The benefits of online crowdfunding for fund-seeking business ventures
Pre-print version
Main message of the paper
Crowdfunding through the Internet, a new fundraising technique for small
business ventures, can benefit fund-seeking companies by: helping to
overcome funding difficulties; providing value-added involvement; facilitating
access to further funding; providing publicity and contacts; and enabling
fundraising with only limited or no loss of control and ownership.
Authors
Stephanie A. Macht
Newcastle Business School, Northumbria University
Jamie Weatherston
Newcastle Business School, Northumbria University, City Campus East,
Newcastle upon Tyne, NE1 8ST, United Kingdom
Telephone: +441912437179
Fax: +441912273083
E-mail: [email protected]
J.E.L. Classification Code
G23; G24; G29
1
E.F.M. Classification Codes
800; 810
Key Points
1. Crowdfunding through Internet platforms is a new phenomenon, allowing
small business ventures to raise capital from a large number of private
individuals, the so-called ‘crowdfunders.’
2. Crowdfunding can offer a variety of financial and non-financial benefits to
fund-seeking business ventures.
3. Financially, it helps small companies to overcome funding difficulties and
it facilitates access to further financiers, while at the same time allowing
businesses to raise capital with limited or no loss of ownership and
control.
4. In terms of non-financial benefits, crowdfunders can provide value-added
involvement and feedback, while also creating publicity and public
awareness of the business, thus providing new potentially useful
contacts to the business.
Introduction
It is widely known that small businesses are important contributors to the UK
economy. It is also established that young and growing businesses need
access to finance in order to fulfil this important role. However, especially in
recent years, many small businesses have been and are still facing substantial
difficulties in raising outside capital – this is true for both debt and equity
2
(Cressy, 2012). There is considerable interest in policy, practice and academia
to explore ways of overcoming these so-called ‘funding gaps’ (Department for
Business, Innovation and Skills, 2012).
‘Crowdfunding’ through the Internet is a relatively new fundraising
mechanism that can have the potential to help small, young businesses
overcome funding gaps (Van Wingerden and Ryan, 2011). Recently,
crowdfunding has rapidly gained substantial public exposure, particularly
following the launch of an estimated 500 Internet crowdfunding platforms, most
of which are located in the US and the UK (Avery, 2012). These platforms allow
small and young businesses to raise capital, for instance, in the form of
donations, loans or equity, from a large number of unrelated individuals (the
‘crowd’) (Belleflamme et al., 2012; Collins and Pierrakis, 2012). Despite this
increasing publicity, a recent survey showed that over two thirds of small
businesses in the UK are entirely unaware of the concept of crowdfunding
(Moules, 2012).
As will be explained further below, crowdfunding can be used by businesses
requiring small to modest amounts of capital. This often, but not exclusively,
refers to businesses in their seed, start-up and early stages, after they have
exhausted founders’, friends’ and families’ investments but before being
established enough to attract Venture Capital1 or bank loans2. There are other
funding sources, which invest similar amounts into businesses in their early
1
Venture Capitalists tend to not be interested in small, young businesses. On average, they
invest £1m to £2m, whereby their minimum investment tends to be around £100,000 (Pierrakis,
2010).
2
Banks tend to not be interested in small, young businesses because they are not risk takers;
small, young businesses, however, pose much risk to lenders because of their lack of track
record, credit and trading history, and collateral (Mittel and Kraus, 2011)
3
stages of development; particularly Business Angels3 come to mind (Ramadani,
2009). However, they are not enough to bridge the funding gap between
internal (founders, friends and families) and formal external (Venture Capital
and banks) investors (Collins and Pierrakis, 2012).
There is much debate about crowdfunding in the media and amongst
practitioners, but to date, academic literature in this emerging field is virtually
non-existent, consisting of only a very small number of published articles and
working papers. Due to the newness of this funding source, little is known about
it and entrepreneurs, who are thinking about using crowdfunding, have only a
very limited amount of literature at their disposal on which to base their
decisions. On the academic side, the newness of the field results in a plethora
of potential research avenues, all of which require exploration and subsequent
theorising and explanation.
It is on this basis that this article explores the current state of literature in the
field of crowdfunding in order to describe this funding source and to provide an
exploratory summary of its benefits and drawbacks for fund-seeking business
ventures. In achieving this purpose, this article aims to serve two main
audiences:
1. Practitioners, especially fund-seeking entrepreneurs. The review of the
current knowledge within the field of crowdfunding aims to educate
entrepreneurs by providing them with an overview of this new funding
source, thus increasing the number of small businesses knowledgeable
3
Business Angels are high net-worth, private individuals, who invest modest to large amounts
(that is, around £25,000 to £200,000) of their own money into small, young, unquoted business
ventures (Avdeitchikova et al., 2008; Mason and Harrison, 2011); they do not have any
friendship or family relationship with the entrepreneurs they fund (Mason and Harrison, 1996).
