ELEVATOR MONITORING AND

CONTROL SYSTEM

M e l E ye
A l l T r a f f i c i n Y o u r H a n d s
 A l l T r af f i c
in Y o ur Ha nd s

Easy monitoring
MelEye of all elevators and escalators

MelEye closely observes the operational statuses of elevators and

Easy setting
escalators that handle continually changing passenger traffic. for optimum traffic flow

This allows building managers to rapidly respond to changing traffic

patterns, thus optimizing the performance of elevators and escalators and
maximizing the added value of the whole building. Easy analysis
of traffic statuses from various angles

You can easily access all the necessary traffic information.

 Easy monitoring of all elevators and escalators
You can easily access all the necessary traffic information.

Simple status display Instant recognition of trouble

The intuitively designed screen makes it possible to easily understand the status of
all elevators and escalators in the event of an emergency or failure.
Being able to more quickly respond to such problems can minimize the downtime
for the elevators and escalators in question.

Power failure Fire Earthquake Malfunction

Early detection of problems Resumption of operation

Reduced downtime

Congestion at a glance
The average waiting time for each elevator group is
presented in an easy-to-read graph.
You can check the average waiting time for a specified period of
time within the past 400 days including the day of the event.

Menu Graphical layout

Average waiting time

Easy analysis of traffic statuses from various angles Easy setting for optimum traffic flow
Solutions for efficient traffic flow in the building Simple operational settings on your screen
Operational information collected by MelEye can be used to analyze a building's traffic flow. Elevator operation modes can be changed remotely according to the traffic conditions.
This analysis can help to reduce congestion during a specific period of time as well as the waiting times for each floor. By eliminating the need for maintenance personnel to change the operation modes in person, MelEye is able to quickly improve transport efficiency.

A B C D A B C D
6F 6F
5F 5F
4F 4F
3F 3F Floor Lockout

MelEye solution Other solutions 2F 2F

1F 1F

One of the cars runs from the

bottom floor directly to the Bank Separation
Staggering the office start
Prioritizing car allocation times or lunchtimes, etc. to Encouraging passengers top floor to reduce congestion
to congested floors lessen peak traffic to use the stairs instead
on the bottom floor.

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 Specifications
Main Functions Number of Elevators and Escalators Connected to MelEye
Application
Classification Function Description Elevators Escalators Elevators only Up to 32 groups / 96 units

MONITORING Status monitoring Monitors the following. Escalators only Up to 30 units

· Alarm
· Elevator Elevators : Up to 32 groups / 96 units
· Status Both elevators and escalators Escalators : Up to 30 units
· Escalator/Moving Walk S S Note: If the number of groups or units to be installed exceeds the numbers shown above, a separate network connection is required.
Please consult our local agents for details.

OPERATION SETTING *1 Special operation Controls or schedules the following special

Equipment Specifications
control operations*2 manually via a computer:
· NS Floor Lockout Device Specification
· RCS Out-of-service − Remote
Computer · CPU: Intel Core i5 or greater
· RET Return Operation
· Main memory: 8.0 GB or more
· BSO Bank-separation Operation
· DPS Down Peak Service
O · HDD: 100 GB or more
· IUP Intense Up Peak Monitor 23” or more wide display [Resolution: 1920 × 1080]
· LTS Lunchtime Service
· TFS Main Floor Changeover Operation Hub 10BASE-T / 100BASE-TX
· UPS Up Peak Service Printer Page printer (optional)
· VIP-S VIP Operation
Notes: 1. The specifications listed above are the minimum requirements for MelEye.
Emergency Controls the following emergency operations: 2. Depending on the monitoring functions or the number of elevators/escalators, the capacities listed above may need to be increased.
operation control · OEPS Operation by Emergency Power Source 3. Provision of power supplies is not included.
· FER Fire Emergency Return 4. Workstation furniture, such as desks and chairs, needs to be prepared by each customer.
· EER Earthquake Emergency Return O 5. Power supply source in case of power failure needs to be provided by each customer.

ANALYSIS Traffic Collects statistics on the number of calls, the average System Configuration
waiting time and the long wait rate over the past 400 days
and displays the data for a specified period of time, O*3
up to 31 days for average waiting time or 24 hours
for other items, in a spreadsheet or histogram.

Playback Replays the operational events during a specified

period in the past 400 days. Elevator controller Escalator controller
O RS-422 Parallel line

Interface box
HISTORY Alarm History Displays the alarm logs for the past 400 days and
stores the logs in CSV format on the hard drive. Ethernet
S S

Operation History Displays the operation change logs for the past
Client computer (server and controller* 1)
400 days and stores the logs in CSV format on the
hard drive. S *4 Ethernet
Equipment installed if necessary

Hub
GRAPHIC Building layout Displays the locations of the grouped elevators
(2D/3D graphic) and escalators in the building and highlights the Ethernet Ethernet Ethernet
elevators and escalators having any type of problem.

O O
Client computer* 2 Page printer
(Optional) (Optional)

Notes: *1. A computer connected to the MelEye system can control the special and emergency operations of the elevators.
Notes: *1. Scheduled operation is not available during emergency operations and some special operations. S : Standard *2. The maximum number of additional computers is two devices.
*2. These are some of the options available. For other special operations, please refer to our product brochures.
*3. Traffic analysis is not available for the elevators with the features below. O : Optional
Destination Oriented Allocation System (DOAS) Bank-separation Operation (BSO) : Not applicable
*4. If the special operations and emergency operations are not controlled by MelEye, the operation change logs are not stored.

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 Our elevators, escalators and building management systems are always
evolving, helping achieve our goal of being the No.1 brand in quality.
In order to satisfy customers in all aspects of comfort, efficiency and safety while realizing a
sustainable society, quality must be of the highest level in all products and business
activities, while priority is place on consideration for the environment.
As the times change, we promise to utilize the collective strengths of its advanced and environmental
technologies to offer its customers safe and reliable products while contributing to society.
* Quality in Motion is a trademark of Mitsubishi Electric Corporation.

Mitsubishi Electric Building Solutions Corporation Inazawa Building Systems Works has acquired ISO 9001 certification from the International
Organization for Standardization based on a review of quality management. The plant has also acquired environmental management system
standard ISO 14001 certification.

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Revised publication effective Aug. 2024.

Superseding publication of GC001-A INA-2302.
Specifications are subject to change without notice.

GC001-B INA-2408 Printed in Japan (MEE) 2024 Mitsubishi Electric Building Solutions Corporation