G056/G058/G073/G074

SERVICE MANUAL
001048MIU
RICOH GROUP COMPANIES
®

RICOH GROUP COMPANIES

®

G056/G058/G073/G074
SERVICE MANUAL
G056/G058/G073/G074
SERVICE MANUAL

001048MIU
It is the reader's responsibility when discussing the information contained within this
document to maintain a level of confidentiality that is in the best interest of Ricoh
Corporation and its member companies.

NO PART OF THIS DOCUMENT MAY BE REPRODUCED IN ANY

FASHION AND DISTRIBUTED WITHOUT THE PRIOR
PERMISSION OF RICOH CORPORATION.

All product names, domain names or product illustrations, including desktop images,
used in this document are trademarks, registered trademarks or the property of their
respective companies.
They are used throughout this book in an informational or editorial fashion only and for
the benefit of such companies. No such use, or the use of any trade name, or web
site is intended to convey endorsement or other affiliation with Ricoh products.

 2002 RICOH Corporation. All rights reserved.

 WARNING
The Service Manual contains information
regarding service techniques, procedures,
processes and spare parts of office equipment
distributed by Ricoh Corporation. Users of this
manual should be either service trained or
certified by successfully completing a Ricoh
Technical Training Program.
Untrained and uncertified users utilizing
information contained in this service manual to
repair or modify Ricoh equipment risk personal
injury, damage to property or loss of warranty
protection.

RICOH CORPORATION
 LEGEND
PRODUCT CODE COMPANY
GESTETNER LANIER RICOH SAVIN
G056 P7026 Aficio SLP26
AP2600
G058 P7026n Aficio SLP26n
AP2600N
G073 P7126n Ricoh AP2610N MLP26n
AP2610N
G074 P7126 Ricoh AP2610 MLP26
AP2610

DOCUMENTATION HISTORY
REV. NO. DATE COMMENTS
* 12/2000 Original Printing
1 3/2002 G073/G074 Addition
 IIMPORTANT SAFETY NOTICES
PREVENTION OF PHYSICAL INJURY
1. Before disassembling or assembling parts of the copier and peripherals,
make sure that the printer power cord is unplugged.
2. The wall outlet should be near the printer and easily accessible.
3. Note that some components of the printer and the paper tray unit are
supplied with electrical voltage even if the main power switch is turned off.
4. If any adjustment or operation check needs to be made with exterior covers
off or open while the main switch is turned on, keep hands away from
electrified or mechanically driven components.
5. The inside and the metal parts of the fusing unit become extremely hot while
the printer is operating. Be careful to avoid touching those components with
your bare hands.

HEALTH SAFETY CONDITIONS

Toner and developer are non-toxic, but if you get either of them in your eyes it
may cause temporary eye discomfort. Try to remove with eye drops or flush with
water as first aid. If unsuccessful, get medical attention.

OBSERVANCE OF ELECTRICAL SAFETY STANDARDS

The printer and its peripherals must be installed and maintained by a customer
service representative who has completed the training course on those models.
 SAFETY AND ECOLOGICAL NOTES FOR DISPOSAL
1. Do not incinerate toner bottles or used toner. Toner dust may ignite
suddenly when exposed to an open flame.
2. Dispose of used toner, developer, and organic photoconductors in
accordance with local regulations. (These are non-toxic supplies.)
3. Dispose of replaced parts in accordance with local regulations.

LASER SAFETY
The Center for Devices and Radiological Health (CDRH) prohibits the repair of
laser-based optical units in the field. The optical housing unit can only be repaired
in a factory or at a location with the requisite equipment. The laser subsystem is
replaceable in the field by a qualified Customer Engineer. The laser chassis is not
repairable in the field. Customer engineers are therefore directed to return all
chassis and laser subsystems to the factory or service depot when replacement of
the optical subsystem is required.
!WARNING
Use of controls, or adjustment, or performance of procedures other than
those specified in this manual may result in hazardous radiation exposure.

!WARNING
WARNING: Turn off the main switch before attempting any of the
procedures in the Laser Unit section. Laser beams can seriously damage
your eyes.
CAUTION MARKING:

G058R500.WMF
Trademarks
Microsoft®, Windows®, and MS-DOS® are registered trademarks of Microsoft
Corporation in the United States and other countries.
PostScript® is a registered trademark of Adobe Systems, Incorporated.
PCL® is a registered trademark of Hewlett-Packard Company.
Ethernet® is a registered trademark of Xerox Corporation.
PowerPC® is a registered trademark of International Business Machines
Corporation.
Other product names used herein are for identification purposes only and may be
trademarks of their respective companies. We disclaim any and all rights involved
with those marks.
 G056/G058
TABLE OF CONTENTS

INSTALLATION

1. INSTALLATION .......................................................................... 1-1

1.1 INSTALLATION REQUIREMENTS ...........................................................1-1
1.1.1 ENVIRONMENT ...............................................................................1-1
1.1.2 MACHINE LEVEL .............................................................................1-1
1.1.3 MACHINE SPACE REQUIREMENT.................................................1-1
1.1.4 POWER REQUIREMENTS ..............................................................1-2
1.2 MACHINE INSTALLATION .......................................................................1-2
1.3 OPTIONAL UNIT INSTALLATION.............................................................1-2

PREVENTIVE MAINTENANCE

2. PREVENTIVE MAINTENANCE................................................... 2-1

2.1 USER MAINTENANCE .............................................................................2-1
2.2 SERVICE MAINTENANCE........................................................................2-2

REPLACEMENT AND ADJUSTMENT

3. REPLACEMENT AND ADJUSTMENT........................................ 3-1

3.1 SPECIAL TOOLS ......................................................................................3-1
3.2 EXTERIOR COVERS ................................................................................3-2
3.3 LASER UNIT .............................................................................................3-3
3.3.1 CAUTION DECAL LOCATIONS .......................................................3-3
3.3.2 POLYGON MIRROR MOTOR ..........................................................3-4
3.3.3 LASER SYNCHRONIZATION DETECTOR......................................3-4
3.3.4 LASER UNIT ....................................................................................3-5
3.3.5 LASER DIODE UNIT ........................................................................3-7
Laser beam pitch adjustment................................................................3-8
3.4 TRANSFER ROLLER................................................................................3-9
3.5 TONER END SENSOR .............................................................................3-9
3.6 FUSING ...................................................................................................3-10
3.6.1 FUSING UNIT.................................................................................3-10
3.6.2 HOT ROLLER AND FUSING LAMP ...............................................3-11
3.6.3 THERMISTOR AND THERMOSTAT..............................................3-13
3.7 PAPER FEED..........................................................................................3-14
3.7.1 FEED ROLLER...............................................................................3-14
3.7.2 FRICTION PAD ..............................................................................3-14
3.8 BY-PASS TRAY ......................................................................................3-15
3.8.1 BY-PASS TRAY UNIT AND BY-PASS FEED ROLLER .................3-15
3.9 PRINTER CONTROLLER BOARD..........................................................3-16
3.10 ENGINE BOARD ...................................................................................3-16

SM i G056/G058/G073/G074
 3.11 MAIN MOTOR .......................................................................................3-17
3.12 SOLENOIDS AND CLUTCHES.............................................................3-17
3.13 POWER SUPPLY UNIT AND HIGH VOLTAGE SUPPLY BOARD .......3-18
3.14 IMAGE ADJUSTMENT..........................................................................3-19
3.14.1 REGISTRATION ADJUSTMENT..................................................3-19
3.14.2 PARALLELOGRAM IMAGE ADJUSTMENT ................................3-19

TROUBLESHOOTING

4. TROUBLESHOOTING ................................................................ 4-1

4.1 SERVICE CALL CONDITIONS .................................................................4-1
4.1.1 SUMMARY .......................................................................................4-1
4.1.2 SC CODE DESCRIPTIONS .............................................................4-2
4.2 CONTROLLER ERROR ............................................................................4-4
4.3 ELECTRICAL COMPONENT DEFECTS ..................................................4-6
4.3.1 SENSORS ........................................................................................4-6
4.3.2 SWITCHES.......................................................................................4-6
4.4 BLOWN FUSE CONDITIONS ...................................................................4-7
4.5 LEDS .........................................................................................................4-7

SERVICE TABLES

5. SERVICE TABLES...................................................................... 5-1

5.1 SERVICE PROGRAM MODE....................................................................5-1
5.1.1 ENABLING AND DISABLING SERVICE PROGRAM MODE ...........5-1
Entering the Service Mode....................................................................5-1
Accessing the Required Program .........................................................5-1
Inputting a Value or Setting for a Service Program ...............................5-2
Exiting Service Mode ............................................................................5-2
5.2 PRINTER CONTROLLER SERVICE MODE .............................................5-3
5.2.1 SERVICE MODE MENU (‘1. SERVICE MENU’)..............................5-3
5.2.2 BIT SWITCH PROGRAMMING ........................................................5-3
5.3 PRINTER ENGINE SERVICE MODE........................................................5-4
5.3.1 SERVICE MODE TABLE (‘2. ENGINE MAINTE’) ............................5-4
Memory Clear .......................................................................................5-8
5.3.2 INPUT CHECK TABLE ...................................................................5-10
Table 1: Paper Size Switch (Main Unit) ..............................................5-11
Table 2: Paper Size Switch (optional paper tray)................................5-12
Table 3: Paper Height Sensor (standard cassette) .............................5-12
Table 4: Paper Height Sensor (optional paper tray)............................5-12
5.3.3 OUTPUT CHECK TABLE ...............................................................5-13
5.4 FIRMWARE UPDATE PROCEDURE......................................................5-14
5.4.1 CONTROLLER/NIB/ENGINE FIRMWARE UPDATE......................5-14
5.4.2 ERROR RECOVERY......................................................................5-15
Controller ............................................................................................5-15
NIB/Engine Board ...............................................................................5-15

G056/G058/G073/G074 ii SM
 Rev. 12/2002

5.5 POWER-ON SELF TEST ........................................................................5-16

5.6 OTHER TESTS .......................................................................................5-16
5.7 USER PROGRAM MODE .......................................................................5-17
5.8 DIP SWITCHES.......................................................................................5-18
Controller Board..................................................................................5-18
Engine Board ......................................................................................5-18
5.9 FIRMWARE HISTORY ............................................................................5-19
5.9.1 G056/G058 ENGINE FIRMWARE MODIFICATION HISTORY ......5-19
5.9.2 G056/G058 NIB FIRMWARE MODIFICATION HISTORY..............5-20
5.9.3 G056/G058 CONTROLLER FIRMWARE HISTORY ......................5-23

DETAILED DESCRIPTIONS

6. DETAILED SECTION DESCRIPTIONS ....................................... 6-1

6.1 OVERVIEW ...............................................................................................6-1
6.1.1 MECHANICAL COMPONENT LAYOUT...........................................6-1
6.1.2 PAPER PATH ...................................................................................6-2
6.2 BOARD STRUCTURE...............................................................................6-3
6.2.1 OVERVIEW ......................................................................................6-3
6.2.2 DESCRIPTIONS...............................................................................6-4
6.2.3 CONTROLLER BOARD ...................................................................6-5
6.3 PRINTING PROCESS ...............................................................................6-6
6.3.1 OVERVIEW ......................................................................................6-6
6.3.2 LASER EXPOSURE .........................................................................6-7
Overview...............................................................................................6-7
Automatic Power Control (APC) ...........................................................6-8
LD Safety Mechanisms .........................................................................6-9
6.3.3 CARTRIDGE OVERVIEW ..............................................................6-10
6.3.4 DRUM CHARGE.............................................................................6-10
6.3.5 DEVELOPMENT.............................................................................6-11
Overview.............................................................................................6-11
Toner Supply ......................................................................................6-11
Development Unit ...............................................................................6-11
Toner Density Control .........................................................................6-12
Development Bias...............................................................................6-12
Toner End Detection ...........................................................................6-13
6.3.6 IMAGE TRANSFER AND PAPER SEPARATION ..........................6-14
Overview.............................................................................................6-14
Transfer Roller Cleaning .....................................................................6-14
6.3.7 CLEANING .....................................................................................6-15
6.3.8 QUENCHING..................................................................................6-15
6.3.9 ID CHIP ..........................................................................................6-16
6.4 PAPER FEED..........................................................................................6-17
6.4.1 OVERVIEW ....................................................................................6-17
Paper Tray ..........................................................................................6-17
By-pass Tray.......................................................................................6-17
6.4.2 PAPER TRAY .................................................................................6-18
Tray Extension ....................................................................................6-18

SM iii G056/G058/G073/G074
 Paper Lift ............................................................................................6-18
Paper Feed and Registration ..............................................................6-19
Paper Size Detection ..........................................................................6-20
Paper End/Paper Near-end Detection ................................................6-20
6.4.3 BY-PASS TRAY..............................................................................6-21
6.5 IMAGE FUSING AND PAPER EXIT........................................................6-22
6.5.1 OVERVIEW ....................................................................................6-22
6.5.2 FUSING DRIVE ..............................................................................6-22
6.5.3 FUSING ENTRANCE GUIDE SHIFT..............................................6-23
6.5.4 PRESSURE ROLLER.....................................................................6-23
6.5.5 NEW FUSING UNIT DETECTION..................................................6-24
6.5.6 FUSING TEMPERATURE CONTROL............................................6-25
6.5.7 PAPER EXIT ..................................................................................6-26
6.5.8 ENERGY SAVER MODE................................................................6-27
Entering Energy Saver Mode..............................................................6-27
Leaving Energy Saver Mode...............................................................6-27
6.6 CONTROLLER FUNCTIONS ..................................................................6-28
6.6.1 METER-CHARGE MODE...............................................................6-28
Meter-charge Counter Display ............................................................6-28
PM Warning Display ...........................................................................6-28
6.6.2 SAMPLE PRINT .............................................................................6-28
6.6.3 LOCKED PRINT .............................................................................6-29
6.6.4 PAPER SOURCE SELECTION......................................................6-29
Tray Priority (Auto Tray Select)...........................................................6-29
Tray Lock ............................................................................................6-29
Manual Tray Select .............................................................................6-29
6.6.5 AUTO CONTINUE ..........................................................................6-30
Auto Tray Select .................................................................................6-30
Manual Tray Select .............................................................................6-30
6.6.6 PAPER OUTPUT TRAY .................................................................6-31
Output Tray Selected ..........................................................................6-31
Auto Tray Switching ............................................................................6-31
6.7 NIB ..........................................................................................................6-32
6.7.1 BLOCK DIAGRAM..........................................................................6-32
6.7.2 LED INDICATORS..........................................................................6-32
6.8 IEEE1394 INTERFACE ...........................................................................6-33
6.8.1 SPECIFICATIONS..........................................................................6-33
Hardware Specification .......................................................................6-33
System Requirements.........................................................................6-33
6.8.2 IEEE1394 .......................................................................................6-33
6.8.3 BLOCK DIAGRAM..........................................................................6-34
6.8.4 PIN ASSIGNMENT .........................................................................6-34
6.8.5 REMARKS ABOUT THIS INTERFACE KIT....................................6-35
6.8.6 TROUBLESHOOTING NOTES ......................................................6-35

G056/G058/G073/G074 iv SM
SPECIFICATIONS

7. SPECIFICATIONS....................................................................... 7-1
7.1. GENERAL SPECIFICATIONS..................................................................7-1
7.1.1 SUPPORTED PAPER SIZES...........................................................7-3
7.2. SOFTWARE ACCESSORIES ..................................................................7-4
7.2.1 PRINTER DRIVERS .........................................................................7-4
7.2.2 UTILITY SOFTWARE .......................................................................7-4
7.3. MACHINE CONFIGURATION ..................................................................7-5
7.3.1 SYSTEM COMPONENTS ................................................................7-5
7.4. OPTIONAL EQUIPMENT .........................................................................7-6
7.4.1 PAPER TRAY UNIT..........................................................................7-6
7.4.2 ENVELOPE FEEDER.......................................................................7-6
7.4.3 DUPLEX UNIT ..................................................................................7-6
7.4.4 FOUR-BIN MAILBOX .......................................................................7-7
7.4.5 ONE-BIN SHIFT TRAY.....................................................................7-7

PAPER TRAY UNIT G555/ENVELOPE FEEDER G556

1. REPLACEMENT AND ADJUSTMENT........................................ 8-1

1.1 PAPER FEED UNIT ..................................................................................8-1
1.2 PAPER FEED ROLLER ............................................................................8-2
1.3 FRICTION PAD .........................................................................................8-2

2. DETAILED DESCRIPTIONS ....................................................... 8-3

2.1 OVERALL MACHINE INFORMATION ......................................................8-3
2.1.1 MECHANICAL COMPONENT LAYOUT...........................................8-3
2.1.2 ELECTRICAL COMPONENT LAYOUT ............................................8-3
2.2 DETAILED SECTION DESCRIPTIONS ....................................................8-4
2.2.1 PAPER FEED AND SEPARATION ..................................................8-4
2.2.2 PAPER LIFT .....................................................................................8-5
2.2.3 PAPER END DETECTION ...............................................................8-5
2.2.4 PAPER HEIGHT DETECTION .........................................................8-6
2.2.5 PAPER SIZE DETECTION...............................................................8-7

3. ENVELOPE FEEDER.................................................................. 8-8

3.1 OVERALL MACHINE INFORMATION ......................................................8-8
3.1.1 MECHANICAL COMPONENT LAYOUT...........................................8-8

DUPLEX UNIT G552

1. REPLACEMENT AND ADJUSTMENT........................................ 9-1

1.1 EXTERIOR COVERS ................................................................................9-1
1.2 DUPLEX BOARD AND SENSORS ...........................................................9-2

SM v G056/G058/G073/G074
2. DETAILED DESCRIPTION ......................................................... 9-3
2.1 OVERALL MACHINE INFORMATION ......................................................9-3
2.1.1 MECHANICAL COMPONENT LAYOUT...........................................9-3
2.1.2 DRIVE LAYOUT ...............................................................................9-4
2.1.3 ELECTRICAL COMPONENT LAYOUT ............................................9-4
2.2 DETAILED SECTION DESCRIPTIONS ....................................................9-5
2.2.1 BASIC OPERATION.........................................................................9-5
Longer than A4 LEF/LT LEF .................................................................9-5
Length up to A4 LEF/LT LEF ................................................................9-6
2.2.2 FEED IN AND EXIT MECHANISM ...................................................9-7
Feeding paper into the duplex unit:.......................................................9-7
Inversion and exit:.................................................................................9-7
FOUR-BIN MAILBOX G553

1. REPLACEMENT AND ADJUSTMENT...................................... 10-1

1.1 EXTERIOR COVERS ..............................................................................10-1
1.2 OVERFLOW AND VERTICAL TRANSPORT SENSORS .......................10-2
1.3 MAIN MOTOR .........................................................................................10-3

2. DETAILED DESCRIPTIONS ..................................................... 10-5

2.1 OVERALL MACHINE INFORMATION ....................................................10-5
2.1.1 MECHANICAL COMPONENT LAYOUT.........................................10-5
2.1.2 DRIVE LAYOUT .............................................................................10-6
2.1.3 ELECTRICAL COMPONENT LAYOUT ..........................................10-7
2.2 DETAILED SECTION DESCRIPTIONS ..................................................10-8
2.2.1 BASIC OPERATION.......................................................................10-8

ONE-BIN SHIFT TRAY G554

1. REPLACEMENT AND ADJUSTMENT...................................... 11-1

1.1 EXTERIOR COVERS ..............................................................................11-1
1.2 SHIFT TIMING AND TRAY PAPER SENSORS ......................................11-2
1.3 COVER AND OVERFLOW SENSORS ...................................................11-2
1.4 MAIN MOTOR .........................................................................................11-3

2. DETAILED DESCRIPTIONS ..................................................... 11-5

2.1 OVERALL MACHINE INFORMATION ....................................................11-5
2.1.1 MECHANICAL COMPONENT LAYOUT.........................................11-5
2.1.2 DRIVE LAYOUT .............................................................................11-5
2.1.3 ELECTRICAL COMPONENT LAYOUT ..........................................11-6
2.2 DETAILED SECTION DESCRIPTIONS ..................................................11-7
2.2.1 BASIC OPERATION.......................................................................11-7
2.2.2 SORT MODE OPERATION............................................................11-7

G056/G058/G073/G074 vi SM
  AND SWAPFTL
SWAPBOX  INSTALLATION MANUAL

1. INTRODUCTION ...................................................................... 12-1

1.1 PRECAUTIONS........................................................................................12-1
1.1.1 SWAPBOX AND SOFTWARE ........................................................12-1
1.1.2 SOFTWARE LICENSE AGREEMENT ...........................................12-1
1.2 SYSTEM REQUIREMENTS ....................................................................12-1
1.3 ITEMS TO PREPARE BEFORE INSTALLATION ...................................12-1
1.4 WINDOWS 95 VERSION CONFIRMATION ............................................12-2

2. SWAPBOX INSTALLATION ..................................................... 12-4

2.2 DRIVER INSTALLATION ........................................................................12-4

3. SOFTWARE (SWAPFTL) INSTALLATION ............................... 12-5

3.1 SWAPFTL SOFTWARE INSTALLATION ................................................12-5
3.2 VERIFICATION ...................................................................................... 12-5
3.2.1 SOFTWARE VERSION ..................................................................12-5
3.2.2 FLASH MEMORY CARD AUTOMATIC DETECTION ....................12-6

4. TROUBLESHOOTING ............................................................... 12-7

4.1 SWAPBOX RESOURCE CONFLICT ......................................................12-7
4.11 IRQ AND I/O ADDRESS ..................................................................12-7
4.1.2 MEMORY ADDRESS ......................................................................12-7
4.2 FAILED TO OPEN PCCARD ERRORS ...................................................12-8
4.2.1 TIMELAG TO LOADING DRIVER ...................................................12-8
4.2.3 RESOURCE CONFLICT .................................................................12-8
4.3 INVALID DYNAMIC LINK CALL FROM SWAPENUM ERROR...............12-9
4.4 SWAPFTL PROBLEM WITH NOTEBOOK COMPUTERS.......................12-9
4.4.1 WINDOWS AND PC CARD DRIVER VERSION .............................12-9
4.4.2 SYSTEM SUMMERY.......................................................................12-9
4.5 COMPLETE UNINSTALL .......................................................................12-10

 BINARY UTILITY OPERATION MANUAL

SWAPFTL

1. OVERVIEW ................................................................................ 13-1

2. OPERATION .............................................................................. 13-2

2.1 PROGRAMMING A FLASH MEMORY CARD..........................................13-2
2.1.1 GETTING A SOURCE FILE ............................................................13-2
2.1.2 PROGRAMMING A CARD WITH THE SOURCE............................13-2
2.2 DOWNLOADING TO A MACHINE ...........................................................13-4
2.3 SAVING DATA TO A FILE .......................................................................13-4

3. FUNCTIONS............................................................................... 13-5
3.1 FILE MENU ..............................................................................................13-5
3.1.1 FILE – OPEN...................................................................................13-5

SM vii G056/G058/G073/G074
 3.1.2 FILE – CLOSE.................................................................................13-5
3.1.3 FILE – SAVE ...................................................................................13-5
3.14 FILE – SAVE AS...............................................................................13-6
3.2 VIEW MENU.............................................................................................13-6
3.2.1 VIEW – TOOLBAR ..........................................................................13-6
3.2.2 VIEW – STATUS BAR .....................................................................13-6
3.3 IMAGE MENU ..........................................................................................13-7
3.3.1 IMAGE – ERASE .............................................................................13-7
3.3.2 IMAGE – READ ...............................................................................13-8
3.3.3 IMAGE – WRITE .............................................................................13-9
3.3.4 IMAGE – VERIFICATION ..............................................................13-10
3.4 HELP MUNU ..........................................................................................13-11
3.4.1 HELP – ABOUT SWAPUTI............................................................13-11

G056/G058/G073/G074 viii SM
 Rev. 12/2002

G073/G074
TABLE OF CONTENTS

INSTALLATION
1. INSTALLATION............................................................................ 1-1
1.1 OPTIONAL UNIT INSTALLATION.............................................................1-1

PREVENTIVE MAINTENANCE

2. PREVENTIVE MAINTENANCE.................................................... 2-1

2.1 USER/SERVICE MAINTENANCE .............................................................2-1

REPLACEMENT AND ADJUSTMENT

3. REPLACEMENT AND ADJUSTMENT ........................................ 3-1

3.1 DIFFERENCES FROM THE MODEL K-P1 ...............................................3-1

TROUBLESHOOTING

4. TROUBLESHOOTING ................................................................. 4-1

4.1 SERVICE CALL CONDITIONS .................................................................4-1
4.1.1 SUMMARY .......................................................................................4-1
4.1.2 CONTROLLER SC CODE DESCRIPTIONS ....................................4-2
4.2 JAM LOCATIONS......................................................................................4-6
4.3 FIRMWARE HISTORY ..............................................................................4-7
4.3.1 PRINTER ENGINE FIRMWARE HISTORY ......................................4-7
4.3.2 PRINTER CONTROLLER FIRMWARE HISTORY ...........................4-8

SERVICE TABLES
5. SP MODE TABLES ...................................................................... 5-1
5.1 PRINTER CONTROLLER SERVICE MODE .............................................5-1
5.1.1 SERVICE MODE MENU (“1. SERVICE MENU”) .........................5-1
5.1.2 BIT SWITCH PROGRAMMING ........................................................5-2
5.2 PRINTER ENGINE SERVICE MODE........................................................5-3
5.2.1 SERVICE MODE TABLE (“2. ENGINE MAINTE”) .......................5-3
5.2.2 INPUT / OUTPUT CHECK TABLE ...................................................5-8
5.3 USER PROGRAM MODE .........................................................................5-9

SM i G056/G058/G073/G074
DETAILED DESCRIPTIONS

6. DETAILED SECTION DESCRIPTIONS ...................................... 6-1

6.1 CONTROLLER BOARD ............................................................................6-1
6.2 USB ...........................................................................................................6-2
6.2.1 SPECIFICATIONS............................................................................6-2
6.2.2 USB 1.1/2.0 ......................................................................................6-2
6.2.3 USB CONNECTORS........................................................................6-3
6.2.4 PIN ASSIGNMENT ...........................................................................6-3
6.2.5 REMARKS ........................................................................................6-4
Related SP Mode..................................................................................6-4
6.3 IEEE802.11B (WIRELESS LAN) ...............................................................6-5
6.3.1 SPECIFICATIONS............................................................................6-5
6.3.2 BLOCK DIAGRAM............................................................................6-5
6.3.3 TRANSMISSION MODE...................................................................6-6
Ad hoc Mode.........................................................................................6-6
Infrastructure Mode...............................................................................6-6
6.3.4 SECURITY FEATURES ...................................................................6-7
Using the SSID in Ad hoc mode............................................................6-7
6.3.5 TROUBLESHOOTING NOTES ........................................................6-8
Communication Status..........................................................................6-8
Channel Settings...................................................................................6-8
Troubleshooting Steps ..........................................................................6-9
6.4 NEW FEATURES ....................................................................................6-10
6.4.1 IP OVER 1394 ................................................................................6-10
6.4.2 JOB SPOOLING .............................................................................6-11
Description ..........................................................................................6-11
Related SP Modes ..............................................................................6-11

SPECIFICATIONS

7. SPECIFICATIONS
1. GENERAL SPECIFICATIONS.....................................................................7-1
1.1 SUPPORTED PAPER SIZES ..............................................................7-3
2. SOFTWARE ACCESSORIES .....................................................................7-4
2.1 PRINTER DRIVERS ............................................................................7-4
2.2 UTILITY SOFTWARE ..........................................................................7-4
3. MACHINE CONFIGURATION ......................................................................7-5
3.1 SYSTEM COMPONENTS ...................................................................7-5
3.2 INTERNAL OPTIONS..........................................................................7-6
4. OPTIONAL EQUIPMENT .............................................................................7-7

G056/G058/G073/G074 ii SM
INSTALLATION B056/B058

POSITION 1
TAB
DUPLEX UNIT G552
INSTALLATION G073/G074

PREVENTIVE MAINTENANCE B056/B058

POSITION 2
TAB
FOUR-BIN MAILBOX G553
PREVENTIVE MAINTENANCE
G073/G074

REPLACEMENT AND ADJUSTMENT B056/B058

POSITION 3
TAB
ONE-BIN SHIFT TRAY G554
REPLACEMENT AND ADJUSTMENT
G073/G074T

TROUBLESHOOTING B056/B058

POSITION 4
SWAPBOXTM AND SWAPFTLTM INSTALLATION MANUAL

TAB
TROUBLESHOOTING G073/G074

SERVICE TABLES B056/B058

POSITION 5
TAB
SWAPFTLTM BINARY UTILITY OPERATION MANUAL

SERVICE TABLES G073/G074

DETAILED DESCRIPTIONS B056/B058

POSITION 6
TAB

DETAILED DESCRIPTIONS G073/G074

SPECIFICATIONS B056/B058
POSITION 7
TAB

SPECIFICATIONS G073/G074

PAPER TRAY G555/ENVELOPE FEEDER G556

POSITION 8
TAB
INSTALLATION
 INSTALLATION REQUIREMENTS

1. INSTALLATION

Installation
1.1 INSTALLATION REQUIREMENTS
1.1.1 ENVIRONMENT

1. Temperature Range: 10 °C to 32 °C (50 °F to 89.6 °F)

2. Humidity Range: 15 % to 80 % RH
3. Ambient Illumination: Less than 2,000 lux (do not expose to direct sunlight).
4. Ventilation: 3 times/hr/person
5. Avoid areas which are exposed to sudden temperature changes. This includes:
1) Areas directly exposed to cool air from an air conditioner.
2) Areas directly exposed to heat from a heater.
6. Do not place the machine in an area where it will be exposed to corrosive
gases.
7. Do not install the machine at any location over 2,500 m (8,125 ft.) above sea
level.
8. Place the machine on a strong and level base. (Inclination on any side should
be no more than 5 mm.)
9. Do not place the machine where it may be subjected to strong vibrations.

1.1.2 MACHINE LEVEL

Front to back: Within 5 mm (0.2”) of level
Right to left: Within 5 mm (0.2”) of level

1.1.3 MACHINE SPACE REQUIREMENT

Place the machine near the power source, providing clearance as shown.
A: Over 10 cm (4”) B

B: Over 10 cm (4”)
C: Over 100 cm (40”)
C
A
D: Over 10 cm (4”)

G056I500.WMF

SM 1-1 G056/G058
MACHINE INSTALLATION

1.1.4 POWER REQUIREMENTS

!CAUTION
1. Make sure the plug is firmly inserted in the outlet.
2. Avoid multi-wiring.
3. Be sure to ground the machine.

1. Input voltage level: 120 V, 60 Hz: More than 10 A

220 V ~ 240 V, 50 Hz/60 Hz: More than 6 A
2. Permissible voltage fluctuation: ±10 %
3. Do not set anything on the power cord.

1.2 MACHINE INSTALLATION

Refer to the Operating Instructions for details.

1.3 OPTIONAL UNIT INSTALLATION

The following options are available for this machine. Refer to the Operating
Instructions for how to install these options.
• Paper Tray Unit
• 4-bin Mailbox
• 1-bin Shift Tray
• Duplex Unit
• Envelope Feeder
• NIB (G056 only) - the NIB is a standard component for the G058
• Hard disk
• IEEE1394 (G056/G058 - to install in the G058, the NIB must be removed first)
• 64-MB DIMM

G056/G058 1-2 SM
PREVENTIVE MAINTENANCE
 USER MAINTENANCE

2. PREVENTIVE MAINTENANCE
2.1 USER MAINTENANCE
All PM items can be done by the customer, using the maintenance kit. The
maintenance kit contains the items listed below.

Maintenance
Meter-charge mode must be set to 'disabled' (controller service mode).

Preventive
Cross-reference: Section 5.3 Engine service mode
When the PM counter reaches 90K, "Replace Maintenance Kit" is displayed. After
the user replaces the fusing unit in the maintenance kit, the machine automatically
resets the PM counter.

Item Quantity Remarks

Fusing unit 1
Transfer roller 1
Paper feed roller for the standard tray 1
Paper feed rollers for the optional Optional paper tray unit
2
PFU
Friction pad - standard tray 1
Friction pads - optional trays 2 Optional paper tray unit

SM 2-1 G056/G058
SERVICE MAINTENANCE

2.2 SERVICE MAINTENANCE

The following tables list the PM items when the PM is done by service.
NOTE: 1) You must switch on meter-charge mode in printer engine service mode
to disable the user's PM warning.
2) After replacing the fusing unit, make sure to reset the PM counter using
the printer engine service mode “PM Counter Reset”.
Symbol key: C: Clean, R: Replace, L: Lubricate, I: Inspect

Main unit
Item 90K EM Remarks
Paper Feed
Paper Feed Roller R C Clean with water
Friction Pad R C Clean with water
Registration Mylar C C Clean with water
Around the Drum
Transfer Roller R
Fusing Unit and Paper Exit
Hot Roller R
Pressure Roller R
Hot Roller Strippers R
Fusing Thermistor R C Clean with alcohol if necessary.
Bushing - Fusing Roller R
Bushing - Fusing Pressure R
Fusing Entrance and Exit Guide Clean with water or alcohol
C
Plates

Paper Tray Unit

90K EM NOTE
Paper Feed Roller R C Clean with water
Friction Pad R C Dry cloth
Bottom Plate Pad C C Clean with water

Four-bin Mailbox
90K EM NOTE
Exit Rollers C Clean with water
Driven Rollers C Clean with water
Trays C Clean with water

One-bin Shift Tray

90K EM NOTE
Exit Rollers C Clean with water
Driven Rollers C Clean with water
Transport Rollers C Clean with water
Paper Tray C Clean with water
Tray Paper Sensor C Clean with water

G056/G058 2-2 SM
REPLACEMENT AND ADJUSTMENT
 SPECIAL TOOLS

3. REPLACEMENT AND ADJUSTMENT

!CAUTION
Turn off the main power switch and unplug the machine before attempting
any of the procedures in this section.

NOTE: This manual uses the following symbols.

☛ : See or Refer to ! : Screws " : Connector

Replacement
3.1 SPECIAL TOOLS

Adjustment
and
Part Number Description Described Q’ty
Section
A0069104 Scanner Positioning Pin (4 pcs/set) 3.3 1
A2309352 Flash Memory Card - 4MB 5.4 1
G0219350 Loop-back connector - parallel 5.5 1

SM 3-1 G056/G058
EXTERIOR COVERS

3.2 EXTERIOR COVERS

[D] [B]
[A]
[C]

[E]
G058R701.WMF

G058R201.WMF

[H]

[F]

[G]

G058R703.WMF

G058R702.WMF

To remove the left or right cover, separate the machine from the optional paper
tray unit first.
Open the front cover.
[A]: Remove paper tray
[B]: Operation panel (2 hooks, " x1)
[C]: Upper exit cover
[D]: Open the exit guide plate.
[E]: Upper cover (! x4)
[F]: By-pass tray unit (2 hooks)
[G]: Front cover (3 hooks, " x1)
[H]: Left cover (! x2)
[I]: Right cover (3 hooks)

G056/G058 3-2 SM
 LASER UNIT

3.3 LASER UNIT

!WARNING
Turn off the main power switch and unplug the machine before attempting
any of the procedures in this section. Laser beams can seriously damage
your eyes.

3.3.1 CAUTION DECAL LOCATIONS

The caution decal is located in the laser section as shown below.

Replacement

Adjustment
and
G058R500.WMF

G058R202.WMF

SM 3-3 G056/G058
LASER UNIT

3.3.2 POLYGON MIRROR MOTOR

!WARNING
Turn off the main switch and unplug the machine before attempting any of
the procedures in this section. Laser beams can seriously damage your
eyes.

Operation panel (☛ 3.2 Exterior [A] [B]

Covers)
Upper cover (☛ 3.2 Exterior Covers)
[A]: Polygon mirror cover (! x2)
[B]: Polygon mirror motor
(! x4, " x1)
NOTE: Do not touch the surface of the
mirror with bare hands.

G058R204.WMF

3.3.3 LASER SYNCHRONIZATION DETECTOR

Operation panel (☛ 3.2 Exterior Covers)

Upper cover (☛ 3.2 Exterior Covers)
[A]: Laser synchronization detector (" x1)
[A]

G058R206.WMF

G056/G058 3-4 SM
 LASER UNIT

3.3.4 LASER UNIT

[A]

Replacement

Adjustment
G058R730.WMF

and
[D]
[C]

[B]

G058R203.WMF

Operation panel (☛ 3.2 Exterior Covers)

Upper cover (☛ 3.2 Exterior Covers)
Left cover (☛ 3.2 Exterior Covers)
[A]: 230V machine only: Sheet (! x1)
[B]: Thermistor (! x1)
[C]: Clip
[D]: Laser unit (! x4, 1 flat cable, " x2)

SM 3-5 G056/G058
LASER UNIT

When reinstalling the laser unit

Use the scanner positioning pin (P/N: A0069104) to reinstall the unit.
[E]

G058R208.WMF

[E]: Set the positioning pins as shown above. Then secure the laser unit.

G056/G058 3-6 SM
Rev. 08/2001 LASER UNIT

3.3.5 LASER DIODE UNIT

⇒
[C]
[A]
[F]

Replacement

Adjustment
and
[B]

[D]

[E] G058R209.WMF

Laser Unit (☛ 3.3.4 Laser Unit)

[A]: Spring
[B]: LD unit holders
[C]: Loosen the screw
[D]: Nut
[E]: LD Unit
NOTE: 1) Do not remove the screws that secure the LD board.
2) Do not touch any variable resistors on the LD board.

When installing the LD Unit:

Tighten the screw [C] until the unpainted portion of the screw [F] is not visible.
After installing the LD unit, check the test pattern for the final adjustment (see
Laser beam pitch adjustment the following procedure).

