CHISDANY PEREZ
“We are what we repeatedly do. Excellence then, is not an act, but a habit”
-Aristotle
[email protected]
Chisdany Perez
Yonkers, New York
347-561-2004
[email protected]
Greetings,
With great willingness, I am applying for a position that was advertised on the
company website. I believe that my education, skill-set, and experience make me a suitable
candidate for this vacancy. During my career, I have gained a specialist’s understanding in
recruiting, training and managing employees to provide exceptional resident services.
Excellent business mathematics, written, and verbal communication skills
Knowledge of the latest Microsoft Windows software
Fluent in Epic Systems, Athena Health, Dentrix, and Athena One Dental software
Records show ability to maintain precise records
Adept at building strong, cross functional partnerships
Proficient in Spanish – reading, writing, and speaking
Understanding of common healthcare terminology and industry jargon
Strong grasp of current regulatory policies and compliance laws (such as HIPAA)
Familiarity with budgeting software and business operations
Proficiency in regularly surpassing demanding performance goals
A passion and drive for learning new things and leading others
Ability to troubleshoot and resolve issues within a timely manner
In addition, my strong interpersonal and organizational skills demonstrate that I can
produce the best results. Proactive, innovative and highly influential, I am seeking a
challenging but rewarding position, which is why I was naturally drawn to this exciting
opportunity.
It would be a pleasure to discuss my qualifications with you and answer any questions you
may have about my resume, which is embedded below. The best way to reach me is by cell
347-561-2004 after 9am. I look forward to putting my skills and assets to use within the
company.
Sincerely,
Chisdany Perez
Chisdany Perez
Chisdany Perez
Yonkers, New York
347-561-2004
[email protected]
Possessing more than 10 years of experience working in diverse medical professions, I have
gained extensive insight within this field. My key competencies include, but are not limited
to, maintaining health records, risk assessments, business strategies and quality assurance
for all patient care matters.
Healthcare
Delivered effective onboarding and training to new and existing employees and cross-
trained staff members in other job roles to maximize coverage.
Delegated tasks to staff members, monitored completion of all duties and provided
support to enhance performance.
Managed daily operations of 30-person clinic supporting approximately 200 patients
per week.
Conducted frequent clinic walk-throughs to maintain safe work environment.
Coordinated with healthcare professionals to verify proper implementation of patient
treatment plans.
Created and implemented policies to improve operational efficiency and patient care
quality.
Analyzed and reported patient data to identify areas of improvement and facilitate
decision-making.
Liaised with health insurance companies to process insurance claims and maximize
reimbursements.
Kept detailed records of customer interactions and actions taken including –
transactions, comments, inquiries and complaints.
Escalated unresolved issues to the appropriate member of Administration, while
communicating and coordinating with other departments as needed.
Law
Completed weekly audits to correct errors and ensures accuracy of hours and codes.
Created COGNOS reports as needed; prepared spreadsheets and posts miscellaneous
activities to the general ledger from various system applications.
Calculated court-ordered deductions for garnishments, tax levies, student loan
defaults, bankruptcies and child support and notified the employer.
Prepared legal correspondence and wrote professional letters for legal assistants and
attorneys.
Filed documents with courts on behalf of attorney.
Transcribed legal documents and phone conversations.
Created, indexed, and maintained client binders.
Completed data entry of legal documents into electronic filing systems.
Chisdany Perez
Yonkers, New York
347-561-2004
[email protected]
Work Experience
February 2018 – Present
Union Community Health Center
Dental Clinic Supervisor 2018
August 2015 – September 2017
Law Office of Matthew Marchese
Legal Secretary 2015
Education
December 2023, CUNY School of Professional Studies
Bachelor of Science in Health Services Administration
June 2021, Bronx Community College of The City University of New York
Associate of Science in Public Health
References
Krystal Flores, Registration & Revenue MGR
Union Community Health Center – Bronx, NY
718-960-3473
[email protected]Joseph Lopinto, Cite Director
Union Community Health Center – Bronx, NY
212-581-6767
[email protected]Matthew Marchese, Attorney
Law Office of Matthew Marchese – Bronx, NY
718-904-0200
[email protected]
