)
Buttons  Press to decrease numerical values or select from several definitions
 Press to move up the menu list values (see Section 6.1.2)
 Press to increase numerical values or select from several definitions
 Press to move down the menu list (see Section 6.1.2)
16 RESET TO XGA/1080p Press and hold for about 4 seconds to toggle resetting the video resolution to XGA or 1080p
Button
17 PANEL LOCK Button Press and hold for about 2 seconds to lock/unlock the front panel buttons

Figure 2: VSM-4x4A 4x4 Seamless AV Matrix Switcher/Multi-Scaler Rear Panel

# Feature Function
18 INPUT HDMI Connectors Connect to the HDMI sources (from 1 to 4)
19 AUDIO OUTPUT 3.5mm Mini Jack Connect to an unbalanced audio acceptor (from A to D)
20 AUDIO OUTPUT 5-pin Terminal Block Connector Connect to a balanced audio acceptor (from A to D)
21 OUTPUT HDMI Connectors Connect to the HDMI acceptors (from A to D); DUAL: when in the dual operation mode, A, A and B, B
22 ETHERNET Connector Connects to the PC or other Serial Controller through computer networking
23 PROG USB Connector Connect to upgrade the unit
24 RS-232 9-pin D-sub Port Connect to the PC or a remote controller
25 Mains Socket Connect the mains power cord
26 Mains Fuse Holder Fuse for protecting the device
27 Power Switch Switch for turning the unit ON or OFF
7
4 Installing in a Rack

This section provides instructions for rack mounting the unit.

8 VSM-4x4A – Installing in a Rack

5 Connecting and Operating the VSM-4x4A

The VSM-4x4A is a four-in-one box device. It can operate as a:

• Matrix switcher

• Video wall

• Dual switcher

• Quad switcher

You can select the different operation modes via front panel buttons, the IR remote
control transmitter and OSD menu or via the Web pages.

This section describes how to connect and operate the VSM-4x4A in each of the
four operation modes.

Always switch off the power to each device before connecting it to

your VSM-4x4A. After connecting your VSM-4x4A, connect its power
and then switch on the power to each device.

This section describes selecting inputs via the front panel buttons.

To select the inputs via the OSD, use the SOURCE menu item (see
Section 6.2.1).

To select the inputs via the IR remote control transmitter, see

Section 6.6.

You do not have to connect all the inputs and outputs, connect only
those that are required.

VSM-4x4A – Connecting and Operating the VSM-4x4A 9

5.1 Matrix Mode
The VSM-4x4A matrix switcher mode is the default operation mode. Any of the four
inputs can be switched to any of the four outputs. Switching is immediate and
seamless.

5.1.1 Connecting the VSM-4x4A in Matrix Mode

To connect the VSM-4x4A in Matrix mode, as illustrated in the example in

Figure 3:

1. Connect up to four HDMI sources (for example, laptops and/or Blu-ray disk
players) to the HDMI INPUT connectors (from INPUT 1 to INPUT 4).

2. Connect the four HDMI OUTPUT connectors (from OUTPUT A to OUTPUT

D) to up to four HDMI acceptors (for example, displays and/or projectors).

3. Connect the four OUTPUT unbalanced stereo audio 3.5mm mini jacks and/or
the four balanced stereo audio terminal block connectors (see Section 5.6) to
up to four audio acceptors (for example, active speakers or audio power
amplifiers).

4. Connect the power cord.

5. If required, connect:

 A PC via RS-232, see Section 6.3

 The ETHERNET port, see Section 6.4

Figure 3: Connecting the VSM-4x4A Presentation Switcher / Scaler

10 VSM-4x4A – Connecting and Operating the VSM-4x4A

5.1.2 Operating the VSM-4x4A in Matrix Mode

To select the inputs via the front panel buttons/IR remote control transmitter:

1. Press MATRIX MODE on the front panel to select the Matrix operation
mode.

2. Press MENU on the front panel to display the OSD menu (see Section 6.2)
and define the matrix switcher option (seamless or independent).

3. Press an output (A to D) button and then an input button (1 to 4) to switch to

the selected output.

4. If required, press TAKE to switch several inputs and outputs at once (see
Section 6.1.2).

5.2 Video Wall Mode

In Video Wall mode, you can display the output on a set of four monitors /
projectors / TV sets that are tiled together in a 2x2 or 1x4 setting to form one large
display. Each output shows one quarter of the image as shown in the example in
Figure 4.

In Video Wall mode, the audio of the selected input is routed to one of the outputs.

Figure 4: VSM-4x4A Video Wall Operation Mode

5.2.1 Connecting the VSM-4x4A in Video Wall Mode

To connect the video wall as illustrated in Figure 5 and Figure 6:

1. Connect the inputs, not shown in Figure 5 and Figure 6.

VSM-4x4A – Connecting and Operating the VSM-4x4A 11

 2. Connect the HDMI output connectors to the video wall screens, as follows:

For a 2x2 setup, connect: For a 1x4 setup, connect OUTPUT

A to the top screen, outputs B and
 OUTPUT A to the top left screen
C below in sequence, and
 OUTPUT B to the top right screen OUTPUT D to the lowest screen.
 OUTPUT C to the bottom left
screen

 OUTPUT D to the bottom right

screen

3. Connect the power cord.

4. If required, connect:

 A PC via RS-232, see Section 6.3

 The ETHERNET port, see Section 6.4

Figure 5 shows a 2x2 video wall layout:

Figure 5: Connecting the VSM-4x4A in 2x2 Video Wall Operation Mode

12 VSM-4x4A – Connecting and Operating the VSM-4x4A

 Figure 6 shows a 2x2 video wall layout:

Figure 6: Connecting the VSM-4x4A in 1x4 Video Wall Operation Mode

5.2.2 Operating the VSM-4x4A in Video Wall Mode

To select the inputs via the front panel buttons/IR remote control transmitter:

1. Press VIDEO WALL on the front panel to select the Video Wall operation
mode.

2. Press MENU on the front panel to open the OSD menu (see Section 6.2)
and define the video wall setup (2x2 or 1x4).

3. Press an input button (1 to 4) to switch to the output.

VSM-4x4A – Connecting and Operating the VSM-4x4A 13

5.2.3 Bezel Correction

Set bezel correction via the OUTPUT menu (see Section 6.2.1) to make up for the
rims around the displays used for creating the video wall, thus creating one smooth
picture. In the example in Figure 7 the top photo shows the video wall before bezel
correction and the lower photo shows the corrected image on the video wall.

Figure 7: VSM-4x4A Bezel Correction

14 VSM-4x4A – Connecting and Operating the VSM-4x4A

5.3 Dual Mode

In Dual mode, VSM-4x4A is set as a 4x2 switcher with picture-in-picture capabilities

that outputs two identical A outputs and two identical B outputs (see Figure 8).

The dual outputs display any two selected input signals together on one screen.
You can set the Dual mode to POP (side-by-side) or PIP (picture-in-picture)
configurations.

5.3.1 Connecting the VSM-4x4A in Dual Mode

To connect in the Dual mode as illustrated in Figure 8:

1. Connect the inputs (1 to 4) to HDMI sources, not shown in Figure 8.

2. Connect each of the HDMI output connectors (A to D) to separate acceptors

(for example, displays).

3. Connect the power cord.

4. If required, connect:

 A PC via RS-232, see Section 6.3

 The ETHERNET port, see Section 6.4

VSM-4x4A – Connecting and Operating the VSM-4x4A 15

 In the following example, “Show” is selected in the BORDER menu
item (see Section 6.2.1) to display all the borders.

Figure 8: Connecting the VSM-4x4A in Dual Operation Mode

5.3.2 Operating the VSM-4x4A in Dual Mode

To select the inputs via the front panel buttons/IR remote control transmitter:

1. Press DUAL on the front panel to select the Dual operation mode.

2. Press one of the dual output buttons:

 For the A outputs, press A or B

 For the B outputs, press C or D

3. Press any two input buttons in sequence:

 In the POP mode, the first The first press is assigned to the LEFT image
and the second press is assigned to the RIGHT image

 in the PIP mode, the first press is assigned to the MAIN image and the
second press is assigned to the PIP image

16 VSM-4x4A – Connecting and Operating the VSM-4x4A

5.4 Quad Mode

The Quad mode shows any four inputs on one screen (each quarter of a screen
can show any selected input) and outputs it identically to all four outputs (OUTPUT
A to OUTPUT D). Figure 9 shows the order in which the outputs are set in the
QUAD mode (this order cannot be configured):

Figure 9: the VSM-4x4A QUAD Operation Mode Input Orientation

5.4.1 Connecting the VSM-4x4A in Quad Mode

To connect the VSM-4x4A in Quad mode as illustrated in Figure 10:

1. Connect an HDMI source to up to four inputs, not shown in Figure 10.

2. Connect the HDMI output connectors OUTPUT A, OUTPUT B, OUTPUT C

and OUTPUT D to an HDMI acceptor (for example, to displays).

3. Connect the power cord.

VSM-4x4A – Connecting and Operating the VSM-4x4A 17

 4. If required, connect:

 A PC via RS-232, see Section 6.3

 The ETHERNET port, see Section 6.4

Figure 10: Connecting the VSM-4x4A in Quad Operation Mode

In this example “Only Selected” is selected in the BORDER menu

item (see Section 6.2.1) to display only the border of the selected
output.

All four inputs are displayed on each of the output displays.

5.4.2 Operating the VSM-4x4A in Quad Mode

Press QUAD on the front panel to operate the VSM-4x4A in Quad Mode.

18 VSM-4x4A – Connecting and Operating the VSM-4x4A

5.5 Wiring the RJ-45 Connectors

This section defines the TP pinout, using a straight pin-to-pin cable with RJ-45
connectors.

EIA /TIA 568B Figure 11: TP PINOUT

PIN Wire Color

1 Orange / White
2 Orange
3 Green / White
4 Blue
5 Blue / White
6 Green
7 Brown / White
8 Brown

5.6 Connecting the Balanced Stereo Audio Line Output

Figure 12: Connecting the Balanced Figure 13: Connecting an Unbalanced

Stereo Audio Output Stereo Audio Acceptor to the Balanced
Output

VSM-4x4A – Connecting and Operating the VSM-4x4A 19

6 Controlling the VSM-4x4A

The VSM-4x4A can be controlled via:

• Front panel buttons (see Section 6.1)

• OSD menu (see Section 6.2)

• RS-232 serial commands transmitted by a touch screen system, PC, or other

serial controller (see Section 6.3)

• The ETHERNET (see Section 6.4), via the Web pages

• The infrared remote control transmitter (see Section 6.5)

6.1 Controlling via the Front Panel Buttons

VSM-4x4A includes the following front panel buttons:

• Input selector buttons for selecting the required INPUT, HDMI (1 to 4) and
OUTPUT/WINDOW selector buttons (A to D)

• ALL (to connect a selected input to all the outputs) and OFF (to disconnect a
selected output from the inputs) buttons

• MODE buttons: MATRIX, VIDEO WALL, DUAL and QUAD

• TAKE button

• STO and RCL buttons

• IDENTIFY button to identify the inputs connected to the outputs

• MENU, ENTER, and up, down, left and right arrow buttons for the OSD menu

• RESET TO XGA/720p and PANEL LOCK buttons

6.1.1 Switching Inputs to Outputs

Inputs are routed to outputs differently for each of the four operation modes.

Incomplete operations on the VSM-4x4A timeout after 15 seconds.

20 VSM-4x4A – Controlling the VSM-4x4A

 Matrix Mode

To switch an input to an output in Matrix mode:

1. Press the required OUTPUT/WINDOW button (A to D).

The selected button illuminates.

2. Press an INPUT button (1 to 4) to select the input to switch to the output.

You can also switch several inputs and outputs using the TAKE button (see
Section 6.1.2).

Video Wall Mode (2x2 or 1x4)

To switch an input to the output, press an INPUT button (1 to 4). The selected
image appears on the video wall.
The audio input signal is routed to one of the four displays.

Dual Mode

POP Mode: select the inputs to switch to the LEFT and RIGHT images for each of
the two dual groups (two A outputs and two B outputs).

PIP Mode: select the INPUT buttons (1 to 4) to switch to the MAIN and PIP images
for each of the two dual groups (two A outputs and two B outputs).

To select the images for group A (POP/PIP) using the front panel buttons:

1. Press OUTPUT A or OUTPUT B.

The selected button illuminates.

2. Press an INPUT button (from 1 to 4) to select the left/main image on the

output.

3. Press an INPUT button (from 1 to 4) to select the right/PIP image on the

output.

VSM-4x4A – Controlling the VSM-4x4A 21

 To select the images for group B (POP/PIP) using the front panel buttons:

1. Press OUTPUT C or OUTPUT D.

The selected button illuminates.

2. Press an INPUT button (from 1 to 4) to select the left/main image on the

output.

3. Press an INPUT button (from 1 to 4) to select the right/PIP image on the

output.

The audio signal of the input selected first (the left/main image) will be routed to the
output.