SM 3-7 G056/G058
LASER UNIT

Laser beam pitch adjustment

1. Print out the following test patterns – cross-stitch pattern and grid pattern.
2. Check these test patterns. If the laser beam pitch is not correct, the images are
as follows.
• Cross-stitch pattern: Vertical black strips seem to appear.
• Grid pattern: The density of the diagonal lines is light or the lines have
disappeared.
3. Adjust the LD unit holder position: Tighten or loosen the screw [C] (see the
previous page) until the printout appears as follows.
• Cross-stitch pattern: The thin lines are of uniform thickness (no striping
effect should appear on the printout).
• Grid pattern: The diagonal lines appear clearly and are of normal density.

Feed direction

G056R502.WMF
Adjustment not complete Adjustment complete

G056/G058 3-8 SM
 TRANSFER ROLLER

3.4 TRANSFER ROLLER

Cartridge
[A]: Transfer roller
NOTE: Do not touch the transfer
roller surface.

Replacement

Adjustment
and
[A]

G058R401.WMF

3.5 TONER END SENSOR

Cartridge
[A]: Toner end sensor (4 hooks, " x1)

[A] G058R301.WMF

SM 3-9 G056/G058
FUSING

3.6 FUSING
3.6.1 FUSING UNIT

!CAUTION
Allow time for the unit to cool before doing the following procedure.

[A]

G058R501.WMF

[C]
[C]

[B]

G058R502.WMF

[A]: Exit cover

[B]: Fusing unit (lift hooks [C])

G056/G058 3-10 SM
 FUSING

3.6.2 HOT ROLLER AND FUSING LAMP

[A]

[B]

Replacement

Adjustment
and
G058R508.WMF

[D]

[C]

[D]
G058R507.WMF

Fusing unit (☛ 3.6.1 Fusing Unit)

[A]: Right cover (! x2)
[B]: Upper fusing unit assembly (! x4)
[C]: Left cover (! x1)
[D]: Lamp holders (! x1 each)

SM 3-11 G056/G058
FUSING

[E]
[F]

G058R506.WMF

[H]

G058R510.WMF

[G]

G058R505.WMF

[E]: Fusing lamp (! x2)

NOTE: The shorter cable must be at the hot roller gear side.
[F]: Guide plate (3 hooks)
[G]: Hot roller strippers (1 spring each)
[H]: Hot roller (2 C-rings, 1 gear, 2 bushings).
NOTE: Before installing the new hot roller, peel off 3 cm (1 inch) from both
ends of the protective sheet on the new roller.
Remove protective sheet.

G056/G058 3-12 SM
 FUSING

3.6.3 THERMISTOR AND THERMOSTAT

[A]
[C]
[B]

[D]

Replacement

Adjustment
and
[E]
G058R503.WMF

Hot roller (☛ 3.6.2 Hot Roller and Fusing Lamp)

[A]: Wire cover (! x1)
[B]: Grounding plate (! x1, 1 wire)
[C]: Fusing unit connector (! x3, " x1))
[D]: Thermistor (! x1)
[E]: Thermostat (! x1)

SM 3-13 G056/G058
PAPER FEED

3.7 PAPER FEED

3.7.1 FEED ROLLER

Paper Tray
[A]: Paper feed roller

[A] G058R107.WMF

3.7.2 FRICTION PAD

[A]
Paper Tray
[A]: Friction pad (2 hooks, 1 spring)

G058R404.WMF

G056/G058 3-14 SM
 BY-PASS TRAY

3.8 BY-PASS TRAY

3.8.1 BY-PASS TRAY UNIT AND BY-PASS FEED ROLLER

[A]

Replacement

Adjustment
and
[D]
[B] G058R103.WMF

G058R102.WMF
[C]

By-pass tray unit (☛ 3.2 Exterior Covers)

Front cover (☛ 3.2 Exterior Covers)
Cartridge
[A]: Paper guide (! x2)
[B]: Actuator
[C]: Gear (1 hook)
[D]: By-pass feed roller

When reinstalling the paper guide:

1) Set the paper guide on the bushing.
2) Install the left part of the actuator in the machine.
3) Install the right part of the actuator on the paper guide.
4) Install the paper guide.
5) Make sure that the actuator moves smoothly.

SM 3-15 G056/G058
PRINTER CONTROLLER BOARD

3.9 PRINTER CONTROLLER BOARD

[A]: Printer controller board (! x2)

NOTE: Remove the NVRAM [B] from the old
printer controller board and put it on
the new board.

[A]

G058R710.WMF
[B]
3.10 ENGINE BOARD

[B]

[C]

[A]

[D]
G058R712.WMF

Left cover (☛ 3.2 Exterior Covers)

Printer controller board (☛ 3.9 Printer Controller Board)
[A]: Bracket (! x6, 1 grounding wire)
NOTE: The sheet is used for 230V machine only.
[B]: Clip
[C]: Engine board (! x5, all connectors)
NOTE: Remove the NVRAM [D] from the old engine board and put it on the
new board.

G056/G058 3-16 SM
 MAIN MOTOR

3.11 MAIN MOTOR

Left cover (☛ 3.2 Exterior Covers)

[A]: Main motor (! x4, " x1)
[A]

Replacement

Adjustment
G058R711.WMF

3.12 SOLENOIDS AND CLUTCHES

and
[F]
[C]
[D]

[E]
G058R714.WMF
[A] [B]

Left cover (☛ 3.2 Exterior Covers)

[A]: By-pass feed solenoid (! x1, " x1)
[B]: Gear (1 hook)
[C]: Stopper (! x1)
[D]: Relay clutch (1 hook, " x1)
[E]: Paper feed clutch (1 hook, " x1)
Main motor (☛ 3.11 Main Motor)
[F]: Registration clutch (# x1, " x1)

SM 3-17 G056/G058
POWER SUPPLY UNIT AND HIGH VOLTAGE SUPPLY BOARD

3.13 POWER SUPPLY UNIT AND HIGH VOLTAGE SUPPLY

BOARD

[A]

G058R707.WMF

[D]

[C] [B]
G058R708.WMF

[E]

G058R709.WMF

Left cover (☛ 3.2 Exterior Covers)

Fusing unit (☛ 3.6.1 Fusing Unit)
[A]: PSU cover (! x2)
[B]: PSU assembly (! x9, all connectors)
[C]: High voltage supply board (! x4)
[D]: 230V machine only: Choke coil (! x2, " x1)
[E]: Power supply unit (! x5)

G056/G058 3-18 SM
 IMAGE ADJUSTMENT

3.14 IMAGE ADJUSTMENT

3.14.1 REGISTRATION ADJUSTMENT
The registration is adjusted using the user mode; “Maintenance-Registration-
Adjustment”

3.14.2 PARALLELOGRAM IMAGE ADJUSTMENT

NOTE: Use the scanner positioning pin (P/N: A0069104) for the adjustment.
Do the following procedure if a parallelogram is printed while adjusting the printing
registration using a trimming pattern.

Replacement

Adjustment
and
(a) (b)
G058R210.WMF
G056R500.WMF

1. Remove the upper cover (☛ 3.2 Exterior Covers)

2. Set a positioning pin to one of the hole (The above illustration explains when
the image (a) is printed out).
3. Loosen four screws and move the laser unit.
4. Tighten the laser unit.
5. Print the trimming area pattern to check the image. If it is still the same, repeat
step 3 to 5.

SM 3-19 G056/G058
TROUBLESHOOTING
 SERVICE CALL CONDITIONS

4. TROUBLESHOOTING
4.1 SERVICE CALL CONDITIONS
4.1.1 SUMMARY
There are 2 levels of service call conditions.
Level Definition Reset Procedure
To prevent the machine from being Enter engine service mode
damaged, the SC can only be reset by a (Fusing Error Clear) and press
A
service representative. “#”.
The machine cannot be operated at all.
The SC can be reset by turning the Turn the main power switch off
B operation switch off and on, if the SC was and on.
caused by a sensor error.

NOTE: 1) If the problem concerns electrical circuit boards, first disconnect then
reconnect the connectors before replacing the PCBs.
2) If the problem concerns a motor lock, first check the mechanical load
before replacing motors or sensors.

shooting
Trouble-

SM 4-1 G056/G058
SERVICE CALL CONDITIONS

4.1.2 SC CODE DESCRIPTIONS

Code No. Symptom Possible Cause
302 B Charge roller current leak • Cartridge (charge roller) defective
A charge roller current leak signal is • High voltage supply board
detected. defective
• Poor cartridge connection
320 B Polygon motor error • Polygon motor
The polygon motor does not reach its • Polygon motor cable
operating speed within 10 seconds
after the polygon motor on signal, or
the lock signal is not detected for
more than a certain time during
operation.

322 B 1st laser synchronization error • Laser synchronization detector

The laser synchronization detector board out of position
cannot detect the laser • Laser synchronization detector
synchronization signal for more than board or cable defective
5 consecutive 100 ms intervals. • Laser synchronization mirror out of
position
• LD unit defective
• Engine board defective
323 B LD drive current exceeded • LD unit defective
The LD driver detects this error for
more than 500 ms.

326 B 2nd laser synchronization error • Laser synchronization detector

The 1st LD1 is already on, but the board out of position
laser synchronization detector cannot • LD unit defective
detect the laser synchronization • Engine board defective
signal from the 2nd LD for more than 5
consecutive 100 ms intervals.
391 B Development bias leak • High voltage supply board
A development bias leak signal is defective
detected. • Poor cartridge connection

500 B Main motor lock • Main motor defective

A main motor lock signal is not • Too much load on the drive
detected for more than 700 ms after mechanism
the main motor starts to rotate, or the
lock signal is not detected for more
than a certain time during rotation
after the last signal.

541 A Unstable fusing temperature • Thermistor defective

During warm-up, the fusing • Fusing lamp open
temperature rises by less than 20 °C • Fusing thermostat open
during 11 seconds. • Power supply board defective
The fusing temperature detected by • Poor connection of the fusing unit
the thermistor was 0 °C 5 seconds
after the fusing relay was turned on.

G056/G058 4-2 SM
 SERVICE CALL CONDITIONS

Code No. Symptom Possible Cause

542 A Fusing temperature warm-up error • Thermistor defective
The fusing temperature does not • Fusing lamp open
reach more than 80 °C 17.5 seconds • Fusing thermostat open
after the main switch is turned on. • Power supply board defective
• Poor connection of the fusing unit
543 A Fusing overheat error • Fusing thermistor defective
A fusing temperature of over 245 °C • Power supply board defective
is detected for 1 second by the fusing
thermistor.
A fusing temperature of over 235 °C
is detected for 1 second after the
fusing lamp has been turned off.
545 A Fusing lamp stays on • Fusing thermistor defective
The fusing lamp stays on more than • Power supply board defective
12 seconds after the main motor has • Poor connection of the fusing unit
been turned off.
546 A Unstable fusing temperature • Fusing thermistor defective
During standby, within 500 ms, the • Power supply board defective
fusing temperature goes below 60 °C • Poor connection of the fusing unit
twice or over 60 °C three times.
Within 1 minute, a 60 °C increase or

shooting
Trouble-
decrease in fusing temperature is
detected during five different one-
second intervals.
547 B Zero cross signal malfunction • Power supply board defective
Zero cross signals are not detected • Poor mains power supply condition
within 5 seconds.
610 B Communication error - duplex unit • Poor connection between engine
The engine board cannot board and duplex unit
communicate with the duplex unit. • Engine board defective
• Duplex control board defective
650 B Communication error - GAVD • Engine board defective
• The engine board detects an
unknown device on the I2C I/F
bus (internal bus on the engine
control board).
• The engine board detects an I2C
I/F bus error.
651 B Communication error - FCI • Engine board defective
• The engine board detects an
unknown device on the I2C I/F
bus (internal bus on the engine
control board).
• The engine board detects an I2C
I/F bus error.
726 B Shift tray motor error • Shift motor defective
Tray shift did not finish within a • Shift tray: Left shift sensor or right
certain time after the shift motor shift sensor defective
turned on.

SM 4-3 G056/G058
CONTROLLER ERROR

4.2 CONTROLLER ERROR

The following table describes the controller error codes. These codes are displayed
at power-on, or after the power-on self-test, if an error occurs.
Please refer to section 5.3 for details of the power-on self-test.
Code Description Required Action
640 Engine to controller communication • Check the connection between the
error. controller and the engine board.
• Replace the engine board if the error is
consistent.
• Replace the controller if the error is
consistent.
641 Engine to controller communication • Check the connection between the
error (no answer). controller and the engine board.
• Replace the engine board if the error is
consistent.
800 Video data error • Check the connection between the
controller and the engine board.
• Replace the engine board if the error is
consistent.
820 Controller CPU error • Replace the controller if the error is
consistent.
821 CPU and ASIC timer error • Turn off the machine and turn it back on.
• Replace the controller if the error is
consistent.
822 HDD timeout error • Check the connection between the HDD
and the controller
• Replace the HDD if the error is consistent.
823 NIB self test error • Turn off the machine and turn it back on.
• Check the connection between the NIB
and the controller.
• Replace the NIB if the error is frequent.
824 NVRAM error • Replace the NVRAM if the error is
consistent.
827 SDRAM error • Replace the controller if the error is
consistent.
828 Flash ROM error • Replace the controller if the error is
consistent.
829 Optional RAM error • Check the connection of the optional
memory.
• Replace the optional memory if the error
is consistent.
835 Parallel interface error • Replace the controller if the error is
consistent.
836 Font ROM error • Not used for this model.
837 Optional font ROM error • Not used for this model.
838 Clock generator error • Replace the controller if the error is
consistent.
850 NIB interface error • Replace the controller if the error is
consistent.
851 IEEE1394 interface error • Replace the controller if the error is
consistent.

G056/G058 4-4 SM
 CONTROLLER ERROR

Code Description Required Action

860 HDD start-up error • Turn off the machine and turn it back on.
• Check the connection between the HDD
and the controller.
• Replace the HDD if the error is consistent.
862 HDD damaged cluster error • Replace the HDD if the error is consistent.
863 HDD data unable to read
864 HDD data access error
865 HDD access error
900 Controller counter error • Replace the NVRAM if the error is
consistent.
999 Software update error • Try downloading the controller software
again.

shooting
Trouble-

SM 4-5 G056/G058
ELECTRICAL COMPONENT DEFECTS

4.3 ELECTRICAL COMPONENT DEFECTS

4.3.1 SENSORS
Component CN Condition Symptom
The Paper Jam indicator will light whenever
Open
a print is made.
Paper Exit 6-B2
The Paper Jam indicator lights even if there
Shorted
is no paper.
The paper overflow message is not
Open displayed even when a paper overflow
Paper Overflow 6-B5 condition exists.
Shorted The paper overflow message is displayed.
The Paper Jam indicator will light whenever
Open
a print is made.
Registration 16-A2
The Paper Jam indicator lights even if there
Shorted
is no paper.
The Paper End indicator lights even if paper
Open
is placed in the 1st paper tray.
The Paper End indicator does not light even
1st Paper End 16-A5
if there is no paper in the 1st paper tray.
Shorted
Misfeed is indicated when paper supply
runs out.
Open The machine cannot determine the paper
1st Paper Height 16-A8 near-end condition properly.
Shorted
High Toner near-end (toner end) is not detected.
Toner End 16-A12
Low The add toner message is displayed.
NOTE: The CN numbers describe the connector number on the engine board.

4.3.2 SWITCHES
Component CN Condition Symptom
272-1,3 Open The machine does not turn on.
(PSU 120V) The machine does not turn off.
Main
270-1,2 Shorted
(PSU 230V)
The Front Cover Open message is not
Open
Front Cover displayed even if the front cover is opened.
9-1
Safety The Front Cover Open message is
Shorted
displayed even if the front cover is closed.
The Rear Cover Open message is not
Open displayed even if the rear cover or paper
Rear Cover 9-3 exit cover is opened.
Safety 5-3 The Rear Cover Open message is
Shorted displayed even if the rear cover or paper
exit cover is closed.
NOTE: The CN numbers describe the connector number on the engine board
(except for the main switch).

G056/G058 4-6 SM
 BLOWN FUSE CONDITIONS

4.4 BLOWN FUSE CONDITIONS

Rating Symptom when turning on the main
Fuse
115 V 220 - 240 V switch
Power Supply Board
FU1 15 A/125 V ---- No power
FU2 6.3 A/250 V 3.15 A/250 V No power
FU3 5 A/125 V 5 A/250V No power
No power
FU4 5 A/125 V 5 A/250V
(LEDs flash once)

4.5 LEDS
No LEDs are used for this model (except for the NIB - refer to section 6.7).

shooting
Trouble-

SM 4-7 G056/G058
FIRMWARE HISTORY Rev. 05/2000

4.6 FIRMWARE HISTORY

4.6.1 G056/G058 FIRMWARE MODIFICATION HISTORY
G056/G058 FIRMWARE MODIFICATION HISTORY
PART SERIAL FIRMWARE
DESCRIPTION OF MODIFICATION
NUMBER NUMBER VERSION
• First Mass Production of Machine G0565920 B 1 st Mass 1.01
Production
• Firmware modified to make corrections for G0565920 C November 2000 1.02
the German language. production
• Does not exist in the field G0565920 D N/A 1.03
• Does not exist in the field G0565920 E N/A 1.04
1. Firmware modified to improve print quality G0565920 F December 2000 1.05
when image data is printed using the PCL6 production
driver.
NOTE: This occurs only in the following
condition.
• When printing image data
• When using the PCL6 driver

2. New feature added in the user mode.

“Curl Prevention” mode is added in the user
mode. (Curl Prevention: User mode/
Maintenance). Please note that the function
of this mode is the same as the “Curl Control”
in the printer engine service mode. It lowers
the fusing temperature to prevent paper from
curling. Advise customer to use this mode
when paper jam occurs during duplex rear
side printing.
NOTE: When this mode is switched on, the
“Curl Control” in the service mode is
also switched on.

Symptom:
In PCL printing, if data exists over the bottom
edge of the printable area, the machine
freezes, displaying "Processing" and
operation will no longer be possible.
Condition:
Printer driver is not being used
Print data exists on the bottom edge of the
printable area (at 4.2mm)

Action:
Update the controller firmware.

G056/G058 4-8 SM
 Rev. 08/2001 FIRMWARE HISTORY

G056/G058 FIRMWARE MODIFICATION HISTORY

PART SERIAL FIRMWARE
DESCRIPTION OF MODIFICATION
NUMBER NUMBER VERSION

⇒•
Corrects the following: G0565920 G Does not exist in 1.06
In rare cases with graphic images, a dark the field
band(s) appears or part of the image
becomes black on prints.
Corrects the following: G0565920 J February 2001 1.08
• Modified so the machine can be used production
with Axis print servers.
• Modified to correct Polish and
Portuguese langauage errors.

shooting
Trouble-

SM 4-9 G056/G058
SERVICE TABLES
 SERVICE PROGRAM MODE

5. SERVICE TABLES
5.1 SERVICE PROGRAM MODE
!CAUTION
Before accessing the service menu, do the following:
Confirm that there is no print data in the printer buffer (the Data In LED
must not be lit or blinking).
If there is some data in the buffer, wait until all data has been printed.

5.1.1 ENABLING AND DISABLING SERVICE PROGRAM MODE

Entering the Service Mode
There are two ways to enter the service mode.
Method 1: Turn the machine on while pressing the “On
Line” key and “Escape” key together until “1. Service
Menu1” appears on the display. Menu
On Line
NOTE: If you switch the machine off, any jobs stored
on the hard disk using the sample print and Job Reset Escape

protected print features will be deleted.

Check first with the user tools to see if there are Form Feed # Enter
any jobs stored with these features
(Menu key - Sample Print, or Protected Print). Power Error Data In

Service
Method 2: Press the “Up/Down arrow” keys together for

Tables
about 5 seconds, then press the “Enter” key.
G058D520.WMF
“1. Service Menu1” appears on the display.
NOTE: The machine automatically goes off line when you enter the service mode.

Accessing the Required Program

Use the “Up/Down arrow” keys to scroll through the menu listing.
1. Service Menu: Controller service modes
2. Engine Mainte: Engine service modes
3: End: Exit service mode
To select an item, press the “Enter” key. Then the sub-menu will appear.
Scroll through the sub menu items using the “Up/Down arrow” keys.
To go back to a higher level, press the “Escape” key.

SM 5-1 G056/G058
SERVICE PROGRAM MODE

Inputting a Value or Setting for a Service Program

Enter the required program mode as explained above. The setting appearing on
the display is the current setting.
Select the required setting using the “Up/Down arrow” keys, then press the “Enter”
key. The previous value remains if the “Enter” key is not pressed.

Exiting Service Mode

Select “3. End” from the service mode main menu, then press the “Enter” key.
NOTE: To make the settings effective, turn the main switch off and on after exiting
service mode.

G056/G058 5-2 SM
Rev. 04/2003 PRINTER CONTROLLER SERVICE MODE

5.2 PRINTER CONTROLLER SERVICE MODE

5.9.1 SERVICE MODE MENU (‘1. SERVICE MENU’)
Service
Description Function
Mode
BitSw#1 Set Bit switch Adjusts bit switch settings.
settings Note: Currently the bit switches are not being used.
Clear Setting Initializes the Initializes settings in the “System” menu of the user mode.
system settings
Service Print Controller Prints the service summary sheet (a summary of all the
summary print controller settings).
Disp Version Display Displays the version of the controller firmware.
controller

5.9.2 BIT SWITCH PROGRAMMING

NOTE: Currently, the bit switches are not being used.

1. Enter the SP mode, select “Service Menu”, then press Service Menu
[Enter] twice. BitSW

2. Select #1, #2, #3, or #4 for the desired bit switch, then BitSW
press [Enter]. <BitSW#1>
• [V] [W]: Move to the next switch.

3. Adjust the bit switch using the following keys. Sw#1 00000000

Service
Tables
• [V] [W]: Move to the next bit. Bit0 _
• [Escape]: Exit without saving changes.
• [Enter]: Exit and save changes.
NOTE: The left digit on the display is bit 7 and the right digit is bit 0.
4. Press [Enter] to save changes and exit.
⇒ Bit Switch 01 - Not used (do not change any of these settings)

Bit Switch 02
No Description Function
0-3 Not used Do not change the setting.
Treatment of the last page 0: The last page is not fed through the duplex unit, so the
when printing a job with an last page faces the opposite way from other pages in the
odd number of pages using job.
the duplex unit 1: The last page is fed through the duplex unit, so the last
4
0: (default): Last page not page faces the same way as other pages of the job.
fed through the duplex unit Set this switch to “1” when the customer wishes the last
1: Last page fed through the page to be facing the same way as the other pages.
duplex unit
5-7 Not used Do not change the setting.

Bit Switch 03 - Not used (do not change any of these settings)
Bit Switch 04 - Not used (do not change any of these settings)

SM 5-3 G056/G058
PRINTER ENGINE SERVICE MODE

5.3 PRINTER ENGINE SERVICE MODE

5.3.1 SERVICE MODE TABLE (‘2. ENGINE MAINTE’)
Service
Description Function Setting
Mode
Regist sag Paper feed Adjusts the paper feed clutch timing at -8.0 to +8.0
timing registration. The paper feed clutch 2 mm/step
timing determines the amount of paper 0 mm
buckle at registration. (A larger setting
leads to more buckling.)
Fusing Fusing power Selects whether the fusing power Normal
Control control control is on/off or phase control. (US)
Use “Phase” control if the room lights Phase
flicker when the fusing lamp starts. (Europe/Asia)
Fusing Fusing Adjusts the fusing temperature for 100 to 200
Temp temperature printing. 10°C/step
adjustment Normally, do not change the setting. 170°C
Fusing Fusing Displays the fusing temperature.
T Dis temperature
display
OHP Bypass paper Selects the number of rotations for the 1 (1 rotation)
Clutch Rt feed roller bypass tray feed roller when the paper 2 (2 rotations)
rotation for type is set to “Transparencies.”
transparencies This is to avoid jams when
transparencies are being used.
Fusing Initial fusing Roller turn: Warms up the fusing unit for Normal
Start setting 20 s at power on or when the machine Roller turn
warms up from the energy saver mode.
Normal: There is no 20 s warm-up
period
Select ‘roller turn’ to avoid poor fusing in
a low temperature environment.
Curl Low temperature Lowers the fusing temperature (to Normal
Control fusing 150°C) to prevent thin paper from Curl control
curling. Use this mode only when a
paper jam occurs during duplex rear
side printing.
Charge Charge roller Adjusts the charge roller voltage. 1000 to 2000
Rol Bias voltage Normally, do not change the setting. 10 V/step
adjustment 1650V
Mainscan Main scan Adjusts the main scan magnification. -0.5 to +0.5
mag magnification 0.1 %/step
adjustment 0%
Subscan Sub scan Adjusts the sub scan magnification. -0.5 to +0.5
mag magnification 0.1 %/step
adjustment 0%
Developer Development Adjusts the development bias for -800 to -200
Bias Bias Adjustment printing. 10 V/step
Normally, do not change the setting. -700V
Toner End Number of prints Adjusts the number of prints the 50 to 200
Count after toner near- machine can print after it detects toner 50 sheets/step
end is detected near-end. 200 sheets

G056/G058 5-4 SM
 PRINTER ENGINE SERVICE MODE

Service
Description Function Setting
Mode
Transfer Transfer current Adjusts the correction current applied to 0: –2 µA
curr correction the transfer roller. 1: 0 µA
2: +2 µA
3: +4 µA
Test Test pattern Use this to select and print a test No pattern
Pattern selection pattern. This machine has the following
patterns.
• No specified
• Checkered flag
• Cross-stitch
• 1-dot argyle
• 2-dot argyle
• 2-dot trim
• 1-dot grid
• 2-dot grid
Reset this to 0 after printing the test
pattern.
Thermistor Thermistor Charge roller voltage and transfer On
adj adjustment current automatic adjustment. Off
The machine automatically adjusts
these parameters in response to the
temperature within the machine.
Normally, do not change the setting.
Toner end Toner end clear Clears the toner end counter in the
clear (engine) engine board.
Note: This mode is not used in this

Service
machine.

Tables
Waste Waste toner Displays the waste toner counter in the
Toner Cnt count display engine board.
Effective Cartridge ID chip Selects which of the cartridge ID chip
info features that are functions are enabled.
used • Not used: All items are not used
• All used: All items are used
• Normal Mode: Cartridge
detection/type
• Cartridge: Cartridge detection only
Cartridge Number of prints Adjusts the number of prints the 15k prints
lmt for a single machine can make after a new cartridge 20k prints
cartridge is detected. 25k prints
Do not use a higher value than 30 k. 30k prints
35k prints
40k prints
Waste Lim Action when Determines whether the machine stops Yes
Stop toner end is printing after the cartridge counter (Stop printing)
detected reaches the above limit. No
(Do not stop)

SM 5-5 G056/G058
PRINTER ENGINE SERVICE MODE

Service
Description Function Setting
Mode
Toner end Toner near-end Threshold adjustment for the toner end 200 to 1000
sensor threshold sensor. 100 ms/step
Normally, do not change the setting. 200 ms
Important: Turn the main switch off/on
after changing this setting.
Cartridge Toner cartridge Displays toner cartridge information.
info information
A3/11x17 A3/DLT double Specifies whether the counter is Yes
Count count doubled for A3/11" x 17" paper. (double count)
If “Yes” is selected, the total counter No
counts up twice when A3/11" x 17" (single count)
paper is used.
Memory Memory clear Resets software counters and returns modes and settings
clr to their defaults.
• Memory all clear: Clears all data
• Eng: Clears the printer engine settings (See Note 1 for
a list of the settings erased)
• SCS: Clears system settings (See Note 2 for a list of
the settings erased)
• PRT: Clears user mode system settings (See Note 3
for a list of the settings erased)
• NCS: Clears the items listed in the “Host Interface”
section of the Configuration page.
Free run Free run The machine performs a free run.
Press [Enter] to start.
Press [Enter] to stop.
Please note that the machine will not
stop immediately after the [Enter] key is
pressed.
Input Input check Displays signals received from sensors
check mode and switches.
See the “Input Check” section for
details.
Output Output check Turns on electrical components
check mode individually for test purposes.
See the “Output Check” section for
details.
Fusing err SC code reset Resets a service call condition (for
clr fusing unit errors).
After using this SP mode, turn the main
switch off and on.
Serial Serial number Use to input the machine serial number.
number programming (This is normally done at the factory.)
Service Service station Program the service station number.
TEL number The number is printed on the meter-
programming charge counter report when the meter-
charge mode is turned on.
HDD Init Initializes the Initializes the hard disk. Use this only if
HDD there is a hard disk error.
Prog --- Designers’ use only
Checksum

G056/G058 5-6 SM
 PRINTER ENGINE SERVICE MODE

Service
Description Function Setting
Mode
Test Print Engine test Prints the test pattern that was selected
pattern print in the “Test Pattern” mode.
Plug/Play Plug & Play Select the plug & play name.
name selection
Meter Meter-charge Enable or disable meter-charge mode.
charge mode Important: Turn the main switch off/on
after changing this setting.

Meter charge mode enabled:

• ‘Replace Maintenance Kit’ is not
displayed on the operation panel
when the PM counter runs out (the
technician replaces the
maintenance kit items)
• The meter charge counter is shown
immediately after the Menu key is
pressed. Yes
• The technician must reset the PM (Enabled)
counter after replacing the fusing No
unit. (Disabled)
Meter charge mode disabled:
• ‘Replace Maintenance Kit’ is
displayed on the operation panel
when the PM counter runs out (the
user replaces the maintenance kit
items)
• The meter charge counter is not

Service
shown when the Menu key is

Tables
pressed.
• The PM counter resets automatically
after the user replaces the fusing
unit.
Service Prints engine Prints the engine summary sheet.
Report summary
Operation Total engine Displays the total number of engine
time rotation cycle rotation cycles made so far.
Note: One cycle is calculated as 3.7 s
of drum rotation. However, this counter
also includes idle rotations.
This counter is not reset at PM.
Total Controller total Displays the controller total counter.
count C counter display This counter is used for meter charge,
and it appears when the user presses
the Menu key (if meter charge mode is
enabled).
It does not count up when certain items,
such as service reports, are printed (see
section 6.6.1. for a complete list of
conditions).
Disp ROM ROM version Displays the firmware version (system,
ver display engine, and duplex).

SM 5-7 G056/G058
PRINTER ENGINE SERVICE MODE

Service
Description Function Setting
Mode
PM PM counter Displays the PM counter. This is not a
Counter display page counter. It estimates the page
count using the engine rotation cycle
count. It counts up one page when the
engine has made the average number
of rotations that is required for one page
of a three-page job.
PM Resets the PM Resets the PM counter.
Counter counter Important: If a technician replaces the
reset PM items, reset this counter after
replacing these items.
Diag result Diagnostic result Displays the controller self-diagnostic
display result.
See sections 5.5 and 5.6 for details.
Assert Info --- Designers’ use only
Usercode User code clear Clears all the user code data from the
clr controller board memory.
Total Engine total Displays the engine total counter. It
counter counter display counts up for all prints, including service
reports.

Memory Clear
The following tables list the items that are cleared.

Note 1: Eng (Engine settings)

Setting Name User or Service Mode

Sub scan registration
User/Maintenance/Registration
Main scan registration
Image Density User/Maintenance/
Regist sag
Fusing control
Fusing temp
OHP Clutch Rt
Fusing start
Curl control
Charge Rol Bias
Main scan mag
Subs can mag Service/Printer engine
Developer bias
Toner end count
Transfer curr
Thermistor adj
Effective info
Catridge lmt
Waste Lim Stop
Toner end sensor
Meter charge

G056/G058 5-8 SM
 PRINTER ENGINE SERVICE MODE

Note 2: SCS (Clears system settings)

Setting Name User or Service Mode
Language User/
Paper Type
Tray Paper Type
Manually programmed User/Paper Input/
paper size
Tray Lock
Energy saver timer User/System/
A3/11x17 Count
Service/Printer engine
Service TEL
User code counter ---

Note 3: PRT (Clears system settings)

Setting Name User or Service Mode
Tray Priority User/Paper Input
Misfeed Recovery
Print Error Report
Auto Continue
Memory Overflow User/System
Output Tray
Job Separation
Memory usage

Service
Tables

SM 5-9 G056/G058
PRINTER ENGINE SERVICE MODE

5.3.2 INPUT CHECK TABLE

Reading
Number Description
00 01
Opened
1 Front cover safety switch Closed
(Pushed)
2 Main motor lock Off On
3 Polygon motor lock Off On
4 Not used
Opened
5 Upper rear cover (duplex cover) Closed
(Pushed)
6 Duplex unit installed Not installed Installed
7 Fusing unit installed Not installed Installed
8 New fusing unit detection Used fusing unit New fusing unit
9-10 Not used
11 Paper overflow sensor Paper not detected Paper detected
12-15 Not used
16 Registration sensor Paper not detected Paper detected
17 Paper exit sensor Paper not detected Paper detected
Duplex transport sensor
18 Paper not detected Paper detected
(optional duplex unit)
Duplex entrance sensor
19 Paper not detected Paper detected
(optional duplex unit)
Duplex exit sensor
20 Paper not detected Paper detected
(optional duplex unit)
21 Bypass feed paper sensor Paper detected Paper not detected
22 Paper end sensor - standard cassette Paper detected Paper not detected
23 Paper size sensor - standard cassette See table 1
24 Paper height sensor - standard cassette See table 3
25 Not used
Paper end sensor - optional paper tray
26 Paper detected Paper not detected
upper cassette
27-28 Not used
Paper end sensor - optional paper tray
29 Paper detected Paper not detected
lower cassette
Paper size sensor - optional paper tray
30 See table 2
lower cassette
Paper height sensor - optional paper
31 See table 4
tray lower cassette
Upper paper transport sensor
32 Paper not detected Paper detected
(optional paper feed unit)
Lower paper transport sensor
33 Paper not detected Paper detected
(optional paper feed unit)
Paper size sensor - optional paper tray
34 See table 2
upper cassette
35 Not used
Paper height sensor - optional paper
36 See table 4
tray upper cassette
37-40 Not used
Paper output tray cover sensor Opened
41 Closed
(Interrupted)

G056/G058 5-10 SM
 PRINTER ENGINE SERVICE MODE

Reading
Number Description
00 01
42 Shift tray paper transport sensor Paper not detected Paper detected
Shift tray at right On
43 Off
(optional 1-bin shift tray) (Interrupted)
Shift tray at left On
44 Off
(optional 1-bin shift tray) (Interrupted)
Paper sensor - 1st bin
45 Paper not detected Paper detected
(optional 4-bin mailbox)
Paper overflow sensor - 1st bin
46 Paper not detected Paper detected
(optional 4-bin mailbox)
Paper sensor - 2nd bin
47 Paper not detected Paper detected
(optional 4-bin mailbox)
Paper overflow sensor - 2nd bin
48 Paper not detected Paper detected
(optional 4-bin mailbox)
Paper sensor - 3rd bin
49 Paper not detected Paper detected
(optional 4-bin mailbox)
Paper overflow sensor – 3 rd bin
50 Paper not detected Paper detected
(optional 4-bin mailbox)
Paper sensor - 4th bin
51 Paper not detected Paper detected
(optional 4-bin mailbox)
Paper overflow sensor – 4th bin
52 Paper not detected Paper detected
(optional 4-bin mailbox)
Upper paper transport sensor - Mailbox
53 Paper not detected Paper detected
(optional 4-bin mailbox)
Lower paper transport sensor - Mailbox
54 Paper not detected Paper detected
(optional 4-bin mailbox)
55-75 Not used

Service
Tables
Table 1: Paper Size Switch (Main Unit)
Paper Size
Number SW 1 SW 2 SW 3
US model Europe/Asia
0 0 0 --- ---
0 0 1 LG SEF A4 LEF
0 1 0 81/2" x 13" 11" x 81/2"
0 1 1 11" x 81/2" A4 SEF
23
1 0 0 * (Asterisk) * (Asterisk)
1 0 1 A4 LEF 81/2" x 11"
1 1 0 81/2" x 11" A5 LEF
1 1 1 11" x 17" A3
1: Pushed

Switch No. 1 2 3

G056M500.WMF

SM 5-11 G056/G058
PRINTER ENGINE SERVICE MODE

Table 2: Paper Size Switch (optional paper tray)

Paper Size
Number SW 1 SW 2 SW 3 SW 4 US/
Europe/Asia
0 0 0 0 ---
0 0 0 1 * (Asterisk)
0 0 1 0 ---
0 0 1 1 A4 LEF
0 1 0 0 ---
0 1 0 1 LG SEF
0 1 1 0 ---
30, 34 0 1 1 1 A4 SEF
1 0 0 0 ---
1 0 0 1 11" x 81/2"
1 0 1 0 ---
1 0 1 1 81/2" x 11"
1 1 0 0 ---
1 1 0 1 11" x 17"
1 1 1 0 ---
1 1 1 1 A3
1: Pushed ---: Cassette not detected

Table 3: Paper Height Sensor (standard cassette)

Number SP Value Paper Amount
00H More than 20%
24, 31
01H Less than 20%

Table 4: Paper Height Sensor (optional paper tray)

Number SP Value Paper Amount
00H Less than 10%
01H More than 90%
36
02H 10 - 50%
03H 50 - 90%

G056/G058 5-12 SM
 PRINTER ENGINE SERVICE MODE

5.3.3 OUTPUT CHECK TABLE

Number Description
1 Main motor (forward)
2 Paper transport clutch
3 Registration clutch
4 Not used
5 Paper feed clutch (standard cassette)
6 Bypass feed solenoid
7-10 Not used
11 Fan motor (high speed)
12 Fan motor (low speed)
13 Fusing relay
14-21 Not used
22 Polygon motor on
23 Polygon motor on and LD on
24-25 Not used
26 Upper paper feed clutch (optional paper tray unit)
27 Upper paper feed motor (optional paper tray unit)
28 Lower paper feed clutch (optional paper tray unit)
29 Lower paper feed motor (optional paper tray unit)
30 Not used
31 Paper exit motor (1-bin shift tray, 4-bin mailbox)
32 Paper exit junction gate solenoid
33 1-bin shift tray - right
34 1-bin shift tray - left
35 Mailbox turn gate solenoid 2 (optional 4-bin mailbox)

Service
Tables
36 Mailbox turn gate solenoid 3 (optional 4-bin mailbox)
37 Mailbox turn gate solenoid 4 (optional 4-bin mailbox)
38-40 Not used
41 Duplex inverter motor (forward: optional duplex unit)
42 Duplex inverter motor (reverse: optional duplex unit)
43 Duplex transport motor (Optional duplex unit)
44 Inverter gate solenoid (Optional duplex unit)
45-50 Not used

SM 5-13 G056/G058
 FIRMWARE UPDATE PROCEDURE Rev. 08/2001

5.4 FIRMWARE UPDATE PROCEDURE

5.4.1 CONTROLLER/NIB/ENGINE FIRMWARE UPDATE
This procedure is for upgrading the firmware of the machine.

⇒ !CAUTION
Do not turn off the machine while
downloading the firmware.

