CHAPTER 1
Table of contents 3
Steps for Administrator to set up Roles, create Properties and Design Shared Order Form for Shared
Order 1.0 feature .................................................................................................................................... 354
How to change language and password in RC backend ....................................................................... 354
Introduction of new System account and SysAdmin role ....................................................................... 355
Password recovery ................................................................................................................................. 355
Text customization in Resource Central ................................................................................................ 357
Resource Booking Policies and Permissions ......................................................................................... 360
Outlook on the web Support ................................................................................................................... 365
Dependency function .............................................................................................................................. 365
Tax receipt feature ................................................................................................................................. 374
Pooled Resources - Configuration in Exchange .................................................................................... 379
Set up external percentage using Resource Data Synch ...................................................................... 380
External Users ........................................................................................................................................ 382
CHAPTER 1
Terminology 4
Terminology
Term Definition
Venue of an appointment. It can be a meeting room, a hotel, or any place in which
Resource
an event can take place.
Reservation Booking of an appointment with or without services.
Order Booking of extra services within a reservation.
AD (Active Service that provides the means to manage the identities and relationships that
Directory) make up network environments.
Microsoft The messaging platform that provides e-mail, scheduling, online forms, and the tools
Exchange Server for custom collaboration and messaging-service applications.
Internet A Web server with integrated, reliable, scalable, secure, and manageable
Information capabilities available over an intranet, the Internet, or an extranet, and is a tool for
Services (IIS) creating a strong communications platform of dynamic network applications.
A distributed application based around the Web, created with ASP.NET and hosted
Web application
on Microsoft IIS.
Resource Central It will be referred to in the document as RC.
A mediator between Exchange Server and Resource Central. RTS directly works
RealTime Service with Exchange Server and sends all data changes from Exchange Server to RC
Database.
This is a Windows service which listens the event changes from SQL Server Queue
RC Processor
and builds email content follow RC Business.
Service Broker helps to build asynchronous, loosely coupled applications in which
SQL Service independent components work together to accomplish a task. These application
Broker components exchange messages that contain the information that is required to
complete the task.
