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Owner's Manual: LED Monitor

This owner's manual provides instructions for the LG LED Monitor models 24GS65F and 27GS65F, including assembly, usage, and troubleshooting. Key features include connecting to PCs and AV devices, adjusting settings, and installation options such as wall mounting. It emphasizes safety precautions and the importance of using genuine LG components to ensure optimal performance.

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daoduyquang22404
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© © All Rights Reserved
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0% found this document useful (0 votes)
55 views40 pages

Owner's Manual: LED Monitor

This owner's manual provides instructions for the LG LED Monitor models 24GS65F and 27GS65F, including assembly, usage, and troubleshooting. Key features include connecting to PCs and AV devices, adjusting settings, and installation options such as wall mounting. It emphasizes safety precautions and the importance of using genuine LG components to ensure optimal performance.

Uploaded by

daoduyquang22404
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 40

Owner's Manual

LED Monitor*

* L G LED Monitor applies LCD screen with LED backlights.


Please read this manual carefully before operating your set and retain it for future reference.

24GS65F
27GS65F

www.lg.com

Copyright © 2024 LG Electronics Inc. All Rights Reserved.


2

TABLE OF CONTENTS
ENGLISH

LICENSE........................................3 USING THE MONITOR............... 15 TROUBLESHOOTING................. 30


-- Connecting to a PC...................................................15
ASSEMBLING AND PREPARING.4 HDMI Connection PRODUCT SPECIFICATION....... 33
-- Supported Drivers and Software..........................4 DisplayPort Connection -- Factory Support Mode............................................37
-- Product and Button Description...........................5 -- Connecting AV Devices............................................16 -- HDMI Timing (Video).................................................39
How to Use the Joystick Button HDMI Connection -- Power LED......................................................................39
-- Moving and Lifting the Monitor............................6 -- Connecting Peripherals...........................................17
Installing on a Table Connecting Headphones
Adjusting the Stand Height
Adjusting the Angle USER SETTINGS........................ 18
Pivot Feature -- Activating the Main Menu.....................................18
Tidying up Cables Main Menu Features
Using the Kensington Lock -- User Settings................................................................20
Installing the Wall Mount Plate Menu Settings
Installing on the Wall
3

LICENSE

ENGLISH
Each model has different licenses. Visit www.lg.com for more information on the license.

The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI trade dress and the HDMI Logos are trademarks or registered
trademarks of HDMI Licensing Administrator, Inc.
4

ASSEMBLING AND PREPARING NOTE


ENGLISH

•• The components may look different from those illustrated here.


•• Without prior notice, all product information and specifications contained in this
CAUTION manual are subject to change to improve the performance of the product.
•• Always use genuine LG components to ensure safety and product performance. •• To purchase optional accessories, visit an electronics store or an online shopping
•• The product warranty will not cover damage or injury caused by the use of site, or contact the retailer from which you purchased the product.
unauthorized components. •• The power cord provided may differ depending upon the region.
•• It is recommended that use the supplied components.
•• If you use generic cables not certified by LG, the screen may not display or there
may be image noises.
•• Illustrations in this document represent typical procedures, so they may look
Supported Drivers and Software
different from the actual product. You can download and install the latest version from the LGE website (www.lg.com).
•• Do not apply foreign substances (oils, lubricants, etc.) to the screw parts when
Drivers and Software Installation Priority
assembling the product. (Doing so may damage the product.)
•• Applying excessive force when tightening screws may cause damage to the Monitor Driver Recommended
monitor. Damage caused in this way will not be covered by the product warranty. Recommended
•• Do not carry the monitor upside down by just holding the base. This may cause the
monitor to fall off the stand and could result in personal injury.
•• When lifting or moving the monitor, do not touch the monitor screen. The force
applied to the monitor screen may cause damage to it.
•• For wave pattern on appearance, unlike the general method of coating, it’s applied
to added glittering material in raw material.With no peeled-off appearance, it has
good durability. Please use it with confidence because there is no problem in using
the product at all.
5

Product and Button Description How to Use the Joystick Button


You can easily control the functions of the monitor by pressing the joystick button or

ENGLISH
moving it left/right with your finger.