[C]

[A] NOTE: When you see the machine from the

back, the “A” side of the card must
face the right as shown.
[B]
G058R713.WMF

1. Prepare 2 IC cards with the controller firmware.

2. Turn off the main switch.
3. Remove the IC card slot cover [A] on the rear side of the machine as shown.
4. Insert the IC card-1 [B] into slot [C] and turn on the main Onboard Sys. 1/2
switch. “Onboard Sys. 1/2” is displayed.
5. Press “# Enter.”
Note: Make sure that ∗ is displayed. Onboard Sys. 1/2
∗
6. Scroll with the [!] ["] key and select “Update.”
Update
Press “# Enter” to start downloading.
The “On Line” LED starts blinking and the machine starts
to download the program. Updating
(Notice that the ∗ mark disappears as the program is
∗∗∗∗∗∗∗∗∗∗∗∗∗∗∗∗∗
downloaded.)
7. When updating card-1 is finished, “Update 1/2 task done” Update 1/2 task done
is displayed.

8. Turn off the main switch and replace the card with IC card- Updating
2. Turn on the main switch, then downloading will ∗∗∗∗∗∗∗∗∗∗∗∗∗∗∗∗∗
automatically start.
9. When updating card-2 is finished, “Update done” is Update done
displayed. Then, remove the card, turn on the main switch
and print the configuration sheet. Check that controller
firmware is successfully updated.

G056/G058 5-14 SM
 FIRMWARE UPDATE PROCEDURE

5.4.2 ERROR RECOVERY

Controller
If an error occurs during updating the controller firmware, use the following
procedure. This procedure will force the controller to boot from the IC card.
1. Prepare two FlashROM cards with the required controller firmware version.
2. Turn off the machine and remove the controller.
3. Change the DIP switch 2 - No. 1 setting to “ON”.
Parallel I/F

CN1
Engine Board

Controller Board
NIB

SW2

Bit 4 3 2 1 OFF

ON

Service
Tables
G056T500.WMF

4. Put back the controller and insert the first card into the FlashROM card slot on
the controller.
NOTE: When you see the machine from the back, the “A” side of the card must
face the right.
5. Turn on the machine. The machine automatically starts to download the
software.
6. When downloading is finished, “Update done” is displayed.
7. Turn off the machine, remove the first card, and insert the second card.
8. Repeat steps 5 and 6.
9. Turn off the machine, remove the first card, and reset the DIP switch 2 - No.1
setting to “OFF”. Then, put back the controller.
NOTE: The default settings of the DIP switches are all ‘OFF’.
10. Turn on the machine, and print the service summary report.

NIB/Engine Board
If a download attempt failed, try downloading the new firmware again using the
procedure described in section 5.4.1.

SM 5-15 G056/G058
POWER-ON SELF TEST

5.5 POWER-ON SELF TEST

This self diagnostic test requires a loop-back connector (P/N: G0219350).
1. Turn off the machine and attach the loop-back connector to the parallel
interface.
2. Turn on the machine while pressing the “On Line” key and “# Enter” key
together.
3. The machine prints the diagnostic report automatically.
• Refer to section 5.3.1 for how to check the error codes (Engine service mode
– Diag result)
• Refer to section 4.2 for details about the error codes.

5.6 OTHER TESTS

The controller tests the following devices at power-on. If an error is detected, an
error code is stored in the controller board.
• CPU, ASIC and clock
• Flash ROM
• Resident and optional SDRAM
• Parallel interface
• NIB
• IEEE1394 interface (if installed)
• NVRAM
• Optional HDD (if installed)

• Refer to section 5.3.1 for how to check the error codes (Engine service mode -
Diag result)
• Refer to section 4.2 for details about the error codes.

G056/G058 5-16 SM
 Rev. 12/2002 USER PROGRAM MODE

5.7 USER PROGRAM MODE

Press the “Menu” button and use the “Up/Down arrow” keys to scroll through the
menu listing.
To go back to a higher level, press the “Escape” key.
After changing the settings, press the “On Line” key.
The user menu list can be printed using “Menu List” in the “List/Test Print” user
mode.
⇒User Mode Tree
User Mode Counter (Meter-charge mode must be "On")
Sample Print (optional HDD required)
Locked Print (optional HDD required)
Paper Input By-Pass Size
Tray Paper Size

Paper Type
Tray Locking
List/Test Print Tray Priority
Maintenance Image Density

Registrationn
Curl Prevention

HDD Format (optional HDD required)

Menu Protect
Paper Size Error
System Misfeed Recovery
Print Error Report
Auto Continue
Memory Overflow

Service
Tables
Duplex (optional duplex unit required)
Output Tray (only installed trays are displayed)
Job Separation (1-bin shift tray required)
Energy Saver
Memory Usage
Unit of Measure
Edge Smoothing
Resolution
Toner Saving
Host Interface I/O Buffer
I/O Timeout
Network Setup (NIB required)
PCL Menu Orientation
Form Lines
Font Source
Font Number
Point Size
Font Pitch
Language Symbol Set

G056M501.WMF

SM 5-17 G056/G058
DIP SWITCHES

5.8 DIP SWITCHES

Controller Board
DIP switch 2 (Bit 1) on the controller is used for error recovery after a firmware
updating procedure failed.
NOTE: The default settings of the DIP switches are all ‘OFF’.
Parallel I/F

CN1
Engine Board

Controller Board
NIB

SW2

Bit 4 3 2 1 OFF

ON

G056T500.WMF

Engine Board
DIP switch 1 on the engine board is for factory use only. Do not change the setting.

G056/G058 5-18 SM
Rev. 12/2002 FIRMWARE HISTORY

5.9 FIRMWARE HISTORY

5.9.1 G056/G058 PRINTER ENGINE FIRMWARE MODIFICATION
HISTORY

G056/G058 PRINT ENGINE FIRMWARE MODIFICATION HISTORY

FIRMWARE SERIAL FIRMWARE
DESCRIPTION OF MODIFICATION
LEVEL NUMBER VERSION
• Beginning of mass production G0525172 D First Production 1.07
Firmware modified to correct the following. G0525172 E November 2000 1.08
• The engine process timing is changed to production
further ensure that waste toner tank
overflow does not occur when the
machine is used under low duty.
Firmware modified to correct the following. G0525172 F December 2000 1.09
• The machine was showing SC 546 when production
the symptom was SC 541.
• Duplex backside (leading edge)
registration adjustment was applied only
to by-pass feeding. Firmware modified so
that the adjustment is applied to all paper
sources.
Firmware modified to correct the following. G0525172 H February 2001 1.11
• No changes from previous version (only production
carryover items for Japanese domestic
version).
Firmware modified to correct the following.
⇒ • When printing on postcard under lower
G0525172 J June 2001
production
1.12

Service
Tables
temperature condition (lower than 15°C),
charge and development settings have
been adjusted to prevent from poor image
output. In addition, in order for postcard
printing to make the above adjustment
process time, paper transport process has
also been adjusted to make wider interval
than normal size paper.

SM 5-19 G056/G058
 5,9 ENGINE FIRMWARE HISTORY Rev.08/2001

⇒ 5.9.2 G056/G058 NIB FIRMWARE MODIFICATION HISTORY

G056/G058 NIB FIRMWARE MODIFICATION HISTORY

FIRMWARE SERIAL FIRMWARE
DESCRIPTION OF MODIFICATION
LEVEL NUMBER VERSION
• Beginning of mass production G0585910 A First Production 1.46
Firmware modified to correct the following. G0585910 B December 2000 1.47
1. The NIB did not retrieve infinite lease production
period setting in the NetWare 5 DHCP
server.
2. NIB buffer overflow when Remote Printer
Mode was selected.
3. The Web Status Monitor did not have the
correct link to IPP Authentication and
Password Change pages.
4. Localized wordings appeared after the
NIB reset were modified.

• Change in Specification: None.

Firmware modified to correct the following. G0585910 C January 2000 1.48
1. LPR printing through Mac OS X server production
was not possible. (Note that Mac OS X
server is not officially supported.)
2. The Web Status Monitor had a spelling
mistake. (“decomes” ! “becomes”)
3. The last page of a print job from Dazel
system (TCP port 9100) was not ejected
immediately.
4. Disconnecting the Ethernet cable
sometimes did not result in a timeout
error.
5. TCP/IP setup page in the Web Status
Monitor did not check some invalid IP
address and subnet mask settings.
6. DHCP lease period became 0 (zero)
when Solaris 2.6 was used as a DHCP
server.
7. A user name longer than 8 characters
caused garbage character display in the
“prnlog” result. This does not have any
adverse influence on print results.
8. Protocol Up/Down settings were
sometimes not activated after a change
was made.

Change in Specification:
The NIB logs Timeout error in IPP printing in
“syslog”.

G056/G058 5-20 SM
 Rev. 05/2002 5,9 ENGINE FIRMWARE HISTORY

5.9.2 G056/G058 NIB FIRMWARE MODIFICATION HISTORY

G056/G058 NIB FIRMWARE MODIFICATION HISTORY

DESCRIPTION OF MODIFICATION FIRMWARE SERIAL FIRMWARE
LEVEL NUMBER VERSION
Firmware modified to correct the following. G0585910 D February 2000 1.49
1. After a job is canceled from a Unix production
terminal, the NIB cannot print any print
jobs sent from the network.
2. Bi-directional communication over TCP
port 9100 is not possible.
3. The NIB stopped LPR printing after user
“root” deleted all the spooled jobs.
4. The NIB stopped LPR printing following
an input timeout.
5. A PS error report (“io error”) is
sometimes printed out during data
communication with the NIB when using
AppleTalk from a Mac terminal.

Change in Specification:
The word “Emulation” was changed to
“Printer Language” in the listed information
displayed by the info command.

⇒ Firmware modified to correct the following.

1. When 80000000(H) or higher is
G0585910 E April 2000 1.51

Service
production

Tables
registered in the Manager IPX Address
2 in the Web Status Monitor, the setting
registered is changed to an unspecified
one.
2. The NIB stops printing if several print
jobs are continuously sent to the NIB via
the IPP port (SmartNetMonitor for
Client), and a print job sent via the
standard IPP port may be canceled.
3. The USTATUS data may sometimes be
lost, depending on the timing of when it
is sent during bi-directional
communication over TCP/IP port 9100.
4. IP address 0.0.0.0 can be set by the
ifconfig command.
5. The spelling of the message for saving
data at logoff was corrected from
“datas” to “data”.

Change in Specification:
The length of the ID display for the prnlog
command (telnet, rsh, and ftp) was changed
from 2 digits to 10 digits.

SM 5-21 G056/G058
ENGINE FIRMWARE HISTORY Rev. 12/2002

G056/G058 NIB FIRMWARE MODIFICATION HISTORY

DESCRIPTION OF MODIFICATION FIRMWARE SERIAL FIRMWARE
LEVEL NUMBER VERSION
Firmware modified to correct the following: G0585910 F June 2000 1.53
1. The spelling of the display for Job production
Interrupt in prnlog was change from
“Cancelled” to “Canceled” to conform to
Ricoh MIB (standards).
Added the error message “Can not write
NVRAM information”. This message appears
if an error occurs when saving the printer
status data to the NVRAM.

Firmware modified to corrects the following: G0585910 G September 2001 1.54

1. When using Signature level 2 on the production
NetWare Server, the printer does not
connect to the NetWare Server.
2. When printing out using a CICS
application from an IBM mainframe (e.g.
AS/390), the printer is only able to output
one job due to the lpd protocol that is
unique to CICS.
3. When 50 or more lpq/lprm commands
(w/arguments) are executed from the
time the printer is turned on, the lpd
process at the printer side is interrupted
and the job is not printed out.

⇒ Firmware modified to corrects the following:

1. SNMP vulnerability
G0585910 H For Service
Parts only
1.56
SNMP security vulnerabilities reported
by CERT on Feb.12, 2002 have been
confirmed and fixed through the
PROTOS c06-snmpv1 test suite.
-CERT:
http://www.cert.org/advisories/CA-2002-
03.html
-PROTOS c06-snmpv1 test Suite:
http://www.ee.oulu.fi/research/ouspg/prot
os/testing/c06/snmpv1/
2. Cannot connect to Novell NDS (GFPR
No. RC02010007). The nearest NetWare
Server informs the NIB of the alternate
NetWare Server address, where the
NDS replica is stored, however the NIB
is unable to interpret the message.
3. Firmware corrected so that the LCD
displays “Printer is not ready” when the
printer is not yet in Ready status, e.g.
when the cover is open.

G056/G058 5-22 SM
Rev. 12/2002 FIRMWARE HISTORY

5.9.3 G056/G058 CONTROLLER FIRMWARE MODIFICATION

HISTORY
G056/G058 CONTROLLER FIRMWARE MODIFICATION HISTORY
PART SERIAL FIRMWARE
DESCRIPTION OF MODIFICATION
NUMBER NUMBER VERSION
• First Mass Production of Machine G0565920 B 1 st Mass 1.01
Production
• Firmware modified to make corrections for G0565920 C November 2000 1.02
the German language. production
• Does not exist in the field G0565920 D N/A 1.03
• Does not exist in the field G0565920 E N/A 1.04
1. Firmware modified to improve print quality G0565920 F December 2000 1.05
when image data is printed using the PCL6 production
driver.
NOTE: This occurs only in the following
condition.
• When printing image data
• When using the PCL6 driver

2. New feature added in the user mode.

“Curl Prevention” mode is added in the user
mode. (Curl Prevention: User mode/
Maintenance). Please note that the function
of this mode is the same as the “Curl Control”
in the printer engine service mode. It lowers
the fusing temperature to prevent paper from
curling. Advise customer to use this mode
when paper jam occurs during duplex rear
side printing.
NOTE: When this mode is switched on, the

Service
Tables
“Curl Control” in the service mode is
also switched on.

Symptom:
In PCL printing, if data exists over the bottom
edge of the printable area, the machine
freezes, displaying "Processing" and
operation will no longer be possible.
Condition:
Printer driver is not being used
Print data exists on the bottom edge of the
printable area (at 4.2mm)

Action:
Update the controller firmware.

SM 5-23 G056/G058
FIRMWARE HISTORY Rev12/2002

G056/G058 CONTROLLER FIRMWARE MODIFICATION HISTORY

PART SERIAL FIRMWARE
DESCRIPTION OF MODIFICATION
NUMBER NUMBER VERSION
Corrects the following: G0565920 G Does not exist in 1.06
• In rare cases with graphic images, a dark the field
band(s) appears or part of the image
becomes black on prints.
Corrects the following: G0565920 J February 2001 1.08
• Modified so the machine can be used production
with Axis print servers.
• Modified to correct Polish and

⇒
Portuguese langauage errors.
New feature added to User Mode: G0565921 A August 2001 1.11
production
User mode: Paper size error detection On/Off
The machine ignores paper size errors and
continues printing.

To enable this feature:

Press “Enter”, “Escape”, then “Menu” to enter
the user mode.
Use the “Up/Down arrow” keys to scroll
through the menu listing.
“Paper size errors” (Ppr. Size Errors) appears
under the “Maintenance” category.

User Mode Counter (Meter-charge mode must be "On")

Sample Print (optional HDD required)
Locked Print (optional HDD required)
Paper Input

List/Test Print
Maintenance Image Density
Registration
HDD Format (optional HDD required)
Menu Protect

Paper Size Error

System

Note: “Menu Protect” and “Paper Size Error”

appear on the display only when the “Enter”
then “Escape” keys are pressed prior to
pressing the “Menu” key.
Change in specification: G0565921 C December 2001 1.13
• New feature added so that the controller production
can detect the individual codes in the
data headers of a print job sent with both
PCL and PS codes, thereby allowing the
machine to switch between the PDLs
(PCL/PS) accordingly.

G056/G058 5-24 SM
 FIRMWARE HISTORY

G056/G058 CONTROLLER FIRMWARE MODIFICATION HISTORY

PART SERIAL FIRMWARE
DESCRIPTION OF MODIFICATION
NUMBER NUMBER VERSION
Corrects the following: G0565921 D February 2002 1.14
• While downloading PS fonts to a machine production
with the HDD option installed, the correct
PS serial number cannot be output.
Corrects the following: G0565921 E March 2002 1.15
• When printing in duplex, the last odd production
page is printed onto the reverse side of
the last sheet (machine will now feed all
sheets through the duplex unit to ensure
the last image appears on the front side).
With this version onward, please set
controller Bit SW2 bit 4 to “1” (On).

• Change in Specification:
Added Euro Symbol Sets PC858, Latin 9,
and Roman 9 for display of the Euro
currency symbol.

Service
Tables

SM 5-25 G056/G058
DETAILED DESCRIPTIONS
 OVERVIEW

6. DETAILED SECTION DESCRIPTIONS

6.1 OVERVIEW
6.1.1 MECHANICAL COMPONENT LAYOUT
15 1
14
2

13 4

12
5
11

10 6

G058D106.WMF
9 8

1. Laser unit 9. Registration roller

2. Cartridge (AIO-type) 10. Transfer roller
3. Charge roller 11. Drum

Descriptions
4. Development roller 12. Pressure roller Detailed
5. By-pass feed tray 13. Hot roller
6. By-pass feed roller 14. Paper exit roller
7. Paper feed roller 15. Quenching lamp
8. Friction pad

SM 6-1 G056/G058
 OVERVIEW

6.1.2 PAPER PATH

[A]

[D]

[C]

[B]

G058D110.WMF
G058D109.WMF

[A]: Optional four-bin mailbox

[B]: Optional paper tray unit
(the top tray can be an envelope feeder)
[C]: Optional duplex unit
[D]: Optional one-bin shift tray unit

G056/G058 6-2 SM
 BOARD STRUCTURE

6.2 BOARD STRUCTURE

6.2.1 OVERVIEW

Standard
components IEEE1284
Interface

Optional * 1,2
NIB
components

Printer
IEEE1394* 1
Standard Controller
Interface
PCB Board

Memory
DIMM

Power Polygon Synch. HDD

Motors
Motor LDDR
Pack Detector

PCI Bus

Operation
(Laser Control Block) Panel

Engine Board
PSU

Fusing Lamp
Paper
ID Chip 4-bin 1-bin Tray Duplex
Clutches Sensors Thermistor
(Cartridge) Mailbox Shift Tray Unit Unit
(Upper)

Paper
Tray
Unit
(Lower)

Descriptions
G058V501.WMF Detailed

The engine board controls all the mechanical components. The NIB, memory
DIMM, and the HDD can be installed on the controller board.
The printer controller board connects to the engine board through a PCI bus.
The NIB (network interface board) or IEEE1394 board can be installed on the
G056 model as options.

NOTE: 1) The NIB and the IEEE1394 board cannot be installed at the same time.
2) The NIB is a standard component for the G058 but not the G056.

SM 6-3 G056/G058
BOARD STRUCTURE

6.2.2 DESCRIPTIONS
1. Engine Board
The engine board controls the following functions:
• Engine sequence
• Machine and printer engine operation
• Timing for peripherals
• High voltage supply, laser, and fusing
• Sensors, motors, and solenoids
2. Printer Controller Board
The printer controller board handles the following functions:
• Printer-to-host interface
• Operation panel interface
• Interfacing and control of the NIB (or IEEE1394) and other options (HDD
and DRAM DIMM)
3. LD Drive Board
This is the laser diode drive circuit board.

4. Network Interface Board (NIB )

The network interface board allows the printer to be used on a network.

5. IEEE1394 Interface (Option)

This allows computers to connect to this printer using an IEEE1394 interface.

6. HDD Unit (Option)

The HDD unit stores the data for the following.
• Additional soft fonts
• Collation
• Protected print
• Sample print
• Downloading forms for form overlay
7. Memory DIMM (Option: 64MB DRAM)
This is for additional printer processing memory, collation, and for soft fonts.

8. Control Panel Board

Controls the display panel, the LED, and the keypad.

9. IEEE1284 Interface
This is a parallel printer port.

G056/G058 6-4 SM
 BOARD STRUCTURE

6.2.3 CONTROLLER BOARD

CPU
RM 5231

IEEE1394 I/F

PCI
PCI
HD D I/F

Engine I/F
ASIC
SIM AC

IEEE 1284 I/F

Option .2.13
SD RAM
SDRAM -D IM M

FLASH
RO M

NIB I/F
ROM-DIMM
(Not used)

Control Signals

Data Bus

NVRAM

Descriptions
IC CARD
I/F Detailed

G056D507.WMF

SIMAC: The SIMAC ASIC is a multi-purpose peripheral controller. It controls

all the functions of the printer controller board.
CPU: 32-bit CPU (RM5231-200)
SDRAM: 32MB SDRAM
Flash ROM: 8MB Flash ROM
NVRAM: Stores the controller settings

SM 6-5 G056/G058
PRINTING PROCESS

6.3 PRINTING PROCESS

6.3.1 OVERVIEW

7 1

4
G058D100.WMF

1) Drum charge: The charge roller gives the drum a negative charge.
2) Laser exposure: A laser beam writes the print data to the drum.
3) Development: The development roller carries toner to the latent image on
the drum surface.
4) Image transfer: The transfer roller pulls the toner from the drum onto the
paper.
5) Separation: The separation plate helps to separate the paper from the drum.
6) Cleaning: The cleaning blade removes any toner remaining on the drum
surface after the image transfers to the paper.
7) Quenching: The light from the quenching lamp neutralizes the charge
remaining on the drum.

G056/G058 6-6 SM
 PRINTING PROCESS

6.3.2 LASER EXPOSURE

Overview 1 2

11
4

10 5

9
6
8
7
G058D201.WMF

1. LD unit 7. Synchronization detector

2. Laser shutter 8. Toroidal lens
3. Shield glass 9. 1st mirror
4. Polygon mirror 10. 2nd mirror
5. F-theta lens 11. Detector mirror
6. Drum

• Synchronization Detector: The beam emitted from the LD unit is reflected by the

Descriptions
1st mirror, 2nd mirror, and the detector mirror to the synchronizing detector. Detailed
• Two-beam Laser Writing: The LD unit writes two lines at once.
• LD Safety Shutter: When the front cover is opened, the shutter closes to block
the laser beam path.
• After the LD unit has been replaced, its position must be adjusted (see
Replacement and Adjustment).
• The thermistor next to the laser unit (not shown) checks the temperature inside
the machine. The machine automatically adjusts the charge roller and transfer
voltages in response to this temperature.

SM 6-7 G056/G058
PRINTING PROCESS

Automatic Power Control (APC)

Engine Board LD Drive Board

+5VLD

PD LD

ALOFF APD

ALD

Data
LD
GAVD
Control IC
BLOFF PD LD

BPD
DROPEN
BLD

VREF
Regu-
lator

G056D503.WMF

• To prevent the intensity of the laser beam from changing because of

temperature, the machine monitors the laser beam with a photodiode (PD). The
PD passes the current to the LD control IC. The machine adjusts the current to
the laser diode by comparing it with the reference level from the regulator. The
LD control IC on the engine board controls this.
• The laser diode power is adjusted on the production line. Do not touch the
variable resistors on the LD unit in the field.

G056/G058 6-8 SM
 PRINTING PROCESS

LD Safety Mechanisms

PSU Engine Board

+24V

Front Cover SW

Rear Cover SW

LD Drive Board

Regulator
+5VLD

LD
Control IC

G056D504.WMF

Laser Safety Switch

To ensure technician and user safety and to prevent the laser from inadvertently
switching on during servicing, there are safety switches on the front and rear
covers.
When either of the covers are opened, the +5VLD power to the laser diodes is
interrupted.

Descriptions
Detailed

Laser Shutter
The laser shutter [A] is a back-up safety [A]
measure in case the switches are
defective and the +5VLD power reaches
the laser diodes.
The laser shutter cuts the laser beam
when the front cover is opened.

G058D202.WMF

SM 6-9 G056/G058
PRINTING PROCESS

6.3.3 CARTRIDGE OVERVIEW

[A] [B]
[C]
[J]
[I]

[H]

[G]
G058D113.WMF
[F] [E] [D]

[A]: Charge roller [F]: Drum

[B]: Developer tank [G]: Drum shutter
[C]: Toner tank [H]: Waste toner tank
[D]: Reverse roller [I]: Toner collection roller
[E]: Development roller [J]: Cleaning blade
• This type of cartridge is known as an “All-in One” cartridge.

6.3.4 DRUM CHARGE [B]

[A]: Charge roller

[B]: Cleaning pad
[A] G058D511.WMF

• The charge roller gives the drum surface a negative charge of about
-900 V.
• The cleaning pad [A] contacts the charge roller to clean the surface.

G056/G058 6-10 SM
 PRINTING PROCESS

6.3.5 DEVELOPMENT
Overview [H]
[A]

[G]
[F]
[A]: Toner tank
[B]: Agitator
[C]: Pre-doctor blade [B]
[D]: Development roller
[E]: Drum [E]
[F]: Doctor blade
[G]: Reverse roller
[H]: Developer tank
[D] [C] G058D104.WMF

Toner Supply
• The agitator [B] stirs toner and carries it to the development roller.

Development Unit
• This machine uses a single-roller development system.
• The high voltage supply applies -700V to the development roller.
• When the developer seal is removed, developer drops and the magnetic reverse
roller [G] stirs and mixes the developer.
• This machine does not use a TD sensor or ID sensor to control toner density.
• The toner density is controlled by the pre-doctor blade [C] and the doctor blade
[F].

Descriptions
Detailed

SM 6-11 G056/G058
PRINTING PROCESS

Toner Density Control

[A] [A]
[B] [B]

[C] [C]

G058D121.WMF
G058D120.WMF
More toner is fed when the toner coating Less toner is fed when the toner coating
on the development roller is thin on the development roller is thick

[A]: Pre-doctor blade

[B]: Doctor blade
[C]: Circulation of developer
A mixture of toner and developer circulates at the pre-doctor blade [A].
• When the amount of toner on the development roller decreases, the circulation
[C] decreases to allow more toner to reach the development roller.
• When the amount of toner on the development roller increases, the circulation
[C] increases to allow only a little toner to reach the development roller.

Development Bias

Print Data: White Black Toner

GND

Laser Exposed Area

-140V

Developmemt Roller
-700V

Drum Surface Voltage

-900V

G058D510.WMF

• Toner transfers from the development roller to the areas on the drum that were
exposed to the laser.

G056/G058 6-12 SM
 PRINTING PROCESS

Toner End Detection

[A]

[A]: Toner tank [B]

[B]: Toner end sensor

G058D115.WMF

• The toner end sensor detects toner near-end by the voltage output.

Toner near-end:
When the CPU detects that the output from the toner density sensor is below a
certain level, the machine warns the user by displaying “Low on Toner” on the
operation panel.
Toner end:
After toner near-end is detected, the machine can print 200 more pages, then it
disables printing. At this time, “Replace Toner Cartridge” is displayed. The 200-
page limit can be changed with engine service mode ("Toner End Count").
The machine also displays “Replace Toner Cartridge” when the output from the
toner density sensor is below a certain level.

• To avoid waste toner tank overflow, the machine can also stop printing if the total

Descriptions
number of prints per cartridge exceeds a certain limit (default setting: 30k). Detailed
This number can be adjusted with “Waste Lim Count” in the engine service
mode.

SM 6-13 G056/G058
PRINTING PROCESS

6.3.6 IMAGE TRANSFER AND PAPER SEPARATION

Overview

[A]
[B]

[A]: Drum
[B]: Development roller [C]
[C]: Transfer roller
G058D108.WMF

• This machine uses a transfer roller [C] to pull the toner from the drum onto the
paper.
• The high voltage supply applies a positive current (+18µA) to the transfer roller.
The current applied to the transfer roller can be adjusted with the printer engine
SP mode “Transfer set.”

[E] [F]

[D]: Transfer roller [D]

[E]: Separation plate
[F]: High voltage supply
G058D703.WMF

• The separation plate helps to separate paper from the drum.

Transfer Roller Cleaning

After a paper jam or when the wrong paper size was set, toner may transfer to the
back side of printouts. To prevent this, the machine automatically cleans the
transfer roller before the next print run.
During transfer roller cleaning, the high voltage supply applies a negative current
(-3µA) to the transfer roller.
The machine cleans the transfer roller under the following conditions.
• At power on
• During fusing unit warm-up
• Immediately after a jam has been cleared
• Any time the front cover is opened and closed
• After a job which is 10 pages or larger

G056/G058 6-14 SM
 PRINTING PROCESS

6.3.7 CLEANING

[A]

[D]

[A]: Cleaning blade

[B]: Drum
[C]: Toner collection roller [C]
[D]: Waste toner tank [B] G058D113.WMF

• The cleaning blade [A] removes any toner remaining on the drum.
• The toner collection roller [C] brings the toner into the waste toner tank.
• There is no waste toner overflow detection. See "Toner End Detection" for details
on avoiding waste tank overflow.

6.3.8 QUENCHING

[A]

[B]

Descriptions
[A]: Quenching lamp Detailed
[B]: Drum
G058D401.WMF

• Light from the quenching lamp (LED) reaches the drum through the slit at the top
of the cartridge.

SM 6-15 G056/G058
PRINTING PROCESS

6.3.9 ID CHIP
[B]

[A]

[A]: ID chip
[B]: Cartridge
G058D530.WMF

• An ID chip is installed in the cartridge which contains cartridge information.

G056/G058 6-16 SM
 PAPER FEED

6.4 PAPER FEED

6.4.1 OVERVIEW

1
2

7
6 5
G058V112.WMF

1. Registration roller 5. Friction pad

2. Relay roller 6. Feed roller
3. By-pass feed roller 7. Paper tray
4. By-pass friction pad

Paper Tray
Paper Feed System: Feed roller and friction pad
Paper Lift Mechanism: Tray arm and spring
Paper Detection: Paper end sensor and paper near-end sensor
Descriptions
Detailed
Paper Size Detection: Paper size switch
Tray Capacity: 250 sheets
Tray Extension: Available

By-pass Tray
Paper Feed System: Feed roller and friction pad
Paper Lift Mechanism: Cams and springs
Paper Detection: By-pass tray paper sensor
Paper Size Detection: None
Tray Capacity: 100 sheets

SM 6-17 G056/G058
PAPER FEED

6.4.2 PAPER TRAY

Tray Extension [A]

The tray can be extended manually to

hold paper longer than A4/Letter size. To
use longer paper, release the catches [A]
at both sides, then extend the tray and re-
lock the catches.
The paper sizes in the following table can
be used.
[A]
G056D500.WMF

Tray Mode Possible Paper Sizes

Short (default) A5 (LEF), B5 (LEF), A4 (LEF/SEF), 10.5”x7.25” (LEF),
LT (LEF/SEF)
Long B4 (SEF), A3 (SEF), 8.5”x13” (SEF), 8”x13” (SEF), 8.25”x13” (SEF), LG
(SEF), DLT (SEF)

Paper Lift
[C]
When the tray [A] is put in the machine, [D]
the bottom plate [B] is lifted as follows. [E]
• The slopes on the guide blocks [C] on
the machine lift the tray arms [D] up.
• The springs [E] between the tray arms
and bottom plates lift the plate.
• The springs [E] keep the stack of the
paper at the correct height.
• There is no height sensor.
[A]

[B] G058D105.WMF

G056/G058 6-18 SM
 PAPER FEED

Paper Feed and Registration

[H]

[B]

[D]

[A]
[A]: Feed roller [F]
[B]: Registration roller
[G] [E]
[C]: Paper feed clutch
[D]: Registration clutch [C]
[E]: Friction pad G058D102.WMF

[F]: Registration sensor

[G]: Relay clutch
[H]: Relay roller

• The friction pad pressure cannot be adjusted.

• The machine makes a paper buckle at the registration roller to correct paper
skew.
The paper buckle can be adjusted by Engine Service Mode; Regist Sag.

Descriptions
Detailed

SM 6-19 G056/G058
PAPER FEED

Paper Size Detection

[B] [A]
SW
Size 1 2 3 123
NA Eur/Asia
DLT A3 m m m [E]
LG A4 LEF m l l
LT LEF A4 SEF m m l [D]
LT SEF A5 LEF l m m
8.5”x13” LT LEF l m l
A4 LEF LT SEF m l m
∗ ∗ l l m
l : On (Not pushed)
m : Off (Pushed)
[C]
G056D501.WMF

[A]: Paper size microswitches

[B]: Paper size dial
[C]: Bottom plate
[D]: Paper near-end sensor
[E]: Paper end sensor
• The machine disables paper feed from a tray if the paper size cannot be
detected (if the paper size actuator is broken or no tray is installed)
• When the paper size dial is at the “*” mark, the paper tray can be set up to
accommodate one of a wider range of paper sizes by using a User Tool at the
machine’s operation panel (Paper Input menu – Tray Paper Size).

Paper End/Paper Near-end Detection

Paper Near-end Detection
When about 50 sheets are left on the tray, the bottom plate [C] pushes up the
feeler of the paper near-end sensor [D]. The signal from the sensor is only used by
the host computer; there is no indication on the operation panel.
Paper End Detection
When the paper tray runs out of paper, the feeler of paper end sensor [E] drops
into the cutout in the bottom plate and the paper end sensor is activated.

G056/G058 6-20 SM
 PAPER FEED

6.4.3 BY-PASS TRAY

[D]
[E]

[F]

[C]
[B]
[F]
[A] G058D103.WMF G058D101.WMF

• The by-pass paper sensor [A] detects when paper is placed on the tray.
• The CPU energizes the by-pass feed solenoid [B], then the by-pass feed roller
[C] starts to feed paper to the registration roller [D] through the relay roller [E].
• The by-pass feed roller shaft has two cams [F]. These cams release the bottom
plate to press the stack of paper against the feed roller.
• There is no width sensor.

Descriptions
Detailed

SM 6-21 G056/G058
IMAGE FUSING AND PAPER EXIT

6.5 IMAGE FUSING AND PAPER EXIT

6.5.1 OVERVIEW
1
2

10
4

8
5

6
7 G058D503.WMF

1. Paper exit roller 6. Hot roller

2. Hot roller strippers 7. Fusing pressure roller
3. Thermostat 8. Pressure spring
4. Thermistor 9. Fusing exit roller
5. Fusing lamp 10. Paper exit sensor

6.5.2 FUSING DRIVE

[A]

G058D504.WMF

• The main motor [A] drives the fusing unit through a gear train.

G056/G058 6-22 SM
 IMAGE FUSING AND PAPER EXIT

6.5.3 FUSING ENTRANCE GUIDE SHIFT

[A]
G058R509.WMF

• The entrance guide [A] is adjustable for paper thickness to prevent creasing. The
outer-most screw holes on each side are the factory positions.
• If creasing occurs frequently in the fusing unit, change the entrance guide
position by securing it with the other holes. This allows paper to have more direct
access to the gap between the hot roller and the pressure roller.

6.5.4 PRESSURE ROLLER

[A]

Descriptions
Detailed

G058D505.WMF

• To change the applied pressure, adjust the position of the pressure springs. The
factory setting for the spring position is at the top (minimum pressure).

SM 6-23 G056/G058
IMAGE FUSING AND PAPER EXIT

6.5.5 NEW FUSING UNIT DETECTION

[A]

G058R512.WMF

There are two types of fusing unit: Service part, and maintenance kit part. Only the
fusing unit in the maintenance kit has this detection mechanism.
In the maintenance kit fusing unit, the looped wire on the fusing unit connector
contains a fuse [A]. When power is switched on after installing a new fusing unit,
the engine board detects the fusing unit through the looped wire as usual.
However, the fuse opens very shortly afterwards.
What happens next depends on the setting of Engine Service Mode - Meter
Service Charge:
- If Meter Charge Mode is enabled–
• After the technician replaces the fusing unit, the maintenance counter must
be reset with an SP mode (Engine Service Mode - PM Counter Reset).
- If Meter Charge Mode is disabled (default setting) -
• After the fusing unit has been replaced, the CPU detects the new unit and
automatically removes the “Replace Maintenance Kit” message. Then, the
maintenance counter resets automatically.

G056/G058 6-24 SM
 IMAGE FUSING AND PAPER EXIT

6.5.6 FUSING TEMPERATURE CONTROL

(°C)
200
printing

168 standby

1 3 8 Ready to print

100

0
t
Main SW on
G056D502.WMF

When the main switch turns on, the CPU turns on the fusing lamp using the soft
start process (this prevents the room lights from flickering). The lamp stays on until
the thermistor detects the standby temperature. Then the CPU maintains this
temperature using on-off control. To start printing, the CPU raises the temperature
to the printing temperature.
The fusing temperature for each mode is as follows.

