Department: Master of Business Administration Academic Semester: Odd 2023-24

Semester: II Section: NA Course Code: 1.4 Contact Hrs /week: 06

Course name: Operations Research No. of Credits: 4
Designation: Assistant
Course Facilitator: Sushma J
Professor
CIE:30 Marks SEE: 70 Marks Exam Hours: 03

1. BRIEF COURSE OUTLINE

Operations Research involve the systematic investigation of phenomena using statistical,
mathematical, or computational techniques. These methods are widely used across various
disciplines like economics, psychology, business, and natural sciences to analyze numerical
data and uncover patterns, relationships, or trends.
2. COURSE OBJECTIVES
1. Ability to understand and analyze managerial problems in industry so that they are able
to use resources (capitals, materials, staffing, and machines) more effectively.
2. Knowledge of formulating mathematical models for quantitative analysis of managerial
problems in industry.
3. Skills in the use of Operations Research approaches and computer tools in solving real
problems in industry.
4. Mathematical models for analysis of real problems in Operations Research
5. To build capabilities in the students for analyzing different situations in the industrial/
business scenario involving limited resources and finding the optimal solution within
constraints.
6. Develop mathematical skills to analyze and solve integer programming and network
models arising from a wide range of applications.

3. COURSE OUTCOMES
On successful completion of the course, the students will be able to;
1. Understand the application of Operation Research and frame a Linear Programming
Problem with solution – graphical and through solver add in excel (software).
2. Analyze any real-life system with limited constraints and depict it in a model form.

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3. Build and solve Transportation and Assignment problems using appropriate method.
4. Design and solve simple models of CPM and queuing to improve decision making and
develop critical thinking and objective analysis of decision problems.
5. Solve simple problems of replacement and implement practical cases of decision making
under different business environments.
6. Take best course of action out of several alternative courses for the purpose of achieving
objectives by applying game theory and sequencing models.
7. Understand different queuing situations and find the optimal solutions using models for
different situations.
8. Develop a report that describes the model and the solving technique, analyse the results and
propose recommendations in language understandable to the decision-making processes in
Management

4. MODULAR TOPICS (GENERIC CURRICULUM)

Module: 1 – Introduction to Operations Research – No. of Hours: 10
Pre-session David M. Lenine (2012), Quantitative Techniques for Management.
Reading Pearson Publication.
Introduction, Historical Background, Scope of Operations Research,
Features of Operations Research, Phases of Operations Research, Types
of Operations Research Models, Operations Research Methodology,
Classroom Operations Research Techniques and Tools, Structure of the
Session Mathematical Model, Limitations of Operations Research
Linear programming problem, Mathematical Formulation of LPP, Graphical
method, Simplex method (standard maximization) problems, Formulation of
duality.

RBT learning
Remembering, Understanding, Applying
level
Conceptual
Exercises/
Application Given in the Study Material
Exercises/
Case Study
Ability to understand and analyze managerial problems in industry so that
Learning
they are able to use resources (capitals, materials, staffing, and machines)
Outcome
more effectively.

Module: 2 – Minimization Techniques – No. of Hours: 12

Pre-session
Reading Cynthia Menezes Prabhu, Operations Research Techniques (2021), First
Edition, Better Yourself Books Publishing.

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 Transportation: Importance, terminologies used, methods for finding
Initial basic feasible solution; NWCM, LCM and VAM, unbalanced,
degeneracy in transportation, test for optimality (MODI method only),
Classroom
maximization problems.
Session Assignment: Introduction, Mathematical Formulation of the Problem,
Hungarian Method Algorithm, Routing Problem, Travelling Salesman
Problem.

RBT learning
Evaluate, Create
level
Conceptual
Exercises/
Application
Given in the Study Material
Exercises/
Case Study

Learning Skills in the use of Operations Research approaches and computer tools
Outcome in solving real problems in industry.