Quad Mode

In Quad mode there are no input/output switching operations since all the inputs
appear on each output in a preset order.

6.1.1.1 Switching an Input to All the Outputs

This feature is available for all operation modes except the video wall
mode.

To switch an input to all the outputs:

1. Press ALL.

2. Press an INPUT button (1 to 4) to select the input to switch to all outputs.

The selected input is switched to all outputs.

6.1.1.2 Disconnecting an Input from an Output

To disconnect an input from an output:

1. Press the required OUTPUT button (A to D).

The selected output Illuminates.

2. Press OFF.
The selected output is disconnected.

22 VSM-4x4A – Controlling the VSM-4x4A

6.1.1.3 Disconnecting All the Inputs from the Outputs

This feature is available for all operation modes except the video wall
mode.

To disconnect all the inputs from the outputs:

1. Press ALL.

2. Press OFF.
All the inputs are disconnected from all the outputs.

6.1.2 Using the TAKE Button

You can choose to work in the At Once or the Confirm mode:

• In the At Once mode, pressing an output-input combination implements the

action immediately

• In the Confirm mode, pressing the TAKE button activates the switching
operation

The At Once Mode

In the At Once mode, execution is immediate and actions require no user

confirmation. However, no protection is offered against changing an action in error.

The Confirm Mode

In the Confirm mode:

• You can enter several actions and then confirm them by pressing the TAKE
button to simultaneously activate the multiple switches

• Every action requires user confirmation which protects against erroneous

switching

• Execution is delayed until the user confirms the action

If the TAKE button is not pressed within 60 seconds, this action is aborted.

VSM-4x4A – Controlling the VSM-4x4A 23

6.1.2.1 Toggling between the At Once and Confirm Modes

To toggle between the At Once and Confirm modes:

1. Press TAKE to toggle from the At Once mode (TAKE button is not
illuminated) to the Confirm mode (TAKE button lights).
Actions now require user confirmation and the TAKE button lights.

2. Press TAKE to toggle from the Confirm mode back to the At Once mode.
Actions no longer require user confirmation and the TAKE button no longer
lights.

6.1.2.2 Confirming a Switching Action

To confirm a switching action (in the Confirm mode):

1. Press an output-input combination.

The TAKE button flashes.

2. Press the flashing TAKE button to confirm the action.

The TAKE button lights.

To confirm several switching actions (in the Confirm mode):

1. Press each output-input combination in sequence.

The TAKE button flashes.

2. Press the flashing TAKE button to confirm all the actions.

The TAKE button lights.

6.1.3 Storing/Recalling In/Out Configurations

You can store and recall up to four input/output configuration setups via the four
INPUT buttons. The stored setups are saved in the non-volatile memory.

Note that you can also store and recall a setup via the OSD menu (see
Section 6.2.1) and the Web pages (see Section 7).

24 VSM-4x4A – Controlling the VSM-4x4A

6.1.3.1 Storing an Input/Output Configuration

To store the current status in memory:

1. Press STO.
The STO button lights.

2. Press one of the INPUT buttons (1 to 4, this will be the setup # in which the
current status is stored). If in the Confirm mode, press the flashing TAKE
button to confirm the action.
The data is stored to the selected setup number.

6.1.3.2 Recalling an In/Out Configuration

To recall an input/output configuration:

1. Press RCL.
The RCL button lights.

2. Press the appropriate INPUT button (the button # corresponding to the setup
#). If in the Confirm mode, that setup configuration will only be implemented
after pressing the TAKE button.
The memory recalls the stored data from that setup.

6.1.4 Front Panel Button Shortcuts

This section defines several front panel button shortcuts:

• Selecting an audio source – Press and hold (for 3 seconds) an output

(OUTPUT A to OUTPUT D) to select the audio source

• Muting the audio output – Press and hold the ALL button (for 3 seconds) to
toggle between muting (blocking out the sound) and enabling the audio
output

VSM-4x4A – Controlling the VSM-4x4A 25

6.2 Using the OSD Menu
Use the front panel control buttons to control the VSM-4x4A via the OSD menu.
Press:

• MENU to enter the menu

The default timeout is set to 10 seconds

• ENTER to accept changes and to change the menu settings

• Arrow buttons to move through the OSD menu, which is displayed on the
video output

In the OSD menu, select EXIT to exit the menu.

6.2.1 Configuring the Operation Mode (MODE Menu)

Mode Function
SEAMLESS Select the 4x4 matrix switcher mode – the same output resolution is set
MATRIX for all the outputs
INDEPENDENT Select the 4x4 matrix switcher mode – each output resolution is set
MATRIX independently
VIDEO WALL 2x2 Select the 2x2 video wall mode
VIDEO WALL 1x4 Select the 1x4 video wall mode
1x4 means 1 column x 4 rows. Note that you cannot rotate
the image by 90°. The source should be pan and scan so as
to get the correct aspect ratio

DUAL - POP Select the 4x2 dual POP operation mode: both A outputs display two
selected inputs that appear as side by side images identically. In the
same way both B outputs display two selected inputs that appear as side
by side images identically
DUAL - PIP Select the 4x2 dual PIP operation mode: both A outputs display two
selected inputs that appear as one PIP image over a main screen image,
identically. In the same way, both B outputs display two selected inputs
that appear as one PIP image over a main screen image, identically
QUAD Select the QUAD operation mode: All four outputs show all the four input
images each of which appears on one quarter of the screen

26 VSM-4x4A – Controlling the VSM-4x4A

6.2.2 Configuring Picture Parameters for each Mode (PICTURE Menu)
Mode Function
Note that the PICTURE menu changes in accordance with the operation mode
In SEAMLESS For both Matrix modes, set the CONTRAST, BRIGHTNESS,
MATRIX Mode SATURATION and HUE on all the outputs (the settings are the same for
all the outputs)
RESET ALL the PICTURE parameters to their default values
In For both Matrix modes, set the CONTRAST, BRIGHTNESS,
INDEPENDENT SATURATION and HUE separately for OUT A, OUT B, OUT C and
MATRIX Mode OUT D
RESET each parameter (CONTRAST, BRIGHTNESS, SATURATION or
HUE) for all the outputs.
RESET ALL the PICTURE parameters to their default values
In VIDEO WALL For both Video Wall modes, set the CONTRAST, BRIGHTNESS,
Mode SATURATION and HUE separately for OUT A, OUT B, OUT C and
OUT D
RESET each parameter (CONTRAST, BRIGHTNESS, SATURATION or
HUE) for all the outputs
RESET ALL the PICTURE parameters to their default values
In DUAL POP Set the CONTRAST, BRIGHTNESS, SATURATION and HUE separately
Mode for the LEFT and RIGHT images of the A outputs, and the LEFT and
RIGHT images of B outputs
RESET each parameter for all the outputs
RESET ALL the PICTURE parameters to their default values
In DUAL PIP Set the CONTRAST, BRIGHTNESS, SATURATION and HUE separately
Mode for the MAIN and PIP images of the A outputs and the MAIN and PIP
images of B outputs
RESET each parameter for all the outputs
RESET ALL the PICTURE parameters to their default values
In QUAD Mode Set the CONTRAST, BRIGHTNESS, SATURATION and HUE separately
for QUAD 1, QUAD 2, QUAD 3 and QUAD 4
RESET each parameter for all the QUADs
RESET ALL the PICTURE parameters to their default values

VSM-4x4A – Controlling the VSM-4x4A 27

6.2.3 Configuring Output Parameters (OUTPUT Menu)
Mode Function
RESOLUTION Set the output resolution to NATIVE (default), 480p, 576p, 720p50,
A to D 720p59, 720p60, 1080p24, 1080p50, 1080p60, 1024x768, 1280x800,
1280x1024, 1366x768, 1440x900, 1600x900, 1680x1050 or
1920x1200
The NATIVE resolution is read from OUT A. If the FW cannot
detect the OUT A native resolution or if it is not supported, the
resolution defaults to 1080p60
Seamless Matrix mode Set resolution on A
Applies to outputs A, B, C and D
Independent Matrix Set resolution separately for A, B, C and D
mode
Dual PIP mode Set resolution A for dual A (outputs A and B)
Set resolution C for dual B (outputs C and D)
Dual POP mode Set resolution A for dual A (outputs A and B)
Set resolution C for dual B (outputs C and D)
Video wall 4x4, 1x4 Set resolution on A.
Applies to outputs A, B, C and D
QUAD mode Set resolution on A.
Applies to outputs A, B, C and D
ASPECT RATIO Set to Full, 4:3, 16:9 or Best Fit(default)
BORDERS Available only for the DUAL and QUAD operation modes
Set to Show (all the borders), Only Selected (only the selected output,
default) or OFF
If Show is selected (a border around each image), the selected
output’s border appears slightly thicker
BORDER COLOR Select RED, GREEN (default), BLUE, YELLOW, MAGENTA or GREY
INPUT LABELS Set input labels to ON or OFF (default)
By default the label is set to Source 1 for input 1, Source 2 for input 2
and so on
Note that the labels can be changed via the Web pages or RS-232
commands
OUTPUT LABELS Set output labels to ON or OFF (default)
By default, labels are set to Output1, Output 2 and so on
Note that the labels (up to 12 characters) can be changed via the Web
pages or RS-232 commands
BEZEL In the Video Wall operation mode, use bezel correction to compensate
CORRECTION for the video wall monitor rims which create a non-continuous image
across the video wall
Set to OFF (default) or ON for the Video Wall operation mode only
H BEZEL Set the horizontal bezel correction
CORRECTION Note that output resolutions 480p and 576p do not support bezel
correction
V BEZEL Set the vertical bezel correction
CORRECTION Note that output resolutions 480p and 576p do not support bezel
correction
Note that the 1x4 video wall setup supports V BEZEL correction only
IDENTIFY Identify each input/output as well as the audio source (for DUAL and
QUAD modes)

28 VSM-4x4A – Controlling the VSM-4x4A

6.2.4 Configuring EDID for each Input (EDID Menu)
Mode Function
INPUT 1 Set the output from which the EDID is read to input 1: OUT A, OUT B,
OUT C, OUT D, Default (default) or FILE
INPUT 2 Set the output from which the EDID is read to input 2: OUT A, OUT B,
OUT C, OUT D, Default (default) or FILE
INPUT 3 Set the output from which the EDID is read to input 3: OUT A, OUT B,
OUT C, OUT D, Default (default) or FILE
INPUT 4 Set the output from which the EDID is read to input 4: OUT A, OUT B,
OUT C, OUT D, Default (default) or FILE

Note that EDID does not support 4k2k and 3D

The FILE option is set from the Web pages (see Section 8.7)

CUSTOM AUDIO Set the audio format to Disable (audio EDID is not selected when
EDID copying an output EDID to an input, default), LPCM 2CH (accepts LPCM
2CH), LPCM 6CH (accepts LPCM 2CH/6CH), LPCM 8CH (accepts
LPCM 2CH/6CH/8CH), BITSTREAM ((accepts LPCM 2CH, AC3, DTS)
or HD (accepts LPCM 2CH/6CH/8CH, AC3, DTS, Dolby Digital Plus,
DTS-HD)

6.2.5 Configuring Source Parameters for each Mode (SOURCE Menu)

Mode Function
In MATRIX Set the input source for each of the outputs:
Mode From VIDEO OUT A to VIDEO OUT D, select IN 1 (default), IN 2, IN 3 or
IN 4 for each
The audio source follows the video source
In 2x2 VIDEO Select the video wall input source (IN1 to IN 4). The audio source follows
WALL Mode the video source
In 1x4 VIDEO Select the video wall input source (IN1 to IN 4). The audio source follows
WALL Mode the video source
Set CROP/POSITION parameters to ON or OFF
Set H CROP to horizontally pan and scan the image (from 0% to 400%)
Set H POSITION to set the horizontal position of the image (-999 to 0 to
+999). The (-) values indicate a shift to the left. (0) means the center
position and (+) indicates a shift to the right
In DUAL POP Select the input sources for the left and right sides of outputs A and the
Mode left and right sides of outputs B:
VIDEO OUT A LEFT: IN 1, IN 2, IN 3 or IN 4
VIDEO OUT A RIGHT: IN 1, IN 2, IN 3 or IN 4
VIDEO OUT B LEFT: IN 1, IN 2, IN 3 or IN 4
VIDEO OUT B RIGHT: IN 1, IN 2, IN 3 or IN 4
Set the audio source for outputs A and outputs B (left or right for each
set):
AUDIO OUT A: LEFT or RIGHT
AUDIO OUT B: LEFT or RIGHT