Basic Functions

Press the joystick button once with


Power on
your finger to turn on the monitor.

Press and hold the joystick button


Joystick Button Power off once with your finger to turn off the
monitor.

Volume You can control the volume by moving


/
control the joystick button left/right.

Controls
You can control the screen’s brightness
/ screen
by moving the joystick button up/down.
brightness

NOTE
•• The joystick button is located at the bottom of the monitor.
6

Moving and Lifting the Monitor


ENGLISH

When moving or lifting the monitor, follow these instructions to prevent the monitor
from being scratched or damaged and to ensure safe transportation, regardless of
its shape or size.
•• Place the monitor in the original box or packing material before attempting to
move it.
•• Before moving or lifting the monitor, disconnect the power cord and all other
cables.
•• Hold the bottom and side of the monitor frame firmly. Do not hold the panel itself. •• When holding the monitor, the screen should face away from you to prevent it
from being scratched.
•• When transporting the monitor, do not expose the monitor to shock or excessive
vibration.
•• When moving the monitor, keep it upright and never turn the monitor on its side or
tilt it sideways.

CAUTION
•• Avoid touching the monitor screen as much as possible.
-- This may result in damage to the screen or some of the pixels used to create
images.
7

•• If you use the monitor panel without the stand base, its joystick button may cause Installing on a Table
the monitor to become unstable and fall, resulting in damage to the monitor or
•• Lift the monitor and place it on the table in an upright position. Place the monitor

ENGLISH
human injury. In addition, this may cause the joystick button to malfunction.
at least 100 mm away from the wall to ensure sufficient ventilation.

100 mm
100 mm

100 mm
100 mm
8

Adjusting the Stand Height


CAUTION
1 Place the monitor mounted on the stand base in an upright position.
ENGLISH

•• Unplug the power cord before moving or installing the monitor. There is risk of
electric shock. 2 Handle the monitor with both hands for safety.
•• Make sure to use the power cord that is provided in the product package and
Max. 110.0 mm
connect it to a grounded power outlet.
•• If you need another power cord, please contact your local dealer or the nearest
retail store.

WARNING

•• When adjusting the screen height, do not place your hand on


the stand body to avoid injury to your fingers.
9

Adjusting the Angle


WARNING
1 Place the monitor mounted on the stand base in an upright position.

ENGLISH
•• To avoid injury to the fingers when adjusting the screen, do not hold the lower part
2 Adjust the angle of the screen. of the monitor’s frame as illustrated below.
The angle of the screen can be adjusted forward or backward from -5° to 15° for a
comfortable viewing experience.

Rear Front

•• Be careful not to touch or press the screen area when adjusting the angle of the
monitor.
10

Pivot Feature 2 Adjust the angle of the monitor in the direction of the arrow as shown in the
figure.
ENGLISH

The pivot feature allows the monitor to rotate 90° clockwise.

Head

Stand 3 Rotate the monitor clockwise as shown in the figure.

WARNING
•• To avoid scratching the stand base, make sure that when rotating the monitor
using the pivot feature, the stand does not make contact with the monitor.
1 Raise the monitor to the maximum height.
11

4 Complete the installation by rotating the monitor 90° as shown below. Tidying up Cables
Arrange the cables using the cable holder as shown in the illustration.

ENGLISH
(27GS65F)

NOTE
•• Auto Pivot feature of the display is not supported.
•• The screen can be rotated easily using the screen pivot shortcut key provided
with your Windows operating system. Note that some Windows versions and
some graphics card drivers may use different settings for the screen pivot key or
may not support the pivot key at all.
(24GS65F,27GS65F)
12

Using the Kensington Lock Installing the Wall Mount Plate


The connector for the Kensington security system is located at the bottom of the This monitor meets the specifications for the wall mount plate or other compatible
ENGLISH

monitor. devices.
For more information on installation and usage, refer to the Kensington lock owner’s 1 Place the screen face down. To protect the monitor panel (screen), cover the
manual or visit the website at http://www.kensington.com. surface with a soft cloth or the monitor protection pad included in the product
Connect the monitor to a table using the Kensington security system cable. package.
2 Remove the four screws tightened on the back of the monitor.
3 Place the wall mount plate onto the monitor and align it with the screw holes.
4 Tighten the four screws using a screwdriver to fix the plate to the monitor.

