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A N A LY Z I N G
INTELLIGENCE
Additional Praise for Analyzing Intelligence
‘‘At last . . . a comprehensive compendium of thought and insights on the pro-
fession of analysis! A must read for anyone interested in intelligence reform,
analytic transformation, and for the fifty percent of intelligence community ana-
lysts with less than five years experience.’’
—Timothy R. Sample, president, Intelligence and National Security Alliance
and former staff director, House Permanent Select Committee on Intelligence
ROGER Z. GEORGE
JAMES B. BRUCE
Editors
⬁ This book is printed on acid-free paper meeting the requirements of the American National
Standard for Permanence in Paper for Printed Library Materials.
15 14 13 12 11 10 09 08 9 8 7 6 5 4 3 2
First printing
All statements of fact, opinion, or analysis expressed are those of the authors and do not
reflect the official positions or views of the CIA or any other U.S. government agency. Nothing
in the contents should be construed as asserting or implying U.S. government authentication
of information or agency endorsement of the authors’ views. Where appropriate, this material
has been reviewed by the CIA to prevent the disclosure of classified information.
To three pathfinders for the profession of intelligence analysis
Sherman Kent
Richards J. Heuer, Jr.
Jack Davis
Contents
Preface ix
Introduction: Intelligence Analysis—The Emergence of a Discipline 1
James B. Bruce and Roger Z. George
vii
viii 兩 Contents
ix
x 兩 Preface
occur. But we could not hope to provide a complete set of important lessons.
Thus, the other contributors to this book have multiplied our own insights expo-
nentially in understanding the origins, practices, problems, and prospects of the
craft—and aspiring profession—of intelligence analysis. Above all, we aim to
improve it.
Such ideas were also nurtured by our working on analytic tradecraft issues
while serving in different parts of the CIA. One of us worked on preparing some
of the early Alternative Analysis instructional materials for CIA analysts. The
other became a student of denial and deception as a factor degrading U.S. intelli-
gence and later served as a senior staff member on the President’s Commission
on the Capabilities of U.S. Intelligence Regarding Weapons of Mass Destruction
(the Silberman-Robb WMD Commission). Most recently, we spent time
together at the Sherman Kent School for Intelligence Analysis, where we were
deeply involved in preparing new tradecraft primers and monographs to help
overcome some of the cognitive biases and other tradecraft errors that played
such a destructive role in the intelligence failure concerning Iraqi weapons of
mass destruction.
In pursuing this project, we have benefited tremendously from the insights
gained in many conversations over the years—not always consensual—with our
contributors as well as with other intelligence colleagues and critics. We cannot
give enough credit to Richards Heuer, whose ground-breaking book Psychology
of Intelligence Analysis set the standard for serious consideration of the impact
of the cognitive dimensions of intelligence analysis. Likewise, working for and
with many of the other contributors to this volume has enriched our professional
careers as well as inspired us to try to capture what we have collectively learned
about the art and science of analysis.
Both of us owe a debt of gratitude to a number of teaching institutions, two
of which especially helped encourage our interest in preparing a book of this
nature for future analysts. In particular, Georgetown University’s Security Stud-
ies Program, where we are currently adjunct professors, has been a leader in
graduate-level intelligence studies, both a source of eager and challenging stu-
dents and an ideal incubator for the ideas found in this book. Likewise, the
National War College, where each of us has taught at separate times, sets a high
standard for professional education—a model, really, that we believe should be
emulated in a future National Intelligence University.
This book would not have been possible without the generous support of
Georgetown University’s Center for Peace and Security Studies (CPASS), the
research arm of its Security Studies Program. Through its director, Daniel
Byman, and deputy director, Ellen McHugh, CPASS has provided indispensable
resources as well as enthusiasm, advice, and many other forms of steady encour-
agement throughout our project. Richard Brown of Georgetown University
Press has been especially understanding of deadlines along with the added bur-
dens of working with intelligence practitioners, including the inconvenient but
necessary ‘‘prepublication review’’ process at the CIA. In that regard, we
appreciate the CIA’s Publication Review Board’s timely review of our manu-
script as well as excellent guidance.