Condition Temperature Note

Descriptions
The machine can
Detailed
Ready to print 138 °C start to print any
time.
Standby mode 168 °C On-off control
Print start ~ 2 min. ~
Printing 4 min ~
2 minutes 4 min.
Tray 170 °C 165 °C 160 °C
By-pass (Envelopes) 180 °C 180 °C 180 °C
On-off control
By-pass (Post Cards) 185 °C 185 °C 185 °C
By-pass (Others) 170 °C 165 °C 160 °C
Envelope Feeder 180 °C 180 °C 180 °C
Thick Paper 185 °C 185 °C 185 °C

To change between on/off control and phase control: Engine Service Mode -
Fusing control

SM 6-25 G056/G058
IMAGE FUSING AND PAPER EXIT

Overheat protection
• If the hot roller temperature becomes greater than 240 °C, the CPU cuts off the
power to the fusing lamp. At this time, SC543 will be generated.
• If the thermistor overheat protection fails, there is a thermostat in series with the
common ground line of the fusing lamp. If the temperature of the thermostat
becomes greater than 210 °C, the thermostat opens, removing power from the
fusing lamp. At this time, the machine stops operation.

6.5.7 PAPER EXIT

[B]

[A]

[A]: Paper overflow detection sensor

[B]: Paper exit sensor
G058D601.WMF
• When the paper overflow detection sensor [A] is activated, the machine detects
that the paper stack height has exceeded a certain limit and stops printing.
• The paper exit sensor [B] detects paper misfeeds.

G056/G058 6-26 SM
 IMAGE FUSING AND PAPER EXIT

6.5.8 ENERGY SAVER MODE

When the machine is not being used, the energy saver feature reduces power
consumption by switching off the fusing lamp.

Entering Energy Saver Mode

Energy saver mode starts after the machine has been idle for a certain time. This
time is specified by the user; the following choices are available (press the Menu
key on the operation panel, and access the System menu).
• Off (energy saver mode never activates)
• 5 minutes
• 15 minutes
• 30 minutes (default)
• 60 minutes
When the machine is in energy saver mode, the CPU turns off the fusing lamp.
However, the +24V, +12V, and +5V lines are still active.

Leaving Energy Saver Mode

The machine leaves energy saver mode when one of the following happens.
• Print command received from the PC
• Any cover opened and closed
• Any operation panel keys pressed

Descriptions
Detailed

SM 6-27 G056/G058
CONTROLLER FUNCTIONS

6.6 CONTROLLER FUNCTIONS

6.6.1 METER-CHARGE MODE
Meter-charge Counter Display
When the meter-charge mode (printer engine service mode) is switched on, the
meter-charge counter menu is the first item shown on the user menu.
(The “Sample Print” menu appears first when the meter- Menu:
charge mode is switched off.)
Counter
PM Warning Display
When the meter-charge mode (printer engine service mode) is switched on,
“Replace Maintenance Kit” will not be displayed at 90k prints.
NOTE: The default setting for this machine is meter-charge mode off.
Item Meter-charge On Meter-charge Off Remarks
Meter-charge Shown as the first Not shown User menu
counter item in the user menu
PM Warning Not shown “Replace Maintenance
Kit” displayed at 90k
prints
PM Service Customer
PM Counter Reset manually Automatically reset Printer engine
when the fusing unit is service mode “PM
replaced using the counter”
maintenance kit

The meter-charge counter is not the same as the PM counter. This is because, in
the following cases, the meter-charge counter does not count up.
• Blank rear side during duplex printing
• Blank page when using the “Cover Page” or “Two in One” features
• Service reports
NOTE: The meter-charge counter cannot be reset.

6.6.2 SAMPLE PRINT

This feature is formally known as “Proof Print”. This function gives users a chance
to check the print results before starting a multiple-set print run.
• The size of the hard disk partition for the sample print feature is 5.4 GB. This
partition is also used by the collation and locked print features.
• The partition can hold up to 30 files, including files stored using locked print.
• The maximum number of pages is 1,000, including jobs using locked print and
collation.
NOTE: Sample print requires the installation of an optional hard disk.

G056/G058 6-28 SM
 CONTROLLER FUNCTIONS

6.6.3 LOCKED PRINT

Using this feature, the print job is stored in the machine but will not be printed until
the user inputs an ID at the machine’s operation panel. This ID must match the ID
that was input with the printer driver.
• Stored data is automatically deleted after it is printed.
• Stored data can be manually deleted at the operation panel.
• The hard disk can hold up to 30 files, including files stored using sample print.
• The maximum number of pages is 1,000, including jobs using sample print and
collation.
• Locked print uses the same hard disk partition as sample print and collation,
which is 5.4 GB.
NOTE: Locked print requires the installation of an optional hard disk.

6.6.4 PAPER SOURCE SELECTION

Tray Priority (Auto Tray Select)
Priority Tray Start of Tray Search
The Tray Priority setting determines the start
of the tray search when the user selects
“Auto Tray Select” with the driver. Tray 1
The machine searches for a paper tray with
the specified paper size and type.
Tray 2 (Optional)
When no tray contains paper that matches
the paper size and type specified by the
driver, the controller stops printing until the Tray 3 (Optional)

user loads the correct paper.

The Tray Priority setting can be specified Bypass Feed

using the Paper Input menu of the user tools.

Descriptions
G058D521.WMF
Detailed

Tray Lock
If Tray Lock is enabled for a tray, the controller skips the “locked” tray in the tray
search process.
NOTE: In this machine, each paper source can be “locked”, including the by-pass
feeder. If all paper sources are locked and “Auto Tray Select” is specified
from the driver, the machine displays an error and stops printing.

Manual Tray Select

If the selected tray does not have the paper size and type specified by the driver,
the controller stops printing until the user loads the correct paper.

SM 6-29 G056/G058
CONTROLLER FUNCTIONS

6.6.5 AUTO CONTINUE

When this function is enabled, the machine continues printing even if there is no
paper tray which matches the paper size and paper type specified by the driver.
The machine searches for a paper tray in the following way.
NOTE: The default setting for this feature is 'disabled'.

Auto Tray Select

Priority Tray Start of Tray Search
When there is no paper tray that matches the
paper size and type specified by the driver,
the machine searches for any tray that has Tray 1

paper, and prints from the first tray it finds.

The start of the tray search is the tray
Tray 2 (Optional)
selected as the “Priority Tray.”

Tray 3 (Optional)

Bypass Feed

G058D521.WMF

Manual Tray Select

The machine prints from the selected tray even if the paper size and type do not
match the setting specified from the driver.

G056/G058 6-30 SM
 CONTROLLER FUNCTIONS

6.6.6 PAPER OUTPUT TRAY

The output tray can be selected using the “System” menu of the user tools. To
select an output tray other than the standard tray, the one-bin shift tray or four-bin
mailbox must be installed.
Output Tray Selected
• If the machine cannot print to the selected output tray, it prints to the standard
tray.
• If paper overflow is detected at the selected output tray, the controller stops
printing until the overflow detector goes off.

Auto Tray Switching

When “Auto Tray SW” is selected in the “System” menu of the user tools and
“Printer Default” is specified as an output tray in the driver, the controller
automatically sends the output to the lowest tray. When that tray fills up, the
controller sends the output to the next lowest tray.

4th tray

3rd tray

2nd tray

1st tray

Standard Tray

Descriptions
G058D522.WMF Detailed
• If a tray becomes full and paper is detected in the next tray, the machine displays
an error and stops printing.
• If all trays become full (overflow detected in all trays), the machine displays an
error and stops printing. This time, all paper must be removed.

SM 6-31 G056/G058
NIB

6.7 NIB
6.7.1 BLOCK DIAGRAM

Flash ROM
4MB

NIB I/F (CN6)

CN2
Controller Board EEPROM

PHY
Oscillator
DP83846

Filter Module

NIB
LED LED RJ45

Network

G056D505.WMF
• The Flash ROM contains the NIB firmware. The firmware can be upgraded using
an Flash ROM card connected to the controller board.

6.7.2 LED INDICATORS

LED2 (Yellow)

LED1 (Green)

G056D506.WMF

Description On Off
LED1 (Green): Link status Link success Link failure
LED2 (Yellow): Data rate 100 Mbps 10 Mbps

G056/G058 6-32 SM
 IEEE1394 INTERFACE

6.8 IEEE1394 INTERFACE

6.8.1 SPECIFICATIONS
Hardware Specification
Interface: IEEE1394 (6 pins)
(non-power supply, cable power repeated-IEEE1394a-2000 compliant)
Ports: 2 ports
Data rates: 400Mbps/200Mbps/100Mbps

System Requirements
PC: IBM PC/AT with IEEE1394 port
OS: MS Windows 2000 upgraded with service pack 1
Cable length: 4.5m (15ft)

6.8.2 IEEE1394
IEEE1394, also known as FireWire (a name patented by Apple), is an easy-to-use
peer-to-peer networking technology allowing speeds of up to 400 Mbps.
The current standard contains the following features, which are supported in most
devices:
• Hot swapping (cables can be connected and disconnected while the
computer and other devices are switched on)
• Peer-to-peer networking (no hub required)
• No terminator or device ID is required, unlike SCSI
• Automatic configuration of devices upon start-up, or “plug and play.”
• Real-time data transfer at 100, 200, and 400 Mbps
• Common connectors for different devices

Descriptions
Detailed
1394 I/F

1394 I/F

G056D513.WMF

The cable length is limited to 4.5 m (15ft). However, up to 16 cables and 63

devices can be connected to an IEEE1394 network.
IEEE1394 cables can be either 4-pin (data only) or 6-pin (data and power).
IEEE1394 allows either 6-pin or 4-pin connectors. However, this machine only uses
the 6-pin connectors. The machine has two 6-pin ports.

SM 6-33 G056/G058
IEEE1394 INTERFACE

6.8.3 BLOCK DIAGRAM

IEEE1394 Board

Clock
Oscillator
EEPROM

Option I/F (CN4)

1394 I/F
PHY Link
PC Controller Board
TSB41AB2 TSB12LV23A
1394 I/F

G056D508.WMF
• PHY: Physical layer control device
• Link: Link layer control device
• EEPROM: 256-byte ROM

6.8.4 PIN ASSIGNMENT

Pin assignment
Pin 1 Pin 1 Pin 4
Pin 2 Pin 3
Pin 5 Pin 6

Pin 6

G056D514.WMF
Pin
Signal Description
No.
1 Cable Power
2 GND
3 Receive strobe
4 Transmit data
5 Receive data
6 Transmit strobe

G056/G058 6-34 SM
 IEEE1394 INTERFACE

6.8.5 REMARKS ABOUT THIS INTERFACE KIT

Note the following points about this unit.
• The machine does not print reports specifically for IEEE1394. Just print the
Configuration Page at installation to check that the machine recognizes the card.
• There is no spooler or print queue. If a computer tries to print over the IEEE1394
while the printer is busy, the IEEE1394 interface card inside the printer will return
a busy signal.
• After starting a job using IEEE1394, do not switch the printer off until the job has
been completed. Even though the printer may appear to be dead, it may be in
the middle of an IEEE1394 protocol exchange with the computer.
• When using IEEE1394, it is not possible to check the printer status from the
computer with a utility such as Printer Manager for Client.

6.8.6 TROUBLESHOOTING NOTES

If there are problems printing using the IEEE1394 interface, check the following.
• Is the computer using Windows 2000 with service pack 1?
• Has the interface card been replaced recently? Each card has an individual
address, similar to the MAC address in an Ethernet card. If the card was
changed, the driver cannot find the old card. The new card is another device and
a new printer appears in Windows Control panel, and this must be configured in
the same way as the printer that was replaced (the old printer icon in Windows
Control Panel should be deleted) has to be reconfigured.
• Is there a loop somewhere in the network? An IEEE1394 network must be a
chain or a branched chain. There can be no loops.
• Try to find out where in the chain the problem is occurring. Test the machine
one-to-one with the computer to determine if the printer is defective (when the
printer’s interface cable is plugged in, the computer should see ‘Printer Ready’;
when the cable is disconnected, the computer should see ‘Offline’).

Descriptions
Detailed

SM 6-35 G056/G058
SPECIFICATIONS
 GENERAL SPECIFICATIONS

7 SPECIFICATIONS
7.1 GENERAL SPECIFICATIONS
Printing Speed: Maximum 26 pages per minute (A4/LT LEF)
(20 pages: duplex printing)
Printer Languages: PCL6/PCL5e
PostScript 3
RPCS (Refined Printing Command Stream: an original Ricoh
PDL)
TIFF (rev 6.0 compatible)
Resolution: 1200 dpi (PCL6/PS3/RPCS)
600 dpi (PCL 6/PCL5e/PS3/RPCS)
300 dpi (PCL 5e/PS3)
Resident Fonts: PCL:
35 Intellifonts
10 True Type fonts
PS3:
136 fonts (24 Type 2 fonts, 112 Type 14 fonts)
Host Interfaces: Bi-directional IEEE1284 parallel x 1: Standard
Ethernet (100 Base-TX/10 Base-T): Standard for G058
IEEE1394: Optional for G056 (G058: Must remove NIB)
Network Protocols: TCP/IP, IPX/SPX, NetBEUI, Apple Talk
First Print Speed: 6.5 s or less (A4/LT LEF, standard tray)
Warm-up Time Less than 12 seconds
(Less than 19 seconds from power on)
Print Paper Standard tray: 250 sheets
Capacity: Optional paper tray unit: 500 sheets
(up to two paper tray units can be installed)
Optional by-pass tray: 100 sheets
Print Paper Size: Maximum: A3/11" x 17"
Minimum:
Standard tray: A5 LEF
Optional paper tray: A5 LEF
Specifications

By-pass: A6/ 90 x 148 mm SEF

(Refer to "Supported Paper Sizes".)
Printing Paper Standard tray: 60 to 105 g/m2 (16 to 28 lb.)
Weight: Optional paper tray: 60 to 105 g/m2 (16 to 28 lb.)
By-pass tray: 52 to 162 g/m2 (14 to 43 lb.)
Output Paper Standard output tray: 250 sheets
Capacity: Optional 1-bin shift tray: 250 sheets
Optional 4-bin mailbox: 200 sheets total

SM 7-1 G056/G058
GENERAL SPECIFICATIONS

Memory: Standard 32 MB, up to 96 MB with optional DIMM

Power Source: 120 V, 60 Hz: More than 10 A (for North America)
220 V - 240 V, 50/60 Hz: More than 6.0 A (for Europe)
Power Consumption:

120V 230V
Maximum 940 W or less 940 W or less
Printing 650 W or less 650 W or less
Energy Saver 22 W or less 22 W or less

Noise Emission:
Mainframe Only Full System
Printing 64 dB or less 68 dB or less
Stand-by 40 dB or less 40 dB or less

NOTE: The above measurements were made in accordance with ISO 9296 at
the operator position.
Dimensions (W x D x H): 468 x 437 x 305 mm
Weight: Less than 18 kg

G056/G058 7-2 SM
 GENERAL SPECIFICATIONS

7.1.1 SUPPORTED PAPER SIZES

Paper Trays By-pass Env.
Paper Size (W x L) Duplex
Main Unit/Option Tray Feeder
US Eur/Asia
# # #
A3 297 x 420 mm Y /Y Y/Y Y N Y
# # # # #
B4 257 x 364 mm Y /Y Y /Y Y N Y
# # #
A4 SEF 210 x 297 mm Y /Y Y/Y Y N Y
#
A4 LEF 297 x 210 mm Y/Y Y/Y Y Y Y
# # # # #
B5 SEF 182 x 257 mm Y /Y Y /Y Y N Y
# # # # #
B5 LEF 257 x 182 mm Y /Y Y /Y Y N Y
#
A5 SEF 148 x 210 mm N N Y N N
# # # #
A5 LEF 210 x 148 mm Y /Y Y/Y Y N Y
C
B6 SEF 128 x 182 mm N N Y N N
B6 LEF 182 x 128 mm N N N N N
C
A6 SEF 105 x 148 mm N N Y N N
# # #
Ledger 11 x 17” Y/Y Y /Y Y N Y
# # #
Legal 8.5 x 14“ Y/Y Y /Y Y N Y
#
Letter SEF 8.5 x 11” Y/Y Y/Y Y N Y
#
Letter LEF 11 x 8.5” Y/Y Y/Y Y N Y
#
Half Letter SEF 5.5 x 8.5” N N Y N N
Half Letter LEF 8.5 x 5.5” N N N N N
# # #
Executive SEF 7.25 x 10.5” N/Y N/Y Y N N
# # # # #
Executive LEF 10.5 x 7.25” Y /Y Y /Y Y N Y
# # # # #
F 8 x 13” Y /Y Y /Y Y N Y
# # # #
Foolscap 8.5 x 13” Y/Y Y /Y Y N Y
# # # # #
Folio 8.25 x 13” Y /Y Y /Y Y N Y
# #
Com10 Env. 4.125 x 9.5” N N Y Y N
# #
Monarch Env. 3.875 x 7.5” N N Y Y N
# #
C6 Env. 114 x 162 mm N N Y Y N
# #
C5 Env. 162 x 229 mm N N Y Y N
# #
DL Env. 110 x 220 mm N N Y Y N
# # #
8K 267 x 390 mm N/Y N/Y Y N Y
# # #
16K SEF 195 x 267 mm N/Y N/Y Y N Y
# # #
16K LEF 267 x 195 mm N/Y N/Y Y N Y
Custom Minimum:
90 x 148 mm C C C
N/Y N/Y Y N N
Maximum:
297 x 432 mm

Remarks:
Specifications

Y Supported. The paper size sensor detects the paper size.

Y# Supported. The user has to select the correct paper size for the tray.
YC Supported. The user has to enter the width and length of the paper.
N Not supported.

SM 7-3 G056/G058
SOFTWARE ACCESSORIES

7.2 SOFTWARE ACCESSORIES

The printer drivers and utility software are provided on one CD-ROM. An auto-run
installer allows you to select which components to install.

7.2.1 PRINTER DRIVERS

Windows
Printer Language Windows NT4.0 Windows 2000 Macintosh
95/98/ME
PCL 6 Yes Yes Yes No
PCL 5e Yes Yes Yes No
PS3 Yes Yes Yes Yes
RPCS Yes Yes Yes No

NOTE: 1) The printer drivers for Windows NT 4.0 are only for the Intel x86
platform. There is no Windows NT 4.0 printer driver for the PowerPC,
Alpha, or MIPS platforms.
2) The PS3 drivers are all genuine AdobePS drivers, except for Windows
2000, which uses Microsoft PS. A PPD file for each operating system is
provided with the driver.
3) The PS3 driver for Macintosh supports Mac OS 7.6 or later versions.

7.2.2 UTILITY SOFTWARE

Software Description
Agfa Font Manager A font management utility with screen fonts for the printer.
(Win3.1x, 95/98, NT4)
Aficio Manager for Admin A printer management utility for network administrators. NIB
(Win 95/98, NT4) setup utilities are also available.
Aficio Manager for Client A printer management utility for client users.
(Win95/98, NT4)
Multidirect Print A utility for peer-to-peer printing over a NetBEUI or TCP/IP
(Win95/98, 2000, NT4, ) network.
Port Navi A peer to peer print utility over a TCP/IP network. This provides
(Win95/98, 2000, NT4) the parallel printing and recovery printing features.
Printer Utility for Mac This software provides several convenient functions for printing
from Macintosh clients.

G056/G058 7-4 SM
 MACHINE CONFIGURATION

7.3 MACHINE CONFIGURATION

7.3.1 SYSTEM COMPONENTS
[D]

[C]

[B]

[A]

[E]

G058V107.WMF

Item Machine Code No. Remarks

G058 G058: Includes the NIB as standard
Main Unit A
G056
Option
Duplex Unit G552 B
4-bin Mailbox G553 C
1-bin Shift Tray G554 D
Paper Tray Unit G555 E Up to two tray units can be installed.
When two paper tray units are
Envelope Feeder G556 E installed, it must be installed in the
upper unit.
Internal Option
NIB G573 Standard component for G058
Specifications

To install in the G058, remove the

IEEE1394 G561
NIB first.
HDD G575
Memory 64 MB G579
Others
Maintenance Kit G770

NOTE: 1) All the above items are user installable.

2) The NIB and the IEEE1394 board cannot be installed at the same time.
To install the IEEE1394 in the G058, remove the NIB first.

SM 7-5 G056/G058
OPTIONAL EQUIPMENT

7.4 OPTIONAL EQUIPMENT

7.4.1 PAPER TRAY UNIT
Print Paper Size: Maximum: A3/11” x 17”
Minimum: A5 LEF
Print Paper Weight: 60 to 105 g/m2 (16 to 28 lb.)
Tray Capacity: 500 sheets (80 g/m2, 20 lb.)
Two units can be installed.
Paper Feed System: Feed roller and friction pad
Paper Height Detection: 4 steps (100%, 90%, 50%, 10%)
Power Source: DC 24V, 5V (from the main unit)
Power Consumption: 15 W
Dimensions (W x D x H): 468 x 410 x 130 mm
Weight 5.6 kg

7.4.2 ENVELOPE FEEDER

Print Paper Size: Com#10, Monarch, C6, DL, C5
Tray Capacity: 60, or up to the level of the maximum stack indication
(52 mm)
Paper Feed System: Feed roller and friction pad
Paper Height Detection: None
Weight 1.9 kg

7.4.3 DUPLEX UNIT

Print Paper Size: Maximum: A3/11" x 17"
Minimum: A5 SEF
Print Paper Weight: 64 to 105 g/m2 (18 to 28 lb.)
Paper Capacity: 1 sheet
Power Source: DC 24V, 5V (from the main unit)
Power Consumption: 35 W
Dimensions (W x D x H): 419 x 115 x 257 mm (when installed in the machine)
Weight 6 kg

G056/G058 7-6 SM
 OPTIONAL EQUIPMENT

7.4.4 FOUR-BIN MAILBOX

Number of Trays 4 trays
Tray Capacity: 50 sheets (80 g/m2, 20 lb.)
Paper Size for Trays: Maximum: A3/11" x 17"
Minimum: A5 LEF
Print Paper Weight: 60 to 105 g/m2 (16 to 28 lb.)
Power Source: DC 24V, 5V (from the main unit)
Power Consumption: 15 W
Dimensions (W x D x H): 462 x 391 x 285 mm (when installed in the machine)
Weight 5.3 kg

7.4.5 ONE-BIN SHIFT TRAY

Print Paper Size: Maximum: A3/11" x 17"
Minimum: A5 LEF
Print Paper Weight: 60 to 105 g/m2 (16 to 28 lb.)
Tray Capacity: 250 sheets (80 g/m2, 20 lb.)
Power Source: DC 24V, 5V (from the main unit)
Power Consumption: 12 W
Dimensions (W x D x H): 462 x 393 x 160 mm (when installed in the machine)
Weight 2.6 kg

Specifications

SM 7-7 G056/G058
 G555
PAPER TRAY UNIT

G556
ENVELOPE FEEDER
 PAPER FEED UNIT

1. REPLACEMENT AND ADJUSTMENT

!CAUTION
Turn off the main power switch and unplug the machine before attempting
any of the procedures in this section.

NOTE: This manual uses several symbols. The meanings of those symbols are as
follows:

☛: See or Refer to
!: screw
": connector

1.1 PAPER FEED UNIT

[A]

G555R101.WMF

• Remove the paper tray unit from the main unit.

• Draw out the paper tray.
Feeder G556
Paper Tray

Envelope

[A]: Remove the paper feed unit ( ! x5).

G555

SM 8-1 G056/G058
PAPER FEED ROLLER

1.2 PAPER FEED ROLLER

[B]

G555R103.WMF

[A]
• Draw out the paper tray

[A]: Paper feed roller (move the lever [B] to the left)

1.3 FRICTION PAD

[A]

G555R102.WMF

• Draw out the paper tray.

[A]: Friction pad

G056/G058 8-2 SM
 OVERALL MACHINE INFORMATION

2. DETAILED DESCRIPTIONS
2.1 OVERALL MACHINE INFORMATION
2.1.1 MECHANICAL COMPONENT LAYOUT

2
G555D105.WMF

1. Paper feed roller

3
2. Friction pad
3. Bottom plate

2.1.2 ELECTRICAL COMPONENT LAYOUT

1 5
2

3 7 G555V101.WMF
6
1. Paper tray board 5. Paper end sensor
2. Paper feed clutch 6. Paper feed sensor
3. Paper feed motor 7. Paper height sensor
F d G556
Paper Tray

4. Paper size switch 8. Paper height sensor

Envelope
G555

SM 8-3 G056/G058
DETAILED SECTION DESCRIPTIONS

2.2 DETAILED SECTION DESCRIPTIONS

2.2.1 PAPER FEED AND SEPARATION

[D]
[A]

[C]

[B] G555D104.WMF

• The paper tray holds 500 sheets.

• The paper feed unit uses a feed roller and friction pad mechanism.
[A]: Paper feed roller
[B]: Friction pad
[C]: Pressure spring
[D]: Paper feed sensor

G056/G058 8-4 SM
 DETAILED SECTION DESCRIPTIONS

2.2.2 PAPER LIFT

Paper lift is the same as for the main unit.

2.2.3 PAPER END DETECTION

[A]

G555D103.WMF

• When the paper tray runs out of paper, the feeler [A] drops into the cutout in the
bottom plate to actuate the paper end sensor.

F d G556
Paper Tray

Envelope
G555

SM 8-5 G056/G058
DETAILED SECTION DESCRIPTIONS

2.2.4 PAPER HEIGHT DETECTION

• The paper height is detected by the combination of the paper height sensor
signals. The signals from the sensors indicate whether there are 450, 250, or 50
sheets remaining.

500 sheets 450 sheets

(100%) (90%)

250 sheets 50 sheets

(50%) (10%)

G555D106.WMF

Paper height Paper height

Amount of paper
sensor 1 sensor 2
50 sheets OFF OFF
250 sheets OFF ON
450 sheets ON ON
500 sheets ON OFF
OFF: Unblocked, ON: Blocked

G056/G058 8-6 SM
 DETAILED SECTION DESCRIPTIONS

2.2.5 PAPER SIZE DETECTION

SW [A]
1 2 3 4
Size
A3 l l l l [B]
A4 LEF (Long Edge Feed) l l m m
A4 SEF (Short Edge Feed) l l l m
81/2" x 11" LEF l m m l
11” x 17” l m l l
14” x 81/2" SEF l m l m
11" x 81/2" SEF l l m l
* (Asterisk) l m m m
m : ON (Not pushed)
l : OFF (Pushed)

G555D102.WMF

[A]: Paper size switch

[B]: Paper size dial

• The machine disables paper feed from a tray if the paper size cannot be
detected (if the paper size actuator is broken or no tray is installed)
• When the paper size dial is at the “*” mark, the paper tray can be set up to
accommodate one of a wider range of paper sizes by using a User Tool at the
machine’s operation panel (Paper Input menu – Tray Paper Size).

F d G556
Paper Tray

Envelope
G555

SM 8-7 G056/G058
OVERALL MACHINE INFORMATION

3. ENVELOPE FEEDER
3.1 OVERALL MACHINE INFORMATION
3.1.1 MECHANICAL COMPONENT LAYOUT
• This optional unit is a tray that slides into the optional paper feed unit, replacing
the paper tray.
• If two optional trays have been installed, the envelope feeder must go into the
top tray.
• The layout is the same as the paper tray.
• The friction pad in this unit is rubber-coated. The friction pad in the paper tray
unit is made of cork.

G056/G058 8-8 SM
 G552
DUPLEX UNIT
 EXTERIOR COVERS

1. REPLACEMENT AND ADJUSTMENT

Duplex Unit
G552
!CAUTION
Turn off the main power switch and unplug the machine before attempting
any of the procedures in this section.

NOTE: This manual uses several symbols. The meanings of those symbols are as
follows:

☛: See or Refer to
!: screw
": connector

1.1 EXTERIOR COVERS

[B]

[A]

[C]

G552R101.WMF

[D]
G552R102.WMF

• Remove the duplex unit from the main unit.

• Open the upper cover [A].

[A]: Upper cover (! x2)

[B]: Right cover (! x2)
[C]: Left cover (! x1)
[D]: Front cover (! x2)

SM 9-1 G056/G058
 DUPLEX BOARD AND SENSORS

1.2 DUPLEX BOARD AND SENSORS

[B]
[D]

[A]

[C]

G552R103.WMF
G552R104.WMF

[E]
G552R105.WMF

• Front cover (☛ Exterior Covers)

[A]: Duplex board bracket (! x2)

[B]: Duplex board (! x2, all connectors)
[C]: Inverter sensor (" x1)
[D]: Entrance sensor (" x1)
[E]: Exit sensor (" x1)

G056/G058 9-2 SM
 OVERALL MACHINE INFORMATION

2. DETAILED DESCRIPTION

Duplex Unit
2.1 OVERALL MACHINE INFORMATION

G552
2.1.1 MECHANICAL COMPONENT LAYOUT

1
4

6
G552V101.WMF
5

1. Junction gate
2. Entrance sensor
3. Inverter rollers
4. Transport rollers
5. Transport sensor
6. Exit sensor

SM 9-3 G056/G058
OVERALL MACHINE INFORMATION

2.1.2 DRIVE LAYOUT

3

2
1

G552V103.WMF G552V105.WMF

1. Inverter rollers
2. Inverter motor
3. Transport motor
4. Transport rollers

2.1.3 ELECTRICAL COMPONENT LAYOUT

1
4

3
5

1. Entrance sensor
2. Junction gate solenoid 6
3. Inverter motor
4. Duplex board
2
5. Transport motor
6. Inverter sensor
7. Exit sensor
7
G552V104.WMF

G056/G058 9-4 SM
 DETAILED SECTION DESCRIPTIONS

2.2 DETAILED SECTION DESCRIPTIONS

Duplex Unit
2.2.1 BASIC OPERATION

G552
Longer than A4 LEF/LT LEF
• The duplex unit can store only one sheet of paper.
Example: 8 pages. The center number in the illustration shows the order of pages.
The number with the circle in the illustration shows the order of sheets of
print paper (if highlighted, this indicates the second side).

1 2 3 4 5 6 7 8
➀ ) ➁ $ ➂ % ➃ '
G552I500.WMF

G552D106.WMF

SM 9-5 G056/G058
DETAILED SECTION DESCRIPTIONS

Length up to A4 LEF/LT LEF

• The duplex unit can store three sheets of paper
Example: 8 pages. The center number in the illustration shows the order of pages.
The number with the circle in the illustration shows the order of sheets of
print paper (if highlighted, this indicates the second side).

1 3 5 2 7 4 6 8
➀ ➁ ➂ ) ➃ $ % *
G552I501.WMF

G552D107.WMF

G056/G058 9-6 SM
 DETAILED SECTION DESCRIPTIONS

2.2.2 FEED IN AND EXIT MECHANISM

Duplex Unit
G552
[B]
[C]
[A]

[E]

G552V102.WMF
[D] [F] [G]

Feeding paper into the duplex unit:

• The junction gate solenoid [A] turns on to open the junction gate [B].
• The paper fed from the main frame is sent to the inverter section [C].

Inversion and exit:

• After the trailing edge of the paper passes the inverter sensor [D], the inverter
roller [E] changes its rotation direction and the paper goes to the transport area
[F].
• The transport rollers [G] send the paper to the registration rollers in the main
frame.

SM 9-7 G056/G058
 G553
FOUR-BIN MAILBOX
 EXTERIOR COVERS

1. REPLACEMENT AND ADJUSTMENT

!CAUTION
Turn off the main power switch and unplug the machine before attempting
any of the procedures in this section.

Four-Bin
Mailbox
G553
NOTE: This manual uses several symbols. The meanings of those symbols are as
follows:

☛: See or Refer to
!: screw
": connector

1.1 EXTERIOR COVERS

[D]
[C]

[B]

[A]

G553R101.WMF

[A]: Each tray

[B]: Right cover (! x1)
[C]: Left cover (! x1)
[D]: Upper cover

SM 10-1 G056/G058
OVERFLOW AND VERTICAL TRANSPORT SENSORS

1.2 OVERFLOW AND VERTICAL TRANSPORT SENSORS

[A]

G553R102.WMF

[E]

[C]

[B]

[D] G553R103.WMF

• Each tray (☛ Exterior Covers)

[A]: Each tray cover

[B]: Sensor holder (! x1)
[C]: Tray paper sensor (" x1)
[D]: Overflow sensor (" x1)
[E]: Vertical transport sensor (" x1)

G056/G058 10-2 SM
 MAIN MOTOR

1.3 MAIN MOTOR

[B]

Four-Bin
Mailbox
G553
[C]

[A]

G553R104.WMF

• Left cover (☛ Exterior Covers)

[A]: Mailbox board (! x2, " x11)

[B]: Drive bracket (! x5)
[C]: Main motor (! x2)

SM 10-3 G056/G058
OVERALL MACHINE INFORMATION

2. DETAILED DESCRIPTIONS
2.1 OVERALL MACHINE INFORMATION
2.1.1 MECHANICAL COMPONENT LAYOUT

1
7
2

4 6

G553V101.WMF

1. 4th tray 5. Vertical transport roller

2. 3rd tray 6. Turn gate
3. 2nd tray 7. Exit roller
4. 1st tray

G056/G058 10-4 SM
 OVERALL MACHINE INFORMATION

2.1.2 DRIVE LAYOUT

3
2

Four-Bin
Mailbox
G553
G553V102.WMF

1. Timing belt
2. Main motor
3. Main motor timing belt

SM 10-5 G056/G058
OVERALL MACHINE INFORMATION

2.1.3 ELECTRICAL COMPONENT LAYOUT

3 4
5
2 6
7
1 8
9
17
10
16
11

12

13

14
15

G553V103.WMF

1. 2nd turn gate solenoid 10. Upper vertical transport sensor

2. Main motor 11. 2nd tray overflow sensor
3. 3rd turn gate solenoid 12. 1st tray paper sensor
4. Cover sensor 13. 1st tray overflow sensor
5. 4th tray paper sensor 14. Lower vertical transport sensor
6. 3rd tray paper sensor 15. Junction gate solenoid
7. 4th tray overflow sensor 16. 1st turn gate solenoid
8. 2nd tray paper sensor 17. Mailbox board
9. 3rd tray overflow sensor

G056/G058 10-6 SM
 DETAILED SECTION DESCRIPTIONS

2.2 DETAILED SECTION DESCRIPTIONS

2.2.1 BASIC OPERATION

[B]

Four-Bin
Mailbox
G553
G553D101.WMF

[A]
G553V105.WMF

• When the leading edge of the paper activates the exit sensor on the main unit,
the mailbox main motor turns on.
• Each turn gate solenoid [A] opens and closes its turn gate, to direct the paper to
the selected tray [B].
• When the top tray (4th tray) is selected, none of the solenoids are activated.
• After the last sheet passes the upper or lower vertical transport sensor
(depending on the selected tray), the main motor, junction gate solenoid, and
the turn gate solenoid for the selected tray turn off.

SM 10-7 G056/G058
 G554
ONE-BIN SHIFT TRAY
 EXTERIOR COVERS

1. REPLACEMENT AND ADJUSTMENT

!CAUTION
Turn off the main power switch and unplug the machine before attempting
any of the procedures in this section.

NOTE: This manual uses several symbols. The meanings of those symbols are as
follows:

☛: See or Refer to
!: screw

One-Bin Shift
": connector

Tray G554
1.1 EXTERIOR COVERS

[D]
[C]

[A]: Tray
[B]: Right cover (! x1)
[C]: Left cover (! x1)
[D]: Upper cover (1 snap-ring)

[A]
G554R101.WMF [B]

SM 11-1 G056/G058
SHIFT TIMING AND TRAY PAPER SENSORS

1.2 SHIFT TIMING AND TRAY PAPER SENSORS

[B]

[C]
[A]
G554R102.WMF G554R103.WMF

Right cover (☛ Exterior Covers)

[A]: Tray cover
[B]: Shift timing sensor (" x1)
[C]: Tray paper sensor (" x1)

1.3 COVER AND OVERFLOW SENSORS

[B]

[A]

[A]: Sensor cover

[B]: Cover sensor (" x1)
[C]: Overflow sensor (" x1)
[C]
G554R104.WMF

G056/G058 11-2 SM
 MAIN MOTOR

1.4 MAIN MOTOR

[B] [C]

One-Bin Shift
Tray G554
[D]
G554R106.WMF
[A] G554R105.WMF

Left cover (☛ Exterior Covers)

[A]: Shift tray board (! x2, " x6)
[B]: Junction gate solenoid (! x2)
[C]: Main motor bracket (! x3)
[D]: Main motor (! x2)

SM 11-3 G056/G058
OVERALL MACHINE INFORMATION

2. DETAILED DESCRIPTIONS
2.1 OVERALL MACHINE INFORMATION
2.1.1 MECHANICAL COMPONENT LAYOUT

1
3 2
1. Tray
2. Overflow sensor feeler
3. Exit roller
4. Transport roller
4

G554V101.WMF

2.1.2 DRIVE LAYOUT 1

4
2

1. Shift motor
2. Main motor
3. Main motor timing belt 3

4. Timing belt

G554V103.WMF

G056/G058 11-4 SM
10 October, 2000 OVERALL MACHINE INFORMATION

2.1.3 ELECTRICAL COMPONENT LAYOUT

5
1
6
2
7
3 8

4 9

10

One-Bin Shift
Tray G554
G554V104.WMF

1. Shift motor 6. Right shift sensor

2. Shift tray board 7. Cover sensor
3. Main motor 8. Paper overflow sensor
4. Junction gate solenoid 9. Shift timing sensor
5. Left shift sensor 10. Tray paper sensor

SM 11-5 G056/G058
DETAILED SECTION DESCRIPTIONS

2.2 DETAILED SECTION DESCRIPTIONS

2.2.1 BASIC OPERATION

[B] [C]
[A]

G554V102.WMF

G554D101.WMF
[G]

[E] [F]

[D]

G554D102.WMF

• The solenoid [A] opens the junction gates [B] to direct the paper to the tray.