Module 3 – Sequence and Replacement – No. of Hours: 10

Pre-session David M. Lenine (2012), Quantitative Techniques for Management.
Reading Pearson Publication.
Sequencing: terminologies and notations, types of sequencing problems;
processing ‘n’ jobs through 2 machines, processing ‘n’ jobs through ‘m’
Classroom machines.
Session Replacement Models: Failure mechanism of items, assumptions of
replacement theory, types of replacement problems, replacement of items
which deteriorates with time, group replacement

RBT learning
Evaluate
level
Conceptual
Exercises/
Application Given in the Study Material
Exercises/
Case Study

Learning Solve simple problems of replacement and implement practical cases of

Outcome decision making under different business environments.

Module 4 – Network Analysis – No. of Hours: 10

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Pre-session Cynthia Menezes Prabhu, Operations Research Techniques (2021), First
Reading Edition, Better Yourself Books Publishing.
Networking Concepts; Rules for drawing network diagram; CPM
Classroom Computations: CPM Terminology, finding critical path - Different Floats;
Session PERT Computations: Computation of earliest and latest allowable times,
Probability of meeting the scheduled dates; difference between PERT
and CPM, Concept of Project Crashing
RBT learning
Evaluating & Creating
level
Conceptual
Exercises/
Application Given in the Study Material
Exercises/
Case Study

Learning Design and solve simple models of CPM and queuing to improve
Outcome decision making and develop critical thinking and objective analysis of
decision problems.

Module 5 – Game Theory – No. of Hours: 12

Pre-session Cynthia Menezes Prabhu, Operations Research Techniques (2021), First
Reading Edition, Better Yourself Books Publishing.

Introduction, Types, pure and mixed strategies with two people zero
sum game, Maximin – Minimax Principle, Saddle point, principle of
dominance. Graphical method of solving a game.
Classroom
Queuing Theory (waiting line): Single server/single queue, essential features
Session of queuing system, single queue, operating characteristics of queuing system,
probability distribution in queuing system, multi-server, description of other
queuing models (only description).

RBT learning
Evaluate
level
Conceptual
Exercises/
Application
Exercises/ Given in the Study Material

Case Study

Learning Decision theory studies the logic and the mathematical properties of
Outcome decision making under uncertainty and risk.

Module 6 – Simulation – No. of Hours: 08

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Pre-session Cynthia Menezes Prabhu, Operations Research Techniques (2021), First
Reading Edition, Better Yourself Books Publishing.

Classroom Basic concepts, procedures and application, Monte Carlo simulation

Session using Random numbers, Application of simulation in Inventory
Management, Marketing Management, Financial Management
RBT learning
Evaluate
level
Conceptual
Exercises/
Application Given in the Study Material
Exercises/
Case Study

Learning Develop a report that describes the model and the solving technique,
Outcome analyse the results and propose recommendations in language
understandable to the decision-making processes in Management

5. LIST OF RECOMMENDED AND REFERENCE TEXT BOOKS

S. Modules
Name of the Book Author(s) Publisher Edition
No. Covered
Cynthia Better
Operations Research
Menezes Yourself First
1 Techniques (2021) All
Prabhu, Books Edition,
Publishing.

Operation research,
quantitative K.K. Chawla
Kalyani Seventh
2 techniques for and Vijay All
publishers Edition
management, , Guptha,

Quantitative
Tata 4th
techniques in N.D. Vohra
3 McGraw-Hill Edition All
management, (2012),
Publications,

6. LIST OF URLs FOR FACILITATING INSTRUCTION

How does it augment the Teaching-
S. No. Description of the URL
Learning Process
1 Quantitative Research: What It Is, Types Clears doubts of any kind with respect to
& Methods Syllabus.

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 7. INSTRUCTIONAL PLAN
Sl Planned Actual Mapped Competencies
Description Methodology Remarks
No. Date Date CO (RBT Level)
Introduction, Historical Background, Scope
of Operations Research Operations
1 26.07.2024 1 PPT L1
Research Techniques and Tools

2 03.08.2024 Features of Operations Research 1 PPT L2

Phases of Operations Research, Types of 1 PPT
3 03.08.2024 Operations Research Models, Operations L2
Research Methodology
Structure of the Mathematical Model, 1 PPT
4 05.08.2024 L2
Limitations of Operations Research
Linear programming problem, Mathematical
5 06.08.2024 1 Chalk & Talk L3
Formulation of LPP
6 06.08.2024 Graphical method 2 Chalk & Talk L3
Simplex method (standard maximization) 2 Chalk & Talk
7 07.08.2024 L4
problems
Simplex method (standard maximization) 2 Chalk & Talk
8 12.08.2024 L4
problems
Simplex method (standard maximization) 2 Chalk & Talk
9 12.08.2024 L4
problems
10 19.08.2024 Formulation of duality 2 Chalk & Talk L4
Transportation: Importance, terminologies 3 Chalk & Talk
used, methods for finding Initial basic
11 19.08.2024 L1
feasible solution;

