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Learning Paths(1)

The document outlines a ServiceNow Application Developer Path designed for students in the College of Science and College of Engineering, covering various courses and certifications related to application development on the ServiceNow platform. It includes topics such as App Engine Studio, Flow Designer, JavaScript, and Generative AI, along with exam preparation for Certified System Administrator (CSA) and Certified Application Developer (CAD). Additionally, it provides details on course formats, timing, and optional micro-certifications.

Uploaded by

Akhil Gaddam
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© © All Rights Reserved
Available Formats
Download as XLSX, PDF, TXT or read online on Scribd
1 views

Learning Paths(1)

The document outlines a ServiceNow Application Developer Path designed for students in the College of Science and College of Engineering, covering various courses and certifications related to application development on the ServiceNow platform. It includes topics such as App Engine Studio, Flow Designer, JavaScript, and Generative AI, along with exam preparation for Certified System Administrator (CSA) and Certified Application Developer (CAD). Additionally, it provides details on course formats, timing, and optional micro-certifications.

Uploaded by

Akhil Gaddam
Copyright
© © All Rights Reserved
Available Formats
Download as XLSX, PDF, TXT or read online on Scribd
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ServiceNow Application D

Ideal for students in thes


• College of Science
• College of Engineer

Topic

What does an Application Developer do?

Explore the seven core areas of


ServiceNow and how to navigate the
Platform.

Learn how Application Developers


can build ServiceNow applications
without writing code by utilizing App
Engine Studio.

This course covers how to use


ServiceNow Studio to add application
files to apps and how to design form
layouts.

Flow Designer is a platform feature


that enables rich process automation
capabilities in a single design
environment. Natural language is used
to configure the automation of
approvals, tasks, notifications, and
record operations without coding.
SNAF is designed to be the
introduction-to-intermediate point for
those performing ServiceNow System
Administration responsibilities within an
organization.

This course introduces ServiceNow's


revolutionary Generative AI Experience
—Now Assist—and covers its
innovative suite of generative AI
features integrated into our platform
across all workflow offerings.

Familiarize yourself with the Playbooks


interface and Process Automation
Designer canvas to organize and build
cross-enterprise workflows.

ServiceNow Reporting overview

OPTIONAL: ONLY IF STUDENT HAS


TAKEN SERVICENOW
ADMINISTRATION FUNDAMENTALS
ABOVE

Certified System Administrator


(CSA) Exam Prep

Basic introduction to JavaScript


See how to use your existing
JavaScript skills in the Now
Platform to add new functionality or
modify the baseline behavior of your
instance.

Learn how to design, build, develop,


and deploy an application in
ServiceNow.

Learn about Ui Builder and how it can


be used as a we user interface builder
within ServiceNow

Certified Application Developer


(CAD) Exam Prep
Delivery Portal Inte
ServiceNow Application Developer Path

Ideal for students in these Colleges:


• College of Sciences
• College of Engineering

Course/Content Format

A Day in the Life of an Application Developer Video

Welcome To ServiceNow# OD

Welcome to ServiceNow Micro-Certification Assessment


Micro-Certification

Introduction to App Engine Studio for Developers OD

ServiceNow Studio Overview OD

Flow Designer Fundamentals# OD

Flow Designer Micro-Certification Assessment Micro-Certification


ServiceNow Administration Fundamentals* OD

Introduction to Generative AI OD

Introduction to Playbooks and Process Automation Designer OD

Get Started with Reports OD

Study for your CSA exam

Review Certified System Administrator Blueprint

Academic Partnerships Certified System Administrator (CSA) Exam Preparation


Self-Study

Review ServiceNow Credentialing Program Guide

Search for Test Centers

System Administrator Career Journey

Learning JavaScript on the Now Platform OD


Scripting in ServiceNow Fundamentals OD

Application Development Fundamentals* OD

Ui Builder Fundamentals
OD

Ui Builder Micro-Certification

Study for your CAD exam

Review Certified Application Developer Blueprint

Academic Partnerships Certified Application Developer (CAD) Exam Preparation

Self-Study
Review ServiceNow Credentialing Program Guide

Search for Test Centers

Application Developer Career Journey


Delivery Portal Intern Bundles
loper Path 4 Crede

• Welcome to Se
leges: • Flow Desi
• Certified System Adm
• Certified Applica

Approximate
Modules & Labs
Timing

5 min

All Modules 3 hours

Complete the Micro-Certification 1.5 hours

All Modules 3.5 hours

n/a 15 min

Flow Designer Introduction


Flow Designer: Create a Flow 8 hours
Flow Designer: Create Subflows and Actions

Complete the Micro-Certification 1 hour


1: The Modernized Work Experience
2: Explore the Power of the ServiceNow Platform
3: Configure Applications for Business
4: Manage Data
18.5 hours
5: Configure Self-Service
6: Enable Productivity
7: Package Enhancements for Testing
8: Capstone Project

n/a 10 min

n/a 1 hour

Report Fundamentals
Report Types 3 hours
Report Styling and Sharing

1. Review the Certified System Administrator Mainline Exam


Blueprint for tips on studying for the Certified System
Administrator Exam.
2. Take the CSA Prep Course
2. Register to take your exam (virtually or at testing center)
Varies
(recommend 1-2
weeks minimum
The CPG contains all needed information and FAQs around study time)
obtaining a certification. Please disregard any mentions of
pricing around initial vouchers.

Register to take your exam at a testing center or virtually

Revisit the System Administrator Career Journey to take


additional/optional content and level-up in your System
Administration career

All Modules 3 hours


1: Welcome to the Show
2: Scripting Overview
3: Client Scripts + Demo
4: UI Policies
5: Catalog Client Scripts & Catalog UI Policies
6: Business Rules + Demo 13 hours
7: GlideSystem
8: GlideRecord/GlideQuery + Demo
9: Script Includes + Demo
10: Flow Designer Scripting + Demo
11: What's New in Vancouver

1: Application Development Overview


2: Application Analysis & Design
3: Create Application & Modules
4: Work with Application Forms
5: Control Access 14.5 hours
6: Automate Work
7: Import & Integrate External Data
8: Test with ATF
9: Additional Dev Topics

All Modules 6.5 hours

1. Review the Certified Application Developer Mainline Exam


Blueprint for tips on studying for the Certified Application
Developer Exam.
2. Take the CAD Prep Course
2. Register to take your exam (virtually or at testing center)
Varies
(recommend 1-2
The CPG contains all needed information and FAQs around weeks minimum
obtaining a certification. Please disregard any mentions of study time)
pricing around initial vouchers.

Register to take your exam at a testing center or virtually

Revisit the Application Developer Career Journey to take


additional/optional content and level-up in your career
beyond the CAD certification
4 Credentials Included:

• Welcome to ServiceNow Micro-Certification#


• Flow Designer Micro-Certification#
• Certified System Administrator (CSA) Voucher* (optional)
• Certified Application Developer (CAD) Voucher*

Additional Activities/Notes

Note: Micro-Certification Assessments are currently not auto-


assigned to learners. They must click on the assessment option within
the Welcome to ServiceNow course or search for it in Now Learning.

OPTIONAL

Important: The Flow Designer Fundamentals Path consists of 3


individual courses:
• Flow Designer: Introduction
• Flow Designer: Create a Flow
• Flow Designer: Create Subflows & Actions

Learners will see the three individual courses assigned to them in


Now Learning rather than "Flow Designer Fundamentals"

Note: Micro-Certification Assessments are currently not auto-


assigned to learners. They must click on the assessment option within
the Flow Designer courses or search for it in Now Learning.
See yellow section below for notes on CSA exam prep

Note: Exam retakes are NOT included in academic partnerships.


Learners will pay Kryterion directly for any retakes if they do not pass
the first time.
See grey section below for notes on CAD exam prep

Note: Exam retakes are NOT included in academic partnerships.


Learners will pay Kryterion directly for any retakes if they do not pass
the first time.

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