2.2.2 SORT MODE OPERATION

• When the trailing edge of each page passes the shift timing sensor [D], the shift
motor [E] shifts the exit rollers [F] across. When the left or right shift sensor [G]
detects the rollers, the motor stops, then returns the rollers to the center.
• Each page of the first set is shifted to one side, then each page of the next set is
shifted to the other side. The rollers move back to the central position after
shifting each page.

G056/G058 11-6 SM
SwapBox  and SwapFTL

Installation Manual
 INTRODUCTION

1 INTRODUCTION
1.1 PRECAUTIONS
1.1.1 SWAPBOX AND SOFTWARE
If you purchase SwapBox from an authorized SCM Microsystems dealer, do not
use the software enclosed with the SwapBox. You need to purchase the required
software and license additionally from Ricoh.
The software part number is: A2309353

1.1.2 SOFTWARE LICENSE AGREEMENT

Before you use the software, you must agree to the SCM software license
agreement that is enclosed in either the SwapBox or the software.
Users must be responsible for the agreement with SCM Microsystems Inc. Ricoh
Co., Ltd. is not responsible for any legal problems caused by user’s actions
contrary to the agreement.

SwapBox


SwapFTL

1.2 SYSTEM REQUIREMENTS

And
• An IBM PC-AT compatible computer with ISA Plug & Play BIOS
• One empty ISA bus slot (SBI-C2P and SBI-D2P)
• One empty 3.5” drive bay (SBI-D2P)
• Microsoft  Windows  95 operating system 4.00.950a or later version
installed (Refer to section 1.4 for more details.)
• At least 2MB of free disk space on the system partition (the partition where
Windows 95 is installed) for SwapFTL software installation

1.3 ITEMS TO PREPARE BEFORE INSTALLATION

• Computer hardware user’s manual
• Windows 95 installation disks or CD-ROM
• Windows 95 service pack (Refer to section 1.4 for more details.)
• SCM SwapBox SBI-C2P or SBI-D2P
SCM/RCH SwapFTL + SwapUTI (rev. 2.01 or later) software diskette, and a
software license

SM 12-1 G056/G058
INTRODUCTION

1.4 WINDOWS 95 VERSION CONFIRMATION

Windows 95 has several different versions as shown in the following table.

Version Description Remarks

4.00.950 First version Not suitable for SwapBox and SwapFTL
installation.
4.00.950a First version (4.00.950) plus Install service pack 1 (SP1) into Windows 95
service pack 1 version 4.00.950. SP1 is available from
Microsoft’s web site.
4.00.950B So called “OSR2 (OEM Only computers with Windows 95 pre-
Service Release 2)” installed have had this version since 1997.
4.00.950C So called “OSR2.5 (OEM Only computers with Windows 95 pre-
Service Release 2.5)” installed have had this version since 1998.

Check the Windows 95 version first, just by clicking the “System” icon in the
Windows Control Panel. If you see 4.00.950 in the box shown below, though the
example version is 4.00.950a, install “Service Pack 1” into the current Windows
operating system. Refer to the next page for how to get “Service Pack 1”.

4.00.950a

If the version is 4.00.950B or 4.00.950C, install SwapBox and SwapFTL without

updating Windows.

SM 12-2 G056/G058
 INTRODUCTION

“Service Pack 1” is available from the Microsoft web site.

For the detailed information, refer to the following Internet address.
http://www.microsoft.com/windows95/info/service-packs.htm

The service pack file can be downloaded from the following Internet location.
Choose the one that is suitable for your Windows version.

Language Internet Location

US English http://www.microsoft.com/windows95/info/service-packs.htm
Chinese (Simplified) Not available.
Chinese (Traditional) http://www.microsoft.com/windows/software/localize/tw-eu.htm
Czech http://www.microsoft.com/windows/software/localize/cz-eu.htm
Danish http://www.microsoft.com/windows/software/localize/dan-eu.htm
Dutch http://www.microsoft.com/windows/software/localize/dut-eu.htm
Finnish http://www.microsoft.com/windows/software/localize/fin-eu.htm
German http://www.microsoft.com/windows/software/localize/frn-eu.htm
Greek http://www.microsoft.com/windows/software/localize/ger-eu.htm
Hungarian http://www.microsoft.com/windows/software/localize/grk-eu.htm
Italian http://www.microsoft.com/windows/software/localize/itn-eu.htm

SwapBox


SwapFTL

Japanese (PCAT) http://www.microsoft.com/windows/software/localize/jpcat-eu.htm

And
Korean http://www.microsoft.com/windows/software/localize/kr-eu.htm
Norwegian http://www.microsoft.com/windows/software/localize/nor-eu.htm
Pan-European http://www.microsoft.com/windows/software/localize/pan-eu.htm
Polish http://www.microsoft.com/windows/software/localize/pl-eu.htm
Portuguese http://www.microsoft.com/windows/software/localize/brz-eu.htm
(Brazilian)
Portuguese (Iberian) http://www.microsoft.com/windows/software/localize/pt-eu.htm
Russian http://www.microsoft.com/windows/software/localize/ru-eu.htm
Slovenian http://www.microsoft.com/windows/software/localize/slv-eu.htm
Spanish http://www.microsoft.com/windows/software/localize/spa-eu.htm
Swedish http://www.microsoft.com/windows/software/localize/swe-eu.htm
Thai http://www.microsoft.com/windows/software/localize/thai2.htm
Turkish http://www.microsoft.com/windows/software/localize/trk-eu.htm

SM 12-3 G056/G058
SWAPBOX INSTALLATION

2 SWAPBOX INSTALLATION
2.1 HARDWARE INSTALLATION
CAUTION: 1) Before installing the SwapBox in a computer, turn off the computer
and disconnect the power cable.
2) This manual does not explain how to install an ISA board in your
computer. Refer to your computer’s users manual for how to do it.

Install the SwapBox as explained in Chapter 1 to 3 of the SwapBox Manual that is

enclosed in the SwapBox package.
Then go on to the next section below for the driver installation.

2.2 DRIVER INSTALLATION

CAUTION: 1) Do not use the software disks that are enclosed with the SwapBox.
2) Ensure that you have Windows 95 - 4.00.950a or a later version
installed in your computer. (Refer to section 1.4 for more details.)

1. Turn on the computer. “SCM SwapBox” may appear during boot-up.

2. When Windows 95 starts, it finds the SwapBox automatically and installs the
necessary driver files from the Windows installation diskette(s) or CD-ROM.
3. After Windows starts, choose “PCCard” from the Control Panel.
• If PCCard Properties is displayed, driver installation has finished.
You can go on to the next section.
• If PCCard Wizard is displayed, go on to the next step.
4. In the PCCard Wizard, choose all the default settings to finish the wizard, then
reboot the computer.
5. After Windows 95 has restarted, choose “System” from the Control Panel.
6. Choose “Device Manager” and confirm that “SCM SwapBox Family Plug and
Play PCMCIA Controller” is listed in the PCMCIA socket category.
7. Double-click “SCM SwapBox Family Plug and Play PCMCIA Controller” and
confirm that the SwapBox is working properly.

SM 12-4 G056/G058
 SWAPBOX INSTALLATION

3 SOFTWARE (SWAPFTL) INSTALLATION

CAUTION: 1) If you purchased SwapBox from an authorized SCM dealer, do not
use the software diskettes that are enclosed in the SwapBox
package.
2) Use the software diskette which is labeled “SwapBox Software/ RCH
SwapFTL + SwapUTI”.
3) A software license is required to install a software package on a
computer.
4) The SwapFTL software may not work with some PC Card
(PCMCIA), CardBus, or ZV port controllers installed in notebook
computers.
3.1 SWAPFTL SOFTWARE INSTALLATION
1. Ensure that the SwapBox has been installed and configured under the
Windows 95 environment.
2. Insert the software diskette in the floppy disk drive.

SwapBox


SwapFTL

3. Choose “Run” from the Start menu.

And
4. Type “A:\setup” and click OK.
5. Follow the instructions on the display.
6. Reboot the computer after installation has finished.

3.2 VERIFICATION
3.2.1 SOFTWARE VERSION

1. Choose “SwapFTL Binary Utility” from the “SCMSwapFTL” program group.

2. After the utility starts, choose [Help] – [About SwapUti..].
3. Confirm that the version information is as follows:

SM 12-5 G056/G058
SWAPBOX INSTALLATION

3.2.2 FLASH MEMORY CARD AUTOMATIC DETECTION

1. Insert the 4MB flash memory card supplied from Ricoh into a card slot.
2. Windows 95 automatically detects the card, if this is the first time a flash card
has been used, Windows 95 installs the necessary drivers, and the “Found new
hardware” dialog box should appear automatically.
3. Wait about 30 s, then choose “SwapFTL Binary Utility” from the
“SCMSwapFTL” program group.

4. After the utility software starts, choose [Image] – [Read].

If “Failed to open PCCard” appears, see Troubleshooting.

5. Click OK to read the card.

If this works successfully, a new file is created as a temporary file, and this can
be stored on the computer.

SM 12-6 G056/G058
 TROUBLESHOOTING

4 TROUBLESHOOTING
4.1 SWAPBOX RESOURCE CONFLICT
An ISA device must not share resources (IRQ, I/O address, and memory address)
with another device.
ISA plug and play BIOS automatically assigns necessary resources to ISA boards.
However, this could cause a problem if an ISA board requires specific resources.
The SwapBox requires a specific memory address range to activate card services.
So, if another ISA device or PCI device occupies this memory address range, the
SwapBox and SwapFTL will not work.
4.1.1 IRQ AND I/O ADDRESS
To identify whether an IRQ or I/O address has a conflict with another device, check
the SwapBox properties in the Windows device manager. If you find a conflict,
follow the instructions given by Windows Help.
4.1.2 MEMORY ADDRESS
The SwapBox and card services require a memory Window between 0xC8000 to
0xD3FFF.

SwapBox


SwapFTL

The SwapBox properties do not tell you if the memory address is in conflict with

And
others. To identify whether the memory address is in conflict with another device,
do the following:

1. Choose “Computer” in the Windows device manager, and click “Properties”.

2. Choose “Memory” in the “View resources” tab.
3. Check if any other device is using the address range from 0xC8000 to
0xD3FFF. If it is a PCI device, you need to adjust the plug and play BIOS
settings. If it is an ISA device, you need to remove the device from the system.

Conflict with a PCI device

1. Shut down Windows and reboot the computer.
2. Enter BIOS setup during system boot-up.
NOTE: How to enter BIOS setup and BIOS setup options depends on your
system.
3. Find the ISA plug and play settings in the BIOS setup.
4. Adjust the settings so that the BIOS does not allocate the SwapBox memory
range to PCI devices.

Example: Award BIOS

1. Press the “DEL” key during boot-up to gain access to BIOS setup.
2. Choose “PNP AND PCI SETUP” from the main menu.

SM 12-7 G056/G058
 TROUBLESHOOTING

3 Change the “ISA MEM BLOCK BASE” setting as follows:

• ISA MEM BLOCK BASE: No/ICU → D000
• ISA MEM BLOCK SIZE: 8k
4 Press “Esc” to exit “PNP AND PCI SETUP”.
5 Choose “SAVE & EXIT SETUP”.

Conflict with a plug and play ISA device

1. Shut down the computer.
2. Remove the ISA device that is in conflict with the SwapBox.
3. Restart the computer and see if the SwapBox and the SwapFTL work under the
Windows environment.

Conflict with a legacy ISA device

Either remove the ISA device that is in conflict with the SwapBox to change its
jumper settings, or run the setup utility of the device to change the setting.

4.2 “FAILED TO OPEN PCCARD” ERRORS

4.2.1 TIMELAG TO LOADING DRIVER
Windows requires a certain time, which depends on system performance, to enable
card services for a flash memory card after inserting it in a PC card socket.
If you try to read, erase, or write to the card before the card service is ready, you
receive a “Failed to open PCCard” error.
Wait for about 30 s, then try again.

4.2.2 PCCARD NOT CONFIGURED

If the PCCard icon in the Windows Control Panel is not configured, you receive a
“Failed to open PCCard” error when you try to access the card.
Configure the PCCard icon using Control Panel as explained in the driver
installation procedure.

4.2.3 RESOURCE CONFLICT

If you receive a “Failed to open PCCard” error even if the SwapBox looks correctly
configured in the device manager, a memory address conflict is causing the error.
Refer to section 4.1.2 to solve the problem.

SM 12-8 G056/G058
 TROUBLESHOOTING

4.3 ”INVALID DYNAMIC LINK CALL FROM

SWAPENUM…” ERROR
A blue screen error with a message “Invalid dynamic link call from SwapEnum to
device xxxx service x” may happen, if SwapFTL software was installed before
SwapBox had been activated.
Once this happens, follow the procedure below.
1. Uninstall SwapFTL (choose “SwapFTL Uninstall” from “SCM SwapFTL”
program menu).
2. Reboot the computer.
3. After Windows has restarted, double-click “System” icon in the Control Panel.
4. Choose “Device Manager” tab and double-click “SCM SwapBox” in the
“PCMCIA sockets” category.
5. If the device was not activated, activate it.
6. Reboot the computer.
7. After Windows has restarted, re-install SwapFTL.

SwapBox


SwapFTL

And
4.4 SWAPFTL PROBLEM WITH NOTEBOOK COMPUTERS
4.4.1 WINDOWS AND PC CARD DRIVER VERSION
Before installing the SwapFTL software into a notebook computer, ensure the
following.
• Windows 95 OSR2 is installed or Service Pack 1 is installed.
For how to identify the version of Windows 95, refer to section 1.4 for details.
• The latest PC Card driver is installed.
Contact your computer manufacturer or PC Card controller vender.

4.4.2 SYSTEM SUMMERY

If you still have problems after updating Windows and the drivers, send your
computer’s system summary to the support database.
To prepare the system summary as a PostScript file, do the following.
1. Install a PostScript printer (e.g., HP LaserJet 4 PS).
2. Double-click the “System” icon in the Control Panel.
3. Choose the “Device manager” tab, and select “Computer” in the device map.
4. Click the “Print” button.
5. Choose the PostScript printer using the “Setup” button, choose “All devices and
system summary” as the report type, and check the “Print to file” box.
6. Click OK to make a PostScript print file.

SM 12-9 G056/G058
TROUBLESHOOTING

4.5 COMPLETE UNINSTALL

If the SwapBox and the SwapFTL software do not work due to unsuccessful
configuration, the following process helps you to restart Windows plug and play
from the beginning.
This procedure uninstalls all the software and drivers that were installed for the
SwapBox, as well as deleting the Windows registry settings.

1. Uninstall the SCM SwapFTL programs.

Choose “SwapFTL uninstall” from the Start menu.
2. Delete the following files from the \Windows\System directory.
• SOCKETSV.VXD
• FLS2MTD.VXD
• FLS1MTD.VXD
• SRAMMTD.VXD
• CARDDRV.EXE
• CSMAPPER.SYS
• PCCARD.VXD
3. Delete “SCM SwapBox Family Plug and Play PCMCIA Controller” from the
Windows device manager.
(Choose ‘System” from the Control panel to access the device manager.)
4. Shutdown and restart Windows.
Windows starts the plug & play process again to install the SwapBox.

SM 12-10 G056/G058
  Binary Utility
SwapFTL
Operation Manual
 OVERVIEW

Microsoft and Windows are registered trademarks of Microsoft Corp.

SwapBox and SwapFTL are trademarks of SCM Microsystems Inc.
1. OVERVIEW
This software allows a flash memory card to be used as an intermediate medium
between a flash ROM (or RAM) on the machine and a Windows 95 based
computer.

The basic procedure is as follows:

ROM File
Database
1. You receive ROM files from a database either via
network or via physical medium, and save them
onto your computer’s local hard disk.

Communication
NOTE: Your computer works as a flash memory

Link
card programmer after you install
SwapBox and SwapFTL software (this
software).

2. You program the ROM file to a flash memory

card using this software.

SwapBox


SwapFTL

Windows 95 Computer

And
3. You carry the programmed card to a machine site 4MB
and download the ROM data from the card to the
!
machine’s internal flash ROM.
MEMO

NOTE: The 4MB flash memory card that is 4MB Flash Memory Card
customized for this application is
available from SPC.
You cannot use other types of flash A
memory card.

4. After downloading ROM data to one machine,

you can use the same card with another machine
of the same type.

Machine
(e.g., NAD Copier)

SM 13-1 G056/G058
OPERATION

2. OPERATION
2.1. PROGRAMMING A FLASH MEMORY CARD
2.1.1 GETTING A SOURCE FILE
You can (or will be able to) obtain the source firmware file(s) in one of the following
ways.
• Notes mail or through a Notes database
• Internet-mail
• BBS
• Floppy disk
• Flash memory card (you need to save the data on the card as a file on a PC
before using the data.)
• Others (as yet unspecified)

2.1.2 PROGRAMMING A CARD WITH THE SOURCE

A230/A231/A232 Copy and Fax Main Firmware
You can program copy and fax firmware together onto one 4MB flash memory
card, as shown below.

Copy/Fax
[Hex] Copy only Fax only [Hex]
combined
4MB 3FFFFF 3FFFFF

Fax Fax
(FCU) (FCU)

200000 200000
2MB
1FFFFF 1FFFFF

Copy Copy
(BICU) (BICU)

000000 000000

Start Address (Hex) 0 200000

Length (Hex) 200000 200000
Size (kB) 2,000 (2MB) 2,000 (2MB)

SM 13-2 G056/G058
 OPERATION

A230/A231/A232 Fax Modem Firmware and Fax SRAM Backup

Modem
Program modem firmware using the address and length settings as shown below.
You cannot program other data on the card once the modem firmware has been
programmed.

SRAM
Using Fax SP mode, you can make a backup of SRAM data onto the 4MB flash
memory card. This will help you set up multiple machines with fax options with the
same settings, or will help you restore user data if the SRAM data has been erased
accidentally.
To save the SRAM backup data from a fax unit on a 4MB flash memory card as a
file, or to program a backup file from a PC onto a 4MB flash memory card, use the
address and length settings as shown below.

SRAM SRAM
[Hex] Modem [Hex]
(FCU) (FCU+EXSAF)
4MB 3FFFFF 3FFFFF

2A0000 h
240000 h
SRAM
220000 h (FCU+EXSAF)
200000 Modem 200000

SwapBox
SRAM (FCU)

SwapFTL

2MB
1FFFFF 1FFFFF

And
000000 000000

Start Address (Hex) 200000 200000 200000

Length (Hex) 40000 20000 A0000
Size (kB) 256 128 128 + 512

SM 13-3 G056/G058
OPERATION

2.2 DOWNLOADING TO A MACHINE

Refer to the machine’s service manual for how to download its firmware to the flash
ROM inside it.

2.3 SAVING DATA TO A FILE

Some machines can upload an internal flash ROM image to a flash memory card.
To save the image on the flash memory card as a computer file, read the card with
a specific address range setting that was mentioned in section 2.1.2, and save the
read data as a file.

SM 13-4 G056/G058
 FUNCTIONS

3. FUNCTIONS
3.1 FILE MENU
3.1.1 [FILE] – [OPEN]

This opens a binary file.

Use “Binary Files (*.bin)” or “SwapUti Files (*.dmp). Do not use the others.
The default setting is “Binary Files (*.bin).

SwapBox


SwapFTL

And

An 8-bit checksum is displayed at the lower left corner of the opened file.
3.1.2 [FILE] – [CLOSE]
This closes an active file that has been opened.

3.1.3 [FILE] – [SAVE]

This saves an active file with the same name.

SM 13-5 G056/G058
FUNCTIONS

3.1.4 [FILE] – [SAVE AS]

This saves an active file with a different name from the original.

3.2 VIEW MENU

3.2.1 [VIEW] – [TOOLBAR]
This switches on the toolbar display.

3.2.2 [VIEW] – [STATUS BAR]

This switches on the status bar display.

SM 13-6 G056/G058
 FUNCTIONS

3.3 IMAGE MENU

3.3.1 [Image] – [Erase]

Field Description
Source Card slot number that has a flash memory card currently installed.
Start Address A “0 (zero)” appears at default.
To erase the whole card, do not change the setting
Length Hexadecimal length of the card appears at default.
To erase the whole card, do not change the setting
Base of Address/ Do not change the settings.
Length The default setting is “Hex”.

NOTE: If the specified start address and length do not coincide with block
boundaries on the flash memory card, the message below appears.

SwapBox


SwapFTL

And

SM 13-7 G056/G058
FUNCTIONS

3.3.2 [IMAGE] – [READ]

Field Description
Source Card slot number that has a flash memory card currently installed.
Start Address A “0 (zero)” appears at default.
Change this setting if necessary.
Length Hexadecimal length of the card appears at default.
Change this setting if necessary.
Base of Address/ Do not change the settings.
Length The default setting is “Hex”.

SM 13-8 G056/G058
 FUNCTIONS

3.3.3 [IMAGE] – [WRITE]

Field Description
Source Source file name that is currently active in the application.
Target Card slot number that has a flash memory card currently installed.
Card erase If this is checked, the application erases the whole card before writing
before write data from the source file.
The default setting is checked (= erase).
Start Address A “0 (zero)” appears at default.
Change this setting if necessary.
Length Hexadecimal length of the source file appears at default.

SwapBox


SwapFTL

Do not change the setting.
Base of Address/ Do not change the settings.

And
Length The default setting is “Hex”.

After writing the data to a flash memory card, an 8-bit checksum ① pops up, so that
you can compare it with the checksum ② of the source file.

SM 13-9 G056/G058
FUNCTIONS

3.3.4 [Image] – [Verification]

Field Description
Source Source file name that is currently active in the application.
Target Card slot number that has a flash memory card currently installed.
Start Address A “0 (zero)” appears at default.
Change this setting if necessary.
Length Hexadecimal length of the source file appears at default.
Do not change the setting.
Base of Address/ Do not change the settings.
Length The default setting is “Hex”.

If verification was successful, a ‘Verification OK!” message pops up.

If verification was not successful, a “Compare error !” message pops up with the
source and target addresses.

SM 13-10 G056/G058
 FUNCTIONS

3.4 HELP MENU

3.4.1 [HELP] – [ABOUT SWAPUTI…]

SwapBox


SwapFTL

And

SM 13-11 G056/G058
 G073/G074
SERVICE MANUAL
 !IMPORTANT SAFETY NOTICES
PREVENTION OF PHYSICAL INJURY
1. Before disassembling or assembling parts of the copier and peripherals,
make sure that the printer power cord is unplugged.
2. The wall outlet should be near the printer and easily accessible.
3. Note that some components of the printer and the paper tray unit are
supplied with electrical voltage even if the main power switch is turned off.
4. If any adjustment or operation check has to be made with exterior covers off
or open while the main switch is turned on, keep hands away from electrified
or mechanically driven components.
5. The inside and the metal parts of the fusing unit become extremely hot while
the printer is operating. Be careful to avoid touching those components with
your bare hands.

HEALTH SAFETY CONDITIONS

Toner and developer are non-toxic, but if you get either of them in your eyes by
accident, it may cause temporary eye discomfort. Try to remove with eye drops
or flush with water as first aid. If unsuccessful, get medical attention.

OBSERVANCE OF ELECTRICAL SAFETY STANDARDS

The printer and its peripherals must be installed and maintained by a customer
service representative who has completed the training course on those models.
 SAFETY AND ECOLOGICAL NOTES FOR DISPOSAL
1. Do not incinerate toner bottles or used toner. Toner dust may ignite
suddenly when exposed to an open flame.
2. Dispose of used toner, developer, and organic photoconductors in
accordance with local regulations. (These are non-toxic supplies.)
3. Dispose of replaced parts in accordance with local regulations.

LASER SAFETY
The Center for Devices and Radiological Health (CDRH) prohibits the repair of
laser-based optical units in the field. The optical housing unit can only be repaired
in a factory or at a location with the requisite equipment. The laser subsystem is
replaceable in the field by a qualified Customer Engineer. The laser chassis is not
repairable in the field. Customer engineers are therefore directed to return all
chassis and laser subsystems to the factory or service depot when replacement of
the optical subsystem is required.
!WARNING
Use of controls, or adjustment, or performance of procedures other than
those specified in this manual may result in hazardous radiation exposure.

!WARNING
WARNING: Turn off the main switch before attempting any of the
procedures in the Laser Unit section. Laser beams can seriously damage
your eyes.
CAUTION MARKING:

G058R500.WMF
INSTALLATION
 OPTIONAL UNIT INSTALLATION

1. INSTALLATION

Installation
Please refer to the base model (G056/G058) service manual for information on
installation requirements.
Please refer to the Setup Guide for machine installation procedures.

1.1 OPTIONAL UNIT INSTALLATION

The following options are available for this machine. Refer to the Setup Guide for
how to install these options.
• Paper Tray Unit
• 4-bin Mailbox
• 1-bin Shift Tray
• Duplex Unit
• Envelope Feeder
• NIB (G074 only) - the NIB is a standard component for the G073
• Hard disk
• IEEE1394
• 64-MB DIMM
• Wireless LAN (New option for this model)

SM 1-1 G073/G074
PREVENTIVE MAINTENANCE
 USER/SERVICE MAINTENANCE

2. PREVENTIVE MAINTENANCE
2.1 USER/SERVICE MAINTENANCE
All PM items are the same as the base model (G056/G058). Please refer to the
base model (G056/G058) service manual for user/service maintenance.

Maintenance
Preventive

SM 2-1 G073/G074
REPLACEMENT AND ADJUSTMENT
 DIFFERENCES FROM THE MODEL G056/G058

3. REPLACEMENT AND ADJUSTMENT

All replacement and adjustment items are the same as the base model
(G056/G058), except for the item explained below. Please refer to the base model
(G056/G058) service manual for details about replacement and adjustment.

3.1 DIFFERENCES FROM THE MODEL G056/G058

The following item has been changed from the model G056/G058.
Please note that the position of the thermistor attached to the laser unit has been

Replacement

Adjustment
changed.
NOTE: The thermistor is included in the laser unit.

and
Removing the Laser Unit
Refer to the model G056/G058 manual for
removal steps for the following items. [A]
Operation panel (☛ 3.2 Exterior Covers)
Upper cover (☛ 3.2 Exterior Covers)
Left cover (☛ 3.2 Exterior Covers)

[A]: 230V machine only: Sheet (! x1)

Thermistor ( " x1) G073R730.WMF
[B]:
[C]: Clip [C]
[D]: Laser unit (! x4, 1 flat cable, " x2)
[B]

[D]

G073R203.WMF

SM 3-1 G073/G074
TROUBLESHOOTING
 SERVICE CALL CONDITIONS

4. TROUBLESHOOTING
4.1 SERVICE CALL CONDITIONS
4.1.1 SUMMARY
There are two levels of service call conditions.

Level Definition Reset Procedure

To prevent the machine from being damaged, Enter engine service mode
the SC can only be reset by a service (Fusing Error Clear) and press
A
representative. The copier cannot be operated “Enter.”
at all.
The SC can be reset by turning the main Turn the main power switch off
B
power switch off and on. and on.

The new SC codes are shaded.

shooting
Trouble-

SM 4-1 G073/G074
SERVICE CALL CONDITIONS Rev. 01/2003

4.1.2 CONTROLLER SC CODE DESCRIPTIONS

The following table describes the controller error codes. These codes are displayed
at power-on, or after the power-on self diagnostic test, if an error occurs.
Important: Always try turning the main switch off and on and check if the problem
persists.

SC Level Symptom Possible Cause/Required Action

640 B Controller to engine communication error.
Checksum error detected • Defective controller
between the controller and • Defective engine board
the engine board. 1. Check the connection between the
controller and the engine board.
2. Replace the engine board if the error is
frequent.
3. Replace the controller board if the error is
frequent.
641 B Controller to engine communication error.
The controller receives no • Defective controller
response from the engine • Defective engine board
board. 1. Check the connection between the
controller and the engine board.
2. Replace the engine board if the error is
frequent.
3. Replace the controller board if the error is
frequent.
670 B Engine start-up error
The ready signal from the • Defective engine board.
engine board is not detected. Replace the engine board.
671 B Engine board mismatch error
Engine board and controller • Wrong engine board installed.
mismatch detected. • Wrong controller board installed.
Check the type of engine board and controller
board.
800 B Video data error
• Defective controller
• Defective engine board
1. Check the connection between the
controller and the engine board.
2. Replace the engine board if the error is
frequent.
818 B System timeout error
System program timeout • Defective controller
error detected.
⇒
Replace the controller if it occurs frequently.
819 B Kernel abnormal end error
A HDD error or a software • HDD Error
error has occurred, terminating Software application error RAM shortage.
the SCS process, gwinit
process, and finally the kernel
program. A system process
has exhausted the RAM.

G073/G074 4-2 SM
 SERVICE CALL CONDITIONS

SC Level Symptom Possible Cause/Required Action

820 B Self-diagnostic error - CPU
CPU error detected during • Defective controller
self-diagnostic. Replace the controller if the error is frequent.
821 B Self-diagnostic error - ASIC/CPU
ASIC and CPU timer error • Defective controller
detected during self- 1. Replace the controller if the error is
diagnostic. frequent.
822 B Self-diagnostic error - HDD
HDD timeout error detected • Poor HDD connection
during self-diagnostic. • Defective HDD
1. Check the HDD connection.
2. Replace the HDD.
823 B Self-diagnostic error - NIB
NIB error detected during G073 model: Defective controller
self-diagnostic. Replace the controller.
G074 model:
• Poor NIB connection
• Defective NIB or controller

shooting
Trouble-
1. Check the connection between the NIB
and the controller.
2. Replace the NIB.
824 B Self-diagnostic error - NVRAM
NVRAM error detected • Poor NVRAM connection
during self-diagnostic. 1. Check if the NVRAM is properly installed.
2. Replace the NVRAM
827 B Self-diagnostic error - standard SDRAM
Standard SDRAM • Defective controller
(memory) error detected Replace the controller if the error is frequent.
during self-diagnostic.
828 B Self-diagnostic error - Flash ROM
Flash ROM error detected • Defective controller
during self-diagnostic. Replace the controller if the error is frequent.
829 B Self-diagnostic error - Optional RAM
Memory RAM error • Poor connection of the optional memory
detected during self- • Defective memory RAM
diagnostic. 1. Check the connection of the optional
memory.
2. Replace the memory DIMM.
835 B Self-diagnostic error - Parallel interface
Parallel interface error • Defective controller
detected during self- Replace the controller.
diagnostic.
836 B Self-diagnostic error - Font ROM
Not used for this model.
837 B Self-diagnostic error - Optional font ROM
Not used for this model.

SM 4-3 G073/G074
SERVICE CALL CONDITIONS

SC Level Symptom Possible Cause/Required Action

838 B Self-diagnostic error - Clock generator
Controller clock generator • Defective controller
error detected during self- Replace the controller.
diagnostic.
850 B NIB interface error
NIB interface error • Defective controller
detected. Replace the controller.
851 B IEEE1394 interface error
IEEE1394 interface error • Defective controller
detected. Replace the controller.
853 B IEEE802.11b error - card not detected (power-on)
Wireless LAN card not • Poor connection
detected at power-on. • Defective wireless LAN card
• Defective controller
1. Check the wireless LAN card connection.
2. Replace the wireless LAN card.
854 B IEEE802.11b error - card not detected (during operation)
Wireless LAN card not • Poor connection
detected during operation. • Defective wireless LAN card
• Defective controller
1. Check the wireless LAN card connection.
2. Replace the wireless LAN card.
855 B IEEE802.11b error
Wireless LAN card error • Poor connection
detected. • Defective wireless LAN card
• Defective controller
1. Check the wireless LAN card connection.
2. Replace the wireless LAN card.
856 B IEEE802.11b interface board error
Wireless LAN interface • Poor connection
board error detected. • Defective wireless LAN interface board
1. Check the wireless LAN interface board
connection.
2. Replace the interface board.
857 B USB I/F Error
USB interface error • Defective controller
detected. 1. Check the USB connections, make sure
that they are securely connected.
2. Replace the controller board.
860 B HDD start-up error
HDD initialization error • Defective HDD
detected. 1. Check the HDD connection.
2. Reformat the HDD.
3. Replace the HDD.

G073/G074 4-4 SM
Rev. 01/2003 SERVICE CALL CONDITIONS

SC Level Symptom Possible Cause/Required Action

863 B HDD data unable to read
Data stored in the HDD • Defective HDD
cannot be properly read. 1. Check the HDD connection.
2. Reformat the HDD.
3. Replace the HDD.
864 B HDD data access error
HDD access error detected. • Defective HDD
Replace the HDD.
865 B HDD access error
An error detected during • Defective HDD
HDD operation. Replace the HDD.
990 B Unexpected software error
Unexpected software error • Defective controller
detected. Replace the controller if the error is frequent.
991 B Unexpected software error
Unexpected software error The machine does not stop and the SC code
detected, which does not is not displayed. The machine automatically
affect operation of the recovers.
machine. However, the SC code is logged in the

shooting
Trouble-
engine summary sheet (SMC).
⇒ 998 B Application Start Error
After power on, the Software defective.
application does not start An option required by the application (RAM,
within 60s. (All applications DIMM, board) is not installed
neither start nor end
normally.)
999 B Software update error
Software updating failed. Try downloading the controller firmware
again.

SM 4-5 G073/G074
JAM LOCATIONS

4.2 JAM LOCATIONS

The following codes are displayed on the SMC report to locate where the jam
occurred in the machine.
For example, if the following is printed on the SMC report:
020 0003260
This means that the jam occurred during registration (paper did not reach the
registration sensor) when the print counter was 3260.

Jam Code Description

017 PFU (tray 2) paper feed sensor not turned on
018 PFU (tray 3) paper feed sensor not turned on
019 Registration sensor not turned on - bypass feed
020 Registration sensor not turned on - tray 1
021 Registration sensor not turned on – paper feed unit
022 Registration sensor not turned on - duplex
023 Registration sensor not turned off
024 Paper exit sensor not turned on
025 Paper exit sensor not turned off
033 Paper exit sensor not turned on - shift tray or mailbox
034 Paper exit sensor not turned off - shift tray or mailbox
035 Vertical transport sensor not turned on - mailbox
036 Vertical transport sensor not turned off - mailbox
049 Duplex entrance sensor not turned on
050 Duplex entrance sensor not turned off
051 Duplex inverter sensor not turned on
052 Duplex inverter sensor not turned off
053 Duplex exit sensor not turned on
054 Duplex exit sensor not turned off

G073/G074 4-6 SM
 Rev. 12/2002 FIRMWARE HISTORY

⇒4.3 FIRMWARE HISTORY

4.3.1 PRINTER ENGINE FIRMWARE MODIFICATION HISTORY
Please check the http://tsc.ricohcorp.com website for current firmware
downloads.
Accessory firmware modification history is provided in the appropriate
accessory section of the service manual.

G073/G074 PRINTER ENGINE FIRMWARE MODIFICATION HISTORY

FIRMWARE SERIAL FIRMWARE
DESCRIPTION OF MODIFICATION
LEVEL NUMBER VERSION
First Mass Production G0765135D First Mass 1.05
Production
Corrects the following: G0765135E July ’02 1.06
The Main Scan Magnification Adjustment (SP Production
Mode) did not function properly with the
previous version.

shooting
Trouble-

SM 4-7 G073/G074
 FIRMWARE HISTORY Rev. 12/2002

4.3.2 PRINTER CONTROLLER FIRMWARE MODIFICATION

HISTORY

⇒ G073/G074 PRINTER CONTROLLER FIRMWARE MODIFICATION HISTORY

FIRMWARE SERIAL FIRMWARE
DESCRIPTION OF MODIFICATION
LEVEL NUMBER VERSION
First Mass Production G0735900B First Mass 1.01
Production
Corrects the following: G0735900C Feb. ’02 1.02
While downloading PS fonts to a machine with Production
the HDD option installed, the correct PS serial
number cannot be output.
Corrects the following: G0735900D March ’02 1.03
Program update error occurs when Verify Production
mode in the firmware updating procedure is
used.
PM counter count-up method for Meter-charge
mode is corrected.
Change in Specification:
Symbol sets PC-858, Latin 9 and Roman 9 have
been added for EURO currency symbol.
Corrects the following: G0735900E April ’02 1.04
SNMP vulnerability Production
SNMP security vulnerabilities reported by
CERT on Feb.12, 2002 have been confirmed
and fixed through the PROTOS c06-snmpv1
test suite.
-CERT: http://www.cert.org/advisories/CA-
2002-03.html
-PROTOS c06-snmpv1 test Suite:
http://www.ee.oulu.fi/research/ouspg/protos/tes
ting/c06/snmpv1/
New features added to User Mode (see 4.3.3 User
Mode Tree):
1. Letterhead Mode
On: The machine feeds all pages through the
duplex unit so that the last page of an odd-
paged job is printed onto the front side of the
paper.