4
about crowdfunding. More importantly, this article aims to present a
framework of crowdfunding benefits, which helps entrepreneurs
understand the advantages (and disadvantages) of this source of capital.
This will support their decision making when considering crowdfunding.
2. Researchers/academics. The review of the current state of knowledge in
the field of crowdfunding aims to serve as an exploratory and descriptive
basis, upon which researchers can build further explorations of various
aspects of this emerging field of study. Moreover, the framework of
crowdfunding benefits presented in this article constitutes a very early
and tentative attempt at developing a theoretical framework in the field,
which can also be used as a starting point for further study.
The remainder of this article proceeds as follows: next, we briefly present the
definition and origins of crowdfunding, while also outlining the reasons why it
emerged as a new funding source. This is followed by an overview of how
crowdfunding works and a more detailed description of what it is. Subsequently,
this article uses a framework of investor benefits (Macht and Robinson, 2009) to
explore the benefits of crowdfunding for business ventures; we amend the
framework in light of the specific benefits of crowdfunding. The article then
outlines the drawbacks of crowdfunding, before presenting a summary and
conclusion, which illustrates the article’s contributions to practice and academia.
Crowdfunding: origins, definition and reasons for emergence
Crowdfunding is a fundraising technique, which allows businesses to obtain
capital from a large number of individuals from the general public, the ‘crowd’
5
(Belleflamme et al., 2012). Crowdfunding is one form of an activity called
‘crowdsourcing;’ in its offline version, crowdsourcing has been in existence for
centuries in a variety of different contexts, all of which refer to companies or
individuals using a large crowd of people to carry out certain tasks (Aitamurto,
2011). Due to the interactive nature of the Internet and the emergence of
various online social and professional networking platforms, crowdsourcing via
the Internet is being widely used by companies of all sizes. Kleemann et al.
(2008) described a number of crowdsourcing activities, including the following:
companies ask their customers to rate their purchases, for the purpose of
feedback to the companies themselves and to other (potential)
customers;
companies ask their customers to contribute to the design of new
products/services; and
customer-to-customer support, for instance, through interactive blogs.
All of these crowdsourcing activities require the crowd (mostly customers in
the case of crowdsourcing), to use the Internet to interact with the company and
one another in order to help the company carry out certain tasks. However,
none of these activities refer to fundraising or financial inputs.
A specific form of crowdsourcing, which has a strong financial element, has
been introduced in the creative and performing arts sectors (Aitamurto, 2011):
in 2006, the pioneer in this context was Sellaband (2012), which allowed
individuals to financially support the production of a band’s or an artist’s CD
(Kappel, 2009). In return, the funders would obtain some rewards, such as a
free copy of the CD or a small proportion of the sales revenue (Ordanini et al.,
6
2011; Schwienbacher and Larralde, 2010). Over the subsequent years, a
number of similar online platforms emerged, which also allow crowds to fund
the creative and performing arts. At the same time, the crowd-based fundraising
model’s applicability to businesses was explored, resulting in the launch of a
number of online platforms aimed at raising funds for business ventures, not
necessarily within the performing and creative arts (Ordanini et al., 2011). The
term ‘crowdfunding’ was coined to describe the application of the Internet
crowdsourcing concept to the fundraising activity, for both creative projects and
businesses. Lambert and Schwienbacher (2010, p. 6) provided the first
academic definition of crowdfunding:
“an open call, essentially through the Internet, for the provision of
financial resources either in form of donations or in exchange for some
form of reward and/or voting rights in order to support initiatives for
specific purposes.”
Although this definition explicitly mentions the Internet as the basis for
crowdfunding, the fact that crowdsourcing has existed for hundreds of years
shows that it is possible to solicit the contribution (including financial
contribution) of large crowds of people on an offline basis. However, due to the
recent emergence of online crowdfunding, this article focuses solely on
crowdfunding through the Internet. To be more precise, we investigate
crowdfunding for business ventures, rather than artistic projects and in so doing,
we consider any form of investment in said ventures, be it donations, lending or
equity (Collins and Pierrakis, 2012).
