Mahmoud Sabry Mobile +201158999301 Email: msabry1668@gmail.

com
Dynamic and results-oriented IT Project Manager with over 20 years of experience in managing and delivering large-scale IT
projects, digital transformations, and enterprise systems across the Gulf, Middle East, and Central Asia. Proven expertise in
aligning technology strategies with business objectives, optimizing operational performance, and ensuring compliance with
international standards. Skilled at leading cross-functional teams, mitigating risks, and driving projects to successful completion
within budget and deadlines. Proficient in cloud computing, AI, ERP systems, and big data analytics. Played vital role in
accomplishing various projects. Demonstrated strong competencies in applying fact-based approach to achieve goals,
fast track achiever with analytical aptitude. Eager contribute and work actively to any reputed enterprise where
experience and knowledge will have a valuable impact.
Core Competencies

• Project I& Program Management: Design, deployment, and management of complex IT ecosystems
with a focus on scalability, delivering projects with budgets up to million pounds.
• Cloud Computing & Virtualization: Expertise in AWS, Microsoft Azure, and Google Cloud platforms
for scalable solutions.
• Cybersecurity & Risk Management: Leading initiatives to secure corporate networks, implement
encryption, and mitigate risks across enterprise systems.
• Digital Transformation Leadership: Implementing and managing end-to-end digital transformations,
including the integration of AI, automation, and IoT.
• Data Management & Big Data: Strong skills in managing data architecture, database systems, and data
analytics for strategic decision-making.
• ERP Implementation & Integration: Proven experience in managing ERP systems such as SAP, Oracle,
and Microsoft Dynamics & POS Systems NCR /EMC Micros and ITIL System
• IT Governance & Compliance: Ensuring adherence to international standards (ISO 27001, GDPR, etc.)
and regulatory requirements.
• Team Leadership & Development: Managing and mentoring large IT teams, fostering a collaborative
and high-performance culture.
QUALIFICATIONS / EDUCATION 2015
ITIL – Operational Support and Analysis (OSA) – Dubai , UAE 2015-2015
Master of Business Administration – Marketing & Research, University of Atlanta, USA 2011-2012
Bachelor of Computer Sciences, Modern Academy-Cairo, Egypt 1996-2001
CAREER SNAPSHOT / Professional Experience
Senior IT Systems Manager & Digital Marketing Consultant– KSA Nov 2024 – Dec 2024
- Developed and executed digital marketing strategies, leading to a 25% increase in online traffic and
a 25%improvement in lead conversion rates.
- Led SEO and SEM campaigns, enhancing organic search rankings by 20% and achieving high ROI on paid
campaigns through Google Ads and Facebook Ads.
- Advised senior management on leveraging technology for brand positioning, improving customer
engagement, and boosting brand awareness.