Off (default setting): The last sheet of an odd-

paged job is not fed through the duplex unit,
therefore although the output time of this
sheet is slightly faster, the last page is printed
onto the rear side.
2. 802.11 Ad hoc mode (one type of Ad hoc
mode used with wireless LAN) is supported
from this version.
3. SSID (used for infrastructure mode with
wireless LAN) can now also be programmed
from User Mode. Previously, this was only
possible using Web Status Monitor or telnet.
4. 128-bit WEP key (a wireless LAN security
feature) is supported from this version.
Previous versions supported only 64-bit WEP. …continued

G073/G074 4-8 SM
 Rev. 12/2002 FIRMWARE HISTORY

⇒ G073/G074 PRINTER CONTROLLER FIRMWARE MODIFICATION HISTORY

DESCRIPTION OF MODIFICATION
FIRMWARE SERIAL FIRMWARE
LEVEL NUMBER VERSION
Corrects the following: G0735900F June ’02 1.05
PCL Production
• Certain characters do not print
• Modified so that some characters in symbol
sets MS Text and Windows Baltic (19L) will
appear exactly as they do with HP printers.
• Modified so that PCLXL unsupported symbol
(6M, 13J and 14J) sets will appear as "XL
ERROR".
Change in Specification:
• If the machine has no HDD option, the PCL
HDD Directory List ( and font source) will not
be printed on the PCL Configuration Page.
• Supports the Status Read back function of the
PCL5e.
• If SSID is not entered, the message "SSID not
entered" will display on the control panel for 3
seconds.
• Supports PCLXL Euro symbol sets (PC-858,
Latin 9, and Roman 9).

shooting
Trouble-
Corrects the following: G0735900G Oct. ’02 1.07
Production
Polish wording error:
Incorrect: Diskonaly
Correct: Dostateczny
German wording error:
Incorrect: WEP Einstelling
Correct: WEP Einstellung
Changed the default setting of DHCP to ON.
NOTE: There is no change when updating the
firmware. This feature is for the factory default.
Support the new device type of wireless LAN
(IEEE802.11b)..
HTTP and telnet protocols can be
opened/closed using telnet.
NOTE: After making the setting to disable
HTTP, you cannot access the target device
through web browser.
If you want to change this settings, please use
telnet to open HTTP.
When telnet port is disabled, you have to clear
the network settings (Memory Clear for NCS)
to open the telnet port.
…continued

SM 4-9 G073/G074
 FIRMWARE HISTORY Rev. 12/2002

⇒ G073/G074 PRINTER CONTROLLER FIRMWARE MODIFICATION HISTORY

DESCRIPTION OF MODIFICATION
FIRMWARE SERIAL FIRMWARE
LEVEL NUMBER VERSION

The following has been corrected;

PCL
• Euro font does not print correctly.
• Line Spacing Command, "lochEsc&l#D"loch,
causes incorrect output
• Same line widths when BitSW #3-3 is ON in
CAD printing

• Some True Type font might not be bolded.

• Slow Printing from AutoCAD
• When using bold font, lines may be printed on
the blank of page.
PS3
• The printing speed of a PS job slows down
after a PS3 job is reset.
• PS print file is printed as text
• Lines may be printed on the blank of page.
• The printer controller locks-up when printing
from Unix Acrobat.
• Euro symbol is not printed when using PS
driver.

G073/G074 4-10 SM
SERVICE TABLES
 PRINTER CONTROLLER SERVICE MODE

5. SP MODE TABLES
Refer to section 5.1.1 of the manual for the base model (G056/G058) for how to
enable and disable service program mode.

5.1 PRINTER CONTROLLER SERVICE MODE

Service Table Key
Notation What it means
[range / default / step] Example: [-8.0 to +8.0 / 0 mm / 2 mm/step] The setting can be
adjusted in the range ±8, reset to 0 after an NVRAM reset, and the
value can be changed in 2 mm steps.
DFU Denotes “Design or Factory Use”. Do not change this value.

5.1.1 SERVICE MODE MENU (“1. SERVICE MENU”)

Service Mode Description Function
Bit Switch Bit switch Adjusts bit switch settings.
settings
Clear Setting Initialize the Initializes settings in the “System” menu of the user
system settings mode.
Print Summary Controller Prints the service summary sheet (a summary of all the
summary print controller settings).
Disp Version Display Displays the version of the controller.

Service
Tables
controller

SM 5-1 G073/G074
 PRINTER CONTROLLER SERVICE MODE Rev. 04/2003

5.1.2 BIT SWITCH PROGRAMMING

Refer to section 5.2.2 of the service manual for the base model (G056/G058) for
how to program bit switch settings.

Bit Switch 01 - Not used (do not change any of these settings)

Bit Switch 02
No Description Function
0-3 Not used Do not change the setting.
Treatment of the last page 0: The last page is not fed through the duplex unit, so
when printing a job with an the last page faces the opposite way from other pages
odd number of pages using in the job.
the duplex unit 1: The last page is fed through the duplex unit, so the
4 0: (default): Last page not last page faces the same way as other pages of the
fed through the duplex unit job.
1: Last page fed through Set this switch to “1” when the customer wishes the last
the duplex unit page to be facing the same way as the other pages.

5-7 Not used Do not change the setting.

⇒ Bit Switch 03
No Description Function
0-2 Not used Do not change the setting.
CAD printing line widths 0: CAD printing line widths is OFF.
0: OFF (default): 1: CAD Printing line widths (255 pens)
1: ON - CAD Printing line Set this switch to “1” when the customer wishes to print
3
widths (255 pens) HP G/L2 files correctly. (Requires controller firmware
version 1.09 or newer.).

4-7 Not used Do not change the setting.

Bit Switch 04 - Not used (do not change any of these settings)

G073/G074 5-2 SM
 PRINTER ENGINE SERVICE MODE

5.2 PRINTER ENGINE SERVICE MODE

5.2.1 SERVICE MODE TABLE (“2. ENGINE MAINTE”)
The new SP modes added for this model are shaded.
Mode Name Description Function /[Setting]
Regist sag Paper feed Adjusts the paper feed clutch timing at registration. The
timing paper feed clutch timing determines the amount of paper
buckle at registration. (A larger setting leads to more
buckling.)
[-8.0 to +8.0 / 0 mm / 2 mm/step]
Fusing Fusing power Selects whether the fusing power control is on/off or
Control control phase control.
Use “Phase” control if the room lights flicker when the
fusing lamp starts.
[Normal (USA), Phase (Europe/Asia)]
Fusing Temp Fusing Adjusts the fusing temperature for printing.
temperature [100 to 200 / 170°C / 10°C /step]
adjustment DFU
Fusing T Disp Fusing Displays the fusing temperature.
temperature
display
OHP Clutch Bypass paper Selects the number of rotations for the bypass feed roller
Rt feed roller when the paper type is set to “Transparencies.”
rotation for This is to avoid jams when transparencies are being
transparencies used.
Fusing Start Initial fusing Roller turn:
setting Warms up the fusing unit for 20 s at power on or when

Service
the machine warms up from the energy saver mode.

Tables
Normal:
There is no 20 s warm-up period.
Normally do not change the setting.
Charge Rol Charge roller Adjusts the charge roller voltage. DFU
Bias voltage [1000 to 2000 / 1700V / 10 V/step]
adjustment
Mainscan Main scan Adjusts the main scan magnification.
mag magnification [-0.5 to +0.5 / 0 % / 0.1 %/step]
adjustment
Subscan mag Sub scan Adjusts the sub scan magnification.
magnification [-0.5 to +0.5 / 0 % / 0.1 %/step]
adjustment
Developer Development Adjusts the development bias for printing. DFU
Bias Bias [-800 to –200 / -700V / 10 V/step]
Adjustment
Toner End Number of Adjusts the number of prints the machine can print after
Count prints after it detects toner near-end.
toner near-end [50 to 200 / 200 sheets / 50 sheets/step]
is detected

SM 5-3 G073/G074
PRINTER ENGINE SERVICE MODE

Mode Name Description Function /[Setting]

Transfer Set Transfer Adjusts the correction current applied to the transfer
correction roller.
current [0 - 2 / 0 / 1 step]
0: –2 µA
1: 0 µA
2: +2 µA
3: +4 µA
Test Pattern Test pattern Use this to select and print a test pattern. This machine
selection has the following patterns.
No pattern
Checkered pattern
Cross stitch
2 dot argyle
1 dot argyle
2 dot trim
2 dot grid
1 dot grid
Reset this to 0 after printing the test pattern, or the
selected pattern will appear on every page printed by the
user.
Thermistor Thermistor Charge roller voltage and transfer current automatic
adj adjustment adjustment.
The machine automatically adjusts these parameters in
response to the temperature within the machine. DFU
[On, Off]
Toner end Toner end clear Clears the toner end counter in the engine board.
clear (engine) Note: This mode is not used in this machine.
Waste Toner Waste toner Displays the waste toner counter in the engine board.
Count count display
Effective info Cartridge ID Selects which of the cartridge ID chip functions are
chip features enabled.
that are used Normal mode: Cartridge detection/Type ID/Version
Cartridge dtct: Cartridge detection only
Note used: All items ignored
All used: All items used
Cartridge Lim Number of Adjusts the number of prints the machine can make after
prints for a a new cartridge is detected.
single cartridge Do not use a higher value than 30 k.
15k prints
20k prints
25k prints
30k prints
35k prints
40k prints
Cartridge Action when Determines whether the machine stops printing after the
Stop toner end is cartridge counter reaches the above limit.
detected [Stop printing / Do not stop]

Toner end Toner near-end Threshold adjustment for the toner end sensor. DFU
sensor threshold [200 to 1000 / 200 ms / 100 ms/step]
Cartridge info Toner cartridge Displays toner cartridge information.
information

G073/G074 5-4 SM
 PRINTER ENGINE SERVICE MODE

Mode Name Description Function /[Setting]

mm/inch mm/inch Display units (mm or inch) for custom paper sizes.
display display 0: mm (Europe/Asia)
selection 1: inch (USA)
ROM Update User mode Currently, user mode “ROM Update” is not used.
Disp “ROM Update” 0: Display this user mode
display 1: Do not display this user mode
selection Note: Do not change the setting.
A3/11x17 A3/DLT double Specifies whether the counter is doubled for A3/11" x 17"
Count count paper.
If “Yes” is selected, the total counter counts up twice
when A3/11" x 17" paper is used.
Auto Off set Energy saver Switches the energy saver mode on/off.
on/off 0: Enable, 1: Disable
Note: This setting is the same as the user mode “Energy
Saver” in the System menu.
Ulimit Auto Automatically Determines whether the machine adds new user codes
Set add user code in the User Management Tool in Smart Net Monitor.
in the Web 0: Automatically added
Status Monitor 1: Not added
Memory clr Memory clear Resets software counters and returns modes and
settings to their defaults.
Memory all clear: Clears all data
Eng: Clears the printer engine settings
SCS: Clears the systems settings
PRT: Clears user mode system settings
NCS: Clears the items listed in the “Host Interface”
section of the Configuration page.
Free run Free run The machine performs a free run.

Service
Tables
Press [Enter] to start.
Press [Enter] to stop.
Please note that the machine will not stop immediately
after the [Enter] key is pressed.
Input check Input check Displays signals received from sensors and switches.
mode See the “Input Check” section for details.
Output check Output check Turns on electrical components individually for test
mode purposes.
See the “Output Check” section for details.
Fusing err clr SC code reset Resets a service call condition (for fusing unit errors).

Serial Serial Number Use to input the machine serial number.

number Programming (This is normally done at the factory.)
Service TEL Service station Program the service station number.
number The number is printed on the meter-charge counter
programming report when the meter-charge mode is turned on.
Set Network Job spool settings/ Interface selection for Ethernet and wireless LAN
HD Job Clear Treatment of the job when a spooled job exists at power
on.
0: Data is cleared
1: Automatically printed

SM 5-5 G073/G074
PRINTER ENGINE SERVICE MODE

Mode Name Description Function /[Setting]

Set Network Job spool Job spool on/off (LPR).
(LPR) 0: Job spool off
1: Job spool on
Job spool (IPP) Job spool on/off (IPP).
0: Job spool off
1: Job spool on
Primary I/F Interface selection for the Ethernet or wireless LAN when
both interfaces are available.
0: Ethernet
1: IEEE802.11b (wireless LAN)
Note: This setting is same as the user mode setting “LAN
Type” in the Network Setup of the Host Interface menu.
Current I/F Displays the current interface setting (Ethernet or
wireless LAN).
HDD Init Initializes the Initializes the hard disk.
HDD Use this only if there is a hard disk error.
Prog DFU
---
Checksum
IEEE1394 DFU
IEEE802.11b Wireless LAN Sets the maximum and minimum value for the wireless
available LAN channel adjustment. DFU
channel setting [0 to 14]
Europe/Asia: 1 to 13
USA: 1 to 11
Note: Do not change the setting, or the machine may be
out of compliance with local regulations.

USB USB settings

Transfer Rate Adjusts the USB transfer rate.
HS/FS: High speed/Full speed auto adjust
(480Mbps/12Mbps)
FS Fixation: Full speed (12Mbps fixed)
Do not change the setting unless there is a data transfer
error using the USB high speed mode.
Vendor ID Displays the vendor ID. DFU
Product ID Displays the product ID. DFU
Dev. Release Displays the development release version number. DFU
Num
Test Print Engine test Prints the test pattern that was selected in the “Test
pattern print Pattern” mode.
Plug/Play Plug & Play Select the plug & play name.
name selection

G073/G074 5-6 SM
 PRINTER ENGINE SERVICE MODE

Mode Name Description Function /[Setting]

Meter charge Meter-charge Enable or disable meter-charge mode.
mode Important: Turn the main switch off/on after changing
this setting.
Yes: Enabled
No: Disabled

Meter charge mode enabled:

• "Replace Maintenance Kit" is not displayed on the
operation panel when the PM counter runs out (the
technician replaces the maintenance kit items)
• The meter charge counter is shown immediately after
the Menu key is pressed.
• The technician must reset the PM counter after
replacing the fusing unit.
Meter charge mode disabled:
• "Replace Maintenance Kit" is displayed on the
operation panel when the PM counter runs out (the
user replaces the maintenance kit items)
• The meter charge counter is not shown when the
Menu key is pressed.
• The PM counter resets automatically after the user
replaces the fusing unit.
Debug Serial --- DFU
Service Prints summary sheet.
Report SP Mode Print Prints the engine summary sheet.
NIB Summary Prints the NIB summary sheet.
Operation Total engine Displays the total number of engine rotation cycles made
time rotation cycle so far.

Service
Tables
Note: One cycle is calculated as 3.7 s of drum rotation.
However, this counter also includes idle rotations.
This counter is not reset at PM.
Total counter Controller total Displays the controller total counter. This counter is used
counter display for meter charge, and it appears when the user presses
the Menu key (if meter charge mode is enabled).
It does not count up when certain items, such as service
reports, are printed (see section 6.6.1. for a complete list
of conditions).
Disp ROM ROM version Displays the firmware version (system, engine, and
ver display duplex).
PM Counter PM counter Displays the PM counter. This is not a page counter. It
display estimates the page count using the engine rotation cycle
count. It counts up one page when the engine has made
the average number of rotations that is required for one
page of a three-page job.
PM Counter Resets the PM Resets the PM counter.
reset counter Important: If a technician replaces the PM items, reset
this counter after replacing these items.
Diag result Diagnostic Displays the controller self-diagnostic result.
result display
Assert Info --- DFU

SM 5-7 G073/G074
PRINTER ENGINE SERVICE MODE

Mode Name Description Function /[Setting]

Usercode clr User code clear Clears the user code data from the controller board
memory.
Total counter Engine total Displays the engine total counter. It counts up for all
counter display prints, including service reports.

5.2.2 INPUT / OUTPUT CHECK TABLE

The input and output check tables are the same as the base model G056/G058.
Refer to section 5.3.2 and 5.3.3 of the G056/G058 manual.

G073/G074 5-8 SM
 Rev. 12/2002 USER PROGRAM MODE

5.3 USER PROGRAM MODE

The user menu list can be printed using “Menu List” in the “List/Test Print” user
mode.
⇒ User Mode Counter (Meter-charge mode must be switched on by the SP mode)
Sample Print (optional HDD required)
Locked Print (optional HDD required)
Paper Input Bypass Size
Tray Paper
Paper Type
Tray Locking (all trays can be locked)
Tray Priority
List/Test Print
Maintenance Image Density
Registration
Curl Prevention
ROM Update
HDD Format (optional HDD required)
WL. LAN Signal (Wireless LAN required)
WL. LAN Defaults (Wireless LAN required)
Key Repeat
System Misfeed Recovery
Print Error Report
Auto Continue
Memory Overflow
Sub Paper Size
Page Size
Edge to Edge Print
Duplex (optional duplex unit required)
Output Tray (only installed trays are displayed)
Job Separation (1-bin shift tray required)
Energy Saver
Memory Usage
Unit of Measure
Edge Smoothing

Service
Resolution

Tables
Toner Saving
Spool Printing
Letterhead Off
Host Interface I/O Buffer On
I/O Timeout
Network Setup (NIB required)
IEEE1394 Setup (IEEE1394 required)
IEEE802.11b Setup (Wireless LAN required) Comm. Mode 802.11 Ad hoc
USB Setting Infrastructure
PCL Menu Orientation Ad hoc
Form Lines Channel
Font Source Trans Speed 11 Mps
Font Number 5.5 Mps
Point Size 2 Mps
Font Pitch 1 Mps
Symbol Set SSID View
Ext. A4 Width Enter ID
WEP Settings Active
Language Not Active

NOTE: 1) Note 1: “ROM Update” is currently not used.

2) Press “Enter”, “Escape”, then “Menu” key to display the underlined user
mode.

SM 5-9 G073/G074
DETAILED DESCRIPTIONS
 CONTROLLER BOARD

6. DETAILED SECTION DESCRIPTIONS

6.1 CONTROLLER BOARD

PCI Option I/F

CPU

USB I/F
RM 5231A-250

USB I/F

USB I/F
PCI
HD D I/F

ASIC

Engine I/F
S IM AC P CI

IEEE 1284 I/F

O ption .2.13
SD RAM
S DRAM -DIM M

FLASH
RO M

(standard for
G073 model)
NIB I/F
Font ROM

Control Signals

Data Bus
used)
ROM-
DIMM
(Not

NVRAM

Descriptions
Detailed
IC CARD
I/F

C ontroller B oard

G073D909.WMF

SIMAC: The same type of the ASIC is used with the model G056/G058.
CPU: 32-bit CPU (RM5231A-250)
SDRAM: 32MB SDRAM
Flash ROM: 8MB Flash ROM
PCI Interface: Options such as the wireless LAN and IEEE1394 are installed.
NIB Interface: Standard interface for G073 model.

SM 6-1 G073/G074
USB

6.2 USB
6.2.1 SPECIFICATIONS
This model is equipped with standard USB.
Interface: USB 1.1, USB 2.0
Data rates: 480 Mbps (high speed), 12 Mbps (full speed), 1.5 Mbps (low speed)
High speed mode is only supported by USB 2.0.

6.2.2 USB 1.1/2.0

USB (Universal Serial Bus) offers simple connectivity for computers, printers,
keyboards, and other peripherals. In a USB environment, terminators, device IDs
(like SCSI), and DIP switch settings are not necessary.
USB 1.1 contains the following features:
• Plug & Play
• Hot swapping (cables can be connected and disconnected while the
computer and other devices are switched on)
• No terminator or device ID required
• Data rates of 12 Mbps (full speed), and 1.5 Mbps (low speed)
• Common connectors for different devices
USB 2.0 is an evolution of the USB 1.1 specification. It uses the same cables,
connectors, and software interfaces so the user will see no change.
It provides an easy-to-use connection to a wide range of products with a maximum
data rate of 480 Mbps (high speed).
Up to 127 devices can be connected and 6 cascade connections are allowed.
Power is supplied from the computer and the maximum cable length is 5 m.

G073/G074 6-2 SM
 USB

6.2.3 USB CONNECTORS

USB is a serial protocol and a physical link, which transmits all data on a single pair
of wires. Another pair provides power to downstream peripherals.
The USB standard specifies two types of connectors, type “A” connectors for
upstream connection to the host system, and type “B” connectors for downstream
connection to the USB device.

G073D905.WMF
G073D904.WMF

Type “A” connector Type “B” connector

6.2.4 PIN ASSIGNMENT

The controller has a type “B” receptacle (CN10).

USB I/F
2 1 Ethernet I/F
CN2

(standard for G073 model)

CN1
3 4
CN5 (SLOT1)
Parallel I/F

CPU

SIMAC Controller Board

Descriptions
Detailed
IC Card I/F

CN4
NVRAM

G073D906.WMF

Pin No. Signal Description Wiring Assignment

1 Power Red
2 Data – White
3 Data + Green
4 Power GND White

SM 6-3 G073/G074
USB

6.2.5 REMARKS
• The machine does not print reports specifically for USB.
• Only one host computer is allowed for the USB connection.
• After starting a job using USB, do not switch the printer off until the job has been
completed.
When a user cancels a print job, if data transmitted to the printer has not been
printed at the time of cancellation, the job will continue to print up to the page
where the print job was cancelled
• When the controller board is replaced, the host computer will recognize the
machine as different device.

Related SP Mode
“USB Settings” in the printer engine service mode. Data rates can be adjusted to
full speed fixed (12 Mbps). This switch may be used for troubleshooting if there is a
data transfer error using the high speed mode (480 Mbps).
Data rates can also be adjusted using the UP mode “USB Setting” in the Host
Interface in the System menu.
This mode can be accessed only when the “Enter”, “Escape”, then “Menu” keys are
pressed to enter the UP mode.

G073/G074 6-4 SM
 IEEE802.11B (WIRELESS LAN)

6.3 IEEE802.11B (WIRELESS LAN)

6.3.1 SPECIFICATIONS
A wireless LAN is a flexible data communication system used to extend or replace
a wired LAN. Wireless LAN employs radio frequency technology to transmit and
receive data over the air and minimize the need for wired connections.
• With wireless LANs, users can access information on a network without looking
for a place to plug into the network.
• Network managers can set up or expand networks without installing or moving
wires.
• Most wireless LANs can be integrated into existing wired networks. Once
installed, the network treats wireless nodes like any other physically wired
network component.
• Flexibility and mobility make wireless LANs both effective extensions of and
attractive alternatives to wired networks.
Standard applied: IEEE802.11b
Data transfer rates: 11 Mbps/5.5 Mbps/2 Mbps/1 Mbps (auto sense)
Network protocols: TCP/IP, Apple Talk, NetBEUI, IPX/SPX
Bandwidth: 2.4GHz
(divided over 14 channels, 2400 to 2497 MHz for each channel)
NOTE: The wireless LAN cannot be used together with the Ethernet. The “LAN
Type” setting in the Host Interface menu determines the LAN interface to
be used.

6.3.2 BLOCK DIAGRAM

Interface Board

PCMCIA
802.11b
CN3

CN1

Card Bus Engine Board

PCMCIA Card

Descriptions
Controller
LED2 (Orange)
LED1 (Green) Detailed
Parallel I/F

Controller Board

G073D900.WMF

LED Indicators
LED DESCRIPTION ON OFF
LED1 (Green) Link status Link success Link failure
LED2 (Orange) Power distribution Power on Power off

SM 6-5 G073/G074
IEEE802.11B (WIRELESS LAN)

6.3.3 TRANSMISSION MODE

The following transmission modes are provided for wireless communication.
Ad hoc Mode

G073D907.WMF

The ad hoc mode allows communication between each device (station) in a simple
peer-to-peer network. In this mode, all devices must use the same channel to
communicate.
In this machine, the default transmission mode is ad hoc mode and the default
channel is 11. First, set up the machine in ad hoc mode and program the
necessary settings, even if the machine will be used in the infrastructure mode.
To switch between ad hoc and infrastructure modes, use the following user tool:
Host Interface Menu - IEEE802.11b - Comm Mode

Infrastructure Mode

Access Point

G073D908.WMF

The infrastructure mode allows communication between each computer and the
printer via an access point equipped with an antenna and wired into the network.
This arrangement is used in more complex topologies.
• The wireless LAN client must use the same SSID (Service Set ID) as the access
point in order to communicate.

G073/G074 6-6 SM
 IEEE802.11B (WIRELESS LAN)

6.3.4 SECURITY FEATURES

SSID (Service Set ID)
The SSID is used by the access point to recognize the client and allow access to
the network. Only clients that share the same SSID with the access point can
access the network.
NOTE: 1) If the SSID is not set, clients connect to the nearest access point.
2) The SSID can be set using the web status monitor or telnet.

Using the SSID in Ad hoc mode

When the SSID is used in ad hoc mode and nothing is set, the machine
automatically uses “ASSID” as the SSID. In such a case, “ASSID” must also be set
at the client.
NOTE: SSID in ad hoc mode is sometimes called “Network Name.”
Some devices automatically change from ad hoc mode to infrastructure mode
when the same SSID is used in ad hoc mode and infrastructure mode. In such a
case, to use the device in ad hoc mode, use a specified SSID in infrastructure
mode and use “ASSID” in the ad hoc mode.

WEP (Wired Equivalent Privacy)

WEP is a coding system designed to protect wireless data transmission. In order to
unlock encoded data, the same WEP key is required on the receiving side. There
are 64 bit and 128 bit WEP keys. However, this machine supports only 64 bit WEP.
NOTE: The WEP key can be set using the web status monitor or telnet.

MAC Address
When the infrastructure mode is used, access to the network can also be limited at
the access points using the MAC address. This setting may not be available with

Descriptions
some types of access points. Detailed

SM 6-7 G073/G074
IEEE802.11B (WIRELESS LAN)

6.3.5 TROUBLESHOOTING NOTES

Communication Status
Wireless LAN communication status can be checked with the UP mode “W.LAN
Signal” in the Maintenance menu. This can also be checked using the Web Status
Monitor or Telnet.
The status is described on a simple number scale.
STATUS DISPLAY COMMUNICATION STATUS
Good 76~100
Fair 41~75
Poor 21~40
Unavailable 0~20

NOTE: Communication status can be measured only when the infrastructure mode
is being used.

Channel Settings
If a communication error occurs because of electrical noise, interference with other
electrical devices, etc., you may have to change the channel settings.
To avoid interference with neighboring channels, it is recommended to change by 3
channels. For example, if there are problems using channel 11 (default), try using
channel 8.

25MHz 25MHz

Channel 1 2 3 4 5 6 7 8 9 10 11 12 13

MHz 2,412 2,437 2,462

G073D901.WMF

G073/G074 6-8 SM
 IEEE802.11B (WIRELESS LAN)

Troubleshooting steps
If there are problems using the wireless LAN, check the following.
1) Check the LED indicator on the wireless LAN card.
2) Check if “IEEE802.11b” is selected in the UP mode LAN Type in Network
Setup in the Host Interface menu.
3) Check if the channel settings are correct.
4) Check if the SSID and WEP are correctly set.
If infrastructure mode is being used,
1) Check if the MAC address is properly set
2) Check the communication status
If the communication status is poor, bring the machine closer to the access
point, or check for any obstructions between the machine and the access
point.
If the problem cannot be solved, try changing the channel setting.

Descriptions
Detailed

SM 6-9 G073/G074
NEW FEATURES

6.4 NEW FEATURES

6.4.1 IP OVER 1394
In addition to IEEE1394 printing, a feature supported in the model G056/G058, this
machine supports IEEE1394 printing by setting an IP address. This feature is
called ‘IP over 1394’.
The former IEEE1394 printing without IP address is known as ‘SCSI printing’.

Software Application

TCP/IP (Virtual) Port

SCSI (Virtual)
Port

IP over 1394
IEEE802.11b
Ethernet
(Wireless LAN)
Port Port
IEEE1394 Port

SCSI Printing IP over 1394

Printing
G073D902.WMF

NOTE: 1) Windows XP is the only OS which supports IP over 1394.

2) Windows XP and 2000 supports IEEE1394 SCSI printing.

G073/G074 6-10 SM
 NEW FEATURES

6.4.2 JOB SPOOLING

Description
Print data can be spooled (stored) in the machine’s HDD, and the machine starts to
print when data transfer is complete. Since the machine stores all data first before
printing, the host computer is freed up more quickly.
NOTE: 1) This feature is only available when an optional HDD is installed in the
machine.
2) The supported print protocols are IPP and LPR.
3) The default setting for this feature is ‘off’. The user must switch it on
using UP mode to enable this feature.
• The size of the HDD partition for job spooling is 500 MB.
• The partition can hold up to 50 jobs.

Related SP Modes
Job spooling can be turned on and off using printer engine service mode “Set
Network” menu separately for each protocol.
“Job spool (LPR)”: Job spooling on/off for LPR.
“Job spool (IPP)”: Job spooling on/off for IPP.
The machine does not spool jobs when job spooling is switched off with the SP
mode, even when the customer switches it on with the user mode.

Descriptions
Detailed

SM 6-11 G073/G074
SPECIFICATIONS
 SPECIFICATIONS

SPECIFICATIONS
1. GENERAL SPECIFICATIONS
Printing Speed: Maximum 26 pages per minute (A4/LT LEF)
(20 pages: duplex printing)
Printer Languages: PCL6/PCL5e
PostScript 3
RPCS (Refined Printing Command Stream: an original Ricoh
PDL)
TIFF (rev 6.0 compatible)
Resolution: 1200 dpi (PCL6/PS3/RPCS)
600 dpi (PCL 6/PCL5e/PS3/RPCS)
300 dpi (PCL 5e/PS3)
Resident Fonts: PCL:
35 Intellifonts
10 True Type fonts
PS3:
136 fonts (24 Type 2 fonts, 112 Type 14 fonts)
Host Interfaces: Bi-directional IEEE1284 parallel x 1: Standard
USB 2.0/1.1
Ethernet (100 Base-TX/10 Base-T): Standard for G073
IEEE1394
IEEE802.11b (wireless LAN)
Network Protocols: TCP/IP, IPX/SPX, NetBEUI, Apple Talk
First Print Speed: 6.5 s or less (A4/LT LEF, standard tray)
Warm-up Time Less than 12 seconds
(Less than 19 seconds from power on)
Print Paper Standard tray: 250 sheets
Capacity: Optional paper tray unit: 500 sheets
(up to two paper tray units can be installed)
Optional by-pass tray: 100 sheets
Print Paper Size: Maximum: A3/11" x 17"
Minimum:
Specifications

Standard tray: A5 LEF

Optional paper tray: A5 LEF
By-pass: A6/ 90 x 148 mm SEF
(Refer to "Supported Paper Sizes".)
Printing Paper Standard tray: 60 to 105 g/m2 (16 to 28 lb.)
Weight: Optional paper tray: 60 to 105 g/m2 (16 to 28 lb.)
By-pass tray: 52 to 162 g/m2 (14 to 43 lb.)

SM 7-1 G073/G074
SPECIFICATIONS

Output Paper Standard output tray: 250 sheets

Capacity: Optional 1-bin shift tray: 250 sheets
Optional 4-bin mailbox: 200 sheets total
Memory: Standard 32 MB, up to 96 MB with optional DIMM
Power Source: 120 V, 60 Hz: More than 10 A (for North America)
220 V - 240 V, 50/60 Hz: More than 6.0 A (for Europe)
Power Consumption:
120V 230V
Maximum 940 W or less 940 W or less
Printing 650 W or less 650 W or less
Energy Saver 22 W or less 22 W or less

Noise Emission:
Mainframe Only Full System
Printing 64 dB or less 68 dB or less
Stand-by 40 dB or less 40 dB or less

NOTE: The above measurements were made in accordance with ISO 9296 at
the operator position.
Dimensions (W x D x H): 478 x 437 x 305 mm
Weight: Approximately 18 kg (cartridge included)

G073/G074 7-2 SM
 SPECIFICATIONS

1.1 SUPPORTED PAPER SIZES

Paper Trays
By-pass Env.
Paper Size (W x L) Main Unit/Option Duplex
Tray Feeder
US Eur/Asia
# #
A3 297 x 420 mm Y /Y Y/Y Y N Y
# # # # #
B4 257 x 364 mm Y /Y Y /Y Y N Y
# #
A4 SEF 210 x 297 mm Y /Y Y/Y Y N Y
#
A4 LEF 297 x 210 mm Y/Y Y/Y Y Y Y
# # # # #
B5 SEF 182 x 257 mm Y /Y Y /Y Y N Y
# # # # #
B5 LEF 257 x 182 mm Y /Y Y /Y Y N Y
#
A5 SEF 148 x 210 mm N N Y N N
# # # #
A5 LEF 210 x 148 mm Y /Y Y/Y Y N Y
C
A6 SEF 105 x 148 mm N N Y N N
# #
Ledger 11 x 17” Y/Y Y /Y Y N Y
# #
Legal 8.5 x 14“ Y/Y Y /Y Y N Y
#
Letter SEF 8.5 x 11” Y/Y Y/Y Y N Y
#
Letter LEF 11 x 8.5” Y/Y Y/Y Y N Y
#
Half Letter SEF 5.5 x 8.5” N N Y N N
Half Letter LEF 8.5 x 5.5” N N N N N
# # #
Executive SEF 7.25 x 10.5” N/Y N/Y Y N N
# # # # #
Executive LEF 10.5 x 7.25” Y /Y Y /Y Y N Y
# # # # #
F 8 x 13” Y /Y Y /Y Y N Y
# # # #
Foolscap 8.5 x 13” Y/Y Y /Y Y N Y
# # # # #
Folio 8.25 x 13” Y /Y Y /Y Y N Y
# #
Com10 Env. 4.125 x 9.5” N N Y Y N
# #
Monarch Env. 3.875 x 7.5” N N Y Y N
# #
C6 Env. 114 x 162 mm N N Y Y N
# #
C5 Env. 162 x 229 mm N N Y Y N
# #
DL Env. 110 x 220 mm N N Y Y N
# # # # #
8K 267 x 390 mm Y /Y Y /Y Y N Y
# # # # #
16K SEF 195 x 267 mm Y /Y Y /Y Y N Y
# # # # #
16K LEF 267 x 195 mm Y /Y Y /Y Y N Y
Custom Minimum:
90 x 148 mm C C C
N/Y N/Y Y N N
Maximum:
297 x 432 mm

Remarks:
Y Supported. The paper size sensor detects the paper size.
Specifications

Y# Supported. The user has to select the correct paper size for the tray.
YC Supported. The user has to enter the width and length of the paper.
N Not supported.

SM 7-3 G073/G074
SPECIFICATIONS

2. SOFTWARE ACCESSORIES
The printer drivers and utility software are provided on one CD-ROM. An auto-run
installer allows you to select which components to install.

2.1 PRINTER DRIVERS

Windows Windows
Printer Language Windows NT4.0 Macintosh
95/98/ME 2000/XP
PCL 6 Yes Yes Yes No
PCL 5e Yes Yes Yes No
PS3 Yes Yes Yes Yes
RPCS Yes Yes Yes No

NOTE: 1) The printer drivers for Windows NT 4.0 are only for the Intel x86
platform. There is no Windows NT 4.0 printer driver for the PowerPC,
Alpha, or MIPS platforms.
2) The PS3 drivers are all genuine AdobePS drivers, except for Windows
2000, which uses Microsoft PS. A PPD file for each operating system is
provided with the driver.
3) The PS3 driver for Macintosh supports Mac OS 8.1 or later versions.

2.2 UTILITY SOFTWARE

Software Description
Agfa Font Manager A font management utility with screen fonts for the printer.
(Win 95/98/Me, NT4, 2000)
SmartNetMonitor for Admin A printer management utility for network administrators. NIB
(Win 95/98/Me, NT4, 2000, setup utilities are also available.
XP)
SmartNetMonitor for Client A printer management utility for client users.
(Win95/98/Me, NT4, 2000,
XP)
1394 Utility (rm1394pr.exe) A 1394 utility removes all IEEE1394 port and printer information
(Win 2000, XP) from the Windows registry.
Printer Utility for Mac This software provides several convenient functions for printing
(Mac OS 8.1 or later) from Macintosh clients.

G073/G074 7-4 SM
 SPECIFICATIONS

3. MACHINE CONFIGURATION
3.1 SYSTEM COMPONENTS
[D]

[C]

[B]

[A]

[E]

G073V107.WMF

Item Machine Code No. Remarks

G073 G073: Standard onboard NIB
Main Unit A
G074
Option
Duplex Unit G552 B
4-bin Mailbox G553 C
1-bin Shift Tray G554 D
Paper Tray Unit G555 E Up to two tray units can be installed.
When two paper tray units are
Envelope Feeder G556 E installed, it must be installed in the
upper unit.
Others
Maintenance Kit G770

NOTE: All the above items are user installable.

Specifications

SM 7-5 G073/G074
SPECIFICATIONS

3.2 INTERNAL OPTIONS

[J]
802.11b
PCMCIA Card
I/F Board

Optional NIB

[F]

IEEE1394 Board

[G]

USB I/F

Ethernet I/F

CN2
(standard for G073 model)
[I]

CN1
CN5 (SLOT1)
Parallel I/F

CPU Memory DIMM

SIMAC Controller Board
IC Card I/F

CN4
NVRAM

HDD Unit
[H]

G073V900.WMF

Internal Options
F New option for this model (for G074
NIB G646
only; G073 has one built-in)
IEEE1394 G336 G New option for this model
HDD G575 H
Memory 64 MB G579 I
Wireless LAN New option for this model
G628 J
(IEEE802.11b)

Table of Available Interfaces

Standard I/F Optional I/F Remarks
USB IEEE1394 Either optional
G073 Model IEEE1284 IEEE802.11b interface can be
Ethernet installed.
USB Ethernet One of these optional
G074 Model IEEE1284 IEEE1394 interfaces can be
IEEE802.11b installed.
NOTE: The G073 model has an on-board Ethernet interface.

G073/G074 7-6 SM
 SPECIFICATIONS

4. OPTIONAL EQUIPMENT
All of the following options are also used with the base model (G056/G058). Please
refer to the base model service manual for specifications.
• Paper Tray Unit
• Envelope Feeder
• Duplex Unit
• Four-bin Mailbox
• One-bin Shift Tray

Specifications

SM 7-7 G073/G074
TECHNICAL SERVICE BULLETINS
 TECHNICAL SERVICE BULLETIN
BULLETIN NUMBER: G056/G058 - 001 05/21/2001
APPLICABLE MODEL:
MODEL:
GESTETNER – P7026/P7026N
RICOH – AFICIO AP2600/AP2600N
SAVIN – SLP26/SLP26N

SUBJECT: SERVICE MANUAL - INSERT

Note: This copy is intended as a master original

GENERAL:
for reproduction of additional bulletins.

!
The Service Manual pages listed below must be replaced with the pages supplied.
Each bulletin package contains 1 set of replacement pages.