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Marsden (2011) described online crowdfunding as a legal minefield. In the
UK, the regulatory environment in the area of equity investing creates barriers
for crowdfunding as businesses are only allowed to use open-calls for equity if
they address them to sophisticated investors (for example, Business Angels) or
if their offering is approved by a person authorised by the Financial Services
Authority (Collins and Pierrakis, 2012). The regulation of open calls for non-
equity investments is less stringent but the Financial Services Authority (2012)
nevertheless cautions non-sophisticated crowd investors against providing
crowdfunding.
Despite being such a legal minefield, the idea of crowdfunding has extensive
potential to support small, young companies because the current financing
options available to them are insufficient to overcome the funding difficulties
they face. Business Angels have previously been mentioned as useful sources
of finance for small, young businesses, which have exhausted funds from
founders, friends and family but are unable to obtain capital from institutional
investors like Venture Capitalists or banks (Ramadani, 2009). Although
Business Angels invest similar amounts as can be raised through crowdfunding,
there are many and varied reasons why Business Angels are not sufficient to
overcome the funding gap for a majority of small companies. It is not the
purpose of this article to review all of these reasons in much detail, so that the
following are merely a brief overview of some of the key reasons why
crowdfunding emerged as an alternative source of capital to help bridge the
funding gap:
8
Business Angels require investees to demonstrate high growth potential
and therefore high return potential (Sohl, 1999; Wong et al., 2009). This
excludes lifestyle ventures, which have very limited growth potential, as
well as not-for-profit or some social enterprises, from attracting such
funding.
Resulting from strict and highly individual investment criteria (including,
amongst others: the aforementioned high growth potential; investors’
prior experience in the investee’s industry; etc.), Business Angels only
invest in very few of the businesses they come across. For instance,
Mason and Harrison’s (2008a) results showed that BAs only invest in 8%
of deals they encounter. This shows that even businesses with high
growth potential may not be successful in attracting angel funding if they
do not meet Business Angels’ specific criteria.
There are only around 20,000 to 40,000 Business Angels in the UK and
they all tend to favour investing in close geographic proximity to their
homes (Mason and Harrison, 2000). Moreover, since Business Angels
like to remain anonymous, it is difficult and time-consuming for
entrepreneurs to identify potential angel investors (Mason, 2007).
It is even more time-consuming and difficult to locate suitable Business
Angels as it is important that entrepreneurs and investors get along. This
is important because Business Angels tend to expect hands-on
involvement in their investee businesses and a lack of chemistry
between entrepreneur and angel can lead to friction and conflict
(Sweeting and Wong, 1997).
9
Entrepreneurs are frequently unwilling to give up ownership of their
ventures, so that it is often their decision to reject funding offers from
Business Angels if they are deemed to request too much equity (Mason
and Harrison, 1996). Along a similar line, Business Angels’ desire to
become (overly) involved in the business can also be a deal-breaker as
entrepreneurs may be concerned about investors interfering in their
business (De Noble, 2001).
Businesses may lack ‘investment readiness.’ This means that some
businesses could have the potential to be attractive to Business Angels
but they are not quite investable yet. Often, such businesses require a bit
more time and capital to develop certain areas, before becoming
interesting to Business Angels. Common areas of development refer to,
amongst others, the entrepreneur’s lack of management skills, unrealistic
forecasts, unfocused business ideas, and unclear business models.
Through added investment in the deficient areas, this can be remedied
but it means that such businesses often need additional capital and time
in order to become investment ready (Mason and Harrison, 2004).
Online crowdfunding: how does it work?
Entrepreneurs sign their business up to a crowdfunding site, which vets the
business and decides on whether to allow it to use the site for fundraising
(Collins and Pierrakis, 2012). Following a positive outcome of the vetting
process, the crowdfunding site publishes information about the business and
the investment opportunity it offers. This ‘pitch’ typically includes details about:
10
the target amount desired; the time by which the money needs to be raised; the
reason(s) why the capital is required; and the rewards to be offered to investors
in return for capital investment. Investors – the so-called ‘crowdfunders’ – also
sign up to the platform and can subsequently view the investment opportunities.
If they decide to invest, they use the platform to pledge however much capital
they wish to invest, whereby the amounts invested tend to be rather small,
theoretically as little as $1USD per investment (van Wingerden and Ryan,
2011).
Amounts pledged will show on the online platform, but only if the business
manages to raise the full target amount will the investment actually be made
(Kappel, 2009). Businesses, which are unsuccessful in raising the entire target
amount, will not be able to benefit from the pledges made until that moment – in
that case, pledges will be returned to investors (Collins and Pierrakis, 2012).