NOTE
•• The wall mount plate is sold separately.
•• For more information on installation, refer to the wall mount plate’s installation
guide.
•• Be careful not to apply too much force while mounting the wall mount plate as it
may cause damage to the screen.

NOTE
•• The Kensington security system is optional. You can obtain optional accessories
from most electronics stores.
13

Installing on the Wall To install the monitor to a wall, attach a wall mounting bracket (optional) to the back
Install the monitor at least 100 mm away from the wall and leave about 100 mm of the monitor.

ENGLISH
of space at each side of the monitor to ensure sufficient ventilation. Detailed Make sure that the wall mounting bracket is securely fixed to the monitor and to the
installation instructions can be obtained from your local retail store. Alternatively, wall.
please refer to the manual for how to install and set up a tilting wall mounting 1 If you use screws longer than the standard length, it may damage the inside of
bracket. the product.
2 A non-VESA standard screw may damage the product and cause the monitor
to fall. LG Electronics is not liable for any accidents relating to the use of non-
standard screws.
100 mm
Wall Mount (mm) 100 x 100
Standard screw M4 x L10
Number of screws 4
100 mm
100 mm Wall Mount Plate (Optional) LSW 149

100 mm
14

•• Use the wall mounting bracket and screws that conform to VESA standards.
NOTE Damage caused by the use or misuse of inappropriate components will not be
ENGLISH

•• Use the screws specified by VESA standards. covered by the product warranty.
•• The wall mount kit includes the installation guide and all necessary parts. •• When measured from the back of the monitor, the length of each installed screw
•• The wall mounting bracket is optional. You can obtain optional accessories from must be 8 mm or less.
your local dealer.
•• The length of the screw may differ for each wall mounting bracket. Be sure to use Wall Mount Plate
the proper length.
•• For more information, please refer to the user manual for the wall mounting
bracket. Back of the Monitor

CAUTION
•• Unplug the power cord before moving or installing the monitor to avoid electric
Wall Mount Plate
shock.
•• Installing the monitor on the ceiling or on a slanted wall may result in the monitor Back of the
falling off, which could lead to injury. Use an authorized LG wall mount and contact Monitor
the local dealer or qualified personnel.
•• Applying excessive force when tightening screws may cause damage to the Screw
monitor. Damage caused in this way will not be covered by the product warranty. Dimensions
: M4 x L10

Max. 8 mm
15

USING THE MONITOR Connecting to a PC

ENGLISH
•• This monitor supports the *Plug and Play feature.
•• Illustrations in this manual may differ from the actual product. * Plug and Play: A feature that allows you to add a device to your computer without
Press the joystick button, go to Menu → Input, and then select the input option. having to reconfigure anything or install any manual drivers.

CAUTION HDMI Connection


•• Do not press the screen for a prolonged time. This may cause image distortion. Transmits digital video and audio signals from your PC to the monitor.
•• Do not display a still image on the screen for a prolonged time. This may cause
image retention. Use a screensaver if possible.
CAUTION
NOTE •• Using a DVI to HDMI / DP (DisplayPort) to HDMI cable may cause compatibility
issues.
•• When connecting the power cord to the outlet, use a grounded (3-hole) power
•• Use a certified cable with the HDMI logo attached. If you do not use a certified
strip or a grounded power outlet.
HDMI cable, the screen may not display or a connection error may occur.
•• The monitor may flicker when turned on in an area where the temperature is low.
•• Recommended HDMI cable types
This is normal.
-- High-Speed HDMI®/TM cable
•• Sometimes red, green, or blue spots may appear on the screen. This is normal. -- High-Speed HDMI®/TM cable with Ethernet
16

DisplayPort Connection Connecting AV Devices


Transmits digital video and audio signals from your PC to the monitor.
ENGLISH

NOTE HDMI Connection


HDMI transmits digital video and audio signals from your AV device to the monitor.
•• There may be no video or audio output depending on the DP (DisplayPort) version
of the PC.
•• If you are using a Mini DisplayPort output graphics card, use a Mini DP to DP (Mini NOTE
DisplayPort to DisplayPort) cable or gender that supports DisplayPort1.4. (sold •• Using a DVI to HDMI / DP (DisplayPort) to HDMI cable may cause compatibility
separately) issues.
•• Use a certified cable with the HDMI logo attached. If you do not use a certified
HDMI cable, the screen may not display or a connection error may occur.
•• Recommended HDMI cable types
-- High-Speed HDMI®/TM cable
-- High-Speed HDMI®/TM cable with Ethernet
17

Connecting Peripherals

ENGLISH
Connecting Headphones
Connect peripherals to the monitor via the headphones port.

