Hardware

• Additional storage is provided through expansion modules (EBODs) associated with array

User Essentials modules (RBODs). All DXi6902 systems have at least one array module.
• Identify the ports on the node (these may vary depending upon selected options), array
modules, and expansion modules.
Review this document after your DXi6902 system has been installed. It will help you
• Identify the LEDs on the node, array modules, and expansion modules.
become familiar with your system. However, this document is not a substitute for
the DXi6902 User’s Guide or for Quantum training. • Identify the disk drives. DXi6902 systems use hard disk drives (HDDs) in the node for the
operating system, system software, and metadata. The HDDs in the storage arrays are used
Documentation and Training for bulk data storage. All drives are hot swappable, provided they’re replaced one at a time,
and RAID is allowed to rebuild after each replacement.
For information on configuring, operating, and maintaining your DXi6902, open a Web browser and
go to www.quantum.com/dxi6900docs. You will find product documentation, best practice guides, Power Switch LCD
how-to videos, and other product resources. & Indicator VGA Port Display 16 x 900-GB Hard Drives
For information about available training courses, go to
www.quantum.com/ServiceandSupport/StorageCareLearning/index.aspx.
Node Front
Licensed Features (without bezel)

On the DXi GUI, go to Utilities > License Keys and review the licensed features:
Pre-installed features:
2x10 GbE Ethernet Ports SAS Ports 4x8 Gb FC Ports
• Network Attached Storage (NAS): One of the options for presenting the DXi6902 to the host.
• OpenStorage Technology (OST): One of the options for presenting the DXi6902 to the host.
Specific versions of NetBackup and Backup Exec are required. For more details, refer to the
DXi-Series OST Configuration Guide (www.quantum.com/DXi6900docs). Node Rear
• Virtual Tape Library (VTL): One of the options for presenting the DXi6902 to the host. A license
for 160 virtual tape drives is installed.
• Backup Application Specific Path-to-Tape: Provides the ability to move data to physical tape 2x8 Gb FC Ports USB Ports 3x1 GbE Power Supply 1 Power Supply 2
cartridges in an attached tape library, using a Fibre Channel connection. (not used) Ethernet Ports
• Deduplication: Enables data deduplication.
Array Indicator LEDs
• Replication: Enables replication to other DXi systems.
Array Module (RBOD) and
• Data-in-Flight Encryption: Enables use of AES encryption (128-bit or 256-bit) when sending Expansion Module (EBOD)
data to another system. (Not available in all regions.)
Twelve 4-TB Hard Disk
Licensed features included as a license certificate (these features require enabling for use): Drives in Dynamic Disk
Pool Configuration
• Data-at-Rest Encryption: For systems with SED-capable drives, the Data-at-Rest encryption
license may be installed. (Not available in all regions.)
• Storage Capacity: The default storage capacity of 17 TB is a pre-installed feature. Increased Mini-SAS Mini-SAS
storage capacity (in 17-TB increments) can be installed through a combination of additional Controller Connectors Controller Connectors
storage modules and storage license certificates. |O|O| |O|O|
Port 1 Port 2 Port 1 Port 2

System Serial Number

ID/ ID/

Array Module Rear

Diag Diag

If you contact Quantum Support, you will need your

system serial number. To locate the system serial
Power/Fan Canister Power/Fan Canister
number from the GUI, look at the Home page of the
Remote Management Console. It is also located on the SAS Connectors SAS Connectors
information tab that pulls out from the node front panel.
The system serial number includes the letters BVW. An
Port 1 Port 1

example system serial number is AV1414BVW00123. Expansion Module Rear

ID/Diag ID/Diag

To enable some licensed features, you will need a

license certificate and the system serial number
(DXi6902 User’s Guide, “License Keys” section).
Power/Fan Canister Power/Fan Canister