The investments are merely facilitated through the online platform, which
means that crowdfunding can be considered a direct investment from the crowd
into the business; this is in contrast to indirect investments, which may occur if
members of the general public provide capital into banks or funds, which will
then in turn make investments into businesses. However, despite this being a
direct investment, the contact between investor and investee tends to not be
direct as the online platform functions as an intermediary, facilitation and
communication tool (Lambert and Schwienbacher, 2010).
Crowdfunding: a review of literature
11
This section presents a review of literature relating to the concept of
‘crowdfunding’ by describing the investors, the investments and the investees.
Entrepreneurs can use this exploratory description to better understand this
novel type of funding, while researchers and academics can use it as a basis to
further investigate crowdfunding.
Amounts invested
Crowdfunding allows for very small investments, starting theoretically at
$1USD per investment. In Van Wingerden and Ryan’s (2011) US study, the
crowdfunders’ investment tended to be between $6USD and $50USD. In the
UK, there are no detailed statistics relating to all crowdfunding platforms, but
investment amounts typically quoted range from £10 (Watkins, 2012) upwards,
with some investors providing very large sums, such as Crowdcube’s4 largest
individual investment of £100,000 (Crowdcube, 2012).
Nature of the investor
Crowdfunding requires investment from a ‘crowd,’ which is a large group of
individual members of the general public (Schwienbacher and Larralde, 2010).
The investors in these cases are called ‘crowdfunders.’ They are private
individuals, who do not have a background as professional investors (with
exceptions, as it is conceivable that, for instance, high net-worth individuals or
Business Angels invest through crowdfunding platforms) (Ordanini et al., 2011).
4
Crowdcube is the UK’s first equity-based crowdfunding platform and its successes are widely
quoted in current research, case studies and media articles (for example, Collins and Pierrakis,
2012; Williams, 2012).
12
There is currently no research describing the typical crowdfunder but given
the wide spread of investment amounts indicated above, it is reasonable to
assume that any individual can be a potential crowdfunder. The only academic
piece of work describing some aspects of a crowdfunder’s profile is Van
Wingerden and Ryan’s (2011) thesis: 52% of crowdfunders are under the age of
35; just over 56% have provided crowdfunding only once or twice over the
preceding three months; and just under half rely on the views and decisions of
other crowdfunders when choosing their investees.
Geography
Agrawal and others (2011, p. 1) argued that “perhaps the most striking
characteristic of crowdfunding is the geographic dispersion of
investors.” Their findings stated that on average, entrepreneurs and investors
are 3,000 miles apart. It is interesting to compare this to Business Angels, who
typically invest within an hour’s drive from their home or work place (Harrison et
al., 2003) – crowdfunders, on the other hand, have less stringent geography-
related funding criteria and thus it is conceivable that crowdfunders may even
invest across borders.
Crowdfunders’ motivation to invest
According to Lambert and Schwienbacher (2010), around 22% of
crowdfunders do not obtain any form of reward in return for their capital – the
investment is a donation. However, the remaining 78% of crowdfunders obtain
rewards of various natures, for instance: equity in the business; cash rewards;
13
free access to the investee’s product or service; or an opportunity to have their
names associated with the investee. Aitamurto (2011) identified that
crowdfunders, who provide financial donations to journalistic publications, are
interested in supporting a specific cause, as opposed to obtaining monetary
return on investment.
Lambert and Schwienbacher (2010) suggested two further non-financial
motivations: feelings of personal gain, resulting from crowdfunders’
contributions to the success of the funded business(es); and social reputation.
The latter refers to crowdfunders’ desire to be perceived in a positive light by
others (Bénabou and Tirole, 2006), which can be achieved through contributing
to a worthwhile cause, such as investment in a small business. However, it is
reasonable to assume that other motivations, such as philanthropic or altruistic
reasons, as sometimes found in the motivation of Business Angel investors,
may also play a role (Sullivan and Miller, 1996).
Both Ward and Ramachandran (2010) and Van Wingerden and Ryan (2011)
researched aspects of the investment motivation and concluded that
crowdfunders take into consideration the decisions and actions of other
crowdfunders and investors in the same and related/similar ventures; for
instance, ventures that already have successfully raised some capital or
businesses similar to other successful ventures tend to be preferred. While this
does not explain the motivation of the first-mover, it suggests a certain
bandwagon effect in the motivation of the followers.
Value-added
14
Some other investors, including Business Angels, provide more than just
money – they also provide investee businesses with added benefits, such as
giving them access to their own network of contacts, becoming actively involved
in the business (for instance, as an advisor, mentor or sounding board), and
facilitating access to further financiers. This is called value-added because it
can add value beyond the financial investment, either through prior experiences
of relevance for their chosen investee businesses or through soft involvement,
which refers to people-centred, interpersonal and emotional support (Macht,
2011).
