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Adarsh Jha Resume

Adarsh Jha is a Jr. Techno Functional Consultant with experience in enhancing system efficiency and client satisfaction at IBSL through business process analysis and solution implementation. He has skills in ERP Next, workflow configuration, and user training, and has worked on troubleshooting and documentation for client systems. Adarsh holds a B.Tech in Computer Science and has completed internships focusing on software engineering and system performance.

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Utkarsh Singh
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29 views2 pages

Adarsh Jha Resume

Adarsh Jha is a Jr. Techno Functional Consultant with experience in enhancing system efficiency and client satisfaction at IBSL through business process analysis and solution implementation. He has skills in ERP Next, workflow configuration, and user training, and has worked on troubleshooting and documentation for client systems. Adarsh holds a B.Tech in Computer Science and has completed internships focusing on software engineering and system performance.

Uploaded by

Utkarsh Singh
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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ADARSH JHA

Bilaspur, India 495224 • +917471172133 • [email protected]

Professional Summary

Driven Jr. Techno Functional Consultant with a proven track record at IBSL, enhancing system
efficiency and client satisfaction through expert Business Process Analysis and effective team
communication. Excelled in solution implementation and workflow configuration, significantly
improving business workflows and software system design.

Skills

• ERP Next • Team Communication


• Business Process Analysis • Solution Implementation
• User Training • Workflow configuration
• Process Review • Client training
• Client interaction • Business Workflows
• Software system design

Work History

Jr. Techno Functional Consultant, 02/2024 to Current


IBSL – Work From Home (Remote)
• Liaised between IT infrastructure team and other personnel to assist with resolution of system
issues.
• Determined proper methodologies and procedures to use based upon project specifications.
• Wrote effective documentation for each client system to deliver comprehensive sets of
requirements and alignment with business objectives.
• Professionally interacted with clients to assess business requirements and determine software
needs.
• Troubleshot incidents reported by end-users to schedule system changes and identify
permanent solutions.
• Worked with key internal partners to distill complex concepts into pragmatic and simplified
solutions.
• Developed reports using SQL server reporting services.
• Handled scripting tasks for debugging and automation.
Software Engineering Intern, 10/2023 to 01/2024
IBSL – Remote
• Provided software and hardware troubleshooting to maintain performance levels.
• Collaborated with software engineers to develop and test application procedures for system
efficiency.
• Tested and verified defects, conducting automated trials of root-cause failures.

Education

B.Tech(CSE): 09/2024
ISBM - Raipur

Senior Secondary School: 06/2020


Indian Public School – Madhubani,Bihar,India
• Final Grade: 63.8%

Secondary School: 06/2018


Indian Public School - Madhubani,Bihar,India
• Final Grade: 57.8%

Certifications

• Python Programming
• Java

Languages Used Currently

• [email protected] – This is Python version 3.12, a programming language widely used for web development,
automation, data science, and more.

• git – A distributed version control system used for tracking changes in source code, collaborating on
projects, and managing code repositories.

• Redis – An in-memory data structure store, commonly used as a database, cache, and message broker for
fast data retrieval.

• [email protected] – MariaDB version 10.6, a relational database management system (RDBMS) that is a fork
of MySQL, used to store structured data.

• node@18 – Node.js version 18, a runtime environment that allows JavaScript to run on the server side, often
used for building web applications.

• PostgreSQL – PostgreSQL, an open-source, powerful relational database management system known for its
robustness and extensibility.

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