© 2014 Quantum | Information Solutions

*6-68165-01 A* DXi6902 6-68165-01 Rev A
 Basic Operations Status and Notifications / Alert Options
1. DXi6902 components (node and expansion modules) must be turned on and off in the order described • Set up Email notifications. Go to Configuration > Notifications > Email > Recipients (DXi6902
in the DXi6902 User’s Guide (refer to the “Turning On and Shutting Down the System” section). User’s Guide, “Notifications” section).
2. The default password for the Administrator user is password. Log in to the Remote Management • Set up SNMP. Go to Configuration > Notifications > SNMP (DXi6902 User’s Guide,
Console (Configuration > System > Security) to change this to the password of your choice (refer “Notifications” section).
to the DXi6902 Installation and Configuration Guide, “Performing Initial Configuration”). • Install and configure StorageCare Guardian. Product documentation and white papers are
located at www.quantum.com/ServiceandSupport/Services/GuardianInformation/Index.aspx.
StorageCare Guardian securely links Quantum hardware and the diagnostic data from the
Basic Configuration (Network, NAS, OST, Replication) surrounding storage ecosystem to Quantum’s Global Services Team for faster, more precise
root cause diagnosis.
The Configuration Wizards launch during the initial configuration, but you can use them
• Check the system status on the Home page (DXi6902 User’s Guide, “DXi6902 Home Page” chapter).
at any time by clicking the Wizards button from the DXi Main menu The Configuration
Wizards provide step-by-step instructions for setting up VTL, NAS, OST, replication, • Check Status from the main menu. Go to Status > Hardware. Storage array failures are
e-mail alerts, and technical support features such as registering your product. critical and must be addressed immediately to minimize the chances of data loss (DXi6902
User’s Guide, “DXi6902 Status” chapter).
You can find detailed descriptions of configuration processes in the DXi6902 User’s
Guide, “DXi6902 Configuration” chapter. • Review the Service Tickets. Click the Tickets button on the DXi banner in the remote
management console, or go to Alerts > Service Tickets. Follow the suggested actions (DXi6902
In addition to using the Wizards menu, you can configure network, VTL, NAS, OST,
User’s Guide, “DXi6902 Alerts” chapter).
replication, and space management settings from the DXi main menu by doing any of
the following:
• Edit Network Configuration. Go to Configuration > System > Network. Consult Troubleshooting and Help
your network administrator prior to changing any of this information.
• Configure VTL. Go to Configuration > VTL. Cartridge creation can vary, Before calling Quantum Support, review these FAQs:
depending on the backup application and settings used. However, as a general Question: How can I free up disk space on my DXi?
rule, make sure that there is sufficient media to hold the amount of backup data
for the required retention period, and use smaller-sized media (DXi6902 User’s Answer: There are multiple ways you can remove data from your DXi:
Guide, “Best Practices” section). • Delete data from your NAS share or VTL partition.
• Configure NAS. Go to Configuration > NAS. • Erase or re-label tapes from your backup application.
• Configure OST. Go to Configuration > OST. • Delete the virtual media altogether.
• Set up replication. Go to Configuration > Replication. Note: OST replication (optimized • If the DXi is a target system, delete replicated snapshots.
duplication) does not require the same setup as replication for NAS shares and VTL partitions After you take one or more of the previous actions, run space reclamation.
(DXi-Series OST Configuration Guide). Question: When should I schedule replication and space reclamation for best performance?
During replication, data is sent from one system (the source) to another system (the target), Answer: Optimize your performance by scheduling your backups, replication, and space
usually in another location. Sources send replicated data, consisting of unique blocks not already reclamation to run at different times throughout the day.
present at the target, to the target, as well as the metadata for the entire backup set.
Quantum recommends that you schedule replication to run after backups are complete (DXi6902 Question: How can I increase my deduplication ratio?
User’s Guide, “Adding or Editing a Scheduled Event” section). In addition, always replicate a new Answer: Optimize your deduplication ratio by disabling software compression, encryption, and
share or partition immediately after creating it. This establishes the initial data structure on the multiplexing in the backup application.
target system and greatly increases the speed of the first replication. Question: What should I do when my backups fail?
• Configure space reclamation. Go to Utilities > Space Reclamation to start, stop, or monitor space Answer: Backup jobs may fail for some of these reasons:
reclamation activities (DXi6902 User’s Guide, “Utilities” chapter). Go to Configuration > Scheduler
to configure a space reclamation schedule (DXi6902 User’s Guide, “Adding or Editing a Scheduled • The DXi ran out of space during the backup window.
Event” section). • Your backup host lost network connectivity to the DXi.
Space reclamation is the process used to delete blocks that are no longer referenced by metadata, • Your backup application may have crashed. Try re-running the backup.
returning capacity to the free space pool for future reuse. It’s a best practice to run/schedule
space reclamation on a daily basis. The operation can use a significant amount of CPU processing Here are some tips you may find helpful for troubleshooting:
and disk I/O. Avoid running or scheduling space reclamation during known backup periods. 1. Review the “Troubleshooting” chapter in the DXi6902 User’s Guide.
2. Search for solutions in the Knowledge Base at http://qsupport.quantum.com/kb/
Software Upgrades 3. Download log files. Technical Support will need these for troubleshooting.
• Utilities > Diagnostics > System Diag File > Generate New/Download Current
On the Home page of the GUI, in the field DXi6902, clicking • Utilities > Diagnostics > Storage Array Diag File > Generate New/Download Current
on the link for Software Upgrade will open the Software 4. Access eSupport by opening an Online Service Request at
Upgrade Utility window. Software upgrades can include https://onlineservice.quantum.com/OA_HTML/xxibu/jtflogin.jsp
new features, as well as bug fixes.
Configure the system to automatically check for software 5. Contact Quantum Support. In the U.S., call 800-284-5101 toll free. In Europe, call toll free
upgrades on a daily basis (DXi6902 User’s Guide, “Software +800-7826-8888 or direct +49 6131 3241 1164. For additional contact information, go to
Upgrades” section). If a software upgrade is available, you www.quantum.com/ServiceandSupport/Contacts/Index.aspx
will be notified by an admin alert, as well as by a Quick Tip
icon on the Home page.

© 2014 Quantum | Information Solutions

*6-68165-01 A* DXi6902 6-68165-01 Rev A