Due to crowdfunders being members of the general public, it is reasonable to
assume that some crowdfunders have relevant experience and contacts, which
can add value to their investee companies; however, at the same time, it is very
probable that many crowdfunders do not possess any value-adding attributes.
Schwienbacher and Larralde (2012) argued that almost two-thirds of
crowdfunders do not become actively involved in their investee companies but if
they do, then such involvement may be limited to providing feedback or being
allowed voting rights regarding further development of the products/services.
Nevertheless, Collins and Pierrakis (2012, p. 24) argued that crowdfunders can
provide the “wisdom of the crowd,” referring to their combined skills and
experiences.
A further value-adding capability of crowdfunding refers to much public
exposure of the business and an increase in awareness of its products/services
as a result of: the large amount of investors; the likelihood that they will use
15
word-of-mouth to promote their investee; and the fact that the crowd members
may feel like members of a tight-knit community (Belleflamme et al., 2012).
Target amounts sought by businesses
According to Schwienbacher and Larralde (2012), most companies
attempting to raise finance through crowdfunding seek small to modest amounts
of capital. Statistics from Crowdcube concur, showing that the average target
amount is £146,552, while the smallest amount raised to date was £12,000
(Crowdcube, 2012).
Nature of the investee
Schwienbacher and Larralde (2012) showed that companies from any
industry are able to use crowdfunding, although they stated that investees need
to be somewhat innovative in order to capture the interest from the general
public – this ‘innovativeness,’ however, is not further specified and it is
reasonable to assume that different crowdfunders will have different attitudes as
to what constitutes interesting and innovative. Crowdcube’s (2012) statistics
agree with this as they include various diverse industries, including consumer
products, financial services and internet/technology.
Lambert and Schwienbacher (2010) further identified that businesses with a
not-for-profit orientation tend to be substantially more successful in raising
capital from crowds than are for-profit organisations or businesses seeking
funding for specific projects only. Kappel (2009) argued that it is particularly, but
16
not exclusively, businesses without a solid track record that can benefit from
crowdfunding.
Overall, there appears to be no specific types of business, which are
excluded from being successful: it seems that any small business can
theoretically raise capital through crowdfunding, independent from its size,
stage of development, growth potential, innovativeness, return potential, or age.
Entrepreneurs’ motivations to seek crowdfunding
Lambert and Schwienbacher’s (2010) survey of crowdfunding-seeking
entrepreneurs identified three main motivations to use crowdfunding: to raise
finance; to create public exposure for the company or project; and to establish
whether the product/service will be accepted into the market once launched.
They also suggested that for some entrepreneurs, it may be the inability to raise
capital from the more established sources, such as Business Angels, Venture
Capitalists or banks, which forces them to use crowdfunding as the only
available alternative – this is a rather necessity-driven motivation.
Other entrepreneurs may deliberately select crowdfunding because they can
see the benefits this source can deliver over other established funding sources
(please see below for a detailed discussion of the advantages and
disadvantages of crowdfunding) or because they deliberately choose
crowdfunding alongside, before or after other types of finance to expand or
complete a certain fundraising target (Belleflamme et al., 2010).
Benefits of crowdfunding for capital-seeking businesses
17
This article aims to present the benefits of crowdfunding in the form of a
framework, which supports fund-seeking entrepreneurs with their decision
regarding whether to consider crowdfunding, while at the same time
representing a basis for further research. Macht and Robinson (2009) created a
framework of investor benefits in the context of Business Angels (see Figure 1).
Since Business Angels and crowdfunding enable businesses to raise similar
amounts, at least one of the benefits – ‘Helping to Overcome Funding
Difficulties’ – appears intuitively logical to have relevance also for crowdfunding.
Therefore, we tentatively use this Business Angel framework as a guide to
explore the relevance and applicability of these four benefits in the context of
crowdfunding.
[Insert Figure 1 about here]
Helping to Overcome Funding Difficulties
Since Business Angels were said to be able to overcome funding difficulties
(Macht and Robinson, 2009), the fact that crowdfunding can provide similar
amounts suggests that this benefit is applicable also to crowdfunding:
crowdfunding is likely to overcome funding gaps between the entrepreneurs’
own investments and formal, external financiers. Moreover, any individual with
access to the Internet and even just £10 to spare could potentially be a
crowdfunder (Belleflamme et al., 2012; Hurley, 2012). Thus, the pool of
potential investors in the UK is huge.