VSM-4x4A – Controlling the VSM-4x4A 29

 Mode Function
In DUAL PIP Select the input sources for the MAIN and PIP sides of outputs A and the
Mode MAIN and PIP sides of outputs B:
VIDEO OUT A MAIN: IN 1, IN 2, IN 3 or IN 4
VIDEO OUT A PIP: IN 1, IN 2, IN 3 or IN 4
VIDEO OUT B MAIN: IN 1, IN 2, IN 3 or IN 4
VIDEO OUT B PIP: IN 1, IN 2, IN 3 or IN 4
Set the audio source for outputs A and outputs B (MAIN or PIP for each
set):
AUDIO OUT A: MAIN or PIP
AUDIO OUT B: MAIN or PIP
Set the PIP parameters for outputs A and outputs B separately:
PIP A SIZE: SMALL, MEDIUM or LARGE
PIP A POSITION: RIGHT TOP, RIGHT BOTTOM, LEFT BOTTOM or
LEFT TOP
PIP A SWAP: swap the MAIN and PIP images (including the audio signal)
PIP B SIZE: SMALL, MEDIUM or LARGE
PIP B POSITION: RIGHT TOP, RIGHT BOTTOM, LEFT BOTTOM or
LEFT TOP
PIP B SWAP: swap the MAIN and PIP images (including the audio signal)
In QUAD Mode Set the input source for each QUAD:
VIDEO QUAD 1: IN 1, IN 2, IN 3 or IN 4
VIDEO QUAD 2: IN 1, IN 2, IN 3 or IN 4
VIDEO QUAD 3: IN 1, IN 2, IN 3 or IN 4
VIDEO QUAD 4: IN 1, IN 2, IN 3 or IN 4
Select the AUDIO SOURCE: IN 1, IN 2, IN 3 or IN 4

6.2.6 Storing and Recalling Setups (RECALL/STORE Menu)

Mode Function
RECALL/STORE STORE up to four input/output setups and RECALL them (all the
parameters are stored excluding the input/output labels and the
OSD setup)
The stored setups for each memory are also shown (FAV. 1 to
FAV. 4)
Use STORE to store the current setup to one of the four memories
(FAV. 1 to FAV. 4)
Use RECALL to select a stored setup

NOW (current status) shows the current setup for all four outputs

30 VSM-4x4A – Controlling the VSM-4x4A

6.2.7 Configuring HDCP for Inputs and Outputs (HDCP Menu)
Menu Item Function
INPUT 1 to INPUT 4 Select the HDCP option for the HDMI input: either ON (the default)
or OFF:
Setting HDCP support to disabled (OFF) on the HDMI input allows
the source to transmit a non-HDCP signal if required (for example,
when working with a Mac computer)
OUTPUT A to Select FOLLOW INPUT or FOLLOW OUTPUT to define whether
OUTPUT D the HDCP will follow the input or the output
When FOLLOW INPUT is selected, it changes its HDCP output
setting (for the HDMI output) according to the HDCP of the input.
This option is recommended when the HDMI output is connected to
a splitter/switcher
When FOLLOW OUTPUT is selected, the scaler matches its HDCP
output to the HDCP setting of the HDMI acceptor to which it is
connected

6.2.8 Configuring Analog Audio Level (VOLUME Menu)

Menu Item Function
ANALOG OUTPUT A Set OUTPUT A volume
ANALOG OUTPUT B Set OUTPUT B volume
ANALOG OUTPUT C Set OUTPUT C volume
ANALOG OUTPUT D Set OUTPUT D volume
The default volume level is for a 0 dB volume gain (the output volume is the same as the
input volume)

6.2.9 Configuring Ethernet Parameters (ETHERNET Menu)

Menu Item Function
IP MODE Set to DHCP or STATIC
STATIC SET Set to IP number, netmask or gateway to change their numerals
BYTE (1 to 4) Set the IP, MASK and GATE addresses via these 4 bytes
By default: IP = 192.168.1.39; Gateway = 192.168.1.254; and
Netmask = 255.255.255.0
NOW shows the current link status and the current IP, MASK and
GATE addresses

VSM-4x4A – Controlling the VSM-4x4A 31

6.2.10 Configuring OSD Parameters (OSD SETTINGS Menu)
Mode Function
POSITION Set the position of the OSD to LEFT TOP, RIGHT TOP, LEFT
BOTTOM or RIGHT BOTTOM
H OFFSET Shift the horizontal position of the OSD
V OFFSET Shift the vertical position of the OSD
VIDEO WALL OSD Set to Single Output to have the OSD appear on one of the video
wall outputs or set to All Outputs to have the OSD appear on all four
outputs.
TRANSPARENCY Set the OSD background between 9 (opaque) and 0 (transparent)
IDENT. TIMEOUT Set the “Identify” label timeout period in seconds or set it to OFF so
it will appear continuously
MENU TIMEOUT Set the menu timeout period in seconds or set it to OFF so it will
appear continuously
INFO. TIMEOUT Set the “INFO” display timeout period in seconds or set it to OFF so
it will appear continuously
INFO. DISPLAY Set the display of information ON or OFF
BRIEF INFO. Set the display of brief information ON or OFF
VOLUME INFO. Set the display of volume information ON or OFF
EXIT Click to exit this menu

6.2.11 Configuring Power Saving Settings (ADVANCED > AUTO SYNC OFF
Menu)

Turn the auto sync off to DISABLE (default), FAST or SLOW. This feature is useful,
for example, when the output is connected to a projector, and the projector
automatically shuts down when it has no input.
Mode Function
DISABLE The power save mode is disabled
FAST Auto sync off is enabled, and the output is de-activated after 10
seconds if no input is present
SLOW Auto sync off is enabled, and the output is de-activated after 2
minutes if no input is present

6.2.12 Configuring Lock Mode (ADVANCED > LOCK MODE Menu)

Mode Function
ALL Lock all the front panel buttons
MENU ONLY Lock the MENU (and navigation) front panel buttons only
ALL & SAVE Lock all the front panel buttons
The lock status is saved when the VSM-4x4A is powered down
MENU ONLY & SAVE Lock the MENU (and navigation) front panel buttons only
The lock status is saved when the VSM-4x4A is powered down

32 VSM-4x4A – Controlling the VSM-4x4A

6.2.13 Upgrading Firmware (ADVANCED > FW USB UPGRADE Menu)

Select ON to enable firmware upgrade via the USB port or OFF (default) to disable
firmware upgrade. Press [MENU] or [ESC] to abort upgrade.

See Section 7 for firmware upgrade instructions.

6.2.14 Resetting to Factory Default Settings (FACTORY DEFAULT Menu)

Select NO or YES to reset to the factory default parameters (including the Ethernet
parameters).

6.2.15 Viewing Device Status (INFORMATION Menu)

The INFORMATION menu shows the:

• Source HDCP

• Source audio format (if there is no audio-shows MUTE)

• Input and output resolutions

• OUT A, B, C and D native resolutions

• OUT mode

• Firmware version

• Kramer logo

6.3 Connecting to the VSM-4x4A via RS-232

You can connect to the VSM-4x4A via an RS-232 connection using, for example, a
PC. Note that a null-modem adapter/connection is not required.

To connect to the VSM-4x4A via RS-232, connect the RS-232 9-pin D-sub rear panel
port on the product unit via a 9-wire straight cable (only pin 2 to pin 2, pin 3 to pin 3,
and pin 5 to pin 5 need to be connected) to the RS-232 9-pin D-sub port on your PC.

VSM-4x4A – Controlling the VSM-4x4A 33

6.4 Operating the VSM-4x4A via Ethernet

You can connect to the VSM-4x4A via Ethernet using either of the following
methods:

• Directly to the PC using a crossover cable (see Section 6.4.1)

• Via a network hub, switch, or router, using a straight-through cable (see

Section 6.4.2)

Note: If you want to connect via a router and your IT system is based on IPv6,
speak to your IT department for specific installation instructions.

6.4.1 Connecting the Ethernet Port Directly to a PC

You can connect the Ethernet port of the VSM-4x4A directly to the Ethernet port on
your PC using a crossover cable with RJ-45 connectors.

This type of connection is recommended for identifying the

VSM-4x4A with the factory configured default IP address.

After connecting the VSM-4x4A to the Ethernet port, configure your PC as follows:

1. Click Start > Control Panel > Network and Sharing Center.

2. Click Change Adapter Settings.

3. Highlight the network adapter you want to use to connect to the device and
click Change settings of this connection.
The Local Area Connection Properties window for the selected network
adapter appears as shown in Figure 14.

34 VSM-4x4A – Controlling the VSM-4x4A

 Figure 14: Local Area Connection Properties Window

4. Highlight either Internet Protocol Version 6 (TCP/IPv6) or Internet

Protocol Version 4 (TCP/IPv4) depending on the requirements of your IT
system.

5. Click Properties.
The Internet Protocol Properties window relevant to your IT system appears
as shown in Figure 15 or Figure 16.

VSM-4x4A – Controlling the VSM-4x4A 35

 Figure 15: Internet Protocol Version 4 Properties Window

Figure 16: Internet Protocol Version 6 Properties Window

36 VSM-4x4A – Controlling the VSM-4x4A

 6. Select Use the following IP Address for static IP addressing and fill in the
details as shown in Figure 17.
For TCP/IPv4 you can use any IP address in the range 192.168.1.1 to
192.168.1.255 (excluding 192.168.1.39) that is provided by your IT
department.

Figure 17: Internet Protocol Properties Window

7. Click OK.

8. Click Close.

6.4.2 Connecting the Ethernet Port via a Network Hub or Switch

You can connect the Ethernet port of the VSM-4x4A to the Ethernet port on a
network hub or using a straight-through cable with RJ-45 connectors.

6.4.3 Configuring the Ethernet Port

You can set the Ethernet parameters via the embedded Web pages (see
Section 8.3.1).

VSM-4x4A – Controlling the VSM-4x4A 37

6.5 Controlling via the IR Remote Control
You can control the VSM-4x4A from the infrared remote control transmitter:

Keys Function

POWER Toggle the power save mode

ON or OFF
IDENTIFY Identify the inputs on each
output
INFO Indicate on each output, which
input is displayed on the output
MUTE Toggle between muting
(blocking out the sound) and
enabling the audio output
MATRIX Set to Matrix mode (see
Section 5.1)
VID WALL Set to video wall mode (see
Section 5.2)
DUAL Set to dual mode (see
Section 5.3)
QUAD Set to quad mode (see
Section 5.4)
STO Store a configuration

RCL Recall a configuration

Four navigation keys

OK Accept changes

MENU Enter the OSD menu

ESC EXIT the menu

ALL Select all the outputs

OFF Disconnect a selected input

TAKE Carry out a setup

OUT Select an output (A to D)

IN Select an input (1 to 4)
Figure 18: Infrared Remote Control
Transmitter AUDIO Select the audio source (1 to 4)
For Dual and Quad modes only
1080p Reset Reset the resolution to 1080p

XGA Reset Reset the resolution to XGA

Panel Lock Lock/unlock the front panel

buttons

38 VSM-4x4A – Controlling the VSM-4x4A

6.6 Using the IR Remote Control in Dual Mode
This section describes how to use the IR remote control transmitter in the DUAL
operation mode.

6.6.1 Using the Transmitter in Dual Mode (1)

When in Dual operation mode, you can use the IR remote control transmitter
shortcuts to perform additional actions. Figure 19 shows the remote control with
dual mode operation instructions. Note that these instructions are further detailed in
the following pages.

Figure 19: IR Remote Control Transmitter Dual Mode Shortcuts

VSM-4x4A – Controlling the VSM-4x4A 39

 Note that the letters that appear in brackets in the following pages
refer to the same letters that appear in brackets in Figure 19.

To use the Dual mode shortcuts:

1. Press the DUAL button to select the DUAL operation button (c).

2. Press the DUAL button again to select the PIP or POP mode (d).

To select the inputs to switch to the outputs:

1. Select an output:

 PIP A: press OUT A/OUT B to select the Main/PIP window for A (e)

 PIP B: press OUT B/OUT C to select the Main/PIP window for B (f)

 POP A: press OUT A/OUT B to select the Left/Right window for A (e)

 POP B: press OUT C/OUT D to select the Left/Right window for B (f)

2. Select the input to switch to the output:

 Press one of the inputs (IN 1 to IN 4) to switch to the selected output (g)

For PIP/POP A:

40 VSM-4x4A – Controlling the VSM-4x4A

 For PIP/POP B:

To set the audio source:

• PIP A: press AUDIO 1/AUDIO 2 to select the Main/PIP audio source for A (h)

• PIP B: press the AUDIO 3/AUDIO 4 to select the Main/PIP audio source
for B (i)

• POP A: press AUDIO 1/AUDIO 2 to select the Left/Right audio source for A
(h)

• POP B: press the AUDIO 3/AUDIO 4 to select the Left/Right audio source for
B (i)

For PIP/POP A:

For PIP/POP B:

VSM-4x4A – Controlling the VSM-4x4A 41

 To perform various PIP mode operations:

1. Make sure you are in the PIP mode.

2. Select the PIP output:

 Press OUT A to select PIP A (j)

 Press OUT B to select PIP B (k)

3. Perform any of the following operations.

 Press up/down arrow to select the PIP window size (l)

 Press the left/right arrow to select the PIP window position (m)

 Press the OK button to swap between main and PIP windows (n)

42 VSM-4x4A – Controlling the VSM-4x4A

7 Firmware Upgrade
You can upgrade the VSM-4x4A via the USB port on the rear panel or via the
Device Settings web pages (see Section 8.3.2).