NOTE
•• Peripheral devices are sold separately.
•• If you use angled earphones, it may cause a problem with connecting another external
device to the monitor. Therefore, it is recommended to use straight earphones.

Angled Straight
(Recommend)

•• Depending on the audio settings of the PC and external device, headphones and
speaker functions may be limited.
18

USER SETTINGS Button Menu Status Description


ENGLISH

Main menu disabled Enables the main menu.


Enters the Menu feature.
Activating the Main Menu Main menu enabled
(Holding down the button to turn off the monitor. You can
turn off the monitor this way at any time, including when the
1 Press the joystick button on the bottom of the OSD is on.)
monitor.
2 Move the joystick up/down ( / ) and left/right Main menu disabled Adjusts the monitor volume level.
( / ) to set the options.
3 Press the joystick button once more to exit the Main menu enabled Enters the Input features.
main menu.
Main menu disabled Adjusts the monitor volume level.

Main menu enabled Enters the Game Mode feature.

Main menu disabled Adjusts the monitor brightness level.

Main menu enabled Turns off the monitor.

Joystick Button Main menu disabled Adjusts the monitor brightness level.

Main menu enabled Exits the main menu.


19

Main Menu Features

ENGLISH
Main Menu Description

: Power Off Turns off the monitor.

: Input Sets input mode.

: Game Mode Sets the game mode for gaming.

: Menu Configures the screen settings.

: Exit Exits the main menu.


20

User Settings
ENGLISH

Menu Settings
1 To view the OSD menu, press the joystick button at the bottom of the monitor and then enter the Menu.
2 Move the joystick up/down and left/right to set the options.
3 To return to the upper menu or set other menu items, move the joystick to or pressing ( ) it.
4 If you want to exit the OSD menu, move the joystick to until you exit.

Game Mode Game Adjust Picture Adjust Input General


21

Game Mode on SDR(Non-HDR)signal.

Menu > Game Mode Description

ENGLISH
Gamer 1 In this mode, users can customize elements including game-related options.
Gamer 1 and Gamer 2 picture modes allow you to save two sets of customized display settings, including game-related setup
Gamer 2 options.
FPS This mode is optimized for FPS games.
RTS This mode is optimized for RTS Game.
Game Mode
Vivid Optimized the screen for vivid colors.
Reader Optimizes the screen for viewing documents. You can brighten the screen in the OSD menu.
HDR Effect Optimizes the screen for high dynamic range.
This mode is for users who cannot distinguish between red and green. It enables users with color weakness to easily distinguish
Color Weakness
between the two colors.
22

Game Mode on HDR signal.

Menu > Game Mode Description


ENGLISH

Gamer 1 In this mode, users can customize elements including game-related options.
Gamer 1 and Gamer 2 picture modes allow you to save two sets of customized display settings, including game-related setup
Gamer 2 options.
FPS This mode is optimized for FPS games.It is suitable for very dark FPS games.
RTS This mode is optimized for RTS Game.
Game Mode Vivid Optimized the screen for vivid colors.

NOTE
•• HDR content may not be operated properly depending on the Windows10 OS setting. Please check the HDR On / Off setting of Windows.
•• When the HDR function is turned on, the characters or picture quality may be poor according to Graphic card performance.
•• While the HDR function is on, screen flickering or cracking may occur when changing the monitor input or power on/off according to Graphic card
performance.
23

Menu > Game Adjust Description

ENGLISH
Provides seamless and natural images by synchronizing the vertical frequency of the input signal with that of the output
signal.