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Since crowdfunding is also not constrained by investors’ desire to invest only
in close geographic proximity to their homes, the pool of potential crowdfunders
is expanded further, to also include individuals from more distant locations or
even other countries (Agrawal et al., 2011).
Moreover, online crowdfunding being an open invite via the Internet, it can be
considered an effective way of reaching very large amounts of potential
crowdfunders (Schwienbacher and Larralde, 2012) and thus removes the time-
consuming process of searching for investors. A related benefit refers to
crowdfunders’ all-encompassing funding criteria, which comprise businesses of
any industry, growth potential, profit orientation, size and age and even includes
businesses without a track record and collateral – as such, crowdfunding seems
to be suitable also for businesses that do not appeal to other investors like
Business Angels or banks. Crowdfunding thus may be able to overcome
funding difficulties for businesses, which are not (yet) attractive to other
investors (Collins and Pierrakis, 2012).
Given that there are an estimated 500 Internet crowdfunding platforms in the
world already (Avery, 2012), fund-seeking businesses have a rather large
choice of intermediaries. We propose that this can also be seen as a benefit as
it not only further increases the pool of potential investors but also enables them
to shop around for the best suitable platform.
Provision of Contacts
If a large crowd of people is interested in a business, they are able to create
‘hype’ around it and generate public exposure for the business and its
19
products/services (Belleflamme et al., 2012; Lambert and Schwienbacher,
2010). While this does not mean that crowdfunders directly introduce the
investee to members of their own contact networks, they, by their investment
decision, quasi recommend the business. This may increase its public
exposure, or raise awareness of its existence with a wider audience. Increased
publicity and public exposure is a benefit for businesses, particularly if they are
still young and suffer from a limited marketing budget.
Facilitation of Further Funding
The added publicity and awareness within the general public may, possibly,
result in exposure to more crowdfunders or even other financiers (for example,
Business Angels or Venture Capitalists). This seems particularly likely given the
fact that many crowdfunders take into account other crowdfunders’ opinions and
actions when making investment decisions (Van Wingerden and Ryan, 2011).
We can tentatively propose that there may be a bandwagon effect: if one
person invests, others follow. Should this proposition prove to be true, the
crowdfunders’ investments are able to benefit investee companies by facilitating
access to further capital.
A further benefit of crowdfunding may refer to the notion of ‘investment
readiness.’ We propose that businesses, which are not quite of interest to other
investors yet, may be able to use the capital obtained through crowdfunding to
not only become investment ready (for instance, to pay for management training
or to further develop the product/service), but also to fund the ongoing capital
requirements of the business until investment readiness is achieved. Although
20
this benefit has not previously been discussed in extant literature, we propose
its potential existence because Schwienbacher and Larralde (2012) showed
that crowdfunding can be used concurrently with or followed by Business
Angels.
Involvement
The use of a large crowd of investors also enables entrepreneurs to benefit
from the “wisdom of crowds” (Collins and Pierrakis, 2012, p. 24), which refers to
the collective skills and knowledge of the investors. Some of these skills and
knowledge may be relevant and useful to the investee business and can thus
benefit it if investors became involved. However, Belleflamme and others (2010)
argued that most crowdfunding does not refer to active involvement of
crowdfunders.
Lambert and Schwienbacher (2010) showed that crowdfunding can easily be
combined with other forms of crowdsourcing. Thus, entrepreneurs can also
obtain non-financial feedback from crowds of people (some of whom may
be/become customers) to develop or even test new product/service ideas prior
to launch. This can be done explicitly by asking the crowd for specific feedback
or implicitly by interpreting the crowd’s actions: for instance, investment from
many individuals suggests that products/services will be accepted in the market
(Van Wingerden and Ryan, 2011). Schwienbacher and Larralde (2012) further
argued that such feedback can speed up the new product/service development
time. Such feedback from a large crowd has a clear potential to benefit
businesses.
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As the above exploration shows, the four benefits, which Macht and
Robinson (2009) have established in the context of Business Angel investors,
seem to be relevant also in the context of crowdfunding. However, it is clear that
the reasons why these four factors are in fact beneficial to investee companies
differ from Business Angels; for instance, Business Angels are able to
overcome funding difficulties for high-growth businesses – crowdfunding,
however, is able to overcome funding difficulties for any type of business.
Moreover, our exploration of the crowdfunding literature showed a further
benefit, which is not included in Macht and Robinson’s (2009) framework. After
presenting this additional fifth benefit, we amend the Business Angel framework
to reflect and explain the benefits of crowdfunding as identified in current
literature (see Figure 2 for the emerging crowdfunding benefits framework).