12 20.08.2024 NWCM, LCM and VAM, unbalanced, 3 Chalk & Talk L4

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 degeneracy in transportation, test for 3 Chalk & Talk
13 20.08.2024 L4
optimality (MODI method only),
MODI method only, maximization 3 Chalk & Talk
14 26.08.2024 L5
problems.
15 26.08.2024 Assignment: Introduction 3 Chalk & Talk L4

16 28.08.2024 Mathematical Formulation of the Problem, 3 Chalk & Talk L5

17 28.08.2024 Hungarian Method Algorithm, 3 Chalk & Talk L4

18 31.08.2024 Hungarian Method Algorithm, 3 Chalk & Talk L4

19 31.08.2024 Routing Problem, 3 Chalk & Talk L4

20 02.09.2024 Routing Problem, 3 Chalk & Talk L4

21 02.09.2024 Travelling Salesman Problem. 3 Chalk & Talk L5

22 04.09.2024 Travelling Salesman Problem. 3 Chalk & Talk L5

Sequencing: terminologies and notations, 5 Chalk & Talk
23 09.09.2024 L4
types of sequencing problems
processing ‘n’ jobs through 2 machines, 5 Chalk & Talk
24 10.09.2024 L4

25 11.09.2024 processing ‘n’ jobs through ‘m’ machines 5 Chalk & Talk L4
Replacement Models: Failure mechanism of 6 Chalk & Talk
26 17.09.2024 L4
items, assumptions of replacement theory,
replacement of items which deteriorates with 6 Chalk & Talk
27 18.09.2024 L3
time
28 19.09.2024 Group replacement 6 Chalk & Talk L4

29 19.09.2024 Networking Concepts; Rules for drawing 4 Chalk & Talk L3

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 network diagram; CPM Computations: CPM

Terminology, finding critical path - Different 4 Chalk & Talk

30 21.09.2024 L4
Floats;
Terminology, finding critical path - Different 4 Chalk & Talk
31 21.09.2024 L3
Floats;
PERT Computations: Computation of earliest 4 Chalk & Talk
32 23.09.2024 and latest allowable times, Probability of L3
meeting the scheduled dates;
PERT Computations: Computation of earliest 4 Chalk & Talk
33 23.09.2024 and latest allowable times, Probability of L5
meeting the scheduled dates;
difference between PERT and CPM, Concept 4 Chalk & Talk
34 30.09.2024 L5
of Project Crashing
Introduction, Types, pure and mixed 6 Chalk & Talk
35 30.09.2024 strategies with two people zero sum game, L3

Maximin – Minimax Principle, Saddle point, 6 Chalk & Talk

36 01.10.2024 principle of dominance. Graphical method L4
of solving a game.
Maximin – Minimax Principle, Saddle point, 6 Chalk & Talk
37 05.10.2024 principle of dominance. Graphical method L4
of solving a game.
Queuing Theory (waiting line): Single 7 Chalk & Talk
38 05.10.2024 L4
server/single queue,
Queuing Theory (waiting line): Single 7 Chalk & Talk
39 05.10.2024 L4
server/single queue,
essential features of queuing system, single 7 Chalk & Talk
40 07.10.2024 L3
queue,
essential features of queuing system, single 7 Chalk & Talk
41 07.10.2024 L3
queue,

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42 08.10.2024 operating characteristics of queuing system, 7 Chalk & Talk L3