The latest firmware version can be downloaded from the Kramer Web
site at www.kramerav.com/downloads/VSM-4x4A.

To upgrade the firmware via the USB port:

1. Download the VSM-4X4A_vx.xx.BIN firmware and copy it to the root folder

of a memory stick, formatted with FAT32 system.

2. Disconnect the power from the VSM-4x4A.

3. Connect the memory stick to the USB port on the rear panel of the
VSM-4x4A.

4. Power the VSM-4x4A.

5. Press MENU on the front panel of the device.

6. Select ADVANCED>FIRMWARE USB UPGRADE>ON.

7. Press ENTER.

8. Wait until the device restarts following the upgrade process.

9. Disconnect the memory stick.

10. Perform factory reset.

11. Check that the firmware was updated.

VSM-4x4A – Firmware Upgrade 43

8 Using the Embedded Web Pages

The Web pages let you control the VSM-4x4A via the Ethernet. The Web pages
include all the OSD items and more, and are accessed using a Web browser and
an Ethernet connection.

Before attempting to connect:

• Perform the procedures in Section 6.4

• Ensure that your browser is supported

The following operating systems and Web browsers are supported:

OS Version Browser Version
Windows Up to Windows 10 IE 11
FireFox 47
Chrome 50
Mac Chrome 51
iOS Safari 9.1.1
Chrome 45
Android Chrome 51

8.1 Browsing the VSM-4x4A Web Pages

To browse the VSM-4x4A Web pages:

1. Open your Internet browser.

2. Type the IP address of the device in the Address bar of your browser. For
example, the default IP address:

The Routing & Scaling (first) page loads (see Figure 20).

44 VSM-4x4A – Using the Embedded Web Pages

 The list of Web pages appears to the left of each page. Click a page from the list to
open it. VSM-4x4A includes seven Web pages:

• The Routing & Scaling page (see Section 8.2)

• The Device settings page (See Section 8.3)

• The Output settings page (see Section 8.4)

• The Audio settings page (see Section 8.5)

• The HDCP settings page (see Section 8.6)

• The EDID management page (see Section 8.7)

• The About page (see Section 8.8)

8.2 Routing & Scaling Page

Figure 20 shows the Routing & Scaling page that is also the first page that appears
following the loading page. The routing page includes a tab for each of the four
operation modes.

Figure 20: The Routing & Scaling Page

VSM-4x4A – Using the Embedded Web Pages 45

 Click Upload / Save on the lower part of the screen to upload a saved configuration
/ save a configuration (see Section 8.9). The model name, FW version and IP
number appear on the lower left side.

The Routing & Scaling page lets you route the input/s to the outputs in each of the
operation modes as follows for the:

• Matrix mode, see Section 8.2.1

• Video Wall mode, see Section 8.2.2

• Dual Mode, see Section 8.2.3

• Quad mode, see Section 8.2.4

8.2.1 Matrix Operation Mode

Click Matrix to display the Matrix mode window. In the Matrix mode, switch inputs 1
to 4 to any or all the outputs.

Select one of the following switching configurations:

• Click Seamless for zero-time switching (resolution on all the outputs is the
same) and select the resolution from the drop-down list

Figure 21: The Matrix Tab output Resolution (Seamless Mode)

46 VSM-4x4A – Using the Embedded Web Pages

 • Click Independent for fade-through-black switching (enabling independent
resolutions on each output) and select the resolution on each output from the
drop-down list

Figure 22: Matrix Tab output Resolution (Independent Mode)

The Output buttons show the resolution and the input buttons show the signal type
(or NO SIGNAL in this example).

To switch an Input to an Output in the Matrix Mode:

1. Click an output.

2. Click an input button to switch to that output.

VSM-4x4A – Using the Embedded Web Pages 47

8.2.2 Video Wall Operation Mode

Click Video Wall to display the Video Wall mode window and select either a 2x2
(see Figure 23) or a 1x4 (see Figure 24) wall:

Figure 23: 2x2 Video Wall Tab

Figure 24: 1x4 Video Wall Tab

48 VSM-4x4A – Using the Embedded Web Pages

 The video wall tab displays four outputs in a video wall display (2x2 or 1x4,
selectable). Click one of the four input buttons to switch an input to the video wall.
You can edit the input label (see Section 8.2.5.1), store and recall a video wall
configuration (see Section 8.2.5) and set the output resolution.

8.2.2.1 Bezel Correction

Set the horizontal and vertical bezel correction (see Section 5.2) via the Video Wall
tab:

Figure 25: The Video Wall Tab – Bezel Correction

8.2.2.2 Crop and Position the Image

Crop and/or position the image on the 1x4 video wall (see Section 5.2) via the
Video Wall tab:

Figure 26: The Video Wall Tab – Crop/Position Correction

VSM-4x4A – Using the Embedded Web Pages 49

8.2.3 Dual Operation Mode

Click Dual to display the Dual mode window and set Mode to one of the following
configurations:

• POP – Side-by-side images on the output (Left and Right)

Figure 27: The Dual Tab – POP Mode

• PIP – A PIP image over the main image on the output

Figure 28: The Dual Tab – PIP Mode

50 VSM-4x4A – Using the Embedded Web Pages

 In the DUAL mode you can perform the following operations:

• Switch an input to an output – see Section 8.2.3.1

• Set the borders of an image to Show, Only Selected or Off

• Edit the input label (see Section 8.2.5.1)

• Store and recall a setup (see Section 8.2.5)

• Set the output resolution separately for A and B via the resolution drop-down
box

• Select the audio source

• In the PIP mode, click a PIP position box to set the PIP location (top left, top
right, lower left or lower right) and the PIP Size drop-down box (Large,
Medium, Small or Off)

Figure 29: The Dual Tab – PIP Position and Size

8.2.3.1 Switching an Input to an Output

To switch an input to an output:

• For POP: select the Left or Right on the A or B outputs

• For PIP: select the MAIN or PIP on the A or B outputs

Click an input button to switch to the output.

VSM-4x4A – Using the Embedded Web Pages 51

8.2.4 Quad Mode

Click Quad to display the Quad mode window.

Figure 30: The Quad Tab

You can perform the following operations:

• Switch an input to an output – Click one of the 4 images (outputs) and then
click an input to switch to the selected output

• Edit the input label (see Section 8.2.5.1)

• Store and recall a configuration (see Section 8.2.5)

• Set the borders of an image to Show, Only Selected or Off

• Set the output resolution via the resolution drop-down box

52 VSM-4x4A – Using the Embedded Web Pages

8.2.5 Storing and Recalling a Configuration

Click the Store button to store a configuration:

Figure 31: The Matrix Tab – Store a Configuration

1. Select one of the four presets.

The configuration is saved.

Click the Recall button to recall a configuration:

Figure 32: The Matrix Tab – Recall a Configuration

2. Select one of the four presets.

The configuration is uploaded.

Click the icon to exit the preset window.

8.2.5.1 Editing the Input Window

Click the edit icon to edit the input button. This window lets you edit the input
label:

Figure 33: Matrix Tab – Input Edit Window

VSM-4x4A – Using the Embedded Web Pages 53

 Type a label name (for example, Blu-ray):

Figure 34: The Matrix Tab – Typing the New Label

Click to save the new Label. The following message appears:

Click OK to save the label name.

Toggle / to view the label in the Web pages:

Figure 35: The Matrix Tab – Viewing the Label

Click to exit the input editing window.

54 VSM-4x4A – Using the Embedded Web Pages

8.3 Device Settings Page
In the navigation pane, select Device settings to access the Output Settings page.
The Device Settings page (in Figure 36) displays the firmware version and lets you
set the Ethernet parameters, perform a factory reset and show the information
window.

Figure 36: The Device Settings Page

VSM-4x4A – Using the Embedded Web Pages 55

8.3.1 Changing Ethernet Settings

You can change the Ethernet parameters by typing the changing and clicking the
Set changes button.

When changing the IP address, the change is immediate and the Web
page reloads with the new IP address (see Figure 38).

Figure 37: The Device Settings Page – Ethernet Settings

Figure 38: The Device Settings Page – IP Number Settings

56 VSM-4x4A – Using the Embedded Web Pages

 To view the device information, click the icon on the lower right side of the page.

Figure 39: Device Settings Page – Information Window

VSM-4x4A – Using the Embedded Web Pages 57

8.3.2 Upgrading Firmware

To upgrade the firmware:

1. Click Browse and select the file.

Figure 40: Device Settings Page – Uploading the Firmware File

2. Click Start Upgrade. The following window appears:

Figure 41: Device Settings Page – Firmware Upgrade Message

58 VSM-4x4A – Using the Embedded Web Pages

 3. Click OK and wait for firmware upgrade completion.

Figure 42: Device Settings Page – Firmware Upgrade Complete

4. Reboot the device and then refresh the Web page.

8.3.3 Factory Reset

Click Soft Factory Reset to reset the device. The following message appears:

Figure 43: The Device Settings Page – Factory Reset Message

VSM-4x4A – Using the Embedded Web Pages 59

 Click OK to proceed with factory reset:

Figure 44: The Device Settings Page – Factory Reset

Following reset, type the new IP into your URL.

60 VSM-4x4A – Using the Embedded Web Pages

8.4 Output Settings Page

In the navigation pane, select Output settings to access the Output Settings page.
Use Output Settings page to set the Mode, Resolution and Aspect Ratio and also
enable/disable Auto-Sync Off.

Figure 45 shows the Output Settings page for output A in the Matrix and Video
Wall operation modes.

Figure 45: The Output Settings Page – Matrix and Video Wall Modes

VSM-4x4A – Using the Embedded Web Pages 61

 Figure 46 shows the Output Settings page for output A in the Dual-POP operation
mode.

Figure 46: Output Settings Page – Dual-POP Mode

62 VSM-4x4A – Using the Embedded Web Pages

 Figure 47 shows the Output Settings page for output A in the Dual-PIP operation
mode.

Figure 47: Output Settings Page – Dual PIP Mode

VSM-4x4A – Using the Embedded Web Pages 63

 Figure 48 shows the Output Settings page for output A in the Quad operation
mode.

Figure 48: Output Settings Page – Quad Mode

You can perform the following operations:

• Open the Mode drop-down box to define the operation mode

• Open the Aspect Ratio drop-down box to set the aspect ratio

• Set Auto-Sync OFF to DISABLE, FAST or SLOW

64 VSM-4x4A – Using the Embedded Web Pages

 For each output (labelled according to the current operation mode) you can:

• Edit the output Label – Type the new name and toggle / to view the
label in the Web pages

• Set the output resolution via the resolution drop-down box

• Set HDCP to follow INPUT or OUTPUT

• Adjust the Contrast, Brightness, Saturation and Hue

Click the Reset All buttons to reset the output settings for all outputs.

8.5 Audio Settings Page

In the navigation pane, select Audio settings to access the Audio Settings page.
Set the output audio levels (0 to 100) for each of the outputs:

Figure 49: The Audio Settings Page

VSM-4x4A – Using the Embedded Web Pages 65

8.6 HDCP Settings Page

In the navigation pane, select HDCP settings to access the HDCP Settings page.
Use HDCP settings page to view the HDCP data for the inputs and outputs and you
change their settings to ON or OFF.

Figure 50: HDCP Settings Page

66 VSM-4x4A – Using the Embedded Web Pages

8.7 EDID Management Page
In the navigation pane, select EDID management to access the EDID
Management page. Use the EDID management page to copy a selected resolution,
the default resolution or a customized EDID file to one or more selected inputs.

Figure 51: EDID Management Page

To read the EDID from an output (or Default):

1. Click an output (or Default).

Figure 52: EDID Management Page – selecting an Output

VSM-4x4A – Using the Embedded Web Pages 67

 The EDID page displays the machine name, selected resolution, the audio
channels and deep color support.

2. Select an input, several inputs or check the All Inputs box to select all the
inputs.

Figure 53: EDID Management Page – Copying the Native Timing

3. Click Copy and wait until EDID is copied.

Figure 54: EDID Management Page – Copy EDID Results

To read the EDID from a file, Click Browse…, select the file and then click Copy.

68 VSM-4x4A – Using the Embedded Web Pages

8.8 About Page

The VSM-4x4A About page lets you view the Web page version and Kramer
Electronics Ltd details.

Figure 55: The About Page

8.9 Saving and Uploading Configurations

The VSM-4x4A Web page lets you upload a saved configuration or save a
configuration. To do so, click the Upload and buttons which are located at the lower
part of the menu list, respectively.

When saving a configuration, the file automatically saves it to the Downloads.