CAUTION
•• Supported Interface: DisplayPort (Adaptive-Sync), HDMI (FreeSync)
FreeSync / Adaptive- •• Supported Graphic Card : A graphic card that supports AMD’s FreeSync is necessary.
Sync •• Supported Version : Make sure to update the graphic card to the latest driver.
Game Adjust
•• For more information and requirement, refer to AMD website at http://www.amd.com/FreeSync
Extended FreeSync / Adaptive-Sync function on. (Enable wider frequency range of FreeSync function than basic mode.)
Basic FreeSync / Adaptive-Sync function on. (Enable basic frequency range of FreeSync function.)
Off FreeSync / Adaptive-Sync function off.
You can control the black contrast to have better visibility in dark scenes.
Black Stabilizer
You can easily distinguish objects on dark game screens.
24

Sets a response time for displayed pictures based on the speed of the screen.
For a normal environment, it is recommended that you use Fast.
ENGLISH

For a fast-moving picture, it is recommended that you use Faster.


Once Faster Mode is selected, Motion Blur may occur depending on the content.
Response Time Faster Sets the response time to faster.
Fast Sets the response time to fast.
Normal Sets the response time to normal.
Off Does not use the response time improvement feature.
Crosshair provides a mark on the center of the screen for First Person Shooter (FPS) games. Users can select the Crosshair that fits
Crosshair their gaming environment among four different Crosshairs.
Game Adjust
•• When the monitor is off or enters energy saving mode, the Crosshair feature is automatically turned off.
The indicator is displayed on the upper left of the screen. It will reflect the actual frame rate that is received at the
On
input.
Off Does not use the FPS Counter feature.
FPS Counter
NOTE
•• FPS Counter and Crosshair feature can not be used at the same time.
Do you want to reset your Game settings?
Game Reset No Cancel the select.
Yes Returns to the default settings.
25

Menu > Picture Adjust Description

ENGLISH
Brightness Adjusts the brightness of the screen.
Contrast Adjusts the contrast of the screen.
Sharpness Adjusts the sharpness of the screen.
Mode 1,
The higher the gamma value, the darker the image becomes. Likewise, the lower the gamma value, the lighter
Mode 2, the image becomes.
Gamma Mode 3
Mode 4 If you do not need to adjust the gamma settings, select Mode 4.
Custom The user can adjust it to red, green, or blue by customization.
Warm Sets the screen color to a reddish tone.
Color Temp Medium Sets the screen color to between a red and blue tone.
Picture Adjust Cool Sets the screen color to a bluish tone.
Manual The user can fine - tune the color temperature.
R/G/B You can customize the picture color using Red, Green, and Blue colors.
Meets the user requirements for colors by adjusting the hue and saturation of the six colors and then saving the settings.

Six Color Hue Adjusts the tone of the screen colors.


Adjusts the saturation of the screen colors. The lower the value, the less saturated and brighter the colors
Saturation
become. The higher the value, the more saturated and darker the colors become.
Sets the offset level (for HDMI only).
yy Offset: as a reference for a video signal, this is the darkest color the monitor can display.
Black Level
High Keeps the current contrast ratio of the screen.
Low Lowers the black levels and raises the white levels from the current contrast ratio of the screen.
26

On Adjusts the brightness automatically according to the screen.


DFC
Off Disables the DFC feature.
ENGLISH

Picture Adjust Do you want to reset your picture settings?


Picture Reset No Cancel the select.
Yes Returns to the default settings.
27

Menu > Input Description

ENGLISH
Input List Selects the input mode.
Adjusts the aspect ratio of the screen.
Full Wide Displays the video in widescreen, regardless of the video signal input.
Aspect Ratio Original Displays video according to the aspect ratio of the video signal input.
Input NOTE
•• The display may look the same for Full Wide and Original options at the recommended resolution. (1920 x 1080)
When automatic input switch is set to On, display will automatically switch to new input when connected.
Auto Input Switch On Enables Auto Input Switch.
Off Disables Auto Input Switch.
28

Menu > General Description


ENGLISH

Language Sets the menu screen to the desired language.