Preface 兩 xi
We also must thank our wives, Cindy and Penny, for their understanding and
support, and also apologize to them for the many lost weekends, evenings, and
early mornings, when we were crafting or correcting text and sending copious
e-mails back and forth to coordinate research, rewriting, reformatting, and the
myriad details associated with our drafting and editing responsibilities. For that,
there is no way to repay our patient spouses but with love.
Last, but certainly not least, we thank Matthew Larssen, our able George-
town University research assistant, whose careful manuscript preparation, fact
checking, and mastery of style guides have made this book not only more
presentable but also more sound because of his attention to detail. Perhaps more
important, Matt was a sanity check on the themes and ideas contained in this
book. And it is for his generation of intelligence analysts that we have written it.
INTRODUCTION
SLIGHTLY MORE than half a century ago, the American scholar and
pioneering intelligence analyst Sherman Kent lamented that the U.S. intelligence
community lacked a professional literature.1 Serving as the head of the Central
Intelligence Agency’s (CIA’s) Office of National Estimates, Kent hoped to define
and develop a professional intelligence analysis discipline, noting that academic
professions could not operate without an understanding of the field or a compa-
rable body of knowledge. Today, though there is surely a large body of general
writing on intelligence, most professional intelligence analysts still share Kent’s
complaint. Indeed, many writers have instead concentrated on the past and cur-
rent failings of intelligence and policy officials, putting the record ‘‘straight’’ as
they see it, or exposing sensational intelligence operations to excite or infuriate
the public. However, they have largely neglected defining the discipline of ‘‘intel-
ligence analysis’’ or adding to the collective knowledge on what constitutes good
analytic principles and practices.
1
2 兩 James B. Bruce and Roger Z. George
Analysis is but one part, but ultimately in our view the decisive part, of the
intelligence process that produces insight for policymaking. The typical diagram
of the intelligence cycle found in figure 1 exemplifies how many see the intelli-
gence process. It starts with identifying what the customer needs (requirements)
and ends with delivering the intelligence (dissemination) to satisfy those needs.5
Despite its simplification of what is a very complex process, this conceptualiza-
tion does underline the analyst’s pivotal role in transforming information pro-
vided by various collection systems into judgment and insight for the policy
customer. Whether that information is good, bad, or somewhere in between, the
analyst must put it into a context that is relevant and useful for the policymaker.
This analysis comes in a variety of forms. Traditionally, one thinks of prod-
ucts—so-called finished intelligence analysis—which is printed and distributed
to select government users. This definition of analysis conveys, however, a mech-
anistic and also somewhat linear process, which figure 1 represents. The ‘‘pro-
duction-line’’ metaphor conjures up an image of analysts writing, reviewing,
editing, and publishing an assessment, and then moving onto the next question
or task. In reality the cognitive part of analysis is more akin to a computer
model that has been collecting and interpreting incoming data and constantly
reassessing how new data might change not only the findings but also the com-
puter model being used to organize and interpret the data. The forms that analy-
sis can take, then, are not limited to the printed or even the electronic word or
graphic. As often, ‘‘analysis’’ occurs when analysts interact with policymakers
over the telephone, via the Internet, during a videoconference, or at a meeting.
This form of intelligence support has been referred to as ‘‘analytical transac-
tions.’’ Though impossible to quantify, perhaps tens of thousands of such trans-
actions occur yearly.6 Moreover, the sharing of data, hypotheses, interpretations,
and questions among analysts, and other nongovernment experts is possibly
FIGURE 1
The Intelligence Cycle
Analysis and
production
Types of Intelligence
Human intelligence Dissemination
Signals intelligence
Source: Adapted from a briefing, The Intelligence Community, available at the Director of National Intelli-
gence website (www.dni.gov).
Intelligence Analysis—The Emergence of a Discipline 兩 3
where the most insightful cognition is occurring, rather than on the page of a
finished assessment or a PowerPoint slide.