When loading a configuration the following message appears:

Figure 56: Loading a Configuration

VSM-4x4A – Using the Embedded Web Pages 69

9 Technical Specifications
Inputs 4 HDMI connectors (HDMI, HDCP version 1.1)
Outputs 4 HDMI connectors (HDMI, HDCP version 1.1)
4 balanced stereo audio on terminal block connectors
4 unbalanced audio on 3.5mm mini jacks
Output Resolutions NATIVE, 480p, 576p, 720p50, 720p59, 720p60, 1080p24,
1080p50, 1080p60, 1024x768, 1280x800, 1280x1024,
1366x768, 1440x900, 1600x900, 1680x1050 or 1920x1200
Video Latency Progressive input: 30ms (typical)
Controls Front panel buttons, IR with customized remote control, RS-232,
Ethernet with built-in Web pages, USB port for programming
Power Source 100-240V AC, 29VA max.
Regulatory Compliance Safety: CE, UL, FCC
Environmental: RoHS, WEEE
Operating Temperature 0° to +40°C (32° to 104°F)
Storage Temperature -40° to +70°C (-40° to 158°F)
Humidity 10% to 90%, RHL non-condensing
Net Dimensions 19" x 7" x 1U (W, D, H) rack mountable
Shipping Dimensions 52.5cm x 33cm x 10.7cm (20.7" x 13" x 4.2" ) W, D, H
Net Weight 1.8kg (4lbs) approx.
Shipping Weight 2.7kg (6lbs) approx.
Included Accessories Power cord, rack ears, IR remote control
Specifications are subject to change without notice at www.kramerav.com

9.1 Default Communication Parameters

RS-232
Baud Rate: 115,200 Stop Bits: 1
Data Bits: 8 Parity: None
Ethernet
To reset the IP settings to the factory reset values go to : Menu-> Factory-> RESET->Change
the option to YES and press Enter
IP Address: 192.168.1.39 Default TCP Port #: 5000
Subnet Mask: 255.255.255.0 Maximum TCP Ports: 4
Default Gateway: 192.168.1.254 Default UDP Port #: 50000
Maximum UDP Ports: 4
Full Factory Reset
OSD Go to : Menu-> FACTORY DEFAULT -> Change the option to YES
and press Enter
P3000 Use “FACTORY” command
Front Panel Buttons Press the MENU Button while plugging the power to reset the machine
RS-232/Ethernet Command Protocol
Command Format: ASCII
Example (Route the video from the HDMI2 input to the HDMI A #ROUTE 0,1,2<cr>
output port in the Matrix mode):

70 VSM-4x4A – Technical Specifications

9.2 Supported Input Resolutions
Resolution Resolution Resolution

No signal 1152x864p75 1400x1050p60

640x480p59 1280x720p25 (720p25) 1440x900p60RB
640x480p72 1280x720p29 (720p29) 1440x900p60
640x480p75 1280x720p30 (720p30) 1440x900p75
640x480p85 1280x720p50 (720p50) 1600x900p60RB
720x400p70 1280x720p59 (720p59) 1600x1200p60
720x480i59 (480i59) 1280x720p60 (720p60) 1680x1050p60RB
720x480i60 (480i60) 1280x720p60CVT 1680x1050p60
720x480p59 (480p59) 1280x768p60RB 1920x1080p23 (1080p23)
720x480p60 (480p60) 1280x768p60 1920x1080p24 (1080p24)
720x576i50 (576i) 1280x768p75 1920x1080p25 (1080p25)
720x576p50 (576p) 1280x800p60RB 1920x1080p29 (1080p29)
800x600p56 1280x800p60 1920x1080p30 (1080p30)
800x600p60 1280x800p75 1920x1080i50 (1080i50)
800x600p72 1280x960p60 1920x1080p50 (1080p50)
800x600p75 1280x1024p60 1920x1080i59 (1080i59)
800x600p85 1280x1024p60CVT 1920x1080i60 (1080i60)
1024x768p60 1280x1024p75 1920x1080p59 (1080p59)
1024x768p70 1360x768p60 1920x1080p60 (1080p60)
1024x768p75 1366x768p60RB 1920x1200p60RB
1024x768p85 1366x768p60
1152x864p70 1400x1050p60RB

9.3 Supported Output Resolutions

Resolution Resolution Resolution

Native 1080p24 1366x768

480p 1080p50 1440x900
576p 1080p60 1600x900
720p50 1024x768 1680x1050
720p59 1280x800 1920x1200
720p60 1280x1024

VSM-4x4A – Technical Specifications 71

10 VSM-4x4A RS-232/Ethernet Communication
Protocol

The VSM-4x4A 4x4 Seamless AV Matrix Switcher/Multi-Scaler can be operated

using the Kramer Protocol 3000 serial commands. The command framing varies
according to how you interface with the VSM-4x4A. In the following example, a
basic video input switching command that routes a layer 1 video signal to HDBT out
1 from HDMI input 2 (ROUTE 1,1,2), is entered as follows:

• Terminal communication software, such as Hercules:

The framing of the command varies according to the terminal

communication software. This command is used for demonstration
purposes only and its syntax may vary per device.

• K-Touch Builder (Kramer software):

72 VSM-4x4A – VSM-4x4A RS-232/Ethernet Communication Protocol

 • K-Config (Kramer configuration software):

All the examples provided in this section are based on using the
Kramer K-Config software.

You can enter commands directly using terminal communication software (e.g.,
Hercules) by connecting a PC to the serial or Ethernet port on the VSM-4x4A. To
enter CR press the Enter key (LF is also sent but is ignored by the command
parser).

Commands sent from various non-Kramer controllers (e.g., Crestron) may require
special coding for some characters (such as, /X##). For more information, refer to
your controller’s documentation.

For more information about:

• Using Protocol 3000 commands, see Section 10.1

• General syntax used for Protocol 3000 commands, see Section 10.2

• Protocol 3000 commands available for the VSM-4x4A, see Section 10.3

10.1 Understanding Protocol 3000

Protocol 3000 commands are structured according to the following:

• Command – A sequence of ASCII letters (A-Z, a-z and -). A command and
its parameters must be separated by at least one space

• Parameters – A sequence of alphanumeric ASCII characters (0-9, A-Z, a-z

and some special characters for specific commands). Parameters are
separated by commas

• Message string – Every command entered as part of a message string

begins with a message starting character and ends with a message closing
character

VSM-4x4A – VSM-4x4A RS-232/Ethernet Communication Protocol 73

 A string can contain more than one command. Commands are
separated by a pipe (|) character.

The maximum string length is 64 characters.

• Message starting character:

 # – For host command/query

 ~ – For device response

• Device address – K-NET Device ID followed by @ (optional, K-NET only)

• Query sign – ? follows some commands to define a query request

• Message closing character:

 CR – Carriage return for host messages (ASCII 13)

 CR LF – Carriage return for device messages (ASCII 13) and line-feed

(ASCII 10)

• Command chain separator character – Multiple commands can be chained

in the same string. Each command is delimited by a pipe character (|). When
chaining commands, enter the message starting character and the message
closing character only at the beginning and end of the string.

Spaces between parameters or command terms are ignored.

Commands in the string do not execute until the closing character is
entered. A separate response is sent for every command in the
chain.

10.2 Kramer Protocol 3000 Syntax

The Kramer Protocol 3000 syntax uses the following delimiters:

• CR = Carriage return (ASCII 13 = 0x0D)

• LF = Line feed (ASCII 10 = 0x0A)

• SP = Space (ASCII 32 = 0x20)

Some commands have short name syntax in addition to long name syntax to
enable faster typing. The response is always in long syntax.

74 VSM-4x4A – VSM-4x4A RS-232/Ethernet Communication Protocol

 The Protocol 3000 syntax is in the following format:

Host Message Format:

Start Address (optional) Body Delimiter
# Device_id@ Message CR

Simple Command – Command string with only one command without addressing:
Start Body Delimiter
# Command SP Parameter_1,Parameter_2,… CR

Command String – Formal syntax with command concatenation and addressing:

Start Address Body Delimiter
# Device_id@ Command_1 Parameter1_1,Parameter1_2,…| CR
Command_2 Parameter2_1,Parameter2_2,…|
Command_3 Parameter3_1,Parameter3_2,…|…

• Device Message Format:

Start Address (optional) Body Delimiter
~ Device_id@ Message CR LF

• Device Long Response – Echoing command:

Start Address (optional) Body Delimiter
~ Device_id@ Command SP [Param1,Param2 …] result CR LF

10.3 Protocol 3000 Commands

This section includes the following commands:

• Mandatory System Commands (see Section 10.3.1)

• System Commands (see Section 10.3.2)

• Switching/Routing Commands (see Section 10.3.3)

• Video Commands (see Section 10.3.4)

• Audio Commands (see Section 10.3.5)

• Communication Commands (see Section 10.3.6)

• Multiviewer/Scaler Commands (see Section 10.3.7)

• Custom Commands (see Section 10.3.8)

• Miscellaneous Commands (see Section 10.3.9)

VSM-4x4A – VSM-4x4A RS-232/Ethernet Communication Protocol 75

10.3.1 Mandatory System Commands
Command Description
# Protocol handshaking (system mandatory)
BUILD-DATE Get device build date (system mandatory)
FACTORY Reset to factory default configuration
HELP Get command list (system mandatory)
MODEL Get device model (system mandatory)
PROT-VER Get device protocol version (system mandatory)
RESET Reset device (system mandatory)
SN Get device serial number (system mandatory)
VERSION Get device firmware version (system mandatory)

10.3.1.1 #
Functions Permission Transparency
Set: # End User Public
Get: - - -
Description Syntax
Set: Protocol handshaking #CR
Get: - -
Response
~nn@ SP OK CR LF
Notes
Validates the Protocol 3000 connection and gets the machine number
Step-in master products use this command to identify the availability of a device
K-Config Example
“#”,0x0D

10.3.1.2 BUILD-DATE
Functions Permission Transparency
Set: BUILD-DATE End User -
Get: - - -
Description Syntax
Set:
Get: get device build date #BUILD-DATE?CR
Response
~nn@BUILD-DATESPdateSPtimeCR LF
Parameters
date – Format: YYYY/MM/DD where YYYY = Year, MM = Month, DD = Day
time – Format: hh:mm:ss where hh = hours, mm = minutes, ss = seconds
K-Config Example
Read the device build date:
“#BUILD-DATE?”,0x0D

76 VSM-4x4A – VSM-4x4A RS-232/Ethernet Communication Protocol

10.3.1.3 FACTORY
Functions Permission Transparency
Set: FACTORY End User Public
Get: - - -
Description Syntax
Set: Reset device to factory defaults configuration #FACTORYCR
Get: - -
Response
~nn@FACTORYSPOKCR LF
Notes
This command deletes all user data from the device. The deletion can take some time.
Your device may require powering off and powering on for the changes to take effect.
K-Config Example
Reset the device to its factory default configuration:
“#FACTORY”,0x0D

10.3.1.4 HELP
Functions Permission Transparency
Set: - - -
Get: HELP End User Public
Description Syntax
Set: - -
Get command list or help for specific 1. #HELPCR
Get:
command 2. #HELPSPCOMMAND_NAMECR
Response
1. Multi-line: ~nn@Device available protocol 3000 commands:CR LFcommand,SP
command...CR LF
2. Multi-line: ~nn@HELPSPcommand:CR LFdescriptionCR LFUSAGE:usageCR LF
Parameters
COMMAND_NAME – name of a specific command
Notes
To get help for a specific command use: HELPSPCOMMAND_NAMECR LF
K-Config Example
“#HELP”,0x0D

VSM-4x4A – VSM-4x4A RS-232/Ethernet Communication Protocol 77

10.3.1.5 MODEL
Functions Permission Transparency
Set: - - -
Get: MODEL? End User Public
Description Syntax
Set: - -
Get: Get device model #MODEL?CR
Response
~nn@MODELSPmodel_nameCR LF
Parameters
model_name – String of up to 19 printable ASCII chars
Notes
This command identifies equipment connected to Step-in master products and notifies of identity changes
to the connected equipment. The Matrix saves this data in memory to answer REMOTE-INFO requests
K-Config Example
Get device model:
“#MODEL?”,0x0D

10.3.1.6 PROTV-ER
Functions Permission Transparency
Set: - - -
Get: PROT-VER? End User Public
Description Syntax
Set: - -
Get: Get protocol version #PROT-VER?CR
Response
~nn@PROT-VERSP3000:versionCR LF
Parameters
Version – Format: XX.XX where X is a decimal digit
K-Config Example
Get the protocol version:
“#PROT-VER?”,0x0D

78 VSM-4x4A – VSM-4x4A RS-232/Ethernet Communication Protocol

10.3.1.7 RESET
Functions Permission Transparency
Set: RESET Administrator Public
Get: - - -
Description Syntax
Set: Reset device #RESETCR
Get: - -
Response
~nn@RESETSPOKCR LF
Notes
To avoid locking the port due to a USB bug in Windows, disconnect USB connections immediately after
running this command. If the port was locked, disconnect and reconnect the cable to reopen the port.
K-Config Example
Reset the device:
“#RESET”,0x0D

10.3.1.8 SN
Functions Permission Transparency
Set: - - -
Get: SN? End User Public
Description Syntax
Set: - -
Get: Get device serial number #SN?CR
Response
~nn@SNSPserial_numberCR LF
Parameters
serial_number – 14 decimal digits, factory assigned
K-Config Example
Get device serial number:
“#SN?”,0x0D