User-defined Key 1 You can customise the main menu to access your preferred menu easily.
User-defined Key 2 User-definded Key 1 and User-definded Key 2 appear at the left/right of the main menu.
High Saves energy using the high-efficiency SMART ENERGY SAVING feature.
Low Saves energy using the low-efficiency SMART ENERGY SAVING feature.
SMART ENERGY Off Disables the SMART ENERGY SAVING feature.
SAVING NOTE
•• The value of energy saving data may differ depending on panel and panel suppliers.
•• If you select the option of SMART ENERGY SAVING is High or Low, monitor luminance become lower or higher depend on source.
General
On The power LED turns on automatically.
Power LED
Off The power LED turns off.
When Deep sleep mode is enabled, power consumption is minimized while the monitor is in standby mode.
On Enables Deep sleep Mode.
Deep Sleep Mode Off Disables Deep sleep Mode.

NOTE
•• If Deep Sleep Mode is Off, monitor only turns off the back light while the monitor is standby mode.
Feature that automatically turns off the monitor when there is no movement on the screen for a period of time. You can set a
Automatic Standby timer for the auto-off function. (8H, 6H, 4H and Off)
29

Please set the Input Compatibility Version to match the version of the connected external device.

ENGLISH
2.0/1.4
Input Compatibility HDMI
Version If you want to use the HDR, select the Input Compatibility Version to 2.0.
1.4/1.2/1.1
DisplayPort
If you want to use the HDR, select the Input Compatibility Version to 1.4.
This feature lets you set the sound generated from Buzzer when your monitor powers on.
Buzzer On Enables your monitor's Buzzer.
Off Disables your monitor's Buzzer.
This feature disables the configuration and adjustment of menus.
General
On Enables OSD Lock.

OSD Lock Off Disables OSD Lock.

NOTE
•• All features are disabled except Brightness, Contrast in Picture Adjust, Input, OSD Lock and Information in General.
Information The display information will be shown the Total Power On Time, Resolution.
Do you want to reset your settings?
Reset to Initial No Cancel the select.
Settings
Yes Returns to the default settings.
30

TROUBLESHOOTING
ENGLISH

Nothing is displayed on the screen.


Is the monitor's power cord plugged in? •• Check if the power cord is correctly plugged into the power outlet.
Is the power LED on? •• Check the power cable connection and press the power button.
Is the power on and the power LED •• Check that the connected input is enabled (Menu > Input).
displaying white?
Is the power LED blinking? •• If the monitor is in sleep mode, move the mouse, or press any key on the keyboard, to switch the display on.
•• Check if the computer is turned on.
Is the The screen is not currently set •• This occurs when signals transferred from the PC (graphics card) are out of the recommended horizontal or vertical frequency
to the recommended resolution. If you range of the monitor. Please see the Product Specification section of this manual to set the appropriate frequency.
have no video or the screen flickers,
see the troubleshooting guide in the
product owner’s manual. message being
displayed?
Is the No Signal message being •• This is displayed when the signal cable between the PC and the monitor is missing or disconnected. Check the cable and
displayed? reconnect it.
Have you installed the display driver? •• Be sure to install the display driver from our web site: http://www.lg.com.
•• Make sure to check if the graphics card supports Plug and Play function.

Some features are disabled.


Are some functions not available when •• The OSD is locked. Go to Menu > General and set OSD Lock to Off.
you press the Menu button?
31

The screen retains an image.

ENGLISH
Does image sticking occur even when the •• Displaying a still image for a prolonged time may cause damage to the screen, resulting in the retention of the image.
monitor is turned off? •• To extend the lifetime of the monitor, use a screensaver.

Screen display is unstable and shaky. / Images displayed on the monitor leave shadow trails.
Did you select the appropriate resolution? •• If the selected resolution is HDMI 1080i 60/50 Hz (interlaced), the screen may be flickering. Change the resolution to 1080p or
the recommended resolution.