The analytic process, then, must be understood as demanding more than just a
well-educated individual who can write concisely. The complete intelligence ana-
lyst must combine the skills of historian, journalist, research methodologist, col-
lection manager, and professional skeptic. That is, at a minimum, he or she must
demonstrate a very unique skill set:
thousands of professionals who practice the craft daily throughout the sixteen
agencies in the U.S. intelligence community. Moreover, the two most recent U.S.
intelligence failures—the September 11, 2001, terrorist attacks (failure to ‘‘con-
nect the dots’’) and Iraq’s weapons of mass destruction (WMD) (failure to accu-
rately estimate their amount or their complete absence)—are frequently cited,
correctly, as failures in analysis. A thorough survey over the past two decades of
the literature on U.S. intelligence analysis yields meager results. This book aims
to begin to fill that puzzling void.
In the past five years, the intelligence literature has been expanded by multiple
investigations into the U.S. intelligence community’s performance in the Septem-
ber 11 attacks and the Iraq war. Unfortunately, these reviews have provided us
with a rather incomplete picture on how to improve intelligence analysis. The
9/11 Commission Report provides a brilliant recounting of the hijackers’ plot
and copious recommendations on how to improve intragovernmental informa-
tion sharing and defensive measures against global terrorism. However, there is
scant attention at all devoted to understanding how analysis might have been
better and to laying out any game plan for improving intelligence analysis on
terrorism. The sound-bites that the U.S. intelligence community ‘‘lacked imagi-
nation’’ or ‘‘failed to connect the dots’’ are hardly sufficient insight on why
U.S. experts were unable to grasp the audacious nature of the threat.8 Sadly,
professionals learn little from this well-written report other than to acknowledge
that agencies should have done better at information sharing, should have been
writing more national estimates, and should have been thinking more
imaginatively.
The record is better in the reviews conducted on U.S. analysis covering Iraq’s
WMD programs. In addition to faulting collection efforts, fragmented intelli-
gence community operations, management, and other aspects of the intelligence
system, the Silberman-Robb WMD Commission was explicit in critiquing the
analytic record as well as the analytic process. The commission’s critique was
based on an in-depth examination of the analytical process involved in produc-
ing both current reporting as well as estimative intelligence on Iraq’s suspected
WMD programs, and on other cases including Libya, Afghanistan, Iran, North
Korea, and terrorism. Overall, from these cases the report found a ‘‘lack of
rigorous analysis.’’ In particular, it found ‘‘finished intelligence that was loosely
reasoned, ill-supported, and poorly communicated,’’ and ‘‘too many analytical
products that obscured how little the intelligence community actually knew
about an issue and how much their conclusions rested on inferences and
assumptions.’’9
Although the WMD Commission noted several analytical successes, such as
with some intelligence on Libya and the A. Q. Khan nuclear proliferation net-
work, it also found a preponderance of ‘‘serious analytical shortcomings.’’ These
included
Intelligence Community in which analysts had a difficult time stating their assump-
tions up front, explicitly explaining their logic, and, in the end, identifying unam-
biguously for policymakers what they do not know. In sum, we found that many
of the most basic processes and functions for producing accurate and reliable intel-
ligence are broken and underutilized.10
To understand analysis and how to improve it, one must understand how it fits
into the actual policymaking process here in the United States. Certain realities
6 兩 James B. Bruce and Roger Z. George
In light of the vast array of information at their disposal, it is fair to ask: Why
should senior policymakers pay attention to intelligence? This is not a rhetorical
question. Given their extremely tight schedules, long hours, and heavy work-
loads, decision makers have to be quite selective in what they read and who
they see. For their part, intelligence analysts can never assume access to senior
policymakers or that their written products will even be read by the customer(s)
for whom they were expressly prepared. Why should policymakers bother with
intelligence?