MANUAL
SERVICE
PAGES:

• ii Updated Information – Table of Contents Page

• 4-8 Firmware Modification History

 2000 RICOH Corporation. All rights reserved. CONTROL NO. 086ABW

 Rev. 05/2000

3.13 POWER SUPPLY UNIT AND HIGH VOLTAGE SUPPLY BOARD .......3-18
3.14 IMAGE ADJUSTMENT..........................................................................3-19
3.14.1 REGISTRATION ADJUSTMENT..................................................3-19
3.14.2 PARALLELOGRAM IMAGE ADJUSTMENT ................................3-19
TROUBLESHOOTING

4. TROUBLESHOOTING ................................................................ 4-1

4.1 SERVICE CALL CONDITIONS .................................................................4-1
4.1.1 SUMMARY .......................................................................................4-1
4.1.2 SC CODE DESCRIPTIONS .............................................................4-2
4.2 CONTROLLER ERROR ............................................................................4-4
4.3 ELECTRICAL COMPONENT DEFECTS ..................................................4-6
4.3.1 SENSORS ........................................................................................4-6
4.3.2 SWITCHES.......................................................................................4-6
4.4 BLOWN FUSE CONDITIONS ...................................................................4-7
4.5 LEDS .........................................................................................................4-7
4.6 FIRMWARE HISTORY ..............................................................................4-8
4.6.1 G056/G058 FIRMWARE MODIFICATION HISTORY.......................4-8
SERVICE TABLES

5. SERVICE TABLES...................................................................... 5-1

5.1 SERVICE PROGRAM MODE....................................................................5-1
5.1.1 ENABLING AND DISABLING SERVICE PROGRAM MODE ...........5-1
Entering the Service Mode....................................................................5-1
Accessing the Required Program .........................................................5-1
Inputting a Value or Setting for a Service Program ...............................5-2
Exiting Service Mode ............................................................................5-2
5.2 PRINTER CONTROLLER SERVICE MODE .............................................5-3
5.2.1 SERVICE MODE MENU ( 1. SERVICE MENU )............................5-3
5.2.2 BIT SWITCH PROGRAMMING ........................................................5-3
5.3 PRINTER ENGINE SERVICE MODE........................................................5-4
5.3.1 SERVICE MODE TABLE ( 2. ENGINE MAINTE ) ..........................5-4
Memory Clear .......................................................................................5-8
5.3.2 INPUT CHECK TABLE ...................................................................5-10
Table 1: Paper Size Switch (Main Unit) ..............................................5-11
Table 2: Paper Size Switch (optional paper tray)................................5-12
Table 3: Paper Height Sensor (standard cassette) .............................5-12
Table 4: Paper Height Sensor (optional paper tray)............................5-12
5.3.3 OUTPUT CHECK TABLE ...............................................................5-13
5.4 FIRMWARE UPDATE PROCEDURE......................................................5-14
5.4.1 CONTROLLER/NIB/ENGINE FIRMWARE UPDATE......................5-14
5.4.2 ERROR RECOVERY......................................................................5-15
Controller ............................................................................................5-15
NIB/Engine Board ...............................................................................5-15
5.5 POWER-ON SELF TEST ........................................................................5-16
5.6 OTHER TESTS .......................................................................................5-16
5.7 USER PROGRAM MODE .......................................................................5-17

G056/G058 ii SM
FIRMWARE HISTORY Rev. 05/2000

4.6 FIRMWARE HISTORY

4.6.1 G056/G058 FIRMWARE MODIFICATION HISTORY
G056/G058 FIRMWARE MODIFICATION HISTORY
PART SERIAL FIRMWARE
DESCRIPTION OF MODIFICATION
NUMBER NUMBER VERSION
• First Mass Production of Machine G0565920 B 1 st Mass 1.01
Production
• Firmware modified to make corrections for G0565920 C November 2000 1.02
the German language. production
• Does not exist in the field G0565920 D N/A 1.03
• Does not exist in the field G0565920 E N/A 1.04
1. Firmware modified to improve print quality G0565920 F December 2000 1.05
when image data is printed using the PCL6 production
driver.
NOTE: This occurs only in the following
condition.
• When printing image data
• When using the PCL6 driver

2. New feature added in the user mode.

“Curl Prevention” mode is added in the user
mode. (Curl Prevention: User mode/
Maintenance). Please note that the function
of this mode is the same as the “Curl Control”
in the printer engine service mode. It lowers
the fusing temperature to prevent paper from
curling. Advise customer to use this mode
when paper jam occurs during duplex rear
side printing.
NOTE: When this mode is switched on, the
“Curl Control” in the service mode is
also switched on.

Symptom:
In PCL printing, if data exists over the bottom
edge of the printable area, the machine
freezes, displaying "Processing" and
operation will no longer be possible.
Condition:
Printer driver is not being used
Print data exists on the bottom edge of the
printable area (at 4.2mm)

Action:
Update the controller firmware.

G056/G058 4-8 SM
 TECHNICAL SERVICE BULLETIN
BULLETIN NUMBER: G056/G058 – 002 08/14/2001
APPLICABLE MODEL:
MODEL:
GESTETNER – P7026/P7026N
RICOH – AP2600/AP2600N
SAVIN – SLP26/SLP26N

SUBJECT: SERVICE MANUAL - INSERT

Note: This copy is intended as a master original

GENERAL:
for reproduction of additional bulletins.

!
The Service Manual pages listed below must be replaced with the pages supplied. Each bulletin package

MANUAL
SERVICE
contains 1 set of replacement pages.

An arrow has highlighted the revised areas ⇒.

PAGES:

• iii Updated Information T.O.C.

• 5 – 19 Updated Information Engine Firmware Modification

Copyright  2001 RICOH Corporation. All rights reserved. CONTROL NO 096ABW

 Rev. 08/2001
5.8 DIP SWITCHES.......................................................................................5-18
Controller Board..................................................................................5-18
Engine Board ......................................................................................5-18
5.9 ENGINE FIRMWARE HISTORY…………… ..….………………………...5-19
DETAILED DESCRIPTIONS

6. DETAILED SECTION DESCRIPTIONS ...................................... 6-1

6.1 OVERVIEW ...............................................................................................6-1
6.1.1 MECHANICAL COMPONENT LAYOUT...........................................6-1
6.1.2 PAPER PATH...................................................................................6-2
6.2 BOARD STRUCTURE...............................................................................6-3
6.2.1 OVERVIEW ......................................................................................6-3
6.2.2 DESCRIPTIONS...............................................................................6-4
6.2.3 CONTROLLER BOARD ...................................................................6-5
6.3 PRINTING PROCESS...............................................................................6-6
6.3.1 OVERVIEW ......................................................................................6-6
6.3.2 LASER EXPOSURE .........................................................................6-7
Overview...............................................................................................6-7
Automatic Power Control (APC) ...........................................................6-8
LD Safety Mechanisms .........................................................................6-9
6.3.3 CARTRIDGE OVERVIEW ..............................................................6-10
6.3.4 DRUM CHARGE.............................................................................6-10
6.3.5 DEVELOPMENT ............................................................................6-11
Overview.............................................................................................6-11
Toner Supply ......................................................................................6-11
Development Unit ...............................................................................6-11
Toner Density Control .........................................................................6-12
Development Bias...............................................................................6-12
Toner End Detection ...........................................................................6-13
6.3.6 IMAGE TRANSFER AND PAPER SEPARATION ..........................6-14
Overview.............................................................................................6-14
Transfer Roller Cleaning .....................................................................6-14
6.3.7 CLEANING .....................................................................................6-15
6.3.8 QUENCHING..................................................................................6-15
6.3.9 ID CHIP ..........................................................................................6-16
6.4 PAPER FEED..........................................................................................6-17
6.4.1 OVERVIEW ....................................................................................6-17
Paper Tray ..........................................................................................6-17
By-pass Tray.......................................................................................6-17
6.4.2 PAPER TRAY.................................................................................6-18
Tray Extension....................................................................................6-18
Paper Lift ............................................................................................6-18
Paper Feed and Registration ..............................................................6-19
Paper Size Detection ..........................................................................6-20
Paper End/Paper Near-end Detection ................................................6-20
6.4.3 BY-PASS TRAY..............................................................................6-21
6.5 IMAGE FUSING AND PAPER EXIT........................................................6-22
6.5.1 OVERVIEW ....................................................................................6-22

SM iii G056/G058
 Rev. 08/2001 5,9 FIRMWARE HISTORY

⇒ 5,9 FIRMWARE HISTORY

5.9.1 G056/G058 PRINTER ENGINE FIRMWARE MODIFICATION
HISTORY

G056/G058 PRINT ENGINE FIRMWARE MODIFICATION HISTORY

FIRMWARE SERIAL FIRMWARE
DESCRIPTION OF MODIFICATION
LEVEL NUMBER VERSION
• Beginning of mass production G0525172 D First Production 1.07
Firmware modified to correct the following. G0525172 E November 2000 1.08
• The engine process timing is changed to production
further ensure that waste toner tank
overflow does not occur when the
machine is used under low duty.
Firmware modified to correct the following. G0525172 F December 2000 1.09
• The machine was showing SC 546 when production
the symptom was SC 541.
Duplex backside (leading edge)
registration adjustment was applied only
to by-pass feeding. Firmware modified
so that the adjustment is applied to all
paper sources.
Firmware modified to correct the following. G0525172 H February 2001 1.11
• No changes from previous version (only production
carryover items for Japanese domestic
version).

Service
Tables

SM 5-19 G056/G058
 TECHNICAL SERVICE BULLETIN
BULLETIN NUMBER: G056/G058 – 003 08/14/2001
APPLICABLE MODEL:
MODEL:
GESTETNER – P7026/P7026N
RICOH – AP2600/AP2600N
SAVIN – SLP26/SLP26N

SUBJECT: DIRTY BACKGROUND ON PRINTOUT

Note: This copy is intended as a master original
for reproduction of additional bulletins.

SYMPTOM:
Dirty background may occur at installation, either on the right side or throughout the printout. The following is

!
an example of dirty background on the right side with A4/LT paper:

COPY QUALITY
Configuration Page

System Reference
xxxxx
xxxxx

Paper Input

xxxxx
xxxxx

System

xxxxx
xxxxx

PCL Menu

xxxxx
xxxxx
Paper Feed Directon
Host Interface

xxxxx
xxxxx
xxxxx

CAUSE:
Dirty background on the right side:
The developer will shift to the left side if the cartridge is tilted as shown below when the sealing tapes are
being removed. This causes excess toner on the right side of the cartridge, which causes the dirty
background on the right side of the printout.

NOTE:
When removing the tape, place the
machine on a level surface.
4

Developer accumulates on
3

left side of the cartridge.

2
1

1 2 3 4

Continued…

Copyright  2001 RICOH Corporation. All rights reserved. CONTROL NO 096ABW

Tech Service Bulletin No. G056/G058 – 003
Page 2 of 2

Dirty background throughout the page:

This may occur when the user turns on the main switch without removing the tape seals or when the
cartridge has been shaken after the seals are removed.
The position of the toner agitator is adjusted at the factory. When the main switch is turned on, the main
motor turns the agitator. After the user removes the seals and resets the cartridge in the machine, the
agitator is no longer in it’s proper position, which causes dirty background on the printouts.
If the cartridge is shaken after the tape seals are removed, dirty background may occur, as the developer is
not evenly distributed in the development unit.

SOLUTION:
This symptom may occur during installation. If it should occur, please advise the customer to print out 30 to
40 pages. In most cases, the symptom will gradually disappear.

In addition, as a preventative measure, please advise customers to be sure and follow these instructions.
• Remove the seals before turning on the main switch.
• Place the cartridge on a level surface when removing the seals.
• Once the seals have been removed, do not shake the cartridge.
Note: This only applies to cartridge installation and replacement.

From March 2001 production, the following changes were implemented to alert customers to these points.
• Strips of yellow tape have been added that will stick out of the machine, reminding the user to remove
the tape seals inside before turning on the main switch.
• A label and caution sheet has been added cautioning the user not to tilt the cartridge when removing the
seals.
 TECHNICAL SERVICE BULLETIN
BULLETIN NUMBER: G056/G058 – 003 REISSUE ! 10/17/2001
APPLICABLE MODEL:
MODEL:
GESTETNER – P7026/P7026N
RICOH – AP2600/AP2600N
SAVIN – SLP26/SLP26N

SUBJECT: DIRTY BACKGROUND ON PRINTOUT

Note: This copy is intended as a master original
for reproduction of additional bulletins.

GENERAL:

!
The cartridge has been modified as of June production so that the dirty background problem will not occur at
installation even when the cartridge is tilted.

COPY QUALITY
A green decal has been added so the new cartridge can be distinguished from the old type.
The same decal is also placed on the new supply cartridges, next to the bar-code label on the box.

Green decal on the new cartridge.

1 2 3 4

Note: Please follow the label and caution sheet when installing a new cartridge.

Cartridge Installation:
• Place the cartridge on a level surface when removing the sealing tapes on the cartridge.
• Remove the sealing tapes on the cartridge before turning on the main switch.
• Once the seals have been removed, do not shake the cartridge.
Note: This only applies to cartridge installation and replacement.

Please refer to the remainder of this bulletin which was previously issued for the dirty background problem at
installation (TSB G058-003 dated 08/14/2001).

SYMPTOM:
Dirty background may occur at installation, either on the right side or throughout the printout. The following is
an example of dirty background on the right side with A4/LT paper:

Continued…

Copyright  2001 RICOH Corporation. All rights reserved.

CONTROL NO 107ABW
Tech Service Bulletin No. G056/G058 – 003 REISSUE !
Page 2 of 3

Configuration Page

System Reference
xxxxx
xxxxx

Paper Input

xxxxx
xxxxx

System
xxxxx
xxxxx

PCL Menu

xxxxx
xxxxx
Paper Feed Directon
Host Interface

xxxxx
xxxxx
xxxxx

CAUSE:
Dirty background on the right side:
The developer will shift to the left side if the cartridge is tilted as shown below when the sealing tapes are
being removed. This causes excess toner on the right side of the cartridge, which causes the dirty
background on the right side of the printout.

NOTE:
When removing the tape, place the
machine on a level surface.
4

Developer accumulates on
3

left side of the cartridge.

2
1

1 2 3 4

Dirty background throughout the page:

This may occur when the user turns on the main switch without removing the tape seals or when the
cartridge has been shaken after the seals are removed.
The position of the toner agitator is adjusted at the factory. When the main switch is turned on, the main
motor turns the agitator. After the user removes the seals and resets the cartridge in the machine, the
agitator is no longer in its proper position, which causes dirty background on the printouts.
If the cartridge is shaken after the tape seals are removed, dirty background may occur, as the developer is
not evenly distributed in the development unit.

Continued…
Tech Service Bulletin No. G056/G058 – 003 REISSUE !
Page 3 of 3

SOLUTION:
This symptom may occur during installation. If it should occur, please advise the customer to print out 30 to
40 pages. In most cases, the symptom will gradually disappear.

In addition, as a preventative measure, please advise customers to be sure and follow these instructions.
• Remove the seals before turning on the main switch.
• Place the cartridge on a level surface when removing the seals.
• Once the seals have been removed, do not shake the cartridge.
Note: This only applies to cartridge installation and replacement.

From March 2001 production, the following changes were implemented to alert customers to these points.
• Strips of yellow tape have been added that will stick out of the machine, reminding the user to remove
the tape seals inside before turning on the main switch.
• A label and caution sheet has been added cautioning the user not to tilt the cartridge when removing the
seals.
 TECHNICAL SERVICE BULLETIN
BULLETIN NUMBER: G056/G058 – 004 09/05/2001
APPLICABLE MODEL:
MODEL:
GESTETNER – P7026/7026n
RICOH – AFICIO AP2600/2600N
SAVIN – SLP 26/26n

SUBJECT: SERVICE MANUAL - INSERT

Note: This copy is intended as a master original

GENERAL:
for reproduction of additional bulletins.

!
The Service Manual pages listed below must be replaced with the pages supplied. Each bulletin package

SERVICE
contains 1 set of replacement pages.

MANUAL
PAGES:

The revised areas have been highlighted by an arrow ⇒.

• 3-7 Updated Information (Laser Diode Unit)

• 4-9 Updated Information (Firmware Modification History)
• 5-14 Updated Information (Firmware Update Procedure)

Copyright  2001 RICOH Corporation. All rights reserved. CONTROL NO. 098ABW
Rev. 08/2001 LASER UNIT

3.3.5 LASER DIODE UNIT

⇒
[C]
[A]
[F]

Replacement

Adjustment
and
[B]

[D]

[E] G058R209.WMF

Laser Unit (☛ 3.3.4 Laser Unit)

[A]: Spring
[B]: LD unit holders
[C]: Loosen the screw
[D]: Nut
[E]: LD Unit
NOTE: 1) Do not remove the screws that secure the LD board.
2) Do not touch any variable resistors on the LD board.

When installing the LD Unit:

Tighten the screw [C] until the unpainted portion of the screw [F] is not visible.
After installing the LD unit, check the test pattern for the final adjustment (see
Laser beam pitch adjustment the following procedure).

SM 3-7 G056/G058
 Rev. 08/2001 FIRMWARE HISTORY

G056/G058 FIRMWARE MODIFICATION HISTORY

PART SERIAL FIRMWARE
DESCRIPTION OF MODIFICATION
NUMBER NUMBER VERSION

⇒•
Corrects the following: G0565920 G Does not exist in 1.06
In rare cases with graphic images, a dark the field
band(s) appears or part of the image
becomes black on prints.
Corrects the following: G0565920 J February 2001 1.08
• Modified so the machine can be used production
with Axis print servers.
• Modified to correct Polish and
Portuguese langauage errors.

shooting
Trouble-

SM 4-9 G056/G058
 FIRMWARE UPDATE PROCEDURE Rev. 08/2001

5.4 FIRMWARE UPDATE PROCEDURE

5.4.1 CONTROLLER/NIB/ENGINE FIRMWARE UPDATE
This procedure is for upgrading the firmware of the machine.

⇒ !CAUTION
Do not turn off the machine while
downloading the firmware.

[C]

[A] NOTE: When you see the machine from the

back, the “A” side of the card must
face the right as shown.
[B]
G058R713.WMF

1. Prepare 2 IC cards with the controller firmware.

2. Turn off the main switch.
3. Remove the IC card slot cover [A] on the rear side of the machine as shown.
4. Insert the IC card-1 [B] into slot [C] and turn on the main Onboard Sys. 1/2
switch. “Onboard Sys. 1/2” is displayed.
5. Press “# Enter.”
Note: Make sure that ∗ is displayed. Onboard Sys. 1/2
∗
6. Scroll with the [!] ["] key and select “Update.”
Update
Press “# Enter” to start downloading.
The “On Line” LED starts blinking and the machine starts
to download the program. Updating
(Notice that the ∗ mark disappears as the program is
∗∗∗∗∗∗∗∗∗∗∗∗∗∗∗∗∗
downloaded.)
7. When updating card-1 is finished, “Update 1/2 task done” Update 1/2 task done
is displayed.

8. Turn off the main switch and replace the card with IC card- Updating
2. Turn on the main switch, then downloading will ∗∗∗∗∗∗∗∗∗∗∗∗∗∗∗∗∗
automatically start.
9. When updating card-2 is finished, “Update done” is Update done
displayed. Then, remove the card, turn on the main switch
and print the configuration sheet. Check that controller
firmware is successfully updated.

G056/G058 5-14 SM
 TECHNICAL SERVICE BULLETIN
BULLETIN NUMBER: G056/G058 – 005 09/14/2001
09/24/2001
APPLICABLE MODEL:
MODEL:
GESTETNER – P7026N
RICOH - AP2600N
SAVIN – SLP26N

SUBJECT: SERVICE MANUAL - INSERT

Note: This copy is intended as a master original

GENERAL:
for reproduction of additional bulletins.

!
The Service Manual pages listed below must be replaced with the pages supplied. Each bulletin package

MANUAL
SERVICE
contains 1 set of replacement pages.

An arrow has highlighted the revised areas ⇒.

PAGES:

• iii Updated Information (Table of Contents).

• 5-20 Updated Information (NIB FIRMWARE HISTORY).
• 5-21 Updated Information (NIB FIRMWARE HISTORY).

Copyright  2001 RICOH Corporation. All rights reserved. CONTROL NO 102ABW

 5,9 FIRMWARE HISTORY Rev.08/2001

⇒ 5.9.2 G056/G058 NIB FIRMWARE MODIFICATION HISTORY

G056/G058 NIB FIRMWARE MODIFICATION HISTORY

FIRMWARE SERIAL FIRMWARE
DESCRIPTION OF MODIFICATION
LEVEL NUMBER VERSION
• Beginning of mass production G0585910 A First Production 1.46
Firmware modified to correct the following. G0585910 B December 2000 1.47
1. The NIB did not retrieve infinite lease production
period setting in the NetWare 5 DHCP
server.
2. NIB buffer overflow when Remote Printer
Mode was selected.
3. The Web Status Monitor did not have the
correct link to IPP Authentication and
Password Change pages.
4. Localized wordings appeared after the
NIB reset were modified.

• Change in Specification: None.

Firmware modified to correct the following. G0585910 C January 2000 1.48
1. LPR printing through Mac OS X server production
was not possible. (Note that Mac OS X
server is not officially supported.)
2. The Web Status Monitor had a spelling
mistake. (“decomes” ! “becomes”)
3. The last page of a print job from Dazel
system (TCP port 9100) was not ejected
immediately.
4. Disconnecting the Ethernet cable
sometimes did not result in a timeout
error.
5. TCP/IP setup page in the Web Status
Monitor did not check some invalid IP
address and subnet mask settings.
6. DHCP lease period became 0 (zero)
when Solaris 2.6 was used as a DHCP
server.
7. A user name longer than 8 characters
caused garbage character display in the
“prnlog” result. This does not have any
adverse influence on print results.
8. Protocol Up/Down settings were
sometimes not activated after a change
was made.

Change in Specification:
The NIB logs Timeout error in IPP printing in
“syslog”.

G056/G058 5-20 SM
 Rev. 08/2001 5,9 FIRMWARE HISTORY

⇒ 5.9.2 G056/G058 NIB FIRMWARE MODIFICATION HISTORY

G056/G058 NIB FIRMWARE MODIFICATION HISTORY

DESCRIPTION OF MODIFICATION FIRMWARE SERIAL FIRMWARE
LEVEL NUMBER VERSION
Firmware modified to correct the following. G0585910 D February 2000 1.49
1. After a job is canceled from a Unix production
terminal, the NIB cannot print any print
jobs sent from the network.
2. Bi-directional communication over TCP
port 9100 is not possible.
3. The NIB stopped LPR printing after user
“root” deleted all the spooled jobs.
4. The NIB stopped LPR printing following
an input timeout.
5. A PS error report (“io error”) is
sometimes printed out during data
communication with the NIB when using
AppleTalk from a Mac terminal.

Change in Specification:
The word “Emulation” was changed to
“Printer Language” in the listed information
displayed by the info command.

Service
Tables

SM 5-21 G056/G058
 TECHNICAL SERVICE BULLETIN
BULLETIN NUMBER: G056/G058 – 006 09/14/2001
09/24/2001
APPLICABLE MODEL:
MODEL:
GESTETNER – P7026/7026N
RICOH – AFICIO AP2600/2600N
SAVIN – SLP26/SLP26N

SUBJECT: PARTS ADDITIONS AND CORRECTIONS

Note: This copy is intended as a master original
for reproduction of additional bulletins.

GENERAL:

!
PARTS
The following parts additions and corrections are being issued for all G056/G058 Parts Catalogs. The
illustrations on the following pages are for the parts listed below.

REFERENCE
OLD PART NEW PART DESCRIPTION QTY PAGE ITEM
NO. NO.
G0522789 Shield - Polygon Scanner 1 5 25∗
G0523620 G0523644 Transfer Roller Guide 1 13 2
G0523615 G0523619 Gear - Transfer Roller 1 13 4
G0523614 G0523618 Positioning Roller - Transfer 1 13 5
G0523294 G0523307 Transport Guide Mylar 1 13 11
G0524617 G0524647 Heater Terminal 1 17 15
G0523625 Right Bushing - Transfer 1 13 29∗
11050267 Harness Clamp- YMC-10-0 ( was item 112.) 1 23 113
11050516 Clamp (was item 111.) 1 23 114
11050310 Harness Clamp - LWS - 1S 1 25 114
04513010B Tapping Screw - M3x8 1 25 115
09504006B Screw - M4x6 1 25 116
04514006H Tapping Screw - M4x6 1 25 117
*DENOTES NEW ITEM NUMBER
REFERENCE
OLD PART NEW PART DESCRIPTION QTY INT PAGE ITEM
NO. NO.
G0521562 G0521566 Front Cover 1 1 3 14
G0523140 Magnetic Clutch Assembly 1 1 7 23
AX200211 Magnetic Clutch - Z56 1 - 7 4
G0523117 Clutch Balancer - Right 1 - 7 19
G0523116 Clutch Balancer - Left 1 - 7 20
04513006B Tapping Screw - M3x6 1 - 7 103
G0521122 Magnetic Clutch Holder 1 - 21 3
04503010B Tapping Screw - M3x10 1 - 21 102
G0523106 G0523128 Bushing - Paper Feed Roller 1 1 7 18
G0524645 G0524644 Upper Fusing Entrance Guide 1 1 17 9
G0521216 G0521218 Engine Board Cover 1 1 23 20

Continued…

Copyright  2001 RICOH Corporation. All rights reserved CONTROL NO 102ABW

d
Tech Service Bulletin No.G056/G058 – 006
Page 2 of 5

Page 4

Page 6
Continued…
Tech Service Bulletin No. G056/G058 – 006
Page 3 of 5

Page 12

Continued…
Tech Service Bulletin No. G056/G058 – 006
Page 4 of 5

Page 22

Continued…
Tech Service Bulletin No. G056/G058 – 006
Page 5 of 5

Page 24

INTERCHANGEABILITY CHART:

OLD and NEW parts can be used in both OLD and NEW parts CAN NOT be used in OLD machines.
0 NEW machines. 2 OLD parts can be used in OLD and NEW machines.
NEW parts can be used in OLD and NEW machines. OLD parts CAN NOT be used in NEW machines.
1 OLD parts CAN NOT be used in NEW machines. 3 NEW parts CAN NOT be used in OLD machines.
Must be installed as a set on units manufactured prior to the S/N cut-in. On units manufactured after the S/N cut-in or
3/S previously modified, use the new part numbers individually.
 TECHNICAL SERVICE BULLETIN

! BULLETIN NUMBER: G056/G058 – 007 Reissue ! 05/28/2002

APPLICABLE MODEL:
MODEL:
GESTETNER – P7026/7026N
RICOH – AFICIO AP2600/2600N
SAVIN – SLP 26/26N
Note: This copy is intended as a master original

SUBJECT: SERVICE MANUAL - INSERT

for reproduction of additional bulletins.

GENERAL:

"
MANUAL
SERVICE
The Reissue of this bulletin is because the bulletin number has been changed (was #005). The Service
Manual pages listed below must be replaced with the pages supplied. Each bulletin package contains 1 set
of replacement pages.

An arrow has highlighted the revised areas ⇒.

PAGES:

• 5-21 Updated Information (NIB FIRMWARE MODIFICATION HISTORY)

• 5-22 Updated Information (NIB FIRMWARE MODIFICATION HISTORY)

CONTROL NO 134ABW
Copyright  2002 RICOH Corporation. All rights reserved.
 Rev. 05/2002 5,9 ENGINE FIRMWARE HISTORY

5.9.2 G056/G058 NIB FIRMWARE MODIFICATION HISTORY

G056/G058 NIB FIRMWARE MODIFICATION HISTORY

DESCRIPTION OF MODIFICATION FIRMWARE SERIAL FIRMWARE
LEVEL NUMBER VERSION
Firmware modified to correct the following. G0585910 D February 2000 1.49
1. After a job is canceled from a Unix production
terminal, the NIB cannot print any print
jobs sent from the network.
2. Bi-directional communication over TCP
port 9100 is not possible.
3. The NIB stopped LPR printing after user
“root” deleted all the spooled jobs.
4. The NIB stopped LPR printing following
an input timeout.
5. A PS error report (“io error”) is
sometimes printed out during data
communication with the NIB when using
AppleTalk from a Mac terminal.

Change in Specification:
The word “Emulation” was changed to
“Printer Language” in the listed information
displayed by the info command.

⇒ Firmware modified to correct the following.

1. When 80000000(H) or higher is
G0585910 E April 2000 1.51

Service
production

Tables
registered in the Manager IPX Address
2 in the Web Status Monitor, the setting
registered is changed to an unspecified
one.
2. The NIB stops printing if several print
jobs are continuously sent to the NIB via
the IPP port (SmartNetMonitor for
Client), and a print job sent via the
standard IPP port may be canceled.
3. The USTATUS data may sometimes be
lost, depending on the timing of when it
is sent during bi-directional
communication over TCP/IP port 9100.
4. IP address 0.0.0.0 can be set by the
ifconfig command.
5. The spelling of the message for saving
data at logoff was corrected from
“datas” to “data”.

Change in Specification:
The length of the ID display for the prnlog
command (telnet, rsh, and ftp) was changed
from 2 digits to 10 digits.

SM 5-21 G056/G058
 5,9 ENGINE FIRMWARE HISTORY Rev. 05/2002

G056/G058 NIB FIRMWARE MODIFICATION HISTORY

DESCRIPTION OF MODIFICATION FIRMWARE SERIAL FIRMWARE
LEVEL NUMBER VERSION

⇒ Firmware modified to correct the following:

1. The spelling of the display for Job
G0585910 F June 2000
production
1.53

Interrupt in prnlog was change from

“Cancelled” to “Canceled” to conform to
Ricoh MIB (standards).
Added the error message “Can not write
NVRAM information”. This message appears
if an error occurs when saving the printer
status data to the NVRAM.

G056/G058 5-22 SM
 TECHNICAL SERVICE BULLETIN
BULLETIN NUMBER: G056/G058 – 008 07/15/2002
APPLICABLE MODEL:
MODEL:
GESTETNER – P7026/7026N
RICOH – AFICIO AP2600/2600N
SAVIN – SLP 26/26N

SUBJECT: SERVICE MANUAL - INSERT

Note: This copy is intended as a master original

GENERAL:
for reproduction of additional bulletins.

The Service Manual pages listed below must be replaced with the pages supplied. Each bulletin package

!
contains 1 set of replacement pages.

MANUAL
SERVICE
An arrow has highlighted the revised areas ⇒.

PAGES:

• 5-22 Nib Firmware Modification History (Updated Information)

Copyright  2002 RICOH Corporation. All rights reserved.

 5,9 ENGINE FIRMWARE HISTORY Rev. 06/2002

G056/G058 NIB FIRMWARE MODIFICATION HISTORY

DESCRIPTION OF MODIFICATION FIRMWARE SERIAL FIRMWARE
LEVEL NUMBER VERSION
Firmware modified to correct the following: G0585910 F June 2000 1.53
1. The spelling of the display for Job production
Interrupt in prnlog was change from
“Cancelled” to “Canceled” to conform to
Ricoh MIB (standards).
Added the error message “Can not write
NVRAM information”. This message appears
if an error occurs when saving the printer
status data to the NVRAM.

! Firmware modified to corrects the following:

1. When using Signature level 2 on the
G0585910 G September 2001 1.54
production
NetWare Server, the printer does not
connect to the NetWare Server.
2. When printing out using a CICS
application from an IBM mainframe (e.g.
AS/390), the printer is only able to
output one job due to the lpd protocol
that is unique to CICS.
3. When 50 or more lpq/lprm commands
(w/arguments) are executed from the
time the printer is turned on, the lpd
process at the printer side is interrupted
and the job is not printed out.

G056/G058 5-22 SM
 TECHNICAL SERVICE BULLETIN
BULLETIN NUMBER: G056/G058 - 009 11/11/2002
APPLICABLE MODEL:
GESTETNER – P7026/7026N
RICOH – AFICIO AP2600/2600N
SAVIN – SLP 26/26N
Note: This copy is intended as a master original

SUBJECT: PAPER TRAY REAR COVER

for reproduction of additional bulletins.

„
GENERAL:

PARTS
The rear cover has been registered as a service part for
customers using paper sizes larger than A4 SEF, since some
may want a cover for the portion of the tray that sticks out on
the rear side of the machine.

To install, hook the 2 inserts onto the projections on the rear of

the machine. The cover is approximately 376 x 165 x 63mm
and is able to cover the tray up to its maximum extension (A3).

The following part update is being issued for all G056/G058

Parts Catalogs.

REFERENCE
NEW PART NUMNER DESCRIPTION QTY PAGE ITEM
G0523111 Paper Tray Rear Cover 1 15 19*
* DENOTES NEW ITEM NUMBER

Copyright  2002 RICOH Corporation. All rights reserved.

 TECHNICAL SERVICE BULLETIN
BULLETIN NUMBER: G056/G058/G073/G074 – 010 12/09/2002
APPLICABLE MODEL:
GESTETNER – P7026/7026N/7126/7126N
RICOH – AFICIO AP2600/2600N/2610/2610N
SAVIN – SLP26/SLP26N/MLP26/MLP26N
Note: This copy is intended as a master original

SUBJECT: PAPER EXIT COVER

for reproduction of additional bulletins.

GENERAL:

„
PARTS
The Paper Exit Cover has been modified to ensure that it does not open while printing, which may occur if
the cover has not been closed properly. The following part update is being issued for all
G056/G058/G073/G074 Parts Catalogs.

REFERENCE
OLD PART NO. NEW PART NO. DESCRIPTION QTY INT PAGE ITEM
G0521505 G0521512 Paper Exit Cover 1 1 3 35

INTERCHANGEABILITY CHART:
OLD and NEW parts can be used in both OLD and NEW parts CAN NOT be used in OLD machines.
0 NEW machines. 2 OLD parts can be used in OLD and NEW machines.
NEW parts can be used in OLD and NEW machines. OLD parts CAN NOT be used in NEW machines.
1 OLD parts CAN NOT be used in NEW machines. 3 NEW parts CAN NOT be used in OLD machines.
Must be installed as a set on units manufactured prior to the S/N cut-in. On units manufactured after the S/N cut-in or
3/S previously modified, use the new part numbers individually.

Copyright  2002 RICOH Corporation. All rights reserved.

 TECHNICAL SERVICE BULLETIN
BULLETIN NUMBER: G056/G058/G073/G074 – 011 12/12/2002
APPLICABLE MODEL:
GESTETNER – P7126/7126N
RICOH – AFICIO 2610/2610N
SAVIN –MLP26/MLP26N
Note: This copy is intended as a master original

SUBJECT: “YOU CAN LOCK MULTIPLE TRAYS.”

!
for reproduction of additional bulletins.

OPERATION
GENERAL:

MANUAL
The Operation Manual for the G073/G074 Setup Guide incorrectly stated, “You cannot lock multiple trays.”
on page 107 for Tray Locking in the Paper Input Menu section. It now states, “You can lock multiple trays”.
Please correct your Operation Manual to the following:

NOTE: The change has been highlighted in red to clarify the correction. The real document is printed in
black.

The altered page in the Operation Manual is included with this bulletin. Please add this page to your
G073/G074 Operation Manual (Setup Guide).

Copyright  2002 RICOH Corporation. All rights reserved.

 Paper Input Menu

Menu Description
Paper Type If you use different kinds of paper, you set the paper type for Tray
1, Tray 2, Tray 3 or Bypass Tray.

❖ Tray 1, Tray 2, Tray 3

Plain Paper, Recycled Paper, Special Paper, Color Paper, Let-
terhead, Preprinted, Prepunched, Bond paper, Cardstock

❖ Bypass Tray
Plain Paper, Recycled Paper, Special Paper, Color Paper, Let-
terhead, Preprinted, Prepunched, Labels, Bond paper, Card-
stock, Transparency, Thick Paper

Note
❒ Default : Plain Paper
❒ Only the installed trays appear on the panel display.
Tray Locking If you use different kinds of paper, you can lock a tray to prevent
printing on wrong paper such as letterhead or colored paper.
When "Auto Select" is selected in the Paper Source selections from
the printer driver, the locked tray will not be used.
Tray 1, Tray 2, Tray 3, Bypass Tray

Note 6
❒ Only the installed trays appear on the panel display.
❒ You can lock multiple trays.
❒ If you want to use the locked tray, you must select the tray
from the printer driver.
❒ When a locked tray is selected from the printer driver, the
printer does not search for another tray.
Tray Priority You can set priority tray for paper feed when "Auto tray Selected"
is selected in the Paper Source selections from the printer driver.
When printing from DOS, the tray selected here is used when no
tray is selected for a print job.
Tray 1, Tray 2, Tray 3, Bypass Tray

Note
❒ Default : Tray 1
❒ Only the installed trays appear on the panel display.
❒ It is recommended that you load paper of the size and direc-
tion you most frequently use in the tray selected with "Tray
Priority".

107
 TECHNICAL SERVICE BULLETIN
BULLETIN NUMBER: G056/G058/G073/G074 – 012 12/12/2002
APPLICABLE MODEL:
GESTETNER – P7126/7126N
RICOH – AFICIO 2610/2610N
SAVIN –MLP26/MLP26N

!FIRMWARE
SUBJECT: PROBLEMS USING ”VERIFY” & SERVICE MANUAL – INSERT
Note: This copy is intended as a master original

SYMPTOM:
for reproduction of additional bulletins.

When the controller firmware installed in the machine is version 1.02 or older and different from the version
in the IC card, a program update error will occur. The program update error will cause the machine to freeze
up if the version is confirmed using Verify Mode.

NOTE: Once this occurs, the symptom can only be cleared by using the Recovery Procedure outlined

!
below.

MANUAL
SERVICE
FIELD COUNTERMEASURE:
Do not use Verify Mode before performing the update if the controller firmware version in the machine is 1.02
or older. If the machine version is unknown, this can be confirmed by printing out the configuration page.

