9/4/2020 Symptoms of a Bad Fuser
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Symptoms of a Bad Fuser
Updated: May 26
Top 5 Symptoms of a Bad Fuser
While every printer model is different and many show different problem, these are the
most common symptoms of a bad fuser.
The fuser is a part of laser printers that bonds the toner and paper together using heat
and pressure. Fusers need to be replaced every 75,000 - 300,000 pages depending on
the printer model. The following are the 5 Top Symptoms of bad fusers.
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9/4/2020 Symptoms of a Bad Fuser
1. Noise Coming From the Fuser Area
Humming Printer Noise - This occurs just prior to the gear being completely worn. As
the drive gear starts to wear out, you will hear hum or drone. Remember: The hum
comes before the grind.
Grinding Printer Noise- This can come from the printer's swing plate, main drive
assembly or the fuser. Regardless of which one is causing it, they both should be
replaced. Once either is compromised it will damage the other so its best to replace
both.
Chirp or Squeaking Printer Noise- This occurs when a shaft or roller in the fuser rotates
inside of a worn or damaged bushing. When it spins and hits that worn section of the
bushing, it makes a noise. This is also can come from delivery rollers located in the
printer fuser. Fusers made with inferior bushings can wear out in the critical areas.
Older laser printers utilized hot rollers instead of fuser film sleeves which experience
this same phenomenon.
Newer laser printers have diagnostic service modes that can run the fuser motor to help
you isolate these noises.
---Fuser and Maintenance Kit Recommended Replacement Intervals
2. Image Defects
A lot of things can cause image defects however these are the top causes of fuser
related image defects in office laser printers.
Darker gray (not black) vertical lines down the page can indicate a ripped or worn
fuser film sleeve.
Repeated images / Ghosting may be due to wear found on the fuser film.
Toner rubbing off can be caused by a user not selecting the correct printer
temperature setting to match the paper's weight or characteristics. If it is set to the
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9/4/2020 Symptoms of a Bad Fuser
correct temperature it may be times to change the fuser.
Poor quality toner with an inconsistent melting point can also cause toner to rub
off pages.
Vertical lines down the page could mean ripped fuser film sleeve
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9/4/2020 Symptoms of a Bad Fuser
Print defect example HP P3015 exhibiting vertical lines
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9/4/2020 Symptoms of a Bad Fuser
Print defect example HP P3015 exhibiting crease down the middle of the page
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9/4/2020 Symptoms of a Bad Fuser
Print defect example HP M608 exhibiting ghosting down the page due to worn fuser film sleeve
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9/4/2020 Symptoms of a Bad Fuser
Print defect example HP M608 exhibiting ghosting down the page due to worn fuser film sleeve
3. Error codes
50 Service Error is the primary fuser failure code. The next character will specify the
failure - For example 50.2 will be a fuser warm up failure as seen below.
50.WX.Y Fuser error To continue turn off then on
W = fuser error code, X = fuser mode, Y = previous printer sleep state
Recommended action
50.2 Fuser warm up failure
The 50.2 error codes is common with HP laser printers. You will see this error if your
printer’s thermistors (which reads the fuser temperature as it warms up) fail to give an
accurate reading of the fuser temperature in the expected time frame. The 50.2 error is
indicative of a malfunctioning fuser or in less common cases, a bad DC controller/engine
controller.
1.1. Ensure the connection between the fuser and the DC controller/engine controller
or power supply.
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9/4/2020 Symptoms of a Bad Fuser
2.2. Turn the product off. Remove the fuser and then reinstall it. If the error persists,
replace the fuser.
3.3. If the error persists, replace the low-voltage power supply.
---Shop for Printer Fusers
50.3 Low temperature thermistor 1
1.1. Reinstall the fuser. Check/reconnect the connection between the fuser and the DC
controller/engine controller or power supply. If it is damaged, replace the fuser.
2.2. Replace the fuser.
3.3. W = 2: Check/reconnect the connector on the low-voltage power supply PCA.
4.4. If the error persists, replace the low-voltage power supply.
Fuser error 50.3 signals that your HP printer is overheating. Your fuser may overheat
due to the type of paper you use. If you use thick paper for a prolonged printing session,
overheating is likely to occur. Your printer would have to heat its fuser to a higher
temperature to bond the toner to the thick paper. If your printer’s fuser runs at a higher
temperature for a prolonged period, it may overheat.
50.4 High temperature thermistor 1
1.1. Reinstall the fuser. Check/reconnect the connection between the fuser and the DC
controller/engine controller or power supply. If it is damaged, replace the fuser.
2.2. Replace the fuser.
3.3. If the error persists, replace the low-voltage power supply.
50.6 Drive circuit fault
1.1. Check the power source. Make sure the power source meets product
requirements. NOTE: If the power source does not meet the power frequency
requirement of 40 to 70Hz (in the USA), the fuser temperature control does not
work properly and causes this error.
Recent Posts 2.2. Replace the DC controller/engine controller. See All
3.3. If the error persists, replace the low-voltage power supply.
----HP Printer Error Codes
4. Paper Jam
The following are causes of paper jams that are a direct result of the fuser needing to be
replaced.
Solving Zombie Printer HP LaserJet Printer Parts HP M525 30.01.44 Scanner
Ripped or worn fuser film sleeve.
Firmware Problems Issue
Worn or broken fuser sensor flags.
Worn or damaged fuser gears.
Ripped or worn lower pressure rollers.
5. Paper Jam Locations Log in to leave a comment.
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9/4/2020 Symptoms of a Bad Fuser
Just before paper entry on the fuser.
HalfwayTwitter
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On fuser exit just as the paper is comingEnterprise
out of theAndfuser.
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Can I still print?
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Maybe, here are a couple workarounds you can try temporarily to get the printer up and
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running until you can replace the fuser. Metrofuer's Next-Generation Smartphone App TekSuite Moves To
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1.1. Turn printer off then wait 20 or 30 minutes the turn back on.
2.2. Reseat the fuser and make sure the fuser is clicked in/locked in on both sides.
Double check to make sure fuser lock levers are full engaged.
Metrofuser offers HP and Lexmark printer fusers in many different options. We offer
same day and blind drop shipping.
Other Helpful Laser Printer Repair Resources
Paper Jam Solutions For Laserjet Printers
Printer Service And Parts Glossary
Printer Service Error Codes
Developing a Critical HP Printer Parts Stocking Strategy
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