The short answer is that intelligence, especially finished intelligence—the ana-
lytical products and the on-call expertise of the analysts who produce them—
bring value added to the national security policymaking process. Most policy
officials appreciate this. This is more true after September 11, 2001, than before
when skeptical policymakers began to grasp the idea that intelligence reporting,
for all its shortfalls, was typically as good as or better than the competition. In
general, the ability of intelligence analysts to command policymakers’ attention
is the result of the value added they bring to decision making: intelligence collec-
tion, analytical expertise, objectivity, and timeliness. We examine these four
aspects found in the 1962 Cuban missile crisis as an illustration of successful
intelligence performance.
Collection
Intelligence analysts enjoy a special advantage: Intelligence has special sources
of information that are unavailable elsewhere. This is a global and unique
resource of the intelligence community. Each year, the U.S. taxpayer spends bil-
lions of dollars on classified intelligence collection programs. These include a
variety of technical collection means and human sources that are tasked to pene-
trate adversary governments and organizations such as terrorist groups.13 Infor-
mation collected by human intelligence (HUMINT) or technical espionage can
be a priceless resource uniquely available to intelligence analysts and, through
them (and sometimes directly), to their senior customers in national security
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Some folks think little boys’ ears are made on purpose to be
boxed—my sisters do. If they knew what dark and desperate
thoughts come into little boys’ minds, they’d be more careful—it riles
’em up like pokin’ sticks into a mud puddel.
ENCOURAGEMENT OF ART.
First curled and powdered Darling (to photographer). You’d better take pains
with these ’ere carte de visites, as they’ll be a good deal shown about.
Second curled and powdered Darling (on the sofa). Yes—pertiklerly in the hupper
suckles. Get you customers, you know.
“It’s a burning shame,” sez I, “for them young ladies to make fun
of their bows.”
“Clear out,” sez Peters.
I grabbed a nuther bunch o’ raisins an’ quietly disappeared. I tell
you he was rathy!
Mister Courtenay he was a lawyer, he’s got a offis on the square
by the cort-house. I knew him very well, ’cause he comes to our
house offen. He’s a awful queer-lookin’ chap, an’ so stuck up you’d
think he was tryin’ to see if the moon was made o’ green cheese,
like folks sez it is, the way he keeps it in the air. He’s got a depe,
depe voice way down in his boots. My harte beat wen I got in there,
I was that fritened; but I was bound to see the fun out, so I ast him:
“Is the What is It on exabishun to-day?”
“Wot do you mean?” sez he, a lookin’ down on me.
“Sue said if I would come to Mister Courtenay’s offis I would see
wot this is the picture of,” sez I, givin’ him his own fotograf
inskribed, “The Wonderful What is It.”
It’s awful funny to see their faces wen they look at their own
cards.
In about a minit he up with his foot, wich I dodged just in time. I
herd him muttering suthin’ ’bout “suing for scandal.” I think myself I
oughter arrest her for ’salt an’ battery, boxing my ears. I wisht he
would sue Sue, ’twould serve her right.
I’ll not get to bed fore midnight if I write enny more. I’m yawning
now like a dying fish. So, farewell my diry till the next time. I give
them cards all back fore dinner-time. There’ll be a row, I expect. I’ve
laughed myself almost to fits a thinkin’ of the feller wot I give “The
Portrait of a Donkey” to. He looked so cress fallen. I do believe he
cried. They were teazin’ ma to let ’em give a party nex’ week wen I
got home to dinner. I don’t believe one of them young gentlemen
will come to it; the girls have give ’em all away. I don’t care
tuppence. Wot for do they take such libertys with my ears if they
want me to be good to ’em.
P.S.—I bet their left ears are burning wuss’n ever mine did!
PHOTOGRAPHIC BEAUTIES.
“I say, mister, here’s me and my mate wants our fotergruffs took; and mind, we
wants ’em ’ansom, cos they’re to give to two ladies.”
WANDERING
MINSTRELS
CHRISTMAS WAITS.
I’d put my feet up on the sofy, as isn’t a thing as I do one time in a thousand, and was
a-droppin’ off, when of all the ’owlin’, gruntin’ and squeakin’ noises as ever you ’eard it
broke out in our street. I says, “they must be lunatics broke loose, a-makin’ free with
them hinstruments, as wouldn’t never make that noise left to theirselves or used proper.”
