Customer Handover - Jaw
This form must be completed in full and attached with on-line warranty registration for the warranty to be initiated.
Dealer Name Customer Name & Address Site Location (if different)
Commissioning Date Hour Meter Reading at Inspection Model Name
Hours
Feeding from Material Type Machine Serial Number
Excavator / Other plant / Screen
Feeding to Closed Side Setting Market Segment
Stockpile / Screen / Cone / Other mm
Introduction to (tick as appropriate)
Safety overview
Risk assessment completed before commencing customer handover
Walk around the machine and ensure there is space to fold out
Ensure any parts removed for transport are refitted
Explain the need for the customer to read and understand the operation manual and spare parts manual
Complete review of operations manual table of contents with the customer
Specifically ensure that the customer reads the Safety chapter of the operations manual
Pre-start
5 Check that there are no loose
Explain to the customer 1 Ensure all guards are fitted 3 Identify wear components
parts or leaks
the need for a pre-start
every time and benefits
of using a pre-check 2 That no damage has been done 4 Show maintenance 6 Check all lubricants and oils
sheet: during transport / shipping damage schedules are at specified levels
Explain to the customer 5 Closed side 8 Running records
1 Hours run 3 Feed material
the benefit to keeping a setting (engine load)
7 Maintenance
log book with the
issues
machine so they can 6 Condition of wear 9 Running records
record: 2 Location 4 Damage
parts (skirts etc.) (temperatures)
Review all safety signs located around the machine
Point out to the customer all emergency stops around the machine
Identify to the customer the hydraulic components and their purpose around the plant
3 Engine coolant level 5 Feeder gearbox oil 7 Greasing points around
1 Diesel level and filler
and type used level and type used the machine
Identify to the
customer the daily oil 8 Track gearbox level and
level checks: 2 Engine oil level and type 4 Hydraulic oil level and 6 Urea level and
type used (not expected to
used type used where to fill
be a daily check)
Customer Handover - Jaw
Introduction to (tick as appropriate)
Navigating around the control panel
Demonstrate and explain how to navigate around the control panel
Demonstrate and explain the alarm fault codes and warning lights ; what to expect, how to find the history
Demonstrate and explain the engine, clutch display screen, etc.
Demonstrate and explain the set-up display
Maintenance
Explain the importance of having a structured maintenance procedure and the benefits
Point out the position for locking off the machine and how and when to lock out and tag out
Show the customer the detailed maintenance schedule in the operations manual, for daily checks through to 2000 hours
1 Engine oil, fuel 2 Hydraulic high pressure
Point out to the customer 3 Lube oil filters, 4 Tank 5 Drain
filters and separators filters, return filters and suction
the locations of all: levels, fill point breathers points
and how to change filters and how to change
Explain to the customer how to tension and track / align the product and feeder conveyor belts using adjusters and return rollers
Explain to the customer how to check the drive belt tension and how to re-tension
Explain to the customer how to tension the tracks
Explain how to change and turn Jaw liners
Point out the ECM and PT Tech controller and the importance of these to be disconnected when welding
Explain what “Toggle Knock” is and what to do when experiencing this
Explain how to change feeder / pre-screen meshes
Tier 4 only Give a brief overview on the urea system, tank, dosing unit, heating system, filter
Selecting a site (position)
Explain the need to prepare a firm / stable and level base Failure to do so will cause uneven and premature wear of parts, etc.
Tracking into position
Explain and demonstrate how to select tracking, how to track and manoeuvre slow and fast with the remote control and/or umbilical
Explain the need to lower the conveyor and why this is important
Folding out
Demonstrate how to raise and lower the product and side conveyor and how to fold out the hopper sides and back door
Fold out and secure access ladders
Setting up
Explain and demonstrate how to set the closed side setting and the difference between open and closed side setting – refer to manual
Starting and running the machine
Explain and demonstrate how to start the machine in manual and auto mode. Explain the sequence, engine rpm, speeds and
pressure on the display screen that would be expected
Demonstrate and explain feeder control and how to use this with the remote control
Explain the feeder inhibits function (the feed box level sensor), demonstrate this in operation
Demonstrate and explain the metal detector and how to adjust magnet speed (if fitted)
Demonstrate and explain the dust suppression system (if fitted)
Demonstrate any additional customer options (if fitted)
Shutting down the machine
Demonstrate and explain shutting down the machine, in manual, in auto, and what to look and listen for
Demonstrate the emergency stop procedure
Applications
Explain the things they are likely 1 Wet sticky 2 High fines content 3 Asphalt (compresses 4 Hard Rock (Granite
to see with different material: material (clay) (compacts) and does not crush) type rock)
Explain the benefits of choke 1 Even wear on liners
2 More rock on rock crushing 3 More even throughput
feeding the Jaw: (longer life)
Explain the need to keep the feed in central and a steady flow
Customer Handover - Jaw
Introduction to - (tick as appropriate)
Summary
Ensure the customer understands the procedure of how to fold down and prepare for transport
Show the customer the contents of the operations manual and explain his need to read and understand
Show the customer how to use the spare parts manual
Explain the tool box contents
Were there any quality issues or unseen circumstances which affected your ability to
commission the machine at the customer’s site?
Print Name Signature
Handover carried out by ________________ __________________
Person inducted ________________ __________________
Person inducted ________________ __________________
Person inducted ________________ __________________
Person inducted ________________ __________________
Date Handover carried out ________________
Customer Handover - Jaw