Additional Benefit: Limited/No Loss of Control and Ownership
This additional benefit, which emerged from our exploration of the current
literature about crowdfunding, refers to crowdfunders’ attitudes towards
investment contracts, equity and return on investment. Due to crowdfunders not
being professional or sophisticated investors, they tend to require less
information upfront and spend less time (if any at all) negotiating detailed
contracts. This may be of benefit for entrepreneurs as it means limited time and
effort required for contracting (Schwienbacher and Larralde, 2012).
Many crowdfunders provide capital in the form of donations or are content
with obtaining non-financial rewards in return for an investment – entrepreneurs
22
with a fear of giving up ownership and control will especially benefit from this
(Mason and Harrison, 1996). Even those crowdfunders investing in equity will
typically only provide small amounts of money, which means that each
crowdfunder will only be a very small shareholder, leaving the entrepreneur with
the majority of shares; also due to their small shareholding positions, individual
crowdfunders will not have the power or voting rights to interfere substantially
with the entrepreneurs’ decisions (Schwienbacher and Larralde, 2012). This is
again of advantage for entrepreneurs concerned about loss of ownership and
control.
As the above summary of the benefits has shown, it appears that Macht and
Robinson’s (2009) framework of Business Angel benefits can be used as a
basis for exploring also the benefits of crowdfunding for small, young
businesses. However, an additional, fifth, benefit emerged from our review of
the crowdfunding literature, which is not applicable to Business Angels. We can
add this fifth benefit to Macht and Robinson’s (2009) display, thus adding to the
framework; Figure 2 presents our amended version of the benefits framework,
including the fifth benefit (boxes and arrows displayed as dotted lines), while at
the same time displaying the reasons why each of these factors is considered a
benefit of crowdfunding (in gray).
[Insert Figure 2 about here]
Downsides of crowdfunding for capital-seeking businesses
23
Although the objective of this article is to explore the benefits of
crowdfunding, any exploration of benefits should be complemented with some
reference to the downsides in order to present a balanced picture. This section
will therefore briefly summarise these downsides of crowdfunding for small
businesses, again based on current literature.
Before being able to attract crowdfunders, an entrepreneur has to disclose
some information about the business and its products/services on the
crowdfunding Internet platform – this may raise issues of Intellectual Property
protection and entrepreneurs may be worried that competitors could access the
information published on the website (Schwienbacher and Larralde, 2012).
A further downside of most crowdfunding platforms refers to their ‘All or
Nothing’ approach: the fact that businesses must raise the entire target amount
or the deal will not come to fruition – therefore, businesses may not be able to
raise any capital at all if their initial fundraising target is not met. This seems to
be a major issue, given that Van Wingerden and Ryan (2011) suggested that
less than half of crowdfunding-seeking ventures actually manage to raise their
target amount.
Moreover, even if negotiations, due diligence and contracts are not
sophisticated, the investment of very small amounts by a large number of
crowdfunders can turn out to result in overly high transaction costs for the
venture; the same is true for ventures intending to raise very low target amounts
– the costs of publicising the opportunity on a crowdfunding platform is the
same independent from the amount sought (Lambert and Schwienbacher,
2010).
24
Relating to the potentially large number of investors is the fact that managing
many shareholders tends to be time-consuming and challenging (Collins and
Pierrakis, 2012). They have an interest in the venture and therefore expect and
deserve attention or they may feel unvalued and become disengaged or
disinterested. This is further complicated by the fact that crowdfunders are
individuals and therefore each crowdfunder is different – they may all have
different expectations and requirements (Schwienbacher and Larralde, 2012).
These complexities are aggravated further by the fact that the pool of potential
investors is not limited geographically – managing investors from various
countries, cultures and languages can be challenging for entrepreneurs
(Agrawal et al., 2011).
The large number of online crowdfunding platforms (Avery, 2012) can also be
seen as a downside because it may be overly complicated and time-consuming
for entrepreneurs to choose a suitable platform.
Despite the possible added value effects of crowdfunders, there are
downsides to that as well: many crowdfunders may not have sufficient or
relevant experience and skills to support entrepreneurs in relation to running
their business, while at the same time not having the understanding required to
support entrepreneurs emotionally. More professional investors (for example,
Business Angels) on the other hand may provide highly useful added value
(Mason and Harrison, 2008b) or at least provide emotional, ‘soft’ involvement if
they do not have relevant experience (Macht, 2011). Alternatively, it is plausible
that many crowdfunders’ lack of interest in financial return and reward can have
negative implications for their willingness to add value as they may not be
25
sufficiently motivated to help make a business profitable and successful
(Schwienbacher and Larralde, 2012).