I gets up and goes to the winder, and I see about four of them German boys a-playin’
away on trombones, like mad, and one on ’em a-tryin’ our gate.
So I knocks at the winder, and shakes my ’ead at ’im, he opens the gate and comes in
up to the winder as I opens, and says, “Go along. I don’t want no more of your noise.”
He goes on with ’is gibberish rubbish, and I only says to ’im, “Get out!” and shets
down the winder.
Well, them young waggerbones kep’ on a-blowin’ and ’owlin’, like any one in tortures
till I couldn’t stand it no longer, so I opens the winder ag’in, and ’olds up a jug of water,
as the gal ’ad brought me up for the plants, a-making believe to throw it over ’em, when
one of them ’Opwoods as lives next door, comes out and tells ’em to go on playin’ and
give ’em money.
The row as they kicked up, then, a-blowin’ right at me with them big ’orns of theirn did
so aggravate me that I took and chucked all the water slap among ’em, and if one of
them young wretches didn’t pick up a big stone and shiver a pane of glass in my front
parlour in a jiffey.
CULTURE FOR THE MILLION; or, SOCIETY AS IT MAY BE.
New Chamber of Horrors at Madame Tussaud’s. (The right man in the right place.)
Don’t be afraid, you little goose! it’s only wax-work! Why, I recollect when people
like that were allowed to go loose about the streets!
I couldn’t stand that, so ketches up the fust thing as come to, and as proved to be the
’arth broom as ’angs with the kittle ’older, and out of the ’ouse I rushes.
Well, them boys took to their ’eels, when they see me comin’ out of the door, and run
a little way, and then stopped and picked up stones and sent a reg’lar wolley at me.
I ducked my ’ead in course, as they all went over right into old ’Opwood’s Green-’ouse,
as he jest ’ad put up ag’in ’is parlour.
I never ’eard sich a crash, nor yet sich a roar as old ’Opwood give like demented lions,
and out he come on the doorstep, jest as them boys sent a second wolley of stones, and
one ketched ’im slap in the mouth, and down he went like a dead un, and them young
scoundrels was off like the dust afore the wind as the sayin’ is.
If all them ’Opwoods didn’t come out on the doorstep, and give me their Billinsgate,
for the old feller’s got two reg’lar brimstones of daughters, besides ’is old wife as is a
reg’lar old dragon of Wantage.
They all yells at me “’ow dare you set them boys on to destroy our property.”
I says, “Me set the boys on? I was a-drivin’ them away with their beastly noise a-
distractin’ any one, as you’ve been encouragin’.”
“They was playin’ beautiful,” says one of them Miss ’Opwoods, “my favourite Waltz.”
I says, “So I should think jest the music fit for you to dance to,” for she’s forty-five,
and got a ’ump back, and as ugly as she’s wicious.
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“Oh, you old cat,” she says to me, a-gnashin’ ’er teeth, “’ow I should like to tear your
old wig off.”
I says, “No doubt, for I’m sure you wants one bad enough.”
“Come in Julia,” says the old mother. “Don’t talk to that low old woman.”
“Yes,” I says, “Go in Julia, and ’elp your ma skin the cat.”
Down the steps come the old woman, and says, “You audacious falsehood; I’ll punish
you.”
I’d got to my gate by that time. So I says to ’er, “Stand off you wile filthy old wretch,
don’t dare cross my doorstep!” and ’olds up the ’arth broom at ’er.
Her two daughters, a-seein’ me threatenin’ ’er come up, and says, “Ma, dear, come in.”
“Yes,” I says, “Ma dear, do, or else the police may come by, and you may get give in
charge ag’in as you was the week afore last,” for the old man ’ad been ’ad up for cruelty
to animals twice.
They was all a-goin’ to fly out when a bobby come round the corner, and as soon as
they see ’im, they made faces at me, and was a-goin’ off.
I says, “Oh, pray don’t ’urry, here is the police.”