NOTE
•• Vertical Frequency: In order to display an image, the screen must be refreshed dozens of times per second, like a fluorescent lamp. The number of times the screen is refreshed
per second is called vertical frequency, or refresh rate, and is represented by Hz.
•• Horizontal Frequency: The time it takes to display one horizontal line is called the horizontal cycle. If 1 is divided by the horizontal interval, the result is the number of horizontal
lines displayed per second. This is called horizontal frequency and is represented by kHz.
•• Check if the graphics card’s resolution or frequency is within the range allowed by the monitor and set it to the recommended (optimal) resolution Control Panel > Display >
Menu in Windows. (The settings may differ depending on the operating system (OS) you use.)
•• Not setting the graphics card to the recommended (optimal) resolution may result in blurred text, a dimmed screen, a truncated display area or misalignment of the display.
•• The setting methods may be different depending on the computer or operating system, and some resolutions may not be available depending on the performance of the
graphics card. If this is the case, contact the manufacturer of the computer or graphics card for assistance.
•• Some graphics cards may not support 1920 x 1080 resolution. If the resolution cannot be displayed, contact the manufacturer of your graphics card.
32

The display color is abnormal.


ENGLISH

Does the display appear discolored •• Set the color to 24 bit (true color) or higher. In Windows, go to Control Panel > Display > Menu > Color Quality. (The settings
(16 colors)? may differ depending on the operating system (OS) you use.)
Does the display color appear unstable or •• Check if the signal cable is connected properly. Reconnect the cable or reinsert the PC's graphics card.
monochrome?
Are there spots on the screen? •• When using the monitor, pixilated spots (red, green, blue, white, or black) may appear on the screen. This is normal for an LCD
screen. It is not an error, nor is it related to the monitor's performance.

No sound from the headphone port.


Are images displayed using DP •• Make sure that the headphone port connections are made properly.
(DisplayPort) or HDMI input without •• Try increasing the volume with the joystick.
sound? •• Set the audio output of the PC to the monitor you are using. On Microsoft Windows, go to Control Panel > Hardware and
Sound > Sound > set the Monitor as default device. (The settings may differ depending on the operating system (OS) you use.)
33

PRODUCT SPECIFICATION

ENGLISH
24GS65F
LCD Screen Color Depth 8-bit color is supported.
Resolution Max Resolution 1920 x 1080 @ 180 Hz
Recommended Resolution 1920 x 1080 @ 180 Hz
Power Sources Power Rating 19 V 1.6 A
AC/DC Adapter ADS-45SQ-19-3 19032E type, manufactured by SHENZHEN HONOR ELECTRONIC
Or ADS-45FSQ-19 19032EPG-1 type, manufactured by SHENZHEN HONOR ELECTRONIC
Or ADS-45FSQ-19 19032EPK-1 type, manufactured by SHENZHEN HONOR ELECTRONIC
Or ADS-45FSQ-19 19032EPCU-1 type, manufactured by SHENZHEN HONOR ELECTRONIC
Or ADS-45FSQ-19 19032EPBR-1 type, manufactured by SHENZHEN HONOR ELECTRONIC
Or ADS-45FSQ-19 19032EPI-1 type, manufactured by SHENZHEN HONOR ELECTRONIC
Or AD10550LF type, manufactured by PI Electronics (H.K.) Ltd.
Or AD2138S20 type, manufactured by PI Electronics (H.K.) Ltd.
Or AD2138620 type, manufactured by PI Electronics (H.K.) Ltd.
Output: 19 V 1.7 A
Environmental Conditions Operating Conditions Temperature 0 °C to 40 °C
Humidity Less than 80 %
Storing Conditions Temperature -20 °C to 60 °C
Humidity Less than 85 %
34

Dimensions Monitor Size (Width x Height x Depth)


ENGLISH

With Stand 540.8 x 551.1 x 291.2 (mm)


Without Stand 540.8 x 323.8 x 42.8 (mm)
Weight (Without Packaging) With Stand 5.6 kg
Without Stand 3.4 kg
Specifications are subject to change without notice.
The symbol means alternating current, and the symbol means direct current.
The Power Consumption level can be different by operating condition and monitor setting.
35

