Ijrim 6 6 001
Ijrim 6 6 001
(Associate Prof.)
Abstract: Sustainability is one that can keep going indefinitely into the future. Businesses can
collaborate for the sustainable development through economic growth, ecological balance and social
progress. Sustainable marketing aims at marketing sustainable products and services which satisfy
customer needs and significantly improve the social and environmental performance along with
increasing customer value and accomplishing the company's objectives. It is the process of accessing
how to design products that will take advantage of current environmental situations and replace
demand for non-green products and services. This article attempted to highlight how businesses
contribute towards sustainable development. Here is an attempt to find out what does it take to be a
truly sustainable company and even is it possible? Whether sustainability can be achieved by a single
enterprise? How the corporate houses are able to develop a sustainable business? How can corporate
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social investment strategies meet community development needs? The author has endeavoured to list
out the agents of change to develop the structures, systems and ways of working and personal values
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that supports the organisation’s sustainable development objectives and encourages others in the
company to act as enthusiastic agents of change. Attempt has been undertaken to ensure whether the
agents of change leads a company towards sustainability.
Introduction
The ultimate objective of sustainable development is to meet the needs of the present without
compromising the ability of future generations to meet their own needs. Thus the concept of sustainable
development is built on three pillars: Economic growth, Ecological balance and Social progress.The
world population had reach 6 billion and is estimated to reach 9 billion by 2050 (U.S. Census Bureau
2012). The unprecedented population growth and technology explosion are solely responsible for
climate changes, loss of biodiversity, rapid depletion of non-renewable resources and even resources,
which are deemed renewable. These are only a few of the environmental issues the world is facing. The
strive for economic growth was driven by poverty alleviation and high quality of life for everyone .But
this has not been achieved since poverty and low living standards are still predominant in many parts of
the world.
This article has analysed the functions and products of a number of companies to find out
(i) the features of a sustainable company and whether sustainability can be achieved by a single
enterprise?
(ii) what the corporate houses are doing to contribute to sustainable development .
(iv) how can corporate social investment strategies meet community development needs?
Business is the pivot of sustainable development, because most economic activity is conducted by large
and small companies and businesses determine the choice of technologies and resource to intensify the
economic activities. Consumers are aware of and worried about the environmental issues. So they are
concerned about the environmental and social impacts of products they purchase and more than ever
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demand ‘green’ products. At the same time, only a small number of these people are willing to pay extra
for these green products. However, consumers expect companies to be socially responsible and operate
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in an environmentally friendly way and comply with legal regulations. Companies, linked to unethical
business practices or business operations, which damage the environment, are readily boycotted by
consumers. This has led to an expansion of consumers’ wants and needs, with which companies and
marketers have to deal. So, the traditional role of business to provide goods and services that meet
customer demands in a profitable way has been expanded and improved. It can collaborate for the
sustainable development through economic growth, ecological balance and social progress.Marketers
are confronted with unsustainable consumer behaviour and have to lead consumers towards more
sustainable consumption. These challenges faced by marketers cannot be solved by means of
conventional marketing.
An environmentally and socially sustainable product can be positioned as the most sustainable product,
which does not appeal to the mass market but only a small niche. Products can be positioned by
highlighting single sustainable benefits such as benefits to human health or cost savings. A sustainable
business can contribute to some of the most significant challenges that the world faces today – from
climate change and biodiversity, to working conditions and health amongst the poorest in the world. But
marketing managers have struggled to translate these ideas into viable commercial propositions – into
marketing strategies that create competitive advantage, build trust or develop new business
opportunities. Sustainable business practices include making products recyclable, using processes that
do not degrade the environment, designing facilities to avoid permanent change to local eco-systems,
inclusion of communities, employees, suppliers, and resellers as partners in strategic planning and good
working condition for all.
Sustainable marketing strategy provides a position that is desirable, different, and defensible. The
position must be desirable, because it should satisfy the consumers’ wants and needs. Firms compete in
the marketplace to offer the most desirable products. Consumers buy from firms that they perceive to
be delivering the most satisfaction. The position must be different in order to have a competitive
advantage. The most desired and different one owns the best position. Strategic goals must be
For sustainable development the businesses use two important tools innovation and technology.
Industry introduces innovation and creativity. Technology is responsible for climate change. Earth has
entered in to a new era, a carbon-constrained world in which carbon emissions will carry a cost. So,
technology should be eco-friendly.Marketers use sustainable development as a lever of ‘brand
innovation’. Appealing to sustainability values will not overcome a fundamental weakness in product
quality, but social and environmental aspects can be used to differentiate or create a profitable niche.
For example, Toyota has used celebrity endorsements to promote the environmental credentials of the
Prius, their hybrid fuel car. It has approved plans to use more distinctive badge on its hybrid Highlander
and Lexus models.