Senior IT Systems Manager– Happy Joes Pizza & Ice Cream, Cairo, Egypt May 2022 – Nov 2023
• Led the design and deployment of an enterprise-wide cloud infrastructure using AWS and Oracle,
enabling the company to scale operations and streamlining processes across finance, HR, and supply chain
reduce on-premise hardware costs by 30%.
• Directed the implementation of an AI-powered data analytics platform, which improved business
intelligence capabilities and facilitated data-driven decision-making across departments.
• Managed the cybersecurity program, reducing security breaches by 50% during implementing multi-
layered security hardware and improving employee training on data protection.
• Spearheaded the digital transformation of the company, introducing innovative tools such as Robotic
Process Automation (RPA) and IoT-based solutions, leading to 40% increased operational efficiency.
• Led a team of 20+ IT professionals, providing mentorship and guiding them through complex technical
projects to improve team skills and productivity.
• Created the Happy Joes brand from scratch with all need projects to operate head office & stores and call center, within
Cambria Cambrian accomplished the opening less than a 3 month.
• Design and build POS sites ,implement POS zone inside each location ,adding the needed equipment to serve the
company needs , and telecommunication methods ,adapt the POS software to execute control procedure over each store
,to ensure non-human mistaken actions, training cashier /managers.
• implementation IT systems infrastructure within network routers /switches technology, control activities; monitors,
evaluates the completion of the projects, implement, within all the required technology of the head office & the external
 locations. Between front office & back office and head office the ERP Servers within the VPN connection and connections.
• Responsible of all the IT department communications and business & non-business platform within applications.
integration, execute servers interface, deal with Azure implement SharePoint forums, BI Powers. Create IT Policy &
procedures, deal with IT department Budget, handle the vendor and outsource team.
IT Country Manager, Global Information System – Abbott, Cairo, Egypt Dec 2021 – Apr 2022
• Managed and optimized the company’s ERP system , streamlining business processes, improving inventory
management, and integrating financial operations, resulting in a 25% reduction in operational costs.
• Implemented a comprehensive data governance strategy, ensuring data quality, compliance with
regulations, and security across the enterprise, which reduced data-related incidents by 35%.
• Successfully integrated big data analytics tools to enhance market trend analysis, improve forecasting
accuracy, and support business strategy decisions.
• Worked closely with C-suite executives to align IT strategies with business objectives, ensuring
technology investments directly contributed to company growth.
• Responsible of BTS Department requirement, deal with the conflicts, handle the end user experience, and resolve
outcome problems. Operate LAN\WAN connections, handle the escalations and evaluating, implementing, and operate
the IT resources, within ensure the effective delivery models and maximizing the value-add of technology resources,
Implement the policy & procedures of Abbott international, manage the IT Assets, and IT warehouse transactions,
operate Abbott business application, tracking system , onboarding & off boarding transactions , Implement ITIL process .
• Assume full responsibility of business communication, IT interaction with spectrum of clients and vendor, partners,
display high quality, prompt and professional service to achieve client satisfaction and to develop good working
relations.
Regional Service Desk & WEB Admin, Central Asian & Levant - Apr 2003 – Jun 2017
(Americana) -UAE
• Oversaw the transformation of IT operations through the adoption of cloud services and AI automation, Jan 20
leading to a 20% reduction in infrastructure costs and a 35% increase in service delivery efficiency.
• Led a cybersecurity overhaul, enhancing the company’s security posture by introducing real-time threat
monitoring and data encryption systems.
• Managed IT budgets of over AED 3M, ensuring optimal resource allocation and cost-effectiveness while
maintaining high operational standards.
• Directed large-scale system migrations, integrating various IT systems into a unified platform, ensuring
seamless business continuity during the transition.
• Directed the management of the company’s enterprise IT infrastructure, ensuring the stability and
security of critical systems across multiple locations in Gulf and the Central Asian within Levant.
• Spearheaded the E-commerce adoption strategy, migrating on-premise applications to Cloud and Azure,
which improved system uptime and performance by 40%.
• Led a team responsible for maintaining and optimizing databases, improving access time and storage
management, and integrating business models to optimize operations.
• Design & Managed Service Desk system landscape across the different corporate companies and locations, produce the
KPIs & graphs reports. Approved change management requests, and IT document flow cycle, within escalations control
• Support and Maintain Different Types of hospitality software, hardware devices, and business applications
• Operate LAN\WAN connections to run applications such as Data Center, E-mail, and clouds and ensure the internal and
external environments able to reach for the company resources.
• Developing documentation for the systems / services, and manage tender processes, as required.
• Implemented the ITIL cross over corporate companies and & sites, include the influence and stakeholders training.
• Document stages progress like project file, project log. Present interim results and carry out reviews.

Key ACHIEVEMENTS
• Hailed as the 2012 YUM International Project Champion.
• Digital Transformation Leadership: Successfully led the company’s shift to a fully cloud-based
infrastructure, which reduced IT overhead costs by 750,000 AED and improved scalability for future
growth.
• ERP Optimization: Managed the optimization of the company’s ERP system , improving operational
efficiency and reducing errors by 35% through streamlined workflows.
• Security Enhancement: Established a comprehensive cybersecurity framework, significantly reducing
the number of external and internal security incidents by 15% in Kazakhstan .
• Cost Reduction: Managed IT budgets exceeding 1M and successfully reduced operational expenses
by 15% through strategic technology upgrades and vendor negotiations.
Egypt