PRODUCT SPECIFICATION

ENGLISH
27GS65F
LCD Screen Color Depth 8-bit color is supported.
Resolution Max Resolution 1920 x 1080 @ 180 Hz
Recommended Resolution 1920 x 1080 @ 180 Hz
Power Sources Power Rating 19 V 2.0 A
AC/DC Adapter ADS-45SN-19-3 19040G type, manufactured by SHENZHEN HONOR ELECTRONIC
Or ADS-45SQ-19-3 19040E type, manufactured by SHENZHEN HONOR ELECTRONIC
Or ADS-45FSQ-19 19040EPG-1 type, manufactured by SHENZHEN HONOR ELECTRONIC
Or ADS-45FSQ-19 19040EPK-1 type, manufactured by SHENZHEN HONOR ELECTRONIC
Or ADS-45FSQ-19 19040EPCU-1 type, manufactured by SHENZHEN HONOR ELECTRONIC
Or ADS-45FSQ-19 19040EPBR-1 type, manufactured by SHENZHEN HONOR ELECTRONIC
Or AD10530LF type, manufactured by PI Electronics (H.K.) Ltd.
Or AD2137S20 type, manufactured by PI Electronics (H.K.) Ltd.
Or AD2137620 type, manufactured by PI Electronics (H.K.) Ltd.
Output: 19 V 2.1 A
DA-48F19 type, manufactured by Asian Power Devices Inc.
Or MS-Z2530R190-048M0-E type, manufactured by MOSO POWER SUPPLY TECHNOLOGY CO LTD
Output: 19 V 2.53 A
Environmental Conditions Operating Conditions Temperature 0 °C to 40 °C
Humidity Less than 80 %
Storing Conditions Temperature -20 °C to 60 °C
Humidity Less than 85 %
36

Dimensions Monitor Size (Width x Height x Depth)


ENGLISH

With Stand 614.2 x 575.9 x 291.2 (mm)


Without Stand 614.2 x 364.8 x 51.7 (mm)
Weight (Without Packaging) With Stand 7.2 kg
Without Stand 5.1 kg
Specifications are subject to change without notice.
The symbol means alternating current, and the symbol means direct current.
The Power Consumption level can be different by operating condition and monitor setting.
37

Factory Support Mode

ENGLISH
HDMI

Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) Polarity (H/V) Remarks

640 x 480 31.469 59.940 -/-


800 x 600 37.879 60.317 +/+
1024 x 768 48.363 60.004 -/-
1280 x 1024 79.976 75.025 +/+
1920 x 1080 67.500 60.000 +/+
Recommended Timing
1920 x 1080 67.500 60.000 +/+
- Input Compatibility Version : 1.4
1920 x 1080 84.364 74.990 +/+
1920 x 1080 137.260 119.982 +/+
2560 x 1440 111.857 74.971 +/-
1920 x 1080 166.587 143.981 +/-
Recommended Timing
1920 x 1080 198.317 179.961 +/- - Input Compatibility Version : 2.0
(24GS65F)
Recommended Timing
1920 x 1080 205.918 179.998 +/- - Input Compatibility Version : 2.0
(27GS65F)
38

DP
ENGLISH

Resolution Horizontal Frequency (kHz) Vertical Frequency (Hz) Polarity (H/V) Remarks

640 x 480 31.469 59.940 -/-


800 x 600 37.879 60.317 +/+
1024 x 768 48.363 60.004 -/-
1280 x 1024 79.976 75.025 +/+
1920 x 1080 67.500 60.000 +/+
1920 x 1080 67.500 60.000 +/+
1920 x 1080 84.364 74.990 +/+
2560 x 1440 111.857 74.971 +/-
1920 x 1080 166.587 143.981 +/-
Recommended Timing
- Input Compatibility Version : 1.2
1920 x 1080 198.317 179.961 +/-
- Input Compatibility Version : 1.4
(24GS65F)
Recommended Timing
- Input Compatibility Version : 1.2
1920 x 1080 205.918 179.998 +/-
- Input Compatibility Version : 1.4
(27GS65F)
39

HDMI Timing (Video)

ENGLISH
Preset Mode Horizontal Frequency (kHz) Vertical Frequency (Hz) Remarks
480P 31.5 60
720P 45 60
1080P 67.5 60
1080P 135 120 Only HDMI 2.0 and HDMI Freesync

Power LED
Mode LED Color
On Mode Red (For a few seconds)
Sleep Mode (Standby Mode) Off
Off Mode Off
The model and serial number of the product are located on the back and on one side of
the product.
Record them below in case you ever need service.

Model
Serial No.

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