Problem Statement
Introduction
Founded in 2017, MediSync AI is a leading health-tech platform specializing in AI-driven
patient engagement, hospital workflow automation, and predictive diagnostics. The
company provides end-to-end digital healthcare solutions to hospitals, clinics, and
diagnostic centers, focusing on reducing patient wait times, optimizing doctor
schedules, and improving overall healthcare efficiency.
MediSync AI’s strengths include:
● A network of 800+ hospitals and 4,500 clinics using its AI-powered appointment
and triage system.
● Predictive analytics for disease detection, used by over 50 diagnostic labs.
● AI-assisted hospital resource planning, optimizing ICU bed allocation and
emergency response times.
● Seamless patient-doctor engagement tools, reducing appointment no-shows and
administrative bottlenecks.
As the demand for efficient and technology-driven healthcare services rises, MediSync
AI is well-positioned to redefine digital healthcare management. However, significant
challenges threaten its ability to scale effectively.
Problem Statement
Despite its innovative approach, MediSync AI faces major inefficiencies in patient flow
management, hospital resource allocation, and AI adoption reluctance. The following
key metrics highlight its challenges:
1. Increasing Patient Dropout & Appointment No-Shows:
a. 18% of patients fail to show up for scheduled appointments, leading to
wasted time slots and inefficient doctor utilization.
b. Competitive benchmarks suggest a no-show rate below 10%, but MediSync
AI’s current rate is significantly higher.
c. Existing AI-based reminders have only improved attendance by 3%,
indicating a need for better patient engagement strategies.
2. Hospital Resource Utilization & Workflow Bottlenecks:
a. ICU and emergency bed occupancy fluctuates unpredictably, leading to
12% of critical patients being transferred due to unavailability.
b. Doctor scheduling inefficiencies result in 27% idle time, impacting
revenue and increasing patient wait times.
c. AI-driven scheduling exists but lacks real-time patient inflow adjustments
and predictive demand forecasting.
Problem Statement
3. Delayed Diagnostics & Inefficient AI Adoption in Diagnosis:
a. 42% of diagnostic test results take over 48 hours, affecting timely
treatment decisions.
b. AI-powered disease prediction models are underutilized in hospitals, with
adoption limited to only 15% of partner institutions.
c. Regulatory concerns and physician resistance slow down AI integration in
critical decision-making.
Expected Outcome
MediSync AI is committed to leveraging AI and automation to improve patient experience,
hospital efficiency, and diagnostic accuracy. The company aims to:
● Reduce appointment no-show rates from 18% to below 8%, by AI-driven patient
engagement and behavioral prediction models.
● Optimize hospital workflow efficiency, ensuring ICU and emergency bed
availability is improved by 30% through real-time AI-powered bed allocation and
predictive scheduling.
● Accelerate AI adoption in diagnostics, increasing usage from 15% to at least 40%
through trust-building AI models and physician-AI collaboration frameworks.
● Cut diagnostic turnaround time from 48 hours to under 24 hours, integrating
AI-based test prioritization and workflow automation.
Participants must develop AI-driven strategies, operational solutions, and market
adoption frameworks that enable MediSync AI to scale its AI-powered healthcare
solutions efficiently.
