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4 Management Measurement Final

The document outlines the importance of loss control management and performance measurement in health and safety. It discusses various methods for measuring safety performance, including reactive and proactive indicators, as well as the role of audits in evaluating safety management systems. Key learning points include understanding performance measurement, methods for measuring health and safety performance, and the auditing process.

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10 views39 pages

4 Management Measurement Final

The document outlines the importance of loss control management and performance measurement in health and safety. It discusses various methods for measuring safety performance, including reactive and proactive indicators, as well as the role of audits in evaluating safety management systems. Key learning points include understanding performance measurement, methods for measuring health and safety performance, and the auditing process.

Uploaded by

hga4rf6o9
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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LOSS CONTROL MANAGEMENT

MANAGEMENT CONTROL OF LOSS


LOSS CONTROL MANAGEMENT
Please Smoke Please switch off
Only in your mobile
Designated Areas phone

Emergency Exits Restrooms Clinic/


First Aid
Learning Objective
What’s Performance Measurement all About?

How Do We Measure Health and Safety


Performance?

Safety Audit?
You will learn:
• A sound foundation for developing or improving safety
performance measuring systems;
• Strategies and techniques for measuring safety performance,
emphasizing process measures, accountability, systematic
monitoring, and goal setting;
• An understanding of how you can proactively use measurement
systems to guide future performance;
• Key elements of contemporary safety measurement tools
Why Measure
Performance??
Reasons for Measuring Performance
• A navigational tool
• Improvement
• An early warning sign project evaluation
• Alter behavior • Input into bonus
• To implement and incentive
strategies and systems
policies • A marketing tool
• Trend Monitoring • Benchmarking
• Improvement • Increased
prioritization motivation
• How does your
company
currently
measure safety
performance?
Although we may not realise it, we measure
performance in all aspects of our lives
Indicators (lorry)
To measure performance in a useful way, indicators
must be established to answer questions such as:
- Around us?
To measure performance in a useful way,
indicators must be established to answer
questions such as:
• What is going on around us?
- Happened so far?

To measure performance in a useful way,


indicators must be established to answer
questions such as:
• What has happened so far?
- Respond to?
To measure performance in a useful way,
indicators must be established to answer
questions such as:
• What might we need to respond to?
Reactive indicators

Measurements that give us information on the


outcomes of our previous actions are called
reactive indicators
Active indicators

Measurements of how the current situation


could impact on future performance are known
as proactive indicators
How do you measure health
and safety performance?
Determination of Work Accidents Frequency & Severity Rates
to measure Company Safety Performance

ACTUAL LOSS MEASUREMENT (INJURIES)


• Disabling Injury Frequency Rate (FR)
• Disabling Injury Severity Rate (SR)
•Serious Injury Frequency Rate (FR)
• Non-LTI Frequency Rate (FR)
•Incident Rate
Disabling Injury Frequency Rate
FR = # of disabling injuries x 1,000,000
Employee hours of exposure

Disabling Injury Severity Rate


SR = Total Days Charged x 1,000,000
Employee hours of exposure

Incident Rate
IR = (incidents) x (200.000)
Employee hours of exposure
Reactive measurement focuses on collecting
information on the outputs of your health and
safety management system
Reactive measurement focuses on collecting
information on the outputs of your health and
safety management system
You can use this reactive data to calculate your
injury incidence rate (the number of reportable
injuries per 100,000 employees):

Number of reportable injuries in


a given time period (one year)
x 100,000
Average number of employees
during that time period
This Type of Measurement are
also called Results Measures
• Lost-Time Injury Rate
• Incidence Rate
• Severity Rate
• Accident Costs

LAGGING INDICATORS
Proactive = before
Proactive measurement provides information on
how health and safety is being managed before
undesired events occur
Inputs - equipment

You’ll need to look at the inputs that


contribute to health and safety management:
• quality of the work environment and
equipment
Inputs - procedures

You’ll need to look at the inputs that


contribute to health and safety management:
• quality of the work environment and equipment

• effectiveness of systems and procedures


Inputs - behaviour

You’ll need to look at the inputs that


contribute to health and safety management:
• quality of the work environment and
equipment
• effectiveness of systems and procedures
• behaviour and ability of people
Inspection once a week

For example, if you intend to carry out an


inspection once a week, you can proactively
measure how many you actually perform
A range of people will be interested in this
information, both internally and externally:

• senior management
• line managers
• employees
• safety/employee
representatives
• shareholders
Others interested - externally

A range of people will be interested in this


information, both internally and externally:
• enforcement bodies
• insurance company
• clients
• the public
• shareholders
What is auditing?
Auditing finds evidence

Auditing aims to find evidence of whether the


current management system complies with the
organisation’s policies and objectives
HOW DOES YOUR COMPANY
MAKE SAFETY AUDIT?
- Internal audit
An internal audit is performed by staff within
the organisation in order to evaluate the
effectiveness of the current system
- External audit

An external audit is undertaken by a third party


to provide an independent view, usually for
interests of other stakeholders
Evidence - Documentation

Audits typically use three types of evidence:

• documentation
Evidence - Interviews

Audits typically use three types of evidence:


• documentation
• interviews
Evidence - Observation

Audits typically use three types of evidence:


• documentation
• interviews
• observation
Involved in action plan

As a manager, you (along with senior


management) may be involved in producing an
action plan to deal with audit findings
KLP Summary
Key learning points:
• What’s performance measurement about?
• How do you measure health and safety
performance?
• What is auditing?

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