VSM-4x4A – VSM-4x4A RS-232/Ethernet Communication Protocol 79

10.3.1.9 VERSION
Functions Permission Transparency
Set: - - -
Get: VERSION? End User Public
Description Syntax
Set: - -
Get: Get version number #VERSION?CR
Response
~nn@VERSIONSPfirmware_versionCR LF
Parameters
firmware_version – Format: XX.XX.XXXX where the digits group are: major.minor.build version
K-Config Example
Get the firmware version number:
“#VERSION?”,0x0D

80 VSM-4x4A – VSM-4x4A RS-232/Ethernet Communication Protocol

10.3.2 System Commands
Command Description
CPEDID Copy EDID data from the output to the input EEPROM
DISPLAY Get output HPD status
HDCP-MOD Set/get HDCP mode
HDCP-STAT Get HDCP signal status
INFO-IO Get IN/OUT count (port)
INFO-PRST Get maximum preset count
LOCK-FP Get front panel lock state
PRST-LST Get saved preset list
PRST-RCL Recall saved preset
PRST-STO Store current connections
PRST-VID Get video connections from saved preset
SIGNAL Get input signal lock status

10.3.2.1 CPEDID
Functions Permission Transparency
Set: CPEDID End User Public
Get: - - -
Description Syntax
Copy EDID data from the output to #CPEDIDSPsrc_type,src_id,dst_type,dest
Set:
the input EEPROM _bitmapCR
Get: - -
Response
~nn@CPEDIDSPsrc_type,src_id,dst_type,dest_bitmapCR LF
Parameters
src_type – EDID source type: 1 (Output)
src_id –1 (OUT A), 2 (OUT B), 3 (OUT C), 4 (OUT D), 5 (Default), 6 (Upload file)
dst_type – 0 (input)
dest_bitmap – bit0 (IN 1), bit1 (IN 2), bit2 (IN 3), bit3 (IN 4)
bitmap representing destination IDs. Format: XXXX…X, where X is hex digit. The binary form of every
hex digit represents corresponding destinations. Setting ‘1’ indicates that EDID data is copied to this
destination. Setting ‘0’ indicates that EDID data is not copied
Response Triggers
Response is sent to the com port from which the Set was received (before execution)
Notes
Destination bitmap size depends on device properties (for 4 inputs it is a 4-bit word)
Example: bitmap 0x09 means inputs 1 and 4 are loaded with the new EDID
K-Config Example
Copy the EDID data from the Output 1 (EDID source) to the Input:
“#CPEDID 1,1,0,0x1”,0x0D
Copy the EDID data from the default EDID source to the Input:
“#CPEDID 2,0,0,0x1”,0x0D

VSM-4x4A – VSM-4x4A RS-232/Ethernet Communication Protocol 81

10.3.2.2 DISPLAY
Functions Permission Transparency
Set: - - -
Get DISPLAY? End User System
Description Syntax
Set: - -
Get: Get output HPD status #DISPLAY?Spout_idCR
Response
~ nn@DISPLAYSPout_id,statusCR LF
Parameters
Out_id – Output number: 1 (OUT A), 2 (OUT B), 3 (OUT C), 4 (OUT D), * (ALL)
status – Output number: 0 (Sink is not valid), 1 (Sink is valid), 2 (Sink and good EDID are valid)
Response triggers
• After execution, response is sent to the com port from which the Get was received
• Response is sent after every change in output HPD status ON to OFF
• Response is sent after every change in output HPD status OFF to ON and ALL parameters (new
EDID, etc.) are stable and valid
K-Config Example
Get the output HPD status:
“#DISPLAY?”,0x0D

82 VSM-4x4A – VSM-4x4A RS-232/Ethernet Communication Protocol

10.3.2.3 HDCP-MOD
Functions Permission Transparency
Set: HDCP-MOD Administrator Public
Get: HDCP-MOD? End User System
Description Syntax
Set: Set HDCP mode #HDCP-MODSPstage,stage_id,modeCR
Get: Get HDCP mode #HDCP-MOD?SPstage,stage_idCR
Response
Set / Get: ~nn@HDCP-MODSPstage,stage_id,modeCR LF
Parameters
stage – Input or Output: 0 (Input), 1 (Output)
stage_id – For Input: 1 (IN 1), 2 (IN 2), 3 (IN 3), 4 (IN 4), * (ALL); for output: 1 (OUT A), 2 (OUT B), 3
(OUT C), 4 (OUT D), * (ALL)
mode – status for Input: 0 (Off), 1 (On) and status for Output: 2 (Follow In), 3 (Follow Out)
Response triggers
• Response is sent to the com port from which the Set (before execution) / Get command was received
• Response is sent to all com ports after execution if HDCP-MOD was set any other external control
device (button press, device menu and similar) or genlock status changed
Notes
Set HDCP working mode on device input:
HDCP supported – HDCP_ON [default]
HDCP not supported – HDCP OFF
HDCP support changes following detected sink – MIRROR OUTPUT
K-Config Example
Set HDCP mode on HDMI 1 output to Follow out:
“#HDCP-MOD 1,0,3”,0x0D

VSM-4x4A – VSM-4x4A RS-232/Ethernet Communication Protocol 83

10.3.2.4 HDCP-STAT
Functions Permission Transparency
Set: - - -
Get: HDCP-STAT? End User Public
Description Syntax
Set: None -
Get: Get HDCP signal status #HDCP-STAT?SPstage,stage_idCR
Response
~nn@HDCP-STATSPstage,stage_id,modeCR LF
Parameters
stage – 0 (input), 1 (output)
stage_id – for input: 1 (IN 1), 2 (IN 2), 3 (IN 3), 4 (IN 4), * (All); for output: 1 (OUT A), 2 (OUT B), 3
(OUT C), 4 (OUT D), * (All)
mode – signal encryption On/Off status: 0 (Off), 1 (On)
Response triggers
Response is sent to the com port from which the Set (before execution) / Get command was received
Response is sent to all com ports after execution if HDCP-STAT was set by any other external control
device (button press, device menu and similar) or HDCP mode changed.
Notes
On output – sink status; On input – signal status. On Video outputs the HDCP-STAT response will tell us if
the SINK supports HDCP (and not if the actual signal is HDCP protected) and just in case a signal is sent
to the output. In case no Signal is routed to this specific output the status could be inaccurate or missing at
all.
K-Config Example
Get the output HDCP-STATUS of IN 1:
“#HDCP-STAT? 0,1”,0x0D

10.3.2.5 INFO-IO
Functions Permission Transparency
Set:
Get: INFO-IO? End User Public
Description Syntax
Set:
Get: Get IN/OUT count #INFO-IO?CR
Response
~nn@INFO-IO?SPINSPinputs_count,OUTSPoutputs_countCR LF
Parameters
inputs_count – 4
outputs_count – 4
K-Config Example
Get the number of ports:
“#INFO-IO?”,0x0D

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10.3.2.6 INFO-PRST
Functions Permission Transparency
Set:
Get: INFO-PRST? End User Public
Description Syntax
Set:
Get: Get maximum preset count #INFO-PRST?CR
Response
~nn@INFO-PRST?SPVIDSPpreset_video_count,AUDSPpreset_audio_countCR LF
Parameters
video_count – 4
audio_count – 0 (does not support audio preset)
K-Config Example
Get the maximum preset count:
“#INFO-PRST?”,0x0D

10.3.2.7 LOCK-FP
Functions Permission Transparency
Set: LOCK-FP End User -
Get: LOCK-FP? End User System
Description Syntax
Set: Lock front panel #LOCK-FPSPlock_modeCR
Get: Get front panel lock state #LOCK-FP?CR
Response
~nn@LOCK-FPSPlock_modeSPOKCR LF
Parameters
lock_mode – 0 (Off - unlock) 1 (On - lock)
K-Config Example
Lock front panel:
“#LOCK-FP 1”,0x0D

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10.3.2.8 PRST-LST
Functions Permission Transparency
Set:
Get: PRST-LST? End User Public
Description Syntax
Set: -
Get: Get saved preset list #PRST-LST?CR
Response
~nn@PRST-LSTSPpreset,preset,...CR LF
Parameters
preset – 1,2,3,4
Notes
In most units, video and audio presets with the same number are stored and recalled together by
commands #PRST-STO and #PRST-RCL
K-Config Example
Get saved preset list:
“#PRST-LST?”,0x0D

10.3.2.9 PRST-RCL
Functions Permission Transparency
Set: PRST-RCL End User Public
Get:
Description Syntax
Set: Recall saved preset #PRST-RCLSPpresetCR
Get:
Response
~nn@PRST-RCLSPpresetCR LF
Parameters
preset – 1,2,3 or 4
Notes
In most units, video and audio presets with the same number are stored and recalled together by
commands #PRST-STO and #PRST-RCL
K-Config Example
Recall preset 2:
“#PRST-RCL 2”,0x0D

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10.3.2.10 PRST-STO
Functions Permission Transparency
Set: PRST-STO End User Public
Get:
Description Syntax
Set: Store current connections #PRST-STOSPpresetCR
Get:
Response
~nn@PRST-STOSPpresetCR LF
Parameters
preset – 1,2,3 or 4
Notes
In most units, video and audio presets with the same number are stored and recalled together by
commands #PRST-STO and #PRST-RCL
K-Config Example
Store preset 2:
“#PRST-STO 2”,0x0D

10.3.2.11 PRST-VID
Functions Permission Transparency
Set:
Get: PRST-VID? End User Public
Description Syntax
Set:
Get video connections from saved #PRST-VID?SPpreset,outCR
Get:
preset #PRST-VID?SPpreset,*CR
Response
~nn@PRST-VIDSPpreset,in>outCR LF
~nn@PRST-VIDSPpreset,in>1,in>2,in>3...CR LF
Parameters
preset – 1,2,3 or 4
in – 1 (IN 1), 2 (IN 2), 3 (IN 3), 4 (IN 4), 5 (Off)
out – 1 (OUT A), 2 (OUT B), 3 (OUT C), 4 (OUT D), * (All)
Notes
In most units, video and audio presets with the same number are stored and recalled together by
commands #PRST-STO and #PRST-RCL
K-Config Example
Get video connections of output 3 from preset 4:
“#PRST-LST? 4,3”,0x0D

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10.3.2.12 SIGNAL
Functions Permission Transparency
Set: - - -
Get: SIGNAL? End User Public
Description Syntax
Set: - -
Get: Get input signal lock status #SIGNAL?SPinp_idCR
Response
~nn@SIGNALSPinp_id,statusCR LF
Parameters
inp_id – 1 (IN 1), 2 (IN 2), 3 (IN 3), 4 (IN 4), * (All)
status – 0 (Signal is not valid), 1 (Signal is valid)
Notes
After execution, a response is sent to the com port from which the Get was received
A response is sent after every change in input signal status from On to Off or from Off to On
K-Config Example
Get the signal lock status of IN 1:
“#SIGNAL? 1”,0x0D

10.3.3 Switching/Routing Commands

Command Description
ROUTE Set/get layer routing

10.3.3.1 ROUTE
Functions Permission Transparency
Set: ROUTE End User -
Get: ROUTE? End User Switching
Description Syntax
Set: Set layer routing #ROUTESPlayer,dest,srcCR
Get: Get layer routing #ROUTE?SPlayer,destCR
Response
~ nn@ROUTESPlayer,dest,srcCR LF
Parameters
layer – Layer number: 1 (Video), 2 (Audio for Dual and Quad modes only)
dest – 1 (OUT A), 2 (OUT B), 3 (OUT C), 4 (OUT D), * (All)
src – 1 (IN 1), 2 (IN 2), 3 (IN 3), 4 (IN 4), 5 (Off - not for audio)
Audio for Dual mode:
dest – 1 (OUT A), 2 (OUT B), 3 (OUT C), 4 (OUT D)
src – for dual A: 1 (IN 1), 2 (IN 2); for dual B: 3 (IN 3), 4 (IN 4)
Notes
This command replaces all other routing commands.
K-Config Example
Select the IN 2 video input to route output 1:
“#ROUTE 1,1,2”,0x0D

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10.3.4 Video Commands
Command Description
VID-RES Set/get video resolution
VMUTE Set/get video on output mute