43 08.10.2024 probability distribution in queuing system, 7 Chalk & Talk L4

44 09.10.2024 probability distribution in queuing system, 7 Chalk & Talk L4

45 09.10.2024 multi-server 7 Chalk & Talk L3

, description of other queuing models (only 8 Chalk & Talk
46 15.10.2024 L4
description).
description of other queuing models (only 8 Chalk & Talk
47 15.10.2024 L3
description).
Basic concepts, procedures and application, 8 Chalk & Talk
48 19.10.2024 L2
Monte Carlo simulation using Random 8 Chalk & Talk
49 19.10.2024 L1
numbers,
Application of simulation in Inventory 8 Chalk & Talk
50 19.10.2024 L4
Management,
51 21.10.2024 Marketing Management 8 Chalk & Talk L4

52 22.10.2024 Financial Management 8 Chalk & Talk L5

53 28.10.2024 Revision Chalk & Talk

54

55

56

57

58

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59

60

8. METHODOLOGY FOR CONTINUOUS INTERNAL EVALUATION (CIE) & SEMESTER END EXAMINATION (SEE)
DIRECT & INDIRECT ASSESSMENT: RUBRICS MAPPING
Continuous Internal Evaluation (CIE) – 30 Marks Semester End
RBT Level T (DA) A (DA) P (DA) CP (IDA) FA (IDA) Examination –
30 5 5 5 5 70 Marks
L1
L2
L3
L4
L5
L6

T – Internal Tests A – Assignments P – Presentation CP – Class Participation FA – Forum Activities

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9. COURSE OUTCOMEs & PROGRAM OUTCOMEs MAPPING
POs →
PO1 PO2 PO3 PO4 PO5 PO6 PO7 PO8
COs ↓
CO1
CO2
CO3
CO4
CO5
CO6
Correlation Weightage: 1 – Low, 2 – Moderate, 3 - High
10. COURSE OUTCOMEs & PROGRAM SPECIFIC OUTCOMEs MAPPING
PSOs
→ PSO1 PSO2 PSO3
COs ↓
CO1
CO2
CO3
CO4
CO5
CO6
Correlation Weightage: 1 – Low, 2 – Moderate, 3 - High
11. QUANTITATIVE ATTAINMENT MATRIX
Internal
CO1 CO2 CO3 CO4 CO5 CO6 Attainment
Assessment
Internal test
Assignment
Presentation
Average of CO

12. PROGRAM EDUCATIONAL OBJECTIVES (PEOs)

PEO 1: Students will be equipped with subject knowledge, expertise in their domain and will
be able to demonstrate effective decision making, problem-solving capability and adapt to the
dynamic global environment.
PEO 2: Students will be capable of innovating, starting new entrepreneurial ventures and be
a lifelong learner with multidisciplinary research aptitude.
PEO 3: Students will be able to think critically; communicate effectively, demonstrate
analytical skills, people skills, team spirit and leadership qualities.

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PEO 4: Students will inculcate a sense of social purpose and be able to demonstrate
professional values, cultural sensitization, ethical behaviour and integrity.
PEO 5: Students will be responsible global citizens and contribute towards inclusive growth
and sustainable development of the society and the world at large.

13. PROGRAM OUTCOMEs (POs)

PO1: Apply knowledge of management theories and practices to solve business problems
comprehensively.
PO2: Foster analytical and critical thinking skills for data-based ethical decision making.
PO3: Develop value-based transformational leadership qualities and make impact through
appropriate communication, negotiation and life skills.
PO4: Inculcate the ability to be creative, identify business opportunities, and design solutions
to start new ventures or be an intrapreneur.
PO5: Understand, analyse and communicate global, economic, technological, legal and
ethical aspects of business using multi-disciplinary approach and advanced management
techniques and technologies.
PO6: Ability to apply domain specific knowledge and skills to build competencies in their
respective functional area.
PO7: Ability to engage in research and consultancy work to contribute to new knowledge,
enhance employability through continuous learning and professional development.
PO8: Ability to understand social responsibility and contribute to for inclusive growth and
sustainable development of society and world at large.

14. PROGRAM SPECIFIC OUTCOMEs (PSOs)

PSO1: Capable of identifying business problems and design solutions and implement
effectively for real-world and research problems.
PSO2: Capable of excelling in a variety of management competitions as well as societal
challenges set out by professional bodies.
PSO3: Capable to gain knowledge in diverse areas of Management and apply that to a
successful career, entrepreneurship and higher education.

MBA/2023-24/Odd/Course Facilitator’s Master Course File