Finally, there is a key downside to offering products or services in return for
investment: by giving away free products/services to investors, businesses
effectively reduce their sales opportunities as these investors could be potential
customers, who would otherwise purchase the products/services.
Summary and conclusion
This article explored the current state of literature in the newly emerging field
of crowdfunding. This funding vehicle allows small businesses to raise small to
modest amounts of money – via crowdfunding Internet platforms – from a large
‘crowd’ of individual members of the public. Each investor, or ‘crowdfunder,’
invests usually very small amounts.
Crowdfunding is a sub-activity of crowdsourcing, which has been in existence
as an online vehicle for companies and artists since 2006. Because of the
newness of the field, academic literature is very scarce. Our aim was to use this
literature to explore the current base of knowledge in the field of crowdfunding
and specifically to establish in an exploratory way the benefits that this new
funding source can have for capital-seeking business ventures. As such, this
article contributes two main audiences:
1. Practitioners, especially fund-seeking entrepreneurs. The review of
crowdfunding literature, compiled in this article, provides entrepreneurs
with an explanation of crowdfunding, which should enable them to
become more aware and educated of this new funding source. However,
26
more importantly, this articles explores the benefits and drawbacks of
crowdfunding, which entrepreneurs can use to inform their decision
regarding whether to seek crowdfunding or not. As is clear from our
development of the benefits framework, crowdfunding can present many
advantages to small, fund-seeking business ventures. Not all of these
refer to the capital that can be raised through crowdfunding – there are
also substantial non-financial benefits and drawbacks, which
entrepreneurs should consider carefully to establish whether
crowdfunding is a suitable financing option for them.
2. Researchers/academics. This article not only shows the scarcity of the
literature in the newly emerging field of crowdfunding, but more
importantly, it brings together the current state of knowledge in one
place. By drawing upon a framework of Business Angel benefits, we
explored the benefits of crowdfunding in a structured way, while at the
same time being able to establish, albeit in a tentative way, the
usefulness and applicability of the framework to the field of crowdfunding.
Since this can be considered one of the first attempts of theory-building
in the field, it can be used as a basis for further exploration and
theorising.
Using the benefits framework and the review of extant literature, we have
shown that crowdfunding can help overcome funding difficulties for young, small
businesses, especially if they are not (yet) of interest to other types of
financiers. Crowdfunding can also facilitate the receipt of further finance as the
funding can not only make businesses more investment ready but the online
27
community of crowdfunders can create hype around the business and thus
attract the attention of further crowdfunders and other investors. This hype also
increases publicity and as such enables businesses to obtain access to more
contacts, which can be useful for their future development. Crowdfunders can
provide involvement in the businesses in which they invest; for instance, by
offering feedback or other forms of crowdsourcing or by providing combined
knowledge (‘wisdom of the crowd’), they can support the business post-
investment. A further benefit, which was not part of the original benefits
framework, emerged from our review of the literature: limited/No loss of control
and ownership. This is of particular benefit to entrepreneurs who are concerned
about loss of control to investors: crowdfunders tend to be small shareholders
or do not require shareholding at all (for instance, by donating rather than
investing money); they often prefer non-financial rewards (for example, free use
of products/services) over monetary rewards; and they are unlikely to be
sophisticated investors, carrying out no or only simple due diligence.
Given the exploratory nature of this study and the overall limited amount of
extant research in the field of crowdfunding, there are still vast and diverse
opportunities for researchers to explore and the potential to build upon our
benefits framework is extensive – entrepreneurs and researchers should not
consider this framework as all-encompassing, but instead should use it as a
starting point to explore crowdfunding from both practitioner and academic
sides. Ultimately, this framework can be further developed and improved as the
amount of knowledge of crowdfunding grows in the future.
28
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Biographies
Stephanie Macht received her PhD in the topic of business angels’ post-
investment involvement from the Newcastle Business School at Northumbria
University. Dr. Macht is currently Principal Lecturer in Strategic Management
and International Business. She publishes in the areas of entrepreneurial
finance and entrepreneurship education.
Jamie Weatherston is Programme Director for International Development at
Newcastle Business School. Following a career in education and the small
business sector in various countries, Jamie’s research interests now cover
35
various facets of entrepreneurship, with a particular focus on the effects of
environment and context on entrepreneurial activity and the study of finance,
growth and exporting of entrepreneurial businesses.
36
37