Technology can be used to identify ‘product opportunities’ .For example NatureWorks ® PLA uses non-
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petroleum based, annually renewable resources such as corn for packaging and fibre polymers. By
applying a unique technology to the processing of natural plant sugars, it has created an
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environmentally responsible material for food packaging, cold drinking cups, duvets, pillows and
blankets. The strategy of the company is tied to the market for fresh food, natural and organic produce
and natural beverages like milk, juice and flat water. The company creates marketing advantage for
these foods by extending their natural benefits to the entire product offering. There is a heavy market
demand from the Asia Pacific Rim and Europe for purchasing convenient fresh foods and making a
contribution to the environment.
3M's TB Quat Disinfectant developed an untapped need for ready-to-use broad-spectrum, non-acid
disinfectant cleaners that could be safely used to clean a variety of surfaces. 3M’s team worked closely
with its customers to develop a new cleaning product that both assures the proper level of disinfectant
and has minimal environmental impact. This cross-functional approach helped lead to success in both
product design and marketing by integrating the objectives of both groups at early stages of
development.
DaimlerChrysler is using coconut fibre filled seat-backs and headrests in its Brazilian vehicle to reduce
the environmental impact of its vehicles. This helps local Brazilians to reforest their land and create
economic opportunities for the region; the company by reducing disposal costs. Use of natural fibre
products projects a positive public image by positioning the company as socially responsible. It has also
helped POEMAtec, the local supplier, who worked to bring together the state government, the
municipality, the Bank of Amazonia etc. by providing a guaranteed market for its products, by reducing
the risk exposure.
These companies face fierce competition for growth in developed countries .A large part of the world’s
population lives in developing countries. So, marketers are increasingly interested in the opportunities
amongst the world’s poor. But is this is for CSR, or are there compelling commercial reasons for
business to pay attention to developing markets?
Companies should try to achieve their business goals while improving society and the environment.
That can be achieved by
(i) reducing the amount of carbon . This is possible by the use of renewable energy.
(ii) videoconferencing, home working arrangements for employees and webinar services can reduce
carbon-emitting due to transport .
(iii) removing paper from business as much as possible will help the environment by conserving trees.
Whatever paper is used it should be recycled.
(iv) recycling most items, from the plastic cups to the metals inside a computer.
(v) conserving electric by installing energy-saving light bulbs throughout the buildings and fitting light
sensors in rooms that are used infrequently
(xii) using the resource endowments, like land, for sustainable development.
Conclusion
Business is vital for sustainable development. It has faced two sustainable agendas. One is the business
agenda: what companies need to continue to do in their everyday operations to become eco-efficient, to
reduce environmental impact and create more value with reduced impact. It focuses over businesses on
how to ensure continued economic growth, while consuming the world’s resources and protecting its
environment in a way that do not compromise the needs of future generations. The second one is the
political agenda which is set and steered largely by forces from outside the business sector. This focuses
on the framework conditions within which businesses must work and what governments and civil
societies now expect from businesses. Corporate social responsibility has become an institutionalized
element what civil society expects from businesses. The Sustainable Development Solutions Network
(SDSN) has established 12 Thematic Groups comprising leading scientists, engineers, academics and
practitioners from business and civil society to promote solutions to key challenges of sustainable
development. The capacity for innovation, the management skills and the financial resources of the
business community will be a major provider of solutions to most areas.
Innovative approaches to packaging and distribution that allow prices to be reduced to an affordable
level whilst maintaining the fundamental values of the brand has become an important strategy for
International Journal of Research in IT & Management
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IJRIM Volume 6, Issue 6 (June, 2016) (ISSN 2231-4334)
International Journal of Research in IT & Management (IMPACT FACTOR – 5.96)
many of the corporate houses . Business initiatives can create more reliable markets by enriching
people and encouraging entrepreneurship, and so expanding the size of local markets. Income-
generating jobs are a foundation for security, and provide access to clean water, sanitation, housing and
healthcare which can help people to maintain their health and continue to work. This approach is
attractive to marketers. By operating in these markets, companies may gain a first mover advantage and
benefit themselves as the countries become richer and further commercial opportunities emerge. In
addition to building future income streams, working with the poor can al so contribute to the company’s
brand-building on social and environmental issues – providing reputation benefits with governments
and communities, and improving employee recruitment, retention and morale.
Sustainable development cannot be achieved by a single enterprise or by the entire business community
in isolation. It is a pervasive philosophy to which every participant in the global economy (including
consumers and government) must subscribe, if we are to meet today’s needs without compromising the
ability of future generations to meet their own. This new initiatives build a range of industries, sectors,
products and supply chains. It explores how private sector, civil society and government can work
together to shape business models that deliver positive economic, environmental and social outcomes
as well as business viability.
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