10.3.4.1 VID-RES
Functions Permission Transparency
Set: VID-RES End User Public
Get VID-RES? End User Video
Description Syntax
Set: Set video resolution #VID-RESSPstage,stage_id,is_native,resolutionCR
Get: Get video resolution #VID-RES?SPstage,stage_id,is_nativeCR
Response
~ nn@VID-RESSPstage,stage_id,is_native,resolutionCR LF
Parameters
stage – 0 (Input), 1 (Output); under SET, stage 1 only
stage_id – For Input: 1 (IN 1), 2 (IN 2), 3 (IN 3), 4 (IN 4); for output: 1 (OUT A), 2 (OUT B),
3 (OUT C), 4 (OUT D), * (ALL);
NOTE: for the Seamless Matrix, Video Wall and Quad modes, the resolution on all the outputs is the
same; for the Independent Matrix mode, each output can have a different resolution; for the Dual mode,
Dual A and Dual B can have different resolutions
is_native – 0 (Off), 1 (On)
NOTE: Under SET is_native is ignored
resolution –:0-63 (see Section 10.3.10)
Response triggers
• After execution, response is sent to the com port from which the Set /Get was received
• After execution, response is sent to all com ports if VID-RES was set by any other external control
device (button press, device menu and similar)
Notes
1. The “Set” command is only applicable when stage = 1 (Output)
2. The “Set” command with is_native = 1 (On), sets the native resolution on the selected output
(resolution index sent = 0). The device sends as an answer the actual VIC ID of native resolution.
3. The “Get” command with is_native = 1 (On) returns the native resolution VIC;
when is_native = 1 (Off), it returns the current resolution
K-Config Example
Set video resolution on output to 1400x1050 @60Hz:
“#VID-RES 1,1,0,44”,0x0D

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10.3.4.2 VMUTE
Functions Permission Transparency
Set: VMUTE End User Public
Get: VMUTE? End User Video
Description Syntax
Set: Set enable/disable video on output #VMUTESPoutput_id,flagCR
Get: Get video on output status #VMUTE?SPoutput_idSP CR
Response
Set / Get: ~nn@VMUTESPoutput_id,flagCR LF
Parameters
Output_id – 1 (OUT A), 2 (OUT B), 3 (OUT C), 4 (OUT D), * (All)
flag –video mute status: 0 (Disable video, TMDS and 5V out are off), 1 (Enable video), 2 (blank screen)
K-Config Example
Set Mute video on output A to off:
“#VMUTE 1,0”,0x0D

10.3.5 Audio Commands

Command Description
AUD-LVL Set/get input/output volume
MUTE Mute the output

10.3.5.1 AUD-LVL
Functions Permission Transparency
Set: AUD-LVL End User -
Get: AUD-LVL? End User Audio
Description Syntax
Set: Set audio level in specific amplifier stage #AUD-LVLSPstage,channel,volumeCR
Get: Get audio level in specific amplifier stage #AUD-LVL?SPstage,channelCR
Response
~nn@AUD-LVLSPstage,channelCR LF
Parameters
stage – 2 (Analog output)
channel – 1 (OUT A), 2 (OUT B), 3 (OUT C), 4 (OUT D), * (All)
volume – 0-100 (audio level) minus sign precedes negative values.
++ (+1, increase current value by one step)
-- (-1, decrease current value by one step)
K-Config Example
Set OUT B audio level to 75:
“#AUD-LVL 2,2,75”,0x0D

90 VSM-4x4A – VSM-4x4A RS-232/Ethernet Communication Protocol

10.3.5.2 MUTE
Functions Permission Transparency
Set: MUTE End User Public
Get: MUTE? End User Audio
Description Syntax
Set: Mute the selected output #MUTESPchannel,mute_modeCR
Get: Mute the selected output #MUTE?SPchannelCR
Response
Set / Get: ~ nn@MUTESPchannel,mute_modeCR LF
Parameters
channel – * (All)
mute_mode – mute the output: 0 (Off, unmute), 1 (On, mute)
Response triggers
Response is sent to the com port from which the Set (before execution) / Get command was received
After execution, response is sent to all com ports if CMD-NAME was set any other external control
device (button press, device menu and similar) or genlock status was changed
Notes
Mutes the audio output
K-Config Example
Mute the outputs:
“#MUTE *,1”,0x0D

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10.3.6 Communication Commands
Command Description
NET-MAC Get MAC address
NET-IP Set/get IP address
NET-GATE Set/get gateway IP
NET-MASK Set/get subnet mask
NET-DHCP Set/get DHCP mode
ETH-PORT Set/get Ethernet port protocol

10.3.6.1 NET-MAC
Functions Permission Transparency
Set: - - -
Get: NET-MAC? End User Communication
Description Syntax
Set:
Get: Get MAC address #NET-MAC?CR
Response
~nn@NET-MACSPmac_addressCR LF
Parameters
mac_address – Unique MAC address. Format: XX-XX-XX-XX-XX-XX where X is hex digit.
K-Config Example
Get the MAC address:
“#NET-MAC? XX-XX-XX-XX-XX-XX”,0x0D

10.3.6.2 NET IP
Functions Permission Transparency
Set: NET-IP Administrator -
Get: NET-IP? End User Communication
Description Syntax
Set: Set device IP address #NET-IPSPP1CR
Get: Get device IP address #NET-IP?CR
Response
Set: ~nn@NET-IPSPip_addressSPOKCRLF
Get: ~nn@NET-IPSPip_addressCR LF
Parameters
P1 – IP address, in the following format: xxx.xxx.xxx.xxx
Notes
For proper settings consult your network administrator.
K-Config Example
Set the IP address to 192.168.1.39:
“#NET-IP 192.168.001.039”,0x0D

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10.3.6.3 NET-GATE
Functions Permission Transparency
Set: NET-GATE Administrator -
Get: NET-GATE? End User Communication
Description Syntax
Set: Set Gateway IP #NET-GATESPP1CR
Get: Get Gateway IP #NET-GATE?CR
Response

Set: ~nn@NET-GATESPP1SPOKCR LF
Get: ~nn@NET-GATESPip_addressCR LF
Parameters
P1 – gateway IP address, in the following format:
Notes
A network gateway connects the device via another network and maybe over the Internet. Be careful of
security problems. For proper settings consult your network administrator
K-Config Example
Set the gateway IP address to 192.168.0.1:
“#NET-GATE 192.168.000.001”,0x0D

10.3.6.4 NET-MASK
Functions Permission Transparency
Set: NET-MASK Administrator -
Get: NET-MASK? End User Communication
Description Syntax
Set: Set device subnet mask #NET-MASKSPnet_maskCR
Get: Get device subnet mask #NET-MASK?CR
Response
Set: ~nn@NET-MASKSPP1SPOKCR LF
Get: ~nn@NET-MASKSPnet_maskCR LF
Parameters
P1 – net-mask format: xxx.xxx.xxx.xxx
Response triggers
The subnet mask limits the Ethernet connection within the local network.
For proper settings consult your network administrator.
K-Config Example
Set the subnet mask to 255.255.0.0:
“#NET-MASK 255.255.000.000”,0x0D

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10.3.6.5 NET-DHCP
Functions Permission Transparency
Set: NET-DHCP Administrator -
Get: NET-DHCP? End User Communication
Description Syntax
Set: Set DHCP mode #NET-DHCPSPP1CR
Get: Get DHCP mode #NET-DHCP?CR
Response
Set: ~nn@NET-DHCPSPP1SPOKCR LF
Get: ~nn@NET-DHCPSPmodeCR LF
Parameters
P1 – use static IP: 0 (Static IP) or use DHCP: 1 (DHCP). If DHCP is unavailable, use the IP address set
by the factory or the NET-IP command
Notes
Connecting Ethernet to devices with DHCP may take more time in some networks.
To connect with a randomly assigned IP by DHCP, specify the device DNS name (if available) using the
command “NAME”. You can also get an assigned IP by direct connection to USB or RS-232 protocol port
if available.
For proper settings consult your network administrator.
K-Config Example
Set the DHCP mode to static:
“#NET-DHCP 0”,0x0D

10.3.6.6 ETH-PORT
Functions Permission Transparency
Set: ETH-PORT Administrator Public
Get: ETH-PORT? End User Public
Description Syntax
Set: Set Ethernet port protocol #ETH-PORTSPporttype,ethportCR
Get: Get Ethernet port protocol #ETH-PORT?SPporttypeCR
Response
Set: ~nn@ETH-PORTSPporttype,ethportCR LF
Parameters
porttype – 0 (TCP)
ethport – 1 to 65535
K-Config Example
Set TCP to 2:
“#ETH-PORT 0,2”,0x0D

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10.3.7 Multiviewer/Scaler Commands
Command Description
BRIGHTNESS Set/get window brightness
CONTRAST Set/get window contrast
IMAGE-PROP Set/get the image size
SCLR-AS Set/get the auto sync off timer
SHOW-OSD Set the OSD of the selected channel
W-BRD Set/get window border
W-HUE Set/get picture hue
W-SATURATION Set/get picture saturation
VW-POS Set/get 1x4 video wall position-H value

10.3.7.1 BRIGHTNESS
Functions Permission Transparency
Set: BRIGHTNESS End User Public
Get: BRIGHTNESS? End User Public
Description Syntax
Set: Set window brightness #BRIGHTNESSSPwin_num,valueCR
Get: Get window brightness #BRIGHTNESS?SPwin_numCR
Response
Set / Get: ~nn@CONTRASTSPwin_num,valueCR LF
Parameters
win_num – 1 (OUT A), 2 (OUT B), 3 (OUT C), 4 (OUT D), * (All)
value – 0~100
K-Config Example
Set brightness of OUT A to 56:
“#BRIGHTNESS 1,56”,0x0D

10.3.7.2 CONTRAST
Functions Permission Transparency
Set: CONTRAST End User Public
Get: CONTRAST? End User Public
Description Syntax
Set: Set window contrast #CONTRASTSPwin_num,valueCR
Get: Get window contrast #CONTRAST?SPwin_numCR
Response
Set / Get: ~nn@CONTRASTSPwin_num,valueCR LF
Parameters
win_num – 1 (OUT A), 2 (OUT B), 3 (OUT C), 4 (OUT D), * (All)
value – 0~100
K-Config Example
Set contrast of OUT A to 65:
“#CONTRAST 1,65”,0x0D

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10.3.7.3 IMAGE PROP
Functions Permission Transparency
Set: IMAGE-PROP End User Public
Get: IMAGE-PROP? End User Video
Description Syntax
Set: Set the image size #IMAGE-PROPSPP1,p2CR
Get: Get the image size #IMAGE-PROP?SPP1CR
Response
Set / Get: ~nn@IMAGE-PROPSPP1,P2CR LF
Parameters
P1 – * (All)
P2 – Aspect ratio: 1 (Full), 2 (Best Fit), 3 (PanScan, 4:3), 4 (Letter Box. 16:9)
Response triggers
Response is sent to the com port from which the Set (before execution) / Get command was received
After execution, response is sent to all com ports if CMD-NAME was set any other external control
device (button press, device menu and similar) or genlock status was changed
Notes
All 4 scalers have the same aspect ratio
K-Config Example
Set the image size to PanScan:
“#IMAGE-PROP *,3”,0x0D

10.3.7.4 SCALER-AS
Functions Permission Transparency
Set: SCLR-AS End User Public
Get: SCLR-AS? End User Audio
Description Syntax
Set: Set the auto sync off timer #SCLR-ASSPP1,P2CR
Get: Get the auto sync off timer definition #SCLR-AS?SPP1CR
Response
Set / Get: ~nn@SCLR-ASSPP1,P2CR LF
Parameters
P1 – * (All)
P2 – For setting the auto sync timer: 0 (Disable), 1 (Fast, 10sec), 2 (Slow, 2min)
Response triggers
The auto-sync feature determines whether the outputs are turned off when no video is detected on the
selected input
Notes
All 4 scalers have the same auto sync off timer
K-Config Example
Set the auto sync off timer to slow:
“#SCLR-AS *,2”,0x0D

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10.3.7.5 SHOW-OSD
Functions Permission Transparency
Set: SHOW-OSD End User Public
Get: SHOW-OSD? End User Public
Description Syntax
Set: Set the OSD of the selected channel #SHOW-OSDSPP1,P2CR
Get: #SHOW-OSD?SPp1CR
Response
Set / Get: ~nn@SHOW-OSDSPP1,P2CR LF
Parameters
P1 – * (All)
P2 – 1 (Off), 1 (On)
Response triggers
Response is sent to the com port from which the Set (before execution) / Get command was received
After execution, response is sent to all com ports if SHOW-OSD was set any other external control device
(button press, device menu and similar) or genlock status was changed
Notes
All 4 scalers have the same aspect ratio
K-Config Example
Show the OSD:
“#SHOW-OSD *,1”,0x0D

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10.3.7.6 W-BRD
Functions Permission Transparency
Set: W-BRD End User Public
Get: W-BRD? End User Public
Description Syntax
Set: Set window border #W-BRDSPid,switch,ColSpace,p1,p2,p3CR
Get: Get window border status #W-BRD?SPidCR
Response
Set / Get: ~nn@W-BRDSPid,switch,ColSpace,p1,p2,p3CR LF
Parameters
id – 1
switch - 0 (Show), 1 (Only selected), 2 (Off)
ColSpace – 0 (RGB)
P1,p2,p3 – 1,0,0 (Red), 0,1,0 (Green), 0,0,1 (Blue), 1,1,0 (Yellow), 1,0,1 (Magenta), 1,1,1
(Grey)
Response triggers
After execution, response is sent to the com port from which the Set/Get was received
After execution, response is sent to all com ports if W-BRD was set by any other external control device
(button press, device menu and similar)
Notes
For Dual and Quad modes only
K-Config Example
Show red border:
“#W-BRD 1,0,0,1,0,0”,0x0D