NOTE: Normally, Verify Mode is used after an update is performed, in which case the symptom will not
occur since the IC card and mainframe controller versions are the same.

Recovery Procedure:
If the symptom does occur, please perform the following:
1. Turn off the main switch, remove the controller board from the machine and change DIP switch 2 bit 1 to
On.
2. Reattach the controller, insert the IC card and turn on the machine. The machine automatically starts
updating the firmware.
3. When the update is finished, turn off the machine and remove the controller and IC card. Then, reset DIP
switch 2 bit 1 to Off and reattach the controller.

For the details on this procedure, please refer to the G056/G058/G073/G074 Service Manual, pg. 5-15.

PERMANENT COUNTERMEASURE:
Upgrade the Controller Firmware to version 1.03 or newer.

The latest Firmware version can be downloaded through the Technology Solution Center FTP Site
http://tsc.ricohcorp.com/.

NOTE: Refer to Facts Line Bulletin # FL002 and Publication Bulletin #023 for more information about the
FTP Internet Web Site and EPROM / Flash Card Exchange program.

Continued…

Copyright  2002 RICOH Corporation. All rights reserved.

Tech Service Bulletin No. G056/G058/G073/G074 – 012
Page 2 of 2

GENERAL:

The Service Manual pages listed below must be replaced with the pages supplied. Each bulletin package
contains 1 set of replacement pages.

PAGES:

The revised areas have been highlighted by an arrow ⇒.

• i Updated Information (G073/G074 Table of Contents)

• 4-7 through 10 New Information (Firmware History)
• 5-9 Updated Information (User Program Mode)
 Rev. 12/2002

G073/G074
TABLE OF CONTENTS

INSTALLATION
1. INSTALLATION............................................................................ 1-1
1.1 OPTIONAL UNIT INSTALLATION.............................................................1-1

PREVENTIVE MAINTENANCE

2. PREVENTIVE MAINTENANCE.................................................... 2-1

2.1 USER/SERVICE MAINTENANCE .............................................................2-1

REPLACEMENT AND ADJUSTMENT

3. REPLACEMENT AND ADJUSTMENT ........................................ 3-1

3.1 DIFFERENCES FROM THE MODEL K-P1 ...............................................3-1

TROUBLESHOOTING

4. TROUBLESHOOTING ................................................................. 4-1

4.1 SERVICE CALL CONDITIONS .................................................................4-1
4.1.1 SUMMARY .......................................................................................4-1
4.1.2 CONTROLLER SC CODE DESCRIPTIONS ....................................4-2
4.2 JAM LOCATIONS......................................................................................4-6
4.3 FIRMWARE HISTORY ..............................................................................4-7
4.3.1 PRINTER ENGINE FIRMWARE HISTORY ......................................4-7
4.3.2 PRINTER CONTROLLER FIRMWARE HISTORY ...........................4-8

SERVICE TABLES
5. SP MODE TABLES ...................................................................... 5-1
5.1 PRINTER CONTROLLER SERVICE MODE .............................................5-1
5.1.1 SERVICE MODE MENU (“1. SERVICE MENU”) .........................5-1
5.1.2 BIT SWITCH PROGRAMMING ........................................................5-2
5.2 PRINTER ENGINE SERVICE MODE........................................................5-3
5.2.1 SERVICE MODE TABLE (“2. ENGINE MAINTE”) .......................5-3
5.2.2 INPUT / OUTPUT CHECK TABLE ...................................................5-8
5.3 USER PROGRAM MODE .........................................................................5-9

SM i G056/G058/G073/G074
 Rev. 12/2002 FIRMWARE HISTORY

⇒4.3 FIRMWARE HISTORY

4.3.1 PRINTER ENGINE FIRMWARE MODIFICATION HISTORY
Please check the http://tsc.ricohcorp.com website for current firmware
downloads.
Accessory firmware modification history is provided in the appropriate
accessory section of the service manual.

G073/G074 PRINTER ENGINE FIRMWARE MODIFICATION HISTORY

FIRMWARE SERIAL FIRMWARE
DESCRIPTION OF MODIFICATION
LEVEL NUMBER VERSION
First Mass Production G0765135D First Mass 1.05
Production
Corrects the following: G0765135E July ’02 1.06
The Main Scan Magnification Adjustment (SP Production
Mode) did not function properly with the
previous version.

shooting
Trouble-

SM 4-7 G073/G074
 FIRMWARE HISTORY Rev. 12/2002

4.3.2 PRINTER CONTROLLER FIRMWARE MODIFICATION

HISTORY

⇒ G073/G074 PRINTER CONTROLLER FIRMWARE MODIFICATION HISTORY

FIRMWARE SERIAL FIRMWARE
DESCRIPTION OF MODIFICATION
LEVEL NUMBER VERSION
First Mass Production G0735900B First Mass 1.01
Production
Corrects the following: G0735900C Feb. ’02 1.02
While downloading PS fonts to a machine with Production
the HDD option installed, the correct PS serial
number cannot be output.
Corrects the following: G0735900D March ’02 1.03
Program update error occurs when Verify Production
mode in the firmware updating procedure is
used.
PM counter count-up method for Meter-charge
mode is corrected.
Change in Specification:
Symbol sets PC-858, Latin 9 and Roman 9 have
been added for EURO currency symbol.
Corrects the following: G0735900E April ’02 1.04
SNMP vulnerability Production
SNMP security vulnerabilities reported by
CERT on Feb.12, 2002 have been confirmed
and fixed through the PROTOS c06-snmpv1
test suite.
-CERT: http://www.cert.org/advisories/CA-
2002-03.html
-PROTOS c06-snmpv1 test Suite:
http://www.ee.oulu.fi/research/ouspg/protos/tes
ting/c06/snmpv1/
New features added to User Mode (see 4.3.3 User
Mode Tree):
1. Letterhead Mode
On: The machine feeds all pages through the
duplex unit so that the last page of an odd-
paged job is printed onto the front side of the
paper.

Off (default setting): The last sheet of an odd-

paged job is not fed through the duplex unit,
therefore although the output time of this
sheet is slightly faster, the last page is printed
onto the rear side.
2. 802.11 Ad hoc mode (one type of Ad hoc
mode used with wireless LAN) is supported
from this version.
3. SSID (used for infrastructure mode with
wireless LAN) can now also be programmed
from User Mode. Previously, this was only
possible using Web Status Monitor or telnet.
4. 128-bit WEP key (a wireless LAN security
feature) is supported from this version.
Previous versions supported only 64-bit WEP. …continued

G073/G074 4-8 SM
 Rev. 12/2002 FIRMWARE HISTORY

⇒ G073/G074 PRINTER CONTROLLER FIRMWARE MODIFICATION HISTORY

DESCRIPTION OF MODIFICATION
FIRMWARE SERIAL FIRMWARE
LEVEL NUMBER VERSION
Corrects the following: G0735900F June ’02 1.05
PCL Production
• Certain characters do not print
• Modified so that some characters in symbol
sets MS Text and Windows Baltic (19L) will
appear exactly as they do with HP printers.
• Modified so that PCLXL unsupported symbol
(6M, 13J and 14J) sets will appear as "XL
ERROR".
Change in Specification:
• If the machine has no HDD option, the PCL
HDD Directory List ( and font source) will not
be printed on the PCL Configuration Page.
• Supports the Status Read back function of the
PCL5e.
• If SSID is not entered, the message "SSID not
entered" will display on the control panel for 3
seconds.
• Supports PCLXL Euro symbol sets (PC-858,
Latin 9, and Roman 9).

shooting
Trouble-
Corrects the following: G0735900G Oct. ’02 1.07
Production
Polish wording error:
Incorrect: Diskonaly
Correct: Dostateczny
German wording error:
Incorrect: WEP Einstelling
Correct: WEP Einstellung
Changed the default setting of DHCP to ON.
NOTE: There is no change when updating the
firmware. This feature is for the factory default.
Support the new device type of wireless LAN
(IEEE802.11b)..
HTTP and telnet protocols can be
opened/closed using telnet.
NOTE: After making the setting to disable
HTTP, you cannot access the target device
through web browser.
If you want to change this settings, please use
telnet to open HTTP.
When telnet port is disabled, you have to clear
the network settings (Memory Clear for NCS)
to open the telnet port.
…continued

SM 4-9 G073/G074
 FIRMWARE HISTORY Rev. 12/2002

⇒ G073/G074 PRINTER CONTROLLER FIRMWARE MODIFICATION HISTORY

DESCRIPTION OF MODIFICATION
FIRMWARE SERIAL FIRMWARE
LEVEL NUMBER VERSION

The following has been corrected;

PCL
• Euro font does not print correctly.
• Line Spacing Command, "lochEsc&l#D"loch,
causes incorrect output
• Same line widths when BitSW #3-3 is ON in
CAD printing

• Some True Type font might not be bolded.

• Slow Printing from AutoCAD
• When using bold font, lines may be printed on
the blank of page.
PS3
• The printing speed of a PS job slows down
after a PS3 job is reset.
• PS print file is printed as text
• Lines may be printed on the blank of page.
• The printer controller locks-up when printing
from Unix Acrobat.
• Euro symbol is not printed when using PS
driver.

G073/G074 4-10 SM
 Rev. 12/2002 USER PROGRAM MODE

5.3 USER PROGRAM MODE

The user menu list can be printed using “Menu List” in the “List/Test Print” user
mode.
⇒ User Mode Counter (Meter-charge mode must be switched on by the SP mode)
Sample Print (optional HDD required)
Locked Print (optional HDD required)
Paper Input Bypass Size
Tray Paper
Paper Type
Tray Locking (all trays can be locked)
Tray Priority
List/Test Print
Maintenance Image Density
Registration
Curl Prevention
ROM Update
HDD Format (optional HDD required)
WL. LAN Signal (Wireless LAN required)
WL. LAN Defaults (Wireless LAN required)
Key Repeat
System Misfeed Recovery
Print Error Report
Auto Continue
Memory Overflow
Sub Paper Size
Page Size
Edge to Edge Print
Duplex (optional duplex unit required)
Output Tray (only installed trays are displayed)
Job Separation (1-bin shift tray required)
Energy Saver
Memory Usage
Unit of Measure
Edge Smoothing

Service
Resolution

Tables
Toner Saving
Spool Printing
Letterhead Off
Host Interface I/O Buffer On
I/O Timeout
Network Setup (NIB required)
IEEE1394 Setup (IEEE1394 required)
IEEE802.11b Setup (Wireless LAN required) Comm. Mode 802.11 Ad hoc
USB Setting Infrastructure
PCL Menu Orientation Ad hoc
Form Lines Channel
Font Source Trans Speed 11 Mps
Font Number 5.5 Mps
Point Size 2 Mps
Font Pitch 1 Mps
Symbol Set SSID View
Ext. A4 Width Enter ID
WEP Settings Active
Language Not Active

NOTE: 1) Note 1: “ROM Update” is currently not used.

2) Press “Enter”, “Escape”, then “Menu” key to display the underlined user
mode.

SM 5-9 G073/G074
 TECHNICAL SERVICE BULLETIN
BULLETIN NUMBER: G056/G058/G073/G074 – 013 12/12/2002
APPLICABLE MODEL:
GESTETNER – P7026/7026N
RICOH – AFICIO AP2600/2600N
SAVIN – SLP26/SLP26N

SUBJECT: SERVICE MANUAL – INSERT

Note: This copy is intended as a master original

GENERAL:
for reproduction of additional bulletins.

!
The Service Manual pages listed below must be replaced with the pages supplied. Each bulletin package
contains 1 set of replacement pages.

MANUAL
SERVICE
PAGES:

The revised areas have been highlighted by an arrow ⇒.

• iii Updated Information (Table of Contents)

• 5-17 Updated Information (User Program Mode)
• 5-19 Updated Information (Printer Engine Firmware History)
• 5-22 Updated Information (NIB Firmware History)
• 5-23 through 25 New Information (Controller Firmware History)

Remove pages 4-8 and 4-9 Controller Firmware History. These pages have been moved to pages 5-23
through 5-25.

Copyright  2002 RICOH Corporation. All rights reserved.

 Rev. 12/2002

5.5 POWER-ON SELF TEST ........................................................................5-16

5.6 OTHER TESTS .......................................................................................5-16
5.7 USER PROGRAM MODE .......................................................................5-17
5.8 DIP SWITCHES.......................................................................................5-18
Controller Board..................................................................................5-18
Engine Board ......................................................................................5-18
5.9 FIRMWARE HISTORY ............................................................................5-19
5.9.1 G056/G058 ENGINE FIRMWARE MODIFICATION HISTORY ......5-19
5.9.2 G056/G058 NIB FIRMWARE MODIFICATION HISTORY..............5-20
5.9.3 G056/G058 CONTROLLER FIRMWARE HISTORY ......................5-23

DETAILED DESCRIPTIONS

6. DETAILED SECTION DESCRIPTIONS ....................................... 6-1

6.1 OVERVIEW ...............................................................................................6-1
6.1.1 MECHANICAL COMPONENT LAYOUT...........................................6-1
6.1.2 PAPER PATH ...................................................................................6-2
6.2 BOARD STRUCTURE...............................................................................6-3
6.2.1 OVERVIEW ......................................................................................6-3
6.2.2 DESCRIPTIONS...............................................................................6-4
6.2.3 CONTROLLER BOARD ...................................................................6-5
6.3 PRINTING PROCESS ...............................................................................6-6
6.3.1 OVERVIEW ......................................................................................6-6
6.3.2 LASER EXPOSURE .........................................................................6-7
Overview...............................................................................................6-7
Automatic Power Control (APC) ...........................................................6-8
LD Safety Mechanisms .........................................................................6-9
6.3.3 CARTRIDGE OVERVIEW ..............................................................6-10
6.3.4 DRUM CHARGE.............................................................................6-10
6.3.5 DEVELOPMENT.............................................................................6-11
Overview.............................................................................................6-11
Toner Supply ......................................................................................6-11
Development Unit ...............................................................................6-11
Toner Density Control .........................................................................6-12
Development Bias...............................................................................6-12
Toner End Detection ...........................................................................6-13
6.3.6 IMAGE TRANSFER AND PAPER SEPARATION ..........................6-14
Overview.............................................................................................6-14
Transfer Roller Cleaning .....................................................................6-14
6.3.7 CLEANING .....................................................................................6-15
6.3.8 QUENCHING..................................................................................6-15
6.3.9 ID CHIP ..........................................................................................6-16
6.4 PAPER FEED..........................................................................................6-17
6.4.1 OVERVIEW ....................................................................................6-17
Paper Tray ..........................................................................................6-17
By-pass Tray.......................................................................................6-17
6.4.2 PAPER TRAY .................................................................................6-18
Tray Extension ....................................................................................6-18

SM iii G056/G058/G073/G074
 Rev. 12/2002 USER PROGRAM MODE

5.7 USER PROGRAM MODE

Press the “Menu” button and use the “Up/Down arrow” keys to scroll through the
menu listing.
To go back to a higher level, press the “Escape” key.
After changing the settings, press the “On Line” key.
The user menu list can be printed using “Menu List” in the “List/Test Print” user
mode.
⇒User Mode Tree
User Mode Counter (Meter-charge mode must be "On")
Sample Print (optional HDD required)
Locked Print (optional HDD required)
Paper Input By-Pass Size
Tray Paper Size

Paper Type
Tray Locking
List/Test Print Tray Priority
Maintenance Image Density

Registrationn
Curl Prevention

HDD Format (optional HDD required)

Menu Protect
Paper Size Error
System Misfeed Recovery
Print Error Report
Auto Continue
Memory Overflow

Service
Tables
Duplex (optional duplex unit required)
Output Tray (only installed trays are displayed)
Job Separation (1-bin shift tray required)
Energy Saver
Memory Usage
Unit of Measure
Edge Smoothing
Resolution
Toner Saving
Host Interface I/O Buffer
I/O Timeout
Network Setup (NIB required)
PCL Menu Orientation
Form Lines
Font Source
Font Number
Point Size
Font Pitch
Language Symbol Set

G056M501.WMF

SM 5-17 G056/G058
Rev. 12/2002 FIRMWARE HISTORY

5.9 FIRMWARE HISTORY

5.9.1 G056/G058 PRINTER ENGINE FIRMWARE MODIFICATION
HISTORY

G056/G058 PRINT ENGINE FIRMWARE MODIFICATION HISTORY

FIRMWARE SERIAL FIRMWARE
DESCRIPTION OF MODIFICATION
LEVEL NUMBER VERSION
• Beginning of mass production G0525172 D First Production 1.07
Firmware modified to correct the following. G0525172 E November 2000 1.08
• The engine process timing is changed to production
further ensure that waste toner tank
overflow does not occur when the
machine is used under low duty.
Firmware modified to correct the following. G0525172 F December 2000 1.09
• The machine was showing SC 546 when production
the symptom was SC 541.
• Duplex backside (leading edge)
registration adjustment was applied only
to by-pass feeding. Firmware modified so
that the adjustment is applied to all paper
sources.
Firmware modified to correct the following. G0525172 H February 2001 1.11
• No changes from previous version (only production
carryover items for Japanese domestic
version).
Firmware modified to correct the following.
⇒ • When printing on postcard under lower
G0525172 J June 2001
production
1.12

Service
Tables
temperature condition (lower than 15°C),
charge and development settings have
been adjusted to prevent from poor image
output. In addition, in order for postcard
printing to make the above adjustment
process time, paper transport process has
also been adjusted to make wider interval
than normal size paper.

SM 5-19 G056/G058
ENGINE FIRMWARE HISTORY Rev. 12/2002

G056/G058 NIB FIRMWARE MODIFICATION HISTORY

DESCRIPTION OF MODIFICATION FIRMWARE SERIAL FIRMWARE
LEVEL NUMBER VERSION
Firmware modified to correct the following: G0585910 F June 2000 1.53
1. The spelling of the display for Job production
Interrupt in prnlog was change from
“Cancelled” to “Canceled” to conform to
Ricoh MIB (standards).
Added the error message “Can not write
NVRAM information”. This message appears
if an error occurs when saving the printer
status data to the NVRAM.

Firmware modified to corrects the following: G0585910 G September 2001 1.54

1. When using Signature level 2 on the production
NetWare Server, the printer does not
connect to the NetWare Server.
2. When printing out using a CICS
application from an IBM mainframe (e.g.
AS/390), the printer is only able to output
one job due to the lpd protocol that is
unique to CICS.
3. When 50 or more lpq/lprm commands
(w/arguments) are executed from the
time the printer is turned on, the lpd
process at the printer side is interrupted
and the job is not printed out.

⇒ Firmware modified to corrects the following:

1. SNMP vulnerability
G0585910 H For Service
Parts only
1.56
SNMP security vulnerabilities reported
by CERT on Feb.12, 2002 have been
confirmed and fixed through the
PROTOS c06-snmpv1 test suite.
-CERT:
http://www.cert.org/advisories/CA-2002-
03.html
-PROTOS c06-snmpv1 test Suite:
http://www.ee.oulu.fi/research/ouspg/prot
os/testing/c06/snmpv1/
2. Cannot connect to Novell NDS (GFPR
No. RC02010007). The nearest NetWare
Server informs the NIB of the alternate
NetWare Server address, where the
NDS replica is stored, however the NIB
is unable to interpret the message.
3. Firmware corrected so that the LCD
displays “Printer is not ready” when the
printer is not yet in Ready status, e.g.
when the cover is open.

G056/G058 5-22 SM
Rev. 12/2002 FIRMWARE HISTORY

5.9.3 G056/G058 CONTROLLER FIRMWARE MODIFICATION

HISTORY
G056/G058 CONTROLLER FIRMWARE MODIFICATION HISTORY
PART SERIAL FIRMWARE
DESCRIPTION OF MODIFICATION
NUMBER NUMBER VERSION
• First Mass Production of Machine G0565920 B 1 st Mass 1.01
Production
• Firmware modified to make corrections for G0565920 C November 2000 1.02
the German language. production
• Does not exist in the field G0565920 D N/A 1.03
• Does not exist in the field G0565920 E N/A 1.04
1. Firmware modified to improve print quality G0565920 F December 2000 1.05
when image data is printed using the PCL6 production
driver.
NOTE: This occurs only in the following
condition.
• When printing image data
• When using the PCL6 driver

2. New feature added in the user mode.

“Curl Prevention” mode is added in the user
mode. (Curl Prevention: User mode/
Maintenance). Please note that the function
of this mode is the same as the “Curl Control”
in the printer engine service mode. It lowers
the fusing temperature to prevent paper from
curling. Advise customer to use this mode
when paper jam occurs during duplex rear
side printing.
NOTE: When this mode is switched on, the

Service
Tables
“Curl Control” in the service mode is
also switched on.

Symptom:
In PCL printing, if data exists over the bottom
edge of the printable area, the machine
freezes, displaying "Processing" and
operation will no longer be possible.
Condition:
Printer driver is not being used
Print data exists on the bottom edge of the
printable area (at 4.2mm)

Action:
Update the controller firmware.

SM 5-23 G056/G058
FIRMWARE HISTORY Rev12/2002

G056/G058 CONTROLLER FIRMWARE MODIFICATION HISTORY

PART SERIAL FIRMWARE
DESCRIPTION OF MODIFICATION
NUMBER NUMBER VERSION
Corrects the following: G0565920 G Does not exist in 1.06
• In rare cases with graphic images, a dark the field
band(s) appears or part of the image
becomes black on prints.
Corrects the following: G0565920 J February 2001 1.08
• Modified so the machine can be used production
with Axis print servers.
• Modified to correct Polish and

⇒
Portuguese langauage errors.
New feature added to User Mode: G0565921 A August 2001 1.11
production
User mode: Paper size error detection On/Off
The machine ignores paper size errors and
continues printing.

To enable this feature:

Press “Enter”, “Escape”, then “Menu” to enter
the user mode.
Use the “Up/Down arrow” keys to scroll
through the menu listing.
“Paper size errors” (Ppr. Size Errors) appears
under the “Maintenance” category.

User Mode Counter (Meter-charge mode must be "On")

Sample Print (optional HDD required)
Locked Print (optional HDD required)
Paper Input

List/Test Print
Maintenance Image Density
Registration
HDD Format (optional HDD required)
Menu Protect

Paper Size Error

System

Note: “Menu Protect” and “Paper Size Error”

appear on the display only when the “Enter”
then “Escape” keys are pressed prior to
pressing the “Menu” key.
Change in specification: G0565921 C December 2001 1.13
• New feature added so that the controller production
can detect the individual codes in the
data headers of a print job sent with both
PCL and PS codes, thereby allowing the
machine to switch between the PDLs
(PCL/PS) accordingly.

G056/G058 5-24 SM
 FIRMWARE HISTORY

G056/G058 CONTROLLER FIRMWARE MODIFICATION HISTORY

PART SERIAL FIRMWARE
DESCRIPTION OF MODIFICATION
NUMBER NUMBER VERSION
Corrects the following: G0565921 D February 2002 1.14
• While downloading PS fonts to a machine production
with the HDD option installed, the correct
PS serial number cannot be output.
Corrects the following: G0565921 E March 2002 1.15
• When printing in duplex, the last odd production
page is printed onto the reverse side of
the last sheet (machine will now feed all
sheets through the duplex unit to ensure
the last image appears on the front side).
With this version onward, please set
controller Bit SW2 bit 4 to “1” (On).

• Change in Specification:
Added Euro Symbol Sets PC858, Latin 9,
and Roman 9 for display of the Euro
currency symbol.

Service
Tables

SM 5-25 G056/G058
 TECHNICAL SERVICE BULLETIN
BULLETIN NUMBER: G056/G058/G073/G074 – 014 01/22/2003
APPLICABLE MODEL:
GESTETNER – P7126/7126N
RICOH – AFICIO 2610/2610N
SAVIN – MLP26/MLP26N

SUBJECT: SERVICE MANUAL – INSERT

Note: This copy is intended as a master original

GENERAL:
for reproduction of additional bulletins.

!
The Service Manual pages listed below must be replaced with the pages supplied. Each bulletin package

MANUAL
SERVICE
contains 1 set of replacement pages.

PAGES:

The revised areas have been highlighted by an arrow ⇒.

• 4-2 and 5 Updated Information (Controller SC Code Descriptions)

Copyright  2003 RICOH Corporation. All rights reserved.

SERVICE CALL CONDITIONS Rev. 01/2003

4.1.2 CONTROLLER SC CODE DESCRIPTIONS

The following table describes the controller error codes. These codes are displayed
at power-on, or after the power-on self diagnostic test, if an error occurs.
Important: Always try turning the main switch off and on and check if the problem
persists.

SC Level Symptom Possible Cause/Required Action

640 B Controller to engine communication error.
Checksum error detected • Defective controller
between the controller and • Defective engine board
the engine board. 1. Check the connection between the
controller and the engine board.
2. Replace the engine board if the error is
frequent.
3. Replace the controller board if the error is
frequent.
641 B Controller to engine communication error.
The controller receives no • Defective controller
response from the engine • Defective engine board
board. 1. Check the connection between the
controller and the engine board.
2. Replace the engine board if the error is
frequent.
3. Replace the controller board if the error is
frequent.
670 B Engine start-up error
The ready signal from the • Defective engine board.
engine board is not detected. Replace the engine board.
671 B Engine board mismatch error
Engine board and controller • Wrong engine board installed.
mismatch detected. • Wrong controller board installed.
Check the type of engine board and controller
board.
800 B Video data error
• Defective controller
• Defective engine board
1. Check the connection between the
controller and the engine board.
2. Replace the engine board if the error is
frequent.
818 B System timeout error
System program timeout • Defective controller
error detected.
⇒
Replace the controller if it occurs frequently.
819 B Kernel abnormal end error
A HDD error or a software • HDD Error
error has occurred, terminating Software application error RAM shortage.
the SCS process, gwinit
process, and finally the kernel
program. A system process
has exhausted the RAM.

G073/G074 4-2 SM
Rev. 01/2003 SERVICE CALL CONDITIONS

SC Level Symptom Possible Cause/Required Action

863 B HDD data unable to read
Data stored in the HDD • Defective HDD
cannot be properly read. 1. Check the HDD connection.
2. Reformat the HDD.
3. Replace the HDD.
864 B HDD data access error
HDD access error detected. • Defective HDD
Replace the HDD.
865 B HDD access error
An error detected during • Defective HDD
HDD operation. Replace the HDD.
990 B Unexpected software error
Unexpected software error • Defective controller
detected. Replace the controller if the error is frequent.
991 B Unexpected software error
Unexpected software error The machine does not stop and the SC code
detected, which does not is not displayed. The machine automatically
affect operation of the recovers.
machine. However, the SC code is logged in the

shooting
Trouble-
engine summary sheet (SMC).
⇒ 998 B Application Start Error
After power on, the Software defective.
application does not start An option required by the application (RAM,
within 60s. (All applications DIMM, board) is not installed
neither start nor end
normally.)
999 B Software update error
Software updating failed. Try downloading the controller firmware
again.

SM 4-5 G073/G074
 TECHNICAL SERVICE BULLETIN
BULLETIN NUMBER: G056/G058/G073/G074 – 015 01/29/2003
APPLICABLE MODEL:
GESTETNER – P7126/7126N
RICOH – AFICIO 2610/2610N
SAVIN – MLP26/MLP26N

„
Note: This copy is intended as a master original

SUBJECT: NEW WIRELESS LAN OPTION

INFORMATION
GENERAL
for reproduction of additional bulletins.

GENERAL:
This Technical Service Bulletin has been issued to announce the action required when installing the new
Wireless LAN option Interface Unit Type A: G373. The IC chip on the new wireless LAN option has been
changed (the old chip was discontinued), making it necessary to update the controller firmware to version
1.07 (P/N G0735900G) or newer when installing the new wireless LAN option on the G073 or G074. This is
because there is no interchangeability between the new option and the previous controller firmware versions.
Controller firmware version 1.07 or newer will work with either the current or new wireless LAN options. Also,
version 1.07 has been applied to the production line from October ’02.

NOTE:
1. Both wireless LAN options are compatible with all versions of engine firmware.
2. If the new wireless LAN option is installed on a machine with controller firmware older than version
1.07, the following message will be displayed on the LCD:

Hardware Problem
IEEE 802.11b

The latest firmware version can be downloaded through the Technology Solution Center FTP Site
http://tsc.ricohcorp.com/.

NOTE: Refer to Facts Line Bulletin # FL002 and Publication Bulletin #023 for more information about the
FTP Internet Web Site.

Copyright  2003 RICOH Corporation. All rights reserved.

 TECHNICAL SERVICE BULLETIN
BULLETIN NUMBER: G056/G058/G073/G074 – 016 02/12/2003
APPLICABLE MODEL:
GESTETNER – P7026/7026N
RICOH – AFICIO AP2600/2600N
SAVIN – SLP26/SLP26N

SUBJECT: FIRMWARE MODIFICATION

Note: This copy is intended as a master original

GENERAL:

FIRMWARE
for reproduction of additional bulletins.

The latest firmware version can be downloaded at the Technology Solution Center FTP Site
http://tsc.ricohcorp.com. Be sure to check the README file for important notes and explanations.

NOTE: Refer to Facts Line Bulletin # FL002 and Publication Bulletin #023 for more information about the
FTP Internet Web Site and EPROM/Flash Card Exchange program.

G056/G058 CONTROLLER FIRMWARE MODIFICATION

FIRMWARE SERIAL FIRMWARE
DESCRIPTION OF MODIFICATION
LEVEL NUMBER VERSION
Corrects the following: G0565921F Dec. ’02 1.17
production
Form Lines value (under PCL Menu) change
after rebooting the Machine.
Response to PJL INFO CONFIG command
does not include serial number.
The print may stop while processing a file
when using "INFICO".

Copyright  2003 RICOH Corporation. All rights reserved.

 TECHNICAL SERVICE BULLETIN
BULLETIN NUMBER: G056/G058/G073/G074 - 017 02/18/2003
APPLICABLE MODEL:
GESTETNER –7126/7126N
RICOH – AFICIO 2610/2610N
SAVIN –MLP26/MLP26N

SUBJECT: FIRMWARE MODIFICATION

Note: This copy is intended as a master original

GENERAL:

„
for reproduction of additional bulletins.

FIRMWARE
The latest firmware version can be downloaded at the Technology Solution Center FTP Site
http://tsc.ricohcorp.com. Be sure to check the README file for important notes and explanations.

NOTE: Refer to Facts Line Bulletin # FL002 and Publication Bulletin #023 for more information about the
FTP Internet Web Site and EPROM/Flash Card Exchange program.

G073/G074 PRINTER CONTROLLER FIRMWARE MODIFICATION

FIRMWARE SERIAL FIRMWARE
DESCRIPTION OF MODIFICATION
LEVEL NUMBER VERSION
Firmware modified to correct the following: G0735900 H December 1.08
2002
• Form Lines value (under PCL Menu) change after
Production
rebooting the Machine.

• Response to PJL INFO CONFIG command does not

include serial number.

• The print may stop during the processing of the file

when using "INFICO".

• Wrong suffix of the firmware printed on the

Configuration Page

Copyright  2003 RICOH Corporation. All rights reserved.

 TECHNICAL SERVICE BULLETIN
BULLETIN NUMBER: G056/G058/G073/G074 – 018 03/05/2003
APPLICABLE MODEL:
GESTETNER – P7126/7126N
RICOH – AFICIO AP2610/2610N
SAVIN – MLP26/MLP26N
Note: This copy is intended as a master original

SUBJECT: FONT ROM ON THE CONTROLLER BOARD

for reproduction of additional bulletins.

„
GENERAL:

PARTS
The font ROM on the controller board has been modified in order to print the Euro currency symbol. It is not
necessary to replace the Controller PCB and Rom if the customer is not printing Euro fonts with PS. For
more details see Publications Bulletin PUB(C) – 045. The following parts updates are being issued for all
G073/G074 Parts Catalogs.

REFERENCE
OLD PART NO. NEW PART NO. DESCRIPTION QTY INT PAGE ITEM
G0735712 G0735713 Controller Board – G073 Model 1 1 23 5
G0745712 G0745713 Controller Board – G074 Model 1 1 23 5
G0735712 G0735713 Controller Board – G073 Model 1 1 28A *
G0745712 G0745713 Controller Board – G074 Model 1 1 32A *
G0565901 Mask ROM - PCL
1 1 28A 1
G0565903 Mask ROM – PCL/Euro
G0565901 Mask ROM - PCL
1 1 32A 1
G0565903 Mask ROM – PCL/Euro

NOTE: This only applies to models G073/G074 models.

INTERCHANGEABILITY CHART:
OLD and NEW parts can be used in both OLD and NEW parts CAN NOT be used in OLD machines.
0 NEW machines. 2 OLD parts can be used in OLD and NEW machines.
NEW parts can be used in OLD and NEW machines. OLD parts CAN NOT be used in NEW machines.
1 OLD parts CAN NOT be used in NEW machines. 3 NEW parts CAN NOT be used in OLD machines.
Must be installed as a set on units manufactured prior to the S/N cut-in. On units manufactured after the S/N cut-in or
3/S previously modified, use the new part numbers individually.

Copyright  2003 RICOH Corporation. All rights reserved.

 TECHNICAL SERVICE BULLETIN

BULLETIN NUMBER: G056/G058/G073/G074 – 019 04/14/2003

APPLICABLE MODEL:
GESTETNER – 7126N/7126
LANIER - AP2610N/AP2610
RICOH - AFICIO AP2610N/AP2610
SAVIN – MLP26n/MLP26

SUBJECT: SERVICE MANUAL - INSERT

The Service Manual pages listed below must be replaced with the pages supplied.

!
The revised areas have been highlighted by an arrow ⇒.

MANUAL
SERVICE
PAGES:

• 5-2 Updated Information

Copyright  2003 RICOH Corporation. All rights reserved.

 PRINTER CONTROLLER SERVICE MODE Rev. 04/2003

5.1.2 BIT SWITCH PROGRAMMING

Refer to section 5.2.2 of the service manual for the base model (G056/G058) for
how to program bit switch settings.

Bit Switch 01 - Not used (do not change any of these settings)

Bit Switch 02
No Description Function
0-3 Not used Do not change the setting.
Treatment of the last page 0: The last page is not fed through the duplex unit, so
when printing a job with an the last page faces the opposite way from other pages
odd number of pages using in the job.
the duplex unit 1: The last page is fed through the duplex unit, so the
4 0: (default): Last page not last page faces the same way as other pages of the
fed through the duplex unit job.
1: Last page fed through Set this switch to “1” when the customer wishes the last
the duplex unit page to be facing the same way as the other pages.

5-7 Not used Do not change the setting.

⇒ Bit Switch 03
No Description Function
0-2 Not used Do not change the setting.
CAD printing line widths 0: CAD printing line widths is OFF.
0: OFF (default): 1: CAD Printing line widths (255 pens)
1: ON - CAD Printing line Set this switch to “1” when the customer wishes to print
3
widths (255 pens) HP G/L2 files correctly. (Requires controller firmware
version 1.09 or newer.).

4-7 Not used Do not change the setting.

Bit Switch 04 - Not used (do not change any of these settings)

G073/G074 5-2 SM
 TECHNICAL SERVICE BULLETIN

BULLETIN NUMBER: G056/G058/G073/G074 – 020 04/15/2003

APPLICABLE MODEL:
GESTETNER - P7026/P7026N
LANIER - N/A
RICOH - AFICIO AP2600/AP2600N
SAVIN - SLP 26/26N

SUBJECT: SERVICE MANUAL - INSERT

The Service Manual pages listed below must be replaced with the pages supplied.

!
The revised areas have been highlighted by an arrow ⇒.

MANUAL
SERVICE
PAGES:

• 5-3 Updated Information (Bit Switch Programming)

Copyright  2003 RICOH Corporation. All rights reserved.

Rev. 04/2003 PRINTER CONTROLLER SERVICE MODE

5.2 PRINTER CONTROLLER SERVICE MODE

5.9.1 SERVICE MODE MENU (‘1. SERVICE MENU’)
Service
Description Function
Mode
BitSw#1 Set Bit switch Adjusts bit switch settings.
settings Note: Currently the bit switches are not being used.
Clear Setting Initializes the Initializes settings in the “System” menu of the user mode.
system settings
Service Print Controller Prints the service summary sheet (a summary of all the
summary print controller settings).
Disp Version Display Displays the version of the controller firmware.
controller

5.9.2 BIT SWITCH PROGRAMMING

NOTE: Currently, the bit switches are not being used.

1. Enter the SP mode, select “Service Menu”, then press Service Menu
[Enter] twice. BitSW

2. Select #1, #2, #3, or #4 for the desired bit switch, then BitSW
press [Enter]. <BitSW#1>
• [V] [W]: Move to the next switch.

3. Adjust the bit switch using the following keys. Sw#1 00000000

Service
Tables
• [V] [W]: Move to the next bit. Bit0 _
• [Escape]: Exit without saving changes.
• [Enter]: Exit and save changes.
NOTE: The left digit on the display is bit 7 and the right digit is bit 0.
4. Press [Enter] to save changes and exit.
⇒ Bit Switch 01 - Not used (do not change any of these settings)

Bit Switch 02
No Description Function
0-3 Not used Do not change the setting.
Treatment of the last page 0: The last page is not fed through the duplex unit, so the
when printing a job with an last page faces the opposite way from other pages in the
odd number of pages using job.
the duplex unit 1: The last page is fed through the duplex unit, so the last
4
0: (default): Last page not page faces the same way as other pages of the job.
fed through the duplex unit Set this switch to “1” when the customer wishes the last
1: Last page fed through the page to be facing the same way as the other pages.
duplex unit
5-7 Not used Do not change the setting.

Bit Switch 03 - Not used (do not change any of these settings)
Bit Switch 04 - Not used (do not change any of these settings)

SM 5-3 G056/G058