I says to the perliceman, “’Ave you ’ad any one up lately hereabouts for cruelty to
animals”; and in they goes and bangs their doors; and well they might, for that wicked old
wretch had been destroyin’ of cats brutally, and they’d fined ’im for it; and I do believe as
the old woman did use to skin cats, for she wore a fur tippet in the winter as was cats’
skins all over.
But law, ’ow singler things do come ’ome to parties sometimes, to be sure; for it
wasn’t but the next Sunday evenin’ arter, as I were alone in the ’ouse, and went out in the
front jest to look at some stocks as Brown ’ad planted the night afore, when I thought as
I ’eard groans from next door, as is ’Opwood’s.
I listens, and says to myself, “That’s some one in pain or I’m a Dutchman.” So I goes
closer to their wall and ’ears them groans and smells burnin’.
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comin’, I says, “They’re all gone out,” and was a-goin’ away, for I didn’t ’ear no more
groans, but I smelt the burnin’; so I says, “No doubt I shall only get insults for my pains,
but I’ll try and go in and see what’s amiss.” So I makes my way round to their back door,
as were only on the latch, and in I goes, and the smell of burnin’ was downright sickenin’;
I goes straight into the front kitchen, and there was old ’Opwood a-layin’ in the fender a-
roastin’ as ’ad fell out of ’is chair in a fit.
I ’auls ’im up, and never did see sich a sight as one side of ’is face and all ’is neck and
shoulder. The boy jest then come round with the eight o’clock beer, so I ’ollers to ’im to
run for a doctor, and I got ’old ’Opwood some’ow into ’is chair, as was quite insensible.
As luck would ’ave it, the doctor jest round the corner were at ’ome, and come at
once, and we got the old man’s burns dressed, as I considers there’s nothink finer than
whitin’, as the doctor agreed to.
If you’d seen that old Mother ’Opwood’s face and ’er daughters, when they come in
jest on ten and found me a-lookin’ arter that old man, as we’d got up on to a sofy in the
front parlour.
She begun to scream and holler at fust, and then said as I’d been and done it.
I wasn’t the least put out with ’er, but only says to ’er daughters, “Keep ’er quiet”;
which they did by draggin’ on ’er up-stairs, where they kep’ ’er, and I must say, as they
spoke werry ’andsome to me, as stopped along with the old man till jest on twelve.
I didn’t think as the old man would ’ave lived thro’ it, but he did, and ’ad his senses
back, and able for to talk by the end of the week, and told us as he remembered a-
pitchin’ forard ag’in the bars a-tryin’ to get a light for ’is pipe.
He never will be the same man as he were, but it’s been a lesson to ’im and to them,
too, not to leave him alone, nor yet to be that insultin’ to a neighbour as they have been
to me, a-doin’ everythink to annoy me, and turnin’ me into every redicule as the ’uman
’art can think on.
But they’ll never encourage them orgins and bands as they did use to, and ’ave them
inside their gardin’ to play when I’d sent them away, and no doubt we should get on
better for the future to come, but I’m glad as we’re a-goin’ to move away, and all as I
wants is to part friends, for as to livin’ friendly next door to them I never could.
Fun, 1868.
STREET MUSICIANS
GLASSES
THE OPERA.
Box-Keeper. Stalls 216 and 217. This way, ma’am; last row, ma’am.
Won’t you like a book, ma’am?
THE BOHEMIAN GIRL
ADAPTED TO THE MEANEST CAPACITY
WHAT INDEED?
Door-Keeper. Beg your pardon, sir—but you must, indeed,
sir, be in full dress!
Snob (excited). Full dress!! Why, what do yer call this?
“FRENCH WITHOUT A MASTER.”
Matron in Stalls (reads from programme). “Overture to L’Ongfong Prod-eeg.”
What does that mean? The prodigious child, eh?
Accomplished Daughter (shocked). Mamma, dear! No—“L’Enfant Prodigue”—it
means the infant prodigy!!
RECOLLECTIONS OF THE OPERA
By W. M. Thackeray.
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