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10.3.7.7 W-HUE
Functions Permission Transparency
Set: W-HUE End User Public
Get: W-HUE? End User Public
Description Syntax
Set: Set picture hue #W-HUESPwin_num,valueCR
Get: Get picture hue #W-HUE?SPwin_numCR
Response
Set / Get: ~nn@W-HUESPwin_num,valueCR LF
Parameters
win_num – 1 (OUT A), 2 (OUT B), 3 (OUT C), 4 (OUT D), * (All)
value – 0~100
Response Triggers
After execution, response is sent to the com port from which the Set/Get was received
After execution, response is sent to all com ports if W-HUE was set by any other external control device
(button press, device menu and similar)
Notes
Value limits can vary for different devices
Value is a property of input connected to current window. Changing window input source might cause
changes in this value (refer device definitions)
K-Config Example
Set OUT A hue to 65:
“#W-HUE 1,65”,0x0D

10.3.7.8 W-SATURATION
Functions Permission Transparency
Set: W-SATURATION End User Public
Get: W-SATURATION? End User Public
Description Syntax
Set: Set window contrast #W-SATURATIONSPwin_num,valueCR
Get: Get window contrast #W-SATURATION?SPwin_numCR
Response
Set / Get: ~nn@W-SATURATIONSPwin_num,valueCR LF
Parameters
win_num – 1 (OUT A), 2 (OUT B), 3 (OUT C), 4 (OUT D), * (All)
value – 0~100
K-Config Example
Set OUT A saturation to 65:
“#W-SATURATION 1,65”,0x0D

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10.3.7.9 VW-POS?
Functions Permission Transparency
Set: VW-POS End User Public
Get: VW-POS?
Description Syntax
Set: Set 1x4 video wall position-H value #VW-POSSPposCR
Get: Get 1x4 video wall position-H value #VW-POS?CR
Response
~nn@VW-POSSPposCR LF
Parameters
pos – -999~0~999
K-Config Example
Set 1x4 video wall horizontal position to 45:
“#VW-POS 45”,0x0D

10.3.8 Custom Commands

Command Description
BEZEL Set/get video resolution
EDID-AUDIO Set/get EDID audio mode
IDV Set visual indication from the device
LABEL Set/get input/output label
VIEW-MOD Set/get view mode

10.3.8.1 BEZEL
Functions Permission Transparency
Set: BEZEL End User Public
Get: BEZEL? End User Audio
Description Syntax
Set: Set video wall bezel on/off H/V correction #BEZELSPid,type,switch,H,VCR
Get: Get video wall bezel switch H,/V correction status #BEZEL?SPid,typeCR
Response
~nn@BEZELSPid,type,switch,H,VCR LF
Parameters
id – 1
type – 0 (Current H/V value), 1 (Max. H/V value),
switch – 0 (Off), 1 (On)
H,V – 0~Max
Notes
Setting bezel H/V to type=1 results in an error. Bezel is not supported for 480p/576p output
Ignore bezel-H when in the 1x4 video wall mode
K-Config Example
Set the bezel to on and to 3:
“#BEZEL 1,0,1,3,3”,0x0D

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10.3.8.2 EDID-AUDIO
Functions Permission Transparency
Set: EDID-AUDIO End User Public
Get: EDID-AUDIO? End User Public
Description Syntax
Set: Set EDID audio mode #EDID-AUDIOSPmodeCR
Get: Get EDID audio mode #EDID-AUDIO?SP
Response
Set / Get: ~nn@EDID-AUDIOSPmodeCR LF
Parameters
mode – 0 (LPCM 2CH), 1 (LPCM 6CH), 2 (LPCM 8CH), 3 (BITSTREAM), 4 (HD), 5 (DISABLE)
K-Config Example
Set audio EDID mode to HD:
“#EDID-AUDIO 4”,0x0D

10.3.8.3 IDV
Functions Permission Transparency
Set: IDV End User Public
Get:
Description Syntax
Set: Set visual indication from the device #IDVCR
Get:
Response
~nn@IDVSPOKCR LF
Notes
Using this command, some devices can light a sequence of buttons or LEDs to allow identification of a
specific device from similar devices
K-Config Example
Set audio visual indication from the device:
“#IDV”,0x0D

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10.3.8.4 LABEL
Functions Permission Transparency
Set: LABEL End User Public
Get: LABEL? End User Public
Description Syntax
Set: Set input/output label #LABELSPstage,stage_id,switch,labelCR
Get: Get input/output label #LABEL?SPstage,stage_idCR
Response
~nn@LABELSPstage,stage_id,switch,labelCR LF
Parameters
stage – 0 (input), 1 (output)
stage_id – for input: 1 (IN 1), 2 (IN 2), 3 (IN 3), 4 (IN 4); for output: 1 (OUT A), 2 (OUT B), 3 (OUT C), 4
(OUT D)
switch –0 (Off), 1 (On)
label – A string of up to 12 characters
Notes
If stage_id is ignored and label string is empty, only do label on/off switch
K-Config Example
Set the IN 1 label to Blu-ray and turn it on:
“#LABEL 0,1,1,Blu-ray”,0x0D

10.3.8.5 VIEW-MOD
Functions Permission Transparency
Set: VIEW-MOD End User Public
Get: VIEW-MOD? End User Public
Description Syntax
Set: Set view mode #VIEW-MODSPmodeCR
Get: Get view mode #VIEW-MOD?SP
Response
~nn@VIEW-MODSPmodeCR LF
Parameters
mode – 0 (Seamless matrix), 1 (Dual PIP), 2 (N/A), 3 (Quad), 4 (2x2 Video wall), 5 (Dual POP), 6 (1x4
Video wall), 7 (Independent matrix)
K-Config Example
Set view mode to Quad:
“#VIEW-MOD 3”,0x0D

102 VSM-4x4A – VSM-4x4A RS-232/Ethernet Communication Protocol

10.3.9 Miscellaneous Commands
Command Description
CROP-POS Set/get 1x4 video wall crop/position On/Off
CROP Set/get 1x4 video wall crop-H value
MUTE-ANA Set/get analog audio output mute
PICTURE-RST Reset all the picture settings
PIP-POS Set/get PIP sub-window position
PIP-SIZE Set/get PIP sub-window size
PIP-SWAP Swap PIP main/sub windows

10.3.9.1 CROP-POS
Functions Permission Transparency
Set: CROP-POS End User Public
Get: CROP-POS? End User Audio
Description Syntax
Set: Set 1x4 video wall crop/position On/Off #CROP-POSSPswitchCR
Get: Get 1x4 video wall crop/position On/Off #CROP-POS?CR
Response
~nn@CROP-POSSPswitchCR LF
Parameters
switch – 0 (Off), 1 (On)
K-Config Example
Set crop to on:
“#CROP-POS 1”,0x0D

10.3.9.2 CROP
Functions Permission Transparency
Set: CROP End User Public
Get: CROP? End User Audio
Description Syntax
Set: Set 1x4 video wall crop-H value #CROPSPcropCR
Get: Get 1x4 video wall crop-H value #CROPCR
Response
~nn@CROPSPcropCR LF
Parameters
crop – 0~400
K-Config Example
Set 1x4 video wall H crop value to 32:
“#CROP 32”,0x0D

VSM-4x4A – VSM-4x4A RS-232/Ethernet Communication Protocol 103

10.3.9.3 MUTE-ANA
Functions Permission Transparency
Set: MUTE-ANA End User Public
Get: MUTE-ANA? End User Audio
Description Syntax
Set: Set analog audio output mute #MUTE-ANASPchannel,mute_modeCR
Get: Get analog audio output mute #MUTE-ANA?SPchannelCR
Response
~nn@MUTE-ANASPchannel,mute_modeCR LF
Parameters
channel – 1 (OUT A), 2 (OUT B), 3 (OUT C), 4 (OUT D), * (All)
mute_mode – 0 (Off, unmute), 1 (On, mute)
Notes
#MUTE has higher priority than #MUTE-ANA
K-Config Example
Set OUT B analog audio to mute:
“#MUTE-ANA 2,1”,0x0D

10.3.9.4 PICTURE-RST
Functions Permission Transparency
Set: PICTURE-RST End User Public
Get:
Description Syntax
Set: Reset all the picture settings #PICTURE-RSTCR
Get:
Response
~nn@PICTURE-RSTSPOKCR LF
K-Config Example
Reset all picture settings:
“#PICTURE-RST”,0x0D

104 VSM-4x4A – VSM-4x4A RS-232/Ethernet Communication Protocol

10.3.9.5 PIP-POS
Functions Permission Transparency
Set: PIP-POS End User Public
Get: PIP-POS? End User Public
Description Syntax
Set: Set PIP sub-window position #PIP-POSSPpip_no,posCR
Get: Get PIP sub-window position #PIP-POS?SPpip_noCR
Response
Set / Get: ~nn@PIP-POSSPpip_no,posCR LF
Parameters
pip_no – 1 (PIP A), 2 (PIP B)
pos – 1 (Left top), 2 (Right top), 3 (Right bottom), 4 (Left bottom)
K-Config Example
Set PIP A position to left top:
“#PIP-POS 1,1”,0x0D

10.3.9.6 PIP-SIZE
Functions Permission Transparency
Set: PIP-SIZE End User Public
Get: PIP-SIZE? End User Public
Description Syntax
Set: Set PIP sub-window size #PIP-SIZESPpip_no,sizeCR
Get: Get PIP sub-window size #PIP-SIZE?SPpip_noCR
Response
Set / Get: ~nn@PIP-SIZESPpip_no,sizeCR LF
Parameters
pip_no – 1 (PIP A), 2 (PIP B)
size – 1 (Large), 2 (Medium), 3 (Small), 4 (Off)
K-Config Example
Set PIP A size to large:
“#PIP-SIZE 1,1”,0x0D

VSM-4x4A – VSM-4x4A RS-232/Ethernet Communication Protocol 105

10.3.9.7 PIP-SWAP
Functions Permission Transparency
Set: PIP-SWAP End User Public
Get:
Description Syntax
Set: Swap PIP main/sub windows #PIP-SWAPSPpip_noCR
Get:
Response
~nn@PIP-SWAPSPpip_noCR LF
Parameters
pip_no – 1 (PIP A), 2 (PIP B)
K-Config Example
Swap Main and PIP windows A:
“#PIP-SWAP 1”,0x0D

10.3.10 Input/Output Resolutions Key

# Resolution # Resolution
0 No signal (for input) 32 1280x768p75
Native (for output
1 640x480p59 33 1280x800p60RB
2 640x480p72 34 1280x800p60
3 640x480p75 35 1280x800p75
4 640x480p85 36 1280x960p60
5 720x400p70 37 1280x1024p60
6 720x480i59 (480i59) 38 1280x1024p60CVT
7 720x480i60 (480i60) 39 1280x1024p75
8 720x480p59 (480p59) 40 1360x768p60
9 720x480p60 (480p60) 41 1366x768p60RB
10 720x576i50 (576i) 42 1366x768p60
11 720x576p50 (576p) 43 1400x1050p60RB
12 800x600p56 44 1400x1050p60
13 800x600p60 45 1440x900p60RB
14 800x600p72 46 1440x900p60
15 800x600p75 47 1440x900p75
16 800x600p85 48 1600x900p60RB
17 1024x768p60 49 1600x1200p60
18 1024x768p70 50 1680x1050p60RB
19 1024x768p75 51 1680x1050p60
20 1024x768p85 52 1920x1080p23 (1080p23)
21 1152x864p70 53 1920x1080p24 (1080p24)
22 1152x864p75 54 1920x1080p25 (1080p25)
23 1280x720p25 (720p25) 55 1920x1080p29 (1080p29)

106 VSM-4x4A – VSM-4x4A RS-232/Ethernet Communication Protocol

 # Resolution # Resolution
24 1280x720p29 (720p29) 56 1920x1080p30 (1080p30)
25 1280x720p30 (720p30) 57 1920x1080i50 (1080i50)
26 1280x720p50 (720p50) 58 1920x1080p50 (1080p50)
27 1280x720p59 (720p59) 59 1920x1080i59 (1080i59)
28 1280x720p60 (720p60) 60 1920x1080i60 (1080i60)
29 1280x720p60CVT 61 1920x1080p59 (1080p59)
30 1280x768p60RB 62 1920x1080p60 (1080p60)
31 1280x768p60 63 1920x1200p60RB

10.3.11 Error Codes

Error Description
0 No error
1 Protocol syntax error, 1st char isn’t '#'
2 Command not available in command list
3 Parameter is out of range
4
5
6 Protocol busy, UART ring buffer is overflow
7
8
9 Command is not available in current status

VSM-4x4A – VSM-4x4A RS-232/Ethernet Communication Protocol 107

 P/N: 2900- 300668 Rev: 3

SAFETY WARNING
Disconnect the unit from the power